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In Abeyance

Your Solution To: Missing Credits, Expenses, and Parts Tracking [RR 1048]

Jul 15, 2025

Women In NAPA (WIN): Building a Supportive Community [THA 441]

Jul 11, 2025

Eating Electric: Fueling Your Body for Longevity [RR 1047]

Jul 8, 2025

Mastering Active Delivery: The Key to Lasting Customer Relationships [THA 440]

Jul 4, 2025

How to Grow Your Shop Without Losing Control [RR 1046]

Jul 1, 2025

Slow Down, Move Over: A Call for Roadside Safety [THA 439]

Jun 27, 2025

Rehearse to Win: The Secret to Service Advisor Confidence [RR 1045]

Jun 24, 2025

Check the Part: Warranty Fraud and Returns [THA 438]

Jun 20, 2025

It’s the Person, Not the Software: Solving Common Shop Management Gaps [RR 1044]

Jun 17, 2025

The Power of Shared Knowledge: Celebrating 10 Years of Podcasting [THA 437]

Jun 13, 2025

Building Businesses and Believing in Better Days [RR 1043]

Jun 10, 2025

Revolutionizing Automotive Training with the NAPA Autotech XcceleratoR [THA 436]

Jun 6, 2025

Selling Your Auto Repair Business: Lessons From An Owner’s Transition [RR 1042]

Jun 3, 2025

How One Toolbox Can Change Everything [THA 435]

May 30, 2025

Your Business Playbook: Strategy, Data, and Accountability [RR 1041]

May 27, 2025

Friends Tribute to Maylan Newton [CC115]

May 25, 2025

Emerging Technology? It’s Been Parked in Your Bay for Years [THA 434]

May 23, 2025

A Tale of Two Cities: From Affluent to Rural, Navigating Different Markets [RR 1040]

May 20, 2025

Are You Actively Applying Knowledge Or Passively Consuming Information? [THA 433]

May 16, 2025

Gamification and Engagement: Innovative Tools to Retain Top Talent [RR 1039]

May 13, 2025

Solving the Tool Debt Challenge: NAPA’s Game-Changer Team Tool Rebate [THA 432]

May 9, 2025

The Shift is Real: Tariffs, E-Fuels, and the Rise of Humanoids [RR 1038]

May 6, 2025

Stop Eating Our Young: The Importance of Mentoring [THA 431]

May 2, 2025

Struggling to Hire? Imagine Recruiting in the Last Frontier! [RR 1037]

Apr 29, 2025

The Apprentice Equation: Management, Mentorship, and Motivation [THA 430]

Apr 25, 2025

From Brain Fog to Better Sleep: Transforming Health for Business Owners [RR 1036]

Apr 22, 2025

Speak, Stretch, Repeat: The Communication Growth Loop [THA 429]

Apr 18, 2025

Beyond Kumbaya: 3 Steps to Real Employee Buy-In [RR 1035]

Apr 15, 2025

Labscope Essentials: From Ball Joints to Diagnostics [THA 428]

Apr 11, 2025

Life Lessons From a Leader: Margaret Palango’s Battle and Blessings [RR 1034]

Apr 8, 2025

Movies, Motors, and Mayhem: Vision Hi-Tech Training & Expo 2025 [THA 427]

Apr 4, 2025

From Grandpa’s Invention to Today’s Innovations: A Family Legacy [RR 1033]

Apr 1, 2025

From Ghosting to Growth: Overcoming Hiring Challenges [THA 426]

Mar 28, 2025

Don’t Sell, Connect: The Power of Emotion with Your Clients [RR 1032]

Mar 25, 2025

Leadership Transitions and Fresh Perspectives: MACS 2025 [THA 425]

Mar 21, 2025

The Power of Storytelling: Engaging Employees and Clients [RR 1031]

Mar 18, 2025

The Refrigerant Revolution: From 134A to YF and Beyond [THA 424]

Mar 14, 2025

From Employee to Business Owner: Structuring a Win-Win Succession Plan [RR 1030]

Mar 11, 2025

Grow Faster, Go Further – The Peer Group Advantage [THA 423]

Mar 7, 2025

Artificial Intelligence Marketing: Watering Holes, Personas, and Automotive Branding [RR 1029]

Mar 4, 2025

Thermal Management: The Future of Automotive Refrigerants and Technology [THA 422]

Feb 28, 2025

20 Questions in 30 Minutes with Donny Seyfer: NASTF, Innovation, and Leadership [RR 1028]

Feb 25, 2025

Family Business Succession: A Generational Perspective [THA 421]

Feb 21, 2025

The Unstoppable Framework for Auto Shop Owners Part 5: Build a Resilient Mindset and Plan Ahead [RR 1027]

Feb 18, 2025

Leak Detection in Automotive Thermal Management Systems [THA 420]

Feb 14, 2025

Inside AAPEX 2024: The Pico Booth with Matt Fanslow [FTR 114]

Nov 30, 2024

Future-Proof Your Business: When ‘What If’ Becomes ‘Now What?’ [FTR 113]

Nov 23, 2024

Unveiling At AAPEX 2024: Autel’s New Scan Tool And More! [FTR 112]

Nov 16, 2024

Transforming Phone Calls into Profits: The Five C’s Every service Advisor Should Know [FTR 111]

Nov 9, 2024

Automotive Einsteins: Thinking Under the Hood [FTR 110]

Nov 2, 2024

Are You Embracing Vehicle Complexity? [FTR 107]

Oct 12, 2024

Profit is not a Dirty Word [FTR 106]

Oct 5, 2024

The Impact of DVI’s On Sales and Shop Efficiency [FTR 104]

Sep 21, 2024

Strategies for Addressing the Technician Shortage [FTR 103]

Sep 14, 2024

“Start Thinking About The Industry First, and You Second.” [FTR 102]

Sep 7, 2024

Are You the Biggest Constraint to Your Business Growth? [FTR 101]

Aug 31, 2024

“I Don’t Need to Read That” Said No One Ever [FTR 100]

Aug 24, 2024

‘Crystal Clear’ Communication [FTR 099]

Aug 17, 2024

Top 3 Ownership Principles [FTR 098]

Aug 9, 2024

“You Cannot Run a Business From the Underhood of a Car.” [FTR 097]

Aug 3, 2024

Are We Unintentionally Devaluing Ourselves [FTR 096]

Jul 26, 2024

Are You Setting Your Employees Up To Fail? [FTR 095]

Jul 19, 2024

How Can Technicians Make a Personal Commitment to Training and Improvement? [FTR 094]

Jul 12, 2024

The Tomorrow You’re Dreaming Of Is Created Today [FTR093]

Jul 5, 2024

Here Is What I’m Doing For In House Training [FTR 092]

Jun 28, 2024

FTR 001: G Jerry Truglia on Training, Labor Rates, Tech Shortage & Standards

Jul 19, 2018

Find out what does J Gerry Truglia thinks about Training, Standards and Labor Rates.

FTR 000: For The Record Overview & Purpose

Jul 19, 2018

Introducing For The Record, a platform for every aftermarket professional to say what is on their mind. The goal will be to make ‘For The Record’ a platform that will challenge, stretch thinking, roll over the status quo, present new ideas, and change some opinions.

Technician Productivity Redefined [AW 189]

Dec 23, 2023

From Zero to Hero: How did Bret Turn His Struggling Family Business Around? [AW 188]

Dec 16, 2023

From the Classroom to the Shop – The Future of Automotive Education [AW 187]

Dec 9, 2023

Give Me 10 Update: Collaboration with Education [AW 186]

Dec 2, 2023

Becoming a Shop Owner with Meg Richards [AW 185]

Nov 25, 2023

Up Close and Personal with Brett Beachler [AW 184]

Nov 18, 2023

Personal Development in Sales Training: Pushing Boundaries for Growth [AW 183]

Nov 11, 2023

Gain Commitment From Your Team: Lead From the Front [AW 182]

Nov 4, 2023

Making a Course Correction with Wesley Adams [AW 181]

Oct 28, 2023

Succession in Real Life [AW 180]

Oct 21, 2023

Defining Mentoring and Its Role in Implementing Change [AW 179]

Oct 14, 2023

From Idea to Product: Dorman’s Process of Developing Products [AW 178]

Oct 7, 2023

5 Steps to Max Your Potential and Maintain a Healthy Work Life Balance [AW 177]

Sep 30, 2023

New Age Employees Require A New Way of Thinking [AW 176]

Sep 23, 2023

Catching Up with the ‘Car Coach’ Lauren Fix [AW 175]

Sep 16, 2023

Lunch and Learn Training: How It’s Done! [AW 174]

Sep 9, 2023

Who is Your Customer Experience Officer (CXO)? [AW 173]

Sep 2, 2023

Personal Struggles in the Workplace: Lessons from Joe Marconi [AW 172]

Aug 26, 2023

Acquiring and Transforming a 72 Year Old Business [AW 171]

Aug 19, 2023

Real Estate Strategies [AW 170]

Aug 12, 2023

Rachel Spencer’s ‘Rachelisms’ for Auto Repair [AW 169]

Aug 5, 2023

Remodel 1 Year Later: See the Transition, See the Difference [AW 168]

Jul 29, 2023

Preparing for Fall 2023 Conferences [AW 167]

Jul 22, 2023

The Noble Mechanic: Before and After Transformation and Rebranding [AW 166]

Jul 15, 2023

Embracing Change: Navigating the Electrification Revolution [AW 165]

Jul 8, 2023

New Build in 4 Months: A Look Inside [AW 164]

Jul 1, 2023

Is Hiring a Business Coach Worth It? Dispelling the 5 Excuses Not to Hire One [AW 163]

Jun 24, 2023

Why Much? How Much? Exploring Value Proposition in Auto Repair [AW 162]

Jun 17, 2023

How Can Professionalism Improve the Automotive Industry? [AW 161]

Jun 10, 2023

Personalized Customer Service and Marketing Strategies [AW 160]

Jun 3, 2023

The Rise and Fall and the Rise Again of the Electric Vehicle [AW 159]

May 27, 2023

The Importance of Self-Reflection and Self-Improvement in Business [AW 158]

May 20, 2023

Navigating Family Dynamics in Business Ownership [AW 157]

May 13, 2023

Revving Up Car Care: Inside Look at Rad Air Complete Car Care [AW 156]

May 6, 2023

Toxic Cultures, Leaders and Team Members [AW 155]

Apr 29, 2023

Consistency and Common Sense Trumps Trendiness [AW 154]

Apr 22, 2023

Closed All 10 Locations for Company Summit [AW 153]

Apr 15, 2023

Unlock the Power of Indeed Resume to Find Technicians Faster [AW 152]

Apr 8, 2023

Where is Car Count Heading? Catching Up with Greg Bunch [AW 151]

Apr 1, 2023

Newly Purchased ADAS Calibration Equipment [AW 150]

Mar 25, 2023

Delivering Amazing Customer Experience is Taught, Not Assumed [AW 149]

Mar 18, 2023

Internal Company App Gets the Word Out [AW 148]

Mar 11, 2023

Survey Says: Stress Level, Why Reject a Technician Application, Health Insurance and More! [AW 147]

Mar 4, 2023

4 Day Work Week and Our Own App [AW 146]

Feb 25, 2023

An Update: Mobile Diag and Training [AW 145]

Feb 18, 2023