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A Supplier’s Strategy Amid Pandemic – Helping the Service Professional with Lee Walker [RR 537]

05/19/2020

Recruiting and Job Search for Industry Technicians and Owners – Elie Massabki [RR 536 ]

05/15/2020

Dealing With the Loss of a Job or a Business – With Dolah Saleh [RR 535]

05/12/2020

Gamification – Changing Behavior with Kent Bullard [RR 534]

05/08/2020

Debate: Just Say Yes – I Wish I Could – Darren Adams and Brett Bohlmann [RR 533]

05/05/2020

Trainers Speak to Their Craft [RR 532]

05/01/2020

Bright Light Shines from this Business Coaches Round-Table [RR 531]

04/28/2020

Carrie Lynn Rodenberg and Kim Walker on Social Media [RR 530]

04/24/2020

Derek Kaufman on the Future of Battery Electric Drive Vehicles [RR 529]

04/21/2020

Tech Talk 9: OUTSPOKEN on Training [RR 528]

04/17/2020

Do You Understand Your Role? [RR 527]

04/14/2020

Tech Update: AI and The Autonomous Vehicle [RR 526]

04/09/2020

Are you a Shop Owner or a Business Owner [RR 525]

04/06/2020

What Needs to be in Your Marketing Plan Right Now [RR 524]

04/02/2020

Surviving an Economic Downturn [THA 165]

04/01/2020

Automotive Instructors Move to Online Training Amid Pandemic [RR 523 ]

03/30/2020

Lift Safety with Rick White [RR 522]

03/27/2020

Final Inspection – Quality Controls & Covid-19 [Bonus 07]

03/26/2020

Covid-19 Aftermarket Panel Discussion ‘Business as Unusual’ [Bonus 06]

03/25/2020

Survival Tactics – Covid-19 with Chris Cloutier and Dennis McCarron [RR 521]

03/23/2020

Covid-19 Think Tank Panel Discussion for Unprecedented Times [Bonus 05]

03/22/2020

Becoming a LEAN Technician [RR 520]

03/20/2020

Knowing All About ADAS Will Make You a Smarter Technician [RR 519]

03/17/2020

Unprecedented Times – Covid-19 [Bonus 4]

03/16/2020

Kelly Moore – Enticing our Youth to have a Career in the Aftermarket [RR 518]

03/13/2020

Stop Being Afraid – Bryan Gossel [RR 517]

03/10/2020

Our Customers Don’t Know How We Make Our Sausage and it is Time They Learned [RR 516]

03/06/2020

Growing Your Business and Striving for Greatness – Kirk Richardson [RR 515]

03/03/2020

Aftermarket 2030 Consolidation – Opportunities – Challenges – Succession Planning [RR 514]

02/28/2020

In Search of Silver Bullets – Scott Shotton [RR 513]

02/25/2020

Aftermarket Acumen Part 5 – Succession [RR 512]

02/21/2020

Zero Dollar Customers – Tom Palermo [RR 511]

02/18/2020

Aftermarket Acumen Part 4 – Technician Pay [RR 510]

02/14/2020

Teaching Students at Kustom Built Cars [RR 509]

02/11/2020

Aftermarket Acumen Part 3 [RR 508]

02/07/2020

Becoming the CEO – Bob Greenwood [RR 507]

02/04/2020

Aftermarket Acumen Part 2 – HR Concerns [RR 506]

01/31/2020

Don’t Get Over-focused on KPI’s Without Putting the Customer at The Center [RR 505]

01/28/2020

Aftermarket Acumen Part 1 [RR 504]

01/24/2020

Partnerships [RR 503]

01/21/2020

Impact Award Winners 2019 [RR 502]

01/17/2020

Survey Says! [RR 501]

01/14/2020

Bonus Episode 2 – Little Effort – Big Benefit

01/11/2020

What Worked – What Didn’t – Success Has Its Ups and Downs [RR 500]

01/10/2020

Bill Long MEMA CEO – Advancing The Business Interest of Our Industry [RR 499]

01/07/2020
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Auto Repair in the Decade of the Eighties [THA 194]

10/22/2020

Apprentice Stories [THA 193]

10/15/2020

Improving Work Flow [THA 192]

10/08/2020

Incentive Plans [THA 191]

10/01/2020

Succession Planning: With an Internal Candidate [THA 190]

09/24/2020

Delayed Maintenance: The Power of Appointments [THA 189]

09/17/2020

Succession With a Family Member [THA 188]

09/10/2020

Labor Rates: A Function of the Business Not the Market [THA 187]

09/03/2020

Live at the Grill with Chris Della Bella [THA 186]

08/27/2020

Apprentice Program – Grow Your Own Technician [THA 185]

08/20/2020

Decade the Seventies – Talking Auto Repair [THA 184]

08/13/2020

Selling Your Business – The First Steps [THA 183]

08/06/2020

Bussiness Side of ADAS – Part 2 [THA 182]

07/30/2020

Fake Reviews: How to Handle Them [THA 181]

07/23/2020

Why We Have Loaner Cars [THA 180]

07/16/2020

Boutique Training: Specific – Focused – Hands On – The Training Comes To You [THA 179]

07/09/2020

Your Cash Position – Staff Reductions – Overall Outlook Coming out of COVID-19 [THA 178]

07/02/2020

Financial Help For Your Team [THA 177]

06/25/2020

Social Media Strategies as we Re-Open the Economy [THA 176]

06/18/2020

The Value of a Strong Banking Relationship [THA 175]

06/11/2020

Adapt or Die – A Look Ahead [THA 174]

06/04/2020

Everything you do Reflects your Brand with Jennifer Filzen and Rene Arreola [RR 541]

06/02/2020

Training 2020 and Beyond – Future Techniques and Strategies [THA 173]

05/28/2020

Insurance Reviews – What if Scenarios [THA 172]

05/21/2020

Multi Shop Operations – Acquisition – Selling [THA 171]

05/14/2020

Looking Ahead to the New Normal -Part 1 [THA 170]

05/07/2020

The Relationship you Have with Your Accountant – Beyond the Numbers [THA 169]

04/30/2020

Success Stories from the Coaching Front Lines PART 2 [THA 168]

04/23/2020

Success Stories from the Coaching Front-lines [THA 167]

04/16/2020

What Would I Tell My Younger Self [THA 166]

04/08/2020

Surviving an Economic Downturn [THA 165]

04/01/2020

Final Inspection – Quality Controls & Covid-19 [THA 164]

03/26/2020
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Stop Quoting Price Over the Phone – Maylan Newton [FTR 091]

03/30/2020

Financial struggles. Gain Control of your Finances [FTR 090]

03/26/2020

Cecil Bullard – Parts Pricing in the Age of Online Parts Sellers [FTR 089]

03/16/2020

Shops Putting Others Down. WHY? – Tom Palermo [FTR 088]

03/09/2020

Kevin Lekas – ASE Renewal APP – Certification Without Expiration [FTR 087]

03/02/2020

Kim Aurenheimer – Fall In Love With Your Business, Again [FTR 086]

02/24/2020

Bob Greenwood on Billed Hours Per RO [FTR 085]

02/17/2020

Ben Johnson – The Power of WHY [FTR 084]

02/10/2020

Jerry Holcom – Banking on Our Future – TTEF Scholarships [FTR 083]

02/03/2020

Steve Finzel – Too Many Fluids [FTR 082]

01/27/2020

Brian Sump – Never Let Your Foot Off The Pedal [FTR 081]

01/19/2020

Matt Fanslow – Helping Local Shops [FTR 080]

01/13/2020

Andy Bizub – Too Many Are Quick To Trash Each Other Based On Emotions And Not Facts [FTR 079]

01/06/2020

Carm Capriotto – 2020 – The Year You DO! [FTR 078]

12/30/2019

Matt Fanslow – Kobayashi Maru – Lessons From Star Trek [FTR 77]

12/23/2019

FTR 076: Josh McFarlin – Dream Big – You’ll be surprised Where a Career in the Automotive Will Take You

12/16/2019

FTR 075: Bill Hill – Yearly Bonus is All About a Commitment to Training

12/09/2019

FTR 074: Deb Van Batenburg – Fix The Things You Tolerate

12/02/2019

FTR 073: Bob Heipp – Stop Enabling the 80% Who Are Not Committed to Training

11/25/2019

FTR 072: Bill Haas – Are You Aware What the Dealerships are Doing to Compete with the Independent

11/18/2019

FTR 071: Mike Davidson – Wage and Hour Laws – Don’t Ignore This

11/11/2019

FTR 070 Tim Dwyer – Why You Need to be Involved in Skills USA or Canada

11/04/2019

FTR 069: Matt Fanslow on Diet and Exercise – Not Necessarily a High Priority for Aftermarket Pros

10/28/2019

FTR 068: Ron Ipach – Close Your Shop and Go Get a Job

10/21/2019

FTR 067: Rick White – Change Your Life and Your Business

10/14/2019

FTR 066: Carm Capriotto – Struggling Shops and The Rule of Holes

10/07/2019

FTR 065: Bill Haas – Never Let a Third Party Influence Your Profit Structure

09/30/2019

FTR 064: Mike Davidson – Where to Find Apprentices for Your Shop

09/23/2019

FTR 063: Matt Fanslow – What The Aftermarket Can Learn From Reality TV Business Shows

09/16/2019

FTR 062: Rena Rennebohm – Stop Hiring Me To Fix Your Business From the Front Counter

09/09/2019

FTR 061: Bill Haas – Let’s Not Make The Same Mistake We Made With R12 With Ownership Of Data? Let’s Re-think This.

09/02/2019

FTR 060: Jeff Rudnick – Are Cooperatives in Our Future

08/26/2019

FTR 059: Greg Buckley on LYFT

08/19/2019

FTR 058: Tomi Oliva – Would You Work For You?

08/12/2019

FTR 057: Carm Capriotto – Get Involved In This National Cancer Research Program – Brakes For Breasts

08/05/2019

FTR 056: Justin Barrett – Hard Talk on Areas of Improvement for Independents

07/29/2019

FTR 055: Matt Fanslow – We Should Take The Same Skill Set For Automotive Diagnostics And Apply It To KPI Management

07/22/2019

FTR 054: Roy Schnepper – ASA Behind the Scenes

07/15/2019

FTR 053: Judi Haglin – Do You Know The Exact Source of Your Marketing Efforts?

07/08/2019

FTR 052: Build Your Bench – Kyle Holt and Jay Goninen

07/01/2019

FTR 051: Jerry Holcom – Where is Your Personal Commitment & Professionalism

06/24/2019

FTR 050: What the Aftermarket Can Learn from Professional Wrestling – Matt Fanslow

06/17/2019

FTR 049: Tom Lambert – Discount Model Marketing

06/10/2019

FTR 048: Amy Mattinat – Our Technicians Are Car Doctors

06/03/2019

FTR 047: Jim Silverman – Stop Being Ordinary – Here is What it Takes to Become Extraordinary

05/27/2019
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