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Journaling – Your Personal Case Study with Matt Fanslow [RR 648]

06/11/2021

The CEO Commitment with Mike Bennett [RR 647]

06/08/2021

Leadership Series Part 2 with Mike Davidson – What They See [RR 646]

06/04/2021

EOS Part 5 – Issues – with Barry Barrett [RR 645]

06/01/2021

Employee Amenities with JJ Greenfield and Kelly Michel [CC 091]

05/31/2021

Taking Your Toolbox Home with Justin Barrett [RR 644]

05/28/2021

Technician Outlook with Jake Sorensen- Part 1 [RR 643]

05/25/2021

Partnership Agreements with Charlene Parlett [RR 642]

05/21/2021

Drop the Keys and Fix It [RR 641]

05/18/2021

Improve Your Capabilities and Processes – Get LEAN [CC 090]

05/17/2021

Leadership Series Part 1 with Mike Davidson – Everything Rises and Falls [RR 640]

05/14/2021

EOS Part 4 Data with Barry Barrett [RR 639]

05/11/2021

Interesting New Technology with Chris Cloutier [RR 638]

05/07/2021

NASTF Update with Donny Seyfer [RR 637]

05/04/2021

Why Invest In Digital Signage & Great Branding [CC 089]

05/03/2021

Learn Customer Communication Styles: DISC with Emily Chung [RR 636]

04/30/2021

Yellow and Red Envelopes with Seth Thorson [RR 635]

04/27/2021

Supreme Court Ruling with Aaron Lowe [RR 634]

04/23/2021

The Coalition of Automotive Management Professionals (CAMP) with Bob Greenwood, Bill Haas and Brian Gillis [RR 633]

04/20/2021

Keeping Your Shop Floors Clean – Why and How [CC 088]

04/19/2021

Unbreakable Bond Between Brothers with Fernando and Jonathan Osorio [RR 632]

04/16/2021

EOS Part 3: People with Barry Barrett [RR 631]

04/13/2021

ASE Educational Foundation [RR 630]

04/09/2021

Scan Tools Part 1 [RR 629]

04/06/2021

Women Shop Owners Round Table [CC 087]

04/05/2021

From Hobby to Drift Racing Career with Matthew Haugen [RR 628]

04/02/2021

How to Have a Four Day Work Week with Eric Henley [RR 627]

03/30/2021

A Very Personal Story with Kevin Eckler [RR626]

03/26/2021

Employee Review Process with Bryan Kelley [RR 625]

03/23/2021

EOS Part 2: Vision with Barry Barrett [RR624]

03/19/2021

Lessons on 3rd Generation Family, Networking and the Front Counter- Steve Mancinelli [RR 623]

03/16/2021

Chris Cloutier – 20 Questions in 30 Minutes [RR 622]

03/12/2021

The Virtual Service Advisor [RR 621]

03/09/2021

Millennials A to Z – Part 2 – Sara Fraser [RR 620]

03/05/2021

ASE Update: Approaching 50 Years of Certification Excellence [RR 619]

03/02/2021

Never the Cheapest but the Best Value Shop – Travis Guy [RR 618]

02/26/2021

A Shop Fire. What Happened? Resolution. Aftermath. Prevention. Matt Fanslow [RR 617]

02/23/2021

EOS Part 1: How EOS helps Owners Get More Out of Their Business – Barry Barrett [RR 616]

02/19/2021

New Technology – Finding Out How it Works – Dave Hobbs Part 3 [RR 615]

02/16/2021

What it Takes to Be the Leader of a Family Business [RR 614]

02/12/2021

Discover the Hard Truths. Fix Your Attitude. [RR 613]

02/09/2021

How To Make Your Business Better and More Productive Than What it is Today? – Bob Greenwood [RR 612]

02/05/2021

Hiring Practices with Bryan Kelley [RR 611]

02/02/2021

The Give to Get Principle: How Relationships & Reciprocity Build Raving Fans [RR 610]

01/29/2021

MSO: 18 Team Members Tested Positive for Covid. How We Survived [RR 609]

01/26/2021

Writing Ads That Attract Rock Stars [THA 288]

08/11/2022

Maintenance Intervals: Industry Standards [THA 287]

08/03/2022

Why Do a Repair Order Audit? [THA 286]

07/28/2022

Identify Your Ideal Customer [THA 285]

07/21/2022

Are You Selling Customer Experience or Price? [THA 284]

07/14/2022

The Extreme Value of a ‘SWOT’ for your Business [THA 283]

07/07/2022

Incentive Pay Ideas for Technicians [THA 282]

06/30/2022

Is Your Bathroom Like the Ritz Carlton? [THA 281]

06/23/2022

ABC Technician: What Does It Mean? [THA 280]

06/16/2022

Technician Mentoring [THA 279]

06/09/2022

Prepare for the Future [THA 277]

05/26/2022

Build Your Labor Rate From The Ground Up [THA 276]

05/19/2022

Plan For Slow Times [THA 275]

05/12/2022

Details Matter [THA 274]

05/05/2022

20 Group Peer Review [THA 273]

04/28/2022

Ethics 101 [THA 272]

04/21/2022

Do You Need an Estimator? [THA 271]

04/14/2022

Are You Offering ‘Only’ Synthetic Oil Services? [THA 270]

04/07/2022

Paying Attention to Inflation [THA 269]

03/31/2022

Know Your Strengths [THA 268]

03/24/2022

Important Employee Benefits [THA 267]

03/17/2022

Next Best Improvement: Lean [THA 266]

03/10/2022

Coaches Lab: Turn Around a Struggling Shop [THA 265]

03/03/2022

It’s Time to Revamp Our Industry Training [THA 264]

02/24/2022

The Leap From Employment to Ownership [THA 263]

02/17/2022

Financial Help For Your Team [THA 262]

02/10/2022

EV Charging Station: What You Need to Know [THA 261]

02/03/2022

Workplace Motivation [THA 260]

01/27/2022

Father Daughter Teams [THA 259]

01/20/2022

Preventing Employee Apathy [THA 258]

01/13/2022

Why We Are Better Than The Car Dealerships [THA 257]

01/06/2022

Recovering From a Wrong Service Advisor Hire [THA 256]

12/30/2021

Culture Makes Great Customers, Keeps Great People, and Attracts Superstars [THA 255]

12/23/2021

Are You Getting Value From Your Training Dollars? [THA 254]

12/16/2021

Under 30: Our Future is Bright [THA 253]

12/09/2021

Maybe You Need a Boss [THA 252]

12/02/2021

Growing Sales For A New Location [THA 251]

11/25/2021

Do We Earn Enough Respect? Charlie Marcotte and Dustin Brown [THA 250]

11/18/2021

Coaching CEO’s to Their Next Level [THA 249]

11/11/2021

Scheduling Work Flow [THA 248]

11/04/2021

Hiring Dealership Technicians [THA 247]

10/28/2021

Anxiety Disorders at Work [THA 246]

10/21/2021

Service Advisor Role Play #6 [THA 245]

10/14/2021

Addition by Subtraction: Letting Someone Go [THA 244]

10/07/2021

The Courage to Make Tough Decisions [THA 243]

09/30/2021

Purchased, Renovated and Reopened in 6 Months – Seth Thorson [AW118]

08/13/2022

Be Proud of Your Culture [AW 117]

08/06/2022

Finding Success in an Auto Repair Complex [AW 116]

07/30/2022

Helping the Community Deter Converter Theft [AW 115]

07/23/2022

Details Matter to Your Customers and Employees – Dale Warmuth [AW 114]

07/16/2022

Growing Pains with Jim Shukys [AW 113]

07/09/2022

You Need an Organizing Board – Discover Why with Jimmy Alauria [AW 112]

07/02/2022

Surviving the Loss of 3 Technicians in 3 Weeks – John Bridgwater [AW 111]

06/25/2022

Moving to a New Shop [AW 110]

06/18/2022

Two Locations, One Campus [AW 109]

06/11/2022

Process Driven: Stop Restarting Jobs [AW 108]

06/04/2022

Technician Time Management [AW 107]

05/28/2022

Being Focused Led to Dream Shop [AW 106]

05/21/2022

“Play Ball” Committed to Community [AW 105]

05/14/2022

Streamlining Processes with Brett Beachler [AW 104]

05/06/2022

Adapt and Overcome with David Friend [AW 103]

04/30/2022

Growing Through Mergers and Acquisitions – Amanda Drake [AW 102]

04/23/2022

Why Cleanliness Matters [AW 101]

04/16/2022

Are You Knocking on the Doors of your Local Schools? [AW 100]

04/09/2022

So You Want to Be a Shop Owner? Matt Wagg [AW 099]

04/02/2022

Ultimate Toyota Truck Specialty Shop – Duc Nguyen [AW 098]

03/26/2022

Peer Group Review of Your Business: Ready For One? [AW 097]

03/19/2022

Our Team Sold Jobs While Stuck at the Kansas City Airport [AW 096]

03/12/2022

Out with the Old, in with the New [AW 095]

03/05/2022

Ready, Set, Grow! with Phil Carpenter [AW 094]

02/26/2022

Independents Meet Monthly: Bonus- Meet Tom’s Intern [AW 093]

02/19/2022

Business Coach: Finding the Right One at the Right Time [AW 092]

02/12/2022

Don’t Let COVID Be an Excuse – Rachel Spencer [AW 091]

02/05/2022

Remodeled Legacy Texaco Station [AW 090]

01/29/2022

Lean Six Sigma and Shop Tour with Karim Morsli [AW 089]

01/22/2022

Satellite Location and Shop Tour with Tom Grady [AW 088]

01/15/2022

What Is Your Word Of The Year? [AW 087]

01/08/2022

Creating Powerful Moments [AW 086]

01/01/2022

Why We Remodeled [AW 085]

12/25/2021

29 Year Old Daughter Takes Ownership – Remodeled and Has Coach [AW 084]

12/18/2021

Big Business in a Small Town- Candice and Jesse Beuttenmuller [AW 083]

12/11/2021

“I Stopped Micromanaging” Becki McGinnis [AW 082]

12/04/2021

Embracing Students into our Skilled Trade & Used Car Update – Justin Fricke [AW 081]

11/27/2021

Life Happens, How Do You Handle It? – Maryann Croce [AW 080]

11/20/2021

Private Training Huge Benefit – Bill Hill and Leigh Anne Best [AW 079]

11/13/2021

Keith Perkins Mobile Diagnostician and Tour of his Vans [AW 078]

11/06/2021

Recruiting Great Talent with Ryan Clo and Virtual Tour of Dubwerx [AW 077]

10/30/2021

The Power of a Great Supply Partner Relationship [AW 076]

10/23/2021

Tina Erickson on Brand Equity and Tour of Her Shop [AW 075]

10/16/2021

Guest Host and Shop Tour with Fred Gestwicki, Jr [AW 074]

10/09/2021

Aftermarket Weekly – Episode 044

03/09/2021

Aftermarket Weekly Episode 043

03/02/2021

Aftermarket Weekly – Episode 042

02/23/2021

Aftermarket Weekly – Episode 041

02/16/2021

Aftermarket Weekly – Episode 040

02/09/2021

Aftermarket Weekly – Episode 039

02/02/2021

Aftermarket Weekly – Episode 038

01/26/2021

Aftermarket Weekly – Episode 037

01/19/2021

Aftermarket Weekly – Episode 036

01/12/2021

Aftermarket Weekly – Episode 035

01/05/2021

Aftermarket Weekly – Episode 034

12/29/2020

Aftermarket Weekly – Episode 033

12/22/2020

Aftermarket Weekly – Episode 032

12/15/2020

Aftermarket Weekly – Episode 031

12/08/2020

Aftermarket Weekly – Episode 30

12/01/2020

Aftermarket Weekly – Episode 29

11/24/2020

Aftermarket Weekly Episode 028

11/17/2020

Aftermarket Weekly LIVE – Episode 27

11/10/2020

Aftermarket Weekly Live – Episode 026

11/03/2020

Aftermarket Weekly LIVE – Episode 025

10/27/2020

Aftermarket Weekly Live – Episode 24

10/20/2020

Aftermarket Weekly LIVE – Episode 023

10/13/2020

Aftermarket Weekly LIVE – Episode 022

10/06/2020

Aftermarket Weekly LIVE – Episode 021

09/29/2020

Aftermarket Weekly LIVE Episode 020

09/23/2020

Aftermarket Weekly LIVE – Episode 019

09/15/2020

Aftermarket Weekly LIVE – Episode 018

09/08/2020

Aftermarket Weekly LIVE – Episode 017

09/01/2020

Aftermarket Weekly LIVE – Episode 016

08/25/2020

Aftermarket Weekly LIVE – Episode 015

08/18/2020

Aftermarket Weekly LIVE Episode 014

08/11/2020

Aftermarket Weekly LIVE Episode 013

08/04/2020

Aftermarket Weekly LIVE Episode 012

07/28/2020

Aftermarket Weekly LIVE Episode 11

07/21/2020

Aftermarket Weekly LIVE Episode 010

07/14/2020

Aftermarket Weekly LIVE Episode 009

07/07/2020

Aftermarket Weekly LIVE Episode 008

06/30/2020

Aftermarket Weekly LIVE Episode 007

06/23/2020

Aftermarket Weekly LIVE Episode 006

06/16/2020

Aftermarket Weekly Live Episode 5

06/09/2020

Aftermarket Weekly LIVE Episode 4

06/02/2020

Aftermarket Weekly LIVE Episode 3

05/26/2020

Aftermarket Weekly LIVE Episode 2

05/19/2020

Aftermarket Weekly LIVE Episode 1

05/12/2020

Stop Quoting Price Over the Phone – Maylan Newton [FTR 091]

03/30/2020

Financial struggles. Gain Control of your Finances [FTR 090]

03/26/2020

Cecil Bullard – Parts Pricing in the Age of Online Parts Sellers [FTR 089]

03/16/2020

Shops Putting Others Down. WHY? – Tom Palermo [FTR 088]

03/09/2020

Kevin Lekas – ASE Renewal APP – Certification Without Expiration [FTR 087]

03/02/2020

Kim Aurenheimer – Fall In Love With Your Business, Again [FTR 086]

02/24/2020

Bob Greenwood on Billed Hours Per RO [FTR 085]

02/17/2020

Ben Johnson – The Power of WHY [FTR 084]

02/10/2020

Jerry Holcom – Banking on Our Future – TTEF Scholarships [FTR 083]

02/03/2020

Steve Finzel – Too Many Fluids [FTR 082]

01/27/2020

Brian Sump – Never Let Your Foot Off The Pedal [FTR 081]

01/19/2020

Matt Fanslow – Helping Local Shops [FTR 080]

01/13/2020

Andy Bizub – Too Many Are Quick To Trash Each Other Based On Emotions And Not Facts [FTR 079]

01/06/2020

Carm Capriotto – 2020 – The Year You DO! [FTR 078]

12/30/2019

Matt Fanslow – Kobayashi Maru – Lessons From Star Trek [FTR 77]

12/23/2019

FTR 076: Josh McFarlin – Dream Big – You’ll be surprised Where a Career in the Automotive Will Take You

12/16/2019

FTR 075: Bill Hill – Yearly Bonus is All About a Commitment to Training

12/09/2019

FTR 074: Deb Van Batenburg – Fix The Things You Tolerate

12/02/2019

FTR 073: Bob Heipp – Stop Enabling the 80% Who Are Not Committed to Training

11/25/2019

FTR 072: Bill Haas – Are You Aware What the Dealerships are Doing to Compete with the Independent

11/18/2019

FTR 071: Mike Davidson – Wage and Hour Laws – Don’t Ignore This

11/11/2019

FTR 070 Tim Dwyer – Why You Need to be Involved in Skills USA or Canada

11/04/2019

FTR 069: Matt Fanslow on Diet and Exercise – Not Necessarily a High Priority for Aftermarket Pros

10/28/2019

FTR 068: Ron Ipach – Close Your Shop and Go Get a Job

10/21/2019

FTR 067: Rick White – Change Your Life and Your Business

10/14/2019

FTR 066: Carm Capriotto – Struggling Shops and The Rule of Holes

10/07/2019

FTR 065: Bill Haas – Never Let a Third Party Influence Your Profit Structure

09/30/2019

FTR 064: Mike Davidson – Where to Find Apprentices for Your Shop

09/23/2019

FTR 063: Matt Fanslow – What The Aftermarket Can Learn From Reality TV Business Shows

09/16/2019

FTR 062: Rena Rennebohm – Stop Hiring Me To Fix Your Business From the Front Counter

09/09/2019

FTR 061: Bill Haas – Let’s Not Make The Same Mistake We Made With R12 With Ownership Of Data? Let’s Re-think This.

09/02/2019

FTR 060: Jeff Rudnick – Are Cooperatives in Our Future

08/26/2019

FTR 059: Greg Buckley on LYFT

08/19/2019

FTR 058: Tomi Oliva – Would You Work For You?

08/12/2019

FTR 057: Carm Capriotto – Get Involved In This National Cancer Research Program – Brakes For Breasts

08/05/2019

FTR 056: Justin Barrett – Hard Talk on Areas of Improvement for Independents

07/29/2019

FTR 055: Matt Fanslow – We Should Take The Same Skill Set For Automotive Diagnostics And Apply It To KPI Management

07/22/2019

FTR 054: Roy Schnepper – ASA Behind the Scenes

07/15/2019

FTR 053: Judi Haglin – Do You Know The Exact Source of Your Marketing Efforts?

07/08/2019

FTR 052: Build Your Bench – Kyle Holt and Jay Goninen

07/01/2019

FTR 051: Jerry Holcom – Where is Your Personal Commitment & Professionalism

06/24/2019

FTR 050: What the Aftermarket Can Learn from Professional Wrestling – Matt Fanslow

06/17/2019

FTR 049: Tom Lambert – Discount Model Marketing

06/10/2019

FTR 048: Amy Mattinat – Our Technicians Are Car Doctors

06/03/2019

FTR 047: Jim Silverman – Stop Being Ordinary – Here is What it Takes to Become Extraordinary

05/27/2019