Where the Voices, Ideas and Insights that are helping to Advance the Future of the Automotive Repair Industry Reside. Search the Over 1,000 Episodes The Back Catalog - LISTED BY MOST RECENT “Goals Set, Goals Accomplished” Jon Kloosterman [AW 133] Our Adoption Story [RR 800] Alignments! Rates, Numbers and ROI [THA 303] Are You Thinking With Your Customer’s Wallet In Mind? Jaron Kleber [RR 799] Fleets: Our Next Frontier- Lee and Kelli Weatherby [AW 132] TechForce: Powering Our Youth [RR 798] We Are Paperless and Loving It! [THA 302] Behind the Scenes: Hudson Family Trifecta Awards [RR 797] The Internet Is Educating Your Customers…Shouldn’t You? – Keith Benline [AW 131] Fixing Fuel Pump Comebacks – Malcolm Sissmore [RR 796] Service Advisor Pay Plans [THA 301] The Benefits of Purchasing EV’s For Tenured Technicians – Bill Nalu [RR 795] Demeny Pollitt Lists Her Labor Rates and Menu Prices On Website [AW 130] Leverage Your DVI and Drive More Revenue – Craig O’Neill [RR 794] Dave Ramsey Financial Program [THA 300] Google Reviews: New Value From the Words Used [RR 793] “I Did Not Know!” – In the Bays with Tracy Capriotto [AW 129] Is Your Business Drowning? – John Burkhauser [RR 792] Differentiate with Video [THA 299] Paul Scanner Danner: His Life, His Brand, His Impact [RR 791] Inside Chapel Hill Tire: Empowering Employees and Branding [AW 128] Transmissions and Training: Female Perspectives – Lorraine Klein and Tiffany Scherado [RR 790] Technician Tools and Jocko [THA 298] What We Can Learn From Our Dentist [RR 789] We Built the Building, But the Building Built Us – Tara and Dan Topel [AW 127] Reach for Help – Stay In Business – Chris Cotton [RR 788] Onboarding New Team Members [THA 297] A 12 Pack of Conference Rules – John Firm [RR 787] Only 1st Class – Harry Whyte [AW 126] A Plan To Solve The Technician Shortage [RR 786] Climbing Out Of Despair [THA 296] The Perfect Second Location – Greg Buckley [RR 785] 3 Shops In 1 – Travis Comfort [AW 125] Practice What You Learn – G Truglia and Pete Meier [RR 784] Preserving Your Reputation [THA 295] Creating a Sticky Organization – Dr. Dave Weiman [RR 783] Avocados and Automotive – Rena Rennebohm [AW 124] Localized Training Trend [RR 782] Right to Repair Update and a Trip to Washington [THA 294] Customer Perceptions Part 3 – Bob Cooper and Chris Monroe [RR 781] Customer Buys Legacy Shop, Grew 400% – Todd Cole [AW 123] Building a Reliable Mentor/Mentee Program – Marc Brune [RR 780] What Should We Call DVI’s? [THA 293] NAPA Focused on EV Tech, Tools and Parts – Susan Starnes [RR 779] Satellite Location: Diamond in the Rough – Jorge Gilligan [AW 122] Preparing For The Next Five Years [RR 778] Brakes For Breasts 2022 Webathon for a Breast Cancer Vaccine [CC 108] Why Speak to Fifth Graders? [THA 292] Customer Perceptions: Part 2 – Bob Cooper and Darrin Barney [RR 777] Maximizing Space and Efficiency – Bob Noreiga [AW 121] « Previous 1 … 8 9 10 11 12 … 36 Next »
