Welcome to the Town Hall Academy TOOL BOX The next LIVE Academy topic, the live link and ALL Academy Archives. Day Hour Minute Second Watch LIVE on Facebook - Friday NOON Eastern REGISTER for the Weekly Webinar - Just Once Watch LIVE HERE on the website. If there is a LIVE show 'In Action' You can watch it "Live" here. Peer to Peer Education Best Practices | Trends | Expertise | Insights A NEW Webinar Broadcast LIVE Friday's Noon Eastern Time Watch the Academy Webcast Replay or Listen To the Audio Only Podcast. Your Choice. Click on any Town Hall Academy Topic To Get Your Viewing or Listening Options Helping automotive aftermarket professionals improve their business; one lesson at a time. The Archives: A Summit for the Forever Aftermarket Student THA 017: What Happens When The Phone Rings Jul 16, 2017 THA 023: Social Media – How To Strategies Jul 12, 2017 THA 016: Lean Processes – Relentlessly Work On Eliminating Waste Jul 6, 2017 THA 015: How to Improve Employee Loyalty Jul 6, 2017 THA 014: Customer Retention Strategies Jul 6, 2017 THA 013: Expense Control – Best Practices Jun 28, 2017 THA 012: What Keeps You Up at Night? Jun 28, 2017 THA 011: Your Website – Tactics To Improve Jun 28, 2017 THA 010: Car Care Clinics For Women Jun 28, 2017 THA 009: ASE Value Proposition -Consumer -Shop Owner -Technician Jun 17, 2017 THA 008: Concierge Service – The Next Frontier Jun 17, 2017 THA 006: Managing a Negative On-Line Review Jun 17, 2017 THA 005: Must Attend Training Conferences Jun 17, 2017 THA 004: Preparing Your Business For Sale Jun 12, 2017 THA 003: Top Qualities of a Service Adviser Jun 12, 2017 THA 002: Resolutions Jun 12, 2017 THA 001: How to Improve Customer Loyalty Jun 12, 2017 « Previous 1 2 3 Explore Site Series SearchSeries Search Select Category Customer Leadership Marketing Sales Latest Podcast Episodes Listen to "Remarkable Results" on Spreaker.