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The Voices, Ideas and Insights that are Shaping the Future of the Automotive Aftermarket - Reside Here

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Millennials A to Z – Part 2 – Sara Fraser [RR 620]

03/05/2021

ASE Update: Approaching 50 Years of Certification Excellence [RR 619]

03/02/2021

Never the Cheapest but the Best Value Shop – Travis Guy [RR 618]

02/26/2021

A Shop Fire. What Happened? Resolution. Aftermath. Prevention. Matt Fanslow [RR 617]

02/23/2021

How EOS helps Owners Get More Out of Their Business [RR 616]

02/19/2021

New Technology – Finding Out How it Works – Dave Hobbs Part 3 [RR 615]

02/16/2021

What it Takes to Be the Leader of a Family Business [RR 614]

02/12/2021

Discover the Hard Truths. Fix Your Attitude. [RR 613]

02/09/2021

How To Make Your Business Better and More Productive Than What it is Today? – Bob Greenwood [RR 612]

02/05/2021

Hiring Practices with Bryan Kelley [RR 611]

02/02/2021

The Give to Get Principle: How Relationships & Reciprocity Build Raving Fans [RR 610]

01/29/2021

MSO: 18 Team Members Tested Positive for Covid. How We Survived [RR 609]

01/26/2021

Career Upgrade: Service Manager to Shop Owner at 29 Years Old [RR 608]

01/22/2021

Brainstorming on Shop Ownership – A Business Not a Hobby [RR 607]

01/19/2021

Owner, Technician, Service Advisor – Working Together – AAPEX 2020 Honors [RR 606]

01/15/2021

How to Implement Your Own Apprentice Program [RR 605]

01/12/2021

Women in Auto Care Awards 2020 [RR 604]

01/08/2021

Millennials in High Gear with Sara Fraser – Part 1 [RR 603]

01/05/2021

The Benefits of Brainstorming Dr. John Passante and Phil Moore [RR 602]

01/01/2021

How to Become a Thermostat Instead of a Thermometer- Dave Hobbs [RR 601]

12/29/2020

An Unprecedented Year and Strategies for 2021 – Bonus Episode 8

12/27/2020

Reflections of My First Episode and Prudent Advice for the Ages [RR 600]

12/25/2020

From College to ADAS Calibrations – Learning How [RR 599]

12/22/2020

Social Media Influencer- Do What is Right and Not Easy [RR 598]

12/18/2020

Thinking Way Outside the Box with Greg Buckley [RR 597]

12/15/2020

Hiring a Business Coach [RR 596]

12/11/2020

Frank Scandura – 20 Questions in 30 Minutes [RR 595]

12/08/2020

Hiring Superstars with Jerry Kezhaya and Dr. Laura Shwaluk [RR 594]

12/04/2020

Managing Holiday Stress Amid the Pandemic – Dr. Dave Weiman [RR 593]

12/01/2020

Avoiding Comebacks with Dave Hobbs [RR 592]

11/27/2020

Customer Service vs. Customer Experience with Murray Voth [RR 591]

11/24/2020

Science Based Hypnotherapy with Maureen Pisani [RR 590]

11/20/2020

Doug Grills – 20 Questions in 30 Minutes [RR 589]

11/17/2020

The Difference: Dealership Tech Now Works for an Independent. Why? [RR 588]

11/13/2020

Four Ways to Generate Income Using ESBI with Gerry Frank [RR 587]

11/10/2020

Service Advisor Advice from Steve Shaw [RR 586]

11/06/2020

Automotive Management Institute: Looking Ahead with Chuck Searles [RR 585]

11/03/2020

ADAS and Tech Advances – Joe Register [RR 584]

10/30/2020

Dave Kusa – 20 Questions in 30 Minutes [RR 583]

10/27/2020

Secure Vehicle Interface – Standards Evolve as the Vehicle is Part of a Larger Transportation System – Joe Register [RR 582]

10/23/2020

Cybersecurity: Defend and Protect Your Business and Network [RR 581]

10/20/2020

The Evolution of SEO: Make Your Website the Best For Search – Brain Walker [RR 580]

10/16/2020

Stress Busters to Deal with the Emotional Roller Coaster – Dr. Dave Weiman [RR 579]

10/13/2020

Diagnostic Processes – Matt Fanslow and Scott Shotton – Part 2 [RR 578]

10/09/2020

Shop Talk 9: The Ladies Have a Lot To Say [RR 577]

10/06/2020
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Stop Quoting Price Over the Phone – Maylan Newton [FTR 091]

03/30/2020

Financial struggles. Gain Control of your Finances [FTR 090]

03/26/2020

Cecil Bullard – Parts Pricing in the Age of Online Parts Sellers [FTR 089]

03/16/2020

Shops Putting Others Down. WHY? – Tom Palermo [FTR 088]

03/09/2020

Kevin Lekas – ASE Renewal APP – Certification Without Expiration [FTR 087]

03/02/2020

Kim Aurenheimer – Fall In Love With Your Business, Again [FTR 086]

02/24/2020

Bob Greenwood on Billed Hours Per RO [FTR 085]

02/17/2020

Ben Johnson – The Power of WHY [FTR 084]

02/10/2020

Jerry Holcom – Banking on Our Future – TTEF Scholarships [FTR 083]

02/03/2020

Steve Finzel – Too Many Fluids [FTR 082]

01/27/2020

Brian Sump – Never Let Your Foot Off The Pedal [FTR 081]

01/19/2020

Matt Fanslow – Helping Local Shops [FTR 080]

01/13/2020

Andy Bizub – Too Many Are Quick To Trash Each Other Based On Emotions And Not Facts [FTR 079]

01/06/2020

Carm Capriotto – 2020 – The Year You DO! [FTR 078]

12/30/2019

Matt Fanslow – Kobayashi Maru – Lessons From Star Trek [FTR 77]

12/23/2019

FTR 076: Josh McFarlin – Dream Big – You’ll be surprised Where a Career in the Automotive Will Take You

12/16/2019

FTR 075: Bill Hill – Yearly Bonus is All About a Commitment to Training

12/09/2019

FTR 074: Deb Van Batenburg – Fix The Things You Tolerate

12/02/2019

FTR 073: Bob Heipp – Stop Enabling the 80% Who Are Not Committed to Training

11/25/2019

FTR 072: Bill Haas – Are You Aware What the Dealerships are Doing to Compete with the Independent

11/18/2019

FTR 071: Mike Davidson – Wage and Hour Laws – Don’t Ignore This

11/11/2019

FTR 070 Tim Dwyer – Why You Need to be Involved in Skills USA or Canada

11/04/2019

FTR 069: Matt Fanslow on Diet and Exercise – Not Necessarily a High Priority for Aftermarket Pros

10/28/2019

FTR 068: Ron Ipach – Close Your Shop and Go Get a Job

10/21/2019

FTR 067: Rick White – Change Your Life and Your Business

10/14/2019

FTR 066: Carm Capriotto – Struggling Shops and The Rule of Holes

10/07/2019

FTR 065: Bill Haas – Never Let a Third Party Influence Your Profit Structure

09/30/2019

FTR 064: Mike Davidson – Where to Find Apprentices for Your Shop

09/23/2019

FTR 063: Matt Fanslow – What The Aftermarket Can Learn From Reality TV Business Shows

09/16/2019

FTR 062: Rena Rennebohm – Stop Hiring Me To Fix Your Business From the Front Counter

09/09/2019

FTR 061: Bill Haas – Let’s Not Make The Same Mistake We Made With R12 With Ownership Of Data? Let’s Re-think This.

09/02/2019

FTR 060: Jeff Rudnick – Are Cooperatives in Our Future

08/26/2019

FTR 059: Greg Buckley on LYFT

08/19/2019

FTR 058: Tomi Oliva – Would You Work For You?

08/12/2019

FTR 057: Carm Capriotto – Get Involved In This National Cancer Research Program – Brakes For Breasts

08/05/2019

FTR 056: Justin Barrett – Hard Talk on Areas of Improvement for Independents

07/29/2019

FTR 055: Matt Fanslow – We Should Take The Same Skill Set For Automotive Diagnostics And Apply It To KPI Management

07/22/2019

FTR 054: Roy Schnepper – ASA Behind the Scenes

07/15/2019

FTR 053: Judi Haglin – Do You Know The Exact Source of Your Marketing Efforts?

07/08/2019

FTR 052: Build Your Bench – Kyle Holt and Jay Goninen

07/01/2019

FTR 051: Jerry Holcom – Where is Your Personal Commitment & Professionalism

06/24/2019

FTR 050: What the Aftermarket Can Learn from Professional Wrestling – Matt Fanslow

06/17/2019

FTR 049: Tom Lambert – Discount Model Marketing

06/10/2019

FTR 048: Amy Mattinat – Our Technicians Are Car Doctors

06/03/2019

FTR 047: Jim Silverman – Stop Being Ordinary – Here is What it Takes to Become Extraordinary

05/27/2019
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