Share this... The Voices, Ideas and Insights that are Shaping the Future of the Automotive Aftermarket - Reside Here Discover and Search the Complete Content Libary Search the Complete Library 5 Steps to Max Your Potential and Maintain a Healthy Work Life Balance [AW 177] 09/30/2023 High Performance Leadership Training [RR 888] 09/29/2023 Hiring Gen Z Mechanics [THA 347] 09/28/2023 The Google Nerds’ Guide to Streamlining Your Business [RR 887] 09/26/2023 Conference ROI: Extend Your Conference Investment 10X [RR 886] 09/22/2023 The Unspoken Reality of Grief [RR 885] 09/19/2023 The Roadmap to Success: Work Smarter Not Harder [RR 884] 09/15/2023 Case Study: The Death of Your Client’s Car [RR 883] 09/12/2023 Lunch and Learn Training: How It’s Done! [AW 174] 09/09/2023 Lost Everything: Started from Scratch and Bought a Shop [RR 882] 09/08/2023 The Future of ICE, EVs, and eFuels [RR 881] 09/05/2023 Start Your Engines for ASTE 2023 [CC 112] 09/04/2023 Who is Your Customer Experience Officer (CXO)? [AW 173] 09/02/2023 The Art of Onboarding: A Deep Dive Into Employee Training and Development [RR 880] 09/01/2023 Today’s Class: Adaptive Learning Technology [RR 879] 08/29/2023 Personal Struggles in the Workplace: Lessons from Joe Marconi [AW 172] 08/26/2023 Developing Our Future: The Training Bay at Joe’s Garage at AAPEX [RR 878] 08/25/2023 Transforming Lives One Bike at a Time: The Impact of Philanthropy [THA 342] 08/24/2023 Navigating the Electrified Road: Understanding the Need for EV Certification [RR 877] 08/22/2023 The First Breast Cancer Vaccine Trial Recipient: Jennifer Davis [CC 111] 08/21/2023 Acquiring and Transforming a 72 Year Old Business [AW 171] 08/19/2023 Accelerate Your Career at ASCCA’s Training Conference [RR 876] 08/18/2023 Redefining Business Bravery: Stories of Courage [THA 341] 08/17/2023 My Technicians Won’t Go To Training: Why Not? [RR 875] 08/15/2023 Real Estate Strategies [AW 170] 08/12/2023 How to Maintain Focus in a World Full of Distractions [RR 874] 08/11/2023 How Do You Define Professionalism? [THA 340] 08/10/2023 Revolutionizing ASE Certifications: Remote Testing with ProProctor [RR 873] 08/08/2023 Rachel Spencer’s ‘Rachelisms’ for Auto Repair [AW 169] 08/05/2023 Why is Mission Strategy Crucial in the Automotive Industry? [RR 872] 08/04/2023 Are You Really Overbooked? [THA 339] 08/03/2023 From Mom and Pop to Multi Shop Owners [RR 671] 08/01/2023 Remodel 1 Year Later: See the Transition, See the Difference [AW 168] 07/29/2023 Paradigm Shift: Predicting Customer Needs with Artificial Intelligence [RR 870] 07/28/2023 Breaking the Mold: How a Staffing Agency Can Help You Build a Winning Team [THA 338] 07/27/2023 EV Fire Safety: Exploring Risks and Solutions [RR 869] 07/25/2023 Preparing for Fall 2023 Conferences [AW 167] 07/22/2023 From Training to Triumph: Breathe Leadership Into Your People [RR 868] 07/21/2023 Marketing Power Panel: Grow Your Revenue by $1 Million [THA 337] 07/20/2023 Exploring the Changing Trends in Engine Oil: From Viscosity Grades to Fuel Efficiency [RR 867] 07/18/2023 The Noble Mechanic: Before and After Transformation and Rebranding [AW 166] 07/15/2023 Is Your Shop Butcher Clean? [RR 866] 07/14/2023 Counterfeit Parts [THA 336] 07/13/2023 Hiring Process Explained [RR 865] 07/11/2023 Embracing Change: Navigating the Electrification Revolution [AW 165] 07/08/2023 1 2 3 … 23 Next » Culture Makes Great Customers, Keeps Great People, and Attracts Superstars [THA 255] 12/23/2021 Are You Getting Value From Your Training Dollars? [THA 254] 12/16/2021 Under 30: Our Future is Bright [THA 253] 12/09/2021 Maybe You Need a Boss [THA 252] 12/02/2021 Growing Sales For A New Location [THA 251] 11/25/2021 Do We Earn Enough Respect? Charlie Marcotte and Dustin Brown [THA 250] 11/18/2021 Coaching CEO’s to Their Next Level [THA 249] 11/11/2021 Scheduling Work Flow [THA 248] 11/04/2021 Hiring Dealership Technicians [THA 247] 10/28/2021 Anxiety Disorders at Work [THA 246] 10/21/2021 Service Advisor Role Play #6 [THA 245] 10/14/2021 Addition by Subtraction: Letting Someone Go [THA 244] 10/07/2021 The Courage to Make Tough Decisions [THA 243] 09/30/2021 The Power of Transformational Coaching [THA 242] 09/23/2021 Q & A with Chris Chesney [THA 241] 09/16/2021 I Want $1 Million For My Business [THA 240] 09/09/2021 Trends – Aftermarket Round Table [THA 239] 09/02/2021 Addiction: How Can We Help? What Can We Do? [THA 238] 08/26/2021 Supply Chain: Getting Parts to Market Post Pandemic [THA 237] 08/19/2021 Second in Command – A COO/GM Perspective [THA 236] 08/12/2021 Creating a Training Culture [THA 235] 08/05/2021 Service Advisor Must-Have Qualities [THA 234] 07/29/2021 Succession Strategies – A Real World Example [THA 233] 07/22/2021 Electrificaton of our Industry – Service Impact and Trends [THA 232] 07/15/2021 Playing the Long Game [THA 231] 07/08/2021 Second in Command: A CEO Perspective [THA 230] 07/01/2021 Career Paths – Technician to Manager [THA 229] 06/24/2021 Make Price Irrelevant [THA 228] 06/17/2021 Shop New Build with Seth Thorson and Troy Vaninetti [THA 227] 06/10/2021 Our Industry Needs a Change [THA 226] 06/03/2021 Building Customer Trust [THA 225] 05/27/2021 Comebacks: Prevention, Reputation and Cost [THA 224] 05/20/2021 My Biggest Mistakes [THA 223] 05/13/2021 10 Things That Require Zero Talent [THA 222] 05/06/2021 Are You Fixing Hybrids Cars? [THA 221] 04/29/2021 Specialization with Tom Palermo and John Anello [THA 220] 04/22/2021 Tires as a Profit Center [THA 219] 04/15/2021 Managing Family Business Dynamics [THA 218] 04/08/2021 Auto Repair in the Decade of the Nineties [THA 217] 04/01/2021 Have You Started Your Apprentice Program? [THA 216] 03/25/2021 Rethinking Your ASE Certification [THA 215] 03/18/2021 Preventing Zoom Burnout [THA 214] 03/10/2021 Service Advisor Role Play #5 [THA 213] 03/04/2021 Charging What We are Worth [THA 212] 02/25/2021 Retirement Plans and Profit Sharing Insights [THA 211] 02/18/2021 « Previous 1 2 3 4 5 Next » Make your Competitor Your Friend [THA 163] 03/19/2020 Are You Paying for Training? The Right Thing To Do [THA 162] 03/12/2020 Insurance Coverage Review – Part 1 [THA 161] 03/05/2020 Open Forum: Ask the Shop Owner – Part 2 [THA 160] 02/27/2020 Service Advisor Role Play #4 [THA 159] 02/20/2020 Shop Owner Open Forum [THA 158] 02/13/2020 Flat Rate vs Hourly-Bonus Hybrid Pay Plans [THA 157] 02/06/2020 Localizing National Training [THA 156] 01/30/2020 Are You Selling Tires? [THA 155] 01/23/2020 Cash is King and Important to Your Business [THA 154] 01/16/2020 1 2 3 … 17 Next » 5 Steps to Max Your Potential and Maintain a Healthy Work Life Balance [AW 177] 09/30/2023 New Age Employees Require A New Way of Thinking [AW 176] 09/23/2023 Catching Up with the ‘Car Coach’ Lauren Fix [AW 175] 09/16/2023 Lunch and Learn Training: How It’s Done! [AW 174] 09/09/2023 Who is Your Customer Experience Officer (CXO)? [AW 173] 09/02/2023 Personal Struggles in the Workplace: Lessons from Joe Marconi [AW 172] 08/26/2023 Acquiring and Transforming a 72 Year Old Business [AW 171] 08/19/2023 Real Estate Strategies [AW 170] 08/12/2023 Rachel Spencer’s ‘Rachelisms’ for Auto Repair [AW 169] 08/05/2023 Remodel 1 Year Later: See the Transition, See the Difference [AW 168] 07/29/2023 Preparing for Fall 2023 Conferences [AW 167] 07/22/2023 The Noble Mechanic: Before and After Transformation and Rebranding [AW 166] 07/15/2023 Embracing Change: Navigating the Electrification Revolution [AW 165] 07/08/2023 New Build in 4 Months: A Look Inside [AW 164] 07/01/2023 Is Hiring a Business Coach Worth It? Dispelling the 5 Excuses Not to Hire One [AW 163] 06/24/2023 Why Much? How Much? Exploring Value Proposition in Auto Repair [AW 162] 06/17/2023 How Can Professionalism Improve the Automotive Industry? [AW 161] 06/10/2023 Personalized Customer Service and Marketing Strategies [AW 160] 06/03/2023 The Rise and Fall and the Rise Again of the Electric Vehicle [AW 159] 05/27/2023 The Importance of Self-Reflection and Self-Improvement in Business [AW 158] 05/20/2023 Navigating Family Dynamics in Business Ownership [AW 157] 05/13/2023 Revving Up Car Care: Inside Look at Rad Air Complete Car Care [AW 156] 05/06/2023 Toxic Cultures, Leaders and Team Members [AW 155] 04/29/2023 Consistency and Common Sense Trumps Trendiness [AW 154] 04/22/2023 Closed All 10 Locations for Company Summit [AW 153] 04/15/2023 Unlock the Power of Indeed Resume to Find Technicians Faster [AW 152] 04/08/2023 Where is Car Count Heading? Catching Up with Greg Bunch [AW 151] 04/01/2023 Newly Purchased ADAS Calibration Equipment [AW 150] 03/25/2023 Delivering Amazing Customer Experience is Taught, Not Assumed [AW 149] 03/18/2023 Internal Company App Gets the Word Out [AW 148] 03/11/2023 Survey Says: Stress Level, Why Reject a Technician Application, Health Insurance and More! [AW 147] 03/04/2023 4 Day Work Week and Our Own App [AW 146] 02/25/2023 An Update: Mobile Diag and Training [AW 145] 02/18/2023 Which Scan Tool Should I Buy? Vision Hi-Tech & Expo 2023 [AW 144] 02/11/2023 Right to Repair Momentum – Rob Merwin [AW 143] 02/04/2023 Benefits of Toastmasters – Craig O’Neill [AW 142] 01/28/2023 Extended Car Warranties – Greg Buckley [AW 141] 01/21/2023 Used Car Market – Lauren Fix [AW 140] 01/14/2023 Creating Simple YouTube Videos Under 60 Seconds – Niko Sougias [AW 139] 01/07/2023 Student Career Fair [AW 138] 12/31/2022 The Best Part of a Student’s Day: Interning at Local Shop [AW 137] 12/24/2022 Second Location: “Lower Slower Delaware” [AW 136] 12/17/2022 Wife Encouraged Husband To Open His Own Shop [AW 135] 12/10/2022 The Front Counter: “Picking Up The Pennies” Aaron Woods [AW 134] 12/03/2022 “Goals Set, Goals Accomplished” Jon Kloosterman [AW 133] 11/26/2022 1 2 3 Next » Aftermarket Weekly – Episode 044 03/09/2021 Aftermarket Weekly Episode 043 03/02/2021 Aftermarket Weekly – Episode 042 02/23/2021 Aftermarket Weekly – Episode 041 02/16/2021 Aftermarket Weekly – Episode 040 02/09/2021 Aftermarket Weekly – Episode 039 02/02/2021 Aftermarket Weekly – Episode 038 01/26/2021 Aftermarket Weekly – Episode 037 01/19/2021 Aftermarket Weekly – Episode 036 01/12/2021 Aftermarket Weekly – Episode 035 01/05/2021 Aftermarket Weekly – Episode 034 12/29/2020 Aftermarket Weekly – Episode 033 12/22/2020 Aftermarket Weekly – Episode 032 12/15/2020 Aftermarket Weekly – Episode 031 12/08/2020 Aftermarket Weekly – Episode 30 12/01/2020 Aftermarket Weekly – Episode 29 11/24/2020 Aftermarket Weekly Episode 028 11/17/2020 Aftermarket Weekly LIVE – Episode 27 11/10/2020 Aftermarket Weekly Live – Episode 026 11/03/2020 Aftermarket Weekly LIVE – Episode 025 10/27/2020 Aftermarket Weekly Live – Episode 24 10/20/2020 Aftermarket Weekly LIVE – Episode 023 10/13/2020 Aftermarket Weekly LIVE – Episode 022 10/06/2020 Aftermarket Weekly LIVE – Episode 021 09/29/2020 Aftermarket Weekly LIVE Episode 020 09/23/2020 Aftermarket Weekly LIVE – Episode 019 09/15/2020 Aftermarket Weekly LIVE – Episode 018 09/08/2020 Aftermarket Weekly LIVE – Episode 017 09/01/2020 Aftermarket Weekly LIVE – Episode 016 08/25/2020 Aftermarket Weekly LIVE – Episode 015 08/18/2020 Aftermarket Weekly LIVE Episode 014 08/11/2020 Aftermarket Weekly LIVE Episode 013 08/04/2020 Aftermarket Weekly LIVE Episode 012 07/28/2020 Aftermarket Weekly LIVE Episode 11 07/21/2020 Aftermarket Weekly LIVE Episode 010 07/14/2020 Aftermarket Weekly LIVE Episode 009 07/07/2020 Aftermarket Weekly LIVE Episode 008 06/30/2020 Aftermarket Weekly LIVE Episode 007 06/23/2020 Aftermarket Weekly LIVE Episode 006 06/16/2020 Aftermarket Weekly Live Episode 5 06/09/2020 Aftermarket Weekly LIVE Episode 4 06/02/2020 Aftermarket Weekly LIVE Episode 3 05/26/2020 Aftermarket Weekly LIVE Episode 2 05/19/2020 Aftermarket Weekly LIVE Episode 1 05/12/2020 Stop Quoting Price Over the Phone – Maylan Newton [FTR 091] 03/30/2020 Financial struggles. Gain Control of your Finances [FTR 090] 03/26/2020 Cecil Bullard – Parts Pricing in the Age of Online Parts Sellers [FTR 089] 03/16/2020 Shops Putting Others Down. WHY? – Tom Palermo [FTR 088] 03/09/2020 Kevin Lekas – ASE Renewal APP – Certification Without Expiration [FTR 087] 03/02/2020 Kim Aurenheimer – Fall In Love With Your Business, Again [FTR 086] 02/24/2020 Bob Greenwood on Billed Hours Per RO [FTR 085] 02/17/2020 Ben Johnson – The Power of WHY [FTR 084] 02/10/2020 Jerry Holcom – Banking on Our Future – TTEF Scholarships [FTR 083] 02/03/2020 Steve Finzel – Too Many Fluids [FTR 082] 01/27/2020 Brian Sump – Never Let Your Foot Off The Pedal [FTR 081] 01/19/2020 Matt Fanslow – Helping Local Shops [FTR 080] 01/13/2020 Andy Bizub – Too Many Are Quick To Trash Each Other Based On Emotions And Not Facts [FTR 079] 01/06/2020 Carm Capriotto – 2020 – The Year You DO! [FTR 078] 12/30/2019 Matt Fanslow – Kobayashi Maru – Lessons From Star Trek [FTR 77] 12/23/2019 FTR 076: Josh McFarlin – Dream Big – You’ll be surprised Where a Career in the Automotive Will Take You 12/16/2019 FTR 075: Bill Hill – Yearly Bonus is All About a Commitment to Training 12/09/2019 FTR 074: Deb Van Batenburg – Fix The Things You Tolerate 12/02/2019 FTR 073: Bob Heipp – Stop Enabling the 80% Who Are Not Committed to Training 11/25/2019 FTR 072: Bill Haas – Are You Aware What the Dealerships are Doing to Compete with the Independent 11/18/2019 FTR 071: Mike Davidson – Wage and Hour Laws – Don’t Ignore This 11/11/2019 FTR 070 Tim Dwyer – Why You Need to be Involved in Skills USA or Canada 11/04/2019 FTR 069: Matt Fanslow on Diet and Exercise – Not Necessarily a High Priority for Aftermarket Pros 10/28/2019 FTR 068: Ron Ipach – Close Your Shop and Go Get a Job 10/21/2019 FTR 067: Rick White – Change Your Life and Your Business 10/14/2019 FTR 066: Carm Capriotto – Struggling Shops and The Rule of Holes 10/07/2019 FTR 065: Bill Haas – Never Let a Third Party Influence Your Profit Structure 09/30/2019 FTR 064: Mike Davidson – Where to Find Apprentices for Your Shop 09/23/2019 FTR 063: Matt Fanslow – What The Aftermarket Can Learn From Reality TV Business Shows 09/16/2019 FTR 062: Rena Rennebohm – Stop Hiring Me To Fix Your Business From the Front Counter 09/09/2019 FTR 061: Bill Haas – Let’s Not Make The Same Mistake We Made With R12 With Ownership Of Data? Let’s Re-think This. 09/02/2019 FTR 060: Jeff Rudnick – Are Cooperatives in Our Future 08/26/2019 FTR 059: Greg Buckley on LYFT 08/19/2019 FTR 058: Tomi Oliva – Would You Work For You? 08/12/2019 FTR 057: Carm Capriotto – Get Involved In This National Cancer Research Program – Brakes For Breasts 08/05/2019 FTR 056: Justin Barrett – Hard Talk on Areas of Improvement for Independents 07/29/2019 FTR 055: Matt Fanslow – We Should Take The Same Skill Set For Automotive Diagnostics And Apply It To KPI Management 07/22/2019 FTR 054: Roy Schnepper – ASA Behind the Scenes 07/15/2019 FTR 053: Judi Haglin – Do You Know The Exact Source of Your Marketing Efforts? 07/08/2019 FTR 052: Build Your Bench – Kyle Holt and Jay Goninen 07/01/2019 FTR 051: Jerry Holcom – Where is Your Personal Commitment & Professionalism 06/24/2019 FTR 050: What the Aftermarket Can Learn from Professional Wrestling – Matt Fanslow 06/17/2019 FTR 049: Tom Lambert – Discount Model Marketing 06/10/2019 FTR 048: Amy Mattinat – Our Technicians Are Car Doctors 06/03/2019 FTR 047: Jim Silverman – Stop Being Ordinary – Here is What it Takes to Become Extraordinary 05/27/2019 1 2 3 Next » Share this...
