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In Abeyance

Auto Allies: Forging an Independent Networking Group [THA 382]

05/30/2024

The Untapped Potential of Tire Sales [RR 958]

05/28/2024

The Importance of Safety and Compliance in Automotive Shops [RR 957]

05/24/2024

15 Car Maintenance Rip-Offs Explained [THA 381]

05/23/2024

Are You Really Checking Batteries and Tires? AAA Knows You’re Not! [RR 956]

05/21/2024

Chilling Truths: The Impact of New Refrigerants in the Automotive Aftermarket [RR 955]

05/17/2024

Shop Owner Reacts to His 360 Review From His Team [THA 380]

05/16/2024

The Impact of Internal Training [RR 954]

05/14/2024

The Commitment Principle: How to Build Trust and Drive Sales in the Auto Repair Industry [RR 953]

05/10/2024

Today’s Auto Parts Quality and Supply Chain Complexities [THA 379]

05/09/2024

The Mustang Man – Giuliano Zuccato – Re-Release

05/07/2024

Stay Out of the Rabbit Hole [RR 951]

05/03/2024

How To: Identify, Accept, and Overcome Dyslexia in Your Workplace [THA 378]

05/02/2024

How To Offer The Best Customer Support Without A Quality Team: Spoiler Alert, You Can’t! [RR 950]

04/30/2024

Attract, Develop, and Retain Top Automotive Talent [CC 113]

04/29/2024

The Diagnostic Difference – Life of a Mobile Technician: Freedom and Flexibility [RR 949]

04/26/2024

So You Think You Want To Open Your Second Location? [THA 377]

04/25/2024

The Driving Force: Extraordinary Results with Ordinary People [RR 948]

04/23/2024

What We Can Learn From The Falco Family Business [RR 947]

04/19/2024

ASE Subject Matter Experts [THA 376]

04/18/2024

Road to NAPA Auto Care Gold Certified: From Technician to Owner of 6 Locations [RR 946]

04/16/2024

A Better Road to Success: Navigating Your SMS and Customer Rapport [RR 945]

04/12/2024

Industry SWOT: Strengths Weaknesses Opportunities Threats [THA 375]

04/11/2024

Are You Measuring Sales by the Minute? [RR 944]

04/09/2024

The Courage to Train: From Hawaii to Kansas City [RR 943]

04/05/2024

How to Huddle [THA 374]

04/04/2024

In 8 Years I’ve Been Through 68 Service Advisors [RR 942]

04/02/2024

Mentorship, Training and the Rise of Specialists [E941]

03/29/2024

Shop Owner Mastermind [THA 373]

03/28/2024

The Coach’s Toolkit: The Role of Coaches in Shaping Industry Leaders [RR 940]

03/26/2024

Business Growth and Personal Development: Education, Delegation and Elevation [RR 939]

03/22/2024

Are You Addicted to Social Media? [RR 938]

03/19/2024

Everything You Wanted to Know About Thermal Management Fluids But Were Afraid to Ask [RR 937]

03/15/2024

Daily Dose of Top Tier Training: Today’s Class [THA 371]

03/14/2024

Measuring Technician Performance with Scorecards and Analytics [RR 936]

03/12/2024

The Rise of the Mechanical and Technology Specialist [RR 935]

03/09/2024

From Shop Owner to Trainer [RR 934]

03/08/2024

Coaches Lab: Benefits and Succession [THA 370]

03/07/2024

Leadership in Times of Transformation [RR 933]

03/05/2024

Make Every Detail Count: What Message Are You Sending to Customers? [RR 932]

03/01/2024

Overcoming Struggle: You Must Pivot [THA 369]

02/29/2024

So You Think You Understand Coolants? [RR 931]

02/27/2024

Al Dente Excellence: The PASTA Method [RR 930]

02/23/2024

Preventing Water Pump Comebacks [RR 929]

02/20/2024

Engineering School Taught Me How To Think [RR 928]

02/16/2024

Numbers Don’t Lie, They Also Don’t Tell the Truth [THA 290]

08/25/2022

Flat Rate VS Salary Debate [THA 289]

08/18/2022

Writing Ads That Attract Rock Stars [THA 288]

08/11/2022

Maintenance Intervals: Industry Standards [THA 287]

08/03/2022

Why Do a Repair Order Audit? [THA 286]

07/28/2022

Identify Your Ideal Customer [THA 285]

07/21/2022

Are You Selling Customer Experience or Price? [THA 284]

07/14/2022

The Extreme Value of a ‘SWOT’ for your Business [THA 283]

07/07/2022

Incentive Pay Ideas for Technicians [THA 282]

06/30/2022

Is Your Bathroom Like the Ritz Carlton? [THA 281]

06/23/2022

ABC Technician: What Does It Mean? [THA 280]

06/16/2022

Technician Mentoring [THA 279]

06/09/2022

Prepare for the Future [THA 277]

05/26/2022

Build Your Labor Rate From The Ground Up [THA 276]

05/19/2022

Plan For Slow Times [THA 275]

05/12/2022

Details Matter [THA 274]

05/05/2022

20 Group Peer Review [THA 273]

04/28/2022

Ethics 101 [THA 272]

04/21/2022

Do You Need an Estimator? [THA 271]

04/14/2022

Are You Offering ‘Only’ Synthetic Oil Services? [THA 270]

04/07/2022

Paying Attention to Inflation [THA 269]

03/31/2022

Know Your Strengths [THA 268]

03/24/2022

Important Employee Benefits [THA 267]

03/17/2022

Next Best Improvement: Lean [THA 266]

03/10/2022

Coaches Lab: Turn Around a Struggling Shop [THA 265]

03/03/2022

It’s Time to Revamp Our Industry Training [THA 264]

02/24/2022

The Leap From Employment to Ownership [THA 263]

02/17/2022

Financial Help For Your Team [THA 262]

02/10/2022

EV Charging Station: What You Need to Know [THA 261]

02/03/2022

Workplace Motivation [THA 260]

01/27/2022

Father Daughter Teams [THA 259]

01/20/2022

Preventing Employee Apathy [THA 258]

01/13/2022

Why We Are Better Than The Car Dealerships [THA 257]

01/06/2022

Recovering From a Wrong Service Advisor Hire [THA 256]

12/30/2021

Culture Makes Great Customers, Keeps Great People, and Attracts Superstars [THA 255]

12/23/2021

Are You Getting Value From Your Training Dollars? [THA 254]

12/16/2021

Under 30: Our Future is Bright [THA 253]

12/09/2021

Maybe You Need a Boss [THA 252]

12/02/2021

Growing Sales For A New Location [THA 251]

11/25/2021

Do We Earn Enough Respect? Charlie Marcotte and Dustin Brown [THA 250]

11/18/2021

Coaching CEO’s to Their Next Level [THA 249]

11/11/2021

Scheduling Work Flow [THA 248]

11/04/2021

Hiring Dealership Technicians [THA 247]

10/28/2021

Anxiety Disorders at Work [THA 246]

10/21/2021

Service Advisor Role Play #6 [THA 245]

10/14/2021

Technician Productivity Redefined [AW 189]

12/23/2023

From Zero to Hero: How did Bret Turn His Struggling Family Business Around? [AW 188]

12/16/2023

From the Classroom to the Shop – The Future of Automotive Education [AW 187]

12/09/2023

Give Me 10 Update: Collaboration with Education [AW 186]

12/02/2023

Becoming a Shop Owner with Meg Richards [AW 185]

11/25/2023

Up Close and Personal with Brett Beachler [AW 184]

11/18/2023

Personal Development in Sales Training: Pushing Boundaries for Growth [AW 183]

11/11/2023

Gain Commitment From Your Team: Lead From the Front [AW 182]

11/04/2023

Making a Course Correction with Wesley Adams [AW 181]

10/28/2023

Succession in Real Life [AW 180]

10/21/2023

Defining Mentoring and Its Role in Implementing Change [AW 179]

10/14/2023

From Idea to Product: Dorman’s Process of Developing Products [AW 178]

10/07/2023

5 Steps to Max Your Potential and Maintain a Healthy Work Life Balance [AW 177]

09/30/2023

New Age Employees Require A New Way of Thinking [AW 176]

09/23/2023

Catching Up with the ‘Car Coach’ Lauren Fix [AW 175]

09/16/2023

Lunch and Learn Training: How It’s Done! [AW 174]

09/09/2023

Who is Your Customer Experience Officer (CXO)? [AW 173]

09/02/2023

Personal Struggles in the Workplace: Lessons from Joe Marconi [AW 172]

08/26/2023

Acquiring and Transforming a 72 Year Old Business [AW 171]

08/19/2023

Real Estate Strategies [AW 170]

08/12/2023

Rachel Spencer’s ‘Rachelisms’ for Auto Repair [AW 169]

08/05/2023

Remodel 1 Year Later: See the Transition, See the Difference [AW 168]

07/29/2023

Preparing for Fall 2023 Conferences [AW 167]

07/22/2023

The Noble Mechanic: Before and After Transformation and Rebranding [AW 166]

07/15/2023

Embracing Change: Navigating the Electrification Revolution [AW 165]

07/08/2023

New Build in 4 Months: A Look Inside [AW 164]

07/01/2023

Is Hiring a Business Coach Worth It? Dispelling the 5 Excuses Not to Hire One [AW 163]

06/24/2023

Why Much? How Much? Exploring Value Proposition in Auto Repair [AW 162]

06/17/2023

How Can Professionalism Improve the Automotive Industry? [AW 161]

06/10/2023

Personalized Customer Service and Marketing Strategies [AW 160]

06/03/2023

The Rise and Fall and the Rise Again of the Electric Vehicle [AW 159]

05/27/2023

The Importance of Self-Reflection and Self-Improvement in Business [AW 158]

05/20/2023

Navigating Family Dynamics in Business Ownership [AW 157]

05/13/2023

Revving Up Car Care: Inside Look at Rad Air Complete Car Care [AW 156]

05/06/2023

Toxic Cultures, Leaders and Team Members [AW 155]

04/29/2023

Consistency and Common Sense Trumps Trendiness [AW 154]

04/22/2023

Closed All 10 Locations for Company Summit [AW 153]

04/15/2023

Unlock the Power of Indeed Resume to Find Technicians Faster [AW 152]

04/08/2023

Where is Car Count Heading? Catching Up with Greg Bunch [AW 151]

04/01/2023

Newly Purchased ADAS Calibration Equipment [AW 150]

03/25/2023

Delivering Amazing Customer Experience is Taught, Not Assumed [AW 149]

03/18/2023

Internal Company App Gets the Word Out [AW 148]

03/11/2023

Survey Says: Stress Level, Why Reject a Technician Application, Health Insurance and More! [AW 147]

03/04/2023

4 Day Work Week and Our Own App [AW 146]

02/25/2023

An Update: Mobile Diag and Training [AW 145]

02/18/2023

Aftermarket Weekly – Episode 044

03/09/2021

Aftermarket Weekly Episode 043

03/02/2021

Aftermarket Weekly – Episode 042

02/23/2021

Aftermarket Weekly – Episode 041

02/16/2021

Aftermarket Weekly – Episode 040

02/09/2021

Aftermarket Weekly – Episode 039

02/02/2021

Aftermarket Weekly – Episode 038

01/26/2021

Aftermarket Weekly – Episode 037

01/19/2021

Aftermarket Weekly – Episode 036

01/12/2021

Aftermarket Weekly – Episode 035

01/05/2021

Aftermarket Weekly – Episode 034

12/29/2020

Aftermarket Weekly – Episode 033

12/22/2020

Aftermarket Weekly – Episode 032

12/15/2020

Aftermarket Weekly – Episode 031

12/08/2020

Aftermarket Weekly – Episode 30

12/01/2020

Aftermarket Weekly – Episode 29

11/24/2020

Aftermarket Weekly Episode 028

11/17/2020

Aftermarket Weekly LIVE – Episode 27

11/10/2020

Aftermarket Weekly Live – Episode 026

11/03/2020

Aftermarket Weekly LIVE – Episode 025

10/27/2020

Aftermarket Weekly Live – Episode 24

10/20/2020

Aftermarket Weekly LIVE – Episode 023

10/13/2020

Aftermarket Weekly LIVE – Episode 022

10/06/2020

Aftermarket Weekly LIVE – Episode 021

09/29/2020

Aftermarket Weekly LIVE Episode 020

09/23/2020

Aftermarket Weekly LIVE – Episode 019

09/15/2020

Aftermarket Weekly LIVE – Episode 018

09/08/2020

Aftermarket Weekly LIVE – Episode 017

09/01/2020

Aftermarket Weekly LIVE – Episode 016

08/25/2020

Aftermarket Weekly LIVE – Episode 015

08/18/2020

Aftermarket Weekly LIVE Episode 014

08/11/2020

Aftermarket Weekly LIVE Episode 013

08/04/2020

Aftermarket Weekly LIVE Episode 012

07/28/2020

Aftermarket Weekly LIVE Episode 11

07/21/2020

Aftermarket Weekly LIVE Episode 010

07/14/2020

Aftermarket Weekly LIVE Episode 009

07/07/2020

Aftermarket Weekly LIVE Episode 008

06/30/2020

Aftermarket Weekly LIVE Episode 007

06/23/2020

Aftermarket Weekly LIVE Episode 006

06/16/2020

Aftermarket Weekly Live Episode 5

06/09/2020

Aftermarket Weekly LIVE Episode 4

06/02/2020

Aftermarket Weekly LIVE Episode 3

05/26/2020

Aftermarket Weekly LIVE Episode 2

05/19/2020

Aftermarket Weekly LIVE Episode 1

05/12/2020

Stop Quoting Price Over the Phone – Maylan Newton [FTR 091]

03/30/2020

Financial struggles. Gain Control of your Finances [FTR 090]

03/26/2020

Cecil Bullard – Parts Pricing in the Age of Online Parts Sellers [FTR 089]

03/16/2020

Shops Putting Others Down. WHY? – Tom Palermo [FTR 088]

03/09/2020

Kevin Lekas – ASE Renewal APP – Certification Without Expiration [FTR 087]

03/02/2020

Kim Aurenheimer – Fall In Love With Your Business, Again [FTR 086]

02/24/2020

Bob Greenwood on Billed Hours Per RO [FTR 085]

02/17/2020

Ben Johnson – The Power of WHY [FTR 084]

02/10/2020

Jerry Holcom – Banking on Our Future – TTEF Scholarships [FTR 083]

02/03/2020

Steve Finzel – Too Many Fluids [FTR 082]

01/27/2020

Brian Sump – Never Let Your Foot Off The Pedal [FTR 081]

01/19/2020

Matt Fanslow – Helping Local Shops [FTR 080]

01/13/2020

Andy Bizub – Too Many Are Quick To Trash Each Other Based On Emotions And Not Facts [FTR 079]

01/06/2020

Carm Capriotto – 2020 – The Year You DO! [FTR 078]

12/30/2019

Matt Fanslow – Kobayashi Maru – Lessons From Star Trek [FTR 77]

12/23/2019

FTR 076: Josh McFarlin – Dream Big – You’ll be surprised Where a Career in the Automotive Will Take You

12/16/2019

FTR 075: Bill Hill – Yearly Bonus is All About a Commitment to Training

12/09/2019

FTR 074: Deb Van Batenburg – Fix The Things You Tolerate

12/02/2019

FTR 073: Bob Heipp – Stop Enabling the 80% Who Are Not Committed to Training

11/25/2019

FTR 072: Bill Haas – Are You Aware What the Dealerships are Doing to Compete with the Independent

11/18/2019

FTR 071: Mike Davidson – Wage and Hour Laws – Don’t Ignore This

11/11/2019

FTR 070 Tim Dwyer – Why You Need to be Involved in Skills USA or Canada

11/04/2019

FTR 069: Matt Fanslow on Diet and Exercise – Not Necessarily a High Priority for Aftermarket Pros

10/28/2019

FTR 068: Ron Ipach – Close Your Shop and Go Get a Job

10/21/2019

FTR 067: Rick White – Change Your Life and Your Business

10/14/2019

FTR 066: Carm Capriotto – Struggling Shops and The Rule of Holes

10/07/2019

FTR 065: Bill Haas – Never Let a Third Party Influence Your Profit Structure

09/30/2019

FTR 064: Mike Davidson – Where to Find Apprentices for Your Shop

09/23/2019

FTR 063: Matt Fanslow – What The Aftermarket Can Learn From Reality TV Business Shows

09/16/2019

FTR 062: Rena Rennebohm – Stop Hiring Me To Fix Your Business From the Front Counter

09/09/2019

FTR 061: Bill Haas – Let’s Not Make The Same Mistake We Made With R12 With Ownership Of Data? Let’s Re-think This.

09/02/2019

FTR 060: Jeff Rudnick – Are Cooperatives in Our Future

08/26/2019

FTR 059: Greg Buckley on LYFT

08/19/2019

FTR 058: Tomi Oliva – Would You Work For You?

08/12/2019

FTR 057: Carm Capriotto – Get Involved In This National Cancer Research Program – Brakes For Breasts

08/05/2019

FTR 056: Justin Barrett – Hard Talk on Areas of Improvement for Independents

07/29/2019

FTR 055: Matt Fanslow – We Should Take The Same Skill Set For Automotive Diagnostics And Apply It To KPI Management

07/22/2019

FTR 054: Roy Schnepper – ASA Behind the Scenes

07/15/2019

FTR 053: Judi Haglin – Do You Know The Exact Source of Your Marketing Efforts?

07/08/2019

FTR 052: Build Your Bench – Kyle Holt and Jay Goninen

07/01/2019

FTR 051: Jerry Holcom – Where is Your Personal Commitment & Professionalism

06/24/2019

FTR 050: What the Aftermarket Can Learn from Professional Wrestling – Matt Fanslow

06/17/2019

FTR 049: Tom Lambert – Discount Model Marketing

06/10/2019

FTR 048: Amy Mattinat – Our Technicians Are Car Doctors

06/03/2019

FTR 047: Jim Silverman – Stop Being Ordinary – Here is What it Takes to Become Extraordinary

05/27/2019