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Creating Consistent Routines that Drive Success [THA 331]

06/08/2023

Leadership Principles from Coach Rod Olson [RR 855]

06/06/2023

Personalized Customer Service and Marketing Strategies [AW 160]

06/03/2023

Leadership 2.0: Transitioning from Technician to Shop Owner [RR 854]

06/02/2023

Making Dispatch Work [THA 330]

06/01/2023

The Kids Table: The Next Generation in the Automotive Industry [RR 853]

05/30/2023

The Rise and Fall and the Rise Again of the Electric Vehicle [AW 159]

05/27/2023

Getting Over the Success Syndrome [RR 852]

05/26/2023

What Does It Take to Become an A-Tech in the Automotive Aftermarket Industry? [THA 329]

05/25/2023

Cheers to Success: Building a Thriving Business and a Craft Brewery [RR 851]

05/23/2023

The Importance of Self-Reflection and Self-Improvement in Business [AW 158]

05/20/2023

Giving Back to the Community: The Social Impact Initiatives of Adam and Son Auto Repair [RR 850]

05/19/2023

21 Tips: How to Gain an Edge Part 4 [THA 328]

05/18/2023

The Art and Science of Dispatching [RR 849]

05/16/2023

Navigating Family Dynamics in Business Ownership [AW 157]

05/13/2023

Turbo Tim’s Garage: From Core Values to Cats, How to Build a Unique Brand [RR 848]

05/12/2023

Retention: Keeping Top Employees [THA 327]

05/11/2023

Passing the Torch: A Father-Son Journey of Strengths and Learning [RR 847]

05/09/2023

Revving Up Car Care: Inside Look at Rad Air Complete Car Care [AW 156]

05/06/2023

The Power of Partnership: Liz and Keith Perkins on Marriage and Business [RR 846]

05/05/2023

Building Trust and Rapport: The Art of Being a Service Advisor [THA 326]

05/04/2023

From HVAC to Thermal System Management: Opportunities and Challenges [RR 845]

05/02/2023

Toxic Cultures, Leaders and Team Members [AW 155]

04/29/2023

Fueling Your Business: Tips for Increasing Profitability and Developing Processes [RR 844]

04/28/2023

How EOS (Entrepreneurial Operating System) Changed My Business [THA 325]

04/26/2023

Streamlining Workflow: Shop-Ware’s New TechApp for Technicians [RR 843]

04/25/2023

Consistency and Common Sense Trumps Trendiness [AW 154]

04/22/2023

Unlocking Technician Earning Potential [RR 842]

04/21/2023

Why Dressing Professionally Matters in the Shop and Beyond [THA 324]

04/20/2023

Protecting Gross Profit: The Emotional Intelligence Approach [RR 841]

04/18/2023

Closed All 10 Locations for Company Summit [AW 153]

04/15/2023

Crush Your Fears and Build a Sustainable Business [RR 840]

04/14/2023

Alignments Taking Longer: Are We Charging Enough? [THA 323]

04/13/2023

Mastering the Art of Dealing with Difficult Customers [RR 839]

04/11/2023

Unlock the Power of Indeed Resume to Find Technicians Faster [AW 152]

04/08/2023

Technology Horizon, Do You See It? [RR 838]

04/07/2023

How to Create a Leadership Culture [THA 322]

04/06/2023

From Luscious Garage to Earthling Automotive: A Rebranding Journey [RR 837]

04/04/2023

Where is Car Count Heading? Catching Up with Greg Bunch [AW 151]

04/01/2023

The Automotive Industry: Does the Public Really Know What We Do? [RR 836]

03/31/2023

Technician Round Table: Mobile Technicians [THA 321]

03/30/2023

Shop Owner is a Coach and Her Clients’ Biggest Cheerleader [RR 835]

03/28/2023

Newly Purchased ADAS Calibration Equipment [AW 150]

03/25/2023

The Ebb and Flow of Being a Wife and Business Partner [RR 834]

03/24/2023

Going Electric in California [THA 320]

03/23/2023

Creating Consistent Routines that Drive Success [THA 331]

06/08/2023

Making Dispatch Work [THA 330]

06/01/2023

What Does It Take to Become an A-Tech in the Automotive Aftermarket Industry? [THA 329]

05/25/2023

21 Tips: How to Gain an Edge Part 4 [THA 328]

05/18/2023

Retention: Keeping Top Employees [THA 327]

05/11/2023

Building Trust and Rapport: The Art of Being a Service Advisor [THA 326]

05/04/2023

How EOS (Entrepreneurial Operating System) Changed My Business [THA 325]

04/26/2023

Why Dressing Professionally Matters in the Shop and Beyond [THA 324]

04/20/2023

Alignments Taking Longer: Are We Charging Enough? [THA 323]

04/13/2023

How to Create a Leadership Culture [THA 322]

04/06/2023

Technician Round Table: Mobile Technicians [THA 321]

03/30/2023

Going Electric in California [THA 320]

03/23/2023

Managing Comebacks and Quality Control [THA 319]

03/16/2023

Future Shop: Sooner Than You Think [THA 318]

03/09/2023

Using My Dashboard to Find Trends [THA 317]

03/02/2023

Surviving a Health Scare [THA 316]

02/23/2023

Prepare Your Business for Sale [THA 315]

02/16/2023

Core Values: Know Them, Live Them [THA 314]

02/09/2023

Aftermarket Radio Network 2023 Forecast [THA 313]

02/02/2023

Service Advisor Overload: Part 2 [THA 312]

01/26/2023

Advice For New Shop Owners [THA 311]

01/19/2023

Forget the Past: Focus on the Future [THA 310]

01/12/2023

Strategies to Communicate Pay: The Good, Bad and Ugly [THA 309]

01/05/2023

What Does the Shop of the Future Look Like? [THA 308]

12/29/2022

Learn to Lead: Empower Your People [THA 307]

12/22/2022

Remote Ownership [THA 306]

12/15/2022

Seller Beware [THA 304]

12/01/2022

Alignments! Rates, Numbers and ROI [THA 303]

11/24/2022

We Are Paperless and Loving It! [THA 302]

11/17/2022

Service Advisor Pay Plans [THA 301]

11/10/2022

Dave Ramsey Financial Program [THA 300]

11/03/2022

Differentiate with Video [THA 299]

10/27/2022

Technician Tools and Jocko [THA 298]

10/20/2022

Onboarding New Team Members [THA 297]

10/13/2022

Climbing Out Of Despair [THA 296]

10/06/2022

Preserving Your Reputation [THA 295]

09/29/2022

Right to Repair Update and a Trip to Washington [THA 294]

09/22/2022

What Should We Call DVI’s? [THA 293]

09/15/2022

Why Speak to Fifth Graders? [THA 292]

09/08/2022

Customer Amenities [THA 291]

09/01/2022

Numbers Don’t Lie, They Also Don’t Tell the Truth [THA 290]

08/25/2022

Flat Rate VS Salary Debate [THA 289]

08/18/2022

Writing Ads That Attract Rock Stars [THA 288]

08/11/2022

Maintenance Intervals: Industry Standards [THA 287]

08/03/2022

Why Do a Repair Order Audit? [THA 286]

07/28/2022

Personalized Customer Service and Marketing Strategies [AW 160]

06/03/2023

The Rise and Fall and the Rise Again of the Electric Vehicle [AW 159]

05/27/2023

The Importance of Self-Reflection and Self-Improvement in Business [AW 158]

05/20/2023

Navigating Family Dynamics in Business Ownership [AW 157]

05/13/2023

Revving Up Car Care: Inside Look at Rad Air Complete Car Care [AW 156]

05/06/2023

Toxic Cultures, Leaders and Team Members [AW 155]

04/29/2023

Consistency and Common Sense Trumps Trendiness [AW 154]

04/22/2023

Closed All 10 Locations for Company Summit [AW 153]

04/15/2023

Unlock the Power of Indeed Resume to Find Technicians Faster [AW 152]

04/08/2023

Where is Car Count Heading? Catching Up with Greg Bunch [AW 151]

04/01/2023

Newly Purchased ADAS Calibration Equipment [AW 150]

03/25/2023

Delivering Amazing Customer Experience is Taught, Not Assumed [AW 149]

03/18/2023

Internal Company App Gets the Word Out [AW 148]

03/11/2023

Survey Says: Stress Level, Why Reject a Technician Application, Health Insurance and More! [AW 147]

03/04/2023

4 Day Work Week and Our Own App [AW 146]

02/25/2023

An Update: Mobile Diag and Training [AW 145]

02/18/2023

Which Scan Tool Should I Buy? Vision Hi-Tech & Expo 2023 [AW 144]

02/11/2023

Right to Repair Momentum – Rob Merwin [AW 143]

02/04/2023

Benefits of Toastmasters – Craig O’Neill [AW 142]

01/28/2023

Extended Car Warranties – Greg Buckley [AW 141]

01/21/2023

Used Car Market – Lauren Fix [AW 140]

01/14/2023

Creating Simple YouTube Videos Under 60 Seconds – Niko Sougias [AW 139]

01/07/2023

Student Career Fair [AW 138]

12/31/2022

The Best Part of a Student’s Day: Interning at Local Shop [AW 137]

12/24/2022

Second Location: “Lower Slower Delaware” [AW 136]

12/17/2022

Wife Encouraged Husband To Open His Own Shop [AW 135]

12/10/2022

The Front Counter: “Picking Up The Pennies” Aaron Woods [AW 134]

12/03/2022

“Goals Set, Goals Accomplished” Jon Kloosterman [AW 133]

11/26/2022

Fleets: Our Next Frontier- Lee and Kelli Weatherby [AW 132]

11/19/2022

The Internet Is Educating Your Customers…Shouldn’t You? – Keith Benline [AW 131]

11/12/2022

Demeny Pollitt Lists Her Labor Rates and Menu Prices On Website [AW 130]

11/05/2022

“I Did Not Know!” – In the Bays with Tracy Capriotto [AW 129]

10/29/2022

Inside Chapel Hill Tire: Empowering Employees and Branding [AW 128]

10/22/2022

We Built the Building, But the Building Built Us – Tara and Dan Topel [AW 127]

10/15/2022

Only 1st Class – Harry Whyte [AW 126]

10/08/2022

3 Shops In 1 – Travis Comfort [AW 125]

10/01/2022

Avocados and Automotive – Rena Rennebohm [AW 124]

09/24/2022

Customer Buys Legacy Shop, Grew 400% – Todd Cole [AW 123]

09/17/2022

Satellite Location: Diamond in the Rough – Jorge Gilligan [AW 122]

09/10/2022

Maximizing Space and Efficiency – Bob Noreiga [AW 121]

09/03/2022

Big Success in a Small Town – Jeff Grassman [AW 120]

08/27/2022

Second Location: Opportunity Knocked – Andy Bizub [AW119]

08/20/2022

Purchased, Renovated and Reopened in 6 Months – Seth Thorson [AW118]

08/13/2022

Be Proud of Your Culture [AW 117]

08/06/2022

Finding Success in an Auto Repair Complex [AW 116]

07/30/2022

Aftermarket Weekly – Episode 044

03/09/2021

Aftermarket Weekly Episode 043

03/02/2021

Aftermarket Weekly – Episode 042

02/23/2021

Aftermarket Weekly – Episode 041

02/16/2021

Aftermarket Weekly – Episode 040

02/09/2021

Aftermarket Weekly – Episode 039

02/02/2021

Aftermarket Weekly – Episode 038

01/26/2021

Aftermarket Weekly – Episode 037

01/19/2021

Aftermarket Weekly – Episode 036

01/12/2021

Aftermarket Weekly – Episode 035

01/05/2021

Aftermarket Weekly – Episode 034

12/29/2020

Aftermarket Weekly – Episode 033

12/22/2020

Aftermarket Weekly – Episode 032

12/15/2020

Aftermarket Weekly – Episode 031

12/08/2020

Aftermarket Weekly – Episode 30

12/01/2020

Aftermarket Weekly – Episode 29

11/24/2020

Aftermarket Weekly Episode 028

11/17/2020

Aftermarket Weekly LIVE – Episode 27

11/10/2020

Aftermarket Weekly Live – Episode 026

11/03/2020

Aftermarket Weekly LIVE – Episode 025

10/27/2020

Aftermarket Weekly Live – Episode 24

10/20/2020

Aftermarket Weekly LIVE – Episode 023

10/13/2020

Aftermarket Weekly LIVE – Episode 022

10/06/2020

Aftermarket Weekly LIVE – Episode 021

09/29/2020

Aftermarket Weekly LIVE Episode 020

09/23/2020

Aftermarket Weekly LIVE – Episode 019

09/15/2020

Aftermarket Weekly LIVE – Episode 018

09/08/2020

Aftermarket Weekly LIVE – Episode 017

09/01/2020

Aftermarket Weekly LIVE – Episode 016

08/25/2020

Aftermarket Weekly LIVE – Episode 015

08/18/2020

Aftermarket Weekly LIVE Episode 014

08/11/2020

Aftermarket Weekly LIVE Episode 013

08/04/2020

Aftermarket Weekly LIVE Episode 012

07/28/2020

Aftermarket Weekly LIVE Episode 11

07/21/2020

Aftermarket Weekly LIVE Episode 010

07/14/2020

Aftermarket Weekly LIVE Episode 009

07/07/2020

Aftermarket Weekly LIVE Episode 008

06/30/2020

Aftermarket Weekly LIVE Episode 007

06/23/2020

Aftermarket Weekly LIVE Episode 006

06/16/2020

Aftermarket Weekly Live Episode 5

06/09/2020

Aftermarket Weekly LIVE Episode 4

06/02/2020

Aftermarket Weekly LIVE Episode 3

05/26/2020

Aftermarket Weekly LIVE Episode 2

05/19/2020

Aftermarket Weekly LIVE Episode 1

05/12/2020

FTR 046: Alan Symmes: When Your Community Needs Help to Afford Safe and Reliable Transportation

05/20/2019

FTR 045: Brian Walker – Foundational Marketing Techniques – There Are No Silver Bullets

05/13/2019

FTR 044: Murray Voth – Your Opportunity is Huge; Find the River Where the Money Is

05/06/2019

FTR 043: Dave Hobbs – Find The Time and Make the Sacrifice to Attend Training. Trainers Do!

04/29/2019

FTR 042: Vinnie Lucido – Find a Balance to Your Ego

04/22/2019

FTR 041: Keith Williamson – Change or Be Changed and Commit to be a Forever Student

04/15/2019

FTR 040: Bob Greenwood – Our Suppliers Need to Better Understand the Service Professional

04/08/2019

FTR 039: Grant Swaim – The Gear Head Days Are Gone

04/01/2019

FTR 038: Jennifer Filzen – Create a Ripple Effect of Joy With and For Your Customers

03/25/2019

FTR 037: Scott Wheeler – Are You Really Listening to Your Customer?

03/18/2019

FTR 036: Dwayne Myers – Say NO to the Technician Shortage

03/11/2019

FTR 035: Aaron Shaffer – Sell Premium Products For All the Right Reasons

03/04/2019

FTR 034: Greg Bunch – Take Your Toolbox Home

02/25/2019

FTR 033: Kirk Richardson On Technician Pay Plans

02/18/2019

FTR 032: Pierre Respaut – Has Seen a Technical Revolution in His Lifetime

02/11/2019

FTR 031: Brett Bohlmann – Fixing Our Leadership Deficit

02/04/2019

FTR 030: Tom Ham Part 2: What Owners Want From Their Technicians

01/28/2019

FTR 029: Tom Ham Part 1: What Techs want from Shop Owners

01/21/2019

FTR 028: Ryan Clo – Taking Care of the Customer is More Than Taking Care of the Car

01/14/2019

FTR 027: Andy Bizub – Be The Dealer Alternative

01/07/2019

FTR 026: Derek Kaufman on Start-Stop Technology

12/31/2018

FTR 025: Bill Nalu on Abundance

12/24/2018

FTR 024: Rick White – Overcoming the Blame Game

12/17/2018

FTR 023: Greg Buckley – Are We Pigeonholing Ourselves Into Just One Area Of Repair?

12/10/2018

FTR 022: Scott Brown – Don’t Ignore ADAS. Know it. Learn it.

12/03/2018

FTR 021: Do You Need a Mentor? Who In Your Life Can You Mentor?

11/26/2018

FTR 020: The Automotive Aftermarket Must Decide To Charge for a Comprehensive Vehicle Inspection

11/19/2018

FTR 019: Kevin McClain Wants to Know Where Are You?

11/12/2018

FTR 018: Kyle Holt – Will We Let Other Industries Poach our Technicians?

11/05/2018

FTR 017: Bob Pulverenti – Unite Our Associations To Create Strength In Numbers

10/29/2018

FTR 016: Craig Van Batenburg offers Eight Critical Changes We Must Consider to Improve the Aftermarket

10/22/2018

FTR 015: Barry Barrett – Do You Have The Right Customer?

10/15/2018

FTR 014: Bill Nalu wonders – Are You Willing To Be A Messenger For Our Industry?

10/08/2018

FTR 013: Jeremy O’Neal on How to Train a Service Adviser

10/01/2018

FTR 012: Cecil Bullard on Undervalued Labor Rates

09/24/2018

FTR 011: Darrin Barney – Nurturing of Superstar Employees

09/17/2018

FTR 010: John Burkhauser – Change in your Business is Inevitable. Don’t Fight It.

09/10/2018

FTR 009: Jody DeVere – Biases In The Automotive Industry Toward Women

09/03/2018

FTR 008: Rick White – I’m Tired of You Giving Up!

08/27/2018

FTR 007: Matt Fanslow – Integrate the Malleable Young Apprentice Into Your Shop

08/20/2018

FTR 006: Scott ‘Gonzo’ Weaver – Listen To Your Body

08/13/2018

FTR 005: Jennifer Filzen – She Wants To See More Women in the Auto Care Industry

08/06/2018

FTR 004: Maylan Newton. Pay attention to your numbers.

07/30/2018

FTR 003: Chris Cloutier on Taking Ownership | Training | Technology

07/23/2018

FTR 002: Ron Ipach – Email is Destroying Your Business

07/19/2018