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2022 Napa Technician Of The Year: Meg Lewis [RR 769]

08/09/2022

Work Happy, Drive Happy [RR 768]

08/05/2022

Ron Capps: Two Time World Champion NHRA Driver Turned Team Owner [RR 767]

08/02/2022

How Partnerships Work [RR 766]

07/29/2022

What Do Technicians Really Want? – Jimmy Alauria and Jason Stretch [RR 765]

07/26/2022

My Computer Was Hacked: Now What? – Tom Sciortino [RR 764]

07/22/2022

Processes: The Pulse of Your Business – Randy O’Connor [RR 763]

07/19/2022

Update: Training/Future of Hybrids and Ev’s with Craig Van Batenburg [RR 762]

07/15/2022

The New ADAS L4 ASE Certification – Shepanek, Haugh, and Perkins [RR 761]

07/12/2022

How To Build Relationships with Students and Schools [RR 760]

07/08/2022

A Collective Think Tank – Marconi – Murphy – Morrill [RR 759]

07/05/2022

Do You Have a 40% Close Rate For Pre Scheduled Appointments? Brett Beachler [RR 758]

07/01/2022

4 Locations and Growing – Craig Popp [RR 757]

06/28/2022

Do You Have a Customer Avatar? – Daniel Griffith [RR 756]

06/24/2022

Is Your Mission Statement Your Passion Statement? – Bill Greeno [RR 755]

06/21/2022

Hairdresser Turned Shop Owner – Danielle Villa [RR 754]

06/17/2022

Survey Says [RR 753]

06/14/2022

From Investment Banker to Shop Owner [RR 752]

06/10/2022

Motorist Assurance Program (MAP) [RR 751]

06/07/2022

Surviving Two Store Openings During the Pandemic [RR 750]

06/03/2022

The Value of Exit Interviews [THA 278]

06/02/2022

The Many Roles Of The Shop Owner – Dr. Dave Weiman [RR 749]

05/31/2022

The Lowest Price Shop Is Not Your Competitor – Reggie Stewart [RR 748]

05/27/2022

Google Reviews – Jimmy Lea [RR 747]

05/24/2022

From the Bays to the Classroom – Brandon Steckler [RR 746]

05/20/2022

“You’re Not A Technician, You’re A Technical Expert” Aaron Becker [RR 745]

05/17/2022

The Hardest Lessons to Learn – Kevin Eckler [RR 744]

05/13/2022

“Vision, KC Is My Happy Place” [RR 743]

05/10/2022

Power Panel: Internal Communication [CC 107]

05/09/2022

Growing? Is Another Shop In Your Future? – Greg Bunch [RR 742]

05/06/2022

Wide Open Training Discussion with No Agenda [RR 741]

05/03/2022

Do Your Standards Align with Your Core Values [RR 740]

04/29/2022

Women In Auto Care 2022 Conference – Tracy Capriotto [RR 739]

04/26/2022

Pay Attention To Your Health – Jerry Holcom [RR 738]

04/22/2022

New Customer Orientation – Kevin Vaught [RR 737]

04/19/2022

Tom’s Trends – Shop Open & Close Hours [CC 106]

04/18/2022

Celebrating Educators [RR 736]

04/15/2022

Are You Ready to Open a Second Location? – Justin Barrett [RR 735]

04/12/2022

The New Frontier of Call Conversion Rates – Stan Sokes [RR 734]

04/08/2022

A Life Changing Vision 2022 Scholarship – Eric Dallas [RR 733]

04/05/2022

Training Think Tank [RR 732]

04/01/2022

There Can Be Change Without Progress, But No Progress without Change – Chris Cloutier [RR 731]

03/29/2022

6 Components to a Great Compensation Plan – Bob Cooper [RR 730]

03/25/2022

Are You Comfortable With Your Problems? Business Coaches Lab [RR 729]

03/22/2022

Restructuring New Staff – Vinnie Lucido [RR 728]

03/18/2022

Writing Ads That Attract Rock Stars [THA 288]

08/11/2022

Maintenance Intervals: Industry Standards [THA 287]

08/03/2022

Why Do a Repair Order Audit? [THA 286]

07/28/2022

Identify Your Ideal Customer [THA 285]

07/21/2022

Are You Selling Customer Experience or Price? [THA 284]

07/14/2022

The Extreme Value of a ‘SWOT’ for your Business [THA 283]

07/07/2022

Incentive Pay Ideas for Technicians [THA 282]

06/30/2022

Is Your Bathroom Like the Ritz Carlton? [THA 281]

06/23/2022

ABC Technician: What Does It Mean? [THA 280]

06/16/2022

Technician Mentoring [THA 279]

06/09/2022

Prepare for the Future [THA 277]

05/26/2022

Build Your Labor Rate From The Ground Up [THA 276]

05/19/2022

Plan For Slow Times [THA 275]

05/12/2022

Details Matter [THA 274]

05/05/2022

20 Group Peer Review [THA 273]

04/28/2022

Ethics 101 [THA 272]

04/21/2022

Do You Need an Estimator? [THA 271]

04/14/2022

Are You Offering ‘Only’ Synthetic Oil Services? [THA 270]

04/07/2022

Paying Attention to Inflation [THA 269]

03/31/2022

Know Your Strengths [THA 268]

03/24/2022

Important Employee Benefits [THA 267]

03/17/2022

Next Best Improvement: Lean [THA 266]

03/10/2022

Coaches Lab: Turn Around a Struggling Shop [THA 265]

03/03/2022

It’s Time to Revamp Our Industry Training [THA 264]

02/24/2022

The Leap From Employment to Ownership [THA 263]

02/17/2022

Financial Help For Your Team [THA 262]

02/10/2022

EV Charging Station: What You Need to Know [THA 261]

02/03/2022

Workplace Motivation [THA 260]

01/27/2022

Father Daughter Teams [THA 259]

01/20/2022

Preventing Employee Apathy [THA 258]

01/13/2022

Why We Are Better Than The Car Dealerships [THA 257]

01/06/2022

Recovering From a Wrong Service Advisor Hire [THA 256]

12/30/2021

Culture Makes Great Customers, Keeps Great People, and Attracts Superstars [THA 255]

12/23/2021

Are You Getting Value From Your Training Dollars? [THA 254]

12/16/2021

Under 30: Our Future is Bright [THA 253]

12/09/2021

Maybe You Need a Boss [THA 252]

12/02/2021

Growing Sales For A New Location [THA 251]

11/25/2021

Do We Earn Enough Respect? Charlie Marcotte and Dustin Brown [THA 250]

11/18/2021

Coaching CEO’s to Their Next Level [THA 249]

11/11/2021

Scheduling Work Flow [THA 248]

11/04/2021

Hiring Dealership Technicians [THA 247]

10/28/2021

Anxiety Disorders at Work [THA 246]

10/21/2021

Service Advisor Role Play #6 [THA 245]

10/14/2021

Addition by Subtraction: Letting Someone Go [THA 244]

10/07/2021

The Courage to Make Tough Decisions [THA 243]

09/30/2021

Purchased, Renovated and Reopened in 6 Months – Seth Thorson [AW118]

08/13/2022

Be Proud of Your Culture [AW 117]

08/06/2022

Finding Success in an Auto Repair Complex [AW 116]

07/30/2022

Helping the Community Deter Converter Theft [AW 115]

07/23/2022

Details Matter to Your Customers and Employees – Dale Warmuth [AW 114]

07/16/2022

Growing Pains with Jim Shukys [AW 113]

07/09/2022

You Need an Organizing Board – Discover Why with Jimmy Alauria [AW 112]

07/02/2022

Surviving the Loss of 3 Technicians in 3 Weeks – John Bridgwater [AW 111]

06/25/2022

Moving to a New Shop [AW 110]

06/18/2022

Two Locations, One Campus [AW 109]

06/11/2022

Process Driven: Stop Restarting Jobs [AW 108]

06/04/2022

Technician Time Management [AW 107]

05/28/2022

Being Focused Led to Dream Shop [AW 106]

05/21/2022

“Play Ball” Committed to Community [AW 105]

05/14/2022

Streamlining Processes with Brett Beachler [AW 104]

05/06/2022

Adapt and Overcome with David Friend [AW 103]

04/30/2022

Growing Through Mergers and Acquisitions – Amanda Drake [AW 102]

04/23/2022

Why Cleanliness Matters [AW 101]

04/16/2022

Are You Knocking on the Doors of your Local Schools? [AW 100]

04/09/2022

So You Want to Be a Shop Owner? Matt Wagg [AW 099]

04/02/2022

Ultimate Toyota Truck Specialty Shop – Duc Nguyen [AW 098]

03/26/2022

Peer Group Review of Your Business: Ready For One? [AW 097]

03/19/2022

Our Team Sold Jobs While Stuck at the Kansas City Airport [AW 096]

03/12/2022

Out with the Old, in with the New [AW 095]

03/05/2022

Ready, Set, Grow! with Phil Carpenter [AW 094]

02/26/2022

Independents Meet Monthly: Bonus- Meet Tom’s Intern [AW 093]

02/19/2022

Business Coach: Finding the Right One at the Right Time [AW 092]

02/12/2022

Don’t Let COVID Be an Excuse – Rachel Spencer [AW 091]

02/05/2022

Remodeled Legacy Texaco Station [AW 090]

01/29/2022

Lean Six Sigma and Shop Tour with Karim Morsli [AW 089]

01/22/2022

Satellite Location and Shop Tour with Tom Grady [AW 088]

01/15/2022

What Is Your Word Of The Year? [AW 087]

01/08/2022

Creating Powerful Moments [AW 086]

01/01/2022

Why We Remodeled [AW 085]

12/25/2021

29 Year Old Daughter Takes Ownership – Remodeled and Has Coach [AW 084]

12/18/2021

Big Business in a Small Town- Candice and Jesse Beuttenmuller [AW 083]

12/11/2021

“I Stopped Micromanaging” Becki McGinnis [AW 082]

12/04/2021

Embracing Students into our Skilled Trade & Used Car Update – Justin Fricke [AW 081]

11/27/2021

Life Happens, How Do You Handle It? – Maryann Croce [AW 080]

11/20/2021

Private Training Huge Benefit – Bill Hill and Leigh Anne Best [AW 079]

11/13/2021

Keith Perkins Mobile Diagnostician and Tour of his Vans [AW 078]

11/06/2021

Recruiting Great Talent with Ryan Clo and Virtual Tour of Dubwerx [AW 077]

10/30/2021

The Power of a Great Supply Partner Relationship [AW 076]

10/23/2021

Tina Erickson on Brand Equity and Tour of Her Shop [AW 075]

10/16/2021

Guest Host and Shop Tour with Fred Gestwicki, Jr [AW 074]

10/09/2021

Aftermarket Weekly – Episode 044

03/09/2021

Aftermarket Weekly Episode 043

03/02/2021

Aftermarket Weekly – Episode 042

02/23/2021

Aftermarket Weekly – Episode 041

02/16/2021

Aftermarket Weekly – Episode 040

02/09/2021

Aftermarket Weekly – Episode 039

02/02/2021

Aftermarket Weekly – Episode 038

01/26/2021

Aftermarket Weekly – Episode 037

01/19/2021

Aftermarket Weekly – Episode 036

01/12/2021

Aftermarket Weekly – Episode 035

01/05/2021

Aftermarket Weekly – Episode 034

12/29/2020

Aftermarket Weekly – Episode 033

12/22/2020

Aftermarket Weekly – Episode 032

12/15/2020

Aftermarket Weekly – Episode 031

12/08/2020

Aftermarket Weekly – Episode 30

12/01/2020

Aftermarket Weekly – Episode 29

11/24/2020

Aftermarket Weekly Episode 028

11/17/2020

Aftermarket Weekly LIVE – Episode 27

11/10/2020

Aftermarket Weekly Live – Episode 026

11/03/2020

Aftermarket Weekly LIVE – Episode 025

10/27/2020

Aftermarket Weekly Live – Episode 24

10/20/2020

Aftermarket Weekly LIVE – Episode 023

10/13/2020

Aftermarket Weekly LIVE – Episode 022

10/06/2020

Aftermarket Weekly LIVE – Episode 021

09/29/2020

Aftermarket Weekly LIVE Episode 020

09/23/2020

Aftermarket Weekly LIVE – Episode 019

09/15/2020

Aftermarket Weekly LIVE – Episode 018

09/08/2020

Aftermarket Weekly LIVE – Episode 017

09/01/2020

Aftermarket Weekly LIVE – Episode 016

08/25/2020

Aftermarket Weekly LIVE – Episode 015

08/18/2020

Aftermarket Weekly LIVE Episode 014

08/11/2020

Aftermarket Weekly LIVE Episode 013

08/04/2020

Aftermarket Weekly LIVE Episode 012

07/28/2020

Aftermarket Weekly LIVE Episode 11

07/21/2020

Aftermarket Weekly LIVE Episode 010

07/14/2020

Aftermarket Weekly LIVE Episode 009

07/07/2020

Aftermarket Weekly LIVE Episode 008

06/30/2020

Aftermarket Weekly LIVE Episode 007

06/23/2020

Aftermarket Weekly LIVE Episode 006

06/16/2020

Aftermarket Weekly Live Episode 5

06/09/2020

Aftermarket Weekly LIVE Episode 4

06/02/2020

Aftermarket Weekly LIVE Episode 3

05/26/2020

Aftermarket Weekly LIVE Episode 2

05/19/2020

Aftermarket Weekly LIVE Episode 1

05/12/2020