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Newly Purchased ADAS Calibration Equipment [AW 150]

03/25/2023

The Ebb and Flow of Being a Wife and Business Partner [RR 834]

03/24/2023

Going Electric in California [THA 320]

03/23/2023

Job of a Trainer Isn’t a Job, It’s a Lifestyle [RR 833]

03/21/2023

Delivering Amazing Customer Experience is Taught, Not Assumed [AW 149]

03/18/2023

First Ever General Service Technician Academy at Vision KC [RR 832]

03/17/2023

Managing Comebacks and Quality Control [THA 319]

03/16/2023

“Profitable Fleet Management for Small and Medium Businesses” Bill Deboer [RR 831]

03/14/2023

Internal Company App Gets the Word Out [AW 148]

03/11/2023

Technology, Network, Systems and Software: Understand the Why and How [RR 830]

03/10/2023

Future Shop: Sooner Than You Think [THA 318]

03/09/2023

Resilience in Your Commitment to Succeed [RR 829]

03/07/2023

Survey Says: Stress Level, Why Reject a Technician Application, Health Insurance and More! [AW 147]

03/04/2023

Why Elminating Waiting Appointments and Closing Saturday Changed My Business [RR 828]

03/03/2023

Using My Dashboard to Find Trends [THA 317]

03/02/2023

Stop Stopping Progress [RR 827]

02/28/2023

4 Day Work Week and Our Own App [AW 146]

02/25/2023

Forecasting Your Future [RR 826]

02/24/2023

Surviving a Health Scare [THA 316]

02/23/2023

A Crisis is Rarely a Motivator for Change: Why Wait? – Chip Eichelberger [RR 825]

02/21/2023

An Update: Mobile Diag and Training [AW 145]

02/18/2023

What is OSHA Looking For? Ignorance is Not an Excuse. [RR 824]

02/17/2023

Prepare Your Business for Sale [THA 315]

02/16/2023

Will You Give 10 Hours to an Auto Tech Student? [RR 823]

02/14/2023

Which Scan Tool Should I Buy? Vision Hi-Tech & Expo 2023 [AW 144]

02/11/2023

Don’t Base Your Success On Probability – Ken Zanders [RR 822]

02/10/2023

Core Values: Know Them, Live Them [THA 314]

02/09/2023

Building Better Team Members by Building Better People – Matt Lachowitzer [RR 821]

02/07/2023

Right to Repair Momentum – Rob Merwin [AW 143]

02/04/2023

How to Give Critical Feedback – Dr. David Weiman [RR 820]

02/03/2023

Aftermarket Radio Network 2023 Forecast [THA 313]

02/02/2023

Learning How To Grow: Ready for Shop #2 – Nichole Bennecoff [RR 819]

01/31/2023

Benefits of Toastmasters – Craig O’Neill [AW 142]

01/28/2023

Being Married to a Shop Owner: Spouse Perspective [RR 818]

01/27/2023

Service Advisor Overload: Part 2 [THA 312]

01/26/2023

Profit Does Not Equal Cash in the Bank – Hunt Demarest [RR 817]

01/24/2023

Extended Car Warranties – Greg Buckley [AW 141]

01/21/2023

Finding Technicians Part 2 – Chris Lawson [RR 816]

01/20/2023

Advice For New Shop Owners [THA 311]

01/19/2023

Ask Ortho – Eric Turkington and Kim Conti [RR 815]

01/17/2023

Used Car Market – Lauren Fix [AW 140]

01/14/2023

Uncovering the Unconscious Incompetent – Chris Chesney [RR 814]

01/13/2023

Forget the Past: Focus on the Future [THA 310]

01/12/2023

A Hospitality Mindset Delivers Exceptional Customer Service – Steve DiGioia [RR 813]

01/10/2023

Creating Simple YouTube Videos Under 60 Seconds – Niko Sougias [AW 139]

01/07/2023

Going Electric in California [THA 320]

03/23/2023

Managing Comebacks and Quality Control [THA 319]

03/16/2023

Future Shop: Sooner Than You Think [THA 318]

03/09/2023

Using My Dashboard to Find Trends [THA 317]

03/02/2023

Surviving a Health Scare [THA 316]

02/23/2023

Prepare Your Business for Sale [THA 315]

02/16/2023

Core Values: Know Them, Live Them [THA 314]

02/09/2023

Aftermarket Radio Network 2023 Forecast [THA 313]

02/02/2023

Service Advisor Overload: Part 2 [THA 312]

01/26/2023

Advice For New Shop Owners [THA 311]

01/19/2023

Forget the Past: Focus on the Future [THA 310]

01/12/2023

Strategies to Communicate Pay: The Good, Bad and Ugly [THA 309]

01/05/2023

What Does the Shop of the Future Look Like? [THA 308]

12/29/2022

Learn to Lead: Empower Your People [THA 307]

12/22/2022

Remote Ownership [THA 306]

12/15/2022

Seller Beware [THA 304]

12/01/2022

Alignments! Rates, Numbers and ROI [THA 303]

11/24/2022

We Are Paperless and Loving It! [THA 302]

11/17/2022

Service Advisor Pay Plans [THA 301]

11/10/2022

Dave Ramsey Financial Program [THA 300]

11/03/2022

Differentiate with Video [THA 299]

10/27/2022

Technician Tools and Jocko [THA 298]

10/20/2022

Onboarding New Team Members [THA 297]

10/13/2022

Climbing Out Of Despair [THA 296]

10/06/2022

Preserving Your Reputation [THA 295]

09/29/2022

Right to Repair Update and a Trip to Washington [THA 294]

09/22/2022

What Should We Call DVI’s? [THA 293]

09/15/2022

Why Speak to Fifth Graders? [THA 292]

09/08/2022

Customer Amenities [THA 291]

09/01/2022

Numbers Don’t Lie, They Also Don’t Tell the Truth [THA 290]

08/25/2022

Flat Rate VS Salary Debate [THA 289]

08/18/2022

Writing Ads That Attract Rock Stars [THA 288]

08/11/2022

Maintenance Intervals: Industry Standards [THA 287]

08/03/2022

Why Do a Repair Order Audit? [THA 286]

07/28/2022

Identify Your Ideal Customer [THA 285]

07/21/2022

Are You Selling Customer Experience or Price? [THA 284]

07/14/2022

The Extreme Value of a ‘SWOT’ for your Business [THA 283]

07/07/2022

Incentive Pay Ideas for Technicians [THA 282]

06/30/2022

Is Your Bathroom Like the Ritz Carlton? [THA 281]

06/23/2022

ABC Technician: What Does It Mean? [THA 280]

06/16/2022

Technician Mentoring [THA 279]

06/09/2022

Prepare for the Future [THA 277]

05/26/2022

Build Your Labor Rate From The Ground Up [THA 276]

05/19/2022

Plan For Slow Times [THA 275]

05/12/2022

Details Matter [THA 274]

05/05/2022

Newly Purchased ADAS Calibration Equipment [AW 150]

03/25/2023

Delivering Amazing Customer Experience is Taught, Not Assumed [AW 149]

03/18/2023

Internal Company App Gets the Word Out [AW 148]

03/11/2023

Survey Says: Stress Level, Why Reject a Technician Application, Health Insurance and More! [AW 147]

03/04/2023

4 Day Work Week and Our Own App [AW 146]

02/25/2023

An Update: Mobile Diag and Training [AW 145]

02/18/2023

Which Scan Tool Should I Buy? Vision Hi-Tech & Expo 2023 [AW 144]

02/11/2023

Right to Repair Momentum – Rob Merwin [AW 143]

02/04/2023

Benefits of Toastmasters – Craig O’Neill [AW 142]

01/28/2023

Extended Car Warranties – Greg Buckley [AW 141]

01/21/2023

Used Car Market – Lauren Fix [AW 140]

01/14/2023

Creating Simple YouTube Videos Under 60 Seconds – Niko Sougias [AW 139]

01/07/2023

Student Career Fair [AW 138]

12/31/2022

The Best Part of a Student’s Day: Interning at Local Shop [AW 137]

12/24/2022

Second Location: “Lower Slower Delaware” [AW 136]

12/17/2022

Wife Encouraged Husband To Open His Own Shop [AW 135]

12/10/2022

The Front Counter: “Picking Up The Pennies” Aaron Woods [AW 134]

12/03/2022

“Goals Set, Goals Accomplished” Jon Kloosterman [AW 133]

11/26/2022

Fleets: Our Next Frontier- Lee and Kelli Weatherby [AW 132]

11/19/2022

The Internet Is Educating Your Customers…Shouldn’t You? – Keith Benline [AW 131]

11/12/2022

Demeny Pollitt Lists Her Labor Rates and Menu Prices On Website [AW 130]

11/05/2022

“I Did Not Know!” – In the Bays with Tracy Capriotto [AW 129]

10/29/2022

Inside Chapel Hill Tire: Empowering Employees and Branding [AW 128]

10/22/2022

We Built the Building, But the Building Built Us – Tara and Dan Topel [AW 127]

10/15/2022

Only 1st Class – Harry Whyte [AW 126]

10/08/2022

3 Shops In 1 – Travis Comfort [AW 125]

10/01/2022

Avocados and Automotive – Rena Rennebohm [AW 124]

09/24/2022

Customer Buys Legacy Shop, Grew 400% – Todd Cole [AW 123]

09/17/2022

Satellite Location: Diamond in the Rough – Jorge Gilligan [AW 122]

09/10/2022

Maximizing Space and Efficiency – Bob Noreiga [AW 121]

09/03/2022

Big Success in a Small Town – Jeff Grassman [AW 120]

08/27/2022

Second Location: Opportunity Knocked – Andy Bizub [AW119]

08/20/2022

Purchased, Renovated and Reopened in 6 Months – Seth Thorson [AW118]

08/13/2022

Be Proud of Your Culture [AW 117]

08/06/2022

Finding Success in an Auto Repair Complex [AW 116]

07/30/2022

Helping the Community Deter Converter Theft [AW 115]

07/23/2022

Details Matter to Your Customers and Employees – Dale Warmuth [AW 114]

07/16/2022

Growing Pains with Jim Shukys [AW 113]

07/09/2022

You Need an Organizing Board – Discover Why with Jimmy Alauria [AW 112]

07/02/2022

Surviving the Loss of 3 Technicians in 3 Weeks – John Bridgwater [AW 111]

06/25/2022

Moving to a New Shop [AW 110]

06/18/2022

Two Locations, One Campus [AW 109]

06/11/2022

Process Driven: Stop Restarting Jobs [AW 108]

06/04/2022

Technician Time Management [AW 107]

05/28/2022

Being Focused Led to Dream Shop [AW 106]

05/21/2022

Aftermarket Weekly – Episode 044

03/09/2021

Aftermarket Weekly Episode 043

03/02/2021

Aftermarket Weekly – Episode 042

02/23/2021

Aftermarket Weekly – Episode 041

02/16/2021

Aftermarket Weekly – Episode 040

02/09/2021

Aftermarket Weekly – Episode 039

02/02/2021

Aftermarket Weekly – Episode 038

01/26/2021

Aftermarket Weekly – Episode 037

01/19/2021

Aftermarket Weekly – Episode 036

01/12/2021

Aftermarket Weekly – Episode 035

01/05/2021

Aftermarket Weekly – Episode 034

12/29/2020

Aftermarket Weekly – Episode 033

12/22/2020

Aftermarket Weekly – Episode 032

12/15/2020

Aftermarket Weekly – Episode 031

12/08/2020

Aftermarket Weekly – Episode 30

12/01/2020

Aftermarket Weekly – Episode 29

11/24/2020

Aftermarket Weekly Episode 028

11/17/2020

Aftermarket Weekly LIVE – Episode 27

11/10/2020

Aftermarket Weekly Live – Episode 026

11/03/2020

Aftermarket Weekly LIVE – Episode 025

10/27/2020

Aftermarket Weekly Live – Episode 24

10/20/2020

Aftermarket Weekly LIVE – Episode 023

10/13/2020

Aftermarket Weekly LIVE – Episode 022

10/06/2020

Aftermarket Weekly LIVE – Episode 021

09/29/2020

Aftermarket Weekly LIVE Episode 020

09/23/2020

Aftermarket Weekly LIVE – Episode 019

09/15/2020

Aftermarket Weekly LIVE – Episode 018

09/08/2020

Aftermarket Weekly LIVE – Episode 017

09/01/2020

Aftermarket Weekly LIVE – Episode 016

08/25/2020

Aftermarket Weekly LIVE – Episode 015

08/18/2020

Aftermarket Weekly LIVE Episode 014

08/11/2020

Aftermarket Weekly LIVE Episode 013

08/04/2020

Aftermarket Weekly LIVE Episode 012

07/28/2020

Aftermarket Weekly LIVE Episode 11

07/21/2020

Aftermarket Weekly LIVE Episode 010

07/14/2020

Aftermarket Weekly LIVE Episode 009

07/07/2020

Aftermarket Weekly LIVE Episode 008

06/30/2020

Aftermarket Weekly LIVE Episode 007

06/23/2020

Aftermarket Weekly LIVE Episode 006

06/16/2020

Aftermarket Weekly Live Episode 5

06/09/2020

Aftermarket Weekly LIVE Episode 4

06/02/2020

Aftermarket Weekly LIVE Episode 3

05/26/2020

Aftermarket Weekly LIVE Episode 2

05/19/2020

Aftermarket Weekly LIVE Episode 1

05/12/2020