Share this... The Voices, Ideas and Insights that are Shaping the Future of the Automotive Aftermarket - Reside Here Discover and Search the Complete Content Libary Search the Complete Library In Abeyance RR 410: Tom Ham – Running Your Business Remotely 03/01/2019 RR 409: AJ Nealey: Living the Dream. Turned His Vision Into His Reality. No, is Hard To Say for AJ! 02/26/2019 RR 408: Scott Shotton – Straight Talk on Entry Level Technicians, Tips on Becoming an Aftermarket Trainer and Post-Secondary Automotive Education 02/22/2019 RR 407: Dennis Montalbano: He Survived a Heart Attack and Stroke and so Did His Business! 02/19/2019 RR 406: Geek Talk 2.0 Part 3: The Independents Biggest Competitor 02/15/2019 RR 405: Barry Barrett – Book Review – Never Split The Difference by Chris Voss 02/12/2019 RR 404. Rodney Pierini. A Grant That Supports Automotive Education – First Of Its Kind 02/08/2019 RR 403: Lucas Underwood – Take Ownership and Learn from your Mistakes. Find Humility. 02/05/2019 RR 402: Generation Z – Understanding Our Newest Employees and Customers 02/01/2019 RR 401: Family Succession Part 1 – Our Future Female Shop Owners 01/29/2019 RR 400: 400th Episode Milestone. What does it mean to “Listen To Learn Just One Thing.” 01/25/2019 RR 399: Service Talk 1 – The Service Adviser | Center of the Hub – Customer – Technician – Owner 01/22/2019 RR 398: Shop Talk 9 – Hitting The Brick Wall – Business and Leadership Transformation 01/18/2019 RR 397: Acquisition Integration – A Look Inside a New Location Transition 01/15/2019 RR 396: Education – Inside the Automotive Business School of Canada 01/11/2019 RR 395: Shop Talk 8 – Second Shop Challenge | The Power of Blacktop | Industry Image 01/08/2019 RR 394: What Quality Employees Really Want – Results From a Technician Survey 01/04/2019 RR 393: ADAS is the Next Big Thing. Advice From an ADAS Calibration Shop. 01/01/2019 RR 392: Shop Talk 7 – The Leading Ladies 12/28/2018 RR 391: What Happens When a Technician Becomes a Customer for Automotive Repair. 12/25/2018 RR 390: DATA – How Understanding Search Habits Will Help Grow New Customers 12/21/2018 RR 389: The Art of Successful Mentoring 12/18/2018 RR 388: Re-Inventing You! A Personal Story Of Prolific Change. 12/14/2018 RR 387: In Praise of Our Trainers 12/11/2018 RR 386: Shop Talk 6 – Making it Work – Husband and Wife Partners 12/07/2018 RR 385: AAPEX 2018 – Driving the Aftermarket to be Ahead of the Curve 12/04/2018 RR 384: Women In Auto Care 2018 Honorees! 11/30/2018 RR 383: AAPEXedu 2018 The Road To Great Technicians – Roundtable 11/27/2018 RR 382: A Champion for Women in The Automotive Industry 11/23/2018 RR 381: SVI – Secure Vehicle Interface: The Future In Secured, Standardized, And Direct Access to Vehicle Networks 11/20/2018 RR 380: UNCOPYABLE. How To Create an Unfair Advantage Over Your Competition. 11/16/2018 RR 379: A Banker and a Master Tech Build a BMW Specialty Shop – Down Under 11/13/2018 RR 378: John Passante – You Can’t Handle The Truth – The Power of Performance Reviews 11/09/2018 RR 377: Gary Smith – The Knowledge Of Electricity Is The Basis Of Every Solution To A Diagnostics Problem 11/06/2018 RR 376: The Undeniable Rise of Digital Vehicle Inspection (DVI) 11/02/2018 RR 375: Trained By Techs – Creating a Training Commitment Inside All Shops 10/30/2018 RR 374: Shop Talk 6 – Change or Be Changed – Dean Bailey and Doug Rogers. 10/26/2018 RR 373: Shop Talk 5 – Retired and Still Helping the Industry 10/23/2018 RR 372: Edwin Hazzard – Training is the Responsibility of the Technician 10/19/2018 RR 371: Technician Round Table at ASTE – Griffin-Reynolds-Steele 10/16/2018 RR 370: Darren Garlock Treating Company Culture and Customer Retention Alike! 10/12/2018 RR 369: Patrick McHugh. Using a Scoreboard to Manage Shop Performance. 10/09/2018 RR 368: Shop Talk 4. Gaining New Customers Through Marketing Automation. 10/05/2018 RR 367: Mike Tatich. John Maxwell Leadership Certified. 10/02/2018 RR 366: Defend Our Marketplace – Keeping Up With Connected Cars 09/28/2018 « Previous 1 … 14 15 16 17 18 … 25 Next » Industry SWOT: Strengths Weaknesses Opportunities Threats [THA 375] 04/11/2024 How to Huddle [THA 374] 04/04/2024 Shop Owner Mastermind [THA 373] 03/28/2024 The Evolution of Automotive Technology Training [THA 372] 03/21/2024 Daily Dose of Top Tier Training: Today’s Class [THA 371] 03/14/2024 Coaches Lab: Benefits and Succession [THA 370] 03/07/2024 Overcoming Struggle: You Must Pivot [THA 369] 02/29/2024 Meet the 2024 Mobile A/C Pioneer Award Winners [THA 368] 02/22/2024 2024 Outlook with the Aftermarket Radio Network [THA 367] 02/15/2024 Service Advisor Role Play #7 [THA 366] 02/08/2024 Why CRM is Vital to Automotive Shop Success Part 2 [THA 365] 02/01/2024 Multiple Labor Rates [THA 364] 01/25/2024 Coaches Lab: When Will Shops Stop Doing Work That They Don’t Get Paid For? [THA 363] 01/18/2024 What is Leadership Coaching? [THA 362] 01/11/2024 Driving Change: Women’s Influence in the Automotive World [THA 361] 01/04/2024 Back to the Basics: Gear Doesn’t Buy Skill [AW 190] 12/30/2023 AAPEX’S Commitment to Student Mentorship [THA 360] 12/28/2023 Why CRM is Vital to Automotive Shop Success [THA 359] 12/21/2023 Ways to Unify Your Team [THA 358] 12/14/2023 Thriving Through Our Economic Challenges [THA 357] 12/07/2023 Keeping an Eye on Bay Productivity [THA 356] 11/30/2023 OK, I Raised My Labor Rate: Now What?! [THA 355] 11/23/2023 Deferred Work: A Sales Growth Tactic [THA 354] 11/16/2023 Hands-On EV and Hybrid Training: Earthling Automotive [THA 353] 11/09/2023 Network Security: Protecting Your Business [THA 352] 11/02/2023 Are You Stealing From Yourself? [THA 351] 10/26/2023 Why Join Our Automotive Virtual Toastmasters? [THA 350] 10/19/2023 Family Business: The Dads [THA 349] 10/12/2023 Life Calibration: From Burnout to Balance [THA 348] 10/05/2023 Hiring Gen Z Mechanics [THA 347] 09/28/2023 Build Your Labor Rate From the Ground Up: Part 2 [THA 346] 09/21/2023 Elevating Professionalism Through Language and Terminology [THA 345] 09/14/2023 S.O.B: Son of Boss [THA 344] 09/07/2023 Listening to Service Advisor Phone Calls [THA 343] 08/31/2023 Transforming Lives One Bike at a Time: The Impact of Philanthropy [THA 342] 08/24/2023 Redefining Business Bravery: Stories of Courage [THA 341] 08/17/2023 How Do You Define Professionalism? [THA 340] 08/10/2023 Are You Really Overbooked? [THA 339] 08/03/2023 Breaking the Mold: How a Staffing Agency Can Help You Build a Winning Team [THA 338] 07/27/2023 Marketing Power Panel: Grow Your Revenue by $1 Million [THA 337] 07/20/2023 Counterfeit Parts [THA 336] 07/13/2023 Advantages and Challenges of Artificial Intelligence in the Automotive Industry [THA 335] 07/06/2023 One Location $2.5M: How We Do It [THA 334] 06/29/2023 Keeping Up with Technology [THA 333] 06/22/2023 Using Slack as a Communication Tool [THA 332] 06/15/2023 1 2 3 … 5 Next » Make your Competitor Your Friend [THA 163] 03/19/2020 Are You Paying for Training? The Right Thing To Do [THA 162] 03/12/2020 Insurance Coverage Review – Part 1 [THA 161] 03/05/2020 Open Forum: Ask the Shop Owner – Part 2 [THA 160] 02/27/2020 Service Advisor Role Play #4 [THA 159] 02/20/2020 Shop Owner Open Forum [THA 158] 02/13/2020 Flat Rate vs Hourly-Bonus Hybrid Pay Plans [THA 157] 02/06/2020 Localizing National Training [THA 156] 01/30/2020 Are You Selling Tires? [THA 155] 01/23/2020 Cash is King and Important to Your Business [THA 154] 01/16/2020 1 2 3 … 17 Next » Technician Productivity Redefined [AW 189] 12/23/2023 From Zero to Hero: How did Bret Turn His Struggling Family Business Around? [AW 188] 12/16/2023 From the Classroom to the Shop – The Future of Automotive Education [AW 187] 12/09/2023 Give Me 10 Update: Collaboration with Education [AW 186] 12/02/2023 Becoming a Shop Owner with Meg Richards [AW 185] 11/25/2023 Up Close and Personal with Brett Beachler [AW 184] 11/18/2023 Personal Development in Sales Training: Pushing Boundaries for Growth [AW 183] 11/11/2023 Gain Commitment From Your Team: Lead From the Front [AW 182] 11/04/2023 Making a Course Correction with Wesley Adams [AW 181] 10/28/2023 Succession in Real Life [AW 180] 10/21/2023 Defining Mentoring and Its Role in Implementing Change [AW 179] 10/14/2023 From Idea to Product: Dorman’s Process of Developing Products [AW 178] 10/07/2023 5 Steps to Max Your Potential and Maintain a Healthy Work Life Balance [AW 177] 09/30/2023 New Age Employees Require A New Way of Thinking [AW 176] 09/23/2023 Catching Up with the ‘Car Coach’ Lauren Fix [AW 175] 09/16/2023 Lunch and Learn Training: How It’s Done! [AW 174] 09/09/2023 Who is Your Customer Experience Officer (CXO)? [AW 173] 09/02/2023 Personal Struggles in the Workplace: Lessons from Joe Marconi [AW 172] 08/26/2023 Acquiring and Transforming a 72 Year Old Business [AW 171] 08/19/2023 Real Estate Strategies [AW 170] 08/12/2023 Rachel Spencer’s ‘Rachelisms’ for Auto Repair [AW 169] 08/05/2023 Remodel 1 Year Later: See the Transition, See the Difference [AW 168] 07/29/2023 Preparing for Fall 2023 Conferences [AW 167] 07/22/2023 The Noble Mechanic: Before and After Transformation and Rebranding [AW 166] 07/15/2023 Embracing Change: Navigating the Electrification Revolution [AW 165] 07/08/2023 New Build in 4 Months: A Look Inside [AW 164] 07/01/2023 Is Hiring a Business Coach Worth It? Dispelling the 5 Excuses Not to Hire One [AW 163] 06/24/2023 Why Much? How Much? Exploring Value Proposition in Auto Repair [AW 162] 06/17/2023 How Can Professionalism Improve the Automotive Industry? [AW 161] 06/10/2023 Personalized Customer Service and Marketing Strategies [AW 160] 06/03/2023 The Rise and Fall and the Rise Again of the Electric Vehicle [AW 159] 05/27/2023 The Importance of Self-Reflection and Self-Improvement in Business [AW 158] 05/20/2023 Navigating Family Dynamics in Business Ownership [AW 157] 05/13/2023 Revving Up Car Care: Inside Look at Rad Air Complete Car Care [AW 156] 05/06/2023 Toxic Cultures, Leaders and Team Members [AW 155] 04/29/2023 Consistency and Common Sense Trumps Trendiness [AW 154] 04/22/2023 Closed All 10 Locations for Company Summit [AW 153] 04/15/2023 Unlock the Power of Indeed Resume to Find Technicians Faster [AW 152] 04/08/2023 Where is Car Count Heading? Catching Up with Greg Bunch [AW 151] 04/01/2023 Newly Purchased ADAS Calibration Equipment [AW 150] 03/25/2023 Delivering Amazing Customer Experience is Taught, Not Assumed [AW 149] 03/18/2023 Internal Company App Gets the Word Out [AW 148] 03/11/2023 Survey Says: Stress Level, Why Reject a Technician Application, Health Insurance and More! [AW 147] 03/04/2023 4 Day Work Week and Our Own App [AW 146] 02/25/2023 An Update: Mobile Diag and Training [AW 145] 02/18/2023 1 2 3 4 Next » Aftermarket Weekly – Episode 044 03/09/2021 Aftermarket Weekly Episode 043 03/02/2021 Aftermarket Weekly – Episode 042 02/23/2021 Aftermarket Weekly – Episode 041 02/16/2021 Aftermarket Weekly – Episode 040 02/09/2021 Aftermarket Weekly – Episode 039 02/02/2021 Aftermarket Weekly – Episode 038 01/26/2021 Aftermarket Weekly – Episode 037 01/19/2021 Aftermarket Weekly – Episode 036 01/12/2021 Aftermarket Weekly – Episode 035 01/05/2021 Aftermarket Weekly – Episode 034 12/29/2020 Aftermarket Weekly – Episode 033 12/22/2020 Aftermarket Weekly – Episode 032 12/15/2020 Aftermarket Weekly – Episode 031 12/08/2020 Aftermarket Weekly – Episode 30 12/01/2020 Aftermarket Weekly – Episode 29 11/24/2020 Aftermarket Weekly Episode 028 11/17/2020 Aftermarket Weekly LIVE – Episode 27 11/10/2020 Aftermarket Weekly Live – Episode 026 11/03/2020 Aftermarket Weekly LIVE – Episode 025 10/27/2020 Aftermarket Weekly Live – Episode 24 10/20/2020 Aftermarket Weekly LIVE – Episode 023 10/13/2020 Aftermarket Weekly LIVE – Episode 022 10/06/2020 Aftermarket Weekly LIVE – Episode 021 09/29/2020 Aftermarket Weekly LIVE Episode 020 09/23/2020 Aftermarket Weekly LIVE – Episode 019 09/15/2020 Aftermarket Weekly LIVE – Episode 018 09/08/2020 Aftermarket Weekly LIVE – Episode 017 09/01/2020 Aftermarket Weekly LIVE – Episode 016 08/25/2020 Aftermarket Weekly LIVE – Episode 015 08/18/2020 Aftermarket Weekly LIVE Episode 014 08/11/2020 Aftermarket Weekly LIVE Episode 013 08/04/2020 Aftermarket Weekly LIVE Episode 012 07/28/2020 Aftermarket Weekly LIVE Episode 11 07/21/2020 Aftermarket Weekly LIVE Episode 010 07/14/2020 Aftermarket Weekly LIVE Episode 009 07/07/2020 Aftermarket Weekly LIVE Episode 008 06/30/2020 Aftermarket Weekly LIVE Episode 007 06/23/2020 Aftermarket Weekly LIVE Episode 006 06/16/2020 Aftermarket Weekly Live Episode 5 06/09/2020 Aftermarket Weekly LIVE Episode 4 06/02/2020 Aftermarket Weekly LIVE Episode 3 05/26/2020 Aftermarket Weekly LIVE Episode 2 05/19/2020 Aftermarket Weekly LIVE Episode 1 05/12/2020 Stop Quoting Price Over the Phone – Maylan Newton [FTR 091] 03/30/2020 Financial struggles. Gain Control of your Finances [FTR 090] 03/26/2020 Cecil Bullard – Parts Pricing in the Age of Online Parts Sellers [FTR 089] 03/16/2020 Shops Putting Others Down. WHY? – Tom Palermo [FTR 088] 03/09/2020 Kevin Lekas – ASE Renewal APP – Certification Without Expiration [FTR 087] 03/02/2020 Kim Aurenheimer – Fall In Love With Your Business, Again [FTR 086] 02/24/2020 Bob Greenwood on Billed Hours Per RO [FTR 085] 02/17/2020 Ben Johnson – The Power of WHY [FTR 084] 02/10/2020 Jerry Holcom – Banking on Our Future – TTEF Scholarships [FTR 083] 02/03/2020 Steve Finzel – Too Many Fluids [FTR 082] 01/27/2020 Brian Sump – Never Let Your Foot Off The Pedal [FTR 081] 01/19/2020 Matt Fanslow – Helping Local Shops [FTR 080] 01/13/2020 Andy Bizub – Too Many Are Quick To Trash Each Other Based On Emotions And Not Facts [FTR 079] 01/06/2020 Carm Capriotto – 2020 – The Year You DO! [FTR 078] 12/30/2019 Matt Fanslow – Kobayashi Maru – Lessons From Star Trek [FTR 77] 12/23/2019 FTR 076: Josh McFarlin – Dream Big – You’ll be surprised Where a Career in the Automotive Will Take You 12/16/2019 FTR 075: Bill Hill – Yearly Bonus is All About a Commitment to Training 12/09/2019 FTR 074: Deb Van Batenburg – Fix The Things You Tolerate 12/02/2019 FTR 073: Bob Heipp – Stop Enabling the 80% Who Are Not Committed to Training 11/25/2019 FTR 072: Bill Haas – Are You Aware What the Dealerships are Doing to Compete with the Independent 11/18/2019 FTR 071: Mike Davidson – Wage and Hour Laws – Don’t Ignore This 11/11/2019 FTR 070 Tim Dwyer – Why You Need to be Involved in Skills USA or Canada 11/04/2019 FTR 069: Matt Fanslow on Diet and Exercise – Not Necessarily a High Priority for Aftermarket Pros 10/28/2019 FTR 068: Ron Ipach – Close Your Shop and Go Get a Job 10/21/2019 FTR 067: Rick White – Change Your Life and Your Business 10/14/2019 FTR 066: Carm Capriotto – Struggling Shops and The Rule of Holes 10/07/2019 FTR 065: Bill Haas – Never Let a Third Party Influence Your Profit Structure 09/30/2019 FTR 064: Mike Davidson – Where to Find Apprentices for Your Shop 09/23/2019 FTR 063: Matt Fanslow – What The Aftermarket Can Learn From Reality TV Business Shows 09/16/2019 FTR 062: Rena Rennebohm – Stop Hiring Me To Fix Your Business From the Front Counter 09/09/2019 FTR 061: Bill Haas – Let’s Not Make The Same Mistake We Made With R12 With Ownership Of Data? Let’s Re-think This. 09/02/2019 FTR 060: Jeff Rudnick – Are Cooperatives in Our Future 08/26/2019 FTR 059: Greg Buckley on LYFT 08/19/2019 FTR 058: Tomi Oliva – Would You Work For You? 08/12/2019 FTR 057: Carm Capriotto – Get Involved In This National Cancer Research Program – Brakes For Breasts 08/05/2019 FTR 056: Justin Barrett – Hard Talk on Areas of Improvement for Independents 07/29/2019 FTR 055: Matt Fanslow – We Should Take The Same Skill Set For Automotive Diagnostics And Apply It To KPI Management 07/22/2019 FTR 054: Roy Schnepper – ASA Behind the Scenes 07/15/2019 FTR 053: Judi Haglin – Do You Know The Exact Source of Your Marketing Efforts? 07/08/2019 FTR 052: Build Your Bench – Kyle Holt and Jay Goninen 07/01/2019 FTR 051: Jerry Holcom – Where is Your Personal Commitment & Professionalism 06/24/2019 FTR 050: What the Aftermarket Can Learn from Professional Wrestling – Matt Fanslow 06/17/2019 FTR 049: Tom Lambert – Discount Model Marketing 06/10/2019 FTR 048: Amy Mattinat – Our Technicians Are Car Doctors 06/03/2019 FTR 047: Jim Silverman – Stop Being Ordinary – Here is What it Takes to Become Extraordinary 05/27/2019 1 2 3 Next » Share this...
