The Aftermarket's Largest Library of Audio Content for Personal and Business Insights, Ideas and Inspiration

Your Learning Curve Never Sounded So Good

Shop Owners / Entrepreneurs

RR 459: Standards And Values Foster a United Purpose for Your Team

08-20-2019

THA 131: Preparing Your Shop For the Next Five and Ten Years

08-08-2019

RR 453: Dutch Silverstein puts an ADAS Scholarship Worth $4,000 On the Line!

07-30-2019

RR 452: Danielle and Brett Bohlmann – Creating Work/Life Harmony

07-26-2019

THA 129: Customer Financing Options

07-25-2019

RR 448: Larry Dragan – Life After Selling My Business – Lemon Law Expert Witness, Certified Mediator and Appraiser

07-12-2019

RR 446: Privacy, Data Ownership and Cyber-security Threatens the Automotive Aftermarket

07-05-2019

THA 126: Firing Customers – When is it Right or Wrong?

07-04-2019

THA 125: Client Loyalty Programs – Do They Work?

06-27-2019

RR 441: Geek Talk 2.0 Part 4 – Can Our Data Be Used As a Benefit to Others and Us?

06-18-2019

RR 438: My New Shop – From the Ground Up – Doug Callaghan

06-07-2019

RR 437: Recruiters Round Table with Kyle Holt & Jay Goninen

06-04-2019

THA 121: APPS That Improve Productivity and Make for a More Efficient You

05-30-2019

THA 120: How Can We Provide Our Technicians a $100K Yearly Pay Package?

05-23-2019

RR 429: Family Succession Part 2 – Parents on their Daughters Succession Plan

05-07-2019

RR 427: Vin Waterhouse – You Should Have the Highest Payroll in Town, Not the Lowest

04-30-2019

FTR 042: Vinnie Lucido – Find a Balance to Your Ego

04-22-2019

RR 424: New Aftermarket Measurement – Cost Per Billed Hour – Will Drive Your Profitability

04-19-2019

THA 115: Who Says You Need an Automotive Background to Run a Successful Shop

04-18-2019

RR 423: Shop Talk 10 – Sold My Business – What’s Next?

04-16-2019

FTR 041: Keith Williamson – Change or Be Changed and Commit to be a Forever Student

04-15-2019

RR 422: A Case for Shop Specialization

04-12-2019

THA 114: Taking Community Involvement to the Next Level – CarFest – Philanthropy on Steroids

04-11-2019

RR 421: Mike Michalowicz: Making Profitability a Habit – Inside his book ‘Profit First’

04-09-2019

Tag Cloud

AAPEX ADAS Adversity Advisory Councils AMi Credit Apprentice ASE ASE Educational Foundation Association-Industry Activity ATRA Author Autonomous Vehciles AYES Back Office Best Practices Book Review Brand Business Coach Business Culture Business Models Business Model Transformation Career CARS Change Compensation Competition Compliance Connected Car Consolidation Culture of Learning Customer Financing Customer Reviews Customer Service Dashboard Data Demographics Diagnostics Digital Disruptor Distributors DVI/Paperless E-Myth Story Education Electric Vehicles Emerging Technology Entrepreneurialism Expansion Expense Control Family Legacy Female Friendly Female Shop Owner Financial Fleet Future Technology Geek Talk Generations Goals Google Heavy Duty Hiring Human Resources Humorous Hybrid Incentive Compensation Industry Recognition Instructors Internships In The Media Jobs Key Performance Indicators Labor Rates Leadership Leadership 2.0 Lean Legacy Leadership Legacy Professional Legal Legends Manufacturer Marketing Married Mentor/Mentoring Mentoring Millennials Mobile Diagnostics/Repair NACAT NASTF NATEF New Building Newsletter Operations Partners Parts Parts Margins Parts Warranty People Development Performance Reviews Personal Development Personal Survival Philanthropy Processes Profits Quality Controls Recruiting Retention Reviews Saftey Scholarships Selling Selling Maintenance SEO-Internet Service Advisor Social Media Specialization Start-Up Succession Planning Suppliers Survival Systems TAAS Technicians Technician Shortage Technician Training Technology Tech Trends Telematics Thought Leaders Time Management Tools Training Training Events Transmissions Twenty Group Used Cars Vision Vision Training-Expo Vocational Schools Websites Work Environment www

Business Coaches / Advice / Leadership

RR 458: John Passante and Rob Tinson – Is Face To Face Communications Gone?

08-16-2019

RR 451: Dan Gilley – Attracting the Right Talent with the Right Stuff

07-23-2019

RR 449: Maryann Croce – What Advice Would You Give a New Business Owner? Will this advice benefit the established business person?

07-16-2019

RR 447: Jonnie Wright – Customer Service: What Are The Three Things You Want To Get Better At?

07-09-2019

RR 445: Chris Cotton – Certified Profit First Professional

07-02-2019

THA 124: So You Need an Accountability Coach?

06-20-2019

RR 430: Jennifer Filzen- What Dancing Taught Me About Running a Successful Business

05-10-2019

RR 427: Vin Waterhouse – You Should Have the Highest Payroll in Town, Not the Lowest

04-30-2019

THA 116: Business Coaches Lab – Improving Shop Efficiency

04-25-2019

RR 424: New Aftermarket Measurement – Cost Per Billed Hour – Will Drive Your Profitability

04-19-2019

RR 423: Shop Talk 10 – Sold My Business – What’s Next?

04-16-2019

RR 421: Mike Michalowicz: Making Profitability a Habit – Inside his book ‘Profit First’

04-09-2019

RR 420: Kim Walker – Building a StoryBrand

04-05-2019

RR 417: Rob Rowsell – Achieving Success on a Curved Road

03-26-2019

RR 405: Barry Barrett – Book Review – Never Split The Difference by Chris Voss

02-12-2019

RR 402: Generation Z – Understanding Our Newest Employees and Customers

02-01-2019

THA 104: Business Coaches Lab: The Art of Implementation – How to Get Things Done

01-30-2019

RR 387: In Praise of Our Trainers

12-11-2018

Technician Talk

RR 450: Michael Eilbracht – Becoming an Industry Trainer

07-19-2019

RR 444: Technician Round Table – Part 7 – Heipp – Landry – Fanslow: Professionalism and More

06-28-2019

THA 120: How Can We Provide Our Technicians a $100K Yearly Pay Package?

05-23-2019

RR 414: Elevating Our Industry’s Definition of Mechanic/Technician

03-15-2019

RR 408: Scott Shotton – Straight Talk on Entry Level Technicians, Tips on Becoming an Aftermarket Trainer and Post-Secondary Automotive Education

02-22-2019

RR 394: What Quality Employees Really Want – Results From a Technician Survey

01-04-2019

RR 377: Gary Smith – The Knowledge Of Electricity Is The Basis Of Every Solution To A Diagnostics Problem

11-06-2018

RR 375: Trained By Techs – Creating a Training Commitment Inside All Shops

10-30-2018

RR 372: Edwin Hazzard – Training is the Responsibility of the Technician

10-19-2018

RR 371: Technician Round Table at ASTE – Griffin-Reynolds-Steele

10-16-2018

RR 362: Technician Round Table – Part 6 – Heipp – Landry – Fanslow

09-14-2018

THA 083: What Separates the Outstanding Technicians

09-05-2018

RR 351: Paul Danner – Educator, Diagnostician and You-tuber ‘ScannerDanner’

08-07-2018

RR 346: Matt Fanslow of Riverside Automotive – Improving the level of professionalism within the aftermarket industry

07-20-2018

RR 344: Technician Roundtable – Brin Kline, Tanner Brandt, Pedro De La Torre

07-13-2018

RR 342: Brandon Steckler – Diagnostician, Trainer, Writer

07-06-2018

RR 338: Technician Round Table – Part 5 – Heipp – Landry – Fanslow

06-22-2018

RR 328: Trained By Techs – Martino, Kline, Culotta, Miller, Brandt

05-17-2018

Training / Future Technicians / Education

RR 377: Gary Smith – The Knowledge Of Electricity Is The Basis Of Every Solution To A Diagnostics Problem

11-06-2018

FTR 018: Kyle Holt – Will We Let Other Industries Poach our Technicians?

11-05-2018

RR 372: Edwin Hazzard – Training is the Responsibility of the Technician

10-19-2018

RR 371: Technician Round Table at ASTE – Griffin-Reynolds-Steele

10-16-2018

THA 087: Automotive Career’s Starts in High School and in the Home!

10-03-2018

RR 364: ASCCA Automotive Degree Program. First of Its Kind to Channel Students to Independents.

09-21-2018

RR 361: Scott and Michael Waddle. Owner and Prodigy. Father and Son.

09-11-2018

RR 358: John Gustafson – ATC: Synchronizing the Automotive Trades

08-31-2018

RR 353: Kyle Holt from S/P2 – Helping Entry-Level Technicians Enter and Stay in the Industry

08-14-2018

RR 351: Paul Danner – Educator, Diagnostician and You-tuber ‘ScannerDanner’

08-07-2018

RR 346: Matt Fanslow of Riverside Automotive – Improving the level of professionalism within the aftermarket industry

07-20-2018

RR 344: Technician Roundtable – Brin Kline, Tanner Brandt, Pedro De La Torre

07-13-2018

RR 342: Brandon Steckler – Diagnostician, Trainer, Writer

07-06-2018

THA 072: Technician Training Strategies & Rewards

06-20-2018

RR 335: Build Your Own Apprentice Program – Secretary Kelly Schulz & Dwayne Myers

06-12-2018

RR 334: Deb and Craig Van Batenburg from ACDC – Part 2

06-08-2018

RR 330: Dave Macholz – Academic Chair of Suffolk County College Automotive Technology

05-24-2018

RR 328: Trained By Techs – Martino, Kline, Culotta, Miller, Brandt

05-17-2018

Industry Thought Leaders

RR 458: John Passante and Rob Tinson – Is Face To Face Communications Gone?

08-16-2019

RR 457: Justin Allen – Working Too Hard? Feel Burned Out?

08-13-2019

RR 456: Jennifer Grady ESQ – Harassment Training Required by Law

08-09-2019

RR 454: Danny Durbin – Integrating the Third Generation

08-02-2019

RR 447: Jonnie Wright – Customer Service: What Are The Three Things You Want To Get Better At?

07-09-2019

RR 446: Privacy, Data Ownership and Cyber-security Threatens the Automotive Aftermarket

07-05-2019

RR 443: Jill Trotta – Survey Results – The Best and Worst Metro Cities for Car Repair

06-25-2019

RR 440: Ownership of Vehicle Telematic Data Must Flow to the Vehicle Owner. Bill Hanvey

06-14-2019

RR 433: The Importance of Third Party Credentials | Creating a Learning Culture in Your Business

05-21-2019

RR 431: Sara Fraser – The Power of Social Media for Automotive Professionals

05-14-2019

RR 430: Jennifer Filzen- What Dancing Taught Me About Running a Successful Business

05-10-2019

RR 425: Ray Fisher – Networking Just May Be Your Secret Weapon

04-23-2019

RR 424: New Aftermarket Measurement – Cost Per Billed Hour – Will Drive Your Profitability

04-19-2019

RR 423: Shop Talk 10 – Sold My Business – What’s Next?

04-16-2019

RR 421: Mike Michalowicz: Making Profitability a Habit – Inside his book ‘Profit First’

04-09-2019

RR 418: AIST – The Future of Automotive Education

03-29-2019

RR 417: Rob Rowsell – Achieving Success on a Curved Road

03-26-2019

RR 415: Mitch Schneider – Legacy Aftermarket Influencer

03-19-2019

Industry Women Series

Married Partners: Women Series

Technology Series / Web / Social / Diagnostics

RR 442: Joe Register – What are the Puts and Takes In Servicing Advanced Technologies

06-21-2019

RR 441: Geek Talk 2.0 Part 4 – Can Our Data Be Used As a Benefit to Others and Us?

06-18-2019

RR 436: Brad Beeston – Building a Reputation Online

05-31-2019

RR 434: Training Talk – Daytime vs. Night Time Training | ASE Certification | Instructors and Students

05-24-2019

RR 428: Tech Talk – ADAS | Support Vendors That Support Training | Fundamental Training

05-03-2019

RR 406: Geek Talk 2.0 Part 3: The Independents Biggest Competitor

02-15-2019

RR 393: ADAS is the Next Big Thing. Advice From an ADAS Calibration Shop.

01-01-2019

FTR 026: Derek Kaufman on Start-Stop Technology

12-31-2018

RR 390: DATA – How Understanding Search Habits Will Help Grow New Customers

12-21-2018

THA 095: Taking Good DVI Pictures

11-28-2018

RR 381: SVI – Secure Vehicle Interface: The Future In Secured, Standardized, And Direct Access to Vehicle Networks

11-20-2018

RR 354: Geek Talk 2.0 Part Two – Tech Talk From Aftermarket Professionals

08-17-2018

RR 349: Tracy Martin – Our Vehicles are Becoming Smartphones on Wheels

07-31-2018

RR 339: Geek Talk 2.0 Part One – Tech Talk From Aftermarket Professionals

06-26-2018

RR 337: Mandy Pennington from Net Driven – Influence Your Customer in Their Digital Hangouts

06-19-2018

THA 071: Underutilized Shop Management Systems (SMS)

06-13-2018

RR 309: The Shop of the Future – Are You Prepared? Vision 2018 Town Hall

03-12-2018

RR 305: Derek Kaufman – Joran Thompson

02-26-2018

Multi-Shop Owners

Support Services

Educators

RR 435: Young Careers In The Making – Automotive College Student Panel at CarFest 2019

05-28-2019

RR 434: Training Talk – Daytime vs. Night Time Training | ASE Certification | Instructors and Students

05-24-2019

RR 433: The Importance of Third Party Credentials | Creating a Learning Culture in Your Business

05-21-2019

THA 118 Recruiting Students to Discover a Career in Automotive

05-09-2019

RR 418: AIST – The Future of Automotive Education

03-29-2019

RR 408: Scott Shotton – Straight Talk on Entry Level Technicians, Tips on Becoming an Aftermarket Trainer and Post-Secondary Automotive Education

02-22-2019

RR 404. Rodney Pierini. A Grant That Supports Automotive Education – First Of Its Kind

02-08-2019

RR 400: 400th Episode Milestone. What does it mean to “Listen To Learn Just One Thing.”

01-25-2019

RR 396: Education – Inside the Automotive Business School of Canada

01-11-2019

RR 383: AAPEXedu 2018 The Road To Great Technicians – Roundtable

11-27-2018

THA 087: Automotive Career’s Starts in High School and in the Home!

10-03-2018

RR 364: ASCCA Automotive Degree Program. First of Its Kind to Channel Students to Independents.

09-21-2018

RR 358: John Gustafson – ATC: Synchronizing the Automotive Trades

08-31-2018

RR 351: Paul Danner – Educator, Diagnostician and You-tuber ‘ScannerDanner’

08-07-2018

RR 340: Seth Thorson Creates $25,000 Scholarship Endowment

06-29-2018

RR 335: Build Your Own Apprentice Program – Secretary Kelly Schulz & Dwayne Myers

06-12-2018

RR 330: Dave Macholz – Academic Chair of Suffolk County College Automotive Technology

05-24-2018

THA 068: Why Just In Time Learning is Bad For Your Business

05-22-2018

Town Hall Academy

FTR 059: Greg Buckley on LYFT

08-19-2019

FTR 058: Tomi Oliva – Would You Work For You?

08-12-2019

FTR 057: Carm Capriotto – Get Involved In This National Cancer Research Program – Brakes For Breasts

08-05-2019

FTR 056: Justin Barrett – Hard Talk on Areas of Improvement for Independents

07-29-2019

FTR 055: Matt Fanslow – We Should Take The Same Skill Set For Automotive Diagnostics And Apply It To KPI Management

07-22-2019

FTR 054: Roy Schnepper – ASA Behind the Scenes

07-15-2019

FTR 053: Judi Haglin – Do You Know The Exact Source of Your Marketing Efforts?

07-08-2019

FTR 052: Build Your Bench – Kyle Holt and Jay Goninen

07-01-2019

FTR 051: Jerry Holcom – Where is Your Personal Commitment & Professionalism

06-24-2019

FTR 050: What the Aftermarket Can Learn from Professional Wrestling – Matt Fanslow

06-17-2019

FTR 049: Tom Lambert – Discount Model Marketing

06-10-2019

FTR 048: Amy Mattinat – Our Technicians Are Car Doctors

06-03-2019

FTR 047: Jim Silverman – Stop Being Ordinary – Here is What it Takes to Become Extraordinary

05-27-2019

FTR 046: Alan Symmes: When Your Community Needs Help to Afford Safe and Reliable Transportation

05-20-2019

FTR 045: Brian Walker – Foundational Marketing Techniques – There Are No Silver Bullets

05-13-2019

FTR 044: Murray Voth – Your Opportunity is Huge; Find the River Where the Money Is

05-06-2019

FTR 043: Dave Hobbs – Find The Time and Make the Sacrifice to Attend Training. Trainers Do!

04-29-2019

FTR 042: Vinnie Lucido – Find a Balance to Your Ego

04-22-2019