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The Aftermarket's Largest Library of Audio Content for Personal and Business Insights, Ideas and Inspiration Your Learning Curve Never Sounded So Good Categories Academy Aftermarket Weekly All Podcasts AMi Credit ASA Members Automotive Student Must Listen Bonus Episode CarmCast Classic Must Listen Coaching – Advice – Leadership Series For The Record Podcast Industry Thought Leaders Series Industry Women Series Married Partners MSO: Multi Shop Owner Series Remarkable Results Radio Service Professional Series Service Talk Shop Talk Support Services Series Technician Talk Technology Series Training/Future Technicians Series Archives September 2023 August 2023 July 2023 June 2023 May 2023 April 2023 March 2023 February 2023 January 2023 December 2022 November 2022 October 2022 September 2022 August 2022 July 2022 June 2022 May 2022 April 2022 March 2022 February 2022 January 2022 December 2021 November 2021 October 2021 September 2021 August 2021 July 2021 June 2021 May 2021 April 2021 March 2021 February 2021 January 2021 December 2020 November 2020 October 2020 September 2020 August 2020 July 2020 June 2020 May 2020 April 2020 March 2020 February 2020 January 2020 December 2019 November 2019 October 2019 September 2019 August 2019 July 2019 June 2019 May 2019 April 2019 March 2019 February 2019 January 2019 December 2018 November 2018 October 2018 September 2018 August 2018 July 2018 June 2018 May 2018 April 2018 March 2018 February 2018 January 2018 December 2017 November 2017 October 2017 September 2017 August 2017 July 2017 June 2017 May 2017 April 2017 March 2017 February 2017 January 2017 December 2016 November 2016 October 2016 September 2016 August 2016 July 2016 June 2016 May 2016 April 2016 March 2016 February 2016 January 2016 December 2015 November 2015 October 2015 September 2015 August 2015 July 2015 June 2015 May 2015 April 2015 March 2015 Shop Owners / Entrepreneurs New Age Employees Require A New Way of Thinking [AW 176] 09-23-2023 The Unspoken Reality of Grief [RR 885] 09-19-2023 Catching Up with the ‘Car Coach’ Lauren Fix [AW 175] 09-16-2023 The Roadmap to Success: Work Smarter Not Harder [RR 884] 09-15-2023 Elevating Professionalism Through Language and Terminology [THA 345] 09-14-2023 Case Study: The Death of Your Client’s Car [RR 883] 09-12-2023 The Future of ICE, EVs, and eFuels [RR 881] 09-05-2023 Start Your Engines for ASTE 2023 [CC 112] 09-04-2023 Who is Your Customer Experience Officer (CXO)? [AW 173] 09-02-2023 The Art of Onboarding: A Deep Dive Into Employee Training and Development [RR 880] 09-01-2023 Listening to Service Advisor Phone Calls [THA 343] 08-31-2023 Today’s Class: Adaptive Learning Technology [RR 879] 08-29-2023 Personal Struggles in the Workplace: Lessons from Joe Marconi [AW 172] 08-26-2023 Developing Our Future: The Training Bay at Joe’s Garage at AAPEX [RR 878] 08-25-2023 Transforming Lives One Bike at a Time: The Impact of Philanthropy [THA 342] 08-24-2023 Navigating the Electrified Road: Understanding the Need for EV Certification [RR 877] 08-22-2023 Accelerate Your Career at ASCCA’s Training Conference [RR 876] 08-18-2023 Redefining Business Bravery: Stories of Courage [THA 341] 08-17-2023 My Technicians Won’t Go To Training: Why Not? [RR 875] 08-15-2023 How to Maintain Focus in a World Full of Distractions [RR 874] 08-11-2023 How Do You Define Professionalism? [THA 340] 08-10-2023 Revolutionizing ASE Certifications: Remote Testing with ProProctor [RR 873] 08-08-2023 Why is Mission Strategy Crucial in the Automotive Industry? [RR 872] 08-04-2023 From Mom and Pop to Multi Shop Owners [RR 671] 08-01-2023 1 2 3 … 35 Next » Back To Top Tag Cloud Key Word Search 20 Questions in 30 Minutes AAPEX ADAS Advancing the Aftermarket Adversity Advisory Councils AMi Credit Apprentice ASE ASE Educational Foundation Association-Industry Activity ATRA Author Autonomous Vehicle Average Repair Order - ARO AYES Back Office Best Practices Beyond the Shop Bonus Episode Book Review Branch Store - Multi Shop Operation (MSO) Brand Business Coach Business Culture Business Models Business Model Transformation Career CARS Change Compensation Competition Compliance Connected Car Consolidation Corporate Culture Covid-19 Culture of Learning Customer Experience Customer Financing Customer Reviews Customer Service Dashboard Data Decades Demographics Diagnostics Digital Disruptor Distributors DVI/Paperless E-Myth Story Education Electric Vehicles Emerging Technology Entrepreneurialism EOS - Entrepreneurial Operating System EQ Emotional Intelligence Equipment Expansion Expense Control Family Legacy Female Friendly Female Shop Owner Financial Fleet Future Technology Geek Talk General Manager / COO Generations Generation Z Goals Google Gross Margin Heavy Duty Hiring Human Resources Humorous Hybrid/Electric Vehicles Incentive Compensation Industry Recognition Instructors Insurance Internships In The Media Jobs Key Performance Indicators Labor Rates Leadership Leadership 2.0 Lean Legacy Leadership Legacy Professional Legal Legends Manufacturer Marketing Married Mentor/Mentoring Mentoring Millennials Mobile Diagnostics/Repair NACAT NASTF NATEF Networking New Building Newsletter Operations Partners Parts Parts Margins Parts Warranty People Development Performance Reviews Personal Development Personal Survival Personnel Development Philanthropy/Community Processes Productivity Profit Quality Controls Recruiting Retention Reviews Safety Scholarships Selling Selling Maintenance SEO-Internet Service Advisor Social Media Specialization Start-Up Succession Planning Suppliers Survey Data - Studies Survival Systems TAAS Technicians Technician Shortage Technician Training Technician Training. dvi/paperless Technology Tech Trends Telematics Thought Leaders Time Management Tools Training Training Events Transmissions Trends Twenty Group Used Cars Virtual Shop Tour Vision Vision Training-Expo Vocational Schools Wealth Websites Work Environment www Business Coaches / Advice / Leadership New Age Employees Require A New Way of Thinking [AW 176] 09-23-2023 Conference ROI: Extend Your Conference Investment 10X [RR 886] 09-22-2023 Build Your Labor Rate From the Ground Up: Part 2 [THA 346] 09-21-2023 The Unspoken Reality of Grief [RR 885] 09-19-2023 Catching Up with the ‘Car Coach’ Lauren Fix [AW 175] 09-16-2023 The Roadmap to Success: Work Smarter Not Harder [RR 884] 09-15-2023 Elevating Professionalism Through Language and Terminology [THA 345] 09-14-2023 Case Study: The Death of Your Client’s Car [RR 883] 09-12-2023 Lunch and Learn Training: How It’s Done! [AW 174] 09-09-2023 Lost Everything: Started from Scratch and Bought a Shop [RR 882] 09-08-2023 S.O.B: Son of Boss [THA 344] 09-07-2023 The Future of ICE, EVs, and eFuels [RR 881] 09-05-2023 Start Your Engines for ASTE 2023 [CC 112] 09-04-2023 Who is Your Customer Experience Officer (CXO)? [AW 173] 09-02-2023 The Art of Onboarding: A Deep Dive Into Employee Training and Development [RR 880] 09-01-2023 Listening to Service Advisor Phone Calls [THA 343] 08-31-2023 Today’s Class: Adaptive Learning Technology [RR 879] 08-29-2023 Personal Struggles in the Workplace: Lessons from Joe Marconi [AW 172] 08-26-2023 1 2 3 … 83 Next » Back To Top Technician Talk New Age Employees Require A New Way of Thinking [AW 176] 09-23-2023 Conference ROI: Extend Your Conference Investment 10X [RR 886] 09-22-2023 Build Your Labor Rate From the Ground Up: Part 2 [THA 346] 09-21-2023 The Unspoken Reality of Grief [RR 885] 09-19-2023 Catching Up with the ‘Car Coach’ Lauren Fix [AW 175] 09-16-2023 The Roadmap to Success: Work Smarter Not Harder [RR 884] 09-15-2023 Elevating Professionalism Through Language and Terminology [THA 345] 09-14-2023 Case Study: The Death of Your Client’s Car [RR 883] 09-12-2023 Lunch and Learn Training: How It’s Done! [AW 174] 09-09-2023 Lost Everything: Started from Scratch and Bought a Shop [RR 882] 09-08-2023 S.O.B: Son of Boss [THA 344] 09-07-2023 The Future of ICE, EVs, and eFuels [RR 881] 09-05-2023 Start Your Engines for ASTE 2023 [CC 112] 09-04-2023 Who is Your Customer Experience Officer (CXO)? [AW 173] 09-02-2023 The Art of Onboarding: A Deep Dive Into Employee Training and Development [RR 880] 09-01-2023 Listening to Service Advisor Phone Calls [THA 343] 08-31-2023 Today’s Class: Adaptive Learning Technology [RR 879] 08-29-2023 Personal Struggles in the Workplace: Lessons from Joe Marconi [AW 172] 08-26-2023 1 2 3 … 83 Next » Back To Top Training / Future Technicians / Education New Age Employees Require A New Way of Thinking [AW 176] 09-23-2023 Conference ROI: Extend Your Conference Investment 10X [RR 886] 09-22-2023 Build Your Labor Rate From the Ground Up: Part 2 [THA 346] 09-21-2023 The Unspoken Reality of Grief [RR 885] 09-19-2023 Catching Up with the ‘Car Coach’ Lauren Fix [AW 175] 09-16-2023 The Roadmap to Success: Work Smarter Not Harder [RR 884] 09-15-2023 Elevating Professionalism Through Language and Terminology [THA 345] 09-14-2023 Case Study: The Death of Your Client’s Car [RR 883] 09-12-2023 Lunch and Learn Training: How It’s Done! [AW 174] 09-09-2023 Lost Everything: Started from Scratch and Bought a Shop [RR 882] 09-08-2023 S.O.B: Son of Boss [THA 344] 09-07-2023 The Future of ICE, EVs, and eFuels [RR 881] 09-05-2023 Start Your Engines for ASTE 2023 [CC 112] 09-04-2023 Who is Your Customer Experience Officer (CXO)? [AW 173] 09-02-2023 The Art of Onboarding: A Deep Dive Into Employee Training and Development [RR 880] 09-01-2023 Listening to Service Advisor Phone Calls [THA 343] 08-31-2023 Today’s Class: Adaptive Learning Technology [RR 879] 08-29-2023 Personal Struggles in the Workplace: Lessons from Joe Marconi [AW 172] 08-26-2023 1 2 3 … 83 Next » Back To Top Industry Thought Leaders New Age Employees Require A New Way of Thinking [AW 176] 09-23-2023 Conference ROI: Extend Your Conference Investment 10X [RR 886] 09-22-2023 Build Your Labor Rate From the Ground Up: Part 2 [THA 346] 09-21-2023 The Unspoken Reality of Grief [RR 885] 09-19-2023 Catching Up with the ‘Car Coach’ Lauren Fix [AW 175] 09-16-2023 The Roadmap to Success: Work Smarter Not Harder [RR 884] 09-15-2023 Elevating Professionalism Through Language and Terminology [THA 345] 09-14-2023 Case Study: The Death of Your Client’s Car [RR 883] 09-12-2023 Lunch and Learn Training: How It’s Done! [AW 174] 09-09-2023 Lost Everything: Started from Scratch and Bought a Shop [RR 882] 09-08-2023 S.O.B: Son of Boss [THA 344] 09-07-2023 The Future of ICE, EVs, and eFuels [RR 881] 09-05-2023 Start Your Engines for ASTE 2023 [CC 112] 09-04-2023 Who is Your Customer Experience Officer (CXO)? [AW 173] 09-02-2023 The Art of Onboarding: A Deep Dive Into Employee Training and Development [RR 880] 09-01-2023 Listening to Service Advisor Phone Calls [THA 343] 08-31-2023 Today’s Class: Adaptive Learning Technology [RR 879] 08-29-2023 Personal Struggles in the Workplace: Lessons from Joe Marconi [AW 172] 08-26-2023 1 2 3 … 83 Next » Back To Top Industry Women Series New Age Employees Require A New Way of Thinking [AW 176] 09-23-2023 Conference ROI: Extend Your Conference Investment 10X [RR 886] 09-22-2023 Build Your Labor Rate From the Ground Up: Part 2 [THA 346] 09-21-2023 The Unspoken Reality of Grief [RR 885] 09-19-2023 Catching Up with the ‘Car Coach’ Lauren Fix [AW 175] 09-16-2023 The Roadmap to Success: Work Smarter Not Harder [RR 884] 09-15-2023 Elevating Professionalism Through Language and Terminology [THA 345] 09-14-2023 Case Study: The Death of Your Client’s Car [RR 883] 09-12-2023 Lunch and Learn Training: How It’s Done! [AW 174] 09-09-2023 Lost Everything: Started from Scratch and Bought a Shop [RR 882] 09-08-2023 S.O.B: Son of Boss [THA 344] 09-07-2023 The Future of ICE, EVs, and eFuels [RR 881] 09-05-2023 Start Your Engines for ASTE 2023 [CC 112] 09-04-2023 Who is Your Customer Experience Officer (CXO)? [AW 173] 09-02-2023 The Art of Onboarding: A Deep Dive Into Employee Training and Development [RR 880] 09-01-2023 Listening to Service Advisor Phone Calls [THA 343] 08-31-2023 Today’s Class: Adaptive Learning Technology [RR 879] 08-29-2023 Personal Struggles in the Workplace: Lessons from Joe Marconi [AW 172] 08-26-2023 1 2 3 … 83 Next » Back To Top Married Partners: Women Series New Age Employees Require A New Way of Thinking [AW 176] 09-23-2023 Conference ROI: Extend Your Conference Investment 10X [RR 886] 09-22-2023 Build Your Labor Rate From the Ground Up: Part 2 [THA 346] 09-21-2023 The Unspoken Reality of Grief [RR 885] 09-19-2023 Catching Up with the ‘Car Coach’ Lauren Fix [AW 175] 09-16-2023 The Roadmap to Success: Work Smarter Not Harder [RR 884] 09-15-2023 Elevating Professionalism Through Language and Terminology [THA 345] 09-14-2023 Case Study: The Death of Your Client’s Car [RR 883] 09-12-2023 Lunch and Learn Training: How It’s Done! [AW 174] 09-09-2023 Lost Everything: Started from Scratch and Bought a Shop [RR 882] 09-08-2023 S.O.B: Son of Boss [THA 344] 09-07-2023 The Future of ICE, EVs, and eFuels [RR 881] 09-05-2023 Start Your Engines for ASTE 2023 [CC 112] 09-04-2023 Who is Your Customer Experience Officer (CXO)? [AW 173] 09-02-2023 The Art of Onboarding: A Deep Dive Into Employee Training and Development [RR 880] 09-01-2023 Listening to Service Advisor Phone Calls [THA 343] 08-31-2023 Today’s Class: Adaptive Learning Technology [RR 879] 08-29-2023 Personal Struggles in the Workplace: Lessons from Joe Marconi [AW 172] 08-26-2023 1 2 3 … 83 Next » Back To Top Technology Series / Web / Social / Diagnostics New Age Employees Require A New Way of Thinking [AW 176] 09-23-2023 Conference ROI: Extend Your Conference Investment 10X [RR 886] 09-22-2023 Build Your Labor Rate From the Ground Up: Part 2 [THA 346] 09-21-2023 The Unspoken Reality of Grief [RR 885] 09-19-2023 Catching Up with the ‘Car Coach’ Lauren Fix [AW 175] 09-16-2023 The Roadmap to Success: Work Smarter Not Harder [RR 884] 09-15-2023 Elevating Professionalism Through Language and Terminology [THA 345] 09-14-2023 Case Study: The Death of Your Client’s Car [RR 883] 09-12-2023 Lunch and Learn Training: How It’s Done! [AW 174] 09-09-2023 Lost Everything: Started from Scratch and Bought a Shop [RR 882] 09-08-2023 S.O.B: Son of Boss [THA 344] 09-07-2023 The Future of ICE, EVs, and eFuels [RR 881] 09-05-2023 Start Your Engines for ASTE 2023 [CC 112] 09-04-2023 Who is Your Customer Experience Officer (CXO)? [AW 173] 09-02-2023 The Art of Onboarding: A Deep Dive Into Employee Training and Development [RR 880] 09-01-2023 Listening to Service Advisor Phone Calls [THA 343] 08-31-2023 Today’s Class: Adaptive Learning Technology [RR 879] 08-29-2023 Personal Struggles in the Workplace: Lessons from Joe Marconi [AW 172] 08-26-2023 1 2 3 … 83 Next » Back To Top Multi-Shop Owners New Age Employees Require A New Way of Thinking [AW 176] 09-23-2023 Conference ROI: Extend Your Conference Investment 10X [RR 886] 09-22-2023 Build Your Labor Rate From the Ground Up: Part 2 [THA 346] 09-21-2023 The Unspoken Reality of Grief [RR 885] 09-19-2023 Catching Up with the ‘Car Coach’ Lauren Fix [AW 175] 09-16-2023 The Roadmap to Success: Work Smarter Not Harder [RR 884] 09-15-2023 Elevating Professionalism Through Language and Terminology [THA 345] 09-14-2023 Case Study: The Death of Your Client’s Car [RR 883] 09-12-2023 Lunch and Learn Training: How It’s Done! [AW 174] 09-09-2023 Lost Everything: Started from Scratch and Bought a Shop [RR 882] 09-08-2023 S.O.B: Son of Boss [THA 344] 09-07-2023 The Future of ICE, EVs, and eFuels [RR 881] 09-05-2023 Start Your Engines for ASTE 2023 [CC 112] 09-04-2023 Who is Your Customer Experience Officer (CXO)? [AW 173] 09-02-2023 The Art of Onboarding: A Deep Dive Into Employee Training and Development [RR 880] 09-01-2023 Listening to Service Advisor Phone Calls [THA 343] 08-31-2023 Today’s Class: Adaptive Learning Technology [RR 879] 08-29-2023 Personal Struggles in the Workplace: Lessons from Joe Marconi [AW 172] 08-26-2023 1 2 3 … 83 Next » Back To Top Support Services Developing Our Future: The Training Bay at Joe’s Garage at AAPEX [RR 878] 08-25-2023 Transforming Lives One Bike at a Time: The Impact of Philanthropy [THA 342] 08-24-2023 Navigating the Electrified Road: Understanding the Need for EV Certification [RR 877] 08-22-2023 The First Breast Cancer Vaccine Trial Recipient: Jennifer Davis [CC 111] 08-21-2023 Acquiring and Transforming a 72 Year Old Business [AW 171] 08-19-2023 Accelerate Your Career at ASCCA’s Training Conference [RR 876] 08-18-2023 Redefining Business Bravery: Stories of Courage [THA 341] 08-17-2023 My Technicians Won’t Go To Training: Why Not? [RR 875] 08-15-2023 Real Estate Strategies [AW 170] 08-12-2023 How to Maintain Focus in a World Full of Distractions [RR 874] 08-11-2023 How Do You Define Professionalism? [THA 340] 08-10-2023 Revolutionizing ASE Certifications: Remote Testing with ProProctor [RR 873] 08-08-2023 Rachel Spencer’s ‘Rachelisms’ for Auto Repair [AW 169] 08-05-2023 Why is Mission Strategy Crucial in the Automotive Industry? [RR 872] 08-04-2023 Are You Really Overbooked? [THA 339] 08-03-2023 From Mom and Pop to Multi Shop Owners [RR 671] 08-01-2023 Remodel 1 Year Later: See the Transition, See the Difference [AW 168] 07-29-2023 Paradigm Shift: Predicting Customer Needs with Artificial Intelligence [RR 870] 07-28-2023 « Previous 1 2 3 4 … 83 Next » Back To Top Educators New Age Employees Require A New Way of Thinking [AW 176] 09-23-2023 Conference ROI: Extend Your Conference Investment 10X [RR 886] 09-22-2023 Build Your Labor Rate From the Ground Up: Part 2 [THA 346] 09-21-2023 The Unspoken Reality of Grief [RR 885] 09-19-2023 Catching Up with the ‘Car Coach’ Lauren Fix [AW 175] 09-16-2023 The Roadmap to Success: Work Smarter Not Harder [RR 884] 09-15-2023 Elevating Professionalism Through Language and Terminology [THA 345] 09-14-2023 Case Study: The Death of Your Client’s Car [RR 883] 09-12-2023 Lunch and Learn Training: How It’s Done! [AW 174] 09-09-2023 Lost Everything: Started from Scratch and Bought a Shop [RR 882] 09-08-2023 S.O.B: Son of Boss [THA 344] 09-07-2023 The Future of ICE, EVs, and eFuels [RR 881] 09-05-2023 Start Your Engines for ASTE 2023 [CC 112] 09-04-2023 Who is Your Customer Experience Officer (CXO)? [AW 173] 09-02-2023 The Art of Onboarding: A Deep Dive Into Employee Training and Development [RR 880] 09-01-2023 Listening to Service Advisor Phone Calls [THA 343] 08-31-2023 Today’s Class: Adaptive Learning Technology [RR 879] 08-29-2023 Personal Struggles in the Workplace: Lessons from Joe Marconi [AW 172] 08-26-2023 1 2 3 … 83 Next » Back To Top Town Hall Academy New Age Employees Require A New Way of Thinking [AW 176] 09-23-2023 Conference ROI: Extend Your Conference Investment 10X [RR 886] 09-22-2023 Build Your Labor Rate From the Ground Up: Part 2 [THA 346] 09-21-2023 The Unspoken Reality of Grief [RR 885] 09-19-2023 Catching Up with the ‘Car Coach’ Lauren Fix [AW 175] 09-16-2023 The Roadmap to Success: Work Smarter Not Harder [RR 884] 09-15-2023 Elevating Professionalism Through Language and Terminology [THA 345] 09-14-2023 Case Study: The Death of Your Client’s Car [RR 883] 09-12-2023 Lunch and Learn Training: How It’s Done! [AW 174] 09-09-2023 Lost Everything: Started from Scratch and Bought a Shop [RR 882] 09-08-2023 S.O.B: Son of Boss [THA 344] 09-07-2023 The Future of ICE, EVs, and eFuels [RR 881] 09-05-2023 Start Your Engines for ASTE 2023 [CC 112] 09-04-2023 Who is Your Customer Experience Officer (CXO)? [AW 173] 09-02-2023 The Art of Onboarding: A Deep Dive Into Employee Training and Development [RR 880] 09-01-2023 Listening to Service Advisor Phone Calls [THA 343] 08-31-2023 Today’s Class: Adaptive Learning Technology [RR 879] 08-29-2023 Personal Struggles in the Workplace: Lessons from Joe Marconi [AW 172] 08-26-2023 1 2 3 … 83 Next » Back To Top New Age Employees Require A New Way of Thinking [AW 176] 09-23-2023 Conference ROI: Extend Your Conference Investment 10X [RR 886] 09-22-2023 Build Your Labor Rate From the Ground Up: Part 2 [THA 346] 09-21-2023 The Unspoken Reality of Grief [RR 885] 09-19-2023 Catching Up with the ‘Car Coach’ Lauren Fix [AW 175] 09-16-2023 The Roadmap to Success: Work Smarter Not Harder [RR 884] 09-15-2023 Elevating Professionalism Through Language and Terminology [THA 345] 09-14-2023 Case Study: The Death of Your Client’s Car [RR 883] 09-12-2023 Lunch and Learn Training: How It’s Done! [AW 174] 09-09-2023 Lost Everything: Started from Scratch and Bought a Shop [RR 882] 09-08-2023 S.O.B: Son of Boss [THA 344] 09-07-2023 The Future of ICE, EVs, and eFuels [RR 881] 09-05-2023 Start Your Engines for ASTE 2023 [CC 112] 09-04-2023 Who is Your Customer Experience Officer (CXO)? [AW 173] 09-02-2023 The Art of Onboarding: A Deep Dive Into Employee Training and Development [RR 880] 09-01-2023 Listening to Service Advisor Phone Calls [THA 343] 08-31-2023 Today’s Class: Adaptive Learning Technology [RR 879] 08-29-2023 Personal Struggles in the Workplace: Lessons from Joe Marconi [AW 172] 08-26-2023 1 2 3 … 83 Next » Back To Top Share this...
