Past Episodes - Remarkable Results Radio

The Aftermarket's Largest Library of Audio Content for Personal and Business Insights, Ideas and Inspiration

Your Learning Curve Never Sounded So Good

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Town Hall Academy

Service Professional

Education v2

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For The Record

Books v1

Shop Owners / Entrepreneurs

RR 492: YouTube – Benefit or Burden Part 2

THA 149: Top Financial Challenges to Overcome – Shop Owner Perspective

RR 491: Warren Parr – Diagnostic & Intensive Labor Rates – Why and How I Did It

THA 148: Generating Repeat Business

RR 489: Louis Altazan – Total Quality Management Comes From Great Processes-Systems

THA 147: Overcoming Debt

THA 146: The Value of Twenty Groups

RR 485: Warren Parr – Learning and Innovating with the PicoScope Club

THA 145: The Extreme Value of Shop Tours Part 2

RR 480: Geek Talk 2.0 Part 5 The Future of Websites. Will They Evolve?

RR 478: ASTE Panel Discussion – Technician Pay – Retention – and Benefits

RR 467: Servando Orozco on Franchising

RR 466: Mike Davidson – Compliance to Wage and Hour Rules for Aftermarket Professionals

THA 136: Branch Growth Strategy

RR 465: Tom Ham – Your Only Competitor is Yourself

RR 464: YouTube – Benefit or Burden

THA 135: Implementing Profit First – Shop Owners Thrilled With Results

RR 463: Mitch Schneider – His First Speech 35 Years Ago, Still Relevant today!

THA 134: Market Changes and What I’m Doing About Them

RR 460: Erick Bock – How to Quit Your Job and Face your FEARS – Go Where Your Passion Resides!

RR 459: Standards And Values Foster a United Purpose for Your Team

THA 131: Preparing Your Shop For the Next Five and Ten Years

RR 453: Dutch Silverstein puts an ADAS Scholarship Worth $4,000 On the Line!

RR 452: Danielle and Brett Bohlmann – Creating Work/Life Harmony

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Business Coaches / Advice / Leadership

RR 486: Dan Taylor – Emotional Intelligence (EQ) Leads to High Performing Companies – Part 3

RR 484: Jim Silverman – Attracting, Leading, and Growing Our Young Talent

RR 479: Sara Fraser – Important Millennial Buying Habits and Tendencies

RR 478: ASTE Panel Discussion – Technician Pay – Retention – and Benefits

THA 142: Business Coaches Lab – Building an Enduring Business Culture – Part 2

RR 477: Danny Sanchez – It is Not Rocket Science to Run a Successful Shop

RR 476: Chris Cloutier and Scott Brown – Productivity Hacks

RR 474: Dan Taylor – Emotional Intelligence (EQ) Leads to High Performing Leaders – Part 2

RR 471: Vin Waterhouse on Intensive Labor Rates & Financial Benchmarks

RR 465: Tom Ham – Your Only Competitor is Yourself

RR 461: Dan Taylor – Emotional Intelligence (EQ) Leads to High Performance Shops – Part 1

RR 458: John Passante and Rob Tinson – Is Face To Face Communications Gone?

THA 132: Business Coaches Lab: Building an Enduring Business Culture

RR 451: Dan Gilley – Attracting the Right Talent with the Right Stuff

RR 449: Maryann Croce – What Advice Would You Give a New Business Owner? Will this advice benefit the established business person?

RR 447: Jonnie Wright – Customer Service: What Are The Three Things You Want To Get Better At?

RR 445: Chris Cotton – Certified Profit First Professional

THA 124: So You Need an Accountability Coach?

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Technician Talk

RR 492: YouTube – Benefit or Burden Part 2

RR 490: Technician Round Table – Part 8 – Loyalty

FTR 073: Bob Heipp – Stop Enabling the 80% Who Are Not Committed to Training

RR 464: YouTube – Benefit or Burden

RR 450: Michael Eilbracht – Becoming an Industry Trainer

RR 444: Technician Round Table – Part 7 – Heipp – Landry – Fanslow: Professionalism and More

THA 120: How Can We Provide Our Technicians a $100K Yearly Pay Package?

RR 414: Elevating Our Industry’s Definition of Mechanic/Technician

RR 408: Scott Shotton – Straight Talk on Entry Level Technicians, Tips on Becoming an Aftermarket Trainer and Post-Secondary Automotive Education

RR 394: What Quality Employees Really Want – Results From a Technician Survey

RR 377: Gary Smith – The Knowledge Of Electricity Is The Basis Of Every Solution To A Diagnostics Problem

RR 375: Trained By Techs – Creating a Training Commitment Inside All Shops

RR 372: Edwin Hazzard – Training is the Responsibility of the Technician

RR 371: Technician Round Table at ASTE – Griffin-Reynolds-Steele

RR 362: Technician Round Table – Part 6 – Heipp – Landry – Fanslow

THA 083: What Separates the Outstanding Technicians

RR 351: Paul Danner – Educator, Diagnostician and You-tuber ‘ScannerDanner’

RR 346: Matt Fanslow of Riverside Automotive – Improving the level of professionalism within the aftermarket industry

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Training / Future Technicians / Education

RR 482: Technician Shortage Solution – College Apprentice Program

FTR 070 Tim Dwyer – Why You Need to be Involved in Skills USA or Canada

RR 475: Dirk Fuchs and Jeff Bly – Will System Training Impact a Technicians Ability to Diagnose and Improve Shops Profits

RR 470: Automotive Students Speak Out on Their Future

THA 138: The Business Side of ADAS – Advanced Driver Assistance Systems

RR 455: Scott Shotton – Building Quality Trainers of Tomorrow

RR 453: Dutch Silverstein puts an ADAS Scholarship Worth $4,000 On the Line!

RR 435: Young Careers In The Making – Automotive College Student Panel at CarFest 2019

RR 434: Training Talk – Daytime vs. Night Time Training | ASE Certification | Instructors and Students

RR 428: Tech Talk – ADAS | Support Vendors That Support Training | Fundamental Training

RR 426: Supporting Technician Training with Technology and Partnerships – Paul Louwers – AVI On Demand

RR 422: A Case for Shop Specialization

RR 419: Bringing Technician Proficiency to the Next Level Through Mentoring Programs

FTR 039: Grant Swaim – The Gear Head Days Are Gone

RR 418: AIST – The Future of Automotive Education

THA 112: Aftermarket Training in the Age of Rapid Tech Changes. How To Navigate Your Training Needs.

RR 404. Rodney Pierini. A Grant That Supports Automotive Education – First Of Its Kind

RR 396: Education – Inside the Automotive Business School of Canada

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Industry Thought Leaders

FTR 075: Bill Hill – Yearly Bonus is All About a Commitment to Training

FTR 074: Deb Van Batenburg – Fix The Things You Tolerate

RR 488: Bill Hanvey and Paul McCarthy AAPEX 2019

RR 487: Joe Register – Will You Be at the Forefront of Technology?

RR 484: Jim Silverman – Attracting, Leading, and Growing Our Young Talent

THA 144: Drug Testing in the New Age of Legalized Cannabis

RR 477: Danny Sanchez – It is Not Rocket Science to Run a Successful Shop

RR 473: Derek Kaufman on Augmented Reality – Closer Than You Think

RR 472: Jeff Rudnick – Marketing Do or Die

RR 471: Vin Waterhouse on Intensive Labor Rates & Financial Benchmarks

RR 466: Mike Davidson – Compliance to Wage and Hour Rules for Aftermarket Professionals

RR 465: Tom Ham – Your Only Competitor is Yourself

RR 463: Mitch Schneider – His First Speech 35 Years Ago, Still Relevant today!

FTR 061: Bill Haas – Let’s Not Make The Same Mistake We Made With R12 With Ownership Of Data? Let’s Re-think This.

RR 462: Paul McCarthy – AASA President Has the Back of the Service Professional

RR 461: Dan Taylor – Emotional Intelligence (EQ) Leads to High Performance Shops – Part 1

RR 458: John Passante and Rob Tinson – Is Face To Face Communications Gone?

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Industry Women Series

FTR 074: Deb Van Batenburg – Fix The Things You Tolerate

RR 479: Sara Fraser – Important Millennial Buying Habits and Tendencies

RR 456: Jennifer Grady ESQ – Harassment Training Required by Law

RR 443: Jill Trotta – Survey Results – The Best and Worst Metro Cities for Car Repair

FTR 048: Amy Mattinat – Our Technicians Are Car Doctors

RR 433: The Importance of Third Party Credentials | Creating a Learning Culture in Your Business

RR 431: Sara Fraser – The Power of Social Media for Automotive Professionals

RR 430: Jennifer Filzen- What Dancing Taught Me About Running a Successful Business

RR 420: Kim Walker – Building a StoryBrand

THA 107: Discover How To Keep Your Women Customers For Life

RR 401: Family Succession Part 1 – Our Future Female Shop Owners

RR 392: Shop Talk 7 – The Leading Ladies

RR 384: Women In Auto Care 2018 Honorees!

RR 382: A Champion for Women in The Automotive Industry

THA 094: ASE – The Industry Credential and YOU!

FTR 009: Jody DeVere – Biases In The Automotive Industry Toward Women

RR 357: Shop Talk Volume 2- Women Shop Owners

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Married Partners: Women Series

RR 452: Danielle and Brett Bohlmann – Creating Work/Life Harmony

RR 386: Shop Talk 6 – Making it Work – Husband and Wife Partners

RR 302: Lisa and Kevin Eckler

RR 291: Bambi Crozier from Car Clinic and ASOG

RR 249: Brenda & Brent O’Neal from Repair One Automotive

RR 211: Judi and Dana Haglin from Haglin Automotive

RR 121: Nikki Ayers from Ayers Automotive

RR 113: Kim Auernheimer from CS Automotive

RR 023: Maryann Croce from Croce’s Transmissions

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Technology Series / Web / Social / Diagnostics

RR 487: Joe Register – Will You Be at the Forefront of Technology?

RR 485: Warren Parr – Learning and Innovating with the PicoScope Club

RR 480: Geek Talk 2.0 Part 5 The Future of Websites. Will They Evolve?

RR 473: Derek Kaufman on Augmented Reality – Closer Than You Think

THA 138: The Business Side of ADAS – Advanced Driver Assistance Systems

RR 469: ASA Technology and Telematics Forum 2019

RR 442: Joe Register – What are the Puts and Takes In Servicing Advanced Technologies

RR 441: Geek Talk 2.0 Part 4 – Can Our Data Be Used As a Benefit to Others and Us?

RR 436: Brad Beeston – Building a Reputation Online

RR 434: Training Talk – Daytime vs. Night Time Training | ASE Certification | Instructors and Students

RR 428: Tech Talk – ADAS | Support Vendors That Support Training | Fundamental Training

RR 406: Geek Talk 2.0 Part 3: The Independents Biggest Competitor

RR 393: ADAS is the Next Big Thing. Advice From an ADAS Calibration Shop.

FTR 026: Derek Kaufman on Start-Stop Technology

RR 390: DATA – How Understanding Search Habits Will Help Grow New Customers

THA 095: Taking Good DVI Pictures

RR 381: SVI – Secure Vehicle Interface: The Future In Secured, Standardized, And Direct Access to Vehicle Networks

RR 354: Geek Talk 2.0 Part Two – Tech Talk From Aftermarket Professionals

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Multi-Shop Owners

THA 136: Branch Growth Strategy

RR 459: Standards And Values Foster a United Purpose for Your Team

THA 115: Who Says You Need an Automotive Background to Run a Successful Shop

RR 417: Rob Rowsell – Achieving Success on a Curved Road

THA 082: Acquisition Strategies

RR 267: Brian Bates from Eagle Automotive

RR 244: Brian Sump from Avalon Motorsports

RR 238: Greg Bunch from Aspen Auto Clinic

RR 153: Doug Callaghan from Vic’s Service Centre

RR 143: Kevin Donohoe from Pacific Motor Service

RR 121: Nikki Ayers from Ayers Automotive

RR 115: Doug Grills from AutoStream Car Care Center

RR 101: Ron Inchausti from Coast Motor Werk

RR 092: Ryan Clo from Dubwerx in Cincinnati, OH

RR 056: Multi-Shop Ownership: Opportunities & Challenges

Jeff Matt

RR 048: Jeff Matt from Victory Auto Service

RR 031: Todd Holiday from Winchester Tire

RR 029: Andy Massoll from Curt’s Service

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Support Services

RR 264: Steve Ciabattoni – Credit Card Compliance

RR 263: Jason Servidio – VP Transformers Institute

RR 246: Scott Brown from iATN

RR 240: Marion Miller from Complete Marketing Resources

RR 232: Dennis McCarron – On Sales

RR 178: The Digital Sales Process with Jeremy O’Neal and Chris Cloutier

RR 170: Jude Larson, JML Real Solutions

RR 156: Kathleen Long from Repair Pal

RR 132: Auto Care – Industry Job Board

RR 120: Suzanne Hawley from Family Service Day

RR 053: Danny Sanchez from Autoshop Solutions

Kim Walker

RR 045: Kim Walker from 5 Stones Media

RR 028: Leigh Anne Best from Brakes For Breasts

RR 024: Jill Trotta from Repair Pal

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Educators

FTR 070 Tim Dwyer – Why You Need to be Involved in Skills USA or Canada

RR 470: Automotive Students Speak Out on Their Future

RR 435: Young Careers In The Making – Automotive College Student Panel at CarFest 2019

RR 434: Training Talk – Daytime vs. Night Time Training | ASE Certification | Instructors and Students

RR 433: The Importance of Third Party Credentials | Creating a Learning Culture in Your Business

THA 118 Recruiting Students to Discover a Career in Automotive

RR 418: AIST – The Future of Automotive Education

RR 408: Scott Shotton – Straight Talk on Entry Level Technicians, Tips on Becoming an Aftermarket Trainer and Post-Secondary Automotive Education

RR 404. Rodney Pierini. A Grant That Supports Automotive Education – First Of Its Kind

RR 400: 400th Episode Milestone. What does it mean to “Listen To Learn Just One Thing.”

RR 396: Education – Inside the Automotive Business School of Canada

RR 383: AAPEXedu 2018 The Road To Great Technicians – Roundtable

THA 087: Automotive Career’s Starts in High School and in the Home!

RR 364: ASCCA Automotive Degree Program. First of Its Kind to Channel Students to Independents.

RR 358: John Gustafson – ATC: Synchronizing the Automotive Trades

RR 351: Paul Danner – Educator, Diagnostician and You-tuber ‘ScannerDanner’

RR 340: Seth Thorson Creates $25,000 Scholarship Endowment

RR 335: Build Your Own Apprentice Program – Secretary Kelly Schulz & Dwayne Myers

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Town Hall Academy

THA 149: Top Financial Challenges to Overcome – Shop Owner Perspective

THA 148: Generating Repeat Business

THA 147: Overcoming Debt

THA 146: The Value of Twenty Groups

THA 145: The Extreme Value of Shop Tours Part 2

THA 144: Drug Testing in the New Age of Legalized Cannabis

THA 143: myASE Renewal APP – There’s an APP for That!

THA 142: Business Coaches Lab – Building an Enduring Business Culture – Part 2

THA 141: Selling Your Business – Valuation Strategies

THA 140: Interview Tactics for a Cultural Fit

THA 139: Trending – Close the Shop and Take My Entire Team to Training

THA 138: The Business Side of ADAS – Advanced Driver Assistance Systems

THA 137: The Language of Welcome

THA 136: Branch Growth Strategy

THA 135: Implementing Profit First – Shop Owners Thrilled With Results

THA 134: Market Changes and What I’m Doing About Them

THA 133: Why Soft or Life Skills Training Matters for Business Success

THA 132: Business Coaches Lab: Building an Enduring Business Culture

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FTR 075: Bill Hill – Yearly Bonus is All About a Commitment to Training

FTR 074: Deb Van Batenburg – Fix The Things You Tolerate

FTR 073: Bob Heipp – Stop Enabling the 80% Who Are Not Committed to Training

FTR 072: Bill Haas – Are You Aware What the Dealerships are Doing to Compete with the Independent

FTR 071: Mike Davidson – Wage and Hour Laws – Don’t Ignore This

FTR 070 Tim Dwyer – Why You Need to be Involved in Skills USA or Canada

FTR 069: Matt Fanslow on Diet and Exercise – Not Necessarily a High Priority for Aftermarket Pros

FTR 068: Ron Ipach – Close Your Shop and Go Get a Job

FTR 067: Rick White – Change Your Life and Your Business

FTR 066: Carm Capriotto – Struggling Shops and The Rule of Holes

FTR 065: Bill Haas – Never Let a Third Party Influence Your Profit Structure

FTR 064: Mike Davidson – Where to Find Apprentices for Your Shop

FTR 063: Matt Fanslow – What The Aftermarket Can Learn From Reality TV Business Shows

FTR 062: Rena Rennebohm – Stop Hiring Me To Fix Your Business From the Front Counter

FTR 061: Bill Haas – Let’s Not Make The Same Mistake We Made With R12 With Ownership Of Data? Let’s Re-think This.

FTR 060: Jeff Rudnick – Are Cooperatives in Our Future

FTR 059: Greg Buckley on LYFT

FTR 058: Tomi Oliva – Would You Work For You?

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