The Aftermarket's Largest Library of Audio Content for Personal and Business Insights, Ideas and Inspiration

Your Learning Curve Never Sounded So Good

Shop Owners / Entrepreneurs

RR 492: YouTube – Benefit or Burden Part 2

12-13-2019

THA 149: Top Financial Challenges to Overcome – Shop Owner Perspective

12-12-2019

RR 491: Warren Parr – Diagnostic & Intensive Labor Rates – Why and How I Did It

12-10-2019

THA 148: Generating Repeat Business

12-05-2019

RR 489: Louis Altazan – Total Quality Management Comes From Great Processes-Systems

12-03-2019

THA 147: Overcoming Debt

11-28-2019

THA 146: The Value of Twenty Groups

11-21-2019

RR 485: Warren Parr – Learning and Innovating with the PicoScope Club

11-19-2019

THA 145: The Extreme Value of Shop Tours Part 2

11-14-2019

RR 480: Geek Talk 2.0 Part 5 The Future of Websites. Will They Evolve?

11-01-2019

RR 478: ASTE Panel Discussion – Technician Pay – Retention – and Benefits

10-25-2019

RR 467: Servando Orozco on Franchising

09-17-2019

RR 466: Mike Davidson – Compliance to Wage and Hour Rules for Aftermarket Professionals

09-13-2019

THA 136: Branch Growth Strategy

09-12-2019

RR 465: Tom Ham – Your Only Competitor is Yourself

09-10-2019

RR 464: YouTube – Benefit or Burden

09-06-2019

THA 135: Implementing Profit First – Shop Owners Thrilled With Results

09-05-2019

RR 463: Mitch Schneider – His First Speech 35 Years Ago, Still Relevant today!

09-03-2019

THA 134: Market Changes and What I’m Doing About Them

08-29-2019

RR 460: Erick Bock – How to Quit Your Job and Face your FEARS – Go Where Your Passion Resides!

08-23-2019

RR 459: Standards And Values Foster a United Purpose for Your Team

08-20-2019

THA 131: Preparing Your Shop For the Next Five and Ten Years

08-08-2019

RR 453: Dutch Silverstein puts an ADAS Scholarship Worth $4,000 On the Line!

07-30-2019

RR 452: Danielle and Brett Bohlmann – Creating Work/Life Harmony

07-26-2019

Tag Cloud

AAPEX ADAS Adversity Advisory Councils AMi Credit Apprentice ASE ASE Educational Foundation Association-Industry Activity ATRA Author Autonomous Vehicle AYES Back Office Best Practices Book Review Branch Store Brand Business Coach Business Culture Business Models Business Model Transformation Career CARS Change Compensation Competition Compliance Connected Car Consolidation Culture of Learning Customer Financing Customer Reviews Customer Service Dashboard Data Demographics Diagnostics Digital Disruptor Distributors DVI/Paperless E-Myth Story Education Electric Vehicles Emerging Technology Entrepreneurialism EQ Emotional Intelligence Expansion Expense Control Family Legacy Female Friendly Female Shop Owner Financial Fleet Future Technology Geek Talk Generations Goals Google Gross Margin Heavy Duty Hiring Human Resources Humorous Hybrid Incentive Compensation Industry Recognition Instructors Internships In The Media Jobs Key Performance Indicators Labor Rates Leadership Leadership 2.0 Lean Legacy Leadership Legacy Professional Legal Legends Manufacturer Marketing Married Mentor/Mentoring Mentoring Millennials Mobile Diagnostics/Repair NACAT NASTF NATEF New Building Newsletter Operations Partners Parts Parts Margins Parts Warranty People Development Performance Reviews Personal Development Personal Survival Philanthropy Processes Profit Profits Quality Controls Recruiting Retention Reviews Saftey Scholarships Selling Selling Maintenance SEO-Internet Service Advisor Social Media Specialization Start-Up Succession Planning Suppliers Survival Systems TAAS Technicians Technician Shortage Technician Training Technology Tech Trends Telematics Thought Leaders Time Management Tools Training Training Events Transmissions Twenty Group Used Cars Vision Vision Training-Expo Vocational Schools Websites Work Environment www

Business Coaches / Advice / Leadership

RR 486: Dan Taylor – Emotional Intelligence (EQ) Leads to High Performing Companies – Part 3

11-22-2019

RR 484: Jim Silverman – Attracting, Leading, and Growing Our Young Talent

11-15-2019

RR 479: Sara Fraser – Important Millennial Buying Habits and Tendencies

10-29-2019

RR 478: ASTE Panel Discussion – Technician Pay – Retention – and Benefits

10-25-2019

THA 142: Business Coaches Lab – Building an Enduring Business Culture – Part 2

10-24-2019

RR 477: Danny Sanchez – It is Not Rocket Science to Run a Successful Shop

10-22-2019

RR 476: Chris Cloutier and Scott Brown – Productivity Hacks

10-18-2019

RR 474: Dan Taylor – Emotional Intelligence (EQ) Leads to High Performing Leaders – Part 2

10-11-2019

RR 471: Vin Waterhouse on Intensive Labor Rates & Financial Benchmarks

10-01-2019

RR 465: Tom Ham – Your Only Competitor is Yourself

09-10-2019

RR 461: Dan Taylor – Emotional Intelligence (EQ) Leads to High Performance Shops – Part 1

08-27-2019

RR 458: John Passante and Rob Tinson – Is Face To Face Communications Gone?

08-16-2019

THA 132: Business Coaches Lab: Building an Enduring Business Culture

08-14-2019

RR 451: Dan Gilley – Attracting the Right Talent with the Right Stuff

07-23-2019

RR 449: Maryann Croce – What Advice Would You Give a New Business Owner? Will this advice benefit the established business person?

07-16-2019

RR 447: Jonnie Wright – Customer Service: What Are The Three Things You Want To Get Better At?

07-09-2019

RR 445: Chris Cotton – Certified Profit First Professional

07-02-2019

THA 124: So You Need an Accountability Coach?

06-20-2019

Technician Talk

RR 492: YouTube – Benefit or Burden Part 2

12-13-2019

RR 490: Technician Round Table – Part 8 – Loyalty

12-06-2019

FTR 073: Bob Heipp – Stop Enabling the 80% Who Are Not Committed to Training

11-25-2019

RR 464: YouTube – Benefit or Burden

09-06-2019

RR 450: Michael Eilbracht – Becoming an Industry Trainer

07-19-2019

RR 444: Technician Round Table – Part 7 – Heipp – Landry – Fanslow: Professionalism and More

06-28-2019

THA 120: How Can We Provide Our Technicians a $100K Yearly Pay Package?

05-23-2019

RR 414: Elevating Our Industry’s Definition of Mechanic/Technician

03-15-2019

RR 408: Scott Shotton – Straight Talk on Entry Level Technicians, Tips on Becoming an Aftermarket Trainer and Post-Secondary Automotive Education

02-22-2019

RR 394: What Quality Employees Really Want – Results From a Technician Survey

01-04-2019

RR 377: Gary Smith – The Knowledge Of Electricity Is The Basis Of Every Solution To A Diagnostics Problem

11-06-2018

RR 375: Trained By Techs – Creating a Training Commitment Inside All Shops

10-30-2018

RR 372: Edwin Hazzard – Training is the Responsibility of the Technician

10-19-2018

RR 371: Technician Round Table at ASTE – Griffin-Reynolds-Steele

10-16-2018

RR 362: Technician Round Table – Part 6 – Heipp – Landry – Fanslow

09-14-2018

THA 083: What Separates the Outstanding Technicians

09-05-2018

RR 351: Paul Danner – Educator, Diagnostician and You-tuber ‘ScannerDanner’

08-07-2018

RR 346: Matt Fanslow of Riverside Automotive – Improving the level of professionalism within the aftermarket industry

07-20-2018

Training / Future Technicians / Education

RR 482: Technician Shortage Solution – College Apprentice Program

11-08-2019

FTR 070 Tim Dwyer – Why You Need to be Involved in Skills USA or Canada

11-04-2019

RR 475: Dirk Fuchs and Jeff Bly – Will System Training Impact a Technicians Ability to Diagnose and Improve Shops Profits

10-15-2019

RR 470: Automotive Students Speak Out on Their Future

09-27-2019

THA 138: The Business Side of ADAS – Advanced Driver Assistance Systems

09-26-2019

RR 455: Scott Shotton – Building Quality Trainers of Tomorrow

08-06-2019

RR 453: Dutch Silverstein puts an ADAS Scholarship Worth $4,000 On the Line!

07-30-2019

RR 435: Young Careers In The Making – Automotive College Student Panel at CarFest 2019

05-28-2019

RR 434: Training Talk – Daytime vs. Night Time Training | ASE Certification | Instructors and Students

05-24-2019

RR 428: Tech Talk – ADAS | Support Vendors That Support Training | Fundamental Training

05-03-2019

RR 426: Supporting Technician Training with Technology and Partnerships – Paul Louwers – AVI On Demand

04-26-2019

RR 422: A Case for Shop Specialization

04-12-2019

RR 419: Bringing Technician Proficiency to the Next Level Through Mentoring Programs

04-02-2019

FTR 039: Grant Swaim – The Gear Head Days Are Gone

04-01-2019

RR 418: AIST – The Future of Automotive Education

03-29-2019

THA 112: Aftermarket Training in the Age of Rapid Tech Changes. How To Navigate Your Training Needs.

03-27-2019

RR 404. Rodney Pierini. A Grant That Supports Automotive Education – First Of Its Kind

02-08-2019

RR 396: Education – Inside the Automotive Business School of Canada

01-11-2019

Industry Thought Leaders

FTR 075: Bill Hill – Yearly Bonus is All About a Commitment to Training

12-09-2019

FTR 074: Deb Van Batenburg – Fix The Things You Tolerate

12-02-2019

RR 488: Bill Hanvey and Paul McCarthy AAPEX 2019

11-29-2019

RR 487: Joe Register – Will You Be at the Forefront of Technology?

11-26-2019

RR 484: Jim Silverman – Attracting, Leading, and Growing Our Young Talent

11-15-2019

RR 483 – Managing On-Line Reviews – Kim Walker and Mitch Meier

11-12-2019

THA 144: Drug Testing in the New Age of Legalized Cannabis

11-07-2019

RR 477: Danny Sanchez – It is Not Rocket Science to Run a Successful Shop

10-22-2019

RR 473: Derek Kaufman on Augmented Reality – Closer Than You Think

10-08-2019

RR 472: Jeff Rudnick – Marketing Do or Die

10-04-2019

RR 471: Vin Waterhouse on Intensive Labor Rates & Financial Benchmarks

10-01-2019

RR 466: Mike Davidson – Compliance to Wage and Hour Rules for Aftermarket Professionals

09-13-2019

RR 465: Tom Ham – Your Only Competitor is Yourself

09-10-2019

RR 463: Mitch Schneider – His First Speech 35 Years Ago, Still Relevant today!

09-03-2019

FTR 061: Bill Haas – Let’s Not Make The Same Mistake We Made With R12 With Ownership Of Data? Let’s Re-think This.

09-02-2019

RR 462: Paul McCarthy – AASA President Has the Back of the Service Professional

08-30-2019

RR 461: Dan Taylor – Emotional Intelligence (EQ) Leads to High Performance Shops – Part 1

08-27-2019

RR 458: John Passante and Rob Tinson – Is Face To Face Communications Gone?

08-16-2019

Industry Women Series

Married Partners: Women Series

Technology Series / Web / Social / Diagnostics

RR 487: Joe Register – Will You Be at the Forefront of Technology?

11-26-2019

RR 485: Warren Parr – Learning and Innovating with the PicoScope Club

11-19-2019

RR 480: Geek Talk 2.0 Part 5 The Future of Websites. Will They Evolve?

11-01-2019

RR 473: Derek Kaufman on Augmented Reality – Closer Than You Think

10-08-2019

THA 138: The Business Side of ADAS – Advanced Driver Assistance Systems

09-26-2019

RR 469: ASA Technology and Telematics Forum 2019

09-24-2019

RR 442: Joe Register – What are the Puts and Takes In Servicing Advanced Technologies

06-21-2019

RR 441: Geek Talk 2.0 Part 4 – Can Our Data Be Used As a Benefit to Others and Us?

06-18-2019

RR 436: Brad Beeston – Building a Reputation Online

05-31-2019

RR 434: Training Talk – Daytime vs. Night Time Training | ASE Certification | Instructors and Students

05-24-2019

RR 428: Tech Talk – ADAS | Support Vendors That Support Training | Fundamental Training

05-03-2019

RR 406: Geek Talk 2.0 Part 3: The Independents Biggest Competitor

02-15-2019

RR 393: ADAS is the Next Big Thing. Advice From an ADAS Calibration Shop.

01-01-2019

FTR 026: Derek Kaufman on Start-Stop Technology

12-31-2018

RR 390: DATA – How Understanding Search Habits Will Help Grow New Customers

12-21-2018

THA 095: Taking Good DVI Pictures

11-28-2018

RR 381: SVI – Secure Vehicle Interface: The Future In Secured, Standardized, And Direct Access to Vehicle Networks

11-20-2018

RR 354: Geek Talk 2.0 Part Two – Tech Talk From Aftermarket Professionals

08-17-2018

Multi-Shop Owners

Support Services

Educators

Town Hall Academy

FTR 075: Bill Hill – Yearly Bonus is All About a Commitment to Training

12-09-2019

FTR 074: Deb Van Batenburg – Fix The Things You Tolerate

12-02-2019

FTR 073: Bob Heipp – Stop Enabling the 80% Who Are Not Committed to Training

11-25-2019

FTR 072: Bill Haas – Are You Aware What the Dealerships are Doing to Compete with the Independent

11-18-2019

FTR 071: Mike Davidson – Wage and Hour Laws – Don’t Ignore This

11-11-2019

FTR 070 Tim Dwyer – Why You Need to be Involved in Skills USA or Canada

11-04-2019

FTR 069: Matt Fanslow on Diet and Exercise – Not Necessarily a High Priority for Aftermarket Pros

10-28-2019

FTR 068: Ron Ipach – Close Your Shop and Go Get a Job

10-21-2019

FTR 067: Rick White – Change Your Life and Your Business

10-14-2019

FTR 066: Carm Capriotto – Struggling Shops and The Rule of Holes

10-07-2019

FTR 065: Bill Haas – Never Let a Third Party Influence Your Profit Structure

09-30-2019

FTR 064: Mike Davidson – Where to Find Apprentices for Your Shop

09-23-2019

FTR 063: Matt Fanslow – What The Aftermarket Can Learn From Reality TV Business Shows

09-16-2019

FTR 062: Rena Rennebohm – Stop Hiring Me To Fix Your Business From the Front Counter

09-09-2019

FTR 061: Bill Haas – Let’s Not Make The Same Mistake We Made With R12 With Ownership Of Data? Let’s Re-think This.

09-02-2019

FTR 060: Jeff Rudnick – Are Cooperatives in Our Future

08-26-2019

FTR 059: Greg Buckley on LYFT

08-19-2019

FTR 058: Tomi Oliva – Would You Work For You?

08-12-2019