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Automotive Aftermarket Professinals Listen To Learn Just One Thing!

FTR 031: Brett Bohlmann – Fixing Our Leadership Deficit

RR 402: Generation Z – Understanding Our Newest Employees and Customers

THA 104: Business Coaches Lab: The Art of Implementation – How to Get Things Done

RR 401: Family Succession Part 1 – Our Future Female Shop Owners

FTR 030: Tom Ham Part 2: What Owners Want From Their Technicians

RR 400: 400th Episode Milestone. What does it mean to “Listen To Learn Just One Thing.”

THA 103: Turn Price Shopping Callers Into Customers.

RR 399: Service Talk 1 – The Service Adviser | Center of the Hub – Customer – Technician – Owner

FTR 029: Tom Ham Part 1: What Techs want from Shop Owners

RR 398: Shop Talk 9 – Hitting The Brick Wall – Business and Leadership Transformation

THA 102: Second Chance – Working with and Supporting Addiction

RR 397: Acquisition Integration – A Look Inside a New Location Transition

FTR 028: Ryan Clo – Taking Care of the Customer is More Than Taking Care of the Car

RR 396: Education – Inside the Automotive Business School of Canada

THA 101: Ghosting – Minimizing New Hire No Shows

RR 395: Shop Talk 8 – Second Shop Challenge | The Power of Blacktop | Industry Image

FTR 027: Andy Bizub – Be The Dealer Alternative

RR 394: What Quality Employees Really Want – Results From a Technician Survey

THA 100: Up Your Game: Become a Level Five Leader and Improve, You, Your Business and the Aftermarket

RR 393: ADAS is the Next Big Thing. Advice From an ADAS Calibration Shop.

FTR 026: Derek Kaufman on Start-Stop Technology

RR 392: Shop Talk 7 – The Leading Ladies

THA 099: The New Tax Law Impact on the Service Professional

RR 391: What Happens When a Technician Becomes a Customer for Automotive Repair.

FTR 025: Bill Nalu on Abundance

RR 390: DATA – How Understanding Search Habits Will Help Grow New Customers

THA 098: Daytime Training vs Night Time Training – A Discussion of Ideas

RR 389: The Art of Successful Mentoring

FTR 024: Rick White – Overcoming the Blame Game

RR 388: Re-Inventing You! A Personal Story Of Prolific Change.