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Archives

Shop Owners / Entrepreneurs

2025 Voice of the Technician Survey: Addressing Industry Pain Points [RR 1058]

09-23-2025

Ring to Revenue: The Power of the First Hello [THA 448]

08-29-2025

The Showtime Mindset: How Top Shops Keep the Spotlight on Service [RR 1054]

08-26-2025

Transforming Your Repair Shop to Professional Auto Service Center [THA 412]

12-20-2024

How Manufacturers Are Supporting Auto Repair Professionals [RR 1017]

12-20-2024

Will Automotive Certifications Reshape Insurance Policies? [THA 411]

12-13-2024

Education and Training: Staying Ahead of the Curve [RR 1011]

11-29-2024

Rising Car Theft and Licensing Challenges [RR 1003]

11-01-2024

The Top 12 Success Strategies From Professional Auto Service CEOs [RR 1000]

10-22-2024

Profit is not a Dirty Word [FTR 106]

10-05-2024

Sales Strategies for Service Advisors and Client Service Reps [CC 114]

09-18-2024

What’s The Worst Piece of Advice You’ve Ever Been Given in Business? [THA 397]

09-06-2024

From Diesel to Dollars: Building a Better Shop [RR 977]

08-02-2024

Beyond Band-Aids: Fix Your Leaking Bucket [RR 975]

07-26-2024

The Power of Service Proposals [RR 974]

07-23-2024

Avoid These Money Mistakes! [RR 967]

06-28-2024

Effective Language Shift For Shop Owners: From Labor Rate to Service Rate [RR 964]

06-18-2024

How to Huddle [THA 374]

04-04-2024

Shop Owner Mastermind [THA 373]

03-28-2024

The Evolution of Automotive Technology Training [THA 372]

03-21-2024

Daily Dose of Top Tier Training: Today’s Class [THA 371]

03-14-2024

The Rise of the Mechanical and Technology Specialist [RR 935]

03-09-2024

Automotive Training: A Business Strategy [RR 925]

02-06-2024

The Art of Client Appreciation [RR 915]

01-02-2024

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Business Coaches / Advice / Leadership

Stress, the Struggle, and the Resilience: A Guide for Leaders [RR 1064]

11-04-2025

Google Endorsed: Leveraging Local Service Ads (LSAs) to Differentiate Your Shop [THA 457]

10-31-2025

Feelings Don’t Fix Cars: Action Over Emotion in Shop Leadership [RR 1063]

10-28-2025

Walking the Talk: Why Auto Coaches Are Buying Shops Again [THA 456]

10-24-2025

A Professional Face Lift: Why the Automotive Generalist Model is Broken [RR 1062]

10-21-2025

From Alignment Dilemma to ADAS Center: Say Yes When Everyone Else Says No [THA 455]

10-17-2025

Do We Need A License To Calibrate Vehicles: The Professionalism Gap [RR 1061]

10-14-2025

Auto Repair Business SWOT: Strengths, Weaknesses, Opportunities, and Threats [THA 454]

10-10-2025

Building an Essential Skilled Automotive Career [RR 1060]

10-07-2025

The Karen Cooper Foundation: Bringing Christmas to Shelter Dogs [THA 453]

10-03-2025

AAPEX 2025: The Aftermarket Trade Show Reimagined [RR 1059]

09-30-2025

The Silent Profit Killer: Inconsistent Processes [THA 452]

09-26-2025

2025 Voice of the Technician Survey: Addressing Industry Pain Points [RR 1058]

09-23-2025

Business By The Numbers: Insights Into Auto Shop Benchmarks [THA 451]

09-19-2025

Process Engineering: Six Sigma for Auto Shop Efficiency and Growth [RR 1057]

09-16-2025

Recruiter’s Playbook: Overcoming Ghosting and Hiring Roadblocks [THA 450]

09-12-2025

A Phone Call Is Worth a Thousand Emails [RR 1056]

09-09-2025

The Growth Tax: What Every Shop Owner Must Pay to Move Forward [THA 449]

09-05-2025

Technician Talk

Stress, the Struggle, and the Resilience: A Guide for Leaders [RR 1064]

11-04-2025

Google Endorsed: Leveraging Local Service Ads (LSAs) to Differentiate Your Shop [THA 457]

10-31-2025

Feelings Don’t Fix Cars: Action Over Emotion in Shop Leadership [RR 1063]

10-28-2025

Walking the Talk: Why Auto Coaches Are Buying Shops Again [THA 456]

10-24-2025

A Professional Face Lift: Why the Automotive Generalist Model is Broken [RR 1062]

10-21-2025

From Alignment Dilemma to ADAS Center: Say Yes When Everyone Else Says No [THA 455]

10-17-2025

Do We Need A License To Calibrate Vehicles: The Professionalism Gap [RR 1061]

10-14-2025

Auto Repair Business SWOT: Strengths, Weaknesses, Opportunities, and Threats [THA 454]

10-10-2025

Building an Essential Skilled Automotive Career [RR 1060]

10-07-2025

The Karen Cooper Foundation: Bringing Christmas to Shelter Dogs [THA 453]

10-03-2025

AAPEX 2025: The Aftermarket Trade Show Reimagined [RR 1059]

09-30-2025

The Silent Profit Killer: Inconsistent Processes [THA 452]

09-26-2025

2025 Voice of the Technician Survey: Addressing Industry Pain Points [RR 1058]

09-23-2025

Business By The Numbers: Insights Into Auto Shop Benchmarks [THA 451]

09-19-2025

Process Engineering: Six Sigma for Auto Shop Efficiency and Growth [RR 1057]

09-16-2025

Recruiter’s Playbook: Overcoming Ghosting and Hiring Roadblocks [THA 450]

09-12-2025

A Phone Call Is Worth a Thousand Emails [RR 1056]

09-09-2025

The Growth Tax: What Every Shop Owner Must Pay to Move Forward [THA 449]

09-05-2025

Training / Future Technicians / Education

Stress, the Struggle, and the Resilience: A Guide for Leaders [RR 1064]

11-04-2025

Google Endorsed: Leveraging Local Service Ads (LSAs) to Differentiate Your Shop [THA 457]

10-31-2025

Feelings Don’t Fix Cars: Action Over Emotion in Shop Leadership [RR 1063]

10-28-2025

Walking the Talk: Why Auto Coaches Are Buying Shops Again [THA 456]

10-24-2025

A Professional Face Lift: Why the Automotive Generalist Model is Broken [RR 1062]

10-21-2025

From Alignment Dilemma to ADAS Center: Say Yes When Everyone Else Says No [THA 455]

10-17-2025

Do We Need A License To Calibrate Vehicles: The Professionalism Gap [RR 1061]

10-14-2025

Auto Repair Business SWOT: Strengths, Weaknesses, Opportunities, and Threats [THA 454]

10-10-2025

Building an Essential Skilled Automotive Career [RR 1060]

10-07-2025

The Karen Cooper Foundation: Bringing Christmas to Shelter Dogs [THA 453]

10-03-2025

AAPEX 2025: The Aftermarket Trade Show Reimagined [RR 1059]

09-30-2025

The Silent Profit Killer: Inconsistent Processes [THA 452]

09-26-2025

2025 Voice of the Technician Survey: Addressing Industry Pain Points [RR 1058]

09-23-2025

Business By The Numbers: Insights Into Auto Shop Benchmarks [THA 451]

09-19-2025

Process Engineering: Six Sigma for Auto Shop Efficiency and Growth [RR 1057]

09-16-2025

Recruiter’s Playbook: Overcoming Ghosting and Hiring Roadblocks [THA 450]

09-12-2025

A Phone Call Is Worth a Thousand Emails [RR 1056]

09-09-2025

The Growth Tax: What Every Shop Owner Must Pay to Move Forward [THA 449]

09-05-2025

Industry Thought Leaders

Stress, the Struggle, and the Resilience: A Guide for Leaders [RR 1064]

11-04-2025

Google Endorsed: Leveraging Local Service Ads (LSAs) to Differentiate Your Shop [THA 457]

10-31-2025

Feelings Don’t Fix Cars: Action Over Emotion in Shop Leadership [RR 1063]

10-28-2025

Walking the Talk: Why Auto Coaches Are Buying Shops Again [THA 456]

10-24-2025

A Professional Face Lift: Why the Automotive Generalist Model is Broken [RR 1062]

10-21-2025

From Alignment Dilemma to ADAS Center: Say Yes When Everyone Else Says No [THA 455]

10-17-2025

Do We Need A License To Calibrate Vehicles: The Professionalism Gap [RR 1061]

10-14-2025

Auto Repair Business SWOT: Strengths, Weaknesses, Opportunities, and Threats [THA 454]

10-10-2025

Building an Essential Skilled Automotive Career [RR 1060]

10-07-2025

The Karen Cooper Foundation: Bringing Christmas to Shelter Dogs [THA 453]

10-03-2025

AAPEX 2025: The Aftermarket Trade Show Reimagined [RR 1059]

09-30-2025

The Silent Profit Killer: Inconsistent Processes [THA 452]

09-26-2025

2025 Voice of the Technician Survey: Addressing Industry Pain Points [RR 1058]

09-23-2025

Business By The Numbers: Insights Into Auto Shop Benchmarks [THA 451]

09-19-2025

Process Engineering: Six Sigma for Auto Shop Efficiency and Growth [RR 1057]

09-16-2025

Recruiter’s Playbook: Overcoming Ghosting and Hiring Roadblocks [THA 450]

09-12-2025

A Phone Call Is Worth a Thousand Emails [RR 1056]

09-09-2025

The Growth Tax: What Every Shop Owner Must Pay to Move Forward [THA 449]

09-05-2025

Industry Women Series

Stress, the Struggle, and the Resilience: A Guide for Leaders [RR 1064]

11-04-2025

Google Endorsed: Leveraging Local Service Ads (LSAs) to Differentiate Your Shop [THA 457]

10-31-2025

Feelings Don’t Fix Cars: Action Over Emotion in Shop Leadership [RR 1063]

10-28-2025

Walking the Talk: Why Auto Coaches Are Buying Shops Again [THA 456]

10-24-2025

A Professional Face Lift: Why the Automotive Generalist Model is Broken [RR 1062]

10-21-2025

From Alignment Dilemma to ADAS Center: Say Yes When Everyone Else Says No [THA 455]

10-17-2025

Do We Need A License To Calibrate Vehicles: The Professionalism Gap [RR 1061]

10-14-2025

Auto Repair Business SWOT: Strengths, Weaknesses, Opportunities, and Threats [THA 454]

10-10-2025

Building an Essential Skilled Automotive Career [RR 1060]

10-07-2025

The Karen Cooper Foundation: Bringing Christmas to Shelter Dogs [THA 453]

10-03-2025

AAPEX 2025: The Aftermarket Trade Show Reimagined [RR 1059]

09-30-2025

The Silent Profit Killer: Inconsistent Processes [THA 452]

09-26-2025

2025 Voice of the Technician Survey: Addressing Industry Pain Points [RR 1058]

09-23-2025

Business By The Numbers: Insights Into Auto Shop Benchmarks [THA 451]

09-19-2025

Process Engineering: Six Sigma for Auto Shop Efficiency and Growth [RR 1057]

09-16-2025

Recruiter’s Playbook: Overcoming Ghosting and Hiring Roadblocks [THA 450]

09-12-2025

A Phone Call Is Worth a Thousand Emails [RR 1056]

09-09-2025

The Growth Tax: What Every Shop Owner Must Pay to Move Forward [THA 449]

09-05-2025

Married Partners: Women Series

Stress, the Struggle, and the Resilience: A Guide for Leaders [RR 1064]

11-04-2025

Google Endorsed: Leveraging Local Service Ads (LSAs) to Differentiate Your Shop [THA 457]

10-31-2025

Feelings Don’t Fix Cars: Action Over Emotion in Shop Leadership [RR 1063]

10-28-2025

Walking the Talk: Why Auto Coaches Are Buying Shops Again [THA 456]

10-24-2025

A Professional Face Lift: Why the Automotive Generalist Model is Broken [RR 1062]

10-21-2025

From Alignment Dilemma to ADAS Center: Say Yes When Everyone Else Says No [THA 455]

10-17-2025

Do We Need A License To Calibrate Vehicles: The Professionalism Gap [RR 1061]

10-14-2025

Auto Repair Business SWOT: Strengths, Weaknesses, Opportunities, and Threats [THA 454]

10-10-2025

Building an Essential Skilled Automotive Career [RR 1060]

10-07-2025

The Karen Cooper Foundation: Bringing Christmas to Shelter Dogs [THA 453]

10-03-2025

AAPEX 2025: The Aftermarket Trade Show Reimagined [RR 1059]

09-30-2025

The Silent Profit Killer: Inconsistent Processes [THA 452]

09-26-2025

2025 Voice of the Technician Survey: Addressing Industry Pain Points [RR 1058]

09-23-2025

Business By The Numbers: Insights Into Auto Shop Benchmarks [THA 451]

09-19-2025

Process Engineering: Six Sigma for Auto Shop Efficiency and Growth [RR 1057]

09-16-2025

Recruiter’s Playbook: Overcoming Ghosting and Hiring Roadblocks [THA 450]

09-12-2025

A Phone Call Is Worth a Thousand Emails [RR 1056]

09-09-2025

The Growth Tax: What Every Shop Owner Must Pay to Move Forward [THA 449]

09-05-2025

Technology Series / Web / Social / Diagnostics

Stress, the Struggle, and the Resilience: A Guide for Leaders [RR 1064]

11-04-2025

Google Endorsed: Leveraging Local Service Ads (LSAs) to Differentiate Your Shop [THA 457]

10-31-2025

Feelings Don’t Fix Cars: Action Over Emotion in Shop Leadership [RR 1063]

10-28-2025

Walking the Talk: Why Auto Coaches Are Buying Shops Again [THA 456]

10-24-2025

A Professional Face Lift: Why the Automotive Generalist Model is Broken [RR 1062]

10-21-2025

From Alignment Dilemma to ADAS Center: Say Yes When Everyone Else Says No [THA 455]

10-17-2025

Do We Need A License To Calibrate Vehicles: The Professionalism Gap [RR 1061]

10-14-2025

Auto Repair Business SWOT: Strengths, Weaknesses, Opportunities, and Threats [THA 454]

10-10-2025

Building an Essential Skilled Automotive Career [RR 1060]

10-07-2025

The Karen Cooper Foundation: Bringing Christmas to Shelter Dogs [THA 453]

10-03-2025

AAPEX 2025: The Aftermarket Trade Show Reimagined [RR 1059]

09-30-2025

The Silent Profit Killer: Inconsistent Processes [THA 452]

09-26-2025

2025 Voice of the Technician Survey: Addressing Industry Pain Points [RR 1058]

09-23-2025

Business By The Numbers: Insights Into Auto Shop Benchmarks [THA 451]

09-19-2025

Process Engineering: Six Sigma for Auto Shop Efficiency and Growth [RR 1057]

09-16-2025

Recruiter’s Playbook: Overcoming Ghosting and Hiring Roadblocks [THA 450]

09-12-2025

A Phone Call Is Worth a Thousand Emails [RR 1056]

09-09-2025

The Growth Tax: What Every Shop Owner Must Pay to Move Forward [THA 449]

09-05-2025

Multi-Shop Owners

Stress, the Struggle, and the Resilience: A Guide for Leaders [RR 1064]

11-04-2025

Google Endorsed: Leveraging Local Service Ads (LSAs) to Differentiate Your Shop [THA 457]

10-31-2025

Feelings Don’t Fix Cars: Action Over Emotion in Shop Leadership [RR 1063]

10-28-2025

Walking the Talk: Why Auto Coaches Are Buying Shops Again [THA 456]

10-24-2025

A Professional Face Lift: Why the Automotive Generalist Model is Broken [RR 1062]

10-21-2025

From Alignment Dilemma to ADAS Center: Say Yes When Everyone Else Says No [THA 455]

10-17-2025

Do We Need A License To Calibrate Vehicles: The Professionalism Gap [RR 1061]

10-14-2025

Auto Repair Business SWOT: Strengths, Weaknesses, Opportunities, and Threats [THA 454]

10-10-2025

Building an Essential Skilled Automotive Career [RR 1060]

10-07-2025

The Karen Cooper Foundation: Bringing Christmas to Shelter Dogs [THA 453]

10-03-2025

AAPEX 2025: The Aftermarket Trade Show Reimagined [RR 1059]

09-30-2025

The Silent Profit Killer: Inconsistent Processes [THA 452]

09-26-2025

2025 Voice of the Technician Survey: Addressing Industry Pain Points [RR 1058]

09-23-2025

Business By The Numbers: Insights Into Auto Shop Benchmarks [THA 451]

09-19-2025

Process Engineering: Six Sigma for Auto Shop Efficiency and Growth [RR 1057]

09-16-2025

Recruiter’s Playbook: Overcoming Ghosting and Hiring Roadblocks [THA 450]

09-12-2025

A Phone Call Is Worth a Thousand Emails [RR 1056]

09-09-2025

The Growth Tax: What Every Shop Owner Must Pay to Move Forward [THA 449]

09-05-2025

Support Services

Stress, the Struggle, and the Resilience: A Guide for Leaders [RR 1064]

11-04-2025

Google Endorsed: Leveraging Local Service Ads (LSAs) to Differentiate Your Shop [THA 457]

10-31-2025

Feelings Don’t Fix Cars: Action Over Emotion in Shop Leadership [RR 1063]

10-28-2025

Walking the Talk: Why Auto Coaches Are Buying Shops Again [THA 456]

10-24-2025

A Professional Face Lift: Why the Automotive Generalist Model is Broken [RR 1062]

10-21-2025

From Alignment Dilemma to ADAS Center: Say Yes When Everyone Else Says No [THA 455]

10-17-2025

Do We Need A License To Calibrate Vehicles: The Professionalism Gap [RR 1061]

10-14-2025

Auto Repair Business SWOT: Strengths, Weaknesses, Opportunities, and Threats [THA 454]

10-10-2025

Building an Essential Skilled Automotive Career [RR 1060]

10-07-2025

The Karen Cooper Foundation: Bringing Christmas to Shelter Dogs [THA 453]

10-03-2025

AAPEX 2025: The Aftermarket Trade Show Reimagined [RR 1059]

09-30-2025

The Silent Profit Killer: Inconsistent Processes [THA 452]

09-26-2025

2025 Voice of the Technician Survey: Addressing Industry Pain Points [RR 1058]

09-23-2025

Business By The Numbers: Insights Into Auto Shop Benchmarks [THA 451]

09-19-2025

Process Engineering: Six Sigma for Auto Shop Efficiency and Growth [RR 1057]

09-16-2025

Recruiter’s Playbook: Overcoming Ghosting and Hiring Roadblocks [THA 450]

09-12-2025

A Phone Call Is Worth a Thousand Emails [RR 1056]

09-09-2025

The Growth Tax: What Every Shop Owner Must Pay to Move Forward [THA 449]

09-05-2025

Educators

Stress, the Struggle, and the Resilience: A Guide for Leaders [RR 1064]

11-04-2025

Google Endorsed: Leveraging Local Service Ads (LSAs) to Differentiate Your Shop [THA 457]

10-31-2025

Feelings Don’t Fix Cars: Action Over Emotion in Shop Leadership [RR 1063]

10-28-2025

Walking the Talk: Why Auto Coaches Are Buying Shops Again [THA 456]

10-24-2025

A Professional Face Lift: Why the Automotive Generalist Model is Broken [RR 1062]

10-21-2025

From Alignment Dilemma to ADAS Center: Say Yes When Everyone Else Says No [THA 455]

10-17-2025

Do We Need A License To Calibrate Vehicles: The Professionalism Gap [RR 1061]

10-14-2025

Auto Repair Business SWOT: Strengths, Weaknesses, Opportunities, and Threats [THA 454]

10-10-2025

Building an Essential Skilled Automotive Career [RR 1060]

10-07-2025

The Karen Cooper Foundation: Bringing Christmas to Shelter Dogs [THA 453]

10-03-2025

AAPEX 2025: The Aftermarket Trade Show Reimagined [RR 1059]

09-30-2025

The Silent Profit Killer: Inconsistent Processes [THA 452]

09-26-2025

2025 Voice of the Technician Survey: Addressing Industry Pain Points [RR 1058]

09-23-2025

Business By The Numbers: Insights Into Auto Shop Benchmarks [THA 451]

09-19-2025

Process Engineering: Six Sigma for Auto Shop Efficiency and Growth [RR 1057]

09-16-2025

Recruiter’s Playbook: Overcoming Ghosting and Hiring Roadblocks [THA 450]

09-12-2025

A Phone Call Is Worth a Thousand Emails [RR 1056]

09-09-2025

The Growth Tax: What Every Shop Owner Must Pay to Move Forward [THA 449]

09-05-2025

Town Hall Academy

Stress, the Struggle, and the Resilience: A Guide for Leaders [RR 1064]

11-04-2025

Google Endorsed: Leveraging Local Service Ads (LSAs) to Differentiate Your Shop [THA 457]

10-31-2025

Feelings Don’t Fix Cars: Action Over Emotion in Shop Leadership [RR 1063]

10-28-2025

Walking the Talk: Why Auto Coaches Are Buying Shops Again [THA 456]

10-24-2025

A Professional Face Lift: Why the Automotive Generalist Model is Broken [RR 1062]

10-21-2025

From Alignment Dilemma to ADAS Center: Say Yes When Everyone Else Says No [THA 455]

10-17-2025

Do We Need A License To Calibrate Vehicles: The Professionalism Gap [RR 1061]

10-14-2025

Auto Repair Business SWOT: Strengths, Weaknesses, Opportunities, and Threats [THA 454]

10-10-2025

Building an Essential Skilled Automotive Career [RR 1060]

10-07-2025

The Karen Cooper Foundation: Bringing Christmas to Shelter Dogs [THA 453]

10-03-2025

AAPEX 2025: The Aftermarket Trade Show Reimagined [RR 1059]

09-30-2025

The Silent Profit Killer: Inconsistent Processes [THA 452]

09-26-2025

2025 Voice of the Technician Survey: Addressing Industry Pain Points [RR 1058]

09-23-2025

Business By The Numbers: Insights Into Auto Shop Benchmarks [THA 451]

09-19-2025

Process Engineering: Six Sigma for Auto Shop Efficiency and Growth [RR 1057]

09-16-2025

Recruiter’s Playbook: Overcoming Ghosting and Hiring Roadblocks [THA 450]

09-12-2025

A Phone Call Is Worth a Thousand Emails [RR 1056]

09-09-2025

The Growth Tax: What Every Shop Owner Must Pay to Move Forward [THA 449]

09-05-2025

FTR 005: Jennifer Filzen – She Wants To See More Women in the Auto Care Industry

08-06-2018

RR 350: Carrie-Lynn Rodenberg on Building Relationships One Transaction at a Time. The Power of CRM.

08-03-2018

THA 078: Low Hanging Financial Fruit That Will Increase Your Profits

08-01-2018

RR 349: Tracy Martin – Our Vehicles are Becoming Smartphones on Wheels

07-31-2018

FTR 004: Maylan Newton. Pay attention to your numbers.

07-30-2018

RR 348: Vinnie and Anthony Lucido from CoAuto – Community Conscious Car Care

07-27-2018

THA 077: Business Coaches LAB – Standards

07-25-2018

RR 347: Jonathan Ortiz of Foreign Affairs Auto – From Used Cars to Full Service

07-24-2018

FTR 003: Chris Cloutier on Taking Ownership | Training | Technology

07-23-2018

RR 346: Matt Fanslow of Riverside Automotive – Improving the level of professionalism within the aftermarket industry

07-20-2018

FTR 002: Ron Ipach – Email is Destroying Your Business

07-19-2018

FTR 001: G Jerry Truglia on Training, Labor Rates, Tech Shortage & Standards

07-19-2018

FTR 000: For The Record Overview & Purpose

07-19-2018

THA 076: Improving Your Soft Skills. How To Lead and Spread a Positive Vibe.

07-18-2018

RR 345: Leon Martin from Auto Tech Services – The Importance of Soap-Paint and Light

07-17-2018

RR 344: Technician Roundtable – Brin Kline, Tanner Brandt, Pedro De La Torre

07-13-2018

THA 075: Am I ready For My Second Branch?

07-11-2018

RR 343: Shop Talk: John Constantin, Mike Shultz, and Jim Fleischman

07-10-2018