The Aftermarket's Largest Library of Audio Content for Personal and Business Insights, Ideas and Inspiration Your Learning Curve Never Sounded So Good Categories Academy Aftermarket Weekly All Podcasts AMi Credit ASA Members Automotive Student Must Listen Bonus Episode CarmCast Classic Must Listen Coaching – Advice – Leadership Series For The Record Podcast Industry Thought Leaders Series Industry Women Series Married Partners MSO: Multi Shop Owner Series Remarkable Results Radio Service Professional Series Service Talk Shop Talk Support Services Series Technician Talk Technology Series Training/Future Technicians Series Archives November 2024 October 2024 September 2024 August 2024 July 2024 June 2024 May 2024 April 2024 March 2024 February 2024 January 2024 December 2023 November 2023 October 2023 September 2023 August 2023 July 2023 June 2023 May 2023 April 2023 March 2023 February 2023 January 2023 December 2022 November 2022 October 2022 September 2022 August 2022 July 2022 June 2022 May 2022 April 2022 March 2022 February 2022 January 2022 December 2021 November 2021 October 2021 September 2021 August 2021 July 2021 June 2021 May 2021 April 2021 March 2021 February 2021 January 2021 December 2020 November 2020 October 2020 September 2020 August 2020 July 2020 June 2020 May 2020 April 2020 March 2020 February 2020 January 2020 December 2019 November 2019 October 2019 September 2019 August 2019 July 2019 June 2019 May 2019 April 2019 March 2019 February 2019 January 2019 December 2018 November 2018 October 2018 September 2018 August 2018 July 2018 June 2018 May 2018 April 2018 March 2018 February 2018 January 2018 December 2017 November 2017 October 2017 September 2017 August 2017 July 2017 June 2017 May 2017 April 2017 March 2017 February 2017 January 2017 December 2016 November 2016 October 2016 September 2016 August 2016 July 2016 June 2016 May 2016 April 2016 March 2016 February 2016 January 2016 December 2015 November 2015 October 2015 September 2015 August 2015 July 2015 June 2015 May 2015 April 2015 March 2015 Shop Owners / Entrepreneurs Rising Car Theft and Licensing Challenges [RR 1003] 11-01-2024 The Top 12 Success Strategies From Professional Auto Service CEOs [RR 1000] 10-22-2024 Profit is not a Dirty Word [FTR 106] 10-05-2024 Sales Strategies for Service Advisors and Client Service Reps [CC 114] 09-18-2024 What’s The Worst Piece of Advice You’ve Ever Been Given in Business? [THA 397] 09-06-2024 From Diesel to Dollars: Building a Better Shop [RR 977] 08-02-2024 Beyond Band-Aids: Fix Your Leaking Bucket [RR 975] 07-26-2024 The Power of Service Proposals [RR 974] 07-23-2024 Avoid These Money Mistakes! [RR 967] 06-28-2024 Effective Language Shift For Shop Owners: From Labor Rate to Service Rate [RR 964] 06-18-2024 How to Huddle [THA 374] 04-04-2024 Shop Owner Mastermind [THA 373] 03-28-2024 The Evolution of Automotive Technology Training [THA 372] 03-21-2024 Daily Dose of Top Tier Training: Today’s Class [THA 371] 03-14-2024 The Rise of the Mechanical and Technology Specialist [RR 935] 03-09-2024 Automotive Training: A Business Strategy [RR 925] 02-06-2024 The Art of Client Appreciation [RR 915] 01-02-2024 The New Frontier of Measuring Service Advisor Effort and Output [RR 913] 12-26-2023 Why CRM is Vital to Automotive Shop Success [THA 359] 12-21-2023 Teaching Seniors How to Drive Safe, Smart and Healthy – Greg Buckley [RR 911] 12-19-2023 Exploring the Depths of Self-Reflection: The Power of Personal SWOT Anaylsis [RR 907] 12-05-2023 Give Me 10 Update: Collaboration with Education [AW 186] 12-02-2023 Technician’s Three-Year Succession Plan [RR 906] 12-01-2023 Becoming a Shop Owner with Meg Richards [AW 185] 11-25-2023 1 2 3 … 37 Next » Back To Top Tag Cloud Key Word Search 20 Questions in 30 Minutes AAPEX ADAS Advancing the Aftermarket Adversity Advisory Councils AMi Credit Apprentice ASE ASE Educational Foundation Association-Industry Activity ATRA Author Autonomous Vehicle Average Repair Order - ARO AYES Back Office Best Practices Beyond the Shop Bonus Episode Book Review Branch Store - Multi Shop Operation (MSO) Brand Business Coach Business Culture Business Models Business Model Transformation Career CARS Change Compensation Competition Compliance Connected Car Consolidation Corporate Culture Covid-19 Culture of Learning Customer Experience Customer Financing Customer Reviews Customer Service Dashboard Data Decades Demographics Diagnostics Digital Disruptor Distributors DVI/Paperless E-Myth Story Education Electric Vehicles Emerging Technology Entrepreneurialism EOS - Entrepreneurial Operating System EQ Emotional Intelligence Equipment Expansion Expense Control Family Legacy Female Friendly Female Shop Owner Financial Fleet Future Technology Geek Talk General Manager / COO Generations Generation Z Goals Google Gross Margin Heavy Duty Hiring Human Resources Humorous Hybrid/Electric Vehicles Incentive Compensation Industry Recognition Instructors Insurance Internships In The Media Jobs Key Performance Indicators Labor Rates Leadership Leadership 2.0 Lean Legacy Leadership Legacy Professional Legal Legends Manufacturer Marketing Married Mentor/Mentoring Mentoring Millennials Mobile Diagnostics/Repair NACAT NASTF NATEF Networking New Building Newsletter Operations Partners Parts Parts Margins Parts Warranty People Development Performance Reviews Personal Development Personal Survival Personnel Development Philanthropy/Community Processes Productivity Profit Quality Controls Recruiting Retention Reviews Safety Scholarships Selling Selling Maintenance SEO-Internet Service Advisor Social Media Specialization Start-Up Succession Planning Suppliers Survey Data - Studies Survival Systems TAAS Technicians Technician Shortage Technician Training Technician Training. dvi/paperless Technology Tech Trends Telematics Thought Leaders Time Management Tools Training Training Events Transmissions Trends Twenty Group Used Cars Virtual Shop Tour Vision Vision Training-Expo Vocational Schools Wealth Websites Work Environment www Business Coaches / Advice / Leadership Modern Customer Engagement In Auto Service [RR 1010] 11-26-2024 Future-Proof Your Business: When ‘What If’ Becomes ‘Now What?’ [FTR 113] 11-23-2024 The Real Horsepower Behind Automotive Influencers [THA 408] 11-22-2024 Embracing Modern Equipment and Education [RR 1009] 11-22-2024 The Triple Threat: Mastering Three Labor Rates [RR 1008] 11-19-2024 Unveiling At AAPEX 2024: Autel’s New Scan Tool And More! [FTR 112] 11-16-2024 Embracing Regret: Learn and Grow From Past Mistakes [THA 407] 11-15-2024 Turning Data Overload Into Actionable Insights [RR 1007] 11-15-2024 Embrace Peer Reviews: Upgrade Your Business [RR 979] 11-15-2024 How Did A Mother-Daughter Duo Overcome Staffing Struggles? [RR 1006] 11-12-2024 Transforming Phone Calls into Profits: The Five C’s Every service Advisor Should Know [FTR 111] 11-09-2024 Strategies for Streamlining Workflow [THA 406] 11-08-2024 From Military Discipline to Automotive Leadership [RR 1005] 11-08-2024 Unstoppable Framework for Auto Shop Owners Part 2: Mastering Your Finances [RRR 1004] 11-05-2024 Automotive Einsteins: Thinking Under the Hood [FTR 110] 11-02-2024 To Your Health [THA 405] 11-01-2024 Rising Car Theft and Licensing Challenges [RR 1003] 11-01-2024 Shift Happens: Pro Tips on CVT Maintenance and More! [RR 1002] 10-29-2024 1 2 3 … 96 Next » Back To Top Technician Talk FTR 006: Scott ‘Gonzo’ Weaver – Listen To Your Body 08-13-2018 RR 352: Rocky Khamenian. Uniting The Industry’s Great Divide! 08-10-2018 THA 079: What Drives Your Parts Buying Decisions? 08-08-2018 RR 351: Paul Danner – Educator, Diagnostician and You-tuber ‘ScannerDanner’ 08-07-2018 FTR 005: Jennifer Filzen – She Wants To See More Women in the Auto Care Industry 08-06-2018 RR 350: Carrie-Lynn Rodenberg on Building Relationships One Transaction at a Time. The Power of CRM. 08-03-2018 THA 078: Low Hanging Financial Fruit That Will Increase Your Profits 08-01-2018 RR 349: Tracy Martin – Our Vehicles are Becoming Smartphones on Wheels 07-31-2018 FTR 004: Maylan Newton. Pay attention to your numbers. 07-30-2018 RR 348: Vinnie and Anthony Lucido from CoAuto – Community Conscious Car Care 07-27-2018 THA 077: Business Coaches LAB – Standards 07-25-2018 RR 347: Jonathan Ortiz of Foreign Affairs Auto – From Used Cars to Full Service 07-24-2018 FTR 003: Chris Cloutier on Taking Ownership | Training | Technology 07-23-2018 RR 346: Matt Fanslow of Riverside Automotive – Improving the level of professionalism within the aftermarket industry 07-20-2018 FTR 002: Ron Ipach – Email is Destroying Your Business 07-19-2018 FTR 001: G Jerry Truglia on Training, Labor Rates, Tech Shortage & Standards 07-19-2018 FTR 000: For The Record Overview & Purpose 07-19-2018 THA 076: Improving Your Soft Skills. How To Lead and Spread a Positive Vibe. 07-18-2018 « Previous 1 … 70 71 72 73 74 … 96 Next » Back To Top Training / Future Technicians / Education Modern Customer Engagement In Auto Service [RR 1010] 11-26-2024 Future-Proof Your Business: When ‘What If’ Becomes ‘Now What?’ [FTR 113] 11-23-2024 The Real Horsepower Behind Automotive Influencers [THA 408] 11-22-2024 Embracing Modern Equipment and Education [RR 1009] 11-22-2024 The Triple Threat: Mastering Three Labor Rates [RR 1008] 11-19-2024 Unveiling At AAPEX 2024: Autel’s New Scan Tool And More! [FTR 112] 11-16-2024 Embracing Regret: Learn and Grow From Past Mistakes [THA 407] 11-15-2024 Turning Data Overload Into Actionable Insights [RR 1007] 11-15-2024 Embrace Peer Reviews: Upgrade Your Business [RR 979] 11-15-2024 How Did A Mother-Daughter Duo Overcome Staffing Struggles? 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[RR 1002] 10-29-2024 1 2 3 … 96 Next » Back To Top Industry Thought Leaders Modern Customer Engagement In Auto Service [RR 1010] 11-26-2024 Future-Proof Your Business: When ‘What If’ Becomes ‘Now What?’ [FTR 113] 11-23-2024 The Real Horsepower Behind Automotive Influencers [THA 408] 11-22-2024 Embracing Modern Equipment and Education [RR 1009] 11-22-2024 The Triple Threat: Mastering Three Labor Rates [RR 1008] 11-19-2024 Unveiling At AAPEX 2024: Autel’s New Scan Tool And More! [FTR 112] 11-16-2024 Embracing Regret: Learn and Grow From Past Mistakes [THA 407] 11-15-2024 Turning Data Overload Into Actionable Insights [RR 1007] 11-15-2024 Embrace Peer Reviews: Upgrade Your Business [RR 979] 11-15-2024 How Did A Mother-Daughter Duo Overcome Staffing Struggles? 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[RR 1002] 10-29-2024 1 2 3 … 96 Next » Back To Top Married Partners: Women Series Modern Customer Engagement In Auto Service [RR 1010] 11-26-2024 Future-Proof Your Business: When ‘What If’ Becomes ‘Now What?’ [FTR 113] 11-23-2024 The Real Horsepower Behind Automotive Influencers [THA 408] 11-22-2024 Embracing Modern Equipment and Education [RR 1009] 11-22-2024 The Triple Threat: Mastering Three Labor Rates [RR 1008] 11-19-2024 Unveiling At AAPEX 2024: Autel’s New Scan Tool And More! [FTR 112] 11-16-2024 Embracing Regret: Learn and Grow From Past Mistakes [THA 407] 11-15-2024 Turning Data Overload Into Actionable Insights [RR 1007] 11-15-2024 Embrace Peer Reviews: Upgrade Your Business [RR 979] 11-15-2024 How Did A Mother-Daughter Duo Overcome Staffing Struggles? 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[RR 1006] 11-12-2024 Transforming Phone Calls into Profits: The Five C’s Every service Advisor Should Know [FTR 111] 11-09-2024 Strategies for Streamlining Workflow [THA 406] 11-08-2024 From Military Discipline to Automotive Leadership [RR 1005] 11-08-2024 Unstoppable Framework for Auto Shop Owners Part 2: Mastering Your Finances [RRR 1004] 11-05-2024 Automotive Einsteins: Thinking Under the Hood [FTR 110] 11-02-2024 To Your Health [THA 405] 11-01-2024 Rising Car Theft and Licensing Challenges [RR 1003] 11-01-2024 Shift Happens: Pro Tips on CVT Maintenance and More! [RR 1002] 10-29-2024 1 2 3 … 96 Next » Back To Top Multi-Shop Owners Modern Customer Engagement In Auto Service [RR 1010] 11-26-2024 Future-Proof Your Business: When ‘What If’ Becomes ‘Now What?’ [FTR 113] 11-23-2024 The Real Horsepower Behind Automotive Influencers [THA 408] 11-22-2024 Embracing Modern Equipment and Education [RR 1009] 11-22-2024 The Triple Threat: Mastering Three Labor Rates [RR 1008] 11-19-2024 Unveiling At AAPEX 2024: Autel’s New Scan Tool And More! [FTR 112] 11-16-2024 Embracing Regret: Learn and Grow From Past Mistakes [THA 407] 11-15-2024 Turning Data Overload Into Actionable Insights [RR 1007] 11-15-2024 Embrace Peer Reviews: Upgrade Your Business [RR 979] 11-15-2024 How Did A Mother-Daughter Duo Overcome Staffing Struggles? [RR 1006] 11-12-2024 Transforming Phone Calls into Profits: The Five C’s Every service Advisor Should Know [FTR 111] 11-09-2024 Strategies for Streamlining Workflow [THA 406] 11-08-2024 From Military Discipline to Automotive Leadership [RR 1005] 11-08-2024 Unstoppable Framework for Auto Shop Owners Part 2: Mastering Your Finances [RRR 1004] 11-05-2024 Automotive Einsteins: Thinking Under the Hood [FTR 110] 11-02-2024 To Your Health [THA 405] 11-01-2024 Rising Car Theft and Licensing Challenges [RR 1003] 11-01-2024 Shift Happens: Pro Tips on CVT Maintenance and More! 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[RR 1002] 10-29-2024 1 2 3 … 96 Next » Back To Top Educators Modern Customer Engagement In Auto Service [RR 1010] 11-26-2024 Future-Proof Your Business: When ‘What If’ Becomes ‘Now What?’ [FTR 113] 11-23-2024 The Real Horsepower Behind Automotive Influencers [THA 408] 11-22-2024 Embracing Modern Equipment and Education [RR 1009] 11-22-2024 The Triple Threat: Mastering Three Labor Rates [RR 1008] 11-19-2024 Unveiling At AAPEX 2024: Autel’s New Scan Tool And More! [FTR 112] 11-16-2024 Embracing Regret: Learn and Grow From Past Mistakes [THA 407] 11-15-2024 Turning Data Overload Into Actionable Insights [RR 1007] 11-15-2024 Embrace Peer Reviews: Upgrade Your Business [RR 979] 11-15-2024 How Did A Mother-Daughter Duo Overcome Staffing Struggles? [RR 1006] 11-12-2024 Transforming Phone Calls into Profits: The Five C’s Every service Advisor Should Know [FTR 111] 11-09-2024 Strategies for Streamlining Workflow [THA 406] 11-08-2024 From Military Discipline to Automotive Leadership [RR 1005] 11-08-2024 Unstoppable Framework for Auto Shop Owners Part 2: Mastering Your Finances [RRR 1004] 11-05-2024 Automotive Einsteins: Thinking Under the Hood [FTR 110] 11-02-2024 To Your Health [THA 405] 11-01-2024 Rising Car Theft and Licensing Challenges [RR 1003] 11-01-2024 Shift Happens: Pro Tips on CVT Maintenance and More! 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[RR 1006] 11-12-2024 Transforming Phone Calls into Profits: The Five C’s Every service Advisor Should Know [FTR 111] 11-09-2024 Strategies for Streamlining Workflow [THA 406] 11-08-2024 From Military Discipline to Automotive Leadership [RR 1005] 11-08-2024 Unstoppable Framework for Auto Shop Owners Part 2: Mastering Your Finances [RRR 1004] 11-05-2024 Automotive Einsteins: Thinking Under the Hood [FTR 110] 11-02-2024 To Your Health [THA 405] 11-01-2024 Rising Car Theft and Licensing Challenges [RR 1003] 11-01-2024 Shift Happens: Pro Tips on CVT Maintenance and More! 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