The Aftermarket's Largest Library of Audio Content for Personal and Business Insights, Ideas and Inspiration

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Archives

Shop Owners / Entrepreneurs

2025 Voice of the Technician Survey: Addressing Industry Pain Points [RR 1058]

09-23-2025

Ring to Revenue: The Power of the First Hello [THA 448]

08-29-2025

The Showtime Mindset: How Top Shops Keep the Spotlight on Service [RR 1054]

08-26-2025

Transforming Your Repair Shop to Professional Auto Service Center [THA 412]

12-20-2024

How Manufacturers Are Supporting Auto Repair Professionals [RR 1017]

12-20-2024

Will Automotive Certifications Reshape Insurance Policies? [THA 411]

12-13-2024

Education and Training: Staying Ahead of the Curve [RR 1011]

11-29-2024

Rising Car Theft and Licensing Challenges [RR 1003]

11-01-2024

The Top 12 Success Strategies From Professional Auto Service CEOs [RR 1000]

10-22-2024

Profit is not a Dirty Word [FTR 106]

10-05-2024

Sales Strategies for Service Advisors and Client Service Reps [CC 114]

09-18-2024

What’s The Worst Piece of Advice You’ve Ever Been Given in Business? [THA 397]

09-06-2024

From Diesel to Dollars: Building a Better Shop [RR 977]

08-02-2024

Beyond Band-Aids: Fix Your Leaking Bucket [RR 975]

07-26-2024

The Power of Service Proposals [RR 974]

07-23-2024

Avoid These Money Mistakes! [RR 967]

06-28-2024

Effective Language Shift For Shop Owners: From Labor Rate to Service Rate [RR 964]

06-18-2024

How to Huddle [THA 374]

04-04-2024

Shop Owner Mastermind [THA 373]

03-28-2024

The Evolution of Automotive Technology Training [THA 372]

03-21-2024

Daily Dose of Top Tier Training: Today’s Class [THA 371]

03-14-2024

The Rise of the Mechanical and Technology Specialist [RR 935]

03-09-2024

Automotive Training: A Business Strategy [RR 925]

02-06-2024

The Art of Client Appreciation [RR 915]

01-02-2024

Tag Cloud

Key Word Search

Business Coaches / Advice / Leadership

The Value of Diverse Training at ASTA 2025: From Finance to Mental Health [RR 1068]

12-02-2025

Building a Foundation to Prevent Employee Turnover [THA 461]

11-28-2025

People HATE to Be Sold, Yet They LOVE to Buy [RR 1067]

11-25-2025

Good Debt, Bad Debt: Distinguishing Healthy Leverage from Financial Risk [THA 460]

11-21-2025

Rock Your Role: Creating an Experience Employees and Customers Cheer For [RR 1066]

11-18-2025

Train the Trainer: Building an Industry Boot Camp for Automotive Educators [THA 459]

11-14-2025

Helping People Do Life in Auto Repair [RR 1065]

11-11-2025

The Everyday Educator: How Leaders Reinforce Learning [THA 458]

11-07-2025

Stress, the Struggle, and the Resilience: A Guide for Leaders [RR 1064]

11-04-2025

Google Endorsed: Leveraging Local Service Ads (LSAs) to Differentiate Your Shop [THA 457]

10-31-2025

Feelings Don’t Fix Cars: Action Over Emotion in Shop Leadership [RR 1063]

10-28-2025

Walking the Talk: Why Auto Coaches Are Buying Shops Again [THA 456]

10-24-2025

A Professional Face Lift: Why the Automotive Generalist Model is Broken [RR 1062]

10-21-2025

From Alignment Dilemma to ADAS Center: Say Yes When Everyone Else Says No [THA 455]

10-17-2025

Do We Need A License To Calibrate Vehicles: The Professionalism Gap [RR 1061]

10-14-2025

Auto Repair Business SWOT: Strengths, Weaknesses, Opportunities, and Threats [THA 454]

10-10-2025

Building an Essential Skilled Automotive Career [RR 1060]

10-07-2025

The Karen Cooper Foundation: Bringing Christmas to Shelter Dogs [THA 453]

10-03-2025

Technician Talk

The Value of Diverse Training at ASTA 2025: From Finance to Mental Health [RR 1068]

12-02-2025

Building a Foundation to Prevent Employee Turnover [THA 461]

11-28-2025

People HATE to Be Sold, Yet They LOVE to Buy [RR 1067]

11-25-2025

Good Debt, Bad Debt: Distinguishing Healthy Leverage from Financial Risk [THA 460]

11-21-2025

Rock Your Role: Creating an Experience Employees and Customers Cheer For [RR 1066]

11-18-2025

Train the Trainer: Building an Industry Boot Camp for Automotive Educators [THA 459]

11-14-2025

Helping People Do Life in Auto Repair [RR 1065]

11-11-2025

The Everyday Educator: How Leaders Reinforce Learning [THA 458]

11-07-2025

Stress, the Struggle, and the Resilience: A Guide for Leaders [RR 1064]

11-04-2025

Google Endorsed: Leveraging Local Service Ads (LSAs) to Differentiate Your Shop [THA 457]

10-31-2025

Feelings Don’t Fix Cars: Action Over Emotion in Shop Leadership [RR 1063]

10-28-2025

Walking the Talk: Why Auto Coaches Are Buying Shops Again [THA 456]

10-24-2025

A Professional Face Lift: Why the Automotive Generalist Model is Broken [RR 1062]

10-21-2025

From Alignment Dilemma to ADAS Center: Say Yes When Everyone Else Says No [THA 455]

10-17-2025

Do We Need A License To Calibrate Vehicles: The Professionalism Gap [RR 1061]

10-14-2025

Auto Repair Business SWOT: Strengths, Weaknesses, Opportunities, and Threats [THA 454]

10-10-2025

Building an Essential Skilled Automotive Career [RR 1060]

10-07-2025

The Karen Cooper Foundation: Bringing Christmas to Shelter Dogs [THA 453]

10-03-2025

Training / Future Technicians / Education

The Value of Diverse Training at ASTA 2025: From Finance to Mental Health [RR 1068]

12-02-2025

Building a Foundation to Prevent Employee Turnover [THA 461]

11-28-2025

People HATE to Be Sold, Yet They LOVE to Buy [RR 1067]

11-25-2025

Good Debt, Bad Debt: Distinguishing Healthy Leverage from Financial Risk [THA 460]

11-21-2025

Rock Your Role: Creating an Experience Employees and Customers Cheer For [RR 1066]

11-18-2025

Train the Trainer: Building an Industry Boot Camp for Automotive Educators [THA 459]

11-14-2025

Helping People Do Life in Auto Repair [RR 1065]

11-11-2025

The Everyday Educator: How Leaders Reinforce Learning [THA 458]

11-07-2025

Stress, the Struggle, and the Resilience: A Guide for Leaders [RR 1064]

11-04-2025

Google Endorsed: Leveraging Local Service Ads (LSAs) to Differentiate Your Shop [THA 457]

10-31-2025

Feelings Don’t Fix Cars: Action Over Emotion in Shop Leadership [RR 1063]

10-28-2025

Walking the Talk: Why Auto Coaches Are Buying Shops Again [THA 456]

10-24-2025

A Professional Face Lift: Why the Automotive Generalist Model is Broken [RR 1062]

10-21-2025

From Alignment Dilemma to ADAS Center: Say Yes When Everyone Else Says No [THA 455]

10-17-2025

Do We Need A License To Calibrate Vehicles: The Professionalism Gap [RR 1061]

10-14-2025

Auto Repair Business SWOT: Strengths, Weaknesses, Opportunities, and Threats [THA 454]

10-10-2025

Building an Essential Skilled Automotive Career [RR 1060]

10-07-2025

The Karen Cooper Foundation: Bringing Christmas to Shelter Dogs [THA 453]

10-03-2025

Industry Thought Leaders

THA 103: Turn Price Shopping Callers Into Customers.

01-23-2019

RR 399: Service Talk 1 – The Service Adviser | Center of the Hub – Customer – Technician – Owner

01-22-2019

FTR 029: Tom Ham Part 1: What Techs want from Shop Owners

01-21-2019

RR 398: Shop Talk 9 – Hitting The Brick Wall – Business and Leadership Transformation

01-18-2019

THA 102: Second Chance – Working with and Supporting Addiction

01-16-2019

RR 397: Acquisition Integration – A Look Inside a New Location Transition

01-15-2019

FTR 028: Ryan Clo – Taking Care of the Customer is More Than Taking Care of the Car

01-14-2019

RR 396: Education – Inside the Automotive Business School of Canada

01-11-2019

THA 101: Ghosting – Minimizing New Hire No Shows

01-09-2019

RR 395: Shop Talk 8 – Second Shop Challenge | The Power of Blacktop | Industry Image

01-08-2019

FTR 027: Andy Bizub – Be The Dealer Alternative

01-07-2019

RR 394: What Quality Employees Really Want – Results From a Technician Survey

01-04-2019

THA 100: Up Your Game: Become a Level Five Leader and Improve, You, Your Business and the Aftermarket

01-02-2019

RR 393: ADAS is the Next Big Thing. Advice From an ADAS Calibration Shop.

01-01-2019

FTR 026: Derek Kaufman on Start-Stop Technology

12-31-2018

RR 392: Shop Talk 7 – The Leading Ladies

12-28-2018

THA 099: The New Tax Law Impact on the Service Professional

12-26-2018

RR 391: What Happens When a Technician Becomes a Customer for Automotive Repair.

12-25-2018

Industry Women Series

The Value of Diverse Training at ASTA 2025: From Finance to Mental Health [RR 1068]

12-02-2025

Building a Foundation to Prevent Employee Turnover [THA 461]

11-28-2025

People HATE to Be Sold, Yet They LOVE to Buy [RR 1067]

11-25-2025

Good Debt, Bad Debt: Distinguishing Healthy Leverage from Financial Risk [THA 460]

11-21-2025

Rock Your Role: Creating an Experience Employees and Customers Cheer For [RR 1066]

11-18-2025

Train the Trainer: Building an Industry Boot Camp for Automotive Educators [THA 459]

11-14-2025

Helping People Do Life in Auto Repair [RR 1065]

11-11-2025

The Everyday Educator: How Leaders Reinforce Learning [THA 458]

11-07-2025

Stress, the Struggle, and the Resilience: A Guide for Leaders [RR 1064]

11-04-2025

Google Endorsed: Leveraging Local Service Ads (LSAs) to Differentiate Your Shop [THA 457]

10-31-2025

Feelings Don’t Fix Cars: Action Over Emotion in Shop Leadership [RR 1063]

10-28-2025

Walking the Talk: Why Auto Coaches Are Buying Shops Again [THA 456]

10-24-2025

A Professional Face Lift: Why the Automotive Generalist Model is Broken [RR 1062]

10-21-2025

From Alignment Dilemma to ADAS Center: Say Yes When Everyone Else Says No [THA 455]

10-17-2025

Do We Need A License To Calibrate Vehicles: The Professionalism Gap [RR 1061]

10-14-2025

Auto Repair Business SWOT: Strengths, Weaknesses, Opportunities, and Threats [THA 454]

10-10-2025

Building an Essential Skilled Automotive Career [RR 1060]

10-07-2025

The Karen Cooper Foundation: Bringing Christmas to Shelter Dogs [THA 453]

10-03-2025

Married Partners: Women Series

The Value of Diverse Training at ASTA 2025: From Finance to Mental Health [RR 1068]

12-02-2025

Building a Foundation to Prevent Employee Turnover [THA 461]

11-28-2025

People HATE to Be Sold, Yet They LOVE to Buy [RR 1067]

11-25-2025

Good Debt, Bad Debt: Distinguishing Healthy Leverage from Financial Risk [THA 460]

11-21-2025

Rock Your Role: Creating an Experience Employees and Customers Cheer For [RR 1066]

11-18-2025

Train the Trainer: Building an Industry Boot Camp for Automotive Educators [THA 459]

11-14-2025

Helping People Do Life in Auto Repair [RR 1065]

11-11-2025

The Everyday Educator: How Leaders Reinforce Learning [THA 458]

11-07-2025

Stress, the Struggle, and the Resilience: A Guide for Leaders [RR 1064]

11-04-2025

Google Endorsed: Leveraging Local Service Ads (LSAs) to Differentiate Your Shop [THA 457]

10-31-2025

Feelings Don’t Fix Cars: Action Over Emotion in Shop Leadership [RR 1063]

10-28-2025

Walking the Talk: Why Auto Coaches Are Buying Shops Again [THA 456]

10-24-2025

A Professional Face Lift: Why the Automotive Generalist Model is Broken [RR 1062]

10-21-2025

From Alignment Dilemma to ADAS Center: Say Yes When Everyone Else Says No [THA 455]

10-17-2025

Do We Need A License To Calibrate Vehicles: The Professionalism Gap [RR 1061]

10-14-2025

Auto Repair Business SWOT: Strengths, Weaknesses, Opportunities, and Threats [THA 454]

10-10-2025

Building an Essential Skilled Automotive Career [RR 1060]

10-07-2025

The Karen Cooper Foundation: Bringing Christmas to Shelter Dogs [THA 453]

10-03-2025

Technology Series / Web / Social / Diagnostics

The Value of Diverse Training at ASTA 2025: From Finance to Mental Health [RR 1068]

12-02-2025

Building a Foundation to Prevent Employee Turnover [THA 461]

11-28-2025

People HATE to Be Sold, Yet They LOVE to Buy [RR 1067]

11-25-2025

Good Debt, Bad Debt: Distinguishing Healthy Leverage from Financial Risk [THA 460]

11-21-2025

Rock Your Role: Creating an Experience Employees and Customers Cheer For [RR 1066]

11-18-2025

Train the Trainer: Building an Industry Boot Camp for Automotive Educators [THA 459]

11-14-2025

Helping People Do Life in Auto Repair [RR 1065]

11-11-2025

The Everyday Educator: How Leaders Reinforce Learning [THA 458]

11-07-2025

Stress, the Struggle, and the Resilience: A Guide for Leaders [RR 1064]

11-04-2025

Google Endorsed: Leveraging Local Service Ads (LSAs) to Differentiate Your Shop [THA 457]

10-31-2025

Feelings Don’t Fix Cars: Action Over Emotion in Shop Leadership [RR 1063]

10-28-2025

Walking the Talk: Why Auto Coaches Are Buying Shops Again [THA 456]

10-24-2025

A Professional Face Lift: Why the Automotive Generalist Model is Broken [RR 1062]

10-21-2025

From Alignment Dilemma to ADAS Center: Say Yes When Everyone Else Says No [THA 455]

10-17-2025

Do We Need A License To Calibrate Vehicles: The Professionalism Gap [RR 1061]

10-14-2025

Auto Repair Business SWOT: Strengths, Weaknesses, Opportunities, and Threats [THA 454]

10-10-2025

Building an Essential Skilled Automotive Career [RR 1060]

10-07-2025

The Karen Cooper Foundation: Bringing Christmas to Shelter Dogs [THA 453]

10-03-2025

Multi-Shop Owners

The Value of Diverse Training at ASTA 2025: From Finance to Mental Health [RR 1068]

12-02-2025

Building a Foundation to Prevent Employee Turnover [THA 461]

11-28-2025

People HATE to Be Sold, Yet They LOVE to Buy [RR 1067]

11-25-2025

Good Debt, Bad Debt: Distinguishing Healthy Leverage from Financial Risk [THA 460]

11-21-2025

Rock Your Role: Creating an Experience Employees and Customers Cheer For [RR 1066]

11-18-2025

Train the Trainer: Building an Industry Boot Camp for Automotive Educators [THA 459]

11-14-2025

Helping People Do Life in Auto Repair [RR 1065]

11-11-2025

The Everyday Educator: How Leaders Reinforce Learning [THA 458]

11-07-2025

Stress, the Struggle, and the Resilience: A Guide for Leaders [RR 1064]

11-04-2025

Google Endorsed: Leveraging Local Service Ads (LSAs) to Differentiate Your Shop [THA 457]

10-31-2025

Feelings Don’t Fix Cars: Action Over Emotion in Shop Leadership [RR 1063]

10-28-2025

Walking the Talk: Why Auto Coaches Are Buying Shops Again [THA 456]

10-24-2025

A Professional Face Lift: Why the Automotive Generalist Model is Broken [RR 1062]

10-21-2025

From Alignment Dilemma to ADAS Center: Say Yes When Everyone Else Says No [THA 455]

10-17-2025

Do We Need A License To Calibrate Vehicles: The Professionalism Gap [RR 1061]

10-14-2025

Auto Repair Business SWOT: Strengths, Weaknesses, Opportunities, and Threats [THA 454]

10-10-2025

Building an Essential Skilled Automotive Career [RR 1060]

10-07-2025

The Karen Cooper Foundation: Bringing Christmas to Shelter Dogs [THA 453]

10-03-2025

Support Services

The Value of Diverse Training at ASTA 2025: From Finance to Mental Health [RR 1068]

12-02-2025

Building a Foundation to Prevent Employee Turnover [THA 461]

11-28-2025

People HATE to Be Sold, Yet They LOVE to Buy [RR 1067]

11-25-2025

Good Debt, Bad Debt: Distinguishing Healthy Leverage from Financial Risk [THA 460]

11-21-2025

Rock Your Role: Creating an Experience Employees and Customers Cheer For [RR 1066]

11-18-2025

Train the Trainer: Building an Industry Boot Camp for Automotive Educators [THA 459]

11-14-2025

Helping People Do Life in Auto Repair [RR 1065]

11-11-2025

The Everyday Educator: How Leaders Reinforce Learning [THA 458]

11-07-2025

Stress, the Struggle, and the Resilience: A Guide for Leaders [RR 1064]

11-04-2025

Google Endorsed: Leveraging Local Service Ads (LSAs) to Differentiate Your Shop [THA 457]

10-31-2025

Feelings Don’t Fix Cars: Action Over Emotion in Shop Leadership [RR 1063]

10-28-2025

Walking the Talk: Why Auto Coaches Are Buying Shops Again [THA 456]

10-24-2025

A Professional Face Lift: Why the Automotive Generalist Model is Broken [RR 1062]

10-21-2025

From Alignment Dilemma to ADAS Center: Say Yes When Everyone Else Says No [THA 455]

10-17-2025

Do We Need A License To Calibrate Vehicles: The Professionalism Gap [RR 1061]

10-14-2025

Auto Repair Business SWOT: Strengths, Weaknesses, Opportunities, and Threats [THA 454]

10-10-2025

Building an Essential Skilled Automotive Career [RR 1060]

10-07-2025

The Karen Cooper Foundation: Bringing Christmas to Shelter Dogs [THA 453]

10-03-2025

Educators

The Value of Diverse Training at ASTA 2025: From Finance to Mental Health [RR 1068]

12-02-2025

Building a Foundation to Prevent Employee Turnover [THA 461]

11-28-2025

People HATE to Be Sold, Yet They LOVE to Buy [RR 1067]

11-25-2025

Good Debt, Bad Debt: Distinguishing Healthy Leverage from Financial Risk [THA 460]

11-21-2025

Rock Your Role: Creating an Experience Employees and Customers Cheer For [RR 1066]

11-18-2025

Train the Trainer: Building an Industry Boot Camp for Automotive Educators [THA 459]

11-14-2025

Helping People Do Life in Auto Repair [RR 1065]

11-11-2025

The Everyday Educator: How Leaders Reinforce Learning [THA 458]

11-07-2025

Stress, the Struggle, and the Resilience: A Guide for Leaders [RR 1064]

11-04-2025

Google Endorsed: Leveraging Local Service Ads (LSAs) to Differentiate Your Shop [THA 457]

10-31-2025

Feelings Don’t Fix Cars: Action Over Emotion in Shop Leadership [RR 1063]

10-28-2025

Walking the Talk: Why Auto Coaches Are Buying Shops Again [THA 456]

10-24-2025

A Professional Face Lift: Why the Automotive Generalist Model is Broken [RR 1062]

10-21-2025

From Alignment Dilemma to ADAS Center: Say Yes When Everyone Else Says No [THA 455]

10-17-2025

Do We Need A License To Calibrate Vehicles: The Professionalism Gap [RR 1061]

10-14-2025

Auto Repair Business SWOT: Strengths, Weaknesses, Opportunities, and Threats [THA 454]

10-10-2025

Building an Essential Skilled Automotive Career [RR 1060]

10-07-2025

The Karen Cooper Foundation: Bringing Christmas to Shelter Dogs [THA 453]

10-03-2025

Town Hall Academy

The Value of Diverse Training at ASTA 2025: From Finance to Mental Health [RR 1068]

12-02-2025

Building a Foundation to Prevent Employee Turnover [THA 461]

11-28-2025

People HATE to Be Sold, Yet They LOVE to Buy [RR 1067]

11-25-2025

Good Debt, Bad Debt: Distinguishing Healthy Leverage from Financial Risk [THA 460]

11-21-2025

Rock Your Role: Creating an Experience Employees and Customers Cheer For [RR 1066]

11-18-2025

Train the Trainer: Building an Industry Boot Camp for Automotive Educators [THA 459]

11-14-2025

Helping People Do Life in Auto Repair [RR 1065]

11-11-2025

The Everyday Educator: How Leaders Reinforce Learning [THA 458]

11-07-2025

Stress, the Struggle, and the Resilience: A Guide for Leaders [RR 1064]

11-04-2025

Google Endorsed: Leveraging Local Service Ads (LSAs) to Differentiate Your Shop [THA 457]

10-31-2025

Feelings Don’t Fix Cars: Action Over Emotion in Shop Leadership [RR 1063]

10-28-2025

Walking the Talk: Why Auto Coaches Are Buying Shops Again [THA 456]

10-24-2025

A Professional Face Lift: Why the Automotive Generalist Model is Broken [RR 1062]

10-21-2025

From Alignment Dilemma to ADAS Center: Say Yes When Everyone Else Says No [THA 455]

10-17-2025

Do We Need A License To Calibrate Vehicles: The Professionalism Gap [RR 1061]

10-14-2025

Auto Repair Business SWOT: Strengths, Weaknesses, Opportunities, and Threats [THA 454]

10-10-2025

Building an Essential Skilled Automotive Career [RR 1060]

10-07-2025

The Karen Cooper Foundation: Bringing Christmas to Shelter Dogs [THA 453]

10-03-2025

The Value of Diverse Training at ASTA 2025: From Finance to Mental Health [RR 1068]

12-02-2025

Building a Foundation to Prevent Employee Turnover [THA 461]

11-28-2025

People HATE to Be Sold, Yet They LOVE to Buy [RR 1067]

11-25-2025

Good Debt, Bad Debt: Distinguishing Healthy Leverage from Financial Risk [THA 460]

11-21-2025

Rock Your Role: Creating an Experience Employees and Customers Cheer For [RR 1066]

11-18-2025

Train the Trainer: Building an Industry Boot Camp for Automotive Educators [THA 459]

11-14-2025

Helping People Do Life in Auto Repair [RR 1065]

11-11-2025

The Everyday Educator: How Leaders Reinforce Learning [THA 458]

11-07-2025

Stress, the Struggle, and the Resilience: A Guide for Leaders [RR 1064]

11-04-2025

Google Endorsed: Leveraging Local Service Ads (LSAs) to Differentiate Your Shop [THA 457]

10-31-2025

Feelings Don’t Fix Cars: Action Over Emotion in Shop Leadership [RR 1063]

10-28-2025

Walking the Talk: Why Auto Coaches Are Buying Shops Again [THA 456]

10-24-2025

A Professional Face Lift: Why the Automotive Generalist Model is Broken [RR 1062]

10-21-2025

From Alignment Dilemma to ADAS Center: Say Yes When Everyone Else Says No [THA 455]

10-17-2025

Do We Need A License To Calibrate Vehicles: The Professionalism Gap [RR 1061]

10-14-2025

Auto Repair Business SWOT: Strengths, Weaknesses, Opportunities, and Threats [THA 454]

10-10-2025

Building an Essential Skilled Automotive Career [RR 1060]

10-07-2025

The Karen Cooper Foundation: Bringing Christmas to Shelter Dogs [THA 453]

10-03-2025