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Shop Owners / Entrepreneurs

Future-Proofing the Automotive Industry: Consolidation, AI, and Career Evolution [THA 467]

01-09-2026

The Aussie Connection: US and Australian Auto Repair Face Parallel Challenges [THA 464]

12-19-2025

2025 Voice of the Technician Survey: Addressing Industry Pain Points [RR 1058]

09-23-2025

Ring to Revenue: The Power of the First Hello [THA 448]

08-29-2025

The Showtime Mindset: How Top Shops Keep the Spotlight on Service [RR 1054]

08-26-2025

Transforming Your Repair Shop to Professional Auto Service Center [THA 412]

12-20-2024

How Manufacturers Are Supporting Auto Repair Professionals [RR 1017]

12-20-2024

Will Automotive Certifications Reshape Insurance Policies? [THA 411]

12-13-2024

Education and Training: Staying Ahead of the Curve [RR 1011]

11-29-2024

Rising Car Theft and Licensing Challenges [RR 1003]

11-01-2024

The Top 12 Success Strategies From Professional Auto Service CEOs [RR 1000]

10-22-2024

Sales Strategies for Service Advisors and Client Service Reps [CC 114]

09-18-2024

What’s The Worst Piece of Advice You’ve Ever Been Given in Business? [THA 397]

09-06-2024

From Diesel to Dollars: Building a Better Shop [RR 977]

08-02-2024

Beyond Band-Aids: Fix Your Leaking Bucket [RR 975]

07-26-2024

The Power of Service Proposals [RR 974]

07-23-2024

Avoid These Money Mistakes! [RR 967]

06-28-2024

Effective Language Shift For Shop Owners: From Labor Rate to Service Rate [RR 964]

06-18-2024

How to Huddle [THA 374]

04-04-2024

Shop Owner Mastermind [THA 373]

03-28-2024

The Evolution of Automotive Technology Training [THA 372]

03-21-2024

Daily Dose of Top Tier Training: Today’s Class [THA 371]

03-14-2024

The Rise of the Mechanical and Technology Specialist [RR 935]

03-09-2024

Automotive Training: A Business Strategy [RR 925]

02-06-2024

Tag Cloud

Key Word Search

Business Coaches / Advice / Leadership

Beyond the Repair Order: The Strategy of Customer Loyalty [RR 1077]

02-03-2026

The 250K Mile Mindset: Selling Maintenance Without Selling Fear [THA 470]

01-30-2026

Beyond Babysitters: Developing Strong Managers and Financial Transparency [RR 1076]

01-27-2026

Streamlining the Mundane: How Automation Buys Back Time [THA 469]

01-23-2026

The Capacity Crisis: What If It Didn’t Have To Be So Hard? [RR 1075]

01-20-2026

Mastering Your Shop Finance: The Power of Specialized Automotive Accounting [THA 468]

01-16-2026

Do You Own a Business or a Job? [RR 1074]

01-13-2026

Future-Proofing the Automotive Industry: Consolidation, AI, and Career Evolution [THA 467]

01-09-2026

The Four Defining Roles in Your Business Story: Victim, Villain, Hero, and Guide [RR 1073]

01-06-2026

The Chicken or the Egg Trap: Hiring and Marketing for Auto Repair Shops [THA 466]

01-02-2026

Profitable vs. Valuable: The Hard Truth About Selling Your Shop [RR 1072]

12-30-2025

Vehicle Service Experts: Resources, Strategy and Best Practices for Shops [THA 465]

12-26-2025

When Customers Ask AI First: What Shop Owners Need to Know [RR 1071]

12-23-2025

The Aussie Connection: US and Australian Auto Repair Face Parallel Challenges [THA 464]

12-19-2025

The Level Testing Sales Amplifier: A Tiered System for Auto Repair Diagnostics [RR 1070]

12-16-2025

The Power of ASE Certification: 40% Better Productivity and 60% Fewer Comebacks [THA 463]

12-12-2025

The Future of Automotive Services: Diversify or Get Left Behind [RR 1069]

12-09-2025

Finding Joy in Your Business Again: The Shop Owner’s Comeback Story [THA 462]

12-05-2025

Technician Talk

Beyond the Repair Order: The Strategy of Customer Loyalty [RR 1077]

02-03-2026

The 250K Mile Mindset: Selling Maintenance Without Selling Fear [THA 470]

01-30-2026

Beyond Babysitters: Developing Strong Managers and Financial Transparency [RR 1076]

01-27-2026

Streamlining the Mundane: How Automation Buys Back Time [THA 469]

01-23-2026

The Capacity Crisis: What If It Didn’t Have To Be So Hard? [RR 1075]

01-20-2026

Mastering Your Shop Finance: The Power of Specialized Automotive Accounting [THA 468]

01-16-2026

Do You Own a Business or a Job? [RR 1074]

01-13-2026

Future-Proofing the Automotive Industry: Consolidation, AI, and Career Evolution [THA 467]

01-09-2026

The Four Defining Roles in Your Business Story: Victim, Villain, Hero, and Guide [RR 1073]

01-06-2026

The Chicken or the Egg Trap: Hiring and Marketing for Auto Repair Shops [THA 466]

01-02-2026

Profitable vs. Valuable: The Hard Truth About Selling Your Shop [RR 1072]

12-30-2025

Vehicle Service Experts: Resources, Strategy and Best Practices for Shops [THA 465]

12-26-2025

When Customers Ask AI First: What Shop Owners Need to Know [RR 1071]

12-23-2025

The Aussie Connection: US and Australian Auto Repair Face Parallel Challenges [THA 464]

12-19-2025

The Level Testing Sales Amplifier: A Tiered System for Auto Repair Diagnostics [RR 1070]

12-16-2025

The Power of ASE Certification: 40% Better Productivity and 60% Fewer Comebacks [THA 463]

12-12-2025

The Future of Automotive Services: Diversify or Get Left Behind [RR 1069]

12-09-2025

Finding Joy in Your Business Again: The Shop Owner’s Comeback Story [THA 462]

12-05-2025

Training / Future Technicians / Education

Beyond the Repair Order: The Strategy of Customer Loyalty [RR 1077]

02-03-2026

The 250K Mile Mindset: Selling Maintenance Without Selling Fear [THA 470]

01-30-2026

Beyond Babysitters: Developing Strong Managers and Financial Transparency [RR 1076]

01-27-2026

Streamlining the Mundane: How Automation Buys Back Time [THA 469]

01-23-2026

The Capacity Crisis: What If It Didn’t Have To Be So Hard? [RR 1075]

01-20-2026

Mastering Your Shop Finance: The Power of Specialized Automotive Accounting [THA 468]

01-16-2026

Do You Own a Business or a Job? [RR 1074]

01-13-2026

Future-Proofing the Automotive Industry: Consolidation, AI, and Career Evolution [THA 467]

01-09-2026

The Four Defining Roles in Your Business Story: Victim, Villain, Hero, and Guide [RR 1073]

01-06-2026

The Chicken or the Egg Trap: Hiring and Marketing for Auto Repair Shops [THA 466]

01-02-2026

Profitable vs. Valuable: The Hard Truth About Selling Your Shop [RR 1072]

12-30-2025

Vehicle Service Experts: Resources, Strategy and Best Practices for Shops [THA 465]

12-26-2025

When Customers Ask AI First: What Shop Owners Need to Know [RR 1071]

12-23-2025

The Aussie Connection: US and Australian Auto Repair Face Parallel Challenges [THA 464]

12-19-2025

The Level Testing Sales Amplifier: A Tiered System for Auto Repair Diagnostics [RR 1070]

12-16-2025

The Power of ASE Certification: 40% Better Productivity and 60% Fewer Comebacks [THA 463]

12-12-2025

The Future of Automotive Services: Diversify or Get Left Behind [RR 1069]

12-09-2025

Finding Joy in Your Business Again: The Shop Owner’s Comeback Story [THA 462]

12-05-2025

Industry Thought Leaders

Beyond the Repair Order: The Strategy of Customer Loyalty [RR 1077]

02-03-2026

The 250K Mile Mindset: Selling Maintenance Without Selling Fear [THA 470]

01-30-2026

Beyond Babysitters: Developing Strong Managers and Financial Transparency [RR 1076]

01-27-2026

Streamlining the Mundane: How Automation Buys Back Time [THA 469]

01-23-2026

The Capacity Crisis: What If It Didn’t Have To Be So Hard? [RR 1075]

01-20-2026

Mastering Your Shop Finance: The Power of Specialized Automotive Accounting [THA 468]

01-16-2026

Do You Own a Business or a Job? [RR 1074]

01-13-2026

Future-Proofing the Automotive Industry: Consolidation, AI, and Career Evolution [THA 467]

01-09-2026

The Four Defining Roles in Your Business Story: Victim, Villain, Hero, and Guide [RR 1073]

01-06-2026

The Chicken or the Egg Trap: Hiring and Marketing for Auto Repair Shops [THA 466]

01-02-2026

Profitable vs. Valuable: The Hard Truth About Selling Your Shop [RR 1072]

12-30-2025

Vehicle Service Experts: Resources, Strategy and Best Practices for Shops [THA 465]

12-26-2025

When Customers Ask AI First: What Shop Owners Need to Know [RR 1071]

12-23-2025

The Aussie Connection: US and Australian Auto Repair Face Parallel Challenges [THA 464]

12-19-2025

The Level Testing Sales Amplifier: A Tiered System for Auto Repair Diagnostics [RR 1070]

12-16-2025

The Power of ASE Certification: 40% Better Productivity and 60% Fewer Comebacks [THA 463]

12-12-2025

The Future of Automotive Services: Diversify or Get Left Behind [RR 1069]

12-09-2025

Finding Joy in Your Business Again: The Shop Owner’s Comeback Story [THA 462]

12-05-2025

Industry Women Series

Beyond the Repair Order: The Strategy of Customer Loyalty [RR 1077]

02-03-2026

The 250K Mile Mindset: Selling Maintenance Without Selling Fear [THA 470]

01-30-2026

Beyond Babysitters: Developing Strong Managers and Financial Transparency [RR 1076]

01-27-2026

Streamlining the Mundane: How Automation Buys Back Time [THA 469]

01-23-2026

The Capacity Crisis: What If It Didn’t Have To Be So Hard? [RR 1075]

01-20-2026

Mastering Your Shop Finance: The Power of Specialized Automotive Accounting [THA 468]

01-16-2026

Do You Own a Business or a Job? [RR 1074]

01-13-2026

Future-Proofing the Automotive Industry: Consolidation, AI, and Career Evolution [THA 467]

01-09-2026

The Four Defining Roles in Your Business Story: Victim, Villain, Hero, and Guide [RR 1073]

01-06-2026

The Chicken or the Egg Trap: Hiring and Marketing for Auto Repair Shops [THA 466]

01-02-2026

Profitable vs. Valuable: The Hard Truth About Selling Your Shop [RR 1072]

12-30-2025

Vehicle Service Experts: Resources, Strategy and Best Practices for Shops [THA 465]

12-26-2025

When Customers Ask AI First: What Shop Owners Need to Know [RR 1071]

12-23-2025

The Aussie Connection: US and Australian Auto Repair Face Parallel Challenges [THA 464]

12-19-2025

The Level Testing Sales Amplifier: A Tiered System for Auto Repair Diagnostics [RR 1070]

12-16-2025

The Power of ASE Certification: 40% Better Productivity and 60% Fewer Comebacks [THA 463]

12-12-2025

The Future of Automotive Services: Diversify or Get Left Behind [RR 1069]

12-09-2025

Finding Joy in Your Business Again: The Shop Owner’s Comeback Story [THA 462]

12-05-2025

Married Partners: Women Series

THA 112: Aftermarket Training in the Age of Rapid Tech Changes. How To Navigate Your Training Needs.

03-27-2019

RR 417: Rob Rowsell – Achieving Success on a Curved Road

03-26-2019

FTR 038: Jennifer Filzen – Create a Ripple Effect of Joy With and For Your Customers

03-25-2019

RR 416: Preparing Your Shop For Tomorrows Technicians – How To Attract and Retain Your Team

03-22-2019

THA 111: Building New Customers

03-20-2019

RR 415: Mitch Schneider – Legacy Aftermarket Influencer

03-19-2019

FTR 037: Scott Wheeler – Are You Really Listening to Your Customer?

03-18-2019

RR 414: Elevating Our Industry’s Definition of Mechanic/Technician

03-15-2019

THA 110: Charging What We Are Worth

03-13-2019

RR 413: Jill Trotta on Pricing Transparency

03-12-2019

FTR 036: Dwayne Myers – Say NO to the Technician Shortage

03-11-2019

RR 412: Dave Fischer – OSHA and Labor Law Expert Helps You Minimize Fines and Get Compliant

03-08-2019

THA 109: How to Handle the Overload of Information, Workload and All That You Have to Learn.

03-06-2019

RR 411: Changing of the Guard at ASCCA with Incoming President John Eppstein

03-05-2019

FTR 035: Aaron Shaffer – Sell Premium Products For All the Right Reasons

03-04-2019

RR 410: Tom Ham – Running Your Business Remotely

03-01-2019

THA 108: The Value of a Professional HR Support Company

02-27-2019

RR 409: AJ Nealey: Living the Dream. Turned His Vision Into His Reality. No, is Hard To Say for AJ!

02-26-2019

Technology Series / Web / Social / Diagnostics

Beyond the Repair Order: The Strategy of Customer Loyalty [RR 1077]

02-03-2026

The 250K Mile Mindset: Selling Maintenance Without Selling Fear [THA 470]

01-30-2026

Beyond Babysitters: Developing Strong Managers and Financial Transparency [RR 1076]

01-27-2026

Streamlining the Mundane: How Automation Buys Back Time [THA 469]

01-23-2026

The Capacity Crisis: What If It Didn’t Have To Be So Hard? [RR 1075]

01-20-2026

Mastering Your Shop Finance: The Power of Specialized Automotive Accounting [THA 468]

01-16-2026

Do You Own a Business or a Job? [RR 1074]

01-13-2026

Future-Proofing the Automotive Industry: Consolidation, AI, and Career Evolution [THA 467]

01-09-2026

The Four Defining Roles in Your Business Story: Victim, Villain, Hero, and Guide [RR 1073]

01-06-2026

The Chicken or the Egg Trap: Hiring and Marketing for Auto Repair Shops [THA 466]

01-02-2026

Profitable vs. Valuable: The Hard Truth About Selling Your Shop [RR 1072]

12-30-2025

Vehicle Service Experts: Resources, Strategy and Best Practices for Shops [THA 465]

12-26-2025

When Customers Ask AI First: What Shop Owners Need to Know [RR 1071]

12-23-2025

The Aussie Connection: US and Australian Auto Repair Face Parallel Challenges [THA 464]

12-19-2025

The Level Testing Sales Amplifier: A Tiered System for Auto Repair Diagnostics [RR 1070]

12-16-2025

The Power of ASE Certification: 40% Better Productivity and 60% Fewer Comebacks [THA 463]

12-12-2025

The Future of Automotive Services: Diversify or Get Left Behind [RR 1069]

12-09-2025

Finding Joy in Your Business Again: The Shop Owner’s Comeback Story [THA 462]

12-05-2025

Multi-Shop Owners

Beyond the Repair Order: The Strategy of Customer Loyalty [RR 1077]

02-03-2026

The 250K Mile Mindset: Selling Maintenance Without Selling Fear [THA 470]

01-30-2026

Beyond Babysitters: Developing Strong Managers and Financial Transparency [RR 1076]

01-27-2026

Streamlining the Mundane: How Automation Buys Back Time [THA 469]

01-23-2026

The Capacity Crisis: What If It Didn’t Have To Be So Hard? [RR 1075]

01-20-2026

Mastering Your Shop Finance: The Power of Specialized Automotive Accounting [THA 468]

01-16-2026

Do You Own a Business or a Job? [RR 1074]

01-13-2026

Future-Proofing the Automotive Industry: Consolidation, AI, and Career Evolution [THA 467]

01-09-2026

The Four Defining Roles in Your Business Story: Victim, Villain, Hero, and Guide [RR 1073]

01-06-2026

The Chicken or the Egg Trap: Hiring and Marketing for Auto Repair Shops [THA 466]

01-02-2026

Profitable vs. Valuable: The Hard Truth About Selling Your Shop [RR 1072]

12-30-2025

Vehicle Service Experts: Resources, Strategy and Best Practices for Shops [THA 465]

12-26-2025

When Customers Ask AI First: What Shop Owners Need to Know [RR 1071]

12-23-2025

The Aussie Connection: US and Australian Auto Repair Face Parallel Challenges [THA 464]

12-19-2025

The Level Testing Sales Amplifier: A Tiered System for Auto Repair Diagnostics [RR 1070]

12-16-2025

The Power of ASE Certification: 40% Better Productivity and 60% Fewer Comebacks [THA 463]

12-12-2025

The Future of Automotive Services: Diversify or Get Left Behind [RR 1069]

12-09-2025

Finding Joy in Your Business Again: The Shop Owner’s Comeback Story [THA 462]

12-05-2025

Support Services

Beyond the Repair Order: The Strategy of Customer Loyalty [RR 1077]

02-03-2026

The 250K Mile Mindset: Selling Maintenance Without Selling Fear [THA 470]

01-30-2026

Beyond Babysitters: Developing Strong Managers and Financial Transparency [RR 1076]

01-27-2026

Streamlining the Mundane: How Automation Buys Back Time [THA 469]

01-23-2026

The Capacity Crisis: What If It Didn’t Have To Be So Hard? [RR 1075]

01-20-2026

Mastering Your Shop Finance: The Power of Specialized Automotive Accounting [THA 468]

01-16-2026

Do You Own a Business or a Job? [RR 1074]

01-13-2026

Future-Proofing the Automotive Industry: Consolidation, AI, and Career Evolution [THA 467]

01-09-2026

The Four Defining Roles in Your Business Story: Victim, Villain, Hero, and Guide [RR 1073]

01-06-2026

The Chicken or the Egg Trap: Hiring and Marketing for Auto Repair Shops [THA 466]

01-02-2026

Profitable vs. Valuable: The Hard Truth About Selling Your Shop [RR 1072]

12-30-2025

Vehicle Service Experts: Resources, Strategy and Best Practices for Shops [THA 465]

12-26-2025

When Customers Ask AI First: What Shop Owners Need to Know [RR 1071]

12-23-2025

The Aussie Connection: US and Australian Auto Repair Face Parallel Challenges [THA 464]

12-19-2025

The Level Testing Sales Amplifier: A Tiered System for Auto Repair Diagnostics [RR 1070]

12-16-2025

The Power of ASE Certification: 40% Better Productivity and 60% Fewer Comebacks [THA 463]

12-12-2025

The Future of Automotive Services: Diversify or Get Left Behind [RR 1069]

12-09-2025

Finding Joy in Your Business Again: The Shop Owner’s Comeback Story [THA 462]

12-05-2025

Educators

Beyond the Repair Order: The Strategy of Customer Loyalty [RR 1077]

02-03-2026

The 250K Mile Mindset: Selling Maintenance Without Selling Fear [THA 470]

01-30-2026

Beyond Babysitters: Developing Strong Managers and Financial Transparency [RR 1076]

01-27-2026

Streamlining the Mundane: How Automation Buys Back Time [THA 469]

01-23-2026

The Capacity Crisis: What If It Didn’t Have To Be So Hard? [RR 1075]

01-20-2026

Mastering Your Shop Finance: The Power of Specialized Automotive Accounting [THA 468]

01-16-2026

Do You Own a Business or a Job? [RR 1074]

01-13-2026

Future-Proofing the Automotive Industry: Consolidation, AI, and Career Evolution [THA 467]

01-09-2026

The Four Defining Roles in Your Business Story: Victim, Villain, Hero, and Guide [RR 1073]

01-06-2026

The Chicken or the Egg Trap: Hiring and Marketing for Auto Repair Shops [THA 466]

01-02-2026

Profitable vs. Valuable: The Hard Truth About Selling Your Shop [RR 1072]

12-30-2025

Vehicle Service Experts: Resources, Strategy and Best Practices for Shops [THA 465]

12-26-2025

When Customers Ask AI First: What Shop Owners Need to Know [RR 1071]

12-23-2025

The Aussie Connection: US and Australian Auto Repair Face Parallel Challenges [THA 464]

12-19-2025

The Level Testing Sales Amplifier: A Tiered System for Auto Repair Diagnostics [RR 1070]

12-16-2025

The Power of ASE Certification: 40% Better Productivity and 60% Fewer Comebacks [THA 463]

12-12-2025

The Future of Automotive Services: Diversify or Get Left Behind [RR 1069]

12-09-2025

Finding Joy in Your Business Again: The Shop Owner’s Comeback Story [THA 462]

12-05-2025

Town Hall Academy

Beyond the Repair Order: The Strategy of Customer Loyalty [RR 1077]

02-03-2026

The 250K Mile Mindset: Selling Maintenance Without Selling Fear [THA 470]

01-30-2026

Beyond Babysitters: Developing Strong Managers and Financial Transparency [RR 1076]

01-27-2026

Streamlining the Mundane: How Automation Buys Back Time [THA 469]

01-23-2026

The Capacity Crisis: What If It Didn’t Have To Be So Hard? [RR 1075]

01-20-2026

Mastering Your Shop Finance: The Power of Specialized Automotive Accounting [THA 468]

01-16-2026

Do You Own a Business or a Job? [RR 1074]

01-13-2026

Future-Proofing the Automotive Industry: Consolidation, AI, and Career Evolution [THA 467]

01-09-2026

The Four Defining Roles in Your Business Story: Victim, Villain, Hero, and Guide [RR 1073]

01-06-2026

The Chicken or the Egg Trap: Hiring and Marketing for Auto Repair Shops [THA 466]

01-02-2026

Profitable vs. Valuable: The Hard Truth About Selling Your Shop [RR 1072]

12-30-2025

Vehicle Service Experts: Resources, Strategy and Best Practices for Shops [THA 465]

12-26-2025

When Customers Ask AI First: What Shop Owners Need to Know [RR 1071]

12-23-2025

The Aussie Connection: US and Australian Auto Repair Face Parallel Challenges [THA 464]

12-19-2025

The Level Testing Sales Amplifier: A Tiered System for Auto Repair Diagnostics [RR 1070]

12-16-2025

The Power of ASE Certification: 40% Better Productivity and 60% Fewer Comebacks [THA 463]

12-12-2025

The Future of Automotive Services: Diversify or Get Left Behind [RR 1069]

12-09-2025

Finding Joy in Your Business Again: The Shop Owner’s Comeback Story [THA 462]

12-05-2025

Beyond the Repair Order: The Strategy of Customer Loyalty [RR 1077]

02-03-2026

The 250K Mile Mindset: Selling Maintenance Without Selling Fear [THA 470]

01-30-2026

Beyond Babysitters: Developing Strong Managers and Financial Transparency [RR 1076]

01-27-2026

Streamlining the Mundane: How Automation Buys Back Time [THA 469]

01-23-2026

The Capacity Crisis: What If It Didn’t Have To Be So Hard? [RR 1075]

01-20-2026

Mastering Your Shop Finance: The Power of Specialized Automotive Accounting [THA 468]

01-16-2026

Do You Own a Business or a Job? [RR 1074]

01-13-2026

Future-Proofing the Automotive Industry: Consolidation, AI, and Career Evolution [THA 467]

01-09-2026

The Four Defining Roles in Your Business Story: Victim, Villain, Hero, and Guide [RR 1073]

01-06-2026

The Chicken or the Egg Trap: Hiring and Marketing for Auto Repair Shops [THA 466]

01-02-2026

Profitable vs. Valuable: The Hard Truth About Selling Your Shop [RR 1072]

12-30-2025

Vehicle Service Experts: Resources, Strategy and Best Practices for Shops [THA 465]

12-26-2025

When Customers Ask AI First: What Shop Owners Need to Know [RR 1071]

12-23-2025

The Aussie Connection: US and Australian Auto Repair Face Parallel Challenges [THA 464]

12-19-2025

The Level Testing Sales Amplifier: A Tiered System for Auto Repair Diagnostics [RR 1070]

12-16-2025

The Power of ASE Certification: 40% Better Productivity and 60% Fewer Comebacks [THA 463]

12-12-2025

The Future of Automotive Services: Diversify or Get Left Behind [RR 1069]

12-09-2025

Finding Joy in Your Business Again: The Shop Owner’s Comeback Story [THA 462]

12-05-2025