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The Aftermarket's Largest Library of Audio Content for Personal and Business Insights, Ideas and Inspiration Your Learning Curve Never Sounded So Good Categories Academy Aftermarket Weekly All Podcasts AMi Credit ASA Members Automotive Student Must Listen Bonus Episode CarmCast Classic Must Listen Coaching – Advice – Leadership Series For The Record Podcast Industry Thought Leaders Series Industry Women Series Married Partners MSO: Multi Shop Owner Series Remarkable Results Radio Service Professional Series Service Talk Shop Talk Support Services Series Technician Talk Technology Series Training/Future Technicians Series Archives April 2024 March 2024 February 2024 January 2024 December 2023 November 2023 October 2023 September 2023 August 2023 July 2023 June 2023 May 2023 April 2023 March 2023 February 2023 January 2023 December 2022 November 2022 October 2022 September 2022 August 2022 July 2022 June 2022 May 2022 April 2022 March 2022 February 2022 January 2022 December 2021 November 2021 October 2021 September 2021 August 2021 July 2021 June 2021 May 2021 April 2021 March 2021 February 2021 January 2021 December 2020 November 2020 October 2020 September 2020 August 2020 July 2020 June 2020 May 2020 April 2020 March 2020 February 2020 January 2020 December 2019 November 2019 October 2019 September 2019 August 2019 July 2019 June 2019 May 2019 April 2019 March 2019 February 2019 January 2019 December 2018 November 2018 October 2018 September 2018 August 2018 July 2018 June 2018 May 2018 April 2018 March 2018 February 2018 January 2018 December 2017 November 2017 October 2017 September 2017 August 2017 July 2017 June 2017 May 2017 April 2017 March 2017 February 2017 January 2017 December 2016 November 2016 October 2016 September 2016 August 2016 July 2016 June 2016 May 2016 April 2016 March 2016 February 2016 January 2016 December 2015 November 2015 October 2015 September 2015 August 2015 July 2015 June 2015 May 2015 April 2015 March 2015 Shop Owners / Entrepreneurs How to Huddle [THA 374] 04-04-2024 Shop Owner Mastermind [THA 373] 03-28-2024 The Evolution of Automotive Technology Training [THA 372] 03-21-2024 Daily Dose of Top Tier Training: Today’s Class [THA 371] 03-14-2024 The Rise of the Mechanical and Technology Specialist [RR 935] 03-09-2024 Automotive Training: A Business Strategy [RR 925] 02-06-2024 The Art of Client Appreciation [RR 915] 01-02-2024 The New Frontier of Measuring Service Advisor Effort and Output [RR 913] 12-26-2023 Why CRM is Vital to Automotive Shop Success [THA 359] 12-21-2023 Teaching Seniors How to Drive Safe, Smart and Healthy – Greg Buckley [RR 911] 12-19-2023 Exploring the Depths of Self-Reflection: The Power of Personal SWOT Anaylsis [RR 907] 12-05-2023 Give Me 10 Update: Collaboration with Education [AW 186] 12-02-2023 Technician’s Three-Year Succession Plan [RR 906] 12-01-2023 Becoming a Shop Owner with Meg Richards [AW 185] 11-25-2023 CASE: Controller, Analyzer, Socializer, Entrepreneur- Which Personality Type Are You? [RR 904] 11-24-2023 OK, I Raised My Labor Rate: Now What?! [THA 355] 11-23-2023 Transparency is the New Trust: Bridging the Gap Between Technology and Client [RR 903] 11-21-2023 Up Close and Personal with Brett Beachler [AW 184] 11-18-2023 Congressional Testimony: Right to Repair Update [RR 902] 11-17-2023 Deferred Work: A Sales Growth Tactic [THA 354] 11-16-2023 Creating Psychological Safety For Your Employees [RR 901] 11-14-2023 Personal Development in Sales Training: Pushing Boundaries for Growth [AW 183] 11-11-2023 Hands-On EV and Hybrid Training: Earthling Automotive [THA 353] 11-09-2023 Insights Into AAPEX 2023: Right to Repair and Magic Johnson [RR 899] 11-07-2023 1 2 3 … 37 Next » Back To Top Tag Cloud Key Word Search 20 Questions in 30 Minutes AAPEX ADAS Advancing the Aftermarket Adversity Advisory Councils AMi Credit Apprentice ASE ASE Educational Foundation Association-Industry Activity ATRA Author Autonomous Vehicle Average Repair Order - ARO AYES Back Office Best Practices Beyond the Shop Bonus Episode Book Review Branch Store - Multi Shop Operation (MSO) Brand Business Coach Business Culture Business Models Business Model Transformation Career CARS Change Compensation Competition Compliance Connected Car Consolidation Corporate Culture Covid-19 Culture of Learning Customer Experience Customer Financing Customer Reviews Customer Service Dashboard Data Decades Demographics Diagnostics Digital Disruptor Distributors DVI/Paperless E-Myth Story Education Electric Vehicles Emerging Technology Entrepreneurialism EOS - Entrepreneurial Operating System EQ Emotional Intelligence Equipment Expansion Expense Control Family Legacy Female Friendly Female Shop Owner Financial Fleet Future Technology Geek Talk General Manager / COO Generations Generation Z Goals Google Gross Margin Heavy Duty Hiring Human Resources Humorous Hybrid/Electric Vehicles Incentive Compensation Industry Recognition Instructors Insurance Internships In The Media Jobs Key Performance Indicators Labor Rates Leadership Leadership 2.0 Lean Legacy Leadership Legacy Professional Legal Legends Manufacturer Marketing Married Mentor/Mentoring Mentoring Millennials Mobile Diagnostics/Repair NACAT NASTF NATEF Networking New Building Newsletter Operations Partners Parts Parts Margins Parts Warranty People Development Performance Reviews Personal Development Personal Survival Personnel Development Philanthropy/Community Processes Productivity Profit Quality Controls Recruiting Retention Reviews Safety Scholarships Selling Selling Maintenance SEO-Internet Service Advisor Social Media Specialization Start-Up Succession Planning Suppliers Survey Data - Studies Survival Systems TAAS Technicians Technician Shortage Technician Training Technician Training. dvi/paperless Technology Tech Trends Telematics Thought Leaders Time Management Tools Training Training Events Transmissions Trends Twenty Group Used Cars Virtual Shop Tour Vision Vision Training-Expo Vocational Schools Wealth Websites Work Environment www Business Coaches / Advice / Leadership Road to NAPA Auto Care Gold Certified: From Technician to Owner of 6 Locations [RR 946] 04-16-2024 A Better Road to Success: Navigating Your SMS and Customer Rapport [RR 945] 04-12-2024 Industry SWOT: Strengths Weaknesses Opportunities Threats [THA 375] 04-11-2024 Are You Measuring Sales by the Minute? [RR 944] 04-09-2024 The Courage to Train: From Hawaii to Kansas City [RR 943] 04-05-2024 How to Huddle [THA 374] 04-04-2024 In 8 Years I’ve Been Through 68 Service Advisors [RR 942] 04-02-2024 Mentorship, Training and the Rise of Specialists [E941] 03-29-2024 Shop Owner Mastermind [THA 373] 03-28-2024 The Coach’s Toolkit: The Role of Coaches in Shaping Industry Leaders [RR 940] 03-26-2024 Business Growth and Personal Development: Education, Delegation and Elevation [RR 939] 03-22-2024 The Evolution of Automotive Technology Training [THA 372] 03-21-2024 Are You Addicted to Social Media? [RR 938] 03-19-2024 Everything You Wanted to Know About Thermal Management Fluids But Were Afraid to Ask [RR 937] 03-15-2024 Daily Dose of Top Tier Training: Today’s Class [THA 371] 03-14-2024 Measuring Technician Performance with Scorecards and Analytics [RR 936] 03-12-2024 The Rise of the Mechanical and Technology Specialist [RR 935] 03-09-2024 From Shop Owner to Trainer [RR 934] 03-08-2024 1 2 3 … 89 Next » Back To Top Technician Talk Road to NAPA Auto Care Gold Certified: From Technician to Owner of 6 Locations [RR 946] 04-16-2024 A Better Road to Success: Navigating Your SMS and Customer Rapport [RR 945] 04-12-2024 Industry SWOT: Strengths Weaknesses Opportunities Threats [THA 375] 04-11-2024 Are You Measuring Sales by the Minute? [RR 944] 04-09-2024 The Courage to Train: From Hawaii to Kansas City [RR 943] 04-05-2024 How to Huddle [THA 374] 04-04-2024 In 8 Years I’ve Been Through 68 Service Advisors [RR 942] 04-02-2024 Mentorship, Training and the Rise of Specialists [E941] 03-29-2024 Shop Owner Mastermind [THA 373] 03-28-2024 The Coach’s Toolkit: The Role of Coaches in Shaping Industry Leaders [RR 940] 03-26-2024 Business Growth and Personal Development: Education, Delegation and Elevation [RR 939] 03-22-2024 The Evolution of Automotive Technology Training [THA 372] 03-21-2024 Are You Addicted to Social Media? [RR 938] 03-19-2024 Everything You Wanted to Know About Thermal Management Fluids But Were Afraid to Ask [RR 937] 03-15-2024 Daily Dose of Top Tier Training: Today’s Class [THA 371] 03-14-2024 Measuring Technician Performance with Scorecards and Analytics [RR 936] 03-12-2024 The Rise of the Mechanical and Technology Specialist [RR 935] 03-09-2024 From Shop Owner to Trainer [RR 934] 03-08-2024 1 2 3 … 89 Next » Back To Top Training / Future Technicians / Education Road to NAPA Auto Care Gold Certified: From Technician to Owner of 6 Locations [RR 946] 04-16-2024 A Better Road to Success: Navigating Your SMS and Customer Rapport [RR 945] 04-12-2024 Industry SWOT: Strengths Weaknesses Opportunities Threats [THA 375] 04-11-2024 Are You Measuring Sales by the Minute? [RR 944] 04-09-2024 The Courage to Train: From Hawaii to Kansas City [RR 943] 04-05-2024 How to Huddle [THA 374] 04-04-2024 In 8 Years I’ve Been Through 68 Service Advisors [RR 942] 04-02-2024 Mentorship, Training and the Rise of Specialists [E941] 03-29-2024 Shop Owner Mastermind [THA 373] 03-28-2024 The Coach’s Toolkit: The Role of Coaches in Shaping Industry Leaders [RR 940] 03-26-2024 Business Growth and Personal Development: Education, Delegation and Elevation [RR 939] 03-22-2024 The Evolution of Automotive Technology Training [THA 372] 03-21-2024 Are You Addicted to Social Media? [RR 938] 03-19-2024 Everything You Wanted to Know About Thermal Management Fluids But Were Afraid to Ask [RR 937] 03-15-2024 Daily Dose of Top Tier Training: Today’s Class [THA 371] 03-14-2024 Measuring Technician Performance with Scorecards and Analytics [RR 936] 03-12-2024 The Rise of the Mechanical and Technology Specialist [RR 935] 03-09-2024 From Shop Owner to Trainer [RR 934] 03-08-2024 1 2 3 … 89 Next » Back To Top Industry Thought Leaders Road to NAPA Auto Care Gold Certified: From Technician to Owner of 6 Locations [RR 946] 04-16-2024 A Better Road to Success: Navigating Your SMS and Customer Rapport [RR 945] 04-12-2024 Industry SWOT: Strengths Weaknesses Opportunities Threats [THA 375] 04-11-2024 Are You Measuring Sales by the Minute? [RR 944] 04-09-2024 The Courage to Train: From Hawaii to Kansas City [RR 943] 04-05-2024 How to Huddle [THA 374] 04-04-2024 In 8 Years I’ve Been Through 68 Service Advisors [RR 942] 04-02-2024 Mentorship, Training and the Rise of Specialists [E941] 03-29-2024 Shop Owner Mastermind [THA 373] 03-28-2024 The Coach’s Toolkit: The Role of Coaches in Shaping Industry Leaders [RR 940] 03-26-2024 Business Growth and Personal Development: Education, Delegation and Elevation [RR 939] 03-22-2024 The Evolution of Automotive Technology Training [THA 372] 03-21-2024 Are You Addicted to Social Media? 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[RR 938] 03-19-2024 Everything You Wanted to Know About Thermal Management Fluids But Were Afraid to Ask [RR 937] 03-15-2024 Daily Dose of Top Tier Training: Today’s Class [THA 371] 03-14-2024 Measuring Technician Performance with Scorecards and Analytics [RR 936] 03-12-2024 The Rise of the Mechanical and Technology Specialist [RR 935] 03-09-2024 From Shop Owner to Trainer [RR 934] 03-08-2024 1 2 3 … 89 Next » Back To Top Married Partners: Women Series Road to NAPA Auto Care Gold Certified: From Technician to Owner of 6 Locations [RR 946] 04-16-2024 A Better Road to Success: Navigating Your SMS and Customer Rapport [RR 945] 04-12-2024 Industry SWOT: Strengths Weaknesses Opportunities Threats [THA 375] 04-11-2024 Are You Measuring Sales by the Minute? [RR 944] 04-09-2024 The Courage to Train: From Hawaii to Kansas City [RR 943] 04-05-2024 How to Huddle [THA 374] 04-04-2024 In 8 Years I’ve Been Through 68 Service Advisors [RR 942] 04-02-2024 Mentorship, Training and the Rise of Specialists [E941] 03-29-2024 Shop Owner Mastermind [THA 373] 03-28-2024 The Coach’s Toolkit: The Role of Coaches in Shaping Industry Leaders [RR 940] 03-26-2024 Business Growth and Personal Development: Education, Delegation and Elevation [RR 939] 03-22-2024 The Evolution of Automotive Technology Training [THA 372] 03-21-2024 Are You Addicted to Social Media? [RR 938] 03-19-2024 Everything You Wanted to Know About Thermal Management Fluids But Were Afraid to Ask [RR 937] 03-15-2024 Daily Dose of Top Tier Training: Today’s Class [THA 371] 03-14-2024 Measuring Technician Performance with Scorecards and Analytics [RR 936] 03-12-2024 The Rise of the Mechanical and Technology Specialist [RR 935] 03-09-2024 From Shop Owner to Trainer [RR 934] 03-08-2024 1 2 3 … 89 Next » Back To Top Technology Series / Web / Social / Diagnostics Road to NAPA Auto Care Gold Certified: From Technician to Owner of 6 Locations [RR 946] 04-16-2024 A Better Road to Success: Navigating Your SMS and Customer Rapport [RR 945] 04-12-2024 Industry SWOT: Strengths Weaknesses Opportunities Threats [THA 375] 04-11-2024 Are You Measuring Sales by the Minute? [RR 944] 04-09-2024 The Courage to Train: From Hawaii to Kansas City [RR 943] 04-05-2024 How to Huddle [THA 374] 04-04-2024 In 8 Years I’ve Been Through 68 Service Advisors [RR 942] 04-02-2024 Mentorship, Training and the Rise of Specialists [E941] 03-29-2024 Shop Owner Mastermind [THA 373] 03-28-2024 The Coach’s Toolkit: The Role of Coaches in Shaping Industry Leaders [RR 940] 03-26-2024 Business Growth and Personal Development: Education, Delegation and Elevation [RR 939] 03-22-2024 The Evolution of Automotive Technology Training [THA 372] 03-21-2024 Are You Addicted to Social Media? [RR 938] 03-19-2024 Everything You Wanted to Know About Thermal Management Fluids But Were Afraid to Ask [RR 937] 03-15-2024 Daily Dose of Top Tier Training: Today’s Class [THA 371] 03-14-2024 Measuring Technician Performance with Scorecards and Analytics [RR 936] 03-12-2024 The Rise of the Mechanical and Technology Specialist [RR 935] 03-09-2024 From Shop Owner to Trainer [RR 934] 03-08-2024 1 2 3 … 89 Next » Back To Top Multi-Shop Owners Road to NAPA Auto Care Gold Certified: From Technician to Owner of 6 Locations [RR 946] 04-16-2024 A Better Road to Success: Navigating Your SMS and Customer Rapport [RR 945] 04-12-2024 Industry SWOT: Strengths Weaknesses Opportunities Threats [THA 375] 04-11-2024 Are You Measuring Sales by the Minute? [RR 944] 04-09-2024 The Courage to Train: From Hawaii to Kansas City [RR 943] 04-05-2024 How to Huddle [THA 374] 04-04-2024 In 8 Years I’ve Been Through 68 Service Advisors [RR 942] 04-02-2024 Mentorship, Training and the Rise of Specialists [E941] 03-29-2024 Shop Owner Mastermind [THA 373] 03-28-2024 The Coach’s Toolkit: The Role of Coaches in Shaping Industry Leaders [RR 940] 03-26-2024 Business Growth and Personal Development: Education, Delegation and Elevation [RR 939] 03-22-2024 The Evolution of Automotive Technology Training [THA 372] 03-21-2024 Are You Addicted to Social Media? [RR 938] 03-19-2024 Everything You Wanted to Know About Thermal Management Fluids But Were Afraid to Ask [RR 937] 03-15-2024 Daily Dose of Top Tier Training: Today’s Class [THA 371] 03-14-2024 Measuring Technician Performance with Scorecards and Analytics [RR 936] 03-12-2024 The Rise of the Mechanical and Technology Specialist [RR 935] 03-09-2024 From Shop Owner to Trainer [RR 934] 03-08-2024 1 2 3 … 89 Next » Back To Top Support Services FTR 061: Bill Haas – Let’s Not Make The Same Mistake We Made With R12 With Ownership Of Data? Let’s Re-think This. 09-02-2019 RR 462: Paul McCarthy – AASA President Has the Back of the Service Professional 08-30-2019 THA 134: Market Changes and What I’m Doing About Them 08-29-2019 RR 461: Dan Taylor – Emotional Intelligence (EQ) Leads to High Performance Shops – Part 1 08-27-2019 FTR 060: Jeff Rudnick – Are Cooperatives in Our Future 08-26-2019 RR 460: Erick Bock – How to Quit Your Job and Face your FEARS – Go Where Your Passion Resides! 08-23-2019 THA 133: Why Soft or Life Skills Training Matters for Business Success 08-22-2019 RR 459: Standards And Values Foster a United Purpose for Your Team 08-20-2019 FTR 059: Greg Buckley on LYFT 08-19-2019 RR 458: John Passante and Rob Tinson – Is Face To Face Communications Gone? 08-16-2019 THA 132: Business Coaches Lab: Building an Enduring Business Culture 08-14-2019 RR 457: Justin Allen – Working Too Hard? Feel Burned Out? 08-13-2019 FTR 058: Tomi Oliva – Would You Work For You? 08-12-2019 RR 456: Jennifer Grady ESQ – Harassment Training Required by Law 08-09-2019 THA 131: Preparing Your Shop For the Next Five and Ten Years 08-08-2019 RR 455: Scott Shotton – Building Quality Trainers of Tomorrow 08-06-2019 FTR 057: Carm Capriotto – Get Involved In This National Cancer Research Program – Brakes For Breasts 08-05-2019 RR 454: Danny Durbin – Integrating the Third Generation 08-02-2019 « Previous 1 … 51 52 53 54 55 … 89 Next » Back To Top Educators Road to NAPA Auto Care Gold Certified: From Technician to Owner of 6 Locations [RR 946] 04-16-2024 A Better Road to Success: Navigating Your SMS and Customer Rapport [RR 945] 04-12-2024 Industry SWOT: Strengths Weaknesses Opportunities Threats [THA 375] 04-11-2024 Are You Measuring Sales by the Minute? 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[RR 938] 03-19-2024 Everything You Wanted to Know About Thermal Management Fluids But Were Afraid to Ask [RR 937] 03-15-2024 Daily Dose of Top Tier Training: Today’s Class [THA 371] 03-14-2024 Measuring Technician Performance with Scorecards and Analytics [RR 936] 03-12-2024 The Rise of the Mechanical and Technology Specialist [RR 935] 03-09-2024 From Shop Owner to Trainer [RR 934] 03-08-2024 1 2 3 … 89 Next » Back To Top Town Hall Academy Road to NAPA Auto Care Gold Certified: From Technician to Owner of 6 Locations [RR 946] 04-16-2024 A Better Road to Success: Navigating Your SMS and Customer Rapport [RR 945] 04-12-2024 Industry SWOT: Strengths Weaknesses Opportunities Threats [THA 375] 04-11-2024 Are You Measuring Sales by the Minute? [RR 944] 04-09-2024 The Courage to Train: From Hawaii to Kansas City [RR 943] 04-05-2024 How to Huddle [THA 374] 04-04-2024 In 8 Years I’ve Been Through 68 Service Advisors [RR 942] 04-02-2024 Mentorship, Training and the Rise of Specialists [E941] 03-29-2024 Shop Owner Mastermind [THA 373] 03-28-2024 The Coach’s Toolkit: The Role of Coaches in Shaping Industry Leaders [RR 940] 03-26-2024 Business Growth and Personal Development: Education, Delegation and Elevation [RR 939] 03-22-2024 The Evolution of Automotive Technology Training [THA 372] 03-21-2024 Are You Addicted to Social Media? [RR 938] 03-19-2024 Everything You Wanted to Know About Thermal Management Fluids But Were Afraid to Ask [RR 937] 03-15-2024 Daily Dose of Top Tier Training: Today’s Class [THA 371] 03-14-2024 Measuring Technician Performance with Scorecards and Analytics [RR 936] 03-12-2024 The Rise of the Mechanical and Technology Specialist [RR 935] 03-09-2024 From Shop Owner to Trainer [RR 934] 03-08-2024 1 2 3 … 89 Next » Back To Top Road to NAPA Auto Care Gold Certified: From Technician to Owner of 6 Locations [RR 946] 04-16-2024 A Better Road to Success: Navigating Your SMS and Customer Rapport [RR 945] 04-12-2024 Industry SWOT: Strengths Weaknesses Opportunities Threats [THA 375] 04-11-2024 Are You Measuring Sales by the Minute? [RR 944] 04-09-2024 The Courage to Train: From Hawaii to Kansas City [RR 943] 04-05-2024 How to Huddle [THA 374] 04-04-2024 In 8 Years I’ve Been Through 68 Service Advisors [RR 942] 04-02-2024 Mentorship, Training and the Rise of Specialists [E941] 03-29-2024 Shop Owner Mastermind [THA 373] 03-28-2024 The Coach’s Toolkit: The Role of Coaches in Shaping Industry Leaders [RR 940] 03-26-2024 Business Growth and Personal Development: Education, Delegation and Elevation [RR 939] 03-22-2024 The Evolution of Automotive Technology Training [THA 372] 03-21-2024 Are You Addicted to Social Media? 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