The Aftermarket's Largest Library of Audio Content for Personal and Business Insights, Ideas and Inspiration Your Learning Curve Never Sounded So Good Categories Academy Aftermarket Weekly All Podcasts AMi Credit ASA Members Automotive Student Must Listen Bonus Episode CarmCast Classic Must Listen Coaching – Advice – Leadership Series For The Record Podcast Industry Thought Leaders Series Industry Women Series Married Partners MSO: Multi Shop Owner Series Remarkable Results Radio Service Professional Series Service Talk Shop Talk Support Services Series Technician Talk Technology Series Training/Future Technicians Series Archives June 2025 May 2025 April 2025 March 2025 February 2025 January 2025 December 2024 November 2024 October 2024 September 2024 August 2024 July 2024 June 2024 May 2024 April 2024 March 2024 February 2024 January 2024 December 2023 November 2023 October 2023 September 2023 August 2023 July 2023 June 2023 May 2023 April 2023 March 2023 February 2023 January 2023 December 2022 November 2022 October 2022 September 2022 August 2022 July 2022 June 2022 May 2022 April 2022 March 2022 February 2022 January 2022 December 2021 November 2021 October 2021 September 2021 August 2021 July 2021 June 2021 May 2021 April 2021 March 2021 February 2021 January 2021 December 2020 November 2020 October 2020 September 2020 August 2020 July 2020 June 2020 May 2020 April 2020 March 2020 February 2020 January 2020 December 2019 November 2019 October 2019 September 2019 August 2019 July 2019 June 2019 May 2019 April 2019 March 2019 February 2019 January 2019 December 2018 November 2018 October 2018 September 2018 August 2018 July 2018 June 2018 May 2018 April 2018 March 2018 February 2018 January 2018 December 2017 November 2017 October 2017 September 2017 August 2017 July 2017 June 2017 May 2017 April 2017 March 2017 February 2017 January 2017 December 2016 November 2016 October 2016 September 2016 August 2016 July 2016 June 2016 May 2016 April 2016 March 2016 February 2016 January 2016 December 2015 November 2015 October 2015 September 2015 August 2015 July 2015 June 2015 May 2015 April 2015 March 2015 Shop Owners / Entrepreneurs Transforming Your Repair Shop to Professional Auto Service Center [THA 412] 12-20-2024 How Manufacturers Are Supporting Auto Repair Professionals [RR 1017] 12-20-2024 Will Automotive Certifications Reshape Insurance Policies? [THA 411] 12-13-2024 Education and Training: Staying Ahead of the Curve [RR 1011] 11-29-2024 Rising Car Theft and Licensing Challenges [RR 1003] 11-01-2024 The Top 12 Success Strategies From Professional Auto Service CEOs [RR 1000] 10-22-2024 Profit is not a Dirty Word [FTR 106] 10-05-2024 Sales Strategies for Service Advisors and Client Service Reps [CC 114] 09-18-2024 What’s The Worst Piece of Advice You’ve Ever Been Given in Business? [THA 397] 09-06-2024 From Diesel to Dollars: Building a Better Shop [RR 977] 08-02-2024 Beyond Band-Aids: Fix Your Leaking Bucket [RR 975] 07-26-2024 The Power of Service Proposals [RR 974] 07-23-2024 Avoid These Money Mistakes! [RR 967] 06-28-2024 Effective Language Shift For Shop Owners: From Labor Rate to Service Rate [RR 964] 06-18-2024 How to Huddle [THA 374] 04-04-2024 Shop Owner Mastermind [THA 373] 03-28-2024 The Evolution of Automotive Technology Training [THA 372] 03-21-2024 Daily Dose of Top Tier Training: Today’s Class [THA 371] 03-14-2024 The Rise of the Mechanical and Technology Specialist [RR 935] 03-09-2024 Automotive Training: A Business Strategy [RR 925] 02-06-2024 The Art of Client Appreciation [RR 915] 01-02-2024 The New Frontier of Measuring Service Advisor Effort and Output [RR 913] 12-26-2023 Why CRM is Vital to Automotive Shop Success [THA 359] 12-21-2023 Teaching Seniors How to Drive Safe, Smart and Healthy – Greg Buckley [RR 911] 12-19-2023 1 2 3 … 38 Next » Back To Top Tag Cloud Key Word Search 20 Questions in 30 Minutes AAPEX ADAS Advancing the Aftermarket Adversity Advisory Councils AMi Credit Apprentice ASE ASE Educational Foundation Association-Industry Activity ATRA Author Autonomous Vehicle Average Repair Order - ARO AYES Back Office Best Practices Beyond the Shop Bonus Episode Book Review Branch Store - Multi Shop Operation (MSO) Brand Business Coach Business Culture Business Models Business Model Transformation Career CARS Change Compensation Competition Compliance Connected Car Consolidation Corporate Culture Covid-19 Culture of Learning Customer Experience Customer Financing Customer Reviews Customer Service Dashboard Data Decades Demographics Diagnostics Digital Disruptor Distributors DVI/Paperless E-Myth Story Education Electric Vehicles Emerging Technology Entrepreneurialism EOS - Entrepreneurial Operating System EQ Emotional Intelligence Equipment Expansion Expense Control Family Legacy Female Friendly Female Shop Owner Financial Fleet Future Technology Geek Talk General Manager / COO Generations Generation Z Goals Google Gross Margin Heavy Duty Hiring Human Resources Humorous Hybrid/Electric Vehicles Incentive Compensation Industry Recognition Instructors Insurance Internships In The Media Jobs Key Performance Indicators Labor Rates Leadership Leadership 2.0 Lean Legacy Leadership Legacy Professional Legal Legends Manufacturer Marketing Married Mentor/Mentoring Mentoring Millennials Mobile Diagnostics/Repair NACAT NASTF NATEF Networking New Building Newsletter Operations Partners Parts Parts Margins Parts Warranty People Development Performance Reviews Personal Development Personal Survival Personnel Development Philanthropy/Community Processes Productivity Profit Quality Controls Recruiting Retention Reviews Safety Scholarships Selling Selling Maintenance SEO-Internet Service Advisor Social Media Specialization Start-Up Succession Planning Suppliers Survey Data - Studies Survival Systems TAAS Technicians Technician Shortage Technician Training Technician Training. dvi/paperless Technology Tech Trends Telematics Thought Leaders Time Management Tools Training Training Events Transmissions Trends Twenty Group Used Cars Virtual Shop Tour Vision Vision Training-Expo Vocational Schools Wealth Websites Work Environment www Business Coaches / Advice / Leadership Check the Part: Warranty Fraud and Returns [THA 438] 06-20-2025 It’s the Person, Not the Software: Solving Common Shop Management Gaps [RR 1044] 06-17-2025 The Power of Shared Knowledge: Celebrating 10 Years of Podcasting [THA 437] 06-13-2025 Building Businesses and Believing in Better Days [RR 1043] 06-10-2025 Revolutionizing Automotive Training with the NAPA Autotech XcceleratoR [THA 436] 06-06-2025 Selling Your Auto Repair Business: Lessons From An Owner’s Transition [RR 1042] 06-03-2025 How One Toolbox Can Change Everything [THA 435] 05-30-2025 Your Business Playbook: Strategy, Data, and Accountability [RR 1041] 05-27-2025 Friends Tribute to Maylan Newton [CC115] 05-25-2025 Emerging Technology? It’s Been Parked in Your Bay for Years [THA 434] 05-23-2025 A Tale of Two Cities: From Affluent to Rural, Navigating Different Markets [RR 1040] 05-20-2025 Are You Actively Applying Knowledge Or Passively Consuming Information? [THA 433] 05-16-2025 Gamification and Engagement: Innovative Tools to Retain Top Talent [RR 1039] 05-13-2025 Solving the Tool Debt Challenge: NAPA’s Game-Changer Team Tool Rebate [THA 432] 05-09-2025 The Shift is Real: Tariffs, E-Fuels, and the Rise of Humanoids [RR 1038] 05-06-2025 Stop Eating Our Young: The Importance of Mentoring [THA 431] 05-02-2025 Struggling to Hire? Imagine Recruiting in the Last Frontier! [RR 1037] 04-29-2025 The Apprentice Equation: Management, Mentorship, and Motivation [THA 430] 04-25-2025 1 2 3 … 99 Next » Back To Top Technician Talk Check the Part: Warranty Fraud and Returns [THA 438] 06-20-2025 It’s the Person, Not the Software: Solving Common Shop Management Gaps [RR 1044] 06-17-2025 The Power of Shared Knowledge: Celebrating 10 Years of Podcasting [THA 437] 06-13-2025 Building Businesses and Believing in Better Days [RR 1043] 06-10-2025 Revolutionizing Automotive Training with the NAPA Autotech XcceleratoR [THA 436] 06-06-2025 Selling Your Auto Repair Business: Lessons From An Owner’s Transition [RR 1042] 06-03-2025 How One Toolbox Can Change Everything [THA 435] 05-30-2025 Your Business Playbook: Strategy, Data, and Accountability [RR 1041] 05-27-2025 Friends Tribute to Maylan Newton [CC115] 05-25-2025 Emerging Technology? 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[RR 1037] 04-29-2025 The Apprentice Equation: Management, Mentorship, and Motivation [THA 430] 04-25-2025 1 2 3 … 99 Next » Back To Top Training / Future Technicians / Education Check the Part: Warranty Fraud and Returns [THA 438] 06-20-2025 It’s the Person, Not the Software: Solving Common Shop Management Gaps [RR 1044] 06-17-2025 The Power of Shared Knowledge: Celebrating 10 Years of Podcasting [THA 437] 06-13-2025 Building Businesses and Believing in Better Days [RR 1043] 06-10-2025 Revolutionizing Automotive Training with the NAPA Autotech XcceleratoR [THA 436] 06-06-2025 Selling Your Auto Repair Business: Lessons From An Owner’s Transition [RR 1042] 06-03-2025 How One Toolbox Can Change Everything [THA 435] 05-30-2025 Your Business Playbook: Strategy, Data, and Accountability [RR 1041] 05-27-2025 Friends Tribute to Maylan Newton [CC115] 05-25-2025 Emerging Technology? 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[RR 1037] 04-29-2025 The Apprentice Equation: Management, Mentorship, and Motivation [THA 430] 04-25-2025 1 2 3 … 99 Next » Back To Top Married Partners: Women Series Check the Part: Warranty Fraud and Returns [THA 438] 06-20-2025 It’s the Person, Not the Software: Solving Common Shop Management Gaps [RR 1044] 06-17-2025 The Power of Shared Knowledge: Celebrating 10 Years of Podcasting [THA 437] 06-13-2025 Building Businesses and Believing in Better Days [RR 1043] 06-10-2025 Revolutionizing Automotive Training with the NAPA Autotech XcceleratoR [THA 436] 06-06-2025 Selling Your Auto Repair Business: Lessons From An Owner’s Transition [RR 1042] 06-03-2025 How One Toolbox Can Change Everything [THA 435] 05-30-2025 Your Business Playbook: Strategy, Data, and Accountability [RR 1041] 05-27-2025 Friends Tribute to Maylan Newton [CC115] 05-25-2025 Emerging Technology? 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[RR 1037] 04-29-2025 The Apprentice Equation: Management, Mentorship, and Motivation [THA 430] 04-25-2025 1 2 3 … 99 Next » Back To Top Town Hall Academy FTR 076: Josh McFarlin – Dream Big – You’ll be surprised Where a Career in the Automotive Will Take You 12-16-2019 RR 492: YouTube – Benefit or Burden Part 2 12-13-2019 THA 149: Top Financial Challenges to Overcome – Shop Owner Perspective 12-12-2019 RR 491: Warren Parr – Diagnostic & Intensive Labor Rates – Why and How I Did It 12-10-2019 FTR 075: Bill Hill – Yearly Bonus is All About a Commitment to Training 12-09-2019 Technician Round Table – Part 8 – Loyalty – Heipp – Landry – Fanslow [RR 490] 12-06-2019 THA 148: Generating Repeat Business 12-04-2019 RR 489: Louis Altazan – Total Quality Management Comes From Great Processes-Systems 12-03-2019 FTR 074: Deb Van Batenburg – Fix The Things You Tolerate 12-02-2019 RR 488: Bill Hanvey and Paul McCarthy AAPEX 2019 11-29-2019 THA 147: Overcoming Debt 11-28-2019 RR 487: Joe Register – Will You Be at the Forefront of Technology? 11-26-2019 FTR 073: Bob Heipp – Stop Enabling the 80% Who Are Not Committed to Training 11-25-2019 RR 486: Dan Taylor – Emotional Intelligence (EQ) Leads to High Performing Companies – Part 3 11-22-2019 THA 146: The Value of Twenty Groups 11-21-2019 RR 485: Warren Parr – Learning and Innovating with the PicoScope Club 11-19-2019 FTR 072: Bill Haas – Are You Aware What the Dealerships are Doing to Compete with the Independent 11-18-2019 RR 484: Jim Silverman – Attracting, Leading, and Growing Our Young Talent 11-15-2019 « Previous 1 … 58 59 60 61 62 … 99 Next » Back To Top Check the Part: Warranty Fraud and Returns [THA 438] 06-20-2025 It’s the Person, Not the Software: Solving Common Shop Management Gaps [RR 1044] 06-17-2025 The Power of Shared Knowledge: Celebrating 10 Years of Podcasting [THA 437] 06-13-2025 Building Businesses and Believing in Better Days [RR 1043] 06-10-2025 Revolutionizing Automotive Training with the NAPA Autotech XcceleratoR [THA 436] 06-06-2025 Selling Your Auto Repair Business: Lessons From An Owner’s Transition [RR 1042] 06-03-2025 How One Toolbox Can Change Everything [THA 435] 05-30-2025 Your Business Playbook: Strategy, Data, and Accountability [RR 1041] 05-27-2025 Friends Tribute to Maylan Newton [CC115] 05-25-2025 Emerging Technology? 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