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Shop Owners / Entrepreneurs

Future-Proofing the Automotive Industry: Consolidation, AI, and Career Evolution [THA 467]

01-09-2026

The Aussie Connection: US and Australian Auto Repair Face Parallel Challenges [THA 464]

12-19-2025

2025 Voice of the Technician Survey: Addressing Industry Pain Points [RR 1058]

09-23-2025

Ring to Revenue: The Power of the First Hello [THA 448]

08-29-2025

The Showtime Mindset: How Top Shops Keep the Spotlight on Service [RR 1054]

08-26-2025

Transforming Your Repair Shop to Professional Auto Service Center [THA 412]

12-20-2024

How Manufacturers Are Supporting Auto Repair Professionals [RR 1017]

12-20-2024

Will Automotive Certifications Reshape Insurance Policies? [THA 411]

12-13-2024

Education and Training: Staying Ahead of the Curve [RR 1011]

11-29-2024

Rising Car Theft and Licensing Challenges [RR 1003]

11-01-2024

The Top 12 Success Strategies From Professional Auto Service CEOs [RR 1000]

10-22-2024

Sales Strategies for Service Advisors and Client Service Reps [CC 114]

09-18-2024

What’s The Worst Piece of Advice You’ve Ever Been Given in Business? [THA 397]

09-06-2024

From Diesel to Dollars: Building a Better Shop [RR 977]

08-02-2024

Beyond Band-Aids: Fix Your Leaking Bucket [RR 975]

07-26-2024

The Power of Service Proposals [RR 974]

07-23-2024

Avoid These Money Mistakes! [RR 967]

06-28-2024

Effective Language Shift For Shop Owners: From Labor Rate to Service Rate [RR 964]

06-18-2024

How to Huddle [THA 374]

04-04-2024

Shop Owner Mastermind [THA 373]

03-28-2024

The Evolution of Automotive Technology Training [THA 372]

03-21-2024

Daily Dose of Top Tier Training: Today’s Class [THA 371]

03-14-2024

The Rise of the Mechanical and Technology Specialist [RR 935]

03-09-2024

Automotive Training: A Business Strategy [RR 925]

02-06-2024

Tag Cloud

Key Word Search

Business Coaches / Advice / Leadership

Exceeding Customer Expectations With Better Systems and Processes – Jeremy O’Neal and Chris Collins [RR 539]

05-26-2020

Status of the Aftermarket – Journalist Mark Phillips [RR 538]

05-22-2020

Insurance Reviews – What if Scenarios [THA 172]

05-21-2020

A Supplier’s Strategy Amid Pandemic – Helping the Service Professional with Lee Walker [RR 537]

05-19-2020

Recruiting and Job Search for Industry Technicians and Owners – Elie Massabki [RR 536 ]

05-15-2020

Multi Shop Operations – Acquisition – Selling [THA 171]

05-14-2020

Dealing With the Loss of a Job or a Business – With Dolah Saleh [RR 535]

05-12-2020

Gamification – Changing Behavior with Kent Bullard [RR 534]

05-08-2020

Looking Ahead to the New Normal -Part 1 [THA 170]

05-07-2020

Debate: Just Say Yes – I Wish I Could – Darren Adams and Brett Bohlmann [RR 533]

05-05-2020

Trainers Speak to Their Craft [RR 532]

05-01-2020

The Relationship you Have with Your Accountant – Beyond the Numbers [THA 169]

04-30-2020

Bright Light Shines from this Business Coaches Round-Table [RR 531]

04-28-2020

Carrie Lynn Rodenberg and Kim Walker on Social Media [RR 530]

04-24-2020

Success Stories from the Coaching Front Lines PART 2 [THA 168]

04-23-2020

Derek Kaufman on the Future of Battery Electric Drive Vehicles [RR 529]

04-21-2020

Technician Round Table – Part 9 OUTSPOKEN on Training – Heipp – Landry – Fanslow [RR 528]

04-17-2020

Success Stories from the Coaching Front-lines [THA 167]

04-16-2020

Technician Talk

Why Employee Reviews Are Broken and What to Do Instead [RR 1081]

03-03-2026

Why Women are the Secret Weapon in Auto Repair Shop Hospitality [THA 474]

02-27-2026

The New Economics of Auto Repair: Rising Rates, Fewer Cars, Higher Profits [RR 1080]

02-24-2026

The Superhighway to Estimating: Canned Jobs and Categories For Shop Efficiency [THA 473]

02-20-2026

Beyond Service Advisors: Embracing the ‘Repairathist’ Mindset [RR 1079]

02-17-2026

Looking Rich VS Living Free: The Hidden Truth About Success and Money [THA 472]

02-13-2026

Executing a 25 Year Plan: Retired at 47 [RR 1078]

02-10-2026

The Digital Front Door For Auto Repair: SEO, Google, and Website Marketing [THA 471]

02-06-2026

Beyond the Repair Order: The Strategy of Customer Loyalty [RR 1077]

02-03-2026

The 250K Mile Mindset: Selling Maintenance Without Selling Fear [THA 470]

01-30-2026

Beyond Babysitters: Developing Strong Managers and Financial Transparency [RR 1076]

01-27-2026

Streamlining the Mundane: How Automation Buys Back Time [THA 469]

01-23-2026

The Capacity Crisis: What If It Didn’t Have To Be So Hard? [RR 1075]

01-20-2026

Mastering Your Shop Finance: The Power of Specialized Automotive Accounting [THA 468]

01-16-2026

Do You Own a Business or a Job? [RR 1074]

01-13-2026

Future-Proofing the Automotive Industry: Consolidation, AI, and Career Evolution [THA 467]

01-09-2026

The Four Defining Roles in Your Business Story: Victim, Villain, Hero, and Guide [RR 1073]

01-06-2026

The Chicken or the Egg Trap: Hiring and Marketing for Auto Repair Shops [THA 466]

01-02-2026

Training / Future Technicians / Education

Why Employee Reviews Are Broken and What to Do Instead [RR 1081]

03-03-2026

Why Women are the Secret Weapon in Auto Repair Shop Hospitality [THA 474]

02-27-2026

The New Economics of Auto Repair: Rising Rates, Fewer Cars, Higher Profits [RR 1080]

02-24-2026

The Superhighway to Estimating: Canned Jobs and Categories For Shop Efficiency [THA 473]

02-20-2026

Beyond Service Advisors: Embracing the ‘Repairathist’ Mindset [RR 1079]

02-17-2026

Looking Rich VS Living Free: The Hidden Truth About Success and Money [THA 472]

02-13-2026

Executing a 25 Year Plan: Retired at 47 [RR 1078]

02-10-2026

The Digital Front Door For Auto Repair: SEO, Google, and Website Marketing [THA 471]

02-06-2026

Beyond the Repair Order: The Strategy of Customer Loyalty [RR 1077]

02-03-2026

The 250K Mile Mindset: Selling Maintenance Without Selling Fear [THA 470]

01-30-2026

Beyond Babysitters: Developing Strong Managers and Financial Transparency [RR 1076]

01-27-2026

Streamlining the Mundane: How Automation Buys Back Time [THA 469]

01-23-2026

The Capacity Crisis: What If It Didn’t Have To Be So Hard? [RR 1075]

01-20-2026

Mastering Your Shop Finance: The Power of Specialized Automotive Accounting [THA 468]

01-16-2026

Do You Own a Business or a Job? [RR 1074]

01-13-2026

Future-Proofing the Automotive Industry: Consolidation, AI, and Career Evolution [THA 467]

01-09-2026

The Four Defining Roles in Your Business Story: Victim, Villain, Hero, and Guide [RR 1073]

01-06-2026

The Chicken or the Egg Trap: Hiring and Marketing for Auto Repair Shops [THA 466]

01-02-2026

Industry Thought Leaders

Why Employee Reviews Are Broken and What to Do Instead [RR 1081]

03-03-2026

Why Women are the Secret Weapon in Auto Repair Shop Hospitality [THA 474]

02-27-2026

The New Economics of Auto Repair: Rising Rates, Fewer Cars, Higher Profits [RR 1080]

02-24-2026

The Superhighway to Estimating: Canned Jobs and Categories For Shop Efficiency [THA 473]

02-20-2026

Beyond Service Advisors: Embracing the ‘Repairathist’ Mindset [RR 1079]

02-17-2026

Looking Rich VS Living Free: The Hidden Truth About Success and Money [THA 472]

02-13-2026

Executing a 25 Year Plan: Retired at 47 [RR 1078]

02-10-2026

The Digital Front Door For Auto Repair: SEO, Google, and Website Marketing [THA 471]

02-06-2026

Beyond the Repair Order: The Strategy of Customer Loyalty [RR 1077]

02-03-2026

The 250K Mile Mindset: Selling Maintenance Without Selling Fear [THA 470]

01-30-2026

Beyond Babysitters: Developing Strong Managers and Financial Transparency [RR 1076]

01-27-2026

Streamlining the Mundane: How Automation Buys Back Time [THA 469]

01-23-2026

The Capacity Crisis: What If It Didn’t Have To Be So Hard? [RR 1075]

01-20-2026

Mastering Your Shop Finance: The Power of Specialized Automotive Accounting [THA 468]

01-16-2026

Do You Own a Business or a Job? [RR 1074]

01-13-2026

Future-Proofing the Automotive Industry: Consolidation, AI, and Career Evolution [THA 467]

01-09-2026

The Four Defining Roles in Your Business Story: Victim, Villain, Hero, and Guide [RR 1073]

01-06-2026

The Chicken or the Egg Trap: Hiring and Marketing for Auto Repair Shops [THA 466]

01-02-2026

Industry Women Series

Why Employee Reviews Are Broken and What to Do Instead [RR 1081]

03-03-2026

Why Women are the Secret Weapon in Auto Repair Shop Hospitality [THA 474]

02-27-2026

The New Economics of Auto Repair: Rising Rates, Fewer Cars, Higher Profits [RR 1080]

02-24-2026

The Superhighway to Estimating: Canned Jobs and Categories For Shop Efficiency [THA 473]

02-20-2026

Beyond Service Advisors: Embracing the ‘Repairathist’ Mindset [RR 1079]

02-17-2026

Looking Rich VS Living Free: The Hidden Truth About Success and Money [THA 472]

02-13-2026

Executing a 25 Year Plan: Retired at 47 [RR 1078]

02-10-2026

The Digital Front Door For Auto Repair: SEO, Google, and Website Marketing [THA 471]

02-06-2026

Beyond the Repair Order: The Strategy of Customer Loyalty [RR 1077]

02-03-2026

The 250K Mile Mindset: Selling Maintenance Without Selling Fear [THA 470]

01-30-2026

Beyond Babysitters: Developing Strong Managers and Financial Transparency [RR 1076]

01-27-2026

Streamlining the Mundane: How Automation Buys Back Time [THA 469]

01-23-2026

The Capacity Crisis: What If It Didn’t Have To Be So Hard? [RR 1075]

01-20-2026

Mastering Your Shop Finance: The Power of Specialized Automotive Accounting [THA 468]

01-16-2026

Do You Own a Business or a Job? [RR 1074]

01-13-2026

Future-Proofing the Automotive Industry: Consolidation, AI, and Career Evolution [THA 467]

01-09-2026

The Four Defining Roles in Your Business Story: Victim, Villain, Hero, and Guide [RR 1073]

01-06-2026

The Chicken or the Egg Trap: Hiring and Marketing for Auto Repair Shops [THA 466]

01-02-2026

Married Partners: Women Series

Why Employee Reviews Are Broken and What to Do Instead [RR 1081]

03-03-2026

Why Women are the Secret Weapon in Auto Repair Shop Hospitality [THA 474]

02-27-2026

The New Economics of Auto Repair: Rising Rates, Fewer Cars, Higher Profits [RR 1080]

02-24-2026

The Superhighway to Estimating: Canned Jobs and Categories For Shop Efficiency [THA 473]

02-20-2026

Beyond Service Advisors: Embracing the ‘Repairathist’ Mindset [RR 1079]

02-17-2026

Looking Rich VS Living Free: The Hidden Truth About Success and Money [THA 472]

02-13-2026

Executing a 25 Year Plan: Retired at 47 [RR 1078]

02-10-2026

The Digital Front Door For Auto Repair: SEO, Google, and Website Marketing [THA 471]

02-06-2026

Beyond the Repair Order: The Strategy of Customer Loyalty [RR 1077]

02-03-2026

The 250K Mile Mindset: Selling Maintenance Without Selling Fear [THA 470]

01-30-2026

Beyond Babysitters: Developing Strong Managers and Financial Transparency [RR 1076]

01-27-2026

Streamlining the Mundane: How Automation Buys Back Time [THA 469]

01-23-2026

The Capacity Crisis: What If It Didn’t Have To Be So Hard? [RR 1075]

01-20-2026

Mastering Your Shop Finance: The Power of Specialized Automotive Accounting [THA 468]

01-16-2026

Do You Own a Business or a Job? [RR 1074]

01-13-2026

Future-Proofing the Automotive Industry: Consolidation, AI, and Career Evolution [THA 467]

01-09-2026

The Four Defining Roles in Your Business Story: Victim, Villain, Hero, and Guide [RR 1073]

01-06-2026

The Chicken or the Egg Trap: Hiring and Marketing for Auto Repair Shops [THA 466]

01-02-2026

Technology Series / Web / Social / Diagnostics

Why Employee Reviews Are Broken and What to Do Instead [RR 1081]

03-03-2026

Why Women are the Secret Weapon in Auto Repair Shop Hospitality [THA 474]

02-27-2026

The New Economics of Auto Repair: Rising Rates, Fewer Cars, Higher Profits [RR 1080]

02-24-2026

The Superhighway to Estimating: Canned Jobs and Categories For Shop Efficiency [THA 473]

02-20-2026

Beyond Service Advisors: Embracing the ‘Repairathist’ Mindset [RR 1079]

02-17-2026

Looking Rich VS Living Free: The Hidden Truth About Success and Money [THA 472]

02-13-2026

Executing a 25 Year Plan: Retired at 47 [RR 1078]

02-10-2026

The Digital Front Door For Auto Repair: SEO, Google, and Website Marketing [THA 471]

02-06-2026

Beyond the Repair Order: The Strategy of Customer Loyalty [RR 1077]

02-03-2026

The 250K Mile Mindset: Selling Maintenance Without Selling Fear [THA 470]

01-30-2026

Beyond Babysitters: Developing Strong Managers and Financial Transparency [RR 1076]

01-27-2026

Streamlining the Mundane: How Automation Buys Back Time [THA 469]

01-23-2026

The Capacity Crisis: What If It Didn’t Have To Be So Hard? [RR 1075]

01-20-2026

Mastering Your Shop Finance: The Power of Specialized Automotive Accounting [THA 468]

01-16-2026

Do You Own a Business or a Job? [RR 1074]

01-13-2026

Future-Proofing the Automotive Industry: Consolidation, AI, and Career Evolution [THA 467]

01-09-2026

The Four Defining Roles in Your Business Story: Victim, Villain, Hero, and Guide [RR 1073]

01-06-2026

The Chicken or the Egg Trap: Hiring and Marketing for Auto Repair Shops [THA 466]

01-02-2026

Multi-Shop Owners

Why Employee Reviews Are Broken and What to Do Instead [RR 1081]

03-03-2026

Why Women are the Secret Weapon in Auto Repair Shop Hospitality [THA 474]

02-27-2026

The New Economics of Auto Repair: Rising Rates, Fewer Cars, Higher Profits [RR 1080]

02-24-2026

The Superhighway to Estimating: Canned Jobs and Categories For Shop Efficiency [THA 473]

02-20-2026

Beyond Service Advisors: Embracing the ‘Repairathist’ Mindset [RR 1079]

02-17-2026

Looking Rich VS Living Free: The Hidden Truth About Success and Money [THA 472]

02-13-2026

Executing a 25 Year Plan: Retired at 47 [RR 1078]

02-10-2026

The Digital Front Door For Auto Repair: SEO, Google, and Website Marketing [THA 471]

02-06-2026

Beyond the Repair Order: The Strategy of Customer Loyalty [RR 1077]

02-03-2026

The 250K Mile Mindset: Selling Maintenance Without Selling Fear [THA 470]

01-30-2026

Beyond Babysitters: Developing Strong Managers and Financial Transparency [RR 1076]

01-27-2026

Streamlining the Mundane: How Automation Buys Back Time [THA 469]

01-23-2026

The Capacity Crisis: What If It Didn’t Have To Be So Hard? [RR 1075]

01-20-2026

Mastering Your Shop Finance: The Power of Specialized Automotive Accounting [THA 468]

01-16-2026

Do You Own a Business or a Job? [RR 1074]

01-13-2026

Future-Proofing the Automotive Industry: Consolidation, AI, and Career Evolution [THA 467]

01-09-2026

The Four Defining Roles in Your Business Story: Victim, Villain, Hero, and Guide [RR 1073]

01-06-2026

The Chicken or the Egg Trap: Hiring and Marketing for Auto Repair Shops [THA 466]

01-02-2026

Support Services

Why Employee Reviews Are Broken and What to Do Instead [RR 1081]

03-03-2026

Why Women are the Secret Weapon in Auto Repair Shop Hospitality [THA 474]

02-27-2026

The New Economics of Auto Repair: Rising Rates, Fewer Cars, Higher Profits [RR 1080]

02-24-2026

The Superhighway to Estimating: Canned Jobs and Categories For Shop Efficiency [THA 473]

02-20-2026

Beyond Service Advisors: Embracing the ‘Repairathist’ Mindset [RR 1079]

02-17-2026

Looking Rich VS Living Free: The Hidden Truth About Success and Money [THA 472]

02-13-2026

Executing a 25 Year Plan: Retired at 47 [RR 1078]

02-10-2026

The Digital Front Door For Auto Repair: SEO, Google, and Website Marketing [THA 471]

02-06-2026

Beyond the Repair Order: The Strategy of Customer Loyalty [RR 1077]

02-03-2026

The 250K Mile Mindset: Selling Maintenance Without Selling Fear [THA 470]

01-30-2026

Beyond Babysitters: Developing Strong Managers and Financial Transparency [RR 1076]

01-27-2026

Streamlining the Mundane: How Automation Buys Back Time [THA 469]

01-23-2026

The Capacity Crisis: What If It Didn’t Have To Be So Hard? [RR 1075]

01-20-2026

Mastering Your Shop Finance: The Power of Specialized Automotive Accounting [THA 468]

01-16-2026

Do You Own a Business or a Job? [RR 1074]

01-13-2026

Future-Proofing the Automotive Industry: Consolidation, AI, and Career Evolution [THA 467]

01-09-2026

The Four Defining Roles in Your Business Story: Victim, Villain, Hero, and Guide [RR 1073]

01-06-2026

The Chicken or the Egg Trap: Hiring and Marketing for Auto Repair Shops [THA 466]

01-02-2026

Educators

Why Employee Reviews Are Broken and What to Do Instead [RR 1081]

03-03-2026

Why Women are the Secret Weapon in Auto Repair Shop Hospitality [THA 474]

02-27-2026

The New Economics of Auto Repair: Rising Rates, Fewer Cars, Higher Profits [RR 1080]

02-24-2026

The Superhighway to Estimating: Canned Jobs and Categories For Shop Efficiency [THA 473]

02-20-2026

Beyond Service Advisors: Embracing the ‘Repairathist’ Mindset [RR 1079]

02-17-2026

Looking Rich VS Living Free: The Hidden Truth About Success and Money [THA 472]

02-13-2026

Executing a 25 Year Plan: Retired at 47 [RR 1078]

02-10-2026

The Digital Front Door For Auto Repair: SEO, Google, and Website Marketing [THA 471]

02-06-2026

Beyond the Repair Order: The Strategy of Customer Loyalty [RR 1077]

02-03-2026

The 250K Mile Mindset: Selling Maintenance Without Selling Fear [THA 470]

01-30-2026

Beyond Babysitters: Developing Strong Managers and Financial Transparency [RR 1076]

01-27-2026

Streamlining the Mundane: How Automation Buys Back Time [THA 469]

01-23-2026

The Capacity Crisis: What If It Didn’t Have To Be So Hard? [RR 1075]

01-20-2026

Mastering Your Shop Finance: The Power of Specialized Automotive Accounting [THA 468]

01-16-2026

Do You Own a Business or a Job? [RR 1074]

01-13-2026

Future-Proofing the Automotive Industry: Consolidation, AI, and Career Evolution [THA 467]

01-09-2026

The Four Defining Roles in Your Business Story: Victim, Villain, Hero, and Guide [RR 1073]

01-06-2026

The Chicken or the Egg Trap: Hiring and Marketing for Auto Repair Shops [THA 466]

01-02-2026

Town Hall Academy

Why Employee Reviews Are Broken and What to Do Instead [RR 1081]

03-03-2026

Why Women are the Secret Weapon in Auto Repair Shop Hospitality [THA 474]

02-27-2026

The New Economics of Auto Repair: Rising Rates, Fewer Cars, Higher Profits [RR 1080]

02-24-2026

The Superhighway to Estimating: Canned Jobs and Categories For Shop Efficiency [THA 473]

02-20-2026

Beyond Service Advisors: Embracing the ‘Repairathist’ Mindset [RR 1079]

02-17-2026

Looking Rich VS Living Free: The Hidden Truth About Success and Money [THA 472]

02-13-2026

Executing a 25 Year Plan: Retired at 47 [RR 1078]

02-10-2026

The Digital Front Door For Auto Repair: SEO, Google, and Website Marketing [THA 471]

02-06-2026

Beyond the Repair Order: The Strategy of Customer Loyalty [RR 1077]

02-03-2026

The 250K Mile Mindset: Selling Maintenance Without Selling Fear [THA 470]

01-30-2026

Beyond Babysitters: Developing Strong Managers and Financial Transparency [RR 1076]

01-27-2026

Streamlining the Mundane: How Automation Buys Back Time [THA 469]

01-23-2026

The Capacity Crisis: What If It Didn’t Have To Be So Hard? [RR 1075]

01-20-2026

Mastering Your Shop Finance: The Power of Specialized Automotive Accounting [THA 468]

01-16-2026

Do You Own a Business or a Job? [RR 1074]

01-13-2026

Future-Proofing the Automotive Industry: Consolidation, AI, and Career Evolution [THA 467]

01-09-2026

The Four Defining Roles in Your Business Story: Victim, Villain, Hero, and Guide [RR 1073]

01-06-2026

The Chicken or the Egg Trap: Hiring and Marketing for Auto Repair Shops [THA 466]

01-02-2026

Why Employee Reviews Are Broken and What to Do Instead [RR 1081]

03-03-2026

Why Women are the Secret Weapon in Auto Repair Shop Hospitality [THA 474]

02-27-2026

The New Economics of Auto Repair: Rising Rates, Fewer Cars, Higher Profits [RR 1080]

02-24-2026

The Superhighway to Estimating: Canned Jobs and Categories For Shop Efficiency [THA 473]

02-20-2026

Beyond Service Advisors: Embracing the ‘Repairathist’ Mindset [RR 1079]

02-17-2026

Looking Rich VS Living Free: The Hidden Truth About Success and Money [THA 472]

02-13-2026

Executing a 25 Year Plan: Retired at 47 [RR 1078]

02-10-2026

The Digital Front Door For Auto Repair: SEO, Google, and Website Marketing [THA 471]

02-06-2026

Beyond the Repair Order: The Strategy of Customer Loyalty [RR 1077]

02-03-2026

The 250K Mile Mindset: Selling Maintenance Without Selling Fear [THA 470]

01-30-2026

Beyond Babysitters: Developing Strong Managers and Financial Transparency [RR 1076]

01-27-2026

Streamlining the Mundane: How Automation Buys Back Time [THA 469]

01-23-2026

The Capacity Crisis: What If It Didn’t Have To Be So Hard? [RR 1075]

01-20-2026

Mastering Your Shop Finance: The Power of Specialized Automotive Accounting [THA 468]

01-16-2026

Do You Own a Business or a Job? [RR 1074]

01-13-2026

Future-Proofing the Automotive Industry: Consolidation, AI, and Career Evolution [THA 467]

01-09-2026

The Four Defining Roles in Your Business Story: Victim, Villain, Hero, and Guide [RR 1073]

01-06-2026

The Chicken or the Egg Trap: Hiring and Marketing for Auto Repair Shops [THA 466]

01-02-2026