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Shop Owners / Entrepreneurs

Customer Perceptions Part 1 – Bob Cooper and Bill Greeno [RR 773]

08-23-2022

Second Location: Opportunity Knocked – Andy Bizub [AW119]

08-20-2022

“Uncopyable Sales Secrets: How to Create an Unfair Advantage and Outsell Your Competition” by Kay Miller [RR 772]

08-19-2022

Flat Rate VS Salary Debate [THA 289]

08-18-2022

The Women of NAPA AutoCare [RR 771]

08-16-2022

Purchased, Renovated and Reopened in 6 Months – Seth Thorson [AW118]

08-13-2022

Hypocrisy: Check Yourself, Before You Wreck Yourself – Matt Fanslow [RR 770]

08-12-2022

Writing Ads That Attract Rock Stars [THA 288]

08-11-2022

2022 Napa Technician Of The Year: Meg Lewis [RR 769]

08-09-2022

Be Proud of Your Culture [AW 117]

08-06-2022

Work Happy, Drive Happy [RR 768]

08-05-2022

Maintenance Intervals: Industry Standards [THA 287]

08-03-2022

Ron Capps: Two Time World Champion NHRA Driver Turned Team Owner [RR 767]

08-02-2022

Finding Success in an Auto Repair Complex [AW 116]

07-30-2022

How Partnerships Work [RR 766]

07-29-2022

Why Do a Repair Order Audit? [THA 286]

07-28-2022

What Do Technicians Really Want? – Jimmy Alauria and Jason Stretch [RR 765]

07-26-2022

Helping the Community Deter Converter Theft [AW 115]

07-23-2022

My Computer Was Hacked: Now What? – Tom Sciortino [RR 764]

07-22-2022

Identify Your Ideal Customer [THA 285]

07-21-2022

Processes: The Pulse of Your Business – Randy O’Connor [RR 763]

07-19-2022

Details Matter to Your Customers and Employees – Dale Warmuth [AW 114]

07-16-2022

Update: Training/Future of Hybrids and Ev’s with Craig Van Batenburg [RR 762]

07-15-2022

Are You Selling Customer Experience or Price? [THA 284]

07-14-2022

Tag Cloud

Key Word Search

Business Coaches / Advice / Leadership

Inside the Role of a Performance and Accountability Team Leader [RR 1110]

09-22-2026

How to Develop a General Manager for Your Auto Repair Shop [THA 503]

09-18-2026

From Daily Profit to Long-Term Business Value [RR 1109]

09-15-2026

The Automotive Hiring Cycle: When and How to Recruit Top Technicians [THA 502]

09-11-2026

The Power of Financing: A Growth Tool for Auto Repair Shops [RR 1108]

09-08-2026

Daily Habits That Build a Stronger Auto Repair Shop Culture [THA 501]

09-04-2026

Rapid-Fire Automotive News: AI, EVs, Autonomous Vehicles, and the $19B Trade School Boom [RR 1107]

09-01-2026

Brakes for Breasts: How Auto Repair Shops Are Fighting Breast Cancer [THA 500]

08-28-2026

Top 5 Qualities of a Genuine Service Advisor [RR 1106]

08-25-2026

Your Shop’s Toughest Competitor Is in the Mirror [THA 499]

08-21-2026

Bring the Classroom to the Shop: Raising the Bar For On-Site Training [RR 1105]

08-18-2026

Engage, Educate, Reward: How Today’s Class Is Changing Auto Repair Training [THA 498]

08-14-2026

Inside the ASTA Expo 2026: Training, Technology, and Tribal Networking [RR 1104]

08-11-2026

Mastering Shop Flow with Online Scheduling and AI Communication [THA 497]

08-07-2026

Why Employees Disengage and How Leaders Reconnect Them [RR 1103]

08-04-2026

The AI-Informed Customer Has Arrived: What It Means For Auto Repair [THA 496]

07-31-2026

Get Out of Your Own Way: Leadership Lessons for Shop Owners [RR 1102]

07-28-2026

The “Kohl’s Cash” of Auto Repair: Turning Customer Rewards Into Repeat Business [THA 495]

07-24-2026

Technician Talk

Inside the Role of a Performance and Accountability Team Leader [RR 1110]

09-22-2026

How to Develop a General Manager for Your Auto Repair Shop [THA 503]

09-18-2026

From Daily Profit to Long-Term Business Value [RR 1109]

09-15-2026

The Automotive Hiring Cycle: When and How to Recruit Top Technicians [THA 502]

09-11-2026

The Power of Financing: A Growth Tool for Auto Repair Shops [RR 1108]

09-08-2026

Daily Habits That Build a Stronger Auto Repair Shop Culture [THA 501]

09-04-2026

Rapid-Fire Automotive News: AI, EVs, Autonomous Vehicles, and the $19B Trade School Boom [RR 1107]

09-01-2026

Brakes for Breasts: How Auto Repair Shops Are Fighting Breast Cancer [THA 500]

08-28-2026

Top 5 Qualities of a Genuine Service Advisor [RR 1106]

08-25-2026

Your Shop’s Toughest Competitor Is in the Mirror [THA 499]

08-21-2026

Bring the Classroom to the Shop: Raising the Bar For On-Site Training [RR 1105]

08-18-2026

Engage, Educate, Reward: How Today’s Class Is Changing Auto Repair Training [THA 498]

08-14-2026

Inside the ASTA Expo 2026: Training, Technology, and Tribal Networking [RR 1104]

08-11-2026

Mastering Shop Flow with Online Scheduling and AI Communication [THA 497]

08-07-2026

Why Employees Disengage and How Leaders Reconnect Them [RR 1103]

08-04-2026

The AI-Informed Customer Has Arrived: What It Means For Auto Repair [THA 496]

07-31-2026

Get Out of Your Own Way: Leadership Lessons for Shop Owners [RR 1102]

07-28-2026

The “Kohl’s Cash” of Auto Repair: Turning Customer Rewards Into Repeat Business [THA 495]

07-24-2026

Training / Future Technicians / Education

Inside the Role of a Performance and Accountability Team Leader [RR 1110]

09-22-2026

How to Develop a General Manager for Your Auto Repair Shop [THA 503]

09-18-2026

From Daily Profit to Long-Term Business Value [RR 1109]

09-15-2026

The Automotive Hiring Cycle: When and How to Recruit Top Technicians [THA 502]

09-11-2026

The Power of Financing: A Growth Tool for Auto Repair Shops [RR 1108]

09-08-2026

Daily Habits That Build a Stronger Auto Repair Shop Culture [THA 501]

09-04-2026

Rapid-Fire Automotive News: AI, EVs, Autonomous Vehicles, and the $19B Trade School Boom [RR 1107]

09-01-2026

Brakes for Breasts: How Auto Repair Shops Are Fighting Breast Cancer [THA 500]

08-28-2026

Top 5 Qualities of a Genuine Service Advisor [RR 1106]

08-25-2026

Your Shop’s Toughest Competitor Is in the Mirror [THA 499]

08-21-2026

Bring the Classroom to the Shop: Raising the Bar For On-Site Training [RR 1105]

08-18-2026

Engage, Educate, Reward: How Today’s Class Is Changing Auto Repair Training [THA 498]

08-14-2026

Inside the ASTA Expo 2026: Training, Technology, and Tribal Networking [RR 1104]

08-11-2026

Mastering Shop Flow with Online Scheduling and AI Communication [THA 497]

08-07-2026

Why Employees Disengage and How Leaders Reconnect Them [RR 1103]

08-04-2026

The AI-Informed Customer Has Arrived: What It Means For Auto Repair [THA 496]

07-31-2026

Get Out of Your Own Way: Leadership Lessons for Shop Owners [RR 1102]

07-28-2026

The “Kohl’s Cash” of Auto Repair: Turning Customer Rewards Into Repeat Business [THA 495]

07-24-2026

Industry Thought Leaders

Inside the Role of a Performance and Accountability Team Leader [RR 1110]

09-22-2026

How to Develop a General Manager for Your Auto Repair Shop [THA 503]

09-18-2026

From Daily Profit to Long-Term Business Value [RR 1109]

09-15-2026

The Automotive Hiring Cycle: When and How to Recruit Top Technicians [THA 502]

09-11-2026

The Power of Financing: A Growth Tool for Auto Repair Shops [RR 1108]

09-08-2026

Daily Habits That Build a Stronger Auto Repair Shop Culture [THA 501]

09-04-2026

Rapid-Fire Automotive News: AI, EVs, Autonomous Vehicles, and the $19B Trade School Boom [RR 1107]

09-01-2026

Brakes for Breasts: How Auto Repair Shops Are Fighting Breast Cancer [THA 500]

08-28-2026

Top 5 Qualities of a Genuine Service Advisor [RR 1106]

08-25-2026

Your Shop’s Toughest Competitor Is in the Mirror [THA 499]

08-21-2026

Bring the Classroom to the Shop: Raising the Bar For On-Site Training [RR 1105]

08-18-2026

Engage, Educate, Reward: How Today’s Class Is Changing Auto Repair Training [THA 498]

08-14-2026

Inside the ASTA Expo 2026: Training, Technology, and Tribal Networking [RR 1104]

08-11-2026

Mastering Shop Flow with Online Scheduling and AI Communication [THA 497]

08-07-2026

Why Employees Disengage and How Leaders Reconnect Them [RR 1103]

08-04-2026

The AI-Informed Customer Has Arrived: What It Means For Auto Repair [THA 496]

07-31-2026

Get Out of Your Own Way: Leadership Lessons for Shop Owners [RR 1102]

07-28-2026

The “Kohl’s Cash” of Auto Repair: Turning Customer Rewards Into Repeat Business [THA 495]

07-24-2026

Industry Women Series

Inside the Role of a Performance and Accountability Team Leader [RR 1110]

09-22-2026

How to Develop a General Manager for Your Auto Repair Shop [THA 503]

09-18-2026

From Daily Profit to Long-Term Business Value [RR 1109]

09-15-2026

The Automotive Hiring Cycle: When and How to Recruit Top Technicians [THA 502]

09-11-2026

The Power of Financing: A Growth Tool for Auto Repair Shops [RR 1108]

09-08-2026

Daily Habits That Build a Stronger Auto Repair Shop Culture [THA 501]

09-04-2026

Rapid-Fire Automotive News: AI, EVs, Autonomous Vehicles, and the $19B Trade School Boom [RR 1107]

09-01-2026

Brakes for Breasts: How Auto Repair Shops Are Fighting Breast Cancer [THA 500]

08-28-2026

Top 5 Qualities of a Genuine Service Advisor [RR 1106]

08-25-2026

Your Shop’s Toughest Competitor Is in the Mirror [THA 499]

08-21-2026

Bring the Classroom to the Shop: Raising the Bar For On-Site Training [RR 1105]

08-18-2026

Engage, Educate, Reward: How Today’s Class Is Changing Auto Repair Training [THA 498]

08-14-2026

Inside the ASTA Expo 2026: Training, Technology, and Tribal Networking [RR 1104]

08-11-2026

Mastering Shop Flow with Online Scheduling and AI Communication [THA 497]

08-07-2026

Why Employees Disengage and How Leaders Reconnect Them [RR 1103]

08-04-2026

The AI-Informed Customer Has Arrived: What It Means For Auto Repair [THA 496]

07-31-2026

Get Out of Your Own Way: Leadership Lessons for Shop Owners [RR 1102]

07-28-2026

The “Kohl’s Cash” of Auto Repair: Turning Customer Rewards Into Repeat Business [THA 495]

07-24-2026

Married Partners: Women Series

Inside the Role of a Performance and Accountability Team Leader [RR 1110]

09-22-2026

How to Develop a General Manager for Your Auto Repair Shop [THA 503]

09-18-2026

From Daily Profit to Long-Term Business Value [RR 1109]

09-15-2026

The Automotive Hiring Cycle: When and How to Recruit Top Technicians [THA 502]

09-11-2026

The Power of Financing: A Growth Tool for Auto Repair Shops [RR 1108]

09-08-2026

Daily Habits That Build a Stronger Auto Repair Shop Culture [THA 501]

09-04-2026

Rapid-Fire Automotive News: AI, EVs, Autonomous Vehicles, and the $19B Trade School Boom [RR 1107]

09-01-2026

Brakes for Breasts: How Auto Repair Shops Are Fighting Breast Cancer [THA 500]

08-28-2026

Top 5 Qualities of a Genuine Service Advisor [RR 1106]

08-25-2026

Your Shop’s Toughest Competitor Is in the Mirror [THA 499]

08-21-2026

Bring the Classroom to the Shop: Raising the Bar For On-Site Training [RR 1105]

08-18-2026

Engage, Educate, Reward: How Today’s Class Is Changing Auto Repair Training [THA 498]

08-14-2026

Inside the ASTA Expo 2026: Training, Technology, and Tribal Networking [RR 1104]

08-11-2026

Mastering Shop Flow with Online Scheduling and AI Communication [THA 497]

08-07-2026

Why Employees Disengage and How Leaders Reconnect Them [RR 1103]

08-04-2026

The AI-Informed Customer Has Arrived: What It Means For Auto Repair [THA 496]

07-31-2026

Get Out of Your Own Way: Leadership Lessons for Shop Owners [RR 1102]

07-28-2026

The “Kohl’s Cash” of Auto Repair: Turning Customer Rewards Into Repeat Business [THA 495]

07-24-2026

Technology Series / Web / Social / Diagnostics

Inside the Role of a Performance and Accountability Team Leader [RR 1110]

09-22-2026

How to Develop a General Manager for Your Auto Repair Shop [THA 503]

09-18-2026

From Daily Profit to Long-Term Business Value [RR 1109]

09-15-2026

The Automotive Hiring Cycle: When and How to Recruit Top Technicians [THA 502]

09-11-2026

The Power of Financing: A Growth Tool for Auto Repair Shops [RR 1108]

09-08-2026

Daily Habits That Build a Stronger Auto Repair Shop Culture [THA 501]

09-04-2026

Rapid-Fire Automotive News: AI, EVs, Autonomous Vehicles, and the $19B Trade School Boom [RR 1107]

09-01-2026

Brakes for Breasts: How Auto Repair Shops Are Fighting Breast Cancer [THA 500]

08-28-2026

Top 5 Qualities of a Genuine Service Advisor [RR 1106]

08-25-2026

Your Shop’s Toughest Competitor Is in the Mirror [THA 499]

08-21-2026

Bring the Classroom to the Shop: Raising the Bar For On-Site Training [RR 1105]

08-18-2026

Engage, Educate, Reward: How Today’s Class Is Changing Auto Repair Training [THA 498]

08-14-2026

Inside the ASTA Expo 2026: Training, Technology, and Tribal Networking [RR 1104]

08-11-2026

Mastering Shop Flow with Online Scheduling and AI Communication [THA 497]

08-07-2026

Why Employees Disengage and How Leaders Reconnect Them [RR 1103]

08-04-2026

The AI-Informed Customer Has Arrived: What It Means For Auto Repair [THA 496]

07-31-2026

Get Out of Your Own Way: Leadership Lessons for Shop Owners [RR 1102]

07-28-2026

The “Kohl’s Cash” of Auto Repair: Turning Customer Rewards Into Repeat Business [THA 495]

07-24-2026

Multi-Shop Owners

Inside the Role of a Performance and Accountability Team Leader [RR 1110]

09-22-2026

How to Develop a General Manager for Your Auto Repair Shop [THA 503]

09-18-2026

From Daily Profit to Long-Term Business Value [RR 1109]

09-15-2026

The Automotive Hiring Cycle: When and How to Recruit Top Technicians [THA 502]

09-11-2026

The Power of Financing: A Growth Tool for Auto Repair Shops [RR 1108]

09-08-2026

Daily Habits That Build a Stronger Auto Repair Shop Culture [THA 501]

09-04-2026

Rapid-Fire Automotive News: AI, EVs, Autonomous Vehicles, and the $19B Trade School Boom [RR 1107]

09-01-2026

Brakes for Breasts: How Auto Repair Shops Are Fighting Breast Cancer [THA 500]

08-28-2026

Top 5 Qualities of a Genuine Service Advisor [RR 1106]

08-25-2026

Your Shop’s Toughest Competitor Is in the Mirror [THA 499]

08-21-2026

Bring the Classroom to the Shop: Raising the Bar For On-Site Training [RR 1105]

08-18-2026

Engage, Educate, Reward: How Today’s Class Is Changing Auto Repair Training [THA 498]

08-14-2026

Inside the ASTA Expo 2026: Training, Technology, and Tribal Networking [RR 1104]

08-11-2026

Mastering Shop Flow with Online Scheduling and AI Communication [THA 497]

08-07-2026

Why Employees Disengage and How Leaders Reconnect Them [RR 1103]

08-04-2026

The AI-Informed Customer Has Arrived: What It Means For Auto Repair [THA 496]

07-31-2026

Get Out of Your Own Way: Leadership Lessons for Shop Owners [RR 1102]

07-28-2026

The “Kohl’s Cash” of Auto Repair: Turning Customer Rewards Into Repeat Business [THA 495]

07-24-2026

Support Services

Inside the Role of a Performance and Accountability Team Leader [RR 1110]

09-22-2026

How to Develop a General Manager for Your Auto Repair Shop [THA 503]

09-18-2026

From Daily Profit to Long-Term Business Value [RR 1109]

09-15-2026

The Automotive Hiring Cycle: When and How to Recruit Top Technicians [THA 502]

09-11-2026

The Power of Financing: A Growth Tool for Auto Repair Shops [RR 1108]

09-08-2026

Daily Habits That Build a Stronger Auto Repair Shop Culture [THA 501]

09-04-2026

Rapid-Fire Automotive News: AI, EVs, Autonomous Vehicles, and the $19B Trade School Boom [RR 1107]

09-01-2026

Brakes for Breasts: How Auto Repair Shops Are Fighting Breast Cancer [THA 500]

08-28-2026

Top 5 Qualities of a Genuine Service Advisor [RR 1106]

08-25-2026

Your Shop’s Toughest Competitor Is in the Mirror [THA 499]

08-21-2026

Bring the Classroom to the Shop: Raising the Bar For On-Site Training [RR 1105]

08-18-2026

Engage, Educate, Reward: How Today’s Class Is Changing Auto Repair Training [THA 498]

08-14-2026

Inside the ASTA Expo 2026: Training, Technology, and Tribal Networking [RR 1104]

08-11-2026

Mastering Shop Flow with Online Scheduling and AI Communication [THA 497]

08-07-2026

Why Employees Disengage and How Leaders Reconnect Them [RR 1103]

08-04-2026

The AI-Informed Customer Has Arrived: What It Means For Auto Repair [THA 496]

07-31-2026

Get Out of Your Own Way: Leadership Lessons for Shop Owners [RR 1102]

07-28-2026

The “Kohl’s Cash” of Auto Repair: Turning Customer Rewards Into Repeat Business [THA 495]

07-24-2026

Educators

Inside the Role of a Performance and Accountability Team Leader [RR 1110]

09-22-2026

How to Develop a General Manager for Your Auto Repair Shop [THA 503]

09-18-2026

From Daily Profit to Long-Term Business Value [RR 1109]

09-15-2026

The Automotive Hiring Cycle: When and How to Recruit Top Technicians [THA 502]

09-11-2026

The Power of Financing: A Growth Tool for Auto Repair Shops [RR 1108]

09-08-2026

Daily Habits That Build a Stronger Auto Repair Shop Culture [THA 501]

09-04-2026

Rapid-Fire Automotive News: AI, EVs, Autonomous Vehicles, and the $19B Trade School Boom [RR 1107]

09-01-2026

Brakes for Breasts: How Auto Repair Shops Are Fighting Breast Cancer [THA 500]

08-28-2026

Top 5 Qualities of a Genuine Service Advisor [RR 1106]

08-25-2026

Your Shop’s Toughest Competitor Is in the Mirror [THA 499]

08-21-2026

Bring the Classroom to the Shop: Raising the Bar For On-Site Training [RR 1105]

08-18-2026

Engage, Educate, Reward: How Today’s Class Is Changing Auto Repair Training [THA 498]

08-14-2026

Inside the ASTA Expo 2026: Training, Technology, and Tribal Networking [RR 1104]

08-11-2026

Mastering Shop Flow with Online Scheduling and AI Communication [THA 497]

08-07-2026

Why Employees Disengage and How Leaders Reconnect Them [RR 1103]

08-04-2026

The AI-Informed Customer Has Arrived: What It Means For Auto Repair [THA 496]

07-31-2026

Get Out of Your Own Way: Leadership Lessons for Shop Owners [RR 1102]

07-28-2026

The “Kohl’s Cash” of Auto Repair: Turning Customer Rewards Into Repeat Business [THA 495]

07-24-2026

Town Hall Academy

Inside the Role of a Performance and Accountability Team Leader [RR 1110]

09-22-2026

How to Develop a General Manager for Your Auto Repair Shop [THA 503]

09-18-2026

From Daily Profit to Long-Term Business Value [RR 1109]

09-15-2026

The Automotive Hiring Cycle: When and How to Recruit Top Technicians [THA 502]

09-11-2026

The Power of Financing: A Growth Tool for Auto Repair Shops [RR 1108]

09-08-2026

Daily Habits That Build a Stronger Auto Repair Shop Culture [THA 501]

09-04-2026

Rapid-Fire Automotive News: AI, EVs, Autonomous Vehicles, and the $19B Trade School Boom [RR 1107]

09-01-2026

Brakes for Breasts: How Auto Repair Shops Are Fighting Breast Cancer [THA 500]

08-28-2026

Top 5 Qualities of a Genuine Service Advisor [RR 1106]

08-25-2026

Your Shop’s Toughest Competitor Is in the Mirror [THA 499]

08-21-2026

Bring the Classroom to the Shop: Raising the Bar For On-Site Training [RR 1105]

08-18-2026

Engage, Educate, Reward: How Today’s Class Is Changing Auto Repair Training [THA 498]

08-14-2026

Inside the ASTA Expo 2026: Training, Technology, and Tribal Networking [RR 1104]

08-11-2026

Mastering Shop Flow with Online Scheduling and AI Communication [THA 497]

08-07-2026

Why Employees Disengage and How Leaders Reconnect Them [RR 1103]

08-04-2026

The AI-Informed Customer Has Arrived: What It Means For Auto Repair [THA 496]

07-31-2026

Get Out of Your Own Way: Leadership Lessons for Shop Owners [RR 1102]

07-28-2026

The “Kohl’s Cash” of Auto Repair: Turning Customer Rewards Into Repeat Business [THA 495]

07-24-2026

Inside the Role of a Performance and Accountability Team Leader [RR 1110]

09-22-2026

How to Develop a General Manager for Your Auto Repair Shop [THA 503]

09-18-2026

From Daily Profit to Long-Term Business Value [RR 1109]

09-15-2026

The Automotive Hiring Cycle: When and How to Recruit Top Technicians [THA 502]

09-11-2026

The Power of Financing: A Growth Tool for Auto Repair Shops [RR 1108]

09-08-2026

Daily Habits That Build a Stronger Auto Repair Shop Culture [THA 501]

09-04-2026

Rapid-Fire Automotive News: AI, EVs, Autonomous Vehicles, and the $19B Trade School Boom [RR 1107]

09-01-2026

Brakes for Breasts: How Auto Repair Shops Are Fighting Breast Cancer [THA 500]

08-28-2026

Top 5 Qualities of a Genuine Service Advisor [RR 1106]

08-25-2026

Your Shop’s Toughest Competitor Is in the Mirror [THA 499]

08-21-2026

Bring the Classroom to the Shop: Raising the Bar For On-Site Training [RR 1105]

08-18-2026

Engage, Educate, Reward: How Today’s Class Is Changing Auto Repair Training [THA 498]

08-14-2026

Inside the ASTA Expo 2026: Training, Technology, and Tribal Networking [RR 1104]

08-11-2026

Mastering Shop Flow with Online Scheduling and AI Communication [THA 497]

08-07-2026

Why Employees Disengage and How Leaders Reconnect Them [RR 1103]

08-04-2026

The AI-Informed Customer Has Arrived: What It Means For Auto Repair [THA 496]

07-31-2026

Get Out of Your Own Way: Leadership Lessons for Shop Owners [RR 1102]

07-28-2026

The “Kohl’s Cash” of Auto Repair: Turning Customer Rewards Into Repeat Business [THA 495]

07-24-2026