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Shop Owners / Entrepreneurs

Bring the Classroom to the Shop: Raising the Bar For On-Site Training [RR 1105]

08-18-2026

The Rise of the Specialist: Redefining Automotive Professionalism [THA 485]

05-15-2026

Future-Proofing the Automotive Industry: Consolidation, AI, and Career Evolution [THA 467]

01-09-2026

The Aussie Connection: US and Australian Auto Repair Face Parallel Challenges [THA 464]

12-19-2025

2025 Voice of the Technician Survey: Addressing Industry Pain Points [RR 1058]

09-23-2025

Ring to Revenue: The Power of the First Hello [THA 448]

08-29-2025

The Showtime Mindset: How Top Shops Keep the Spotlight on Service [RR 1054]

08-26-2025

Transforming Your Repair Shop to Professional Auto Service Center [THA 412]

12-20-2024

How Manufacturers Are Supporting Auto Repair Professionals [RR 1017]

12-20-2024

Will Automotive Certifications Reshape Insurance Policies? [THA 411]

12-13-2024

Education and Training: Staying Ahead of the Curve [RR 1011]

11-29-2024

Rising Car Theft and Licensing Challenges [RR 1003]

11-01-2024

The Top 12 Success Strategies From Professional Auto Service CEOs [RR 1000]

10-22-2024

Sales Strategies for Service Advisors and Client Service Reps [CC 114]

09-18-2024

What’s The Worst Piece of Advice You’ve Ever Been Given in Business? [THA 397]

09-06-2024

From Diesel to Dollars: Building a Better Shop [RR 977]

08-02-2024

Beyond Band-Aids: Fix Your Leaking Bucket [RR 975]

07-26-2024

The Power of Service Proposals [RR 974]

07-23-2024

Avoid These Money Mistakes! [RR 967]

06-28-2024

Effective Language Shift For Shop Owners: From Labor Rate to Service Rate [RR 964]

06-18-2024

How to Huddle [THA 374]

04-04-2024

Shop Owner Mastermind [THA 373]

03-28-2024

The Evolution of Automotive Technology Training [THA 372]

03-21-2024

Daily Dose of Top Tier Training: Today’s Class [THA 371]

03-14-2024

Tag Cloud

Key Word Search

Business Coaches / Advice / Leadership

FTR 041: Keith Williamson – Change or Be Changed and Commit to be a Forever Student

04-15-2019

RR 422: A Case for Shop Specialization

04-12-2019

THA 114: Taking Community Involvement to the Next Level – CarFest – Philanthropy on Steroids

04-11-2019

RR 421: Mike Michalowicz: Making Profitability a Habit – Inside his book ‘Profit First’

04-09-2019

FTR 040: Bob Greenwood – Our Suppliers Need to Better Understand the Service Professional

04-08-2019

RR 420: Kim Walker – Building a StoryBrand

04-05-2019

THA 113: Taking Care of Your Most Valuable Asset – YOU!

04-04-2019

RR 419: Bringing Technician Proficiency to the Next Level Through Mentoring Programs

04-02-2019

FTR 039: Grant Swaim – The Gear Head Days Are Gone

04-01-2019

RR 418: AIST – The Future of Automotive Education

03-29-2019

THA 112: Aftermarket Training in the Age of Rapid Tech Changes. How To Navigate Your Training Needs.

03-27-2019

RR 417: Rob Rowsell – Achieving Success on a Curved Road

03-26-2019

FTR 038: Jennifer Filzen – Create a Ripple Effect of Joy With and For Your Customers

03-25-2019

RR 416: Preparing Your Shop For Tomorrows Technicians – How To Attract and Retain Your Team

03-22-2019

THA 111: Building New Customers

03-20-2019

RR 415: Mitch Schneider – Legacy Aftermarket Influencer

03-19-2019

FTR 037: Scott Wheeler – Are You Really Listening to Your Customer?

03-18-2019

RR 414: Elevating Our Industry’s Definition of Mechanic/Technician

03-15-2019

Technician Talk

Brakes for Breasts: How Auto Repair Shops Are Fighting Breast Cancer [THA 500]

08-28-2026

Top 5 Qualities of a Genuine Service Advisor [RR 1106]

08-25-2026

Your Shop’s Toughest Competitor Is in the Mirror [THA 499]

08-21-2026

Bring the Classroom to the Shop: Raising the Bar For On-Site Training [RR 1105]

08-18-2026

Engage, Educate, Reward: How Today’s Class Is Changing Auto Repair Training [THA 498]

08-14-2026

Inside the ASTA Expo 2026: Training, Technology, and Tribal Networking [RR 1104]

08-11-2026

Mastering Shop Flow with Online Scheduling and AI Communication [THA 497]

08-07-2026

Why Employees Disengage and How Leaders Reconnect Them [RR 1103]

08-04-2026

The AI-Informed Customer Has Arrived: What It Means For Auto Repair [THA 496]

07-31-2026

Get Out of Your Own Way: Leadership Lessons for Shop Owners [RR 1102]

07-28-2026

The “Kohl’s Cash” of Auto Repair: Turning Customer Rewards Into Repeat Business [THA 495]

07-24-2026

Deferred Work: The Most Overlooked Growth Opportunity in Auto Repair [RR 1101]

07-21-2026

The Truth About ADAS Calibrations Every Shop Needs to Hear [THA 494]

07-17-2026

Curing Organizational Drag: The Courage to Fire a Non-Fit Employee [RR 1100]

07-14-2026

Maximizing Profit Through Effective Labor Rate Strategy [THA 493]

07-10-2026

Selling to the Curb: How AI Turned More Calls into Customers [RR 1099]

07-07-2026

AI Search Visibility: How Customers Find Your Auto Repair Shop [THA 492]

07-03-2026

Building a Winning Scoreboard For Your Auto Repair Shop [RR 1098]

06-30-2026

Training / Future Technicians / Education

Brakes for Breasts: How Auto Repair Shops Are Fighting Breast Cancer [THA 500]

08-28-2026

Top 5 Qualities of a Genuine Service Advisor [RR 1106]

08-25-2026

Your Shop’s Toughest Competitor Is in the Mirror [THA 499]

08-21-2026

Bring the Classroom to the Shop: Raising the Bar For On-Site Training [RR 1105]

08-18-2026

Engage, Educate, Reward: How Today’s Class Is Changing Auto Repair Training [THA 498]

08-14-2026

Inside the ASTA Expo 2026: Training, Technology, and Tribal Networking [RR 1104]

08-11-2026

Mastering Shop Flow with Online Scheduling and AI Communication [THA 497]

08-07-2026

Why Employees Disengage and How Leaders Reconnect Them [RR 1103]

08-04-2026

The AI-Informed Customer Has Arrived: What It Means For Auto Repair [THA 496]

07-31-2026

Get Out of Your Own Way: Leadership Lessons for Shop Owners [RR 1102]

07-28-2026

The “Kohl’s Cash” of Auto Repair: Turning Customer Rewards Into Repeat Business [THA 495]

07-24-2026

Deferred Work: The Most Overlooked Growth Opportunity in Auto Repair [RR 1101]

07-21-2026

The Truth About ADAS Calibrations Every Shop Needs to Hear [THA 494]

07-17-2026

Curing Organizational Drag: The Courage to Fire a Non-Fit Employee [RR 1100]

07-14-2026

Maximizing Profit Through Effective Labor Rate Strategy [THA 493]

07-10-2026

Selling to the Curb: How AI Turned More Calls into Customers [RR 1099]

07-07-2026

AI Search Visibility: How Customers Find Your Auto Repair Shop [THA 492]

07-03-2026

Building a Winning Scoreboard For Your Auto Repair Shop [RR 1098]

06-30-2026

Industry Thought Leaders

Brakes for Breasts: How Auto Repair Shops Are Fighting Breast Cancer [THA 500]

08-28-2026

Top 5 Qualities of a Genuine Service Advisor [RR 1106]

08-25-2026

Your Shop’s Toughest Competitor Is in the Mirror [THA 499]

08-21-2026

Bring the Classroom to the Shop: Raising the Bar For On-Site Training [RR 1105]

08-18-2026

Engage, Educate, Reward: How Today’s Class Is Changing Auto Repair Training [THA 498]

08-14-2026

Inside the ASTA Expo 2026: Training, Technology, and Tribal Networking [RR 1104]

08-11-2026

Mastering Shop Flow with Online Scheduling and AI Communication [THA 497]

08-07-2026

Why Employees Disengage and How Leaders Reconnect Them [RR 1103]

08-04-2026

The AI-Informed Customer Has Arrived: What It Means For Auto Repair [THA 496]

07-31-2026

Get Out of Your Own Way: Leadership Lessons for Shop Owners [RR 1102]

07-28-2026

The “Kohl’s Cash” of Auto Repair: Turning Customer Rewards Into Repeat Business [THA 495]

07-24-2026

Deferred Work: The Most Overlooked Growth Opportunity in Auto Repair [RR 1101]

07-21-2026

The Truth About ADAS Calibrations Every Shop Needs to Hear [THA 494]

07-17-2026

Curing Organizational Drag: The Courage to Fire a Non-Fit Employee [RR 1100]

07-14-2026

Maximizing Profit Through Effective Labor Rate Strategy [THA 493]

07-10-2026

Selling to the Curb: How AI Turned More Calls into Customers [RR 1099]

07-07-2026

AI Search Visibility: How Customers Find Your Auto Repair Shop [THA 492]

07-03-2026

Building a Winning Scoreboard For Your Auto Repair Shop [RR 1098]

06-30-2026

Industry Women Series

Brakes for Breasts: How Auto Repair Shops Are Fighting Breast Cancer [THA 500]

08-28-2026

Top 5 Qualities of a Genuine Service Advisor [RR 1106]

08-25-2026

Your Shop’s Toughest Competitor Is in the Mirror [THA 499]

08-21-2026

Bring the Classroom to the Shop: Raising the Bar For On-Site Training [RR 1105]

08-18-2026

Engage, Educate, Reward: How Today’s Class Is Changing Auto Repair Training [THA 498]

08-14-2026

Inside the ASTA Expo 2026: Training, Technology, and Tribal Networking [RR 1104]

08-11-2026

Mastering Shop Flow with Online Scheduling and AI Communication [THA 497]

08-07-2026

Why Employees Disengage and How Leaders Reconnect Them [RR 1103]

08-04-2026

The AI-Informed Customer Has Arrived: What It Means For Auto Repair [THA 496]

07-31-2026

Get Out of Your Own Way: Leadership Lessons for Shop Owners [RR 1102]

07-28-2026

The “Kohl’s Cash” of Auto Repair: Turning Customer Rewards Into Repeat Business [THA 495]

07-24-2026

Deferred Work: The Most Overlooked Growth Opportunity in Auto Repair [RR 1101]

07-21-2026

The Truth About ADAS Calibrations Every Shop Needs to Hear [THA 494]

07-17-2026

Curing Organizational Drag: The Courage to Fire a Non-Fit Employee [RR 1100]

07-14-2026

Maximizing Profit Through Effective Labor Rate Strategy [THA 493]

07-10-2026

Selling to the Curb: How AI Turned More Calls into Customers [RR 1099]

07-07-2026

AI Search Visibility: How Customers Find Your Auto Repair Shop [THA 492]

07-03-2026

Building a Winning Scoreboard For Your Auto Repair Shop [RR 1098]

06-30-2026

Married Partners: Women Series

Brakes for Breasts: How Auto Repair Shops Are Fighting Breast Cancer [THA 500]

08-28-2026

Top 5 Qualities of a Genuine Service Advisor [RR 1106]

08-25-2026

Your Shop’s Toughest Competitor Is in the Mirror [THA 499]

08-21-2026

Bring the Classroom to the Shop: Raising the Bar For On-Site Training [RR 1105]

08-18-2026

Engage, Educate, Reward: How Today’s Class Is Changing Auto Repair Training [THA 498]

08-14-2026

Inside the ASTA Expo 2026: Training, Technology, and Tribal Networking [RR 1104]

08-11-2026

Mastering Shop Flow with Online Scheduling and AI Communication [THA 497]

08-07-2026

Why Employees Disengage and How Leaders Reconnect Them [RR 1103]

08-04-2026

The AI-Informed Customer Has Arrived: What It Means For Auto Repair [THA 496]

07-31-2026

Get Out of Your Own Way: Leadership Lessons for Shop Owners [RR 1102]

07-28-2026

The “Kohl’s Cash” of Auto Repair: Turning Customer Rewards Into Repeat Business [THA 495]

07-24-2026

Deferred Work: The Most Overlooked Growth Opportunity in Auto Repair [RR 1101]

07-21-2026

The Truth About ADAS Calibrations Every Shop Needs to Hear [THA 494]

07-17-2026

Curing Organizational Drag: The Courage to Fire a Non-Fit Employee [RR 1100]

07-14-2026

Maximizing Profit Through Effective Labor Rate Strategy [THA 493]

07-10-2026

Selling to the Curb: How AI Turned More Calls into Customers [RR 1099]

07-07-2026

AI Search Visibility: How Customers Find Your Auto Repair Shop [THA 492]

07-03-2026

Building a Winning Scoreboard For Your Auto Repair Shop [RR 1098]

06-30-2026

Technology Series / Web / Social / Diagnostics

Brakes for Breasts: How Auto Repair Shops Are Fighting Breast Cancer [THA 500]

08-28-2026

Top 5 Qualities of a Genuine Service Advisor [RR 1106]

08-25-2026

Your Shop’s Toughest Competitor Is in the Mirror [THA 499]

08-21-2026

Bring the Classroom to the Shop: Raising the Bar For On-Site Training [RR 1105]

08-18-2026

Engage, Educate, Reward: How Today’s Class Is Changing Auto Repair Training [THA 498]

08-14-2026

Inside the ASTA Expo 2026: Training, Technology, and Tribal Networking [RR 1104]

08-11-2026

Mastering Shop Flow with Online Scheduling and AI Communication [THA 497]

08-07-2026

Why Employees Disengage and How Leaders Reconnect Them [RR 1103]

08-04-2026

The AI-Informed Customer Has Arrived: What It Means For Auto Repair [THA 496]

07-31-2026

Get Out of Your Own Way: Leadership Lessons for Shop Owners [RR 1102]

07-28-2026

The “Kohl’s Cash” of Auto Repair: Turning Customer Rewards Into Repeat Business [THA 495]

07-24-2026

Deferred Work: The Most Overlooked Growth Opportunity in Auto Repair [RR 1101]

07-21-2026

The Truth About ADAS Calibrations Every Shop Needs to Hear [THA 494]

07-17-2026

Curing Organizational Drag: The Courage to Fire a Non-Fit Employee [RR 1100]

07-14-2026

Maximizing Profit Through Effective Labor Rate Strategy [THA 493]

07-10-2026

Selling to the Curb: How AI Turned More Calls into Customers [RR 1099]

07-07-2026

AI Search Visibility: How Customers Find Your Auto Repair Shop [THA 492]

07-03-2026

Building a Winning Scoreboard For Your Auto Repair Shop [RR 1098]

06-30-2026

Multi-Shop Owners

Brakes for Breasts: How Auto Repair Shops Are Fighting Breast Cancer [THA 500]

08-28-2026

Top 5 Qualities of a Genuine Service Advisor [RR 1106]

08-25-2026

Your Shop’s Toughest Competitor Is in the Mirror [THA 499]

08-21-2026

Bring the Classroom to the Shop: Raising the Bar For On-Site Training [RR 1105]

08-18-2026

Engage, Educate, Reward: How Today’s Class Is Changing Auto Repair Training [THA 498]

08-14-2026

Inside the ASTA Expo 2026: Training, Technology, and Tribal Networking [RR 1104]

08-11-2026

Mastering Shop Flow with Online Scheduling and AI Communication [THA 497]

08-07-2026

Why Employees Disengage and How Leaders Reconnect Them [RR 1103]

08-04-2026

The AI-Informed Customer Has Arrived: What It Means For Auto Repair [THA 496]

07-31-2026

Get Out of Your Own Way: Leadership Lessons for Shop Owners [RR 1102]

07-28-2026

The “Kohl’s Cash” of Auto Repair: Turning Customer Rewards Into Repeat Business [THA 495]

07-24-2026

Deferred Work: The Most Overlooked Growth Opportunity in Auto Repair [RR 1101]

07-21-2026

The Truth About ADAS Calibrations Every Shop Needs to Hear [THA 494]

07-17-2026

Curing Organizational Drag: The Courage to Fire a Non-Fit Employee [RR 1100]

07-14-2026

Maximizing Profit Through Effective Labor Rate Strategy [THA 493]

07-10-2026

Selling to the Curb: How AI Turned More Calls into Customers [RR 1099]

07-07-2026

AI Search Visibility: How Customers Find Your Auto Repair Shop [THA 492]

07-03-2026

Building a Winning Scoreboard For Your Auto Repair Shop [RR 1098]

06-30-2026

Support Services

Brakes for Breasts: How Auto Repair Shops Are Fighting Breast Cancer [THA 500]

08-28-2026

Top 5 Qualities of a Genuine Service Advisor [RR 1106]

08-25-2026

Your Shop’s Toughest Competitor Is in the Mirror [THA 499]

08-21-2026

Bring the Classroom to the Shop: Raising the Bar For On-Site Training [RR 1105]

08-18-2026

Engage, Educate, Reward: How Today’s Class Is Changing Auto Repair Training [THA 498]

08-14-2026

Inside the ASTA Expo 2026: Training, Technology, and Tribal Networking [RR 1104]

08-11-2026

Mastering Shop Flow with Online Scheduling and AI Communication [THA 497]

08-07-2026

Why Employees Disengage and How Leaders Reconnect Them [RR 1103]

08-04-2026

The AI-Informed Customer Has Arrived: What It Means For Auto Repair [THA 496]

07-31-2026

Get Out of Your Own Way: Leadership Lessons for Shop Owners [RR 1102]

07-28-2026

The “Kohl’s Cash” of Auto Repair: Turning Customer Rewards Into Repeat Business [THA 495]

07-24-2026

Deferred Work: The Most Overlooked Growth Opportunity in Auto Repair [RR 1101]

07-21-2026

The Truth About ADAS Calibrations Every Shop Needs to Hear [THA 494]

07-17-2026

Curing Organizational Drag: The Courage to Fire a Non-Fit Employee [RR 1100]

07-14-2026

Maximizing Profit Through Effective Labor Rate Strategy [THA 493]

07-10-2026

Selling to the Curb: How AI Turned More Calls into Customers [RR 1099]

07-07-2026

AI Search Visibility: How Customers Find Your Auto Repair Shop [THA 492]

07-03-2026

Building a Winning Scoreboard For Your Auto Repair Shop [RR 1098]

06-30-2026

Educators

Brakes for Breasts: How Auto Repair Shops Are Fighting Breast Cancer [THA 500]

08-28-2026

Top 5 Qualities of a Genuine Service Advisor [RR 1106]

08-25-2026

Your Shop’s Toughest Competitor Is in the Mirror [THA 499]

08-21-2026

Bring the Classroom to the Shop: Raising the Bar For On-Site Training [RR 1105]

08-18-2026

Engage, Educate, Reward: How Today’s Class Is Changing Auto Repair Training [THA 498]

08-14-2026

Inside the ASTA Expo 2026: Training, Technology, and Tribal Networking [RR 1104]

08-11-2026

Mastering Shop Flow with Online Scheduling and AI Communication [THA 497]

08-07-2026

Why Employees Disengage and How Leaders Reconnect Them [RR 1103]

08-04-2026

The AI-Informed Customer Has Arrived: What It Means For Auto Repair [THA 496]

07-31-2026

Get Out of Your Own Way: Leadership Lessons for Shop Owners [RR 1102]

07-28-2026

The “Kohl’s Cash” of Auto Repair: Turning Customer Rewards Into Repeat Business [THA 495]

07-24-2026

Deferred Work: The Most Overlooked Growth Opportunity in Auto Repair [RR 1101]

07-21-2026

The Truth About ADAS Calibrations Every Shop Needs to Hear [THA 494]

07-17-2026

Curing Organizational Drag: The Courage to Fire a Non-Fit Employee [RR 1100]

07-14-2026

Maximizing Profit Through Effective Labor Rate Strategy [THA 493]

07-10-2026

Selling to the Curb: How AI Turned More Calls into Customers [RR 1099]

07-07-2026

AI Search Visibility: How Customers Find Your Auto Repair Shop [THA 492]

07-03-2026

Building a Winning Scoreboard For Your Auto Repair Shop [RR 1098]

06-30-2026

Town Hall Academy

Brakes for Breasts: How Auto Repair Shops Are Fighting Breast Cancer [THA 500]

08-28-2026

Top 5 Qualities of a Genuine Service Advisor [RR 1106]

08-25-2026

Your Shop’s Toughest Competitor Is in the Mirror [THA 499]

08-21-2026

Bring the Classroom to the Shop: Raising the Bar For On-Site Training [RR 1105]

08-18-2026

Engage, Educate, Reward: How Today’s Class Is Changing Auto Repair Training [THA 498]

08-14-2026

Inside the ASTA Expo 2026: Training, Technology, and Tribal Networking [RR 1104]

08-11-2026

Mastering Shop Flow with Online Scheduling and AI Communication [THA 497]

08-07-2026

Why Employees Disengage and How Leaders Reconnect Them [RR 1103]

08-04-2026

The AI-Informed Customer Has Arrived: What It Means For Auto Repair [THA 496]

07-31-2026

Get Out of Your Own Way: Leadership Lessons for Shop Owners [RR 1102]

07-28-2026

The “Kohl’s Cash” of Auto Repair: Turning Customer Rewards Into Repeat Business [THA 495]

07-24-2026

Deferred Work: The Most Overlooked Growth Opportunity in Auto Repair [RR 1101]

07-21-2026

The Truth About ADAS Calibrations Every Shop Needs to Hear [THA 494]

07-17-2026

Curing Organizational Drag: The Courage to Fire a Non-Fit Employee [RR 1100]

07-14-2026

Maximizing Profit Through Effective Labor Rate Strategy [THA 493]

07-10-2026

Selling to the Curb: How AI Turned More Calls into Customers [RR 1099]

07-07-2026

AI Search Visibility: How Customers Find Your Auto Repair Shop [THA 492]

07-03-2026

Building a Winning Scoreboard For Your Auto Repair Shop [RR 1098]

06-30-2026

Brakes for Breasts: How Auto Repair Shops Are Fighting Breast Cancer [THA 500]

08-28-2026

Top 5 Qualities of a Genuine Service Advisor [RR 1106]

08-25-2026

Your Shop’s Toughest Competitor Is in the Mirror [THA 499]

08-21-2026

Bring the Classroom to the Shop: Raising the Bar For On-Site Training [RR 1105]

08-18-2026

Engage, Educate, Reward: How Today’s Class Is Changing Auto Repair Training [THA 498]

08-14-2026

Inside the ASTA Expo 2026: Training, Technology, and Tribal Networking [RR 1104]

08-11-2026

Mastering Shop Flow with Online Scheduling and AI Communication [THA 497]

08-07-2026

Why Employees Disengage and How Leaders Reconnect Them [RR 1103]

08-04-2026

The AI-Informed Customer Has Arrived: What It Means For Auto Repair [THA 496]

07-31-2026

Get Out of Your Own Way: Leadership Lessons for Shop Owners [RR 1102]

07-28-2026

The “Kohl’s Cash” of Auto Repair: Turning Customer Rewards Into Repeat Business [THA 495]

07-24-2026

Deferred Work: The Most Overlooked Growth Opportunity in Auto Repair [RR 1101]

07-21-2026

The Truth About ADAS Calibrations Every Shop Needs to Hear [THA 494]

07-17-2026

Curing Organizational Drag: The Courage to Fire a Non-Fit Employee [RR 1100]

07-14-2026

Maximizing Profit Through Effective Labor Rate Strategy [THA 493]

07-10-2026

Selling to the Curb: How AI Turned More Calls into Customers [RR 1099]

07-07-2026

AI Search Visibility: How Customers Find Your Auto Repair Shop [THA 492]

07-03-2026

Building a Winning Scoreboard For Your Auto Repair Shop [RR 1098]

06-30-2026