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Shop Owners / Entrepreneurs

Future-Proofing the Automotive Industry: Consolidation, AI, and Career Evolution [THA 467]

01-09-2026

The Aussie Connection: US and Australian Auto Repair Face Parallel Challenges [THA 464]

12-19-2025

2025 Voice of the Technician Survey: Addressing Industry Pain Points [RR 1058]

09-23-2025

Ring to Revenue: The Power of the First Hello [THA 448]

08-29-2025

The Showtime Mindset: How Top Shops Keep the Spotlight on Service [RR 1054]

08-26-2025

Transforming Your Repair Shop to Professional Auto Service Center [THA 412]

12-20-2024

How Manufacturers Are Supporting Auto Repair Professionals [RR 1017]

12-20-2024

Will Automotive Certifications Reshape Insurance Policies? [THA 411]

12-13-2024

Education and Training: Staying Ahead of the Curve [RR 1011]

11-29-2024

Rising Car Theft and Licensing Challenges [RR 1003]

11-01-2024

The Top 12 Success Strategies From Professional Auto Service CEOs [RR 1000]

10-22-2024

Sales Strategies for Service Advisors and Client Service Reps [CC 114]

09-18-2024

What’s The Worst Piece of Advice You’ve Ever Been Given in Business? [THA 397]

09-06-2024

From Diesel to Dollars: Building a Better Shop [RR 977]

08-02-2024

Beyond Band-Aids: Fix Your Leaking Bucket [RR 975]

07-26-2024

The Power of Service Proposals [RR 974]

07-23-2024

Avoid These Money Mistakes! [RR 967]

06-28-2024

Effective Language Shift For Shop Owners: From Labor Rate to Service Rate [RR 964]

06-18-2024

How to Huddle [THA 374]

04-04-2024

Shop Owner Mastermind [THA 373]

03-28-2024

The Evolution of Automotive Technology Training [THA 372]

03-21-2024

Daily Dose of Top Tier Training: Today’s Class [THA 371]

03-14-2024

The Rise of the Mechanical and Technology Specialist [RR 935]

03-09-2024

Automotive Training: A Business Strategy [RR 925]

02-06-2024

Tag Cloud

Key Word Search

Business Coaches / Advice / Leadership

Beyond the Repair Order: The Strategy of Customer Loyalty [RR 1077]

02-03-2026

The 250K Mile Mindset: Selling Maintenance Without Selling Fear [THA 470]

01-30-2026

Beyond Babysitters: Developing Strong Managers and Financial Transparency [RR 1076]

01-27-2026

Streamlining the Mundane: How Automation Buys Back Time [THA 469]

01-23-2026

The Capacity Crisis: What If It Didn’t Have To Be So Hard? [RR 1075]

01-20-2026

Mastering Your Shop Finance: The Power of Specialized Automotive Accounting [THA 468]

01-16-2026

Do You Own a Business or a Job? [RR 1074]

01-13-2026

Future-Proofing the Automotive Industry: Consolidation, AI, and Career Evolution [THA 467]

01-09-2026

The Four Defining Roles in Your Business Story: Victim, Villain, Hero, and Guide [RR 1073]

01-06-2026

The Chicken or the Egg Trap: Hiring and Marketing for Auto Repair Shops [THA 466]

01-02-2026

Profitable vs. Valuable: The Hard Truth About Selling Your Shop [RR 1072]

12-30-2025

Vehicle Service Experts: Resources, Strategy and Best Practices for Shops [THA 465]

12-26-2025

When Customers Ask AI First: What Shop Owners Need to Know [RR 1071]

12-23-2025

The Aussie Connection: US and Australian Auto Repair Face Parallel Challenges [THA 464]

12-19-2025

The Level Testing Sales Amplifier: A Tiered System for Auto Repair Diagnostics [RR 1070]

12-16-2025

The Power of ASE Certification: 40% Better Productivity and 60% Fewer Comebacks [THA 463]

12-12-2025

The Future of Automotive Services: Diversify or Get Left Behind [RR 1069]

12-09-2025

Finding Joy in Your Business Again: The Shop Owner’s Comeback Story [THA 462]

12-05-2025

Technician Talk

Beyond the Repair Order: The Strategy of Customer Loyalty [RR 1077]

02-03-2026

The 250K Mile Mindset: Selling Maintenance Without Selling Fear [THA 470]

01-30-2026

Beyond Babysitters: Developing Strong Managers and Financial Transparency [RR 1076]

01-27-2026

Streamlining the Mundane: How Automation Buys Back Time [THA 469]

01-23-2026

The Capacity Crisis: What If It Didn’t Have To Be So Hard? [RR 1075]

01-20-2026

Mastering Your Shop Finance: The Power of Specialized Automotive Accounting [THA 468]

01-16-2026

Do You Own a Business or a Job? [RR 1074]

01-13-2026

Future-Proofing the Automotive Industry: Consolidation, AI, and Career Evolution [THA 467]

01-09-2026

The Four Defining Roles in Your Business Story: Victim, Villain, Hero, and Guide [RR 1073]

01-06-2026

The Chicken or the Egg Trap: Hiring and Marketing for Auto Repair Shops [THA 466]

01-02-2026

Profitable vs. Valuable: The Hard Truth About Selling Your Shop [RR 1072]

12-30-2025

Vehicle Service Experts: Resources, Strategy and Best Practices for Shops [THA 465]

12-26-2025

When Customers Ask AI First: What Shop Owners Need to Know [RR 1071]

12-23-2025

The Aussie Connection: US and Australian Auto Repair Face Parallel Challenges [THA 464]

12-19-2025

The Level Testing Sales Amplifier: A Tiered System for Auto Repair Diagnostics [RR 1070]

12-16-2025

The Power of ASE Certification: 40% Better Productivity and 60% Fewer Comebacks [THA 463]

12-12-2025

The Future of Automotive Services: Diversify or Get Left Behind [RR 1069]

12-09-2025

Finding Joy in Your Business Again: The Shop Owner’s Comeback Story [THA 462]

12-05-2025

Training / Future Technicians / Education

Beyond the Repair Order: The Strategy of Customer Loyalty [RR 1077]

02-03-2026

The 250K Mile Mindset: Selling Maintenance Without Selling Fear [THA 470]

01-30-2026

Beyond Babysitters: Developing Strong Managers and Financial Transparency [RR 1076]

01-27-2026

Streamlining the Mundane: How Automation Buys Back Time [THA 469]

01-23-2026

The Capacity Crisis: What If It Didn’t Have To Be So Hard? [RR 1075]

01-20-2026

Mastering Your Shop Finance: The Power of Specialized Automotive Accounting [THA 468]

01-16-2026

Do You Own a Business or a Job? [RR 1074]

01-13-2026

Future-Proofing the Automotive Industry: Consolidation, AI, and Career Evolution [THA 467]

01-09-2026

The Four Defining Roles in Your Business Story: Victim, Villain, Hero, and Guide [RR 1073]

01-06-2026

The Chicken or the Egg Trap: Hiring and Marketing for Auto Repair Shops [THA 466]

01-02-2026

Profitable vs. Valuable: The Hard Truth About Selling Your Shop [RR 1072]

12-30-2025

Vehicle Service Experts: Resources, Strategy and Best Practices for Shops [THA 465]

12-26-2025

When Customers Ask AI First: What Shop Owners Need to Know [RR 1071]

12-23-2025

The Aussie Connection: US and Australian Auto Repair Face Parallel Challenges [THA 464]

12-19-2025

The Level Testing Sales Amplifier: A Tiered System for Auto Repair Diagnostics [RR 1070]

12-16-2025

The Power of ASE Certification: 40% Better Productivity and 60% Fewer Comebacks [THA 463]

12-12-2025

The Future of Automotive Services: Diversify or Get Left Behind [RR 1069]

12-09-2025

Finding Joy in Your Business Again: The Shop Owner’s Comeback Story [THA 462]

12-05-2025

Industry Thought Leaders

Beyond the Repair Order: The Strategy of Customer Loyalty [RR 1077]

02-03-2026

The 250K Mile Mindset: Selling Maintenance Without Selling Fear [THA 470]

01-30-2026

Beyond Babysitters: Developing Strong Managers and Financial Transparency [RR 1076]

01-27-2026

Streamlining the Mundane: How Automation Buys Back Time [THA 469]

01-23-2026

The Capacity Crisis: What If It Didn’t Have To Be So Hard? [RR 1075]

01-20-2026

Mastering Your Shop Finance: The Power of Specialized Automotive Accounting [THA 468]

01-16-2026

Do You Own a Business or a Job? [RR 1074]

01-13-2026

Future-Proofing the Automotive Industry: Consolidation, AI, and Career Evolution [THA 467]

01-09-2026

The Four Defining Roles in Your Business Story: Victim, Villain, Hero, and Guide [RR 1073]

01-06-2026

The Chicken or the Egg Trap: Hiring and Marketing for Auto Repair Shops [THA 466]

01-02-2026

Profitable vs. Valuable: The Hard Truth About Selling Your Shop [RR 1072]

12-30-2025

Vehicle Service Experts: Resources, Strategy and Best Practices for Shops [THA 465]

12-26-2025

When Customers Ask AI First: What Shop Owners Need to Know [RR 1071]

12-23-2025

The Aussie Connection: US and Australian Auto Repair Face Parallel Challenges [THA 464]

12-19-2025

The Level Testing Sales Amplifier: A Tiered System for Auto Repair Diagnostics [RR 1070]

12-16-2025

The Power of ASE Certification: 40% Better Productivity and 60% Fewer Comebacks [THA 463]

12-12-2025

The Future of Automotive Services: Diversify or Get Left Behind [RR 1069]

12-09-2025

Finding Joy in Your Business Again: The Shop Owner’s Comeback Story [THA 462]

12-05-2025

Industry Women Series

Beyond the Repair Order: The Strategy of Customer Loyalty [RR 1077]

02-03-2026

The 250K Mile Mindset: Selling Maintenance Without Selling Fear [THA 470]

01-30-2026

Beyond Babysitters: Developing Strong Managers and Financial Transparency [RR 1076]

01-27-2026

Streamlining the Mundane: How Automation Buys Back Time [THA 469]

01-23-2026

The Capacity Crisis: What If It Didn’t Have To Be So Hard? [RR 1075]

01-20-2026

Mastering Your Shop Finance: The Power of Specialized Automotive Accounting [THA 468]

01-16-2026

Do You Own a Business or a Job? [RR 1074]

01-13-2026

Future-Proofing the Automotive Industry: Consolidation, AI, and Career Evolution [THA 467]

01-09-2026

The Four Defining Roles in Your Business Story: Victim, Villain, Hero, and Guide [RR 1073]

01-06-2026

The Chicken or the Egg Trap: Hiring and Marketing for Auto Repair Shops [THA 466]

01-02-2026

Profitable vs. Valuable: The Hard Truth About Selling Your Shop [RR 1072]

12-30-2025

Vehicle Service Experts: Resources, Strategy and Best Practices for Shops [THA 465]

12-26-2025

When Customers Ask AI First: What Shop Owners Need to Know [RR 1071]

12-23-2025

The Aussie Connection: US and Australian Auto Repair Face Parallel Challenges [THA 464]

12-19-2025

The Level Testing Sales Amplifier: A Tiered System for Auto Repair Diagnostics [RR 1070]

12-16-2025

The Power of ASE Certification: 40% Better Productivity and 60% Fewer Comebacks [THA 463]

12-12-2025

The Future of Automotive Services: Diversify or Get Left Behind [RR 1069]

12-09-2025

Finding Joy in Your Business Again: The Shop Owner’s Comeback Story [THA 462]

12-05-2025

Married Partners: Women Series

FTR 016: Craig Van Batenburg offers Eight Critical Changes We Must Consider to Improve the Aftermarket

10-22-2018

RR 372: Edwin Hazzard – Training is the Responsibility of the Technician

10-19-2018

THA 089: Open Four, Five or Six Days a Week. You Decide.

10-17-2018

RR 371: Technician Round Table at ASTE – Griffin-Reynolds-Steele

10-16-2018

FTR 015: Barry Barrett – Do You Have The Right Customer?

10-15-2018

RR 370: Darren Garlock Treating Company Culture and Customer Retention Alike!

10-12-2018

THA 088: Everything I Did Wrong and What I Learned

10-10-2018

RR 369: Patrick McHugh. Using a Scoreboard to Manage Shop Performance.

10-09-2018

FTR 014: Bill Nalu wonders – Are You Willing To Be A Messenger For Our Industry?

10-08-2018

RR 368: Shop Talk 4. Gaining New Customers Through Marketing Automation.

10-05-2018

THA 087: Automotive Career’s Starts in High School and in the Home!

10-03-2018

RR 367: Mike Tatich. John Maxwell Leadership Certified.

10-02-2018

FTR 013: Jeremy O’Neal on How to Train a Service Adviser

10-01-2018

RR 366: Defend Our Marketplace – Keeping Up With Connected Cars

09-28-2018

THA 086: Stop Being Busy and Improve Your Productivity!

09-26-2018

FTR 012: Cecil Bullard on Undervalued Labor Rates

09-24-2018

RR 365: Reto Filli. Shop Owner Sold His Business and Became an E-Myth Business Coach

09-24-2018

RR 364: ASCCA Automotive Degree Program. First of Its Kind to Channel Students to Independents.

09-21-2018

Technology Series / Web / Social / Diagnostics

Beyond the Repair Order: The Strategy of Customer Loyalty [RR 1077]

02-03-2026

The 250K Mile Mindset: Selling Maintenance Without Selling Fear [THA 470]

01-30-2026

Beyond Babysitters: Developing Strong Managers and Financial Transparency [RR 1076]

01-27-2026

Streamlining the Mundane: How Automation Buys Back Time [THA 469]

01-23-2026

The Capacity Crisis: What If It Didn’t Have To Be So Hard? [RR 1075]

01-20-2026

Mastering Your Shop Finance: The Power of Specialized Automotive Accounting [THA 468]

01-16-2026

Do You Own a Business or a Job? [RR 1074]

01-13-2026

Future-Proofing the Automotive Industry: Consolidation, AI, and Career Evolution [THA 467]

01-09-2026

The Four Defining Roles in Your Business Story: Victim, Villain, Hero, and Guide [RR 1073]

01-06-2026

The Chicken or the Egg Trap: Hiring and Marketing for Auto Repair Shops [THA 466]

01-02-2026

Profitable vs. Valuable: The Hard Truth About Selling Your Shop [RR 1072]

12-30-2025

Vehicle Service Experts: Resources, Strategy and Best Practices for Shops [THA 465]

12-26-2025

When Customers Ask AI First: What Shop Owners Need to Know [RR 1071]

12-23-2025

The Aussie Connection: US and Australian Auto Repair Face Parallel Challenges [THA 464]

12-19-2025

The Level Testing Sales Amplifier: A Tiered System for Auto Repair Diagnostics [RR 1070]

12-16-2025

The Power of ASE Certification: 40% Better Productivity and 60% Fewer Comebacks [THA 463]

12-12-2025

The Future of Automotive Services: Diversify or Get Left Behind [RR 1069]

12-09-2025

Finding Joy in Your Business Again: The Shop Owner’s Comeback Story [THA 462]

12-05-2025

Multi-Shop Owners

Beyond the Repair Order: The Strategy of Customer Loyalty [RR 1077]

02-03-2026

The 250K Mile Mindset: Selling Maintenance Without Selling Fear [THA 470]

01-30-2026

Beyond Babysitters: Developing Strong Managers and Financial Transparency [RR 1076]

01-27-2026

Streamlining the Mundane: How Automation Buys Back Time [THA 469]

01-23-2026

The Capacity Crisis: What If It Didn’t Have To Be So Hard? [RR 1075]

01-20-2026

Mastering Your Shop Finance: The Power of Specialized Automotive Accounting [THA 468]

01-16-2026

Do You Own a Business or a Job? [RR 1074]

01-13-2026

Future-Proofing the Automotive Industry: Consolidation, AI, and Career Evolution [THA 467]

01-09-2026

The Four Defining Roles in Your Business Story: Victim, Villain, Hero, and Guide [RR 1073]

01-06-2026

The Chicken or the Egg Trap: Hiring and Marketing for Auto Repair Shops [THA 466]

01-02-2026

Profitable vs. Valuable: The Hard Truth About Selling Your Shop [RR 1072]

12-30-2025

Vehicle Service Experts: Resources, Strategy and Best Practices for Shops [THA 465]

12-26-2025

When Customers Ask AI First: What Shop Owners Need to Know [RR 1071]

12-23-2025

The Aussie Connection: US and Australian Auto Repair Face Parallel Challenges [THA 464]

12-19-2025

The Level Testing Sales Amplifier: A Tiered System for Auto Repair Diagnostics [RR 1070]

12-16-2025

The Power of ASE Certification: 40% Better Productivity and 60% Fewer Comebacks [THA 463]

12-12-2025

The Future of Automotive Services: Diversify or Get Left Behind [RR 1069]

12-09-2025

Finding Joy in Your Business Again: The Shop Owner’s Comeback Story [THA 462]

12-05-2025

Support Services

Beyond the Repair Order: The Strategy of Customer Loyalty [RR 1077]

02-03-2026

The 250K Mile Mindset: Selling Maintenance Without Selling Fear [THA 470]

01-30-2026

Beyond Babysitters: Developing Strong Managers and Financial Transparency [RR 1076]

01-27-2026

Streamlining the Mundane: How Automation Buys Back Time [THA 469]

01-23-2026

The Capacity Crisis: What If It Didn’t Have To Be So Hard? [RR 1075]

01-20-2026

Mastering Your Shop Finance: The Power of Specialized Automotive Accounting [THA 468]

01-16-2026

Do You Own a Business or a Job? [RR 1074]

01-13-2026

Future-Proofing the Automotive Industry: Consolidation, AI, and Career Evolution [THA 467]

01-09-2026

The Four Defining Roles in Your Business Story: Victim, Villain, Hero, and Guide [RR 1073]

01-06-2026

The Chicken or the Egg Trap: Hiring and Marketing for Auto Repair Shops [THA 466]

01-02-2026

Profitable vs. Valuable: The Hard Truth About Selling Your Shop [RR 1072]

12-30-2025

Vehicle Service Experts: Resources, Strategy and Best Practices for Shops [THA 465]

12-26-2025

When Customers Ask AI First: What Shop Owners Need to Know [RR 1071]

12-23-2025

The Aussie Connection: US and Australian Auto Repair Face Parallel Challenges [THA 464]

12-19-2025

The Level Testing Sales Amplifier: A Tiered System for Auto Repair Diagnostics [RR 1070]

12-16-2025

The Power of ASE Certification: 40% Better Productivity and 60% Fewer Comebacks [THA 463]

12-12-2025

The Future of Automotive Services: Diversify or Get Left Behind [RR 1069]

12-09-2025

Finding Joy in Your Business Again: The Shop Owner’s Comeback Story [THA 462]

12-05-2025

Educators

Beyond the Repair Order: The Strategy of Customer Loyalty [RR 1077]

02-03-2026

The 250K Mile Mindset: Selling Maintenance Without Selling Fear [THA 470]

01-30-2026

Beyond Babysitters: Developing Strong Managers and Financial Transparency [RR 1076]

01-27-2026

Streamlining the Mundane: How Automation Buys Back Time [THA 469]

01-23-2026

The Capacity Crisis: What If It Didn’t Have To Be So Hard? [RR 1075]

01-20-2026

Mastering Your Shop Finance: The Power of Specialized Automotive Accounting [THA 468]

01-16-2026

Do You Own a Business or a Job? [RR 1074]

01-13-2026

Future-Proofing the Automotive Industry: Consolidation, AI, and Career Evolution [THA 467]

01-09-2026

The Four Defining Roles in Your Business Story: Victim, Villain, Hero, and Guide [RR 1073]

01-06-2026

The Chicken or the Egg Trap: Hiring and Marketing for Auto Repair Shops [THA 466]

01-02-2026

Profitable vs. Valuable: The Hard Truth About Selling Your Shop [RR 1072]

12-30-2025

Vehicle Service Experts: Resources, Strategy and Best Practices for Shops [THA 465]

12-26-2025

When Customers Ask AI First: What Shop Owners Need to Know [RR 1071]

12-23-2025

The Aussie Connection: US and Australian Auto Repair Face Parallel Challenges [THA 464]

12-19-2025

The Level Testing Sales Amplifier: A Tiered System for Auto Repair Diagnostics [RR 1070]

12-16-2025

The Power of ASE Certification: 40% Better Productivity and 60% Fewer Comebacks [THA 463]

12-12-2025

The Future of Automotive Services: Diversify or Get Left Behind [RR 1069]

12-09-2025

Finding Joy in Your Business Again: The Shop Owner’s Comeback Story [THA 462]

12-05-2025

Town Hall Academy

Beyond the Repair Order: The Strategy of Customer Loyalty [RR 1077]

02-03-2026

The 250K Mile Mindset: Selling Maintenance Without Selling Fear [THA 470]

01-30-2026

Beyond Babysitters: Developing Strong Managers and Financial Transparency [RR 1076]

01-27-2026

Streamlining the Mundane: How Automation Buys Back Time [THA 469]

01-23-2026

The Capacity Crisis: What If It Didn’t Have To Be So Hard? [RR 1075]

01-20-2026

Mastering Your Shop Finance: The Power of Specialized Automotive Accounting [THA 468]

01-16-2026

Do You Own a Business or a Job? [RR 1074]

01-13-2026

Future-Proofing the Automotive Industry: Consolidation, AI, and Career Evolution [THA 467]

01-09-2026

The Four Defining Roles in Your Business Story: Victim, Villain, Hero, and Guide [RR 1073]

01-06-2026

The Chicken or the Egg Trap: Hiring and Marketing for Auto Repair Shops [THA 466]

01-02-2026

Profitable vs. Valuable: The Hard Truth About Selling Your Shop [RR 1072]

12-30-2025

Vehicle Service Experts: Resources, Strategy and Best Practices for Shops [THA 465]

12-26-2025

When Customers Ask AI First: What Shop Owners Need to Know [RR 1071]

12-23-2025

The Aussie Connection: US and Australian Auto Repair Face Parallel Challenges [THA 464]

12-19-2025

The Level Testing Sales Amplifier: A Tiered System for Auto Repair Diagnostics [RR 1070]

12-16-2025

The Power of ASE Certification: 40% Better Productivity and 60% Fewer Comebacks [THA 463]

12-12-2025

The Future of Automotive Services: Diversify or Get Left Behind [RR 1069]

12-09-2025

Finding Joy in Your Business Again: The Shop Owner’s Comeback Story [THA 462]

12-05-2025

Beyond the Repair Order: The Strategy of Customer Loyalty [RR 1077]

02-03-2026

The 250K Mile Mindset: Selling Maintenance Without Selling Fear [THA 470]

01-30-2026

Beyond Babysitters: Developing Strong Managers and Financial Transparency [RR 1076]

01-27-2026

Streamlining the Mundane: How Automation Buys Back Time [THA 469]

01-23-2026

The Capacity Crisis: What If It Didn’t Have To Be So Hard? [RR 1075]

01-20-2026

Mastering Your Shop Finance: The Power of Specialized Automotive Accounting [THA 468]

01-16-2026

Do You Own a Business or a Job? [RR 1074]

01-13-2026

Future-Proofing the Automotive Industry: Consolidation, AI, and Career Evolution [THA 467]

01-09-2026

The Four Defining Roles in Your Business Story: Victim, Villain, Hero, and Guide [RR 1073]

01-06-2026

The Chicken or the Egg Trap: Hiring and Marketing for Auto Repair Shops [THA 466]

01-02-2026

Profitable vs. Valuable: The Hard Truth About Selling Your Shop [RR 1072]

12-30-2025

Vehicle Service Experts: Resources, Strategy and Best Practices for Shops [THA 465]

12-26-2025

When Customers Ask AI First: What Shop Owners Need to Know [RR 1071]

12-23-2025

The Aussie Connection: US and Australian Auto Repair Face Parallel Challenges [THA 464]

12-19-2025

The Level Testing Sales Amplifier: A Tiered System for Auto Repair Diagnostics [RR 1070]

12-16-2025

The Power of ASE Certification: 40% Better Productivity and 60% Fewer Comebacks [THA 463]

12-12-2025

The Future of Automotive Services: Diversify or Get Left Behind [RR 1069]

12-09-2025

Finding Joy in Your Business Again: The Shop Owner’s Comeback Story [THA 462]

12-05-2025