The Aftermarket's Largest Library of Audio Content for Personal and Business Insights, Ideas and Inspiration Your Learning Curve Never Sounded So Good Categories Academy Aftermarket Weekly All Podcasts AMi Credit ASA Members Automotive Student Must Listen Bonus Episode CarmCast Classic Must Listen Coaching – Advice – Leadership Series For The Record Podcast Industry Thought Leaders Series Industry Women Series Married Partners MSO: Multi Shop Owner Series Remarkable Results Radio Service Professional Series Service Talk Shop Talk Support Services Series Technician Talk Technology Series Training/Future Technicians Series Archives October 2025 September 2025 August 2025 July 2025 June 2025 May 2025 April 2025 March 2025 February 2025 January 2025 December 2024 November 2024 October 2024 September 2024 August 2024 July 2024 June 2024 May 2024 April 2024 March 2024 February 2024 January 2024 December 2023 November 2023 October 2023 September 2023 August 2023 July 2023 June 2023 May 2023 April 2023 March 2023 February 2023 January 2023 December 2022 November 2022 October 2022 September 2022 August 2022 July 2022 June 2022 May 2022 April 2022 March 2022 February 2022 January 2022 December 2021 November 2021 October 2021 September 2021 August 2021 July 2021 June 2021 May 2021 April 2021 March 2021 February 2021 January 2021 December 2020 November 2020 October 2020 September 2020 August 2020 July 2020 June 2020 May 2020 April 2020 March 2020 February 2020 January 2020 December 2019 November 2019 October 2019 September 2019 August 2019 July 2019 June 2019 May 2019 April 2019 March 2019 February 2019 January 2019 December 2018 November 2018 October 2018 September 2018 August 2018 July 2018 June 2018 May 2018 April 2018 March 2018 February 2018 January 2018 December 2017 November 2017 October 2017 September 2017 August 2017 July 2017 June 2017 May 2017 April 2017 March 2017 February 2017 January 2017 December 2016 November 2016 October 2016 September 2016 August 2016 July 2016 June 2016 May 2016 April 2016 March 2016 February 2016 January 2016 December 2015 November 2015 October 2015 September 2015 August 2015 July 2015 June 2015 May 2015 April 2015 March 2015 Shop Owners / Entrepreneurs 2025 Voice of the Technician Survey: Addressing Industry Pain Points [RR 1058] 09-23-2025 Ring to Revenue: The Power of the First Hello [THA 448] 08-29-2025 The Showtime Mindset: How Top Shops Keep the Spotlight on Service [RR 1054] 08-26-2025 Transforming Your Repair Shop to Professional Auto Service Center [THA 412] 12-20-2024 How Manufacturers Are Supporting Auto Repair Professionals [RR 1017] 12-20-2024 Will Automotive Certifications Reshape Insurance Policies? [THA 411] 12-13-2024 Education and Training: Staying Ahead of the Curve [RR 1011] 11-29-2024 Rising Car Theft and Licensing Challenges [RR 1003] 11-01-2024 The Top 12 Success Strategies From Professional Auto Service CEOs [RR 1000] 10-22-2024 Profit is not a Dirty Word [FTR 106] 10-05-2024 Sales Strategies for Service Advisors and Client Service Reps [CC 114] 09-18-2024 What’s The Worst Piece of Advice You’ve Ever Been Given in Business? [THA 397] 09-06-2024 From Diesel to Dollars: Building a Better Shop [RR 977] 08-02-2024 Beyond Band-Aids: Fix Your Leaking Bucket [RR 975] 07-26-2024 The Power of Service Proposals [RR 974] 07-23-2024 Avoid These Money Mistakes! [RR 967] 06-28-2024 Effective Language Shift For Shop Owners: From Labor Rate to Service Rate [RR 964] 06-18-2024 How to Huddle [THA 374] 04-04-2024 Shop Owner Mastermind [THA 373] 03-28-2024 The Evolution of Automotive Technology Training [THA 372] 03-21-2024 Daily Dose of Top Tier Training: Today’s Class [THA 371] 03-14-2024 The Rise of the Mechanical and Technology Specialist [RR 935] 03-09-2024 Automotive Training: A Business Strategy [RR 925] 02-06-2024 The Art of Client Appreciation [RR 915] 01-02-2024 1 2 3 … 38 Next » Back To Top Tag Cloud Key Word Search 20 Questions in 30 Minutes AAPEX ADAS Advancing the Aftermarket Adversity Advisory Councils AMi Credit Apprentice ASE ASE Educational Foundation Association-Industry Activity ATRA Author Autonomous Vehicle Average Repair Order - ARO AYES Back Office Best Practices Beyond the Shop Bonus Episode Book Review Branch Store - Multi Shop Operation (MSO) Brand Business Coach Business Culture Business Models Business Model Transformation Career CARS Change Compensation Competition Compliance Connected Car Consolidation Corporate Culture Covid-19 Culture of Learning Customer Experience Customer Financing Customer Reviews Customer Service Dashboard Data Decades Demographics Diagnostics Digital Disruptor Distributors DVI/Paperless E-Myth Story Education Electric Vehicles Emerging Technology Entrepreneurialism EOS - Entrepreneurial Operating System EQ Emotional Intelligence Equipment Expansion Expense Control Family Legacy Female Friendly Female Shop Owner Financial Fleet Future Technology Geek Talk General Manager / COO Generations Generation Z Goals Google Gross Margin Heavy Duty Hiring Human Resources Humorous Hybrid/Electric Vehicles Incentive Compensation Industry Recognition Instructors Insurance Internships In The Media Jobs Key Performance Indicators Labor Rates Leadership Leadership 2.0 Lean Legacy Leadership Legacy Professional Legal Legends Manufacturer Marketing Married Mentor/Mentoring Mentoring Millennials Mobile Diagnostics/Repair NACAT NASTF NATEF Networking New Building Newsletter Operations Partners Parts Parts Margins Parts Warranty People Development Performance Reviews Personal Development Personal Survival Personnel Development Philanthropy/Community Processes Productivity Profit Quality Controls Recruiting Retention Reviews Safety Scholarships Selling Selling Maintenance SEO-Internet Service Advisor Social Media Specialization Start-Up Succession Planning Suppliers Survey Data - Studies Survival Systems TAAS Technicians Technician Shortage Technician Training Technician Training. dvi/paperless Technology Tech Trends Telematics Thought Leaders Time Management Tools Training Training Events Transmissions Trends Twenty Group Used Cars Virtual Shop Tour Vision Vision Training-Expo Vocational Schools Wealth Websites Work Environment www Business Coaches / Advice / Leadership Do We Need A License To Calibrate Vehicles: The Professionalism Gap [RR 1061] 10-14-2025 Auto Repair Business SWOT: Strengths, Weaknesses, Opportunities, and Threats [THA 454] 10-10-2025 Building an Essential Skilled Automotive Career [RR 1060] 10-07-2025 The Karen Cooper Foundation: Bringing Christmas to Shelter Dogs [THA 453] 10-03-2025 AAPEX 2025: The Aftermarket Trade Show Reimagined [RR 1059] 09-30-2025 The Silent Profit Killer: Inconsistent Processes [THA 452] 09-26-2025 2025 Voice of the Technician Survey: Addressing Industry Pain Points [RR 1058] 09-23-2025 Business By The Numbers: Insights Into Auto Shop Benchmarks [THA 451] 09-19-2025 Process Engineering: Six Sigma for Auto Shop Efficiency and Growth [RR 1057] 09-16-2025 Recruiter’s Playbook: Overcoming Ghosting and Hiring Roadblocks [THA 450] 09-12-2025 A Phone Call Is Worth a Thousand Emails [RR 1056] 09-09-2025 The Growth Tax: What Every Shop Owner Must Pay to Move Forward [THA 449] 09-05-2025 Practice What You Preach: Coach Chris Cotton’s Shop Ownership Experience [RR 1055] 09-02-2025 Ring to Revenue: The Power of the First Hello [THA 448] 08-29-2025 The Showtime Mindset: How Top Shops Keep the Spotlight on Service [RR 1054] 08-26-2025 The Personal Touch in a Digital World: Why Outbound Calls Still Matter [THA 447] 08-22-2025 From Would’ve, Could’ve, Should’ve, To Will, Can, Do: Auto Repair Business Done Right [RR 1053] 08-19-2025 Uber, Loaners, and Shuttle Solutions for Automotive Clients [THA 446] 08-15-2025 1 2 3 … 101 Next » Back To Top Technician Talk Do We Need A License To Calibrate Vehicles: The Professionalism Gap [RR 1061] 10-14-2025 Auto Repair Business SWOT: Strengths, Weaknesses, Opportunities, and Threats [THA 454] 10-10-2025 Building an Essential Skilled Automotive Career [RR 1060] 10-07-2025 The Karen Cooper Foundation: Bringing Christmas to Shelter Dogs [THA 453] 10-03-2025 AAPEX 2025: The Aftermarket Trade Show Reimagined [RR 1059] 09-30-2025 The Silent Profit Killer: Inconsistent Processes [THA 452] 09-26-2025 2025 Voice of the Technician Survey: Addressing Industry Pain Points [RR 1058] 09-23-2025 Business By The Numbers: Insights Into Auto Shop Benchmarks [THA 451] 09-19-2025 Process Engineering: Six Sigma for Auto Shop Efficiency and Growth [RR 1057] 09-16-2025 Recruiter’s Playbook: Overcoming Ghosting and Hiring Roadblocks [THA 450] 09-12-2025 A Phone Call Is Worth a Thousand Emails [RR 1056] 09-09-2025 The Growth Tax: What Every Shop Owner Must Pay to Move Forward [THA 449] 09-05-2025 Practice What You Preach: Coach Chris Cotton’s Shop Ownership Experience [RR 1055] 09-02-2025 Ring to Revenue: The Power of the First Hello [THA 448] 08-29-2025 The Showtime Mindset: How Top Shops Keep the Spotlight on Service [RR 1054] 08-26-2025 The Personal Touch in a Digital World: Why Outbound Calls Still Matter [THA 447] 08-22-2025 From Would’ve, Could’ve, Should’ve, To Will, Can, Do: Auto Repair Business Done Right [RR 1053] 08-19-2025 Uber, Loaners, and Shuttle Solutions for Automotive Clients [THA 446] 08-15-2025 1 2 3 … 101 Next » Back To Top Training / Future Technicians / Education Do We Need A License To Calibrate Vehicles: The Professionalism Gap [RR 1061] 10-14-2025 Auto Repair Business SWOT: Strengths, Weaknesses, Opportunities, and Threats [THA 454] 10-10-2025 Building an Essential Skilled Automotive Career [RR 1060] 10-07-2025 The Karen Cooper Foundation: Bringing Christmas to Shelter Dogs [THA 453] 10-03-2025 AAPEX 2025: The Aftermarket Trade Show Reimagined [RR 1059] 09-30-2025 The Silent Profit Killer: Inconsistent Processes [THA 452] 09-26-2025 2025 Voice of the Technician Survey: Addressing Industry Pain Points [RR 1058] 09-23-2025 Business By The Numbers: Insights Into Auto Shop Benchmarks [THA 451] 09-19-2025 Process Engineering: Six Sigma for Auto Shop Efficiency and Growth [RR 1057] 09-16-2025 Recruiter’s Playbook: Overcoming Ghosting and Hiring Roadblocks [THA 450] 09-12-2025 A Phone Call Is Worth a Thousand Emails [RR 1056] 09-09-2025 The Growth Tax: What Every Shop Owner Must Pay to Move Forward [THA 449] 09-05-2025 Practice What You Preach: Coach Chris Cotton’s Shop Ownership Experience [RR 1055] 09-02-2025 Ring to Revenue: The Power of the First Hello [THA 448] 08-29-2025 The Showtime Mindset: How Top Shops Keep the Spotlight on Service [RR 1054] 08-26-2025 The Personal Touch in a Digital World: Why Outbound Calls Still Matter [THA 447] 08-22-2025 From Would’ve, Could’ve, Should’ve, To Will, Can, Do: Auto Repair Business Done Right [RR 1053] 08-19-2025 Uber, Loaners, and Shuttle Solutions for Automotive Clients [THA 446] 08-15-2025 1 2 3 … 101 Next » Back To Top Industry Thought Leaders Do We Need A License To Calibrate Vehicles: The Professionalism Gap [RR 1061] 10-14-2025 Auto Repair Business SWOT: Strengths, Weaknesses, Opportunities, and Threats [THA 454] 10-10-2025 Building an Essential Skilled Automotive Career [RR 1060] 10-07-2025 The Karen Cooper Foundation: Bringing Christmas to Shelter Dogs [THA 453] 10-03-2025 AAPEX 2025: The Aftermarket Trade Show Reimagined [RR 1059] 09-30-2025 The Silent Profit Killer: Inconsistent Processes [THA 452] 09-26-2025 2025 Voice of the Technician Survey: Addressing Industry Pain Points [RR 1058] 09-23-2025 Business By The Numbers: Insights Into Auto Shop Benchmarks [THA 451] 09-19-2025 Process Engineering: Six Sigma for Auto Shop Efficiency and Growth [RR 1057] 09-16-2025 Recruiter’s Playbook: Overcoming Ghosting and Hiring Roadblocks [THA 450] 09-12-2025 A Phone Call Is Worth a Thousand Emails [RR 1056] 09-09-2025 The Growth Tax: What Every Shop Owner Must Pay to Move Forward [THA 449] 09-05-2025 Practice What You Preach: Coach Chris Cotton’s Shop Ownership Experience [RR 1055] 09-02-2025 Ring to Revenue: The Power of the First Hello [THA 448] 08-29-2025 The Showtime Mindset: How Top Shops Keep the Spotlight on Service [RR 1054] 08-26-2025 The Personal Touch in a Digital World: Why Outbound Calls Still Matter [THA 447] 08-22-2025 From Would’ve, Could’ve, Should’ve, To Will, Can, Do: Auto Repair Business Done Right [RR 1053] 08-19-2025 Uber, Loaners, and Shuttle Solutions for Automotive Clients [THA 446] 08-15-2025 1 2 3 … 101 Next » Back To Top Industry Women Series Do We Need A License To Calibrate Vehicles: The Professionalism Gap [RR 1061] 10-14-2025 Auto Repair Business SWOT: Strengths, Weaknesses, Opportunities, and Threats [THA 454] 10-10-2025 Building an Essential Skilled Automotive Career [RR 1060] 10-07-2025 The Karen Cooper Foundation: Bringing Christmas to Shelter Dogs [THA 453] 10-03-2025 AAPEX 2025: The Aftermarket Trade Show Reimagined [RR 1059] 09-30-2025 The Silent Profit Killer: Inconsistent Processes [THA 452] 09-26-2025 2025 Voice of the Technician Survey: Addressing Industry Pain Points [RR 1058] 09-23-2025 Business By The Numbers: Insights Into Auto Shop Benchmarks [THA 451] 09-19-2025 Process Engineering: Six Sigma for Auto Shop Efficiency and Growth [RR 1057] 09-16-2025 Recruiter’s Playbook: Overcoming Ghosting and Hiring Roadblocks [THA 450] 09-12-2025 A Phone Call Is Worth a Thousand Emails [RR 1056] 09-09-2025 The Growth Tax: What Every Shop Owner Must Pay to Move Forward [THA 449] 09-05-2025 Practice What You Preach: Coach Chris Cotton’s Shop Ownership Experience [RR 1055] 09-02-2025 Ring to Revenue: The Power of the First Hello [THA 448] 08-29-2025 The Showtime Mindset: How Top Shops Keep the Spotlight on Service [RR 1054] 08-26-2025 The Personal Touch in a Digital World: Why Outbound Calls Still Matter [THA 447] 08-22-2025 From Would’ve, Could’ve, Should’ve, To Will, Can, Do: Auto Repair Business Done Right [RR 1053] 08-19-2025 Uber, Loaners, and Shuttle Solutions for Automotive Clients [THA 446] 08-15-2025 1 2 3 … 101 Next » Back To Top Married Partners: Women Series Do We Need A License To Calibrate Vehicles: The Professionalism Gap [RR 1061] 10-14-2025 Auto Repair Business SWOT: Strengths, Weaknesses, Opportunities, and Threats [THA 454] 10-10-2025 Building an Essential Skilled Automotive Career [RR 1060] 10-07-2025 The Karen Cooper Foundation: Bringing Christmas to Shelter Dogs [THA 453] 10-03-2025 AAPEX 2025: The Aftermarket Trade Show Reimagined [RR 1059] 09-30-2025 The Silent Profit Killer: Inconsistent Processes [THA 452] 09-26-2025 2025 Voice of the Technician Survey: Addressing Industry Pain Points [RR 1058] 09-23-2025 Business By The Numbers: Insights Into Auto Shop Benchmarks [THA 451] 09-19-2025 Process Engineering: Six Sigma for Auto Shop Efficiency and Growth [RR 1057] 09-16-2025 Recruiter’s Playbook: Overcoming Ghosting and Hiring Roadblocks [THA 450] 09-12-2025 A Phone Call Is Worth a Thousand Emails [RR 1056] 09-09-2025 The Growth Tax: What Every Shop Owner Must Pay to Move Forward [THA 449] 09-05-2025 Practice What You Preach: Coach Chris Cotton’s Shop Ownership Experience [RR 1055] 09-02-2025 Ring to Revenue: The Power of the First Hello [THA 448] 08-29-2025 The Showtime Mindset: How Top Shops Keep the Spotlight on Service [RR 1054] 08-26-2025 The Personal Touch in a Digital World: Why Outbound Calls Still Matter [THA 447] 08-22-2025 From Would’ve, Could’ve, Should’ve, To Will, Can, Do: Auto Repair Business Done Right [RR 1053] 08-19-2025 Uber, Loaners, and Shuttle Solutions for Automotive Clients [THA 446] 08-15-2025 1 2 3 … 101 Next » Back To Top Technology Series / Web / Social / Diagnostics Do We Need A License To Calibrate Vehicles: The Professionalism Gap [RR 1061] 10-14-2025 Auto Repair Business SWOT: Strengths, Weaknesses, Opportunities, and Threats [THA 454] 10-10-2025 Building an Essential Skilled Automotive Career [RR 1060] 10-07-2025 The Karen Cooper Foundation: Bringing Christmas to Shelter Dogs [THA 453] 10-03-2025 AAPEX 2025: The Aftermarket Trade Show Reimagined [RR 1059] 09-30-2025 The Silent Profit Killer: Inconsistent Processes [THA 452] 09-26-2025 2025 Voice of the Technician Survey: Addressing Industry Pain Points [RR 1058] 09-23-2025 Business By The Numbers: Insights Into Auto Shop Benchmarks [THA 451] 09-19-2025 Process Engineering: Six Sigma for Auto Shop Efficiency and Growth [RR 1057] 09-16-2025 Recruiter’s Playbook: Overcoming Ghosting and Hiring Roadblocks [THA 450] 09-12-2025 A Phone Call Is Worth a Thousand Emails [RR 1056] 09-09-2025 The Growth Tax: What Every Shop Owner Must Pay to Move Forward [THA 449] 09-05-2025 Practice What You Preach: Coach Chris Cotton’s Shop Ownership Experience [RR 1055] 09-02-2025 Ring to Revenue: The Power of the First Hello [THA 448] 08-29-2025 The Showtime Mindset: How Top Shops Keep the Spotlight on Service [RR 1054] 08-26-2025 The Personal Touch in a Digital World: Why Outbound Calls Still Matter [THA 447] 08-22-2025 From Would’ve, Could’ve, Should’ve, To Will, Can, Do: Auto Repair Business Done Right [RR 1053] 08-19-2025 Uber, Loaners, and Shuttle Solutions for Automotive Clients [THA 446] 08-15-2025 1 2 3 … 101 Next » Back To Top Multi-Shop Owners FTR 035: Aaron Shaffer – Sell Premium Products For All the Right Reasons 03-04-2019 RR 410: Tom Ham – Running Your Business Remotely 03-01-2019 THA 108: The Value of a Professional HR Support Company 02-27-2019 RR 409: AJ Nealey: Living the Dream. Turned His Vision Into His Reality. No, is Hard To Say for AJ! 02-26-2019 FTR 034: Greg Bunch – Take Your Toolbox Home 02-25-2019 RR 408: Scott Shotton – Straight Talk on Entry Level Technicians, Tips on Becoming an Aftermarket Trainer and Post-Secondary Automotive Education 02-22-2019 THA 107: Discover How To Keep Your Women Customers For Life 02-20-2019 RR 407: Dennis Montalbano: He Survived a Heart Attack and Stroke and so Did His Business! 02-19-2019 FTR 033: Kirk Richardson On Technician Pay Plans 02-18-2019 RR 406: Geek Talk 2.0 Part 3: The Independents Biggest Competitor 02-15-2019 THA 106: Managing a Negative Online Review 02-13-2019 RR 405: Barry Barrett – Book Review – Never Split The Difference by Chris Voss 02-12-2019 FTR 032: Pierre Respaut – Has Seen a Technical Revolution in His Lifetime 02-11-2019 RR 404. Rodney Pierini. A Grant That Supports Automotive Education – First Of Its Kind 02-08-2019 THA 105: Catering to the Millennial Customer 02-06-2019 RR 403: Lucas Underwood – Take Ownership and Learn from your Mistakes. Find Humility. 02-05-2019 FTR 031: Brett Bohlmann – Fixing Our Leadership Deficit 02-04-2019 RR 402: Generation Z – Understanding Our Newest Employees and Customers 02-01-2019 « Previous 1 … 69 70 71 72 73 … 101 Next » Back To Top Support Services Do We Need A License To Calibrate Vehicles: The Professionalism Gap [RR 1061] 10-14-2025 Auto Repair Business SWOT: Strengths, Weaknesses, Opportunities, and Threats [THA 454] 10-10-2025 Building an Essential Skilled Automotive Career [RR 1060] 10-07-2025 The Karen Cooper Foundation: Bringing Christmas to Shelter Dogs [THA 453] 10-03-2025 AAPEX 2025: The Aftermarket Trade Show Reimagined [RR 1059] 09-30-2025 The Silent Profit Killer: Inconsistent Processes [THA 452] 09-26-2025 2025 Voice of the Technician Survey: Addressing Industry Pain Points [RR 1058] 09-23-2025 Business By The Numbers: Insights Into Auto Shop Benchmarks [THA 451] 09-19-2025 Process Engineering: Six Sigma for Auto Shop Efficiency and Growth [RR 1057] 09-16-2025 Recruiter’s Playbook: Overcoming Ghosting and Hiring Roadblocks [THA 450] 09-12-2025 A Phone Call Is Worth a Thousand Emails [RR 1056] 09-09-2025 The Growth Tax: What Every Shop Owner Must Pay to Move Forward [THA 449] 09-05-2025 Practice What You Preach: Coach Chris Cotton’s Shop Ownership Experience [RR 1055] 09-02-2025 Ring to Revenue: The Power of the First Hello [THA 448] 08-29-2025 The Showtime Mindset: How Top Shops Keep the Spotlight on Service [RR 1054] 08-26-2025 The Personal Touch in a Digital World: Why Outbound Calls Still Matter [THA 447] 08-22-2025 From Would’ve, Could’ve, Should’ve, To Will, Can, Do: Auto Repair Business Done Right [RR 1053] 08-19-2025 Uber, Loaners, and Shuttle Solutions for Automotive Clients [THA 446] 08-15-2025 1 2 3 … 101 Next » Back To Top Educators Do We Need A License To Calibrate Vehicles: The Professionalism Gap [RR 1061] 10-14-2025 Auto Repair Business SWOT: Strengths, Weaknesses, Opportunities, and Threats [THA 454] 10-10-2025 Building an Essential Skilled Automotive Career [RR 1060] 10-07-2025 The Karen Cooper Foundation: Bringing Christmas to Shelter Dogs [THA 453] 10-03-2025 AAPEX 2025: The Aftermarket Trade Show Reimagined [RR 1059] 09-30-2025 The Silent Profit Killer: Inconsistent Processes [THA 452] 09-26-2025 2025 Voice of the Technician Survey: Addressing Industry Pain Points [RR 1058] 09-23-2025 Business By The Numbers: Insights Into Auto Shop Benchmarks [THA 451] 09-19-2025 Process Engineering: Six Sigma for Auto Shop Efficiency and Growth [RR 1057] 09-16-2025 Recruiter’s Playbook: Overcoming Ghosting and Hiring Roadblocks [THA 450] 09-12-2025 A Phone Call Is Worth a Thousand Emails [RR 1056] 09-09-2025 The Growth Tax: What Every Shop Owner Must Pay to Move Forward [THA 449] 09-05-2025 Practice What You Preach: Coach Chris Cotton’s Shop Ownership Experience [RR 1055] 09-02-2025 Ring to Revenue: The Power of the First Hello [THA 448] 08-29-2025 The Showtime Mindset: How Top Shops Keep the Spotlight on Service [RR 1054] 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