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Shop Owners / Entrepreneurs

EOS Part 7 – Traction with Barry Barrett [RR 666]

08-13-2021

Second in Command – A COO/GM Perspective [THA 236]

08-12-2021

Social Media Marketing to Technicians – Kim and Brian Walker [RR 665]

08-10-2021

Aaron Woods and Shop Tour with Emily Chung [AW 065]

08-07-2021

Leadership Series Part 4 with Mike Davidson – Growth Environment (Continued) [RR 664]

08-06-2021

Creating a Training Culture [THA 235]

08-05-2021

Unstoppable with Amy and Kelly Michel [RR 663]

08-03-2021

Kevin Eckler and Shop Tour with Angelo Giglio [AW 064]

07-31-2021

Dynamic Automotive: 6 Years Later [RR 662]

07-30-2021

Service Advisor Must-Have Qualities [THA 234]

07-29-2021

Cut through the Fog on the Future of Electric Vehicles – Derek Kaufman [RR 661]

07-27-2021

Annual AAPEX Service Award Nominations [CC 094]

07-26-2021

Russ Crosby and Shop Tour with Tom Palermo [AW 063]

07-24-2021

Succession Strategies – A Real World Example [THA 233]

07-22-2021

Technician Outlook with Jake Sorensen-Part 2 [RR 659]

07-20-2021

Alan Beech and Shop Tour with Greg Bednar [AW 062]

07-17-2021

How Strong Are Your Community Heart Strings? [RR 658]

07-16-2021

Electrificaton of our Industry – Service Impact and Trends [THA 232]

07-15-2021

EOS Part 6 – Process with Barry Barrett [RR 657]

07-13-2021

Chris Cotton from Auto Fix – Auto Shop Coaching and Tiffany Scherado from Lifetime Transmissions [AW061]

07-10-2021

Ask: What Are Your Car Pains? ™ [RR 656]

07-09-2021

Playing the Long Game [THA 231]

07-08-2021

Shop Owner has a Golf Cart Gold Mine – Mark Reopke [RR 655]

07-06-2021

Scott Brown – Cardinal Shell and Virtual Shop Tour with Aden McDonnell – McDonnell’s ATS [AW 060]

07-03-2021

Tag Cloud

Key Word Search

Business Coaches / Advice / Leadership

The Growth Tax: What Every Shop Owner Must Pay to Move Forward [THA 449]

09-05-2025

Practice What You Preach: Coach Chris Cotton’s Shop Ownership Experience [RR 1055]

09-02-2025

Ring to Revenue: The Power of the First Hello [THA 448]

08-29-2025

The Showtime Mindset: How Top Shops Keep the Spotlight on Service [RR 1054]

08-26-2025

The Personal Touch in a Digital World: Why Outbound Calls Still Matter [THA 447]

08-22-2025

From Would’ve, Could’ve, Should’ve, To Will, Can, Do: Auto Repair Business Done Right [RR 1053]

08-19-2025

Uber, Loaners, and Shuttle Solutions for Automotive Clients [THA 446]

08-15-2025

Muscle Memory for the Counter: Service Advisor Training with the Practice Bot [RR 1052]

08-12-2025

People 101: Why Soft Skills Drive Hard Results [THA 445]

08-08-2025

Assume Nothing: Our Duty to Educate and Understand the Next Generation [RR 1051]

08-05-2025

The Investment in Youth: Why Camp D.R.I.V.E. is a Win [THA 444]

08-01-2025

Retention Starts with Recognition: Why Pay Is Just the Beginning [RR 1050]

07-29-2025

Brakes for Breasts: Breast Cancer Vaccine Update 2025 [THA 443]

07-25-2025

The Power of Accountability: You Can’t Grow Alone! [RR 1049]

07-22-2025

Transportation as a Lifeline: The Hidden Power of Your Shop [THA 442]

07-18-2025

Your Solution To: Missing Credits, Expenses, and Parts Tracking [RR 1048]

07-15-2025

Women In NAPA (WIN): Building a Supportive Community [THA 441]

07-11-2025

Eating Electric: Fueling Your Body for Longevity [RR 1047]

07-08-2025

Technician Talk

The Growth Tax: What Every Shop Owner Must Pay to Move Forward [THA 449]

09-05-2025

Practice What You Preach: Coach Chris Cotton’s Shop Ownership Experience [RR 1055]

09-02-2025

Ring to Revenue: The Power of the First Hello [THA 448]

08-29-2025

The Showtime Mindset: How Top Shops Keep the Spotlight on Service [RR 1054]

08-26-2025

The Personal Touch in a Digital World: Why Outbound Calls Still Matter [THA 447]

08-22-2025

From Would’ve, Could’ve, Should’ve, To Will, Can, Do: Auto Repair Business Done Right [RR 1053]

08-19-2025

Uber, Loaners, and Shuttle Solutions for Automotive Clients [THA 446]

08-15-2025

Muscle Memory for the Counter: Service Advisor Training with the Practice Bot [RR 1052]

08-12-2025

People 101: Why Soft Skills Drive Hard Results [THA 445]

08-08-2025

Assume Nothing: Our Duty to Educate and Understand the Next Generation [RR 1051]

08-05-2025

The Investment in Youth: Why Camp D.R.I.V.E. is a Win [THA 444]

08-01-2025

Retention Starts with Recognition: Why Pay Is Just the Beginning [RR 1050]

07-29-2025

Brakes for Breasts: Breast Cancer Vaccine Update 2025 [THA 443]

07-25-2025

The Power of Accountability: You Can’t Grow Alone! [RR 1049]

07-22-2025

Transportation as a Lifeline: The Hidden Power of Your Shop [THA 442]

07-18-2025

Your Solution To: Missing Credits, Expenses, and Parts Tracking [RR 1048]

07-15-2025

Women In NAPA (WIN): Building a Supportive Community [THA 441]

07-11-2025

Eating Electric: Fueling Your Body for Longevity [RR 1047]

07-08-2025

Training / Future Technicians / Education

The Growth Tax: What Every Shop Owner Must Pay to Move Forward [THA 449]

09-05-2025

Practice What You Preach: Coach Chris Cotton’s Shop Ownership Experience [RR 1055]

09-02-2025

Ring to Revenue: The Power of the First Hello [THA 448]

08-29-2025

The Showtime Mindset: How Top Shops Keep the Spotlight on Service [RR 1054]

08-26-2025

The Personal Touch in a Digital World: Why Outbound Calls Still Matter [THA 447]

08-22-2025

From Would’ve, Could’ve, Should’ve, To Will, Can, Do: Auto Repair Business Done Right [RR 1053]

08-19-2025

Uber, Loaners, and Shuttle Solutions for Automotive Clients [THA 446]

08-15-2025

Muscle Memory for the Counter: Service Advisor Training with the Practice Bot [RR 1052]

08-12-2025

People 101: Why Soft Skills Drive Hard Results [THA 445]

08-08-2025

Assume Nothing: Our Duty to Educate and Understand the Next Generation [RR 1051]

08-05-2025

The Investment in Youth: Why Camp D.R.I.V.E. is a Win [THA 444]

08-01-2025

Retention Starts with Recognition: Why Pay Is Just the Beginning [RR 1050]

07-29-2025

Brakes for Breasts: Breast Cancer Vaccine Update 2025 [THA 443]

07-25-2025

The Power of Accountability: You Can’t Grow Alone! [RR 1049]

07-22-2025

Transportation as a Lifeline: The Hidden Power of Your Shop [THA 442]

07-18-2025

Your Solution To: Missing Credits, Expenses, and Parts Tracking [RR 1048]

07-15-2025

Women In NAPA (WIN): Building a Supportive Community [THA 441]

07-11-2025

Eating Electric: Fueling Your Body for Longevity [RR 1047]

07-08-2025

Industry Thought Leaders

The Growth Tax: What Every Shop Owner Must Pay to Move Forward [THA 449]

09-05-2025

Practice What You Preach: Coach Chris Cotton’s Shop Ownership Experience [RR 1055]

09-02-2025

Ring to Revenue: The Power of the First Hello [THA 448]

08-29-2025

The Showtime Mindset: How Top Shops Keep the Spotlight on Service [RR 1054]

08-26-2025

The Personal Touch in a Digital World: Why Outbound Calls Still Matter [THA 447]

08-22-2025

From Would’ve, Could’ve, Should’ve, To Will, Can, Do: Auto Repair Business Done Right [RR 1053]

08-19-2025

Uber, Loaners, and Shuttle Solutions for Automotive Clients [THA 446]

08-15-2025

Muscle Memory for the Counter: Service Advisor Training with the Practice Bot [RR 1052]

08-12-2025

People 101: Why Soft Skills Drive Hard Results [THA 445]

08-08-2025

Assume Nothing: Our Duty to Educate and Understand the Next Generation [RR 1051]

08-05-2025

The Investment in Youth: Why Camp D.R.I.V.E. is a Win [THA 444]

08-01-2025

Retention Starts with Recognition: Why Pay Is Just the Beginning [RR 1050]

07-29-2025

Brakes for Breasts: Breast Cancer Vaccine Update 2025 [THA 443]

07-25-2025

The Power of Accountability: You Can’t Grow Alone! [RR 1049]

07-22-2025

Transportation as a Lifeline: The Hidden Power of Your Shop [THA 442]

07-18-2025

Your Solution To: Missing Credits, Expenses, and Parts Tracking [RR 1048]

07-15-2025

Women In NAPA (WIN): Building a Supportive Community [THA 441]

07-11-2025

Eating Electric: Fueling Your Body for Longevity [RR 1047]

07-08-2025

Industry Women Series

The Growth Tax: What Every Shop Owner Must Pay to Move Forward [THA 449]

09-05-2025

Practice What You Preach: Coach Chris Cotton’s Shop Ownership Experience [RR 1055]

09-02-2025

Ring to Revenue: The Power of the First Hello [THA 448]

08-29-2025

The Showtime Mindset: How Top Shops Keep the Spotlight on Service [RR 1054]

08-26-2025

The Personal Touch in a Digital World: Why Outbound Calls Still Matter [THA 447]

08-22-2025

From Would’ve, Could’ve, Should’ve, To Will, Can, Do: Auto Repair Business Done Right [RR 1053]

08-19-2025

Uber, Loaners, and Shuttle Solutions for Automotive Clients [THA 446]

08-15-2025

Muscle Memory for the Counter: Service Advisor Training with the Practice Bot [RR 1052]

08-12-2025

People 101: Why Soft Skills Drive Hard Results [THA 445]

08-08-2025

Assume Nothing: Our Duty to Educate and Understand the Next Generation [RR 1051]

08-05-2025

The Investment in Youth: Why Camp D.R.I.V.E. is a Win [THA 444]

08-01-2025

Retention Starts with Recognition: Why Pay Is Just the Beginning [RR 1050]

07-29-2025

Brakes for Breasts: Breast Cancer Vaccine Update 2025 [THA 443]

07-25-2025

The Power of Accountability: You Can’t Grow Alone! [RR 1049]

07-22-2025

Transportation as a Lifeline: The Hidden Power of Your Shop [THA 442]

07-18-2025

Your Solution To: Missing Credits, Expenses, and Parts Tracking [RR 1048]

07-15-2025

Women In NAPA (WIN): Building a Supportive Community [THA 441]

07-11-2025

Eating Electric: Fueling Your Body for Longevity [RR 1047]

07-08-2025

Married Partners: Women Series

The Growth Tax: What Every Shop Owner Must Pay to Move Forward [THA 449]

09-05-2025

Practice What You Preach: Coach Chris Cotton’s Shop Ownership Experience [RR 1055]

09-02-2025

Ring to Revenue: The Power of the First Hello [THA 448]

08-29-2025

The Showtime Mindset: How Top Shops Keep the Spotlight on Service [RR 1054]

08-26-2025

The Personal Touch in a Digital World: Why Outbound Calls Still Matter [THA 447]

08-22-2025

From Would’ve, Could’ve, Should’ve, To Will, Can, Do: Auto Repair Business Done Right [RR 1053]

08-19-2025

Uber, Loaners, and Shuttle Solutions for Automotive Clients [THA 446]

08-15-2025

Muscle Memory for the Counter: Service Advisor Training with the Practice Bot [RR 1052]

08-12-2025

People 101: Why Soft Skills Drive Hard Results [THA 445]

08-08-2025

Assume Nothing: Our Duty to Educate and Understand the Next Generation [RR 1051]

08-05-2025

The Investment in Youth: Why Camp D.R.I.V.E. is a Win [THA 444]

08-01-2025

Retention Starts with Recognition: Why Pay Is Just the Beginning [RR 1050]

07-29-2025

Brakes for Breasts: Breast Cancer Vaccine Update 2025 [THA 443]

07-25-2025

The Power of Accountability: You Can’t Grow Alone! [RR 1049]

07-22-2025

Transportation as a Lifeline: The Hidden Power of Your Shop [THA 442]

07-18-2025

Your Solution To: Missing Credits, Expenses, and Parts Tracking [RR 1048]

07-15-2025

Women In NAPA (WIN): Building a Supportive Community [THA 441]

07-11-2025

Eating Electric: Fueling Your Body for Longevity [RR 1047]

07-08-2025

Technology Series / Web / Social / Diagnostics

The Growth Tax: What Every Shop Owner Must Pay to Move Forward [THA 449]

09-05-2025

Practice What You Preach: Coach Chris Cotton’s Shop Ownership Experience [RR 1055]

09-02-2025

Ring to Revenue: The Power of the First Hello [THA 448]

08-29-2025

The Showtime Mindset: How Top Shops Keep the Spotlight on Service [RR 1054]

08-26-2025

The Personal Touch in a Digital World: Why Outbound Calls Still Matter [THA 447]

08-22-2025

From Would’ve, Could’ve, Should’ve, To Will, Can, Do: Auto Repair Business Done Right [RR 1053]

08-19-2025

Uber, Loaners, and Shuttle Solutions for Automotive Clients [THA 446]

08-15-2025

Muscle Memory for the Counter: Service Advisor Training with the Practice Bot [RR 1052]

08-12-2025

People 101: Why Soft Skills Drive Hard Results [THA 445]

08-08-2025

Assume Nothing: Our Duty to Educate and Understand the Next Generation [RR 1051]

08-05-2025

The Investment in Youth: Why Camp D.R.I.V.E. is a Win [THA 444]

08-01-2025

Retention Starts with Recognition: Why Pay Is Just the Beginning [RR 1050]

07-29-2025

Brakes for Breasts: Breast Cancer Vaccine Update 2025 [THA 443]

07-25-2025

The Power of Accountability: You Can’t Grow Alone! [RR 1049]

07-22-2025

Transportation as a Lifeline: The Hidden Power of Your Shop [THA 442]

07-18-2025

Your Solution To: Missing Credits, Expenses, and Parts Tracking [RR 1048]

07-15-2025

Women In NAPA (WIN): Building a Supportive Community [THA 441]

07-11-2025

Eating Electric: Fueling Your Body for Longevity [RR 1047]

07-08-2025

Multi-Shop Owners

The Growth Tax: What Every Shop Owner Must Pay to Move Forward [THA 449]

09-05-2025

Practice What You Preach: Coach Chris Cotton’s Shop Ownership Experience [RR 1055]

09-02-2025

Ring to Revenue: The Power of the First Hello [THA 448]

08-29-2025

The Showtime Mindset: How Top Shops Keep the Spotlight on Service [RR 1054]

08-26-2025

The Personal Touch in a Digital World: Why Outbound Calls Still Matter [THA 447]

08-22-2025

From Would’ve, Could’ve, Should’ve, To Will, Can, Do: Auto Repair Business Done Right [RR 1053]

08-19-2025

Uber, Loaners, and Shuttle Solutions for Automotive Clients [THA 446]

08-15-2025

Muscle Memory for the Counter: Service Advisor Training with the Practice Bot [RR 1052]

08-12-2025

People 101: Why Soft Skills Drive Hard Results [THA 445]

08-08-2025

Assume Nothing: Our Duty to Educate and Understand the Next Generation [RR 1051]

08-05-2025

The Investment in Youth: Why Camp D.R.I.V.E. is a Win [THA 444]

08-01-2025

Retention Starts with Recognition: Why Pay Is Just the Beginning [RR 1050]

07-29-2025

Brakes for Breasts: Breast Cancer Vaccine Update 2025 [THA 443]

07-25-2025

The Power of Accountability: You Can’t Grow Alone! [RR 1049]

07-22-2025

Transportation as a Lifeline: The Hidden Power of Your Shop [THA 442]

07-18-2025

Your Solution To: Missing Credits, Expenses, and Parts Tracking [RR 1048]

07-15-2025

Women In NAPA (WIN): Building a Supportive Community [THA 441]

07-11-2025

Eating Electric: Fueling Your Body for Longevity [RR 1047]

07-08-2025

Support Services

The Growth Tax: What Every Shop Owner Must Pay to Move Forward [THA 449]

09-05-2025

Practice What You Preach: Coach Chris Cotton’s Shop Ownership Experience [RR 1055]

09-02-2025

Ring to Revenue: The Power of the First Hello [THA 448]

08-29-2025

The Showtime Mindset: How Top Shops Keep the Spotlight on Service [RR 1054]

08-26-2025

The Personal Touch in a Digital World: Why Outbound Calls Still Matter [THA 447]

08-22-2025

From Would’ve, Could’ve, Should’ve, To Will, Can, Do: Auto Repair Business Done Right [RR 1053]

08-19-2025

Uber, Loaners, and Shuttle Solutions for Automotive Clients [THA 446]

08-15-2025

Muscle Memory for the Counter: Service Advisor Training with the Practice Bot [RR 1052]

08-12-2025

People 101: Why Soft Skills Drive Hard Results [THA 445]

08-08-2025

Assume Nothing: Our Duty to Educate and Understand the Next Generation [RR 1051]

08-05-2025

The Investment in Youth: Why Camp D.R.I.V.E. is a Win [THA 444]

08-01-2025

Retention Starts with Recognition: Why Pay Is Just the Beginning [RR 1050]

07-29-2025

Brakes for Breasts: Breast Cancer Vaccine Update 2025 [THA 443]

07-25-2025

The Power of Accountability: You Can’t Grow Alone! [RR 1049]

07-22-2025

Transportation as a Lifeline: The Hidden Power of Your Shop [THA 442]

07-18-2025

Your Solution To: Missing Credits, Expenses, and Parts Tracking [RR 1048]

07-15-2025

Women In NAPA (WIN): Building a Supportive Community [THA 441]

07-11-2025

Eating Electric: Fueling Your Body for Longevity [RR 1047]

07-08-2025

Educators

The Growth Tax: What Every Shop Owner Must Pay to Move Forward [THA 449]

09-05-2025

Practice What You Preach: Coach Chris Cotton’s Shop Ownership Experience [RR 1055]

09-02-2025

Ring to Revenue: The Power of the First Hello [THA 448]

08-29-2025

The Showtime Mindset: How Top Shops Keep the Spotlight on Service [RR 1054]

08-26-2025

The Personal Touch in a Digital World: Why Outbound Calls Still Matter [THA 447]

08-22-2025

From Would’ve, Could’ve, Should’ve, To Will, Can, Do: Auto Repair Business Done Right [RR 1053]

08-19-2025

Uber, Loaners, and Shuttle Solutions for Automotive Clients [THA 446]

08-15-2025

Muscle Memory for the Counter: Service Advisor Training with the Practice Bot [RR 1052]

08-12-2025

People 101: Why Soft Skills Drive Hard Results [THA 445]

08-08-2025

Assume Nothing: Our Duty to Educate and Understand the Next Generation [RR 1051]

08-05-2025

The Investment in Youth: Why Camp D.R.I.V.E. is a Win [THA 444]

08-01-2025

Retention Starts with Recognition: Why Pay Is Just the Beginning [RR 1050]

07-29-2025

Brakes for Breasts: Breast Cancer Vaccine Update 2025 [THA 443]

07-25-2025

The Power of Accountability: You Can’t Grow Alone! [RR 1049]

07-22-2025

Transportation as a Lifeline: The Hidden Power of Your Shop [THA 442]

07-18-2025

Your Solution To: Missing Credits, Expenses, and Parts Tracking [RR 1048]

07-15-2025

Women In NAPA (WIN): Building a Supportive Community [THA 441]

07-11-2025

Eating Electric: Fueling Your Body for Longevity [RR 1047]

07-08-2025

Town Hall Academy

The Growth Tax: What Every Shop Owner Must Pay to Move Forward [THA 449]

09-05-2025

Practice What You Preach: Coach Chris Cotton’s Shop Ownership Experience [RR 1055]

09-02-2025

Ring to Revenue: The Power of the First Hello [THA 448]

08-29-2025

The Showtime Mindset: How Top Shops Keep the Spotlight on Service [RR 1054]

08-26-2025

The Personal Touch in a Digital World: Why Outbound Calls Still Matter [THA 447]

08-22-2025

From Would’ve, Could’ve, Should’ve, To Will, Can, Do: Auto Repair Business Done Right [RR 1053]

08-19-2025

Uber, Loaners, and Shuttle Solutions for Automotive Clients [THA 446]

08-15-2025

Muscle Memory for the Counter: Service Advisor Training with the Practice Bot [RR 1052]

08-12-2025

People 101: Why Soft Skills Drive Hard Results [THA 445]

08-08-2025

Assume Nothing: Our Duty to Educate and Understand the Next Generation [RR 1051]

08-05-2025

The Investment in Youth: Why Camp D.R.I.V.E. is a Win [THA 444]

08-01-2025

Retention Starts with Recognition: Why Pay Is Just the Beginning [RR 1050]

07-29-2025

Brakes for Breasts: Breast Cancer Vaccine Update 2025 [THA 443]

07-25-2025

The Power of Accountability: You Can’t Grow Alone! [RR 1049]

07-22-2025

Transportation as a Lifeline: The Hidden Power of Your Shop [THA 442]

07-18-2025

Your Solution To: Missing Credits, Expenses, and Parts Tracking [RR 1048]

07-15-2025

Women In NAPA (WIN): Building a Supportive Community [THA 441]

07-11-2025

Eating Electric: Fueling Your Body for Longevity [RR 1047]

07-08-2025

The Growth Tax: What Every Shop Owner Must Pay to Move Forward [THA 449]

09-05-2025

Practice What You Preach: Coach Chris Cotton’s Shop Ownership Experience [RR 1055]

09-02-2025

Ring to Revenue: The Power of the First Hello [THA 448]

08-29-2025

The Showtime Mindset: How Top Shops Keep the Spotlight on Service [RR 1054]

08-26-2025

The Personal Touch in a Digital World: Why Outbound Calls Still Matter [THA 447]

08-22-2025

From Would’ve, Could’ve, Should’ve, To Will, Can, Do: Auto Repair Business Done Right [RR 1053]

08-19-2025

Uber, Loaners, and Shuttle Solutions for Automotive Clients [THA 446]

08-15-2025

Muscle Memory for the Counter: Service Advisor Training with the Practice Bot [RR 1052]

08-12-2025

People 101: Why Soft Skills Drive Hard Results [THA 445]

08-08-2025

Assume Nothing: Our Duty to Educate and Understand the Next Generation [RR 1051]

08-05-2025

The Investment in Youth: Why Camp D.R.I.V.E. is a Win [THA 444]

08-01-2025

Retention Starts with Recognition: Why Pay Is Just the Beginning [RR 1050]

07-29-2025

Brakes for Breasts: Breast Cancer Vaccine Update 2025 [THA 443]

07-25-2025

The Power of Accountability: You Can’t Grow Alone! [RR 1049]

07-22-2025

Transportation as a Lifeline: The Hidden Power of Your Shop [THA 442]

07-18-2025

Your Solution To: Missing Credits, Expenses, and Parts Tracking [RR 1048]

07-15-2025

Women In NAPA (WIN): Building a Supportive Community [THA 441]

07-11-2025

Eating Electric: Fueling Your Body for Longevity [RR 1047]

07-08-2025