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Archives

Shop Owners / Entrepreneurs

RR 417: Rob Rowsell – Achieving Success on a Curved Road

03-26-2019

FTR 038: Jennifer Filzen – Create a Ripple Effect of Joy With and For Your Customers

03-25-2019

RR 416: Preparing Your Shop For Tomorrows Technicians – How To Attract and Retain Your Team

03-22-2019

THA 111: Building New Customers

03-20-2019

RR 415: Mitch Schneider – Legacy Aftermarket Influencer

03-19-2019

FTR 037: Scott Wheeler – Are You Really Listening to Your Customer?

03-18-2019

RR 414: Elevating Our Industry’s Definition of Mechanic/Technician

03-15-2019

THA 110: Charging What We Are Worth

03-13-2019

RR 413: Jill Trotta on Pricing Transparency

03-12-2019

FTR 036: Dwayne Myers – Say NO to the Technician Shortage

03-11-2019

RR 412: Dave Fischer – OSHA and Labor Law Expert Helps You Minimize Fines and Get Compliant

03-08-2019

THA 109: How to Handle the Overload of Information, Workload and All That You Have to Learn.

03-06-2019

RR 411: Changing of the Guard at ASCCA with Incoming President John Eppstein

03-05-2019

FTR 035: Aaron Shaffer – Sell Premium Products For All the Right Reasons

03-04-2019

RR 410: Tom Ham – Running Your Business Remotely

03-01-2019

THA 108: The Value of a Professional HR Support Company

02-27-2019

RR 409: AJ Nealey: Living the Dream. Turned His Vision Into His Reality. No, is Hard To Say for AJ!

02-26-2019

RR 408: Scott Shotton – Straight Talk on Entry Level Technicians, Tips on Becoming an Aftermarket Trainer and Post-Secondary Automotive Education

02-22-2019

THA 107: Discover How To Keep Your Women Customers For Life

02-20-2019

RR 407: Dennis Montalbano: He Survived a Heart Attack and Stroke and so Did His Business!

02-19-2019

RR 406: Geek Talk 2.0 Part 3: The Independents Biggest Competitor

02-15-2019

THA 106: Managing a Negative Online Review

02-13-2019

RR 405: Barry Barrett – Book Review – Never Split The Difference by Chris Voss

02-12-2019

THA 105: Catering to the Millennial Customer

02-06-2019

Tag Cloud

Key Word Search

Business Coaches / Advice / Leadership

Your Shop’s Toughest Competitor Is in the Mirror [THA 499]

08-21-2026

Bring the Classroom to the Shop: Raising the Bar For On-Site Training [RR 1105]

08-18-2026

Engage, Educate, Reward: How Today’s Class Is Changing Auto Repair Training [THA 498]

08-14-2026

Inside the ASTA Expo 2026: Training, Technology, and Tribal Networking [RR 1104]

08-11-2026

Mastering Shop Flow with Online Scheduling and AI Communication [THA 497]

08-07-2026

Why Employees Disengage and How Leaders Reconnect Them [RR 1103]

08-04-2026

The AI-Informed Customer Has Arrived: What It Means For Auto Repair [THA 496]

07-31-2026

Get Out of Your Own Way: Leadership Lessons for Shop Owners [RR 1102]

07-28-2026

The “Kohl’s Cash” of Auto Repair: Turning Customer Rewards Into Repeat Business [THA 495]

07-24-2026

Deferred Work: The Most Overlooked Growth Opportunity in Auto Repair [RR 1101]

07-21-2026

The Truth About ADAS Calibrations Every Shop Needs to Hear [THA 494]

07-17-2026

Curing Organizational Drag: The Courage to Fire a Non-Fit Employee [RR 1100]

07-14-2026

Maximizing Profit Through Effective Labor Rate Strategy [THA 493]

07-10-2026

Selling to the Curb: How AI Turned More Calls into Customers [RR 1099]

07-07-2026

AI Search Visibility: How Customers Find Your Auto Repair Shop [THA 492]

07-03-2026

Building a Winning Scoreboard For Your Auto Repair Shop [RR 1098]

06-30-2026

How to Sell Your Auto Repair Shop for Maximum Value [THA 491]

06-26-2026

How a Purple Heart Veteran Became a 6-Shop Auto Repair Owner [RR 1097]

06-23-2026

Technician Talk

Your Shop’s Toughest Competitor Is in the Mirror [THA 499]

08-21-2026

Bring the Classroom to the Shop: Raising the Bar For On-Site Training [RR 1105]

08-18-2026

Engage, Educate, Reward: How Today’s Class Is Changing Auto Repair Training [THA 498]

08-14-2026

Inside the ASTA Expo 2026: Training, Technology, and Tribal Networking [RR 1104]

08-11-2026

Mastering Shop Flow with Online Scheduling and AI Communication [THA 497]

08-07-2026

Why Employees Disengage and How Leaders Reconnect Them [RR 1103]

08-04-2026

The AI-Informed Customer Has Arrived: What It Means For Auto Repair [THA 496]

07-31-2026

Get Out of Your Own Way: Leadership Lessons for Shop Owners [RR 1102]

07-28-2026

The “Kohl’s Cash” of Auto Repair: Turning Customer Rewards Into Repeat Business [THA 495]

07-24-2026

Deferred Work: The Most Overlooked Growth Opportunity in Auto Repair [RR 1101]

07-21-2026

The Truth About ADAS Calibrations Every Shop Needs to Hear [THA 494]

07-17-2026

Curing Organizational Drag: The Courage to Fire a Non-Fit Employee [RR 1100]

07-14-2026

Maximizing Profit Through Effective Labor Rate Strategy [THA 493]

07-10-2026

Selling to the Curb: How AI Turned More Calls into Customers [RR 1099]

07-07-2026

AI Search Visibility: How Customers Find Your Auto Repair Shop [THA 492]

07-03-2026

Building a Winning Scoreboard For Your Auto Repair Shop [RR 1098]

06-30-2026

How to Sell Your Auto Repair Shop for Maximum Value [THA 491]

06-26-2026

How a Purple Heart Veteran Became a 6-Shop Auto Repair Owner [RR 1097]

06-23-2026

Training / Future Technicians / Education

Your Shop’s Toughest Competitor Is in the Mirror [THA 499]

08-21-2026

Bring the Classroom to the Shop: Raising the Bar For On-Site Training [RR 1105]

08-18-2026

Engage, Educate, Reward: How Today’s Class Is Changing Auto Repair Training [THA 498]

08-14-2026

Inside the ASTA Expo 2026: Training, Technology, and Tribal Networking [RR 1104]

08-11-2026

Mastering Shop Flow with Online Scheduling and AI Communication [THA 497]

08-07-2026

Why Employees Disengage and How Leaders Reconnect Them [RR 1103]

08-04-2026

The AI-Informed Customer Has Arrived: What It Means For Auto Repair [THA 496]

07-31-2026

Get Out of Your Own Way: Leadership Lessons for Shop Owners [RR 1102]

07-28-2026

The “Kohl’s Cash” of Auto Repair: Turning Customer Rewards Into Repeat Business [THA 495]

07-24-2026

Deferred Work: The Most Overlooked Growth Opportunity in Auto Repair [RR 1101]

07-21-2026

The Truth About ADAS Calibrations Every Shop Needs to Hear [THA 494]

07-17-2026

Curing Organizational Drag: The Courage to Fire a Non-Fit Employee [RR 1100]

07-14-2026

Maximizing Profit Through Effective Labor Rate Strategy [THA 493]

07-10-2026

Selling to the Curb: How AI Turned More Calls into Customers [RR 1099]

07-07-2026

AI Search Visibility: How Customers Find Your Auto Repair Shop [THA 492]

07-03-2026

Building a Winning Scoreboard For Your Auto Repair Shop [RR 1098]

06-30-2026

How to Sell Your Auto Repair Shop for Maximum Value [THA 491]

06-26-2026

How a Purple Heart Veteran Became a 6-Shop Auto Repair Owner [RR 1097]

06-23-2026

Industry Thought Leaders

Your Shop’s Toughest Competitor Is in the Mirror [THA 499]

08-21-2026

Bring the Classroom to the Shop: Raising the Bar For On-Site Training [RR 1105]

08-18-2026

Engage, Educate, Reward: How Today’s Class Is Changing Auto Repair Training [THA 498]

08-14-2026

Inside the ASTA Expo 2026: Training, Technology, and Tribal Networking [RR 1104]

08-11-2026

Mastering Shop Flow with Online Scheduling and AI Communication [THA 497]

08-07-2026

Why Employees Disengage and How Leaders Reconnect Them [RR 1103]

08-04-2026

The AI-Informed Customer Has Arrived: What It Means For Auto Repair [THA 496]

07-31-2026

Get Out of Your Own Way: Leadership Lessons for Shop Owners [RR 1102]

07-28-2026

The “Kohl’s Cash” of Auto Repair: Turning Customer Rewards Into Repeat Business [THA 495]

07-24-2026

Deferred Work: The Most Overlooked Growth Opportunity in Auto Repair [RR 1101]

07-21-2026

The Truth About ADAS Calibrations Every Shop Needs to Hear [THA 494]

07-17-2026

Curing Organizational Drag: The Courage to Fire a Non-Fit Employee [RR 1100]

07-14-2026

Maximizing Profit Through Effective Labor Rate Strategy [THA 493]

07-10-2026

Selling to the Curb: How AI Turned More Calls into Customers [RR 1099]

07-07-2026

AI Search Visibility: How Customers Find Your Auto Repair Shop [THA 492]

07-03-2026

Building a Winning Scoreboard For Your Auto Repair Shop [RR 1098]

06-30-2026

How to Sell Your Auto Repair Shop for Maximum Value [THA 491]

06-26-2026

How a Purple Heart Veteran Became a 6-Shop Auto Repair Owner [RR 1097]

06-23-2026

Industry Women Series

Your Shop’s Toughest Competitor Is in the Mirror [THA 499]

08-21-2026

Bring the Classroom to the Shop: Raising the Bar For On-Site Training [RR 1105]

08-18-2026

Engage, Educate, Reward: How Today’s Class Is Changing Auto Repair Training [THA 498]

08-14-2026

Inside the ASTA Expo 2026: Training, Technology, and Tribal Networking [RR 1104]

08-11-2026

Mastering Shop Flow with Online Scheduling and AI Communication [THA 497]

08-07-2026

Why Employees Disengage and How Leaders Reconnect Them [RR 1103]

08-04-2026

The AI-Informed Customer Has Arrived: What It Means For Auto Repair [THA 496]

07-31-2026

Get Out of Your Own Way: Leadership Lessons for Shop Owners [RR 1102]

07-28-2026

The “Kohl’s Cash” of Auto Repair: Turning Customer Rewards Into Repeat Business [THA 495]

07-24-2026

Deferred Work: The Most Overlooked Growth Opportunity in Auto Repair [RR 1101]

07-21-2026

The Truth About ADAS Calibrations Every Shop Needs to Hear [THA 494]

07-17-2026

Curing Organizational Drag: The Courage to Fire a Non-Fit Employee [RR 1100]

07-14-2026

Maximizing Profit Through Effective Labor Rate Strategy [THA 493]

07-10-2026

Selling to the Curb: How AI Turned More Calls into Customers [RR 1099]

07-07-2026

AI Search Visibility: How Customers Find Your Auto Repair Shop [THA 492]

07-03-2026

Building a Winning Scoreboard For Your Auto Repair Shop [RR 1098]

06-30-2026

How to Sell Your Auto Repair Shop for Maximum Value [THA 491]

06-26-2026

How a Purple Heart Veteran Became a 6-Shop Auto Repair Owner [RR 1097]

06-23-2026

Married Partners: Women Series

Your Shop’s Toughest Competitor Is in the Mirror [THA 499]

08-21-2026

Bring the Classroom to the Shop: Raising the Bar For On-Site Training [RR 1105]

08-18-2026

Engage, Educate, Reward: How Today’s Class Is Changing Auto Repair Training [THA 498]

08-14-2026

Inside the ASTA Expo 2026: Training, Technology, and Tribal Networking [RR 1104]

08-11-2026

Mastering Shop Flow with Online Scheduling and AI Communication [THA 497]

08-07-2026

Why Employees Disengage and How Leaders Reconnect Them [RR 1103]

08-04-2026

The AI-Informed Customer Has Arrived: What It Means For Auto Repair [THA 496]

07-31-2026

Get Out of Your Own Way: Leadership Lessons for Shop Owners [RR 1102]

07-28-2026

The “Kohl’s Cash” of Auto Repair: Turning Customer Rewards Into Repeat Business [THA 495]

07-24-2026

Deferred Work: The Most Overlooked Growth Opportunity in Auto Repair [RR 1101]

07-21-2026

The Truth About ADAS Calibrations Every Shop Needs to Hear [THA 494]

07-17-2026

Curing Organizational Drag: The Courage to Fire a Non-Fit Employee [RR 1100]

07-14-2026

Maximizing Profit Through Effective Labor Rate Strategy [THA 493]

07-10-2026

Selling to the Curb: How AI Turned More Calls into Customers [RR 1099]

07-07-2026

AI Search Visibility: How Customers Find Your Auto Repair Shop [THA 492]

07-03-2026

Building a Winning Scoreboard For Your Auto Repair Shop [RR 1098]

06-30-2026

How to Sell Your Auto Repair Shop for Maximum Value [THA 491]

06-26-2026

How a Purple Heart Veteran Became a 6-Shop Auto Repair Owner [RR 1097]

06-23-2026

Technology Series / Web / Social / Diagnostics

Your Shop’s Toughest Competitor Is in the Mirror [THA 499]

08-21-2026

Bring the Classroom to the Shop: Raising the Bar For On-Site Training [RR 1105]

08-18-2026

Engage, Educate, Reward: How Today’s Class Is Changing Auto Repair Training [THA 498]

08-14-2026

Inside the ASTA Expo 2026: Training, Technology, and Tribal Networking [RR 1104]

08-11-2026

Mastering Shop Flow with Online Scheduling and AI Communication [THA 497]

08-07-2026

Why Employees Disengage and How Leaders Reconnect Them [RR 1103]

08-04-2026

The AI-Informed Customer Has Arrived: What It Means For Auto Repair [THA 496]

07-31-2026

Get Out of Your Own Way: Leadership Lessons for Shop Owners [RR 1102]

07-28-2026

The “Kohl’s Cash” of Auto Repair: Turning Customer Rewards Into Repeat Business [THA 495]

07-24-2026

Deferred Work: The Most Overlooked Growth Opportunity in Auto Repair [RR 1101]

07-21-2026

The Truth About ADAS Calibrations Every Shop Needs to Hear [THA 494]

07-17-2026

Curing Organizational Drag: The Courage to Fire a Non-Fit Employee [RR 1100]

07-14-2026

Maximizing Profit Through Effective Labor Rate Strategy [THA 493]

07-10-2026

Selling to the Curb: How AI Turned More Calls into Customers [RR 1099]

07-07-2026

AI Search Visibility: How Customers Find Your Auto Repair Shop [THA 492]

07-03-2026

Building a Winning Scoreboard For Your Auto Repair Shop [RR 1098]

06-30-2026

How to Sell Your Auto Repair Shop for Maximum Value [THA 491]

06-26-2026

How a Purple Heart Veteran Became a 6-Shop Auto Repair Owner [RR 1097]

06-23-2026

Multi-Shop Owners

Your Shop’s Toughest Competitor Is in the Mirror [THA 499]

08-21-2026

Bring the Classroom to the Shop: Raising the Bar For On-Site Training [RR 1105]

08-18-2026

Engage, Educate, Reward: How Today’s Class Is Changing Auto Repair Training [THA 498]

08-14-2026

Inside the ASTA Expo 2026: Training, Technology, and Tribal Networking [RR 1104]

08-11-2026

Mastering Shop Flow with Online Scheduling and AI Communication [THA 497]

08-07-2026

Why Employees Disengage and How Leaders Reconnect Them [RR 1103]

08-04-2026

The AI-Informed Customer Has Arrived: What It Means For Auto Repair [THA 496]

07-31-2026

Get Out of Your Own Way: Leadership Lessons for Shop Owners [RR 1102]

07-28-2026

The “Kohl’s Cash” of Auto Repair: Turning Customer Rewards Into Repeat Business [THA 495]

07-24-2026

Deferred Work: The Most Overlooked Growth Opportunity in Auto Repair [RR 1101]

07-21-2026

The Truth About ADAS Calibrations Every Shop Needs to Hear [THA 494]

07-17-2026

Curing Organizational Drag: The Courage to Fire a Non-Fit Employee [RR 1100]

07-14-2026

Maximizing Profit Through Effective Labor Rate Strategy [THA 493]

07-10-2026

Selling to the Curb: How AI Turned More Calls into Customers [RR 1099]

07-07-2026

AI Search Visibility: How Customers Find Your Auto Repair Shop [THA 492]

07-03-2026

Building a Winning Scoreboard For Your Auto Repair Shop [RR 1098]

06-30-2026

How to Sell Your Auto Repair Shop for Maximum Value [THA 491]

06-26-2026

How a Purple Heart Veteran Became a 6-Shop Auto Repair Owner [RR 1097]

06-23-2026

Support Services

Your Shop’s Toughest Competitor Is in the Mirror [THA 499]

08-21-2026

Bring the Classroom to the Shop: Raising the Bar For On-Site Training [RR 1105]

08-18-2026

Engage, Educate, Reward: How Today’s Class Is Changing Auto Repair Training [THA 498]

08-14-2026

Inside the ASTA Expo 2026: Training, Technology, and Tribal Networking [RR 1104]

08-11-2026

Mastering Shop Flow with Online Scheduling and AI Communication [THA 497]

08-07-2026

Why Employees Disengage and How Leaders Reconnect Them [RR 1103]

08-04-2026

The AI-Informed Customer Has Arrived: What It Means For Auto Repair [THA 496]

07-31-2026

Get Out of Your Own Way: Leadership Lessons for Shop Owners [RR 1102]

07-28-2026

The “Kohl’s Cash” of Auto Repair: Turning Customer Rewards Into Repeat Business [THA 495]

07-24-2026

Deferred Work: The Most Overlooked Growth Opportunity in Auto Repair [RR 1101]

07-21-2026

The Truth About ADAS Calibrations Every Shop Needs to Hear [THA 494]

07-17-2026

Curing Organizational Drag: The Courage to Fire a Non-Fit Employee [RR 1100]

07-14-2026

Maximizing Profit Through Effective Labor Rate Strategy [THA 493]

07-10-2026

Selling to the Curb: How AI Turned More Calls into Customers [RR 1099]

07-07-2026

AI Search Visibility: How Customers Find Your Auto Repair Shop [THA 492]

07-03-2026

Building a Winning Scoreboard For Your Auto Repair Shop [RR 1098]

06-30-2026

How to Sell Your Auto Repair Shop for Maximum Value [THA 491]

06-26-2026

How a Purple Heart Veteran Became a 6-Shop Auto Repair Owner [RR 1097]

06-23-2026

Educators

Your Shop’s Toughest Competitor Is in the Mirror [THA 499]

08-21-2026

Bring the Classroom to the Shop: Raising the Bar For On-Site Training [RR 1105]

08-18-2026

Engage, Educate, Reward: How Today’s Class Is Changing Auto Repair Training [THA 498]

08-14-2026

Inside the ASTA Expo 2026: Training, Technology, and Tribal Networking [RR 1104]

08-11-2026

Mastering Shop Flow with Online Scheduling and AI Communication [THA 497]

08-07-2026

Why Employees Disengage and How Leaders Reconnect Them [RR 1103]

08-04-2026

The AI-Informed Customer Has Arrived: What It Means For Auto Repair [THA 496]

07-31-2026

Get Out of Your Own Way: Leadership Lessons for Shop Owners [RR 1102]

07-28-2026

The “Kohl’s Cash” of Auto Repair: Turning Customer Rewards Into Repeat Business [THA 495]

07-24-2026

Deferred Work: The Most Overlooked Growth Opportunity in Auto Repair [RR 1101]

07-21-2026

The Truth About ADAS Calibrations Every Shop Needs to Hear [THA 494]

07-17-2026

Curing Organizational Drag: The Courage to Fire a Non-Fit Employee [RR 1100]

07-14-2026

Maximizing Profit Through Effective Labor Rate Strategy [THA 493]

07-10-2026

Selling to the Curb: How AI Turned More Calls into Customers [RR 1099]

07-07-2026

AI Search Visibility: How Customers Find Your Auto Repair Shop [THA 492]

07-03-2026

Building a Winning Scoreboard For Your Auto Repair Shop [RR 1098]

06-30-2026

How to Sell Your Auto Repair Shop for Maximum Value [THA 491]

06-26-2026

How a Purple Heart Veteran Became a 6-Shop Auto Repair Owner [RR 1097]

06-23-2026

Town Hall Academy

Your Shop’s Toughest Competitor Is in the Mirror [THA 499]

08-21-2026

Bring the Classroom to the Shop: Raising the Bar For On-Site Training [RR 1105]

08-18-2026

Engage, Educate, Reward: How Today’s Class Is Changing Auto Repair Training [THA 498]

08-14-2026

Inside the ASTA Expo 2026: Training, Technology, and Tribal Networking [RR 1104]

08-11-2026

Mastering Shop Flow with Online Scheduling and AI Communication [THA 497]

08-07-2026

Why Employees Disengage and How Leaders Reconnect Them [RR 1103]

08-04-2026

The AI-Informed Customer Has Arrived: What It Means For Auto Repair [THA 496]

07-31-2026

Get Out of Your Own Way: Leadership Lessons for Shop Owners [RR 1102]

07-28-2026

The “Kohl’s Cash” of Auto Repair: Turning Customer Rewards Into Repeat Business [THA 495]

07-24-2026

Deferred Work: The Most Overlooked Growth Opportunity in Auto Repair [RR 1101]

07-21-2026

The Truth About ADAS Calibrations Every Shop Needs to Hear [THA 494]

07-17-2026

Curing Organizational Drag: The Courage to Fire a Non-Fit Employee [RR 1100]

07-14-2026

Maximizing Profit Through Effective Labor Rate Strategy [THA 493]

07-10-2026

Selling to the Curb: How AI Turned More Calls into Customers [RR 1099]

07-07-2026

AI Search Visibility: How Customers Find Your Auto Repair Shop [THA 492]

07-03-2026

Building a Winning Scoreboard For Your Auto Repair Shop [RR 1098]

06-30-2026

How to Sell Your Auto Repair Shop for Maximum Value [THA 491]

06-26-2026

How a Purple Heart Veteran Became a 6-Shop Auto Repair Owner [RR 1097]

06-23-2026

Your Shop’s Toughest Competitor Is in the Mirror [THA 499]

08-21-2026

Bring the Classroom to the Shop: Raising the Bar For On-Site Training [RR 1105]

08-18-2026

Engage, Educate, Reward: How Today’s Class Is Changing Auto Repair Training [THA 498]

08-14-2026

Inside the ASTA Expo 2026: Training, Technology, and Tribal Networking [RR 1104]

08-11-2026

Mastering Shop Flow with Online Scheduling and AI Communication [THA 497]

08-07-2026

Why Employees Disengage and How Leaders Reconnect Them [RR 1103]

08-04-2026

The AI-Informed Customer Has Arrived: What It Means For Auto Repair [THA 496]

07-31-2026

Get Out of Your Own Way: Leadership Lessons for Shop Owners [RR 1102]

07-28-2026

The “Kohl’s Cash” of Auto Repair: Turning Customer Rewards Into Repeat Business [THA 495]

07-24-2026

Deferred Work: The Most Overlooked Growth Opportunity in Auto Repair [RR 1101]

07-21-2026

The Truth About ADAS Calibrations Every Shop Needs to Hear [THA 494]

07-17-2026

Curing Organizational Drag: The Courage to Fire a Non-Fit Employee [RR 1100]

07-14-2026

Maximizing Profit Through Effective Labor Rate Strategy [THA 493]

07-10-2026

Selling to the Curb: How AI Turned More Calls into Customers [RR 1099]

07-07-2026

AI Search Visibility: How Customers Find Your Auto Repair Shop [THA 492]

07-03-2026

Building a Winning Scoreboard For Your Auto Repair Shop [RR 1098]

06-30-2026

How to Sell Your Auto Repair Shop for Maximum Value [THA 491]

06-26-2026

How a Purple Heart Veteran Became a 6-Shop Auto Repair Owner [RR 1097]

06-23-2026