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Shop Owners / Entrepreneurs

RR 388: Re-Inventing You! A Personal Story Of Prolific Change.

12-14-2018

THA 097: Service Professional Loyalty: A Supplier Perspective

12-12-2018

RR 387: In Praise of Our Trainers

12-11-2018

FTR 023: Greg Buckley – Are We Pigeonholing Ourselves Into Just One Area Of Repair?

12-10-2018

RR 386: Shop Talk 6 – Making it Work – Husband and Wife Partners

12-07-2018

THA 096: Engaging Kids in the Automotive

12-05-2018

RR 385: AAPEX 2018 – Driving the Aftermarket to be Ahead of the Curve

12-04-2018

FTR 022: Scott Brown – Don’t Ignore ADAS. Know it. Learn it.

12-03-2018

THA 095: Taking Good DVI Pictures

11-28-2018

FTR 021: Do You Need a Mentor? Who In Your Life Can You Mentor?

11-26-2018

THA 094: ASE – The Industry Credential and YOU!

11-21-2018

RR 379: A Banker and a Master Tech Build a BMW Specialty Shop – Down Under

11-13-2018

THA 092: The Extreme Value of Shop Tours

11-07-2018

RR 377: Gary Smith – The Knowledge Of Electricity Is The Basis Of Every Solution To A Diagnostics Problem

11-06-2018

RR 376: The Undeniable Rise of Digital Vehicle Inspection (DVI)

11-02-2018

THA 091: Workshop – Service Adviser Roleplay – Part 2

10-31-2018

RR 375: Trained By Techs – Creating a Training Commitment Inside All Shops

10-30-2018

RR 373: Shop Talk 5 – Retired and Still Helping the Industry

10-23-2018

RR 372: Edwin Hazzard – Training is the Responsibility of the Technician

10-19-2018

THA 089: Open Four, Five or Six Days a Week. You Decide.

10-17-2018

RR 370: Darren Garlock Treating Company Culture and Customer Retention Alike!

10-12-2018

THA 088: Everything I Did Wrong and What I Learned

10-10-2018

RR 369: Patrick McHugh. Using a Scoreboard to Manage Shop Performance.

10-09-2018

RR 368: Shop Talk 4. Gaining New Customers Through Marketing Automation.

10-05-2018

Tag Cloud

Key Word Search

Business Coaches / Advice / Leadership

Shop Succession Without Retirement: How Three Employees Became Owners [RR 1114]

10-20-2026

From Technician to Shop Owner: The Challenges You Never Saw Coming [THA 507]

10-16-2026

Authenticity Is Your Shop’s Best Marketing Strategy [RR 1113]

10-13-2026

The Human Side of Auto Repair: Emotional Intelligence, Mentorship, and Leadership [THA 506]

10-09-2026

AAPEX 2026: What to See, Learn, and Experience [RR 1112]

10-06-2026

How to Turn Call Recordings Into Coaching, Conversions, and Customers [THA 505]

10-02-2026

Stop Losing Price Shoppers: Give Them a Price Range [RR 1111]

09-29-2026

Work Together, Thrive Together, Build a Business You Can Sell [THA 504]

09-25-2026

Inside the Role of a Performance and Accountability Team Leader [RR 1110]

09-22-2026

How to Develop a General Manager for Your Auto Repair Shop [THA 503]

09-18-2026

From Daily Profit to Long-Term Business Value [RR 1109]

09-15-2026

The Automotive Hiring Cycle: When and How to Recruit Top Technicians [THA 502]

09-11-2026

The Power of Financing: A Growth Tool for Auto Repair Shops [RR 1108]

09-08-2026

Daily Habits That Build a Stronger Auto Repair Shop Culture [THA 501]

09-04-2026

Rapid-Fire Automotive News: AI, EVs, Autonomous Vehicles, and the $19B Trade School Boom [RR 1107]

09-01-2026

Brakes for Breasts: How Auto Repair Shops Are Fighting Breast Cancer [THA 500]

08-28-2026

Top 5 Qualities of a Genuine Service Advisor [RR 1106]

08-25-2026

Your Shop’s Toughest Competitor Is in the Mirror [THA 499]

08-21-2026

Technician Talk

Shop Succession Without Retirement: How Three Employees Became Owners [RR 1114]

10-20-2026

From Technician to Shop Owner: The Challenges You Never Saw Coming [THA 507]

10-16-2026

Authenticity Is Your Shop’s Best Marketing Strategy [RR 1113]

10-13-2026

The Human Side of Auto Repair: Emotional Intelligence, Mentorship, and Leadership [THA 506]

10-09-2026

AAPEX 2026: What to See, Learn, and Experience [RR 1112]

10-06-2026

How to Turn Call Recordings Into Coaching, Conversions, and Customers [THA 505]

10-02-2026

Stop Losing Price Shoppers: Give Them a Price Range [RR 1111]

09-29-2026

Work Together, Thrive Together, Build a Business You Can Sell [THA 504]

09-25-2026

Inside the Role of a Performance and Accountability Team Leader [RR 1110]

09-22-2026

How to Develop a General Manager for Your Auto Repair Shop [THA 503]

09-18-2026

From Daily Profit to Long-Term Business Value [RR 1109]

09-15-2026

The Automotive Hiring Cycle: When and How to Recruit Top Technicians [THA 502]

09-11-2026

The Power of Financing: A Growth Tool for Auto Repair Shops [RR 1108]

09-08-2026

Daily Habits That Build a Stronger Auto Repair Shop Culture [THA 501]

09-04-2026

Rapid-Fire Automotive News: AI, EVs, Autonomous Vehicles, and the $19B Trade School Boom [RR 1107]

09-01-2026

Brakes for Breasts: How Auto Repair Shops Are Fighting Breast Cancer [THA 500]

08-28-2026

Top 5 Qualities of a Genuine Service Advisor [RR 1106]

08-25-2026

Your Shop’s Toughest Competitor Is in the Mirror [THA 499]

08-21-2026

Training / Future Technicians / Education

Shop Succession Without Retirement: How Three Employees Became Owners [RR 1114]

10-20-2026

From Technician to Shop Owner: The Challenges You Never Saw Coming [THA 507]

10-16-2026

Authenticity Is Your Shop’s Best Marketing Strategy [RR 1113]

10-13-2026

The Human Side of Auto Repair: Emotional Intelligence, Mentorship, and Leadership [THA 506]

10-09-2026

AAPEX 2026: What to See, Learn, and Experience [RR 1112]

10-06-2026

How to Turn Call Recordings Into Coaching, Conversions, and Customers [THA 505]

10-02-2026

Stop Losing Price Shoppers: Give Them a Price Range [RR 1111]

09-29-2026

Work Together, Thrive Together, Build a Business You Can Sell [THA 504]

09-25-2026

Inside the Role of a Performance and Accountability Team Leader [RR 1110]

09-22-2026

How to Develop a General Manager for Your Auto Repair Shop [THA 503]

09-18-2026

From Daily Profit to Long-Term Business Value [RR 1109]

09-15-2026

The Automotive Hiring Cycle: When and How to Recruit Top Technicians [THA 502]

09-11-2026

The Power of Financing: A Growth Tool for Auto Repair Shops [RR 1108]

09-08-2026

Daily Habits That Build a Stronger Auto Repair Shop Culture [THA 501]

09-04-2026

Rapid-Fire Automotive News: AI, EVs, Autonomous Vehicles, and the $19B Trade School Boom [RR 1107]

09-01-2026

Brakes for Breasts: How Auto Repair Shops Are Fighting Breast Cancer [THA 500]

08-28-2026

Top 5 Qualities of a Genuine Service Advisor [RR 1106]

08-25-2026

Your Shop’s Toughest Competitor Is in the Mirror [THA 499]

08-21-2026

Industry Thought Leaders

Shop Succession Without Retirement: How Three Employees Became Owners [RR 1114]

10-20-2026

From Technician to Shop Owner: The Challenges You Never Saw Coming [THA 507]

10-16-2026

Authenticity Is Your Shop’s Best Marketing Strategy [RR 1113]

10-13-2026

The Human Side of Auto Repair: Emotional Intelligence, Mentorship, and Leadership [THA 506]

10-09-2026

AAPEX 2026: What to See, Learn, and Experience [RR 1112]

10-06-2026

How to Turn Call Recordings Into Coaching, Conversions, and Customers [THA 505]

10-02-2026

Stop Losing Price Shoppers: Give Them a Price Range [RR 1111]

09-29-2026

Work Together, Thrive Together, Build a Business You Can Sell [THA 504]

09-25-2026

Inside the Role of a Performance and Accountability Team Leader [RR 1110]

09-22-2026

How to Develop a General Manager for Your Auto Repair Shop [THA 503]

09-18-2026

From Daily Profit to Long-Term Business Value [RR 1109]

09-15-2026

The Automotive Hiring Cycle: When and How to Recruit Top Technicians [THA 502]

09-11-2026

The Power of Financing: A Growth Tool for Auto Repair Shops [RR 1108]

09-08-2026

Daily Habits That Build a Stronger Auto Repair Shop Culture [THA 501]

09-04-2026

Rapid-Fire Automotive News: AI, EVs, Autonomous Vehicles, and the $19B Trade School Boom [RR 1107]

09-01-2026

Brakes for Breasts: How Auto Repair Shops Are Fighting Breast Cancer [THA 500]

08-28-2026

Top 5 Qualities of a Genuine Service Advisor [RR 1106]

08-25-2026

Your Shop’s Toughest Competitor Is in the Mirror [THA 499]

08-21-2026

Industry Women Series

Shop Succession Without Retirement: How Three Employees Became Owners [RR 1114]

10-20-2026

From Technician to Shop Owner: The Challenges You Never Saw Coming [THA 507]

10-16-2026

Authenticity Is Your Shop’s Best Marketing Strategy [RR 1113]

10-13-2026

The Human Side of Auto Repair: Emotional Intelligence, Mentorship, and Leadership [THA 506]

10-09-2026

AAPEX 2026: What to See, Learn, and Experience [RR 1112]

10-06-2026

How to Turn Call Recordings Into Coaching, Conversions, and Customers [THA 505]

10-02-2026

Stop Losing Price Shoppers: Give Them a Price Range [RR 1111]

09-29-2026

Work Together, Thrive Together, Build a Business You Can Sell [THA 504]

09-25-2026

Inside the Role of a Performance and Accountability Team Leader [RR 1110]

09-22-2026

How to Develop a General Manager for Your Auto Repair Shop [THA 503]

09-18-2026

From Daily Profit to Long-Term Business Value [RR 1109]

09-15-2026

The Automotive Hiring Cycle: When and How to Recruit Top Technicians [THA 502]

09-11-2026

The Power of Financing: A Growth Tool for Auto Repair Shops [RR 1108]

09-08-2026

Daily Habits That Build a Stronger Auto Repair Shop Culture [THA 501]

09-04-2026

Rapid-Fire Automotive News: AI, EVs, Autonomous Vehicles, and the $19B Trade School Boom [RR 1107]

09-01-2026

Brakes for Breasts: How Auto Repair Shops Are Fighting Breast Cancer [THA 500]

08-28-2026

Top 5 Qualities of a Genuine Service Advisor [RR 1106]

08-25-2026

Your Shop’s Toughest Competitor Is in the Mirror [THA 499]

08-21-2026

Married Partners: Women Series

Shop Succession Without Retirement: How Three Employees Became Owners [RR 1114]

10-20-2026

From Technician to Shop Owner: The Challenges You Never Saw Coming [THA 507]

10-16-2026

Authenticity Is Your Shop’s Best Marketing Strategy [RR 1113]

10-13-2026

The Human Side of Auto Repair: Emotional Intelligence, Mentorship, and Leadership [THA 506]

10-09-2026

AAPEX 2026: What to See, Learn, and Experience [RR 1112]

10-06-2026

How to Turn Call Recordings Into Coaching, Conversions, and Customers [THA 505]

10-02-2026

Stop Losing Price Shoppers: Give Them a Price Range [RR 1111]

09-29-2026

Work Together, Thrive Together, Build a Business You Can Sell [THA 504]

09-25-2026

Inside the Role of a Performance and Accountability Team Leader [RR 1110]

09-22-2026

How to Develop a General Manager for Your Auto Repair Shop [THA 503]

09-18-2026

From Daily Profit to Long-Term Business Value [RR 1109]

09-15-2026

The Automotive Hiring Cycle: When and How to Recruit Top Technicians [THA 502]

09-11-2026

The Power of Financing: A Growth Tool for Auto Repair Shops [RR 1108]

09-08-2026

Daily Habits That Build a Stronger Auto Repair Shop Culture [THA 501]

09-04-2026

Rapid-Fire Automotive News: AI, EVs, Autonomous Vehicles, and the $19B Trade School Boom [RR 1107]

09-01-2026

Brakes for Breasts: How Auto Repair Shops Are Fighting Breast Cancer [THA 500]

08-28-2026

Top 5 Qualities of a Genuine Service Advisor [RR 1106]

08-25-2026

Your Shop’s Toughest Competitor Is in the Mirror [THA 499]

08-21-2026

Technology Series / Web / Social / Diagnostics

Shop Succession Without Retirement: How Three Employees Became Owners [RR 1114]

10-20-2026

From Technician to Shop Owner: The Challenges You Never Saw Coming [THA 507]

10-16-2026

Authenticity Is Your Shop’s Best Marketing Strategy [RR 1113]

10-13-2026

The Human Side of Auto Repair: Emotional Intelligence, Mentorship, and Leadership [THA 506]

10-09-2026

AAPEX 2026: What to See, Learn, and Experience [RR 1112]

10-06-2026

How to Turn Call Recordings Into Coaching, Conversions, and Customers [THA 505]

10-02-2026

Stop Losing Price Shoppers: Give Them a Price Range [RR 1111]

09-29-2026

Work Together, Thrive Together, Build a Business You Can Sell [THA 504]

09-25-2026

Inside the Role of a Performance and Accountability Team Leader [RR 1110]

09-22-2026

How to Develop a General Manager for Your Auto Repair Shop [THA 503]

09-18-2026

From Daily Profit to Long-Term Business Value [RR 1109]

09-15-2026

The Automotive Hiring Cycle: When and How to Recruit Top Technicians [THA 502]

09-11-2026

The Power of Financing: A Growth Tool for Auto Repair Shops [RR 1108]

09-08-2026

Daily Habits That Build a Stronger Auto Repair Shop Culture [THA 501]

09-04-2026

Rapid-Fire Automotive News: AI, EVs, Autonomous Vehicles, and the $19B Trade School Boom [RR 1107]

09-01-2026

Brakes for Breasts: How Auto Repair Shops Are Fighting Breast Cancer [THA 500]

08-28-2026

Top 5 Qualities of a Genuine Service Advisor [RR 1106]

08-25-2026

Your Shop’s Toughest Competitor Is in the Mirror [THA 499]

08-21-2026

Multi-Shop Owners

Shop Succession Without Retirement: How Three Employees Became Owners [RR 1114]

10-20-2026

From Technician to Shop Owner: The Challenges You Never Saw Coming [THA 507]

10-16-2026

Authenticity Is Your Shop’s Best Marketing Strategy [RR 1113]

10-13-2026

The Human Side of Auto Repair: Emotional Intelligence, Mentorship, and Leadership [THA 506]

10-09-2026

AAPEX 2026: What to See, Learn, and Experience [RR 1112]

10-06-2026

How to Turn Call Recordings Into Coaching, Conversions, and Customers [THA 505]

10-02-2026

Stop Losing Price Shoppers: Give Them a Price Range [RR 1111]

09-29-2026

Work Together, Thrive Together, Build a Business You Can Sell [THA 504]

09-25-2026

Inside the Role of a Performance and Accountability Team Leader [RR 1110]

09-22-2026

How to Develop a General Manager for Your Auto Repair Shop [THA 503]

09-18-2026

From Daily Profit to Long-Term Business Value [RR 1109]

09-15-2026

The Automotive Hiring Cycle: When and How to Recruit Top Technicians [THA 502]

09-11-2026

The Power of Financing: A Growth Tool for Auto Repair Shops [RR 1108]

09-08-2026

Daily Habits That Build a Stronger Auto Repair Shop Culture [THA 501]

09-04-2026

Rapid-Fire Automotive News: AI, EVs, Autonomous Vehicles, and the $19B Trade School Boom [RR 1107]

09-01-2026

Brakes for Breasts: How Auto Repair Shops Are Fighting Breast Cancer [THA 500]

08-28-2026

Top 5 Qualities of a Genuine Service Advisor [RR 1106]

08-25-2026

Your Shop’s Toughest Competitor Is in the Mirror [THA 499]

08-21-2026

Support Services

Shop Succession Without Retirement: How Three Employees Became Owners [RR 1114]

10-20-2026

From Technician to Shop Owner: The Challenges You Never Saw Coming [THA 507]

10-16-2026

Authenticity Is Your Shop’s Best Marketing Strategy [RR 1113]

10-13-2026

The Human Side of Auto Repair: Emotional Intelligence, Mentorship, and Leadership [THA 506]

10-09-2026

AAPEX 2026: What to See, Learn, and Experience [RR 1112]

10-06-2026

How to Turn Call Recordings Into Coaching, Conversions, and Customers [THA 505]

10-02-2026

Stop Losing Price Shoppers: Give Them a Price Range [RR 1111]

09-29-2026

Work Together, Thrive Together, Build a Business You Can Sell [THA 504]

09-25-2026

Inside the Role of a Performance and Accountability Team Leader [RR 1110]

09-22-2026

How to Develop a General Manager for Your Auto Repair Shop [THA 503]

09-18-2026

From Daily Profit to Long-Term Business Value [RR 1109]

09-15-2026

The Automotive Hiring Cycle: When and How to Recruit Top Technicians [THA 502]

09-11-2026

The Power of Financing: A Growth Tool for Auto Repair Shops [RR 1108]

09-08-2026

Daily Habits That Build a Stronger Auto Repair Shop Culture [THA 501]

09-04-2026

Rapid-Fire Automotive News: AI, EVs, Autonomous Vehicles, and the $19B Trade School Boom [RR 1107]

09-01-2026

Brakes for Breasts: How Auto Repair Shops Are Fighting Breast Cancer [THA 500]

08-28-2026

Top 5 Qualities of a Genuine Service Advisor [RR 1106]

08-25-2026

Your Shop’s Toughest Competitor Is in the Mirror [THA 499]

08-21-2026

Educators

Shop Succession Without Retirement: How Three Employees Became Owners [RR 1114]

10-20-2026

From Technician to Shop Owner: The Challenges You Never Saw Coming [THA 507]

10-16-2026

Authenticity Is Your Shop’s Best Marketing Strategy [RR 1113]

10-13-2026

The Human Side of Auto Repair: Emotional Intelligence, Mentorship, and Leadership [THA 506]

10-09-2026

AAPEX 2026: What to See, Learn, and Experience [RR 1112]

10-06-2026

How to Turn Call Recordings Into Coaching, Conversions, and Customers [THA 505]

10-02-2026

Stop Losing Price Shoppers: Give Them a Price Range [RR 1111]

09-29-2026

Work Together, Thrive Together, Build a Business You Can Sell [THA 504]

09-25-2026

Inside the Role of a Performance and Accountability Team Leader [RR 1110]

09-22-2026

How to Develop a General Manager for Your Auto Repair Shop [THA 503]

09-18-2026

From Daily Profit to Long-Term Business Value [RR 1109]

09-15-2026

The Automotive Hiring Cycle: When and How to Recruit Top Technicians [THA 502]

09-11-2026

The Power of Financing: A Growth Tool for Auto Repair Shops [RR 1108]

09-08-2026

Daily Habits That Build a Stronger Auto Repair Shop Culture [THA 501]

09-04-2026

Rapid-Fire Automotive News: AI, EVs, Autonomous Vehicles, and the $19B Trade School Boom [RR 1107]

09-01-2026

Brakes for Breasts: How Auto Repair Shops Are Fighting Breast Cancer [THA 500]

08-28-2026

Top 5 Qualities of a Genuine Service Advisor [RR 1106]

08-25-2026

Your Shop’s Toughest Competitor Is in the Mirror [THA 499]

08-21-2026

Town Hall Academy

Shop Succession Without Retirement: How Three Employees Became Owners [RR 1114]

10-20-2026

From Technician to Shop Owner: The Challenges You Never Saw Coming [THA 507]

10-16-2026

Authenticity Is Your Shop’s Best Marketing Strategy [RR 1113]

10-13-2026

The Human Side of Auto Repair: Emotional Intelligence, Mentorship, and Leadership [THA 506]

10-09-2026

AAPEX 2026: What to See, Learn, and Experience [RR 1112]

10-06-2026

How to Turn Call Recordings Into Coaching, Conversions, and Customers [THA 505]

10-02-2026

Stop Losing Price Shoppers: Give Them a Price Range [RR 1111]

09-29-2026

Work Together, Thrive Together, Build a Business You Can Sell [THA 504]

09-25-2026

Inside the Role of a Performance and Accountability Team Leader [RR 1110]

09-22-2026

How to Develop a General Manager for Your Auto Repair Shop [THA 503]

09-18-2026

From Daily Profit to Long-Term Business Value [RR 1109]

09-15-2026

The Automotive Hiring Cycle: When and How to Recruit Top Technicians [THA 502]

09-11-2026

The Power of Financing: A Growth Tool for Auto Repair Shops [RR 1108]

09-08-2026

Daily Habits That Build a Stronger Auto Repair Shop Culture [THA 501]

09-04-2026

Rapid-Fire Automotive News: AI, EVs, Autonomous Vehicles, and the $19B Trade School Boom [RR 1107]

09-01-2026

Brakes for Breasts: How Auto Repair Shops Are Fighting Breast Cancer [THA 500]

08-28-2026

Top 5 Qualities of a Genuine Service Advisor [RR 1106]

08-25-2026

Your Shop’s Toughest Competitor Is in the Mirror [THA 499]

08-21-2026

Shop Succession Without Retirement: How Three Employees Became Owners [RR 1114]

10-20-2026

From Technician to Shop Owner: The Challenges You Never Saw Coming [THA 507]

10-16-2026

Authenticity Is Your Shop’s Best Marketing Strategy [RR 1113]

10-13-2026

The Human Side of Auto Repair: Emotional Intelligence, Mentorship, and Leadership [THA 506]

10-09-2026

AAPEX 2026: What to See, Learn, and Experience [RR 1112]

10-06-2026

How to Turn Call Recordings Into Coaching, Conversions, and Customers [THA 505]

10-02-2026

Stop Losing Price Shoppers: Give Them a Price Range [RR 1111]

09-29-2026

Work Together, Thrive Together, Build a Business You Can Sell [THA 504]

09-25-2026

Inside the Role of a Performance and Accountability Team Leader [RR 1110]

09-22-2026

How to Develop a General Manager for Your Auto Repair Shop [THA 503]

09-18-2026

From Daily Profit to Long-Term Business Value [RR 1109]

09-15-2026

The Automotive Hiring Cycle: When and How to Recruit Top Technicians [THA 502]

09-11-2026

The Power of Financing: A Growth Tool for Auto Repair Shops [RR 1108]

09-08-2026

Daily Habits That Build a Stronger Auto Repair Shop Culture [THA 501]

09-04-2026

Rapid-Fire Automotive News: AI, EVs, Autonomous Vehicles, and the $19B Trade School Boom [RR 1107]

09-01-2026

Brakes for Breasts: How Auto Repair Shops Are Fighting Breast Cancer [THA 500]

08-28-2026

Top 5 Qualities of a Genuine Service Advisor [RR 1106]

08-25-2026

Your Shop’s Toughest Competitor Is in the Mirror [THA 499]

08-21-2026