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Archives

Shop Owners / Entrepreneurs

THA 105: Catering to the Millennial Customer

02-06-2019

RR 403: Lucas Underwood – Take Ownership and Learn from your Mistakes. Find Humility.

02-05-2019

FTR 031: Brett Bohlmann – Fixing Our Leadership Deficit

02-04-2019

THA 104: Business Coaches Lab: The Art of Implementation – How to Get Things Done

01-30-2019

RR 401: Family Succession Part 1 – Our Future Female Shop Owners

01-29-2019

RR 400: 400th Episode Milestone. What does it mean to “Listen To Learn Just One Thing.”

01-25-2019

THA 103: Turn Price Shopping Callers Into Customers.

01-23-2019

RR 398: Shop Talk 9 – Hitting The Brick Wall – Business and Leadership Transformation

01-18-2019

THA 102: Second Chance – Working with and Supporting Addiction

01-16-2019

RR 397: Acquisition Integration – A Look Inside a New Location Transition

01-15-2019

FTR 028: Ryan Clo – Taking Care of the Customer is More Than Taking Care of the Car

01-14-2019

THA 101: Ghosting – Minimizing New Hire No Shows

01-09-2019

RR 395: Shop Talk 8 – Second Shop Challenge | The Power of Blacktop | Industry Image

01-08-2019

FTR 027: Andy Bizub – Be The Dealer Alternative

01-07-2019

RR 394: What Quality Employees Really Want – Results From a Technician Survey

01-04-2019

THA 100: Up Your Game: Become a Level Five Leader and Improve, You, Your Business and the Aftermarket

01-02-2019

RR 393: ADAS is the Next Big Thing. Advice From an ADAS Calibration Shop.

01-01-2019

FTR 026: Derek Kaufman on Start-Stop Technology

12-31-2018

RR 392: Shop Talk 7 – The Leading Ladies

12-28-2018

THA 099: The New Tax Law Impact on the Service Professional

12-26-2018

RR 391: What Happens When a Technician Becomes a Customer for Automotive Repair.

12-25-2018

FTR 025: Bill Nalu on Abundance

12-24-2018

THA 098: Daytime Training vs Night Time Training – A Discussion of Ideas

12-19-2018

FTR 024: Rick White – Overcoming the Blame Game

12-17-2018

Tag Cloud

Key Word Search

Business Coaches / Advice / Leadership

Shop Succession Without Retirement: How Three Employees Became Owners [RR 1114]

10-20-2026

From Technician to Shop Owner: The Challenges You Never Saw Coming [THA 507]

10-16-2026

Authenticity Is Your Shop’s Best Marketing Strategy [RR 1113]

10-13-2026

The Human Side of Auto Repair: Emotional Intelligence, Mentorship, and Leadership [THA 506]

10-09-2026

AAPEX 2026: What to See, Learn, and Experience [RR 1112]

10-06-2026

How to Turn Call Recordings Into Coaching, Conversions, and Customers [THA 505]

10-02-2026

Stop Losing Price Shoppers: Give Them a Price Range [RR 1111]

09-29-2026

Work Together, Thrive Together, Build a Business You Can Sell [THA 504]

09-25-2026

Inside the Role of a Performance and Accountability Team Leader [RR 1110]

09-22-2026

How to Develop a General Manager for Your Auto Repair Shop [THA 503]

09-18-2026

From Daily Profit to Long-Term Business Value [RR 1109]

09-15-2026

The Automotive Hiring Cycle: When and How to Recruit Top Technicians [THA 502]

09-11-2026

The Power of Financing: A Growth Tool for Auto Repair Shops [RR 1108]

09-08-2026

Daily Habits That Build a Stronger Auto Repair Shop Culture [THA 501]

09-04-2026

Rapid-Fire Automotive News: AI, EVs, Autonomous Vehicles, and the $19B Trade School Boom [RR 1107]

09-01-2026

Brakes for Breasts: How Auto Repair Shops Are Fighting Breast Cancer [THA 500]

08-28-2026

Top 5 Qualities of a Genuine Service Advisor [RR 1106]

08-25-2026

Your Shop’s Toughest Competitor Is in the Mirror [THA 499]

08-21-2026

Technician Talk

Shop Succession Without Retirement: How Three Employees Became Owners [RR 1114]

10-20-2026

From Technician to Shop Owner: The Challenges You Never Saw Coming [THA 507]

10-16-2026

Authenticity Is Your Shop’s Best Marketing Strategy [RR 1113]

10-13-2026

The Human Side of Auto Repair: Emotional Intelligence, Mentorship, and Leadership [THA 506]

10-09-2026

AAPEX 2026: What to See, Learn, and Experience [RR 1112]

10-06-2026

How to Turn Call Recordings Into Coaching, Conversions, and Customers [THA 505]

10-02-2026

Stop Losing Price Shoppers: Give Them a Price Range [RR 1111]

09-29-2026

Work Together, Thrive Together, Build a Business You Can Sell [THA 504]

09-25-2026

Inside the Role of a Performance and Accountability Team Leader [RR 1110]

09-22-2026

How to Develop a General Manager for Your Auto Repair Shop [THA 503]

09-18-2026

From Daily Profit to Long-Term Business Value [RR 1109]

09-15-2026

The Automotive Hiring Cycle: When and How to Recruit Top Technicians [THA 502]

09-11-2026

The Power of Financing: A Growth Tool for Auto Repair Shops [RR 1108]

09-08-2026

Daily Habits That Build a Stronger Auto Repair Shop Culture [THA 501]

09-04-2026

Rapid-Fire Automotive News: AI, EVs, Autonomous Vehicles, and the $19B Trade School Boom [RR 1107]

09-01-2026

Brakes for Breasts: How Auto Repair Shops Are Fighting Breast Cancer [THA 500]

08-28-2026

Top 5 Qualities of a Genuine Service Advisor [RR 1106]

08-25-2026

Your Shop’s Toughest Competitor Is in the Mirror [THA 499]

08-21-2026

Training / Future Technicians / Education

Shop Succession Without Retirement: How Three Employees Became Owners [RR 1114]

10-20-2026

From Technician to Shop Owner: The Challenges You Never Saw Coming [THA 507]

10-16-2026

Authenticity Is Your Shop’s Best Marketing Strategy [RR 1113]

10-13-2026

The Human Side of Auto Repair: Emotional Intelligence, Mentorship, and Leadership [THA 506]

10-09-2026

AAPEX 2026: What to See, Learn, and Experience [RR 1112]

10-06-2026

How to Turn Call Recordings Into Coaching, Conversions, and Customers [THA 505]

10-02-2026

Stop Losing Price Shoppers: Give Them a Price Range [RR 1111]

09-29-2026

Work Together, Thrive Together, Build a Business You Can Sell [THA 504]

09-25-2026

Inside the Role of a Performance and Accountability Team Leader [RR 1110]

09-22-2026

How to Develop a General Manager for Your Auto Repair Shop [THA 503]

09-18-2026

From Daily Profit to Long-Term Business Value [RR 1109]

09-15-2026

The Automotive Hiring Cycle: When and How to Recruit Top Technicians [THA 502]

09-11-2026

The Power of Financing: A Growth Tool for Auto Repair Shops [RR 1108]

09-08-2026

Daily Habits That Build a Stronger Auto Repair Shop Culture [THA 501]

09-04-2026

Rapid-Fire Automotive News: AI, EVs, Autonomous Vehicles, and the $19B Trade School Boom [RR 1107]

09-01-2026

Brakes for Breasts: How Auto Repair Shops Are Fighting Breast Cancer [THA 500]

08-28-2026

Top 5 Qualities of a Genuine Service Advisor [RR 1106]

08-25-2026

Your Shop’s Toughest Competitor Is in the Mirror [THA 499]

08-21-2026

Industry Thought Leaders

Shop Succession Without Retirement: How Three Employees Became Owners [RR 1114]

10-20-2026

From Technician to Shop Owner: The Challenges You Never Saw Coming [THA 507]

10-16-2026

Authenticity Is Your Shop’s Best Marketing Strategy [RR 1113]

10-13-2026

The Human Side of Auto Repair: Emotional Intelligence, Mentorship, and Leadership [THA 506]

10-09-2026

AAPEX 2026: What to See, Learn, and Experience [RR 1112]

10-06-2026

How to Turn Call Recordings Into Coaching, Conversions, and Customers [THA 505]

10-02-2026

Stop Losing Price Shoppers: Give Them a Price Range [RR 1111]

09-29-2026

Work Together, Thrive Together, Build a Business You Can Sell [THA 504]

09-25-2026

Inside the Role of a Performance and Accountability Team Leader [RR 1110]

09-22-2026

How to Develop a General Manager for Your Auto Repair Shop [THA 503]

09-18-2026

From Daily Profit to Long-Term Business Value [RR 1109]

09-15-2026

The Automotive Hiring Cycle: When and How to Recruit Top Technicians [THA 502]

09-11-2026

The Power of Financing: A Growth Tool for Auto Repair Shops [RR 1108]

09-08-2026

Daily Habits That Build a Stronger Auto Repair Shop Culture [THA 501]

09-04-2026

Rapid-Fire Automotive News: AI, EVs, Autonomous Vehicles, and the $19B Trade School Boom [RR 1107]

09-01-2026

Brakes for Breasts: How Auto Repair Shops Are Fighting Breast Cancer [THA 500]

08-28-2026

Top 5 Qualities of a Genuine Service Advisor [RR 1106]

08-25-2026

Your Shop’s Toughest Competitor Is in the Mirror [THA 499]

08-21-2026

Industry Women Series

Shop Succession Without Retirement: How Three Employees Became Owners [RR 1114]

10-20-2026

From Technician to Shop Owner: The Challenges You Never Saw Coming [THA 507]

10-16-2026

Authenticity Is Your Shop’s Best Marketing Strategy [RR 1113]

10-13-2026

The Human Side of Auto Repair: Emotional Intelligence, Mentorship, and Leadership [THA 506]

10-09-2026

AAPEX 2026: What to See, Learn, and Experience [RR 1112]

10-06-2026

How to Turn Call Recordings Into Coaching, Conversions, and Customers [THA 505]

10-02-2026

Stop Losing Price Shoppers: Give Them a Price Range [RR 1111]

09-29-2026

Work Together, Thrive Together, Build a Business You Can Sell [THA 504]

09-25-2026

Inside the Role of a Performance and Accountability Team Leader [RR 1110]

09-22-2026

How to Develop a General Manager for Your Auto Repair Shop [THA 503]

09-18-2026

From Daily Profit to Long-Term Business Value [RR 1109]

09-15-2026

The Automotive Hiring Cycle: When and How to Recruit Top Technicians [THA 502]

09-11-2026

The Power of Financing: A Growth Tool for Auto Repair Shops [RR 1108]

09-08-2026

Daily Habits That Build a Stronger Auto Repair Shop Culture [THA 501]

09-04-2026

Rapid-Fire Automotive News: AI, EVs, Autonomous Vehicles, and the $19B Trade School Boom [RR 1107]

09-01-2026

Brakes for Breasts: How Auto Repair Shops Are Fighting Breast Cancer [THA 500]

08-28-2026

Top 5 Qualities of a Genuine Service Advisor [RR 1106]

08-25-2026

Your Shop’s Toughest Competitor Is in the Mirror [THA 499]

08-21-2026

Married Partners: Women Series

Shop Succession Without Retirement: How Three Employees Became Owners [RR 1114]

10-20-2026

From Technician to Shop Owner: The Challenges You Never Saw Coming [THA 507]

10-16-2026

Authenticity Is Your Shop’s Best Marketing Strategy [RR 1113]

10-13-2026

The Human Side of Auto Repair: Emotional Intelligence, Mentorship, and Leadership [THA 506]

10-09-2026

AAPEX 2026: What to See, Learn, and Experience [RR 1112]

10-06-2026

How to Turn Call Recordings Into Coaching, Conversions, and Customers [THA 505]

10-02-2026

Stop Losing Price Shoppers: Give Them a Price Range [RR 1111]

09-29-2026

Work Together, Thrive Together, Build a Business You Can Sell [THA 504]

09-25-2026

Inside the Role of a Performance and Accountability Team Leader [RR 1110]

09-22-2026

How to Develop a General Manager for Your Auto Repair Shop [THA 503]

09-18-2026

From Daily Profit to Long-Term Business Value [RR 1109]

09-15-2026

The Automotive Hiring Cycle: When and How to Recruit Top Technicians [THA 502]

09-11-2026

The Power of Financing: A Growth Tool for Auto Repair Shops [RR 1108]

09-08-2026

Daily Habits That Build a Stronger Auto Repair Shop Culture [THA 501]

09-04-2026

Rapid-Fire Automotive News: AI, EVs, Autonomous Vehicles, and the $19B Trade School Boom [RR 1107]

09-01-2026

Brakes for Breasts: How Auto Repair Shops Are Fighting Breast Cancer [THA 500]

08-28-2026

Top 5 Qualities of a Genuine Service Advisor [RR 1106]

08-25-2026

Your Shop’s Toughest Competitor Is in the Mirror [THA 499]

08-21-2026

Technology Series / Web / Social / Diagnostics

Shop Succession Without Retirement: How Three Employees Became Owners [RR 1114]

10-20-2026

From Technician to Shop Owner: The Challenges You Never Saw Coming [THA 507]

10-16-2026

Authenticity Is Your Shop’s Best Marketing Strategy [RR 1113]

10-13-2026

The Human Side of Auto Repair: Emotional Intelligence, Mentorship, and Leadership [THA 506]

10-09-2026

AAPEX 2026: What to See, Learn, and Experience [RR 1112]

10-06-2026

How to Turn Call Recordings Into Coaching, Conversions, and Customers [THA 505]

10-02-2026

Stop Losing Price Shoppers: Give Them a Price Range [RR 1111]

09-29-2026

Work Together, Thrive Together, Build a Business You Can Sell [THA 504]

09-25-2026

Inside the Role of a Performance and Accountability Team Leader [RR 1110]

09-22-2026

How to Develop a General Manager for Your Auto Repair Shop [THA 503]

09-18-2026

From Daily Profit to Long-Term Business Value [RR 1109]

09-15-2026

The Automotive Hiring Cycle: When and How to Recruit Top Technicians [THA 502]

09-11-2026

The Power of Financing: A Growth Tool for Auto Repair Shops [RR 1108]

09-08-2026

Daily Habits That Build a Stronger Auto Repair Shop Culture [THA 501]

09-04-2026

Rapid-Fire Automotive News: AI, EVs, Autonomous Vehicles, and the $19B Trade School Boom [RR 1107]

09-01-2026

Brakes for Breasts: How Auto Repair Shops Are Fighting Breast Cancer [THA 500]

08-28-2026

Top 5 Qualities of a Genuine Service Advisor [RR 1106]

08-25-2026

Your Shop’s Toughest Competitor Is in the Mirror [THA 499]

08-21-2026

Multi-Shop Owners

Shop Succession Without Retirement: How Three Employees Became Owners [RR 1114]

10-20-2026

From Technician to Shop Owner: The Challenges You Never Saw Coming [THA 507]

10-16-2026

Authenticity Is Your Shop’s Best Marketing Strategy [RR 1113]

10-13-2026

The Human Side of Auto Repair: Emotional Intelligence, Mentorship, and Leadership [THA 506]

10-09-2026

AAPEX 2026: What to See, Learn, and Experience [RR 1112]

10-06-2026

How to Turn Call Recordings Into Coaching, Conversions, and Customers [THA 505]

10-02-2026

Stop Losing Price Shoppers: Give Them a Price Range [RR 1111]

09-29-2026

Work Together, Thrive Together, Build a Business You Can Sell [THA 504]

09-25-2026

Inside the Role of a Performance and Accountability Team Leader [RR 1110]

09-22-2026

How to Develop a General Manager for Your Auto Repair Shop [THA 503]

09-18-2026

From Daily Profit to Long-Term Business Value [RR 1109]

09-15-2026

The Automotive Hiring Cycle: When and How to Recruit Top Technicians [THA 502]

09-11-2026

The Power of Financing: A Growth Tool for Auto Repair Shops [RR 1108]

09-08-2026

Daily Habits That Build a Stronger Auto Repair Shop Culture [THA 501]

09-04-2026

Rapid-Fire Automotive News: AI, EVs, Autonomous Vehicles, and the $19B Trade School Boom [RR 1107]

09-01-2026

Brakes for Breasts: How Auto Repair Shops Are Fighting Breast Cancer [THA 500]

08-28-2026

Top 5 Qualities of a Genuine Service Advisor [RR 1106]

08-25-2026

Your Shop’s Toughest Competitor Is in the Mirror [THA 499]

08-21-2026

Support Services

Shop Succession Without Retirement: How Three Employees Became Owners [RR 1114]

10-20-2026

From Technician to Shop Owner: The Challenges You Never Saw Coming [THA 507]

10-16-2026

Authenticity Is Your Shop’s Best Marketing Strategy [RR 1113]

10-13-2026

The Human Side of Auto Repair: Emotional Intelligence, Mentorship, and Leadership [THA 506]

10-09-2026

AAPEX 2026: What to See, Learn, and Experience [RR 1112]

10-06-2026

How to Turn Call Recordings Into Coaching, Conversions, and Customers [THA 505]

10-02-2026

Stop Losing Price Shoppers: Give Them a Price Range [RR 1111]

09-29-2026

Work Together, Thrive Together, Build a Business You Can Sell [THA 504]

09-25-2026

Inside the Role of a Performance and Accountability Team Leader [RR 1110]

09-22-2026

How to Develop a General Manager for Your Auto Repair Shop [THA 503]

09-18-2026

From Daily Profit to Long-Term Business Value [RR 1109]

09-15-2026

The Automotive Hiring Cycle: When and How to Recruit Top Technicians [THA 502]

09-11-2026

The Power of Financing: A Growth Tool for Auto Repair Shops [RR 1108]

09-08-2026

Daily Habits That Build a Stronger Auto Repair Shop Culture [THA 501]

09-04-2026

Rapid-Fire Automotive News: AI, EVs, Autonomous Vehicles, and the $19B Trade School Boom [RR 1107]

09-01-2026

Brakes for Breasts: How Auto Repair Shops Are Fighting Breast Cancer [THA 500]

08-28-2026

Top 5 Qualities of a Genuine Service Advisor [RR 1106]

08-25-2026

Your Shop’s Toughest Competitor Is in the Mirror [THA 499]

08-21-2026

Educators

Shop Succession Without Retirement: How Three Employees Became Owners [RR 1114]

10-20-2026

From Technician to Shop Owner: The Challenges You Never Saw Coming [THA 507]

10-16-2026

Authenticity Is Your Shop’s Best Marketing Strategy [RR 1113]

10-13-2026

The Human Side of Auto Repair: Emotional Intelligence, Mentorship, and Leadership [THA 506]

10-09-2026

AAPEX 2026: What to See, Learn, and Experience [RR 1112]

10-06-2026

How to Turn Call Recordings Into Coaching, Conversions, and Customers [THA 505]

10-02-2026

Stop Losing Price Shoppers: Give Them a Price Range [RR 1111]

09-29-2026

Work Together, Thrive Together, Build a Business You Can Sell [THA 504]

09-25-2026

Inside the Role of a Performance and Accountability Team Leader [RR 1110]

09-22-2026

How to Develop a General Manager for Your Auto Repair Shop [THA 503]

09-18-2026

From Daily Profit to Long-Term Business Value [RR 1109]

09-15-2026

The Automotive Hiring Cycle: When and How to Recruit Top Technicians [THA 502]

09-11-2026

The Power of Financing: A Growth Tool for Auto Repair Shops [RR 1108]

09-08-2026

Daily Habits That Build a Stronger Auto Repair Shop Culture [THA 501]

09-04-2026

Rapid-Fire Automotive News: AI, EVs, Autonomous Vehicles, and the $19B Trade School Boom [RR 1107]

09-01-2026

Brakes for Breasts: How Auto Repair Shops Are Fighting Breast Cancer [THA 500]

08-28-2026

Top 5 Qualities of a Genuine Service Advisor [RR 1106]

08-25-2026

Your Shop’s Toughest Competitor Is in the Mirror [THA 499]

08-21-2026

Town Hall Academy

Shop Succession Without Retirement: How Three Employees Became Owners [RR 1114]

10-20-2026

From Technician to Shop Owner: The Challenges You Never Saw Coming [THA 507]

10-16-2026

Authenticity Is Your Shop’s Best Marketing Strategy [RR 1113]

10-13-2026

The Human Side of Auto Repair: Emotional Intelligence, Mentorship, and Leadership [THA 506]

10-09-2026

AAPEX 2026: What to See, Learn, and Experience [RR 1112]

10-06-2026

How to Turn Call Recordings Into Coaching, Conversions, and Customers [THA 505]

10-02-2026

Stop Losing Price Shoppers: Give Them a Price Range [RR 1111]

09-29-2026

Work Together, Thrive Together, Build a Business You Can Sell [THA 504]

09-25-2026

Inside the Role of a Performance and Accountability Team Leader [RR 1110]

09-22-2026

How to Develop a General Manager for Your Auto Repair Shop [THA 503]

09-18-2026

From Daily Profit to Long-Term Business Value [RR 1109]

09-15-2026

The Automotive Hiring Cycle: When and How to Recruit Top Technicians [THA 502]

09-11-2026

The Power of Financing: A Growth Tool for Auto Repair Shops [RR 1108]

09-08-2026

Daily Habits That Build a Stronger Auto Repair Shop Culture [THA 501]

09-04-2026

Rapid-Fire Automotive News: AI, EVs, Autonomous Vehicles, and the $19B Trade School Boom [RR 1107]

09-01-2026

Brakes for Breasts: How Auto Repair Shops Are Fighting Breast Cancer [THA 500]

08-28-2026

Top 5 Qualities of a Genuine Service Advisor [RR 1106]

08-25-2026

Your Shop’s Toughest Competitor Is in the Mirror [THA 499]

08-21-2026

Shop Succession Without Retirement: How Three Employees Became Owners [RR 1114]

10-20-2026

From Technician to Shop Owner: The Challenges You Never Saw Coming [THA 507]

10-16-2026

Authenticity Is Your Shop’s Best Marketing Strategy [RR 1113]

10-13-2026

The Human Side of Auto Repair: Emotional Intelligence, Mentorship, and Leadership [THA 506]

10-09-2026

AAPEX 2026: What to See, Learn, and Experience [RR 1112]

10-06-2026

How to Turn Call Recordings Into Coaching, Conversions, and Customers [THA 505]

10-02-2026

Stop Losing Price Shoppers: Give Them a Price Range [RR 1111]

09-29-2026

Work Together, Thrive Together, Build a Business You Can Sell [THA 504]

09-25-2026

Inside the Role of a Performance and Accountability Team Leader [RR 1110]

09-22-2026

How to Develop a General Manager for Your Auto Repair Shop [THA 503]

09-18-2026

From Daily Profit to Long-Term Business Value [RR 1109]

09-15-2026

The Automotive Hiring Cycle: When and How to Recruit Top Technicians [THA 502]

09-11-2026

The Power of Financing: A Growth Tool for Auto Repair Shops [RR 1108]

09-08-2026

Daily Habits That Build a Stronger Auto Repair Shop Culture [THA 501]

09-04-2026

Rapid-Fire Automotive News: AI, EVs, Autonomous Vehicles, and the $19B Trade School Boom [RR 1107]

09-01-2026

Brakes for Breasts: How Auto Repair Shops Are Fighting Breast Cancer [THA 500]

08-28-2026

Top 5 Qualities of a Genuine Service Advisor [RR 1106]

08-25-2026

Your Shop’s Toughest Competitor Is in the Mirror [THA 499]

08-21-2026