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Archives

Shop Owners / Entrepreneurs

RR 324: Finding Momentum and Camaraderie in the Canadian Aftermarket

05-04-2018

THA 065: Your SMS Data – Who Controls It?

05-02-2018

THA 064: Workplace Organization the 5S Method

04-25-2018

RR 320: Kathleen Jarosik from Xpertech Auto Repair

04-20-2018

THA 063: Making Business Partnerships Work

04-18-2018

RR 319: ASA Northwest – Jobst, Smith, Kelley

04-17-2018

RR 313: Taurayi Raymond Sewera from Truck Tech & General Services

03-27-2018

RR 311: Scott Pelava from Lonsdale Auto Works

03-20-2018

RR 309: The Shop of the Future – Are You Prepared? Vision 2018 Town Hall

03-13-2018

RR 308: Mike Bennett from Mike’s Kars and an ATI Coach

03-09-2018

RR 307: Chris Cloutier – Entrepreneurial Lessons from a Serial Entrepreneur

03-06-2018

RR 302: Lisa and Kevin Eckler

02-16-2018

RR 301: Matt Purselle from Revolution

02-13-2018

RR 299: Christopher Petersen from Northwest Automotive

02-06-2018

RR 298: Mark Roberts from Schertz Auto Service

02-02-2018

RR 294: Jeff Buckley & Jeff Matt on Social Media

01-19-2018

RR 293: Brin Kline, AAM form Assured Auto Works

01-16-2018

RR 291: Bambi Crozier from Car Clinic and ASOG

01-09-2018

RR 289: Tony Adams from Weavers Auto Center

01-02-2018

RR 286: Robert ‘Dutch’ Silverstein from A & M Auto Service

12-22-2017

RR 285: Ryan Blair – Blair Automotive

12-19-2017

RR 280: Eric Svedberg and Rex Cate from Automotive Specialists

12-01-2017

RR 278: Emerging Technology – How Will the Aftermarket Prepare – Service EDU @ AAPEX17

11-24-2017

RR 277: Andy Bizub from Midwest Performance Cars

11-21-2017

Tag Cloud

Key Word Search

Business Coaches / Advice / Leadership

What If Your Shop’s Newsletter Became Your Best Marketing Tool? [RR 1117]

11-10-2026

Mastering Shop Flow Part 2: Capacity Planning and Proactive Service Proposals [THA 510]

11-06-2026

Lost in Translation: Why Customers Ignore Deferred Work [RR 1116]

11-03-2026

Are You Diagnosing Vehicles or Just Throwing Parts at Them? [THA 509]

10-30-2026

You Don’t Have to Be a Programmer to Build AI Tools for Your Shop [RR 1115]

10-27-2026

Why Electrical Fundamentals, Service Information, and Technician Training Matter [THA 508]

10-23-2026

Shop Succession Without Retirement: How Three Employees Became Owners [RR 1114]

10-20-2026

From Technician to Shop Owner: The Challenges You Never Saw Coming [THA 507]

10-16-2026

Authenticity Is Your Shop’s Best Marketing Strategy [RR 1113]

10-13-2026

The Human Side of Auto Repair: Emotional Intelligence, Mentorship, and Leadership [THA 506]

10-09-2026

AAPEX 2026: What to See, Learn, and Experience [RR 1112]

10-06-2026

How to Turn Call Recordings Into Coaching, Conversions, and Customers [THA 505]

10-02-2026

Stop Losing Price Shoppers: Give Them a Price Range [RR 1111]

09-29-2026

Work Together, Thrive Together, Build a Business You Can Sell [THA 504]

09-25-2026

Inside the Role of a Performance and Accountability Team Leader [RR 1110]

09-22-2026

How to Develop a General Manager for Your Auto Repair Shop [THA 503]

09-18-2026

From Daily Profit to Long-Term Business Value [RR 1109]

09-15-2026

The Automotive Hiring Cycle: When and How to Recruit Top Technicians [THA 502]

09-11-2026

Technician Talk

What If Your Shop’s Newsletter Became Your Best Marketing Tool? [RR 1117]

11-10-2026

Mastering Shop Flow Part 2: Capacity Planning and Proactive Service Proposals [THA 510]

11-06-2026

Lost in Translation: Why Customers Ignore Deferred Work [RR 1116]

11-03-2026

Are You Diagnosing Vehicles or Just Throwing Parts at Them? [THA 509]

10-30-2026

You Don’t Have to Be a Programmer to Build AI Tools for Your Shop [RR 1115]

10-27-2026

Why Electrical Fundamentals, Service Information, and Technician Training Matter [THA 508]

10-23-2026

Shop Succession Without Retirement: How Three Employees Became Owners [RR 1114]

10-20-2026

From Technician to Shop Owner: The Challenges You Never Saw Coming [THA 507]

10-16-2026

Authenticity Is Your Shop’s Best Marketing Strategy [RR 1113]

10-13-2026

The Human Side of Auto Repair: Emotional Intelligence, Mentorship, and Leadership [THA 506]

10-09-2026

AAPEX 2026: What to See, Learn, and Experience [RR 1112]

10-06-2026

How to Turn Call Recordings Into Coaching, Conversions, and Customers [THA 505]

10-02-2026

Stop Losing Price Shoppers: Give Them a Price Range [RR 1111]

09-29-2026

Work Together, Thrive Together, Build a Business You Can Sell [THA 504]

09-25-2026

Inside the Role of a Performance and Accountability Team Leader [RR 1110]

09-22-2026

How to Develop a General Manager for Your Auto Repair Shop [THA 503]

09-18-2026

From Daily Profit to Long-Term Business Value [RR 1109]

09-15-2026

The Automotive Hiring Cycle: When and How to Recruit Top Technicians [THA 502]

09-11-2026

Training / Future Technicians / Education

What If Your Shop’s Newsletter Became Your Best Marketing Tool? [RR 1117]

11-10-2026

Mastering Shop Flow Part 2: Capacity Planning and Proactive Service Proposals [THA 510]

11-06-2026

Lost in Translation: Why Customers Ignore Deferred Work [RR 1116]

11-03-2026

Are You Diagnosing Vehicles or Just Throwing Parts at Them? [THA 509]

10-30-2026

You Don’t Have to Be a Programmer to Build AI Tools for Your Shop [RR 1115]

10-27-2026

Why Electrical Fundamentals, Service Information, and Technician Training Matter [THA 508]

10-23-2026

Shop Succession Without Retirement: How Three Employees Became Owners [RR 1114]

10-20-2026

From Technician to Shop Owner: The Challenges You Never Saw Coming [THA 507]

10-16-2026

Authenticity Is Your Shop’s Best Marketing Strategy [RR 1113]

10-13-2026

The Human Side of Auto Repair: Emotional Intelligence, Mentorship, and Leadership [THA 506]

10-09-2026

AAPEX 2026: What to See, Learn, and Experience [RR 1112]

10-06-2026

How to Turn Call Recordings Into Coaching, Conversions, and Customers [THA 505]

10-02-2026

Stop Losing Price Shoppers: Give Them a Price Range [RR 1111]

09-29-2026

Work Together, Thrive Together, Build a Business You Can Sell [THA 504]

09-25-2026

Inside the Role of a Performance and Accountability Team Leader [RR 1110]

09-22-2026

How to Develop a General Manager for Your Auto Repair Shop [THA 503]

09-18-2026

From Daily Profit to Long-Term Business Value [RR 1109]

09-15-2026

The Automotive Hiring Cycle: When and How to Recruit Top Technicians [THA 502]

09-11-2026

Industry Thought Leaders

What If Your Shop’s Newsletter Became Your Best Marketing Tool? [RR 1117]

11-10-2026

Mastering Shop Flow Part 2: Capacity Planning and Proactive Service Proposals [THA 510]

11-06-2026

Lost in Translation: Why Customers Ignore Deferred Work [RR 1116]

11-03-2026

Are You Diagnosing Vehicles or Just Throwing Parts at Them? [THA 509]

10-30-2026

You Don’t Have to Be a Programmer to Build AI Tools for Your Shop [RR 1115]

10-27-2026

Why Electrical Fundamentals, Service Information, and Technician Training Matter [THA 508]

10-23-2026

Shop Succession Without Retirement: How Three Employees Became Owners [RR 1114]

10-20-2026

From Technician to Shop Owner: The Challenges You Never Saw Coming [THA 507]

10-16-2026

Authenticity Is Your Shop’s Best Marketing Strategy [RR 1113]

10-13-2026

The Human Side of Auto Repair: Emotional Intelligence, Mentorship, and Leadership [THA 506]

10-09-2026

AAPEX 2026: What to See, Learn, and Experience [RR 1112]

10-06-2026

How to Turn Call Recordings Into Coaching, Conversions, and Customers [THA 505]

10-02-2026

Stop Losing Price Shoppers: Give Them a Price Range [RR 1111]

09-29-2026

Work Together, Thrive Together, Build a Business You Can Sell [THA 504]

09-25-2026

Inside the Role of a Performance and Accountability Team Leader [RR 1110]

09-22-2026

How to Develop a General Manager for Your Auto Repair Shop [THA 503]

09-18-2026

From Daily Profit to Long-Term Business Value [RR 1109]

09-15-2026

The Automotive Hiring Cycle: When and How to Recruit Top Technicians [THA 502]

09-11-2026

Industry Women Series

What If Your Shop’s Newsletter Became Your Best Marketing Tool? [RR 1117]

11-10-2026

Mastering Shop Flow Part 2: Capacity Planning and Proactive Service Proposals [THA 510]

11-06-2026

Lost in Translation: Why Customers Ignore Deferred Work [RR 1116]

11-03-2026

Are You Diagnosing Vehicles or Just Throwing Parts at Them? [THA 509]

10-30-2026

You Don’t Have to Be a Programmer to Build AI Tools for Your Shop [RR 1115]

10-27-2026

Why Electrical Fundamentals, Service Information, and Technician Training Matter [THA 508]

10-23-2026

Shop Succession Without Retirement: How Three Employees Became Owners [RR 1114]

10-20-2026

From Technician to Shop Owner: The Challenges You Never Saw Coming [THA 507]

10-16-2026

Authenticity Is Your Shop’s Best Marketing Strategy [RR 1113]

10-13-2026

The Human Side of Auto Repair: Emotional Intelligence, Mentorship, and Leadership [THA 506]

10-09-2026

AAPEX 2026: What to See, Learn, and Experience [RR 1112]

10-06-2026

How to Turn Call Recordings Into Coaching, Conversions, and Customers [THA 505]

10-02-2026

Stop Losing Price Shoppers: Give Them a Price Range [RR 1111]

09-29-2026

Work Together, Thrive Together, Build a Business You Can Sell [THA 504]

09-25-2026

Inside the Role of a Performance and Accountability Team Leader [RR 1110]

09-22-2026

How to Develop a General Manager for Your Auto Repair Shop [THA 503]

09-18-2026

From Daily Profit to Long-Term Business Value [RR 1109]

09-15-2026

The Automotive Hiring Cycle: When and How to Recruit Top Technicians [THA 502]

09-11-2026

Married Partners: Women Series

What If Your Shop’s Newsletter Became Your Best Marketing Tool? [RR 1117]

11-10-2026

Mastering Shop Flow Part 2: Capacity Planning and Proactive Service Proposals [THA 510]

11-06-2026

Lost in Translation: Why Customers Ignore Deferred Work [RR 1116]

11-03-2026

Are You Diagnosing Vehicles or Just Throwing Parts at Them? [THA 509]

10-30-2026

You Don’t Have to Be a Programmer to Build AI Tools for Your Shop [RR 1115]

10-27-2026

Why Electrical Fundamentals, Service Information, and Technician Training Matter [THA 508]

10-23-2026

Shop Succession Without Retirement: How Three Employees Became Owners [RR 1114]

10-20-2026

From Technician to Shop Owner: The Challenges You Never Saw Coming [THA 507]

10-16-2026

Authenticity Is Your Shop’s Best Marketing Strategy [RR 1113]

10-13-2026

The Human Side of Auto Repair: Emotional Intelligence, Mentorship, and Leadership [THA 506]

10-09-2026

AAPEX 2026: What to See, Learn, and Experience [RR 1112]

10-06-2026

How to Turn Call Recordings Into Coaching, Conversions, and Customers [THA 505]

10-02-2026

Stop Losing Price Shoppers: Give Them a Price Range [RR 1111]

09-29-2026

Work Together, Thrive Together, Build a Business You Can Sell [THA 504]

09-25-2026

Inside the Role of a Performance and Accountability Team Leader [RR 1110]

09-22-2026

How to Develop a General Manager for Your Auto Repair Shop [THA 503]

09-18-2026

From Daily Profit to Long-Term Business Value [RR 1109]

09-15-2026

The Automotive Hiring Cycle: When and How to Recruit Top Technicians [THA 502]

09-11-2026

Technology Series / Web / Social / Diagnostics

What If Your Shop’s Newsletter Became Your Best Marketing Tool? [RR 1117]

11-10-2026

Mastering Shop Flow Part 2: Capacity Planning and Proactive Service Proposals [THA 510]

11-06-2026

Lost in Translation: Why Customers Ignore Deferred Work [RR 1116]

11-03-2026

Are You Diagnosing Vehicles or Just Throwing Parts at Them? [THA 509]

10-30-2026

You Don’t Have to Be a Programmer to Build AI Tools for Your Shop [RR 1115]

10-27-2026

Why Electrical Fundamentals, Service Information, and Technician Training Matter [THA 508]

10-23-2026

Shop Succession Without Retirement: How Three Employees Became Owners [RR 1114]

10-20-2026

From Technician to Shop Owner: The Challenges You Never Saw Coming [THA 507]

10-16-2026

Authenticity Is Your Shop’s Best Marketing Strategy [RR 1113]

10-13-2026

The Human Side of Auto Repair: Emotional Intelligence, Mentorship, and Leadership [THA 506]

10-09-2026

AAPEX 2026: What to See, Learn, and Experience [RR 1112]

10-06-2026

How to Turn Call Recordings Into Coaching, Conversions, and Customers [THA 505]

10-02-2026

Stop Losing Price Shoppers: Give Them a Price Range [RR 1111]

09-29-2026

Work Together, Thrive Together, Build a Business You Can Sell [THA 504]

09-25-2026

Inside the Role of a Performance and Accountability Team Leader [RR 1110]

09-22-2026

How to Develop a General Manager for Your Auto Repair Shop [THA 503]

09-18-2026

From Daily Profit to Long-Term Business Value [RR 1109]

09-15-2026

The Automotive Hiring Cycle: When and How to Recruit Top Technicians [THA 502]

09-11-2026

Multi-Shop Owners

What If Your Shop’s Newsletter Became Your Best Marketing Tool? [RR 1117]

11-10-2026

Mastering Shop Flow Part 2: Capacity Planning and Proactive Service Proposals [THA 510]

11-06-2026

Lost in Translation: Why Customers Ignore Deferred Work [RR 1116]

11-03-2026

Are You Diagnosing Vehicles or Just Throwing Parts at Them? [THA 509]

10-30-2026

You Don’t Have to Be a Programmer to Build AI Tools for Your Shop [RR 1115]

10-27-2026

Why Electrical Fundamentals, Service Information, and Technician Training Matter [THA 508]

10-23-2026

Shop Succession Without Retirement: How Three Employees Became Owners [RR 1114]

10-20-2026

From Technician to Shop Owner: The Challenges You Never Saw Coming [THA 507]

10-16-2026

Authenticity Is Your Shop’s Best Marketing Strategy [RR 1113]

10-13-2026

The Human Side of Auto Repair: Emotional Intelligence, Mentorship, and Leadership [THA 506]

10-09-2026

AAPEX 2026: What to See, Learn, and Experience [RR 1112]

10-06-2026

How to Turn Call Recordings Into Coaching, Conversions, and Customers [THA 505]

10-02-2026

Stop Losing Price Shoppers: Give Them a Price Range [RR 1111]

09-29-2026

Work Together, Thrive Together, Build a Business You Can Sell [THA 504]

09-25-2026

Inside the Role of a Performance and Accountability Team Leader [RR 1110]

09-22-2026

How to Develop a General Manager for Your Auto Repair Shop [THA 503]

09-18-2026

From Daily Profit to Long-Term Business Value [RR 1109]

09-15-2026

The Automotive Hiring Cycle: When and How to Recruit Top Technicians [THA 502]

09-11-2026

Support Services

What If Your Shop’s Newsletter Became Your Best Marketing Tool? [RR 1117]

11-10-2026

Mastering Shop Flow Part 2: Capacity Planning and Proactive Service Proposals [THA 510]

11-06-2026

Lost in Translation: Why Customers Ignore Deferred Work [RR 1116]

11-03-2026

Are You Diagnosing Vehicles or Just Throwing Parts at Them? [THA 509]

10-30-2026

You Don’t Have to Be a Programmer to Build AI Tools for Your Shop [RR 1115]

10-27-2026

Why Electrical Fundamentals, Service Information, and Technician Training Matter [THA 508]

10-23-2026

Shop Succession Without Retirement: How Three Employees Became Owners [RR 1114]

10-20-2026

From Technician to Shop Owner: The Challenges You Never Saw Coming [THA 507]

10-16-2026

Authenticity Is Your Shop’s Best Marketing Strategy [RR 1113]

10-13-2026

The Human Side of Auto Repair: Emotional Intelligence, Mentorship, and Leadership [THA 506]

10-09-2026

AAPEX 2026: What to See, Learn, and Experience [RR 1112]

10-06-2026

How to Turn Call Recordings Into Coaching, Conversions, and Customers [THA 505]

10-02-2026

Stop Losing Price Shoppers: Give Them a Price Range [RR 1111]

09-29-2026

Work Together, Thrive Together, Build a Business You Can Sell [THA 504]

09-25-2026

Inside the Role of a Performance and Accountability Team Leader [RR 1110]

09-22-2026

How to Develop a General Manager for Your Auto Repair Shop [THA 503]

09-18-2026

From Daily Profit to Long-Term Business Value [RR 1109]

09-15-2026

The Automotive Hiring Cycle: When and How to Recruit Top Technicians [THA 502]

09-11-2026

Educators

What If Your Shop’s Newsletter Became Your Best Marketing Tool? [RR 1117]

11-10-2026

Mastering Shop Flow Part 2: Capacity Planning and Proactive Service Proposals [THA 510]

11-06-2026

Lost in Translation: Why Customers Ignore Deferred Work [RR 1116]

11-03-2026

Are You Diagnosing Vehicles or Just Throwing Parts at Them? [THA 509]

10-30-2026

You Don’t Have to Be a Programmer to Build AI Tools for Your Shop [RR 1115]

10-27-2026

Why Electrical Fundamentals, Service Information, and Technician Training Matter [THA 508]

10-23-2026

Shop Succession Without Retirement: How Three Employees Became Owners [RR 1114]

10-20-2026

From Technician to Shop Owner: The Challenges You Never Saw Coming [THA 507]

10-16-2026

Authenticity Is Your Shop’s Best Marketing Strategy [RR 1113]

10-13-2026

The Human Side of Auto Repair: Emotional Intelligence, Mentorship, and Leadership [THA 506]

10-09-2026

AAPEX 2026: What to See, Learn, and Experience [RR 1112]

10-06-2026

How to Turn Call Recordings Into Coaching, Conversions, and Customers [THA 505]

10-02-2026

Stop Losing Price Shoppers: Give Them a Price Range [RR 1111]

09-29-2026

Work Together, Thrive Together, Build a Business You Can Sell [THA 504]

09-25-2026

Inside the Role of a Performance and Accountability Team Leader [RR 1110]

09-22-2026

How to Develop a General Manager for Your Auto Repair Shop [THA 503]

09-18-2026

From Daily Profit to Long-Term Business Value [RR 1109]

09-15-2026

The Automotive Hiring Cycle: When and How to Recruit Top Technicians [THA 502]

09-11-2026

Town Hall Academy

What If Your Shop’s Newsletter Became Your Best Marketing Tool? [RR 1117]

11-10-2026

Mastering Shop Flow Part 2: Capacity Planning and Proactive Service Proposals [THA 510]

11-06-2026

Lost in Translation: Why Customers Ignore Deferred Work [RR 1116]

11-03-2026

Are You Diagnosing Vehicles or Just Throwing Parts at Them? [THA 509]

10-30-2026

You Don’t Have to Be a Programmer to Build AI Tools for Your Shop [RR 1115]

10-27-2026

Why Electrical Fundamentals, Service Information, and Technician Training Matter [THA 508]

10-23-2026

Shop Succession Without Retirement: How Three Employees Became Owners [RR 1114]

10-20-2026

From Technician to Shop Owner: The Challenges You Never Saw Coming [THA 507]

10-16-2026

Authenticity Is Your Shop’s Best Marketing Strategy [RR 1113]

10-13-2026

The Human Side of Auto Repair: Emotional Intelligence, Mentorship, and Leadership [THA 506]

10-09-2026

AAPEX 2026: What to See, Learn, and Experience [RR 1112]

10-06-2026

How to Turn Call Recordings Into Coaching, Conversions, and Customers [THA 505]

10-02-2026

Stop Losing Price Shoppers: Give Them a Price Range [RR 1111]

09-29-2026

Work Together, Thrive Together, Build a Business You Can Sell [THA 504]

09-25-2026

Inside the Role of a Performance and Accountability Team Leader [RR 1110]

09-22-2026

How to Develop a General Manager for Your Auto Repair Shop [THA 503]

09-18-2026

From Daily Profit to Long-Term Business Value [RR 1109]

09-15-2026

The Automotive Hiring Cycle: When and How to Recruit Top Technicians [THA 502]

09-11-2026

What If Your Shop’s Newsletter Became Your Best Marketing Tool? [RR 1117]

11-10-2026

Mastering Shop Flow Part 2: Capacity Planning and Proactive Service Proposals [THA 510]

11-06-2026

Lost in Translation: Why Customers Ignore Deferred Work [RR 1116]

11-03-2026

Are You Diagnosing Vehicles or Just Throwing Parts at Them? [THA 509]

10-30-2026

You Don’t Have to Be a Programmer to Build AI Tools for Your Shop [RR 1115]

10-27-2026

Why Electrical Fundamentals, Service Information, and Technician Training Matter [THA 508]

10-23-2026

Shop Succession Without Retirement: How Three Employees Became Owners [RR 1114]

10-20-2026

From Technician to Shop Owner: The Challenges You Never Saw Coming [THA 507]

10-16-2026

Authenticity Is Your Shop’s Best Marketing Strategy [RR 1113]

10-13-2026

The Human Side of Auto Repair: Emotional Intelligence, Mentorship, and Leadership [THA 506]

10-09-2026

AAPEX 2026: What to See, Learn, and Experience [RR 1112]

10-06-2026

How to Turn Call Recordings Into Coaching, Conversions, and Customers [THA 505]

10-02-2026

Stop Losing Price Shoppers: Give Them a Price Range [RR 1111]

09-29-2026

Work Together, Thrive Together, Build a Business You Can Sell [THA 504]

09-25-2026

Inside the Role of a Performance and Accountability Team Leader [RR 1110]

09-22-2026

How to Develop a General Manager for Your Auto Repair Shop [THA 503]

09-18-2026

From Daily Profit to Long-Term Business Value [RR 1109]

09-15-2026

The Automotive Hiring Cycle: When and How to Recruit Top Technicians [THA 502]

09-11-2026