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What does it mean to “Listen To Learn Just One Thing.” 01-25-2019 THA 103: Turn Price Shopping Callers Into Customers. 01-23-2019 RR 398: Shop Talk 9 – Hitting The Brick Wall – Business and Leadership Transformation 01-18-2019 THA 102: Second Chance – Working with and Supporting Addiction 01-16-2019 RR 397: Acquisition Integration – A Look Inside a New Location Transition 01-15-2019 FTR 028: Ryan Clo – Taking Care of the Customer is More Than Taking Care of the Car 01-14-2019 THA 101: Ghosting – Minimizing New Hire No Shows 01-09-2019 RR 395: Shop Talk 8 – Second Shop Challenge | The Power of Blacktop | Industry Image 01-08-2019 FTR 027: Andy Bizub – Be The Dealer Alternative 01-07-2019 RR 394: What Quality Employees Really Want – Results From a Technician Survey 01-04-2019 THA 100: Up Your Game: Become a Level Five Leader and Improve, You, Your Business and the Aftermarket 01-02-2019 RR 393: ADAS is the Next Big Thing. Advice From an ADAS Calibration Shop. 01-01-2019 FTR 026: Derek Kaufman on Start-Stop Technology 12-31-2018 RR 392: Shop Talk 7 – The Leading Ladies 12-28-2018 THA 099: The New Tax Law Impact on the Service Professional 12-26-2018 RR 391: What Happens When a Technician Becomes a Customer for Automotive Repair. 12-25-2018 FTR 025: Bill Nalu on Abundance 12-24-2018 THA 098: Daytime Training vs Night Time Training – A Discussion of Ideas 12-19-2018 FTR 024: Rick White – Overcoming the Blame Game 12-17-2018 RR 388: Re-Inventing You! A Personal Story Of Prolific Change. 12-14-2018 THA 097: Service Professional Loyalty: A Supplier Perspective 12-12-2018 RR 387: In Praise of Our Trainers 12-11-2018 « Previous 1 … 27 28 29 30 31 … 38 Next » Back To Top Tag Cloud Key Word Search 20 Questions in 30 Minutes AAPEX ADAS Advancing the Aftermarket Adversity Advisory Councils AMi Credit Apprentice ASE ASE Educational Foundation Association-Industry Activity ATRA Author Autonomous Vehicle Average Repair Order - ARO AYES Back Office Best Practices Beyond the Shop Bonus Episode Book Review Branch Store - Multi Shop Operation (MSO) Brand Business Coach Business Culture Business Models Business Model Transformation Career CARS Change Compensation Competition Compliance Connected Car Consolidation Corporate Culture Covid-19 Culture of Learning Customer Experience Customer Financing Customer Reviews Customer Service Dashboard Data Decades Demographics Diagnostics Digital Disruptor Distributors DVI/Paperless E-Myth Story Education Electric Vehicles Emerging Technology Entrepreneurialism EOS - Entrepreneurial Operating System EQ Emotional Intelligence Equipment Expansion Expense Control Family Legacy Female Friendly Female Shop Owner Financial Fleet Future Technology Geek Talk General Manager / COO Generations Generation Z Goals Google Gross Margin Heavy Duty Hiring Human Resources Humorous Hybrid/Electric Vehicles Incentive Compensation Industry Recognition Instructors Insurance Internships In The Media Jobs Key Performance Indicators Labor Rates Leadership Leadership 2.0 Lean Legacy Leadership Legacy Professional Legal Legends Manufacturer Marketing Married Mentor/Mentoring Mentoring Millennials Mobile Diagnostics/Repair NACAT NASTF NATEF Networking New Building Newsletter Operations Partners Parts Parts Margins Parts Warranty People Development Performance Reviews Personal Development Personal Survival Personnel Development Philanthropy/Community Processes Productivity Profit Quality Controls Recruiting Retention Reviews Safety Scholarships Selling Selling Maintenance SEO-Internet Service Advisor Social Media Specialization Start-Up Succession Planning Suppliers Survey Data - Studies Survival Systems TAAS Technicians Technician Shortage Technician Training Technician Training. dvi/paperless Technology Tech Trends Telematics Thought Leaders Time Management Tools Training Training Events Transmissions Trends Twenty Group Used Cars Virtual Shop Tour Vision Vision Training-Expo Vocational Schools Wealth Websites Work Environment www Business Coaches / Advice / Leadership The New Economics of Auto Repair: Rising Rates, Fewer Cars, Higher Profits [RR 1080] 02-24-2026 The Superhighway to Estimating: Canned Jobs and Categories For Shop Efficiency [THA 473] 02-20-2026 Beyond Service Advisors: Embracing the ‘Repairathist’ Mindset [RR 1079] 02-17-2026 Looking Rich VS Living Free: The Hidden Truth About Success and Money [THA 472] 02-13-2026 Executing a 25 Year Plan: Retired at 47 [RR 1078] 02-10-2026 The Digital Front Door For Auto Repair: SEO, Google, and Website Marketing [THA 471] 02-06-2026 Beyond the Repair Order: The Strategy of Customer Loyalty [RR 1077] 02-03-2026 The 250K Mile Mindset: Selling Maintenance Without Selling Fear [THA 470] 01-30-2026 Beyond Babysitters: Developing Strong Managers and Financial Transparency [RR 1076] 01-27-2026 Streamlining the Mundane: How Automation Buys Back Time [THA 469] 01-23-2026 The Capacity Crisis: What If It Didn’t Have To Be So Hard? [RR 1075] 01-20-2026 Mastering Your Shop Finance: The Power of Specialized Automotive Accounting [THA 468] 01-16-2026 Do You Own a Business or a Job? [RR 1074] 01-13-2026 Future-Proofing the Automotive Industry: Consolidation, AI, and Career Evolution [THA 467] 01-09-2026 The Four Defining Roles in Your Business Story: Victim, Villain, Hero, and Guide [RR 1073] 01-06-2026 The Chicken or the Egg Trap: Hiring and Marketing for Auto Repair Shops [THA 466] 01-02-2026 Profitable vs. Valuable: The Hard Truth About Selling Your Shop [RR 1072] 12-30-2025 Vehicle Service Experts: Resources, Strategy and Best Practices for Shops [THA 465] 12-26-2025 1 2 3 … 103 Next » Back To Top Technician Talk The New Economics of Auto Repair: Rising Rates, Fewer Cars, Higher Profits [RR 1080] 02-24-2026 The Superhighway to Estimating: Canned Jobs and Categories For Shop Efficiency [THA 473] 02-20-2026 Beyond Service Advisors: Embracing the ‘Repairathist’ Mindset [RR 1079] 02-17-2026 Looking Rich VS Living Free: The Hidden Truth About Success and Money [THA 472] 02-13-2026 Executing a 25 Year Plan: Retired at 47 [RR 1078] 02-10-2026 The Digital Front Door For Auto Repair: SEO, Google, and Website Marketing [THA 471] 02-06-2026 Beyond the Repair Order: The Strategy of Customer Loyalty [RR 1077] 02-03-2026 The 250K Mile Mindset: Selling Maintenance Without Selling Fear [THA 470] 01-30-2026 Beyond Babysitters: Developing Strong Managers and Financial Transparency [RR 1076] 01-27-2026 Streamlining the Mundane: How Automation Buys Back Time [THA 469] 01-23-2026 The Capacity Crisis: What If It Didn’t Have To Be So Hard? [RR 1075] 01-20-2026 Mastering Your Shop Finance: The Power of Specialized Automotive Accounting [THA 468] 01-16-2026 Do You Own a Business or a Job? 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[RR 1075] 01-20-2026 Mastering Your Shop Finance: The Power of Specialized Automotive Accounting [THA 468] 01-16-2026 Do You Own a Business or a Job? 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[RR 1075] 01-20-2026 Mastering Your Shop Finance: The Power of Specialized Automotive Accounting [THA 468] 01-16-2026 Do You Own a Business or a Job? 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[RR 1075] 01-20-2026 Mastering Your Shop Finance: The Power of Specialized Automotive Accounting [THA 468] 01-16-2026 Do You Own a Business or a Job? [RR 1074] 01-13-2026 Future-Proofing the Automotive Industry: Consolidation, AI, and Career Evolution [THA 467] 01-09-2026 The Four Defining Roles in Your Business Story: Victim, Villain, Hero, and Guide [RR 1073] 01-06-2026 The Chicken or the Egg Trap: Hiring and Marketing for Auto Repair Shops [THA 466] 01-02-2026 Profitable vs. Valuable: The Hard Truth About Selling Your Shop [RR 1072] 12-30-2025 Vehicle Service Experts: Resources, Strategy and Best Practices for Shops [THA 465] 12-26-2025 1 2 3 … 103 Next » Back To Top Technology Series / Web / Social / Diagnostics The New Economics of Auto Repair: Rising Rates, Fewer Cars, Higher Profits [RR 1080] 02-24-2026 The Superhighway to Estimating: Canned Jobs and Categories For Shop Efficiency [THA 473] 02-20-2026 Beyond Service Advisors: Embracing the ‘Repairathist’ Mindset [RR 1079] 02-17-2026 Looking Rich VS Living Free: The Hidden Truth About Success and Money [THA 472] 02-13-2026 Executing a 25 Year Plan: Retired at 47 [RR 1078] 02-10-2026 The Digital Front Door For Auto Repair: SEO, Google, and Website Marketing [THA 471] 02-06-2026 Beyond the Repair Order: The Strategy of Customer Loyalty [RR 1077] 02-03-2026 The 250K Mile Mindset: Selling Maintenance Without Selling Fear [THA 470] 01-30-2026 Beyond Babysitters: Developing Strong Managers and Financial Transparency [RR 1076] 01-27-2026 Streamlining the Mundane: How Automation Buys Back Time [THA 469] 01-23-2026 The Capacity Crisis: What If It Didn’t Have To Be So Hard? [RR 1075] 01-20-2026 Mastering Your Shop Finance: The Power of Specialized Automotive Accounting [THA 468] 01-16-2026 Do You Own a Business or a Job? [RR 1074] 01-13-2026 Future-Proofing the Automotive Industry: Consolidation, AI, and Career Evolution [THA 467] 01-09-2026 The Four Defining Roles in Your Business Story: Victim, Villain, Hero, and Guide [RR 1073] 01-06-2026 The Chicken or the Egg Trap: Hiring and Marketing for Auto Repair Shops [THA 466] 01-02-2026 Profitable vs. Valuable: The Hard Truth About Selling Your Shop [RR 1072] 12-30-2025 Vehicle Service Experts: Resources, Strategy and Best Practices for Shops [THA 465] 12-26-2025 1 2 3 … 103 Next » Back To Top Multi-Shop Owners The New Economics of Auto Repair: Rising Rates, Fewer Cars, Higher Profits [RR 1080] 02-24-2026 The Superhighway to Estimating: Canned Jobs and Categories For Shop Efficiency [THA 473] 02-20-2026 Beyond Service Advisors: Embracing the ‘Repairathist’ Mindset [RR 1079] 02-17-2026 Looking Rich VS Living Free: The Hidden Truth About Success and Money [THA 472] 02-13-2026 Executing a 25 Year Plan: Retired at 47 [RR 1078] 02-10-2026 The Digital Front Door For Auto Repair: SEO, Google, and Website Marketing [THA 471] 02-06-2026 Beyond the Repair Order: The Strategy of Customer Loyalty [RR 1077] 02-03-2026 The 250K Mile Mindset: Selling Maintenance Without Selling Fear [THA 470] 01-30-2026 Beyond Babysitters: Developing Strong Managers and Financial Transparency [RR 1076] 01-27-2026 Streamlining the Mundane: How Automation Buys Back Time [THA 469] 01-23-2026 The Capacity Crisis: What If It Didn’t Have To Be So Hard? [RR 1075] 01-20-2026 Mastering Your Shop Finance: The Power of Specialized Automotive Accounting [THA 468] 01-16-2026 Do You Own a Business or a Job? [RR 1074] 01-13-2026 Future-Proofing the Automotive Industry: Consolidation, AI, and Career Evolution [THA 467] 01-09-2026 The Four Defining Roles in Your Business Story: Victim, Villain, Hero, and Guide [RR 1073] 01-06-2026 The Chicken or the Egg Trap: Hiring and Marketing for Auto Repair Shops [THA 466] 01-02-2026 Profitable vs. Valuable: The Hard Truth About Selling Your Shop [RR 1072] 12-30-2025 Vehicle Service Experts: Resources, Strategy and Best Practices for Shops [THA 465] 12-26-2025 1 2 3 … 103 Next » Back To Top Support Services The New Economics of Auto Repair: Rising Rates, Fewer Cars, Higher Profits [RR 1080] 02-24-2026 The Superhighway to Estimating: Canned Jobs and Categories For Shop Efficiency [THA 473] 02-20-2026 Beyond Service Advisors: Embracing the ‘Repairathist’ Mindset [RR 1079] 02-17-2026 Looking Rich VS Living Free: The Hidden Truth About Success and Money [THA 472] 02-13-2026 Executing a 25 Year Plan: Retired at 47 [RR 1078] 02-10-2026 The Digital Front Door For Auto Repair: SEO, Google, and Website Marketing [THA 471] 02-06-2026 Beyond the Repair Order: The Strategy of Customer Loyalty [RR 1077] 02-03-2026 The 250K Mile Mindset: Selling Maintenance Without Selling Fear [THA 470] 01-30-2026 Beyond Babysitters: Developing Strong Managers and Financial Transparency [RR 1076] 01-27-2026 Streamlining the Mundane: How Automation Buys Back Time [THA 469] 01-23-2026 The Capacity Crisis: What If It Didn’t Have To Be So Hard? [RR 1075] 01-20-2026 Mastering Your Shop Finance: The Power of Specialized Automotive Accounting [THA 468] 01-16-2026 Do You Own a Business or a Job? [RR 1074] 01-13-2026 Future-Proofing the Automotive Industry: Consolidation, AI, and Career Evolution [THA 467] 01-09-2026 The Four Defining Roles in Your Business Story: Victim, Villain, Hero, and Guide [RR 1073] 01-06-2026 The Chicken or the Egg Trap: Hiring and Marketing for Auto Repair Shops [THA 466] 01-02-2026 Profitable vs. Valuable: The Hard Truth About Selling Your Shop [RR 1072] 12-30-2025 Vehicle Service Experts: Resources, Strategy and Best Practices for Shops [THA 465] 12-26-2025 1 2 3 … 103 Next » Back To Top Educators The New Economics of Auto Repair: Rising Rates, Fewer Cars, Higher Profits [RR 1080] 02-24-2026 The Superhighway to Estimating: Canned Jobs and Categories For Shop Efficiency [THA 473] 02-20-2026 Beyond Service Advisors: Embracing the ‘Repairathist’ Mindset [RR 1079] 02-17-2026 Looking Rich VS Living Free: The Hidden Truth About Success and Money [THA 472] 02-13-2026 Executing a 25 Year Plan: Retired at 47 [RR 1078] 02-10-2026 The Digital Front Door For Auto Repair: SEO, Google, and Website Marketing [THA 471] 02-06-2026 Beyond the Repair Order: The Strategy of Customer Loyalty [RR 1077] 02-03-2026 The 250K Mile Mindset: Selling Maintenance Without Selling Fear [THA 470] 01-30-2026 Beyond Babysitters: Developing Strong Managers and Financial Transparency [RR 1076] 01-27-2026 Streamlining the Mundane: How Automation Buys Back Time [THA 469] 01-23-2026 The Capacity Crisis: What If It Didn’t Have To Be So Hard? [RR 1075] 01-20-2026 Mastering Your Shop Finance: The Power of Specialized Automotive Accounting [THA 468] 01-16-2026 Do You Own a Business or a Job? [RR 1074] 01-13-2026 Future-Proofing the Automotive Industry: Consolidation, AI, and Career Evolution [THA 467] 01-09-2026 The Four Defining Roles in Your Business Story: Victim, Villain, Hero, and Guide [RR 1073] 01-06-2026 The Chicken or the Egg Trap: Hiring and Marketing for Auto Repair Shops [THA 466] 01-02-2026 Profitable vs. Valuable: The Hard Truth About Selling Your Shop [RR 1072] 12-30-2025 Vehicle Service Experts: Resources, Strategy and Best Practices for Shops [THA 465] 12-26-2025 1 2 3 … 103 Next » Back To Top Town Hall Academy The New Economics of Auto Repair: Rising Rates, Fewer Cars, Higher Profits [RR 1080] 02-24-2026 The Superhighway to Estimating: Canned Jobs and Categories For Shop Efficiency [THA 473] 02-20-2026 Beyond Service Advisors: Embracing the ‘Repairathist’ Mindset [RR 1079] 02-17-2026 Looking Rich VS Living Free: The Hidden Truth About Success and Money [THA 472] 02-13-2026 Executing a 25 Year Plan: Retired at 47 [RR 1078] 02-10-2026 The Digital Front Door For Auto Repair: SEO, Google, and Website Marketing [THA 471] 02-06-2026 Beyond the Repair Order: The Strategy of Customer Loyalty [RR 1077] 02-03-2026 The 250K Mile Mindset: Selling Maintenance Without Selling Fear [THA 470] 01-30-2026 Beyond Babysitters: Developing Strong Managers and Financial Transparency [RR 1076] 01-27-2026 Streamlining the Mundane: How Automation Buys Back Time [THA 469] 01-23-2026 The Capacity Crisis: What If It Didn’t Have To Be So Hard? [RR 1075] 01-20-2026 Mastering Your Shop Finance: The Power of Specialized Automotive Accounting [THA 468] 01-16-2026 Do You Own a Business or a Job? [RR 1074] 01-13-2026 Future-Proofing the Automotive Industry: Consolidation, AI, and Career Evolution [THA 467] 01-09-2026 The Four Defining Roles in Your Business Story: Victim, Villain, Hero, and Guide [RR 1073] 01-06-2026 The Chicken or the Egg Trap: Hiring and Marketing for Auto Repair Shops [THA 466] 01-02-2026 Profitable vs. Valuable: The Hard Truth About Selling Your Shop [RR 1072] 12-30-2025 Vehicle Service Experts: Resources, Strategy and Best Practices for Shops [THA 465] 12-26-2025 1 2 3 … 103 Next » Back To Top The New Economics of Auto Repair: Rising Rates, Fewer Cars, Higher Profits [RR 1080] 02-24-2026 The Superhighway to Estimating: Canned Jobs and Categories For Shop Efficiency [THA 473] 02-20-2026 Beyond Service Advisors: Embracing the ‘Repairathist’ Mindset [RR 1079] 02-17-2026 Looking Rich VS Living Free: The Hidden Truth About Success and Money [THA 472] 02-13-2026 Executing a 25 Year Plan: Retired at 47 [RR 1078] 02-10-2026 The Digital Front Door For Auto Repair: SEO, Google, and Website Marketing [THA 471] 02-06-2026 Beyond the Repair Order: The Strategy of Customer Loyalty [RR 1077] 02-03-2026 The 250K Mile Mindset: Selling Maintenance Without Selling Fear [THA 470] 01-30-2026 Beyond Babysitters: Developing Strong Managers and Financial Transparency [RR 1076] 01-27-2026 Streamlining the Mundane: How Automation Buys Back Time [THA 469] 01-23-2026 The Capacity Crisis: What If It Didn’t Have To Be So Hard? [RR 1075] 01-20-2026 Mastering Your Shop Finance: The Power of Specialized Automotive Accounting [THA 468] 01-16-2026 Do You Own a Business or a Job? [RR 1074] 01-13-2026 Future-Proofing the Automotive Industry: Consolidation, AI, and Career Evolution [THA 467] 01-09-2026 The Four Defining Roles in Your Business Story: Victim, Villain, Hero, and Guide [RR 1073] 01-06-2026 The Chicken or the Egg Trap: Hiring and Marketing for Auto Repair Shops [THA 466] 01-02-2026 Profitable vs. Valuable: The Hard Truth About Selling Your Shop [RR 1072] 12-30-2025 Vehicle Service Experts: Resources, Strategy and Best Practices for Shops [THA 465] 12-26-2025 1 2 3 … 103 Next » Back To Top
