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Shop Owners / Entrepreneurs

RR 401: Family Succession Part 1 – Our Future Female Shop Owners

01-29-2019

RR 400: 400th Episode Milestone. What does it mean to “Listen To Learn Just One Thing.”

01-25-2019

THA 103: Turn Price Shopping Callers Into Customers.

01-23-2019

RR 398: Shop Talk 9 – Hitting The Brick Wall – Business and Leadership Transformation

01-18-2019

THA 102: Second Chance – Working with and Supporting Addiction

01-16-2019

RR 397: Acquisition Integration – A Look Inside a New Location Transition

01-15-2019

FTR 028: Ryan Clo – Taking Care of the Customer is More Than Taking Care of the Car

01-14-2019

THA 101: Ghosting – Minimizing New Hire No Shows

01-09-2019

RR 395: Shop Talk 8 – Second Shop Challenge | The Power of Blacktop | Industry Image

01-08-2019

FTR 027: Andy Bizub – Be The Dealer Alternative

01-07-2019

RR 394: What Quality Employees Really Want – Results From a Technician Survey

01-04-2019

THA 100: Up Your Game: Become a Level Five Leader and Improve, You, Your Business and the Aftermarket

01-02-2019

RR 393: ADAS is the Next Big Thing. Advice From an ADAS Calibration Shop.

01-01-2019

FTR 026: Derek Kaufman on Start-Stop Technology

12-31-2018

RR 392: Shop Talk 7 – The Leading Ladies

12-28-2018

THA 099: The New Tax Law Impact on the Service Professional

12-26-2018

RR 391: What Happens When a Technician Becomes a Customer for Automotive Repair.

12-25-2018

FTR 025: Bill Nalu on Abundance

12-24-2018

THA 098: Daytime Training vs Night Time Training – A Discussion of Ideas

12-19-2018

FTR 024: Rick White – Overcoming the Blame Game

12-17-2018

RR 388: Re-Inventing You! A Personal Story Of Prolific Change.

12-14-2018

THA 097: Service Professional Loyalty: A Supplier Perspective

12-12-2018

RR 387: In Praise of Our Trainers

12-11-2018

FTR 023: Greg Buckley – Are We Pigeonholing Ourselves Into Just One Area Of Repair?

12-10-2018

Tag Cloud

Key Word Search

Business Coaches / Advice / Leadership

The Level Testing Sales Amplifier: A Tiered System for Auto Repair Diagnostics [RR 1070]

12-16-2025

The Power of ASE Certification: 40% Better Productivity and 60% Fewer Comebacks [THA 463]

12-12-2025

The Future of Automotive Services: Diversify or Get Left Behind [RR 1069]

12-09-2025

Finding Joy in Your Business Again: The Shop Owner’s Comeback Story [THA 462]

12-05-2025

The Value of Diverse Training at ASTA 2025: From Finance to Mental Health [RR 1068]

12-02-2025

Building a Foundation to Prevent Employee Turnover [THA 461]

11-28-2025

People HATE to Be Sold, Yet They LOVE to Buy [RR 1067]

11-25-2025

Good Debt, Bad Debt: Distinguishing Healthy Leverage from Financial Risk [THA 460]

11-21-2025

Rock Your Role: Creating an Experience Employees and Customers Cheer For [RR 1066]

11-18-2025

Train the Trainer: Building an Industry Boot Camp for Automotive Educators [THA 459]

11-14-2025

Helping People Do Life in Auto Repair [RR 1065]

11-11-2025

The Everyday Educator: How Leaders Reinforce Learning [THA 458]

11-07-2025

Stress, the Struggle, and the Resilience: A Guide for Leaders [RR 1064]

11-04-2025

Google Endorsed: Leveraging Local Service Ads (LSAs) to Differentiate Your Shop [THA 457]

10-31-2025

Feelings Don’t Fix Cars: Action Over Emotion in Shop Leadership [RR 1063]

10-28-2025

Walking the Talk: Why Auto Coaches Are Buying Shops Again [THA 456]

10-24-2025

A Professional Face Lift: Why the Automotive Generalist Model is Broken [RR 1062]

10-21-2025

From Alignment Dilemma to ADAS Center: Say Yes When Everyone Else Says No [THA 455]

10-17-2025

Technician Talk

The Level Testing Sales Amplifier: A Tiered System for Auto Repair Diagnostics [RR 1070]

12-16-2025

The Power of ASE Certification: 40% Better Productivity and 60% Fewer Comebacks [THA 463]

12-12-2025

The Future of Automotive Services: Diversify or Get Left Behind [RR 1069]

12-09-2025

Finding Joy in Your Business Again: The Shop Owner’s Comeback Story [THA 462]

12-05-2025

The Value of Diverse Training at ASTA 2025: From Finance to Mental Health [RR 1068]

12-02-2025

Building a Foundation to Prevent Employee Turnover [THA 461]

11-28-2025

People HATE to Be Sold, Yet They LOVE to Buy [RR 1067]

11-25-2025

Good Debt, Bad Debt: Distinguishing Healthy Leverage from Financial Risk [THA 460]

11-21-2025

Rock Your Role: Creating an Experience Employees and Customers Cheer For [RR 1066]

11-18-2025

Train the Trainer: Building an Industry Boot Camp for Automotive Educators [THA 459]

11-14-2025

Helping People Do Life in Auto Repair [RR 1065]

11-11-2025

The Everyday Educator: How Leaders Reinforce Learning [THA 458]

11-07-2025

Stress, the Struggle, and the Resilience: A Guide for Leaders [RR 1064]

11-04-2025

Google Endorsed: Leveraging Local Service Ads (LSAs) to Differentiate Your Shop [THA 457]

10-31-2025

Feelings Don’t Fix Cars: Action Over Emotion in Shop Leadership [RR 1063]

10-28-2025

Walking the Talk: Why Auto Coaches Are Buying Shops Again [THA 456]

10-24-2025

A Professional Face Lift: Why the Automotive Generalist Model is Broken [RR 1062]

10-21-2025

From Alignment Dilemma to ADAS Center: Say Yes When Everyone Else Says No [THA 455]

10-17-2025

Training / Future Technicians / Education

The Level Testing Sales Amplifier: A Tiered System for Auto Repair Diagnostics [RR 1070]

12-16-2025

The Power of ASE Certification: 40% Better Productivity and 60% Fewer Comebacks [THA 463]

12-12-2025

The Future of Automotive Services: Diversify or Get Left Behind [RR 1069]

12-09-2025

Finding Joy in Your Business Again: The Shop Owner’s Comeback Story [THA 462]

12-05-2025

The Value of Diverse Training at ASTA 2025: From Finance to Mental Health [RR 1068]

12-02-2025

Building a Foundation to Prevent Employee Turnover [THA 461]

11-28-2025

People HATE to Be Sold, Yet They LOVE to Buy [RR 1067]

11-25-2025

Good Debt, Bad Debt: Distinguishing Healthy Leverage from Financial Risk [THA 460]

11-21-2025

Rock Your Role: Creating an Experience Employees and Customers Cheer For [RR 1066]

11-18-2025

Train the Trainer: Building an Industry Boot Camp for Automotive Educators [THA 459]

11-14-2025

Helping People Do Life in Auto Repair [RR 1065]

11-11-2025

The Everyday Educator: How Leaders Reinforce Learning [THA 458]

11-07-2025

Stress, the Struggle, and the Resilience: A Guide for Leaders [RR 1064]

11-04-2025

Google Endorsed: Leveraging Local Service Ads (LSAs) to Differentiate Your Shop [THA 457]

10-31-2025

Feelings Don’t Fix Cars: Action Over Emotion in Shop Leadership [RR 1063]

10-28-2025

Walking the Talk: Why Auto Coaches Are Buying Shops Again [THA 456]

10-24-2025

A Professional Face Lift: Why the Automotive Generalist Model is Broken [RR 1062]

10-21-2025

From Alignment Dilemma to ADAS Center: Say Yes When Everyone Else Says No [THA 455]

10-17-2025

Industry Thought Leaders

The Level Testing Sales Amplifier: A Tiered System for Auto Repair Diagnostics [RR 1070]

12-16-2025

The Power of ASE Certification: 40% Better Productivity and 60% Fewer Comebacks [THA 463]

12-12-2025

The Future of Automotive Services: Diversify or Get Left Behind [RR 1069]

12-09-2025

Finding Joy in Your Business Again: The Shop Owner’s Comeback Story [THA 462]

12-05-2025

The Value of Diverse Training at ASTA 2025: From Finance to Mental Health [RR 1068]

12-02-2025

Building a Foundation to Prevent Employee Turnover [THA 461]

11-28-2025

People HATE to Be Sold, Yet They LOVE to Buy [RR 1067]

11-25-2025

Good Debt, Bad Debt: Distinguishing Healthy Leverage from Financial Risk [THA 460]

11-21-2025

Rock Your Role: Creating an Experience Employees and Customers Cheer For [RR 1066]

11-18-2025

Train the Trainer: Building an Industry Boot Camp for Automotive Educators [THA 459]

11-14-2025

Helping People Do Life in Auto Repair [RR 1065]

11-11-2025

The Everyday Educator: How Leaders Reinforce Learning [THA 458]

11-07-2025

Stress, the Struggle, and the Resilience: A Guide for Leaders [RR 1064]

11-04-2025

Google Endorsed: Leveraging Local Service Ads (LSAs) to Differentiate Your Shop [THA 457]

10-31-2025

Feelings Don’t Fix Cars: Action Over Emotion in Shop Leadership [RR 1063]

10-28-2025

Walking the Talk: Why Auto Coaches Are Buying Shops Again [THA 456]

10-24-2025

A Professional Face Lift: Why the Automotive Generalist Model is Broken [RR 1062]

10-21-2025

From Alignment Dilemma to ADAS Center: Say Yes When Everyone Else Says No [THA 455]

10-17-2025

Industry Women Series

The Level Testing Sales Amplifier: A Tiered System for Auto Repair Diagnostics [RR 1070]

12-16-2025

The Power of ASE Certification: 40% Better Productivity and 60% Fewer Comebacks [THA 463]

12-12-2025

The Future of Automotive Services: Diversify or Get Left Behind [RR 1069]

12-09-2025

Finding Joy in Your Business Again: The Shop Owner’s Comeback Story [THA 462]

12-05-2025

The Value of Diverse Training at ASTA 2025: From Finance to Mental Health [RR 1068]

12-02-2025

Building a Foundation to Prevent Employee Turnover [THA 461]

11-28-2025

People HATE to Be Sold, Yet They LOVE to Buy [RR 1067]

11-25-2025

Good Debt, Bad Debt: Distinguishing Healthy Leverage from Financial Risk [THA 460]

11-21-2025

Rock Your Role: Creating an Experience Employees and Customers Cheer For [RR 1066]

11-18-2025

Train the Trainer: Building an Industry Boot Camp for Automotive Educators [THA 459]

11-14-2025

Helping People Do Life in Auto Repair [RR 1065]

11-11-2025

The Everyday Educator: How Leaders Reinforce Learning [THA 458]

11-07-2025

Stress, the Struggle, and the Resilience: A Guide for Leaders [RR 1064]

11-04-2025

Google Endorsed: Leveraging Local Service Ads (LSAs) to Differentiate Your Shop [THA 457]

10-31-2025

Feelings Don’t Fix Cars: Action Over Emotion in Shop Leadership [RR 1063]

10-28-2025

Walking the Talk: Why Auto Coaches Are Buying Shops Again [THA 456]

10-24-2025

A Professional Face Lift: Why the Automotive Generalist Model is Broken [RR 1062]

10-21-2025

From Alignment Dilemma to ADAS Center: Say Yes When Everyone Else Says No [THA 455]

10-17-2025

Married Partners: Women Series

The Level Testing Sales Amplifier: A Tiered System for Auto Repair Diagnostics [RR 1070]

12-16-2025

The Power of ASE Certification: 40% Better Productivity and 60% Fewer Comebacks [THA 463]

12-12-2025

The Future of Automotive Services: Diversify or Get Left Behind [RR 1069]

12-09-2025

Finding Joy in Your Business Again: The Shop Owner’s Comeback Story [THA 462]

12-05-2025

The Value of Diverse Training at ASTA 2025: From Finance to Mental Health [RR 1068]

12-02-2025

Building a Foundation to Prevent Employee Turnover [THA 461]

11-28-2025

People HATE to Be Sold, Yet They LOVE to Buy [RR 1067]

11-25-2025

Good Debt, Bad Debt: Distinguishing Healthy Leverage from Financial Risk [THA 460]

11-21-2025

Rock Your Role: Creating an Experience Employees and Customers Cheer For [RR 1066]

11-18-2025

Train the Trainer: Building an Industry Boot Camp for Automotive Educators [THA 459]

11-14-2025

Helping People Do Life in Auto Repair [RR 1065]

11-11-2025

The Everyday Educator: How Leaders Reinforce Learning [THA 458]

11-07-2025

Stress, the Struggle, and the Resilience: A Guide for Leaders [RR 1064]

11-04-2025

Google Endorsed: Leveraging Local Service Ads (LSAs) to Differentiate Your Shop [THA 457]

10-31-2025

Feelings Don’t Fix Cars: Action Over Emotion in Shop Leadership [RR 1063]

10-28-2025

Walking the Talk: Why Auto Coaches Are Buying Shops Again [THA 456]

10-24-2025

A Professional Face Lift: Why the Automotive Generalist Model is Broken [RR 1062]

10-21-2025

From Alignment Dilemma to ADAS Center: Say Yes When Everyone Else Says No [THA 455]

10-17-2025

Technology Series / Web / Social / Diagnostics

The Level Testing Sales Amplifier: A Tiered System for Auto Repair Diagnostics [RR 1070]

12-16-2025

The Power of ASE Certification: 40% Better Productivity and 60% Fewer Comebacks [THA 463]

12-12-2025

The Future of Automotive Services: Diversify or Get Left Behind [RR 1069]

12-09-2025

Finding Joy in Your Business Again: The Shop Owner’s Comeback Story [THA 462]

12-05-2025

The Value of Diverse Training at ASTA 2025: From Finance to Mental Health [RR 1068]

12-02-2025

Building a Foundation to Prevent Employee Turnover [THA 461]

11-28-2025

People HATE to Be Sold, Yet They LOVE to Buy [RR 1067]

11-25-2025

Good Debt, Bad Debt: Distinguishing Healthy Leverage from Financial Risk [THA 460]

11-21-2025

Rock Your Role: Creating an Experience Employees and Customers Cheer For [RR 1066]

11-18-2025

Train the Trainer: Building an Industry Boot Camp for Automotive Educators [THA 459]

11-14-2025

Helping People Do Life in Auto Repair [RR 1065]

11-11-2025

The Everyday Educator: How Leaders Reinforce Learning [THA 458]

11-07-2025

Stress, the Struggle, and the Resilience: A Guide for Leaders [RR 1064]

11-04-2025

Google Endorsed: Leveraging Local Service Ads (LSAs) to Differentiate Your Shop [THA 457]

10-31-2025

Feelings Don’t Fix Cars: Action Over Emotion in Shop Leadership [RR 1063]

10-28-2025

Walking the Talk: Why Auto Coaches Are Buying Shops Again [THA 456]

10-24-2025

A Professional Face Lift: Why the Automotive Generalist Model is Broken [RR 1062]

10-21-2025

From Alignment Dilemma to ADAS Center: Say Yes When Everyone Else Says No [THA 455]

10-17-2025

Multi-Shop Owners

The Level Testing Sales Amplifier: A Tiered System for Auto Repair Diagnostics [RR 1070]

12-16-2025

The Power of ASE Certification: 40% Better Productivity and 60% Fewer Comebacks [THA 463]

12-12-2025

The Future of Automotive Services: Diversify or Get Left Behind [RR 1069]

12-09-2025

Finding Joy in Your Business Again: The Shop Owner’s Comeback Story [THA 462]

12-05-2025

The Value of Diverse Training at ASTA 2025: From Finance to Mental Health [RR 1068]

12-02-2025

Building a Foundation to Prevent Employee Turnover [THA 461]

11-28-2025

People HATE to Be Sold, Yet They LOVE to Buy [RR 1067]

11-25-2025

Good Debt, Bad Debt: Distinguishing Healthy Leverage from Financial Risk [THA 460]

11-21-2025

Rock Your Role: Creating an Experience Employees and Customers Cheer For [RR 1066]

11-18-2025

Train the Trainer: Building an Industry Boot Camp for Automotive Educators [THA 459]

11-14-2025

Helping People Do Life in Auto Repair [RR 1065]

11-11-2025

The Everyday Educator: How Leaders Reinforce Learning [THA 458]

11-07-2025

Stress, the Struggle, and the Resilience: A Guide for Leaders [RR 1064]

11-04-2025

Google Endorsed: Leveraging Local Service Ads (LSAs) to Differentiate Your Shop [THA 457]

10-31-2025

Feelings Don’t Fix Cars: Action Over Emotion in Shop Leadership [RR 1063]

10-28-2025

Walking the Talk: Why Auto Coaches Are Buying Shops Again [THA 456]

10-24-2025

A Professional Face Lift: Why the Automotive Generalist Model is Broken [RR 1062]

10-21-2025

From Alignment Dilemma to ADAS Center: Say Yes When Everyone Else Says No [THA 455]

10-17-2025

Support Services

The Level Testing Sales Amplifier: A Tiered System for Auto Repair Diagnostics [RR 1070]

12-16-2025

The Power of ASE Certification: 40% Better Productivity and 60% Fewer Comebacks [THA 463]

12-12-2025

The Future of Automotive Services: Diversify or Get Left Behind [RR 1069]

12-09-2025

Finding Joy in Your Business Again: The Shop Owner’s Comeback Story [THA 462]

12-05-2025

The Value of Diverse Training at ASTA 2025: From Finance to Mental Health [RR 1068]

12-02-2025

Building a Foundation to Prevent Employee Turnover [THA 461]

11-28-2025

People HATE to Be Sold, Yet They LOVE to Buy [RR 1067]

11-25-2025

Good Debt, Bad Debt: Distinguishing Healthy Leverage from Financial Risk [THA 460]

11-21-2025

Rock Your Role: Creating an Experience Employees and Customers Cheer For [RR 1066]

11-18-2025

Train the Trainer: Building an Industry Boot Camp for Automotive Educators [THA 459]

11-14-2025

Helping People Do Life in Auto Repair [RR 1065]

11-11-2025

The Everyday Educator: How Leaders Reinforce Learning [THA 458]

11-07-2025

Stress, the Struggle, and the Resilience: A Guide for Leaders [RR 1064]

11-04-2025

Google Endorsed: Leveraging Local Service Ads (LSAs) to Differentiate Your Shop [THA 457]

10-31-2025

Feelings Don’t Fix Cars: Action Over Emotion in Shop Leadership [RR 1063]

10-28-2025

Walking the Talk: Why Auto Coaches Are Buying Shops Again [THA 456]

10-24-2025

A Professional Face Lift: Why the Automotive Generalist Model is Broken [RR 1062]

10-21-2025

From Alignment Dilemma to ADAS Center: Say Yes When Everyone Else Says No [THA 455]

10-17-2025

Educators

The Level Testing Sales Amplifier: A Tiered System for Auto Repair Diagnostics [RR 1070]

12-16-2025

The Power of ASE Certification: 40% Better Productivity and 60% Fewer Comebacks [THA 463]

12-12-2025

The Future of Automotive Services: Diversify or Get Left Behind [RR 1069]

12-09-2025

Finding Joy in Your Business Again: The Shop Owner’s Comeback Story [THA 462]

12-05-2025

The Value of Diverse Training at ASTA 2025: From Finance to Mental Health [RR 1068]

12-02-2025

Building a Foundation to Prevent Employee Turnover [THA 461]

11-28-2025

People HATE to Be Sold, Yet They LOVE to Buy [RR 1067]

11-25-2025

Good Debt, Bad Debt: Distinguishing Healthy Leverage from Financial Risk [THA 460]

11-21-2025

Rock Your Role: Creating an Experience Employees and Customers Cheer For [RR 1066]

11-18-2025

Train the Trainer: Building an Industry Boot Camp for Automotive Educators [THA 459]

11-14-2025

Helping People Do Life in Auto Repair [RR 1065]

11-11-2025

The Everyday Educator: How Leaders Reinforce Learning [THA 458]

11-07-2025

Stress, the Struggle, and the Resilience: A Guide for Leaders [RR 1064]

11-04-2025

Google Endorsed: Leveraging Local Service Ads (LSAs) to Differentiate Your Shop [THA 457]

10-31-2025

Feelings Don’t Fix Cars: Action Over Emotion in Shop Leadership [RR 1063]

10-28-2025

Walking the Talk: Why Auto Coaches Are Buying Shops Again [THA 456]

10-24-2025

A Professional Face Lift: Why the Automotive Generalist Model is Broken [RR 1062]

10-21-2025

From Alignment Dilemma to ADAS Center: Say Yes When Everyone Else Says No [THA 455]

10-17-2025

Town Hall Academy

The Level Testing Sales Amplifier: A Tiered System for Auto Repair Diagnostics [RR 1070]

12-16-2025

The Power of ASE Certification: 40% Better Productivity and 60% Fewer Comebacks [THA 463]

12-12-2025

The Future of Automotive Services: Diversify or Get Left Behind [RR 1069]

12-09-2025

Finding Joy in Your Business Again: The Shop Owner’s Comeback Story [THA 462]

12-05-2025

The Value of Diverse Training at ASTA 2025: From Finance to Mental Health [RR 1068]

12-02-2025

Building a Foundation to Prevent Employee Turnover [THA 461]

11-28-2025

People HATE to Be Sold, Yet They LOVE to Buy [RR 1067]

11-25-2025

Good Debt, Bad Debt: Distinguishing Healthy Leverage from Financial Risk [THA 460]

11-21-2025

Rock Your Role: Creating an Experience Employees and Customers Cheer For [RR 1066]

11-18-2025

Train the Trainer: Building an Industry Boot Camp for Automotive Educators [THA 459]

11-14-2025

Helping People Do Life in Auto Repair [RR 1065]

11-11-2025

The Everyday Educator: How Leaders Reinforce Learning [THA 458]

11-07-2025

Stress, the Struggle, and the Resilience: A Guide for Leaders [RR 1064]

11-04-2025

Google Endorsed: Leveraging Local Service Ads (LSAs) to Differentiate Your Shop [THA 457]

10-31-2025

Feelings Don’t Fix Cars: Action Over Emotion in Shop Leadership [RR 1063]

10-28-2025

Walking the Talk: Why Auto Coaches Are Buying Shops Again [THA 456]

10-24-2025

A Professional Face Lift: Why the Automotive Generalist Model is Broken [RR 1062]

10-21-2025

From Alignment Dilemma to ADAS Center: Say Yes When Everyone Else Says No [THA 455]

10-17-2025

The Level Testing Sales Amplifier: A Tiered System for Auto Repair Diagnostics [RR 1070]

12-16-2025

The Power of ASE Certification: 40% Better Productivity and 60% Fewer Comebacks [THA 463]

12-12-2025

The Future of Automotive Services: Diversify or Get Left Behind [RR 1069]

12-09-2025

Finding Joy in Your Business Again: The Shop Owner’s Comeback Story [THA 462]

12-05-2025

The Value of Diverse Training at ASTA 2025: From Finance to Mental Health [RR 1068]

12-02-2025

Building a Foundation to Prevent Employee Turnover [THA 461]

11-28-2025

People HATE to Be Sold, Yet They LOVE to Buy [RR 1067]

11-25-2025

Good Debt, Bad Debt: Distinguishing Healthy Leverage from Financial Risk [THA 460]

11-21-2025

Rock Your Role: Creating an Experience Employees and Customers Cheer For [RR 1066]

11-18-2025

Train the Trainer: Building an Industry Boot Camp for Automotive Educators [THA 459]

11-14-2025

Helping People Do Life in Auto Repair [RR 1065]

11-11-2025

The Everyday Educator: How Leaders Reinforce Learning [THA 458]

11-07-2025

Stress, the Struggle, and the Resilience: A Guide for Leaders [RR 1064]

11-04-2025

Google Endorsed: Leveraging Local Service Ads (LSAs) to Differentiate Your Shop [THA 457]

10-31-2025

Feelings Don’t Fix Cars: Action Over Emotion in Shop Leadership [RR 1063]

10-28-2025

Walking the Talk: Why Auto Coaches Are Buying Shops Again [THA 456]

10-24-2025

A Professional Face Lift: Why the Automotive Generalist Model is Broken [RR 1062]

10-21-2025

From Alignment Dilemma to ADAS Center: Say Yes When Everyone Else Says No [THA 455]

10-17-2025