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Archives

Shop Owners / Entrepreneurs

Daily Habits That Build a Stronger Auto Repair Shop Culture [THA 501]

09-04-2026

Bring the Classroom to the Shop: Raising the Bar For On-Site Training [RR 1105]

08-18-2026

The Rise of the Specialist: Redefining Automotive Professionalism [THA 485]

05-15-2026

Future-Proofing the Automotive Industry: Consolidation, AI, and Career Evolution [THA 467]

01-09-2026

The Aussie Connection: US and Australian Auto Repair Face Parallel Challenges [THA 464]

12-19-2025

2025 Voice of the Technician Survey: Addressing Industry Pain Points [RR 1058]

09-23-2025

Ring to Revenue: The Power of the First Hello [THA 448]

08-29-2025

The Showtime Mindset: How Top Shops Keep the Spotlight on Service [RR 1054]

08-26-2025

Transforming Your Repair Shop to Professional Auto Service Center [THA 412]

12-20-2024

How Manufacturers Are Supporting Auto Repair Professionals [RR 1017]

12-20-2024

Will Automotive Certifications Reshape Insurance Policies? [THA 411]

12-13-2024

Education and Training: Staying Ahead of the Curve [RR 1011]

11-29-2024

Rising Car Theft and Licensing Challenges [RR 1003]

11-01-2024

The Top 12 Success Strategies From Professional Auto Service CEOs [RR 1000]

10-22-2024

Sales Strategies for Service Advisors and Client Service Reps [CC 114]

09-18-2024

What’s The Worst Piece of Advice You’ve Ever Been Given in Business? [THA 397]

09-06-2024

From Diesel to Dollars: Building a Better Shop [RR 977]

08-02-2024

Beyond Band-Aids: Fix Your Leaking Bucket [RR 975]

07-26-2024

The Power of Service Proposals [RR 974]

07-23-2024

Avoid These Money Mistakes! [RR 967]

06-28-2024

Effective Language Shift For Shop Owners: From Labor Rate to Service Rate [RR 964]

06-18-2024

How to Huddle [THA 374]

04-04-2024

Shop Owner Mastermind [THA 373]

03-28-2024

The Evolution of Automotive Technology Training [THA 372]

03-21-2024

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Key Word Search

Business Coaches / Advice / Leadership

Work Together, Thrive Together, Build a Business You Can Sell [THA 504]

09-25-2026

Inside the Role of a Performance and Accountability Team Leader [RR 1110]

09-22-2026

How to Develop a General Manager for Your Auto Repair Shop [THA 503]

09-18-2026

From Daily Profit to Long-Term Business Value [RR 1109]

09-15-2026

The Automotive Hiring Cycle: When and How to Recruit Top Technicians [THA 502]

09-11-2026

The Power of Financing: A Growth Tool for Auto Repair Shops [RR 1108]

09-08-2026

Daily Habits That Build a Stronger Auto Repair Shop Culture [THA 501]

09-04-2026

Rapid-Fire Automotive News: AI, EVs, Autonomous Vehicles, and the $19B Trade School Boom [RR 1107]

09-01-2026

Brakes for Breasts: How Auto Repair Shops Are Fighting Breast Cancer [THA 500]

08-28-2026

Top 5 Qualities of a Genuine Service Advisor [RR 1106]

08-25-2026

Your Shop’s Toughest Competitor Is in the Mirror [THA 499]

08-21-2026

Bring the Classroom to the Shop: Raising the Bar For On-Site Training [RR 1105]

08-18-2026

Engage, Educate, Reward: How Today’s Class Is Changing Auto Repair Training [THA 498]

08-14-2026

Inside the ASTA Expo 2026: Training, Technology, and Tribal Networking [RR 1104]

08-11-2026

Mastering Shop Flow with Online Scheduling and AI Communication [THA 497]

08-07-2026

Why Employees Disengage and How Leaders Reconnect Them [RR 1103]

08-04-2026

The AI-Informed Customer Has Arrived: What It Means For Auto Repair [THA 496]

07-31-2026

Get Out of Your Own Way: Leadership Lessons for Shop Owners [RR 1102]

07-28-2026

Technician Talk

Work Together, Thrive Together, Build a Business You Can Sell [THA 504]

09-25-2026

Inside the Role of a Performance and Accountability Team Leader [RR 1110]

09-22-2026

How to Develop a General Manager for Your Auto Repair Shop [THA 503]

09-18-2026

From Daily Profit to Long-Term Business Value [RR 1109]

09-15-2026

The Automotive Hiring Cycle: When and How to Recruit Top Technicians [THA 502]

09-11-2026

The Power of Financing: A Growth Tool for Auto Repair Shops [RR 1108]

09-08-2026

Daily Habits That Build a Stronger Auto Repair Shop Culture [THA 501]

09-04-2026

Rapid-Fire Automotive News: AI, EVs, Autonomous Vehicles, and the $19B Trade School Boom [RR 1107]

09-01-2026

Brakes for Breasts: How Auto Repair Shops Are Fighting Breast Cancer [THA 500]

08-28-2026

Top 5 Qualities of a Genuine Service Advisor [RR 1106]

08-25-2026

Your Shop’s Toughest Competitor Is in the Mirror [THA 499]

08-21-2026

Bring the Classroom to the Shop: Raising the Bar For On-Site Training [RR 1105]

08-18-2026

Engage, Educate, Reward: How Today’s Class Is Changing Auto Repair Training [THA 498]

08-14-2026

Inside the ASTA Expo 2026: Training, Technology, and Tribal Networking [RR 1104]

08-11-2026

Mastering Shop Flow with Online Scheduling and AI Communication [THA 497]

08-07-2026

Why Employees Disengage and How Leaders Reconnect Them [RR 1103]

08-04-2026

The AI-Informed Customer Has Arrived: What It Means For Auto Repair [THA 496]

07-31-2026

Get Out of Your Own Way: Leadership Lessons for Shop Owners [RR 1102]

07-28-2026

Training / Future Technicians / Education

Work Together, Thrive Together, Build a Business You Can Sell [THA 504]

09-25-2026

Inside the Role of a Performance and Accountability Team Leader [RR 1110]

09-22-2026

How to Develop a General Manager for Your Auto Repair Shop [THA 503]

09-18-2026

From Daily Profit to Long-Term Business Value [RR 1109]

09-15-2026

The Automotive Hiring Cycle: When and How to Recruit Top Technicians [THA 502]

09-11-2026

The Power of Financing: A Growth Tool for Auto Repair Shops [RR 1108]

09-08-2026

Daily Habits That Build a Stronger Auto Repair Shop Culture [THA 501]

09-04-2026

Rapid-Fire Automotive News: AI, EVs, Autonomous Vehicles, and the $19B Trade School Boom [RR 1107]

09-01-2026

Brakes for Breasts: How Auto Repair Shops Are Fighting Breast Cancer [THA 500]

08-28-2026

Top 5 Qualities of a Genuine Service Advisor [RR 1106]

08-25-2026

Your Shop’s Toughest Competitor Is in the Mirror [THA 499]

08-21-2026

Bring the Classroom to the Shop: Raising the Bar For On-Site Training [RR 1105]

08-18-2026

Engage, Educate, Reward: How Today’s Class Is Changing Auto Repair Training [THA 498]

08-14-2026

Inside the ASTA Expo 2026: Training, Technology, and Tribal Networking [RR 1104]

08-11-2026

Mastering Shop Flow with Online Scheduling and AI Communication [THA 497]

08-07-2026

Why Employees Disengage and How Leaders Reconnect Them [RR 1103]

08-04-2026

The AI-Informed Customer Has Arrived: What It Means For Auto Repair [THA 496]

07-31-2026

Get Out of Your Own Way: Leadership Lessons for Shop Owners [RR 1102]

07-28-2026

Industry Thought Leaders

Work Together, Thrive Together, Build a Business You Can Sell [THA 504]

09-25-2026

Inside the Role of a Performance and Accountability Team Leader [RR 1110]

09-22-2026

How to Develop a General Manager for Your Auto Repair Shop [THA 503]

09-18-2026

From Daily Profit to Long-Term Business Value [RR 1109]

09-15-2026

The Automotive Hiring Cycle: When and How to Recruit Top Technicians [THA 502]

09-11-2026

The Power of Financing: A Growth Tool for Auto Repair Shops [RR 1108]

09-08-2026

Daily Habits That Build a Stronger Auto Repair Shop Culture [THA 501]

09-04-2026

Rapid-Fire Automotive News: AI, EVs, Autonomous Vehicles, and the $19B Trade School Boom [RR 1107]

09-01-2026

Brakes for Breasts: How Auto Repair Shops Are Fighting Breast Cancer [THA 500]

08-28-2026

Top 5 Qualities of a Genuine Service Advisor [RR 1106]

08-25-2026

Your Shop’s Toughest Competitor Is in the Mirror [THA 499]

08-21-2026

Bring the Classroom to the Shop: Raising the Bar For On-Site Training [RR 1105]

08-18-2026

Engage, Educate, Reward: How Today’s Class Is Changing Auto Repair Training [THA 498]

08-14-2026

Inside the ASTA Expo 2026: Training, Technology, and Tribal Networking [RR 1104]

08-11-2026

Mastering Shop Flow with Online Scheduling and AI Communication [THA 497]

08-07-2026

Why Employees Disengage and How Leaders Reconnect Them [RR 1103]

08-04-2026

The AI-Informed Customer Has Arrived: What It Means For Auto Repair [THA 496]

07-31-2026

Get Out of Your Own Way: Leadership Lessons for Shop Owners [RR 1102]

07-28-2026

Industry Women Series

Work Together, Thrive Together, Build a Business You Can Sell [THA 504]

09-25-2026

Inside the Role of a Performance and Accountability Team Leader [RR 1110]

09-22-2026

How to Develop a General Manager for Your Auto Repair Shop [THA 503]

09-18-2026

From Daily Profit to Long-Term Business Value [RR 1109]

09-15-2026

The Automotive Hiring Cycle: When and How to Recruit Top Technicians [THA 502]

09-11-2026

The Power of Financing: A Growth Tool for Auto Repair Shops [RR 1108]

09-08-2026

Daily Habits That Build a Stronger Auto Repair Shop Culture [THA 501]

09-04-2026

Rapid-Fire Automotive News: AI, EVs, Autonomous Vehicles, and the $19B Trade School Boom [RR 1107]

09-01-2026

Brakes for Breasts: How Auto Repair Shops Are Fighting Breast Cancer [THA 500]

08-28-2026

Top 5 Qualities of a Genuine Service Advisor [RR 1106]

08-25-2026

Your Shop’s Toughest Competitor Is in the Mirror [THA 499]

08-21-2026

Bring the Classroom to the Shop: Raising the Bar For On-Site Training [RR 1105]

08-18-2026

Engage, Educate, Reward: How Today’s Class Is Changing Auto Repair Training [THA 498]

08-14-2026

Inside the ASTA Expo 2026: Training, Technology, and Tribal Networking [RR 1104]

08-11-2026

Mastering Shop Flow with Online Scheduling and AI Communication [THA 497]

08-07-2026

Why Employees Disengage and How Leaders Reconnect Them [RR 1103]

08-04-2026

The AI-Informed Customer Has Arrived: What It Means For Auto Repair [THA 496]

07-31-2026

Get Out of Your Own Way: Leadership Lessons for Shop Owners [RR 1102]

07-28-2026

Married Partners: Women Series

Work Together, Thrive Together, Build a Business You Can Sell [THA 504]

09-25-2026

Inside the Role of a Performance and Accountability Team Leader [RR 1110]

09-22-2026

How to Develop a General Manager for Your Auto Repair Shop [THA 503]

09-18-2026

From Daily Profit to Long-Term Business Value [RR 1109]

09-15-2026

The Automotive Hiring Cycle: When and How to Recruit Top Technicians [THA 502]

09-11-2026

The Power of Financing: A Growth Tool for Auto Repair Shops [RR 1108]

09-08-2026

Daily Habits That Build a Stronger Auto Repair Shop Culture [THA 501]

09-04-2026

Rapid-Fire Automotive News: AI, EVs, Autonomous Vehicles, and the $19B Trade School Boom [RR 1107]

09-01-2026

Brakes for Breasts: How Auto Repair Shops Are Fighting Breast Cancer [THA 500]

08-28-2026

Top 5 Qualities of a Genuine Service Advisor [RR 1106]

08-25-2026

Your Shop’s Toughest Competitor Is in the Mirror [THA 499]

08-21-2026

Bring the Classroom to the Shop: Raising the Bar For On-Site Training [RR 1105]

08-18-2026

Engage, Educate, Reward: How Today’s Class Is Changing Auto Repair Training [THA 498]

08-14-2026

Inside the ASTA Expo 2026: Training, Technology, and Tribal Networking [RR 1104]

08-11-2026

Mastering Shop Flow with Online Scheduling and AI Communication [THA 497]

08-07-2026

Why Employees Disengage and How Leaders Reconnect Them [RR 1103]

08-04-2026

The AI-Informed Customer Has Arrived: What It Means For Auto Repair [THA 496]

07-31-2026

Get Out of Your Own Way: Leadership Lessons for Shop Owners [RR 1102]

07-28-2026

Technology Series / Web / Social / Diagnostics

Work Together, Thrive Together, Build a Business You Can Sell [THA 504]

09-25-2026

Inside the Role of a Performance and Accountability Team Leader [RR 1110]

09-22-2026

How to Develop a General Manager for Your Auto Repair Shop [THA 503]

09-18-2026

From Daily Profit to Long-Term Business Value [RR 1109]

09-15-2026

The Automotive Hiring Cycle: When and How to Recruit Top Technicians [THA 502]

09-11-2026

The Power of Financing: A Growth Tool for Auto Repair Shops [RR 1108]

09-08-2026

Daily Habits That Build a Stronger Auto Repair Shop Culture [THA 501]

09-04-2026

Rapid-Fire Automotive News: AI, EVs, Autonomous Vehicles, and the $19B Trade School Boom [RR 1107]

09-01-2026

Brakes for Breasts: How Auto Repair Shops Are Fighting Breast Cancer [THA 500]

08-28-2026

Top 5 Qualities of a Genuine Service Advisor [RR 1106]

08-25-2026

Your Shop’s Toughest Competitor Is in the Mirror [THA 499]

08-21-2026

Bring the Classroom to the Shop: Raising the Bar For On-Site Training [RR 1105]

08-18-2026

Engage, Educate, Reward: How Today’s Class Is Changing Auto Repair Training [THA 498]

08-14-2026

Inside the ASTA Expo 2026: Training, Technology, and Tribal Networking [RR 1104]

08-11-2026

Mastering Shop Flow with Online Scheduling and AI Communication [THA 497]

08-07-2026

Why Employees Disengage and How Leaders Reconnect Them [RR 1103]

08-04-2026

The AI-Informed Customer Has Arrived: What It Means For Auto Repair [THA 496]

07-31-2026

Get Out of Your Own Way: Leadership Lessons for Shop Owners [RR 1102]

07-28-2026

Multi-Shop Owners

Work Together, Thrive Together, Build a Business You Can Sell [THA 504]

09-25-2026

Inside the Role of a Performance and Accountability Team Leader [RR 1110]

09-22-2026

How to Develop a General Manager for Your Auto Repair Shop [THA 503]

09-18-2026

From Daily Profit to Long-Term Business Value [RR 1109]

09-15-2026

The Automotive Hiring Cycle: When and How to Recruit Top Technicians [THA 502]

09-11-2026

The Power of Financing: A Growth Tool for Auto Repair Shops [RR 1108]

09-08-2026

Daily Habits That Build a Stronger Auto Repair Shop Culture [THA 501]

09-04-2026

Rapid-Fire Automotive News: AI, EVs, Autonomous Vehicles, and the $19B Trade School Boom [RR 1107]

09-01-2026

Brakes for Breasts: How Auto Repair Shops Are Fighting Breast Cancer [THA 500]

08-28-2026

Top 5 Qualities of a Genuine Service Advisor [RR 1106]

08-25-2026

Your Shop’s Toughest Competitor Is in the Mirror [THA 499]

08-21-2026

Bring the Classroom to the Shop: Raising the Bar For On-Site Training [RR 1105]

08-18-2026

Engage, Educate, Reward: How Today’s Class Is Changing Auto Repair Training [THA 498]

08-14-2026

Inside the ASTA Expo 2026: Training, Technology, and Tribal Networking [RR 1104]

08-11-2026

Mastering Shop Flow with Online Scheduling and AI Communication [THA 497]

08-07-2026

Why Employees Disengage and How Leaders Reconnect Them [RR 1103]

08-04-2026

The AI-Informed Customer Has Arrived: What It Means For Auto Repair [THA 496]

07-31-2026

Get Out of Your Own Way: Leadership Lessons for Shop Owners [RR 1102]

07-28-2026

Support Services

Work Together, Thrive Together, Build a Business You Can Sell [THA 504]

09-25-2026

Inside the Role of a Performance and Accountability Team Leader [RR 1110]

09-22-2026

How to Develop a General Manager for Your Auto Repair Shop [THA 503]

09-18-2026

From Daily Profit to Long-Term Business Value [RR 1109]

09-15-2026

The Automotive Hiring Cycle: When and How to Recruit Top Technicians [THA 502]

09-11-2026

The Power of Financing: A Growth Tool for Auto Repair Shops [RR 1108]

09-08-2026

Daily Habits That Build a Stronger Auto Repair Shop Culture [THA 501]

09-04-2026

Rapid-Fire Automotive News: AI, EVs, Autonomous Vehicles, and the $19B Trade School Boom [RR 1107]

09-01-2026

Brakes for Breasts: How Auto Repair Shops Are Fighting Breast Cancer [THA 500]

08-28-2026

Top 5 Qualities of a Genuine Service Advisor [RR 1106]

08-25-2026

Your Shop’s Toughest Competitor Is in the Mirror [THA 499]

08-21-2026

Bring the Classroom to the Shop: Raising the Bar For On-Site Training [RR 1105]

08-18-2026

Engage, Educate, Reward: How Today’s Class Is Changing Auto Repair Training [THA 498]

08-14-2026

Inside the ASTA Expo 2026: Training, Technology, and Tribal Networking [RR 1104]

08-11-2026

Mastering Shop Flow with Online Scheduling and AI Communication [THA 497]

08-07-2026

Why Employees Disengage and How Leaders Reconnect Them [RR 1103]

08-04-2026

The AI-Informed Customer Has Arrived: What It Means For Auto Repair [THA 496]

07-31-2026

Get Out of Your Own Way: Leadership Lessons for Shop Owners [RR 1102]

07-28-2026

Educators

FTR 016: Craig Van Batenburg offers Eight Critical Changes We Must Consider to Improve the Aftermarket

10-22-2018

RR 372: Edwin Hazzard – Training is the Responsibility of the Technician

10-19-2018

THA 089: Open Four, Five or Six Days a Week. You Decide.

10-17-2018

RR 371: Technician Round Table at ASTE – Griffin-Reynolds-Steele

10-16-2018

FTR 015: Barry Barrett – Do You Have The Right Customer?

10-15-2018

RR 370: Darren Garlock Treating Company Culture and Customer Retention Alike!

10-12-2018

THA 088: Everything I Did Wrong and What I Learned

10-10-2018

RR 369: Patrick McHugh. Using a Scoreboard to Manage Shop Performance.

10-09-2018

FTR 014: Bill Nalu wonders – Are You Willing To Be A Messenger For Our Industry?

10-08-2018

RR 368: Shop Talk 4. Gaining New Customers Through Marketing Automation.

10-05-2018

THA 087: Automotive Career’s Starts in High School and in the Home!

10-03-2018

RR 367: Mike Tatich. John Maxwell Leadership Certified.

10-02-2018

FTR 013: Jeremy O’Neal on How to Train a Service Adviser

10-01-2018

RR 366: Defend Our Marketplace – Keeping Up With Connected Cars

09-28-2018

THA 086: Stop Being Busy and Improve Your Productivity!

09-26-2018

FTR 012: Cecil Bullard on Undervalued Labor Rates

09-24-2018

RR 365: Reto Filli. Shop Owner Sold His Business and Became an E-Myth Business Coach

09-24-2018

RR 364: ASCCA Automotive Degree Program. First of Its Kind to Channel Students to Independents.

09-21-2018

Town Hall Academy

Work Together, Thrive Together, Build a Business You Can Sell [THA 504]

09-25-2026

Inside the Role of a Performance and Accountability Team Leader [RR 1110]

09-22-2026

How to Develop a General Manager for Your Auto Repair Shop [THA 503]

09-18-2026

From Daily Profit to Long-Term Business Value [RR 1109]

09-15-2026

The Automotive Hiring Cycle: When and How to Recruit Top Technicians [THA 502]

09-11-2026

The Power of Financing: A Growth Tool for Auto Repair Shops [RR 1108]

09-08-2026

Daily Habits That Build a Stronger Auto Repair Shop Culture [THA 501]

09-04-2026

Rapid-Fire Automotive News: AI, EVs, Autonomous Vehicles, and the $19B Trade School Boom [RR 1107]

09-01-2026

Brakes for Breasts: How Auto Repair Shops Are Fighting Breast Cancer [THA 500]

08-28-2026

Top 5 Qualities of a Genuine Service Advisor [RR 1106]

08-25-2026

Your Shop’s Toughest Competitor Is in the Mirror [THA 499]

08-21-2026

Bring the Classroom to the Shop: Raising the Bar For On-Site Training [RR 1105]

08-18-2026

Engage, Educate, Reward: How Today’s Class Is Changing Auto Repair Training [THA 498]

08-14-2026

Inside the ASTA Expo 2026: Training, Technology, and Tribal Networking [RR 1104]

08-11-2026

Mastering Shop Flow with Online Scheduling and AI Communication [THA 497]

08-07-2026

Why Employees Disengage and How Leaders Reconnect Them [RR 1103]

08-04-2026

The AI-Informed Customer Has Arrived: What It Means For Auto Repair [THA 496]

07-31-2026

Get Out of Your Own Way: Leadership Lessons for Shop Owners [RR 1102]

07-28-2026

Work Together, Thrive Together, Build a Business You Can Sell [THA 504]

09-25-2026

Inside the Role of a Performance and Accountability Team Leader [RR 1110]

09-22-2026

How to Develop a General Manager for Your Auto Repair Shop [THA 503]

09-18-2026

From Daily Profit to Long-Term Business Value [RR 1109]

09-15-2026

The Automotive Hiring Cycle: When and How to Recruit Top Technicians [THA 502]

09-11-2026

The Power of Financing: A Growth Tool for Auto Repair Shops [RR 1108]

09-08-2026

Daily Habits That Build a Stronger Auto Repair Shop Culture [THA 501]

09-04-2026

Rapid-Fire Automotive News: AI, EVs, Autonomous Vehicles, and the $19B Trade School Boom [RR 1107]

09-01-2026

Brakes for Breasts: How Auto Repair Shops Are Fighting Breast Cancer [THA 500]

08-28-2026

Top 5 Qualities of a Genuine Service Advisor [RR 1106]

08-25-2026

Your Shop’s Toughest Competitor Is in the Mirror [THA 499]

08-21-2026

Bring the Classroom to the Shop: Raising the Bar For On-Site Training [RR 1105]

08-18-2026

Engage, Educate, Reward: How Today’s Class Is Changing Auto Repair Training [THA 498]

08-14-2026

Inside the ASTA Expo 2026: Training, Technology, and Tribal Networking [RR 1104]

08-11-2026

Mastering Shop Flow with Online Scheduling and AI Communication [THA 497]

08-07-2026

Why Employees Disengage and How Leaders Reconnect Them [RR 1103]

08-04-2026

The AI-Informed Customer Has Arrived: What It Means For Auto Repair [THA 496]

07-31-2026

Get Out of Your Own Way: Leadership Lessons for Shop Owners [RR 1102]

07-28-2026