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Shop Owners / Entrepreneurs

RR 099: Randy Lucyk from Kalkaska Midas

Randy Lucyk from Midas in Kalkaska, MI is a very interesting entrepreneur. Randy is one strong aftermarket thinker and informally among Midas dealers he is known as the data and IT guy. We covered some great ground in this episode and I promise a lot of very good gems of wisdom for the taking. Randy…

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RR 097: Jeff Ruffing from Ruffing Automotive Services

Can you relate to this: Jeff Ruffing from Ruffing Automotive in Kaukauna, WI, yes a Packers fan, started washing cars at a Buick dealership in 1985. Later that year he was asked to bring his tools in when a technician was injured. When he started his own shop he got into business with ‘’training wheels” on…

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RR 095: Tim Davison from Chumbley’s Auto Care

Meet third generation owner, Tim Davison from Chumbley’s Auto Care in Indianola, IA. Chumbley’s got it roots as a service station over 59 years ago. Tim Davison talks about those roots and how it has led to the very personal business it is today. Tim’s been in the industry for 35 years and 17 of them…

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RR 093: Technician Mentor/Apprentice

Prepare yourself for a very powerful discussion on growing your own technicians. In light of the technician shortage, this episode shows a pathway to build your own bench.  Get a ton of great ideas and resources to help you stem the technician shortage. There are two ways to enjoy this round table discussion. You can…

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RR 092: Ryan Clo from Dubwerx in Cincinnati, OH

Ryan Clo from Dubwerx in Cincinnati, OH is an eighteen-year veteran in the Automotive Service industry. He currently owns two specialized automotive service locations. Ryan grew his enterprise from a single customer into a multi-location profitable business with 12 employees, that includes 6 technicians with a 99% customer satisfaction, and he has automated his business…

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RR 089: Larry Moore from Larry’s Auto Works

Larry Moore is the President of Larry’s Auto Works, a family owned automotive service and repair center located in Mountain View California since 1972.  Larry and his wife of 49 years, Laurie lead the team at their 11,500 square foot shop with 15 bays. They employ 4.5 technicians a shop manager, service adviser, driver, and…

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RR 087: Tom Palermo from Preferred Automotive Specialists

Tom Palermo from Preferred Automotive Specialists, Philadelphia, PA, was honored as the NAPA ASE Technician of the year 2015. What a humble and enthusiastic entrepreneur; he’s firmly engaged in the 40 plus-year-old family business that his dad Joe started, back in the day. Preferred Automotive Specialties employs seven technicians in six bays with eight lifts….

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RR 085: Brian Bowersock of West Automotive Group

Meet Brian Bowersock of West Automotive Group of Escondido, CA. Brian is a twenty eight year industry veteran who is an ASE Master Tech A1-A9, L1, C1, P2. His shop is also ASE Blue Seal Certified. Brian’s two facilities have a combined 29 bays with 24 lifts, and 11 technicians. He’s a member of the…

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RR 082: Joe Miles from Kaiser Tire & Auto

Joe Miles owner of Kaiser Tire and Auto Service Center in Louisville, KY along with his wife Julie purchased this legacy business on April 1, 2015. (April fool’s day)  That makes for an interesting story. He is no stranger to the industry however as a new business owner Joe shares how his decision came about. Kaiser…

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RR 080: Michael Morgan from Frost Transmission

Enjoy an easy going episode with Michael Morgan of Frost Transmissions in Rainbow City Alabama. It is so rare that 3rd generation business get as far as Frost Transmissions. You’ll understand how when you hear Michael’s story. This humble guy has built a great team and shares great wisdom on his journey to remarkable results….

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RR 076: Alan ‘Ollie’ Gelfand

Skateboarding legend Alan ‘Ollie’ Gelfand owns German Car Depot in Hollywood, FL. His career path to entrepreneur shop owner has taken on a very some very interesting turns. From Skateboarding legend to auto cross state champion to repair shop owner Alan ‘Ollie’ Gelfand has a great story and he is not bashful to tell it….

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RR 074: Catering to the Female Customer

Why Listen? Did you always want to know what it takes to create a women friendly repair shop? What kind of amenities? Do women car care clinic bring value? Is the bar higher for women? Heavy talk that customer service to women needs the same respect that you give men. We discussed service reps, communication,…

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RR 073: Charitable Initiatives in the Automotive Aftermarket

Watch the replay below or listen to the audio only podcast when you are traveling, commuting or when you can’t be in front of a screen. The podcast is available on iTunes, Stitcher Radio and of course listen below. Charity starts at home. Automotive Aftermarket Charitable Initiatives peer discussion. Here’s what’s in store: How Joe, Jeff…

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RR 071: Chris Price from Saratoga Shell

Chris Price from Saratoga Shell in San Jose, CA is just a stone’s throw from Apple Headquarters. He says that the medium income in the market is $350,000 and houses start at $2.5 Million. Only a handful of markets in the country can boast those stats. Chris is a 25 year industry veteran with 3…

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RR 069: E-Myth: Working ON your business and not IN it.

Michael Gerber’s E-myth is a very powerful book that serves up the Entrepreneurial Myth. It is a must read book for all entrepreneurs. I won’t serve up the premise of the book now because I do it in the beginning of the episode. This is a must watch or listen to episode and one that…

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RR 067: Joe Valind from Auto Safety Center

As a high school senior Joe got his first automotive mechanic job in September 1995 through his high school co-op program. As the Lord’s providence would have it, the placement was with Roger Berth at the Auto Safety Center. (The shop he owns today)  In January 1996 Joe graduated from West Bend East High School…

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RR 065: Darrell Marx from Darrell’s Firestone

Darrell Marx from Darrell’s Firestone from Farmington, MI joined the family business at 12 … not uncommon for most families to engage the children at an early age. At 16 he was certified in auto repair and began his career repairing cars. He bought his Firestone stores in 1999 and 2000 and his sister Pamela…

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RR 063: Value of a Business Coach

Business coaching is a hot subject and one that my guests know a lot about; they share their reasons for engaging a business coach and honestly and intimately tell how it has changed their lives and business. Two of my guests have done or are doing coaching for other shop owners.  An enormous amount of…

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RR 061: Keith Katz from Quality Service Center

Keith Katz is owner of Quality Service Center in York, PA for the last seventeen years and an industry veteran of thirty-four years. His 7 bay shop has 6 lifts and supports 3 technicians with one service advisor. He is involved with the NAPA Advisory Board and supports the Bridge of Hope organization that helps…

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RR 056: Multi-Shop Ownership: Opportunities & Challenges

Jose Bueso is partner in Dynamic Automotive in the Maryland Washing DC area. Along with partners Dwayne Myers and Lee Foreman they’ve have three locations, been a Motor Age top shop in 2014 is involved with the Auto Care Association, Car Care Professional Network. This partnership team was just recognized with a ‘Head Of The…

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Mike Davidson

RR 052: Mike Davidson from Parkway Automotive

Mike Davidson from Parkway Automotive in Little Rock, Arkansas, been in the industry for 31 years and a business owner for 18. His team includes 6 techs who support eight lifts and seven bays with a shop foreman, two service advisers and an estimator. He’s on track to do $1.7 million this year. Mike is…

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RR 050: Joe Sevart of I70 Auto Service

A special thanks to Joe Sevart, in celebrating a milestone, as the 50th podcast guest! Joe Sevart from I70 Auto Service in Kansas City, MO, received a very high honor from NAPA in 2014 as their NAPA/ASE Technician of the Year. Please watch this special video done as a tribute to Joe: http://i70autoservice.com/joes-award/ He’s a…

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Jeff Matt

RR 048: Jeff Matt from Victory Auto Service

Meet Jeff Matt owner and founder of Victory Auto Service & Glass, a family-owned, award-winning auto repair and auto glass business with six locations in Minnesota and Florida, is known for its honest, dependable service. Before opening Victory Auto in 1997, Jeff worked as an automotive technician and dreamed of opening a shop where the customer always felt…

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RR 046 Greg Skolnik from Motor Works

Greg Skolnik from Motor Works in Rockville, MD is a 40 year industry veteran and a  shop owner for 37 years. Greg has a 3,000 SQ FT facility with 6 bay/lifts plus an alignment bay. The shop team is made up of  2 techs, one apprentice, one service adviser, one ops manager and a shuttle…

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Business Coaches / Advice / Leadership

Technician Talk

Training / Future Technicians / Education

Industry Thought Leaders

Industry Women Series

Married Partners: Women Series

Technology Series / Web / Social / Diagnostics

Multi-Shop Owners

Support Services

Educators

Town Hall Academy

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