The Aftermarket's Largest Library of Audio Content for Personal and Business Insights, Ideas and Inspiration

Your Learning Curve Never Sounded So Good

Archives

Shop Owners / Entrepreneurs

THA 125: Client Loyalty Programs – Do They Work?

06-27-2019

RR 441: Geek Talk 2.0 Part 4 – Can Our Data Be Used As a Benefit to Others and Us?

06-18-2019

RR 438: My New Shop – From the Ground Up – Doug Callaghan

06-07-2019

RR 437: Recruiters Round Table with Kyle Holt & Jay Goninen

06-04-2019

THA 121: APPS That Improve Productivity and Make for a More Efficient You

05-30-2019

THA 120: How Can We Provide Our Technicians a $100K Yearly Pay Package?

05-23-2019

RR 429: Family Succession Part 2 – Parents on their Daughters Succession Plan

05-07-2019

RR 427: Vin Waterhouse – You Should Have the Highest Payroll in Town, Not the Lowest

04-30-2019

FTR 042: Vinnie Lucido – Find a Balance to Your Ego

04-22-2019

RR 424: New Aftermarket Measurement – Cost Per Billed Hour – Will Drive Your Profitability

04-19-2019

THA 115: Who Says You Need an Automotive Background to Run a Successful Shop

04-18-2019

RR 423: Shop Talk 10 – Sold My Business – What’s Next?

04-16-2019

FTR 041: Keith Williamson – Change or Be Changed and Commit to be a Forever Student

04-15-2019

RR 422: A Case for Shop Specialization

04-12-2019

THA 114: Taking Community Involvement to the Next Level – CarFest – Philanthropy on Steroids

04-11-2019

RR 421: Mike Michalowicz: Making Profitability a Habit – Inside his book ‘Profit First’

04-09-2019

FTR 040: Bob Greenwood – Our Suppliers Need to Better Understand the Service Professional

04-08-2019

THA 113: Taking Care of Your Most Valuable Asset – YOU!

04-04-2019

RR 419: Bringing Technician Proficiency to the Next Level Through Mentoring Programs

04-02-2019

FTR 039: Grant Swaim – The Gear Head Days Are Gone

04-01-2019

RR 418: AIST – The Future of Automotive Education

03-29-2019

THA 112: Aftermarket Training in the Age of Rapid Tech Changes. How To Navigate Your Training Needs.

03-27-2019

RR 417: Rob Rowsell – Achieving Success on a Curved Road

03-26-2019

FTR 038: Jennifer Filzen – Create a Ripple Effect of Joy With and For Your Customers

03-25-2019

Tag Cloud

Key Word Search

Business Coaches / Advice / Leadership

The Superhighway to Estimating: Canned Jobs and Categories For Shop Efficiency [THA 473]

02-20-2026

Beyond Service Advisors: Embracing the ‘Repairathist’ Mindset [RR 1079]

02-17-2026

Looking Rich VS Living Free: The Hidden Truth About Success and Money [THA 472]

02-13-2026

Executing a 25 Year Plan: Retired at 47 [RR 1078]

02-10-2026

The Digital Front Door For Auto Repair: SEO, Google, and Website Marketing [THA 471]

02-06-2026

Beyond the Repair Order: The Strategy of Customer Loyalty [RR 1077]

02-03-2026

The 250K Mile Mindset: Selling Maintenance Without Selling Fear [THA 470]

01-30-2026

Beyond Babysitters: Developing Strong Managers and Financial Transparency [RR 1076]

01-27-2026

Streamlining the Mundane: How Automation Buys Back Time [THA 469]

01-23-2026

The Capacity Crisis: What If It Didn’t Have To Be So Hard? [RR 1075]

01-20-2026

Mastering Your Shop Finance: The Power of Specialized Automotive Accounting [THA 468]

01-16-2026

Do You Own a Business or a Job? [RR 1074]

01-13-2026

Future-Proofing the Automotive Industry: Consolidation, AI, and Career Evolution [THA 467]

01-09-2026

The Four Defining Roles in Your Business Story: Victim, Villain, Hero, and Guide [RR 1073]

01-06-2026

The Chicken or the Egg Trap: Hiring and Marketing for Auto Repair Shops [THA 466]

01-02-2026

Profitable vs. Valuable: The Hard Truth About Selling Your Shop [RR 1072]

12-30-2025

Vehicle Service Experts: Resources, Strategy and Best Practices for Shops [THA 465]

12-26-2025

When Customers Ask AI First: What Shop Owners Need to Know [RR 1071]

12-23-2025

Technician Talk

The Superhighway to Estimating: Canned Jobs and Categories For Shop Efficiency [THA 473]

02-20-2026

Beyond Service Advisors: Embracing the ‘Repairathist’ Mindset [RR 1079]

02-17-2026

Looking Rich VS Living Free: The Hidden Truth About Success and Money [THA 472]

02-13-2026

Executing a 25 Year Plan: Retired at 47 [RR 1078]

02-10-2026

The Digital Front Door For Auto Repair: SEO, Google, and Website Marketing [THA 471]

02-06-2026

Beyond the Repair Order: The Strategy of Customer Loyalty [RR 1077]

02-03-2026

The 250K Mile Mindset: Selling Maintenance Without Selling Fear [THA 470]

01-30-2026

Beyond Babysitters: Developing Strong Managers and Financial Transparency [RR 1076]

01-27-2026

Streamlining the Mundane: How Automation Buys Back Time [THA 469]

01-23-2026

The Capacity Crisis: What If It Didn’t Have To Be So Hard? [RR 1075]

01-20-2026

Mastering Your Shop Finance: The Power of Specialized Automotive Accounting [THA 468]

01-16-2026

Do You Own a Business or a Job? [RR 1074]

01-13-2026

Future-Proofing the Automotive Industry: Consolidation, AI, and Career Evolution [THA 467]

01-09-2026

The Four Defining Roles in Your Business Story: Victim, Villain, Hero, and Guide [RR 1073]

01-06-2026

The Chicken or the Egg Trap: Hiring and Marketing for Auto Repair Shops [THA 466]

01-02-2026

Profitable vs. Valuable: The Hard Truth About Selling Your Shop [RR 1072]

12-30-2025

Vehicle Service Experts: Resources, Strategy and Best Practices for Shops [THA 465]

12-26-2025

When Customers Ask AI First: What Shop Owners Need to Know [RR 1071]

12-23-2025

Training / Future Technicians / Education

The Superhighway to Estimating: Canned Jobs and Categories For Shop Efficiency [THA 473]

02-20-2026

Beyond Service Advisors: Embracing the ‘Repairathist’ Mindset [RR 1079]

02-17-2026

Looking Rich VS Living Free: The Hidden Truth About Success and Money [THA 472]

02-13-2026

Executing a 25 Year Plan: Retired at 47 [RR 1078]

02-10-2026

The Digital Front Door For Auto Repair: SEO, Google, and Website Marketing [THA 471]

02-06-2026

Beyond the Repair Order: The Strategy of Customer Loyalty [RR 1077]

02-03-2026

The 250K Mile Mindset: Selling Maintenance Without Selling Fear [THA 470]

01-30-2026

Beyond Babysitters: Developing Strong Managers and Financial Transparency [RR 1076]

01-27-2026

Streamlining the Mundane: How Automation Buys Back Time [THA 469]

01-23-2026

The Capacity Crisis: What If It Didn’t Have To Be So Hard? [RR 1075]

01-20-2026

Mastering Your Shop Finance: The Power of Specialized Automotive Accounting [THA 468]

01-16-2026

Do You Own a Business or a Job? [RR 1074]

01-13-2026

Future-Proofing the Automotive Industry: Consolidation, AI, and Career Evolution [THA 467]

01-09-2026

The Four Defining Roles in Your Business Story: Victim, Villain, Hero, and Guide [RR 1073]

01-06-2026

The Chicken or the Egg Trap: Hiring and Marketing for Auto Repair Shops [THA 466]

01-02-2026

Profitable vs. Valuable: The Hard Truth About Selling Your Shop [RR 1072]

12-30-2025

Vehicle Service Experts: Resources, Strategy and Best Practices for Shops [THA 465]

12-26-2025

When Customers Ask AI First: What Shop Owners Need to Know [RR 1071]

12-23-2025

Industry Thought Leaders

The Superhighway to Estimating: Canned Jobs and Categories For Shop Efficiency [THA 473]

02-20-2026

Beyond Service Advisors: Embracing the ‘Repairathist’ Mindset [RR 1079]

02-17-2026

Looking Rich VS Living Free: The Hidden Truth About Success and Money [THA 472]

02-13-2026

Executing a 25 Year Plan: Retired at 47 [RR 1078]

02-10-2026

The Digital Front Door For Auto Repair: SEO, Google, and Website Marketing [THA 471]

02-06-2026

Beyond the Repair Order: The Strategy of Customer Loyalty [RR 1077]

02-03-2026

The 250K Mile Mindset: Selling Maintenance Without Selling Fear [THA 470]

01-30-2026

Beyond Babysitters: Developing Strong Managers and Financial Transparency [RR 1076]

01-27-2026

Streamlining the Mundane: How Automation Buys Back Time [THA 469]

01-23-2026

The Capacity Crisis: What If It Didn’t Have To Be So Hard? [RR 1075]

01-20-2026

Mastering Your Shop Finance: The Power of Specialized Automotive Accounting [THA 468]

01-16-2026

Do You Own a Business or a Job? [RR 1074]

01-13-2026

Future-Proofing the Automotive Industry: Consolidation, AI, and Career Evolution [THA 467]

01-09-2026

The Four Defining Roles in Your Business Story: Victim, Villain, Hero, and Guide [RR 1073]

01-06-2026

The Chicken or the Egg Trap: Hiring and Marketing for Auto Repair Shops [THA 466]

01-02-2026

Profitable vs. Valuable: The Hard Truth About Selling Your Shop [RR 1072]

12-30-2025

Vehicle Service Experts: Resources, Strategy and Best Practices for Shops [THA 465]

12-26-2025

When Customers Ask AI First: What Shop Owners Need to Know [RR 1071]

12-23-2025

Industry Women Series

The Superhighway to Estimating: Canned Jobs and Categories For Shop Efficiency [THA 473]

02-20-2026

Beyond Service Advisors: Embracing the ‘Repairathist’ Mindset [RR 1079]

02-17-2026

Looking Rich VS Living Free: The Hidden Truth About Success and Money [THA 472]

02-13-2026

Executing a 25 Year Plan: Retired at 47 [RR 1078]

02-10-2026

The Digital Front Door For Auto Repair: SEO, Google, and Website Marketing [THA 471]

02-06-2026

Beyond the Repair Order: The Strategy of Customer Loyalty [RR 1077]

02-03-2026

The 250K Mile Mindset: Selling Maintenance Without Selling Fear [THA 470]

01-30-2026

Beyond Babysitters: Developing Strong Managers and Financial Transparency [RR 1076]

01-27-2026

Streamlining the Mundane: How Automation Buys Back Time [THA 469]

01-23-2026

The Capacity Crisis: What If It Didn’t Have To Be So Hard? [RR 1075]

01-20-2026

Mastering Your Shop Finance: The Power of Specialized Automotive Accounting [THA 468]

01-16-2026

Do You Own a Business or a Job? [RR 1074]

01-13-2026

Future-Proofing the Automotive Industry: Consolidation, AI, and Career Evolution [THA 467]

01-09-2026

The Four Defining Roles in Your Business Story: Victim, Villain, Hero, and Guide [RR 1073]

01-06-2026

The Chicken or the Egg Trap: Hiring and Marketing for Auto Repair Shops [THA 466]

01-02-2026

Profitable vs. Valuable: The Hard Truth About Selling Your Shop [RR 1072]

12-30-2025

Vehicle Service Experts: Resources, Strategy and Best Practices for Shops [THA 465]

12-26-2025

When Customers Ask AI First: What Shop Owners Need to Know [RR 1071]

12-23-2025

Married Partners: Women Series

The Superhighway to Estimating: Canned Jobs and Categories For Shop Efficiency [THA 473]

02-20-2026

Beyond Service Advisors: Embracing the ‘Repairathist’ Mindset [RR 1079]

02-17-2026

Looking Rich VS Living Free: The Hidden Truth About Success and Money [THA 472]

02-13-2026

Executing a 25 Year Plan: Retired at 47 [RR 1078]

02-10-2026

The Digital Front Door For Auto Repair: SEO, Google, and Website Marketing [THA 471]

02-06-2026

Beyond the Repair Order: The Strategy of Customer Loyalty [RR 1077]

02-03-2026

The 250K Mile Mindset: Selling Maintenance Without Selling Fear [THA 470]

01-30-2026

Beyond Babysitters: Developing Strong Managers and Financial Transparency [RR 1076]

01-27-2026

Streamlining the Mundane: How Automation Buys Back Time [THA 469]

01-23-2026

The Capacity Crisis: What If It Didn’t Have To Be So Hard? [RR 1075]

01-20-2026

Mastering Your Shop Finance: The Power of Specialized Automotive Accounting [THA 468]

01-16-2026

Do You Own a Business or a Job? [RR 1074]

01-13-2026

Future-Proofing the Automotive Industry: Consolidation, AI, and Career Evolution [THA 467]

01-09-2026

The Four Defining Roles in Your Business Story: Victim, Villain, Hero, and Guide [RR 1073]

01-06-2026

The Chicken or the Egg Trap: Hiring and Marketing for Auto Repair Shops [THA 466]

01-02-2026

Profitable vs. Valuable: The Hard Truth About Selling Your Shop [RR 1072]

12-30-2025

Vehicle Service Experts: Resources, Strategy and Best Practices for Shops [THA 465]

12-26-2025

When Customers Ask AI First: What Shop Owners Need to Know [RR 1071]

12-23-2025

Technology Series / Web / Social / Diagnostics

The Superhighway to Estimating: Canned Jobs and Categories For Shop Efficiency [THA 473]

02-20-2026

Beyond Service Advisors: Embracing the ‘Repairathist’ Mindset [RR 1079]

02-17-2026

Looking Rich VS Living Free: The Hidden Truth About Success and Money [THA 472]

02-13-2026

Executing a 25 Year Plan: Retired at 47 [RR 1078]

02-10-2026

The Digital Front Door For Auto Repair: SEO, Google, and Website Marketing [THA 471]

02-06-2026

Beyond the Repair Order: The Strategy of Customer Loyalty [RR 1077]

02-03-2026

The 250K Mile Mindset: Selling Maintenance Without Selling Fear [THA 470]

01-30-2026

Beyond Babysitters: Developing Strong Managers and Financial Transparency [RR 1076]

01-27-2026

Streamlining the Mundane: How Automation Buys Back Time [THA 469]

01-23-2026

The Capacity Crisis: What If It Didn’t Have To Be So Hard? [RR 1075]

01-20-2026

Mastering Your Shop Finance: The Power of Specialized Automotive Accounting [THA 468]

01-16-2026

Do You Own a Business or a Job? [RR 1074]

01-13-2026

Future-Proofing the Automotive Industry: Consolidation, AI, and Career Evolution [THA 467]

01-09-2026

The Four Defining Roles in Your Business Story: Victim, Villain, Hero, and Guide [RR 1073]

01-06-2026

The Chicken or the Egg Trap: Hiring and Marketing for Auto Repair Shops [THA 466]

01-02-2026

Profitable vs. Valuable: The Hard Truth About Selling Your Shop [RR 1072]

12-30-2025

Vehicle Service Experts: Resources, Strategy and Best Practices for Shops [THA 465]

12-26-2025

When Customers Ask AI First: What Shop Owners Need to Know [RR 1071]

12-23-2025

Multi-Shop Owners

The Superhighway to Estimating: Canned Jobs and Categories For Shop Efficiency [THA 473]

02-20-2026

Beyond Service Advisors: Embracing the ‘Repairathist’ Mindset [RR 1079]

02-17-2026

Looking Rich VS Living Free: The Hidden Truth About Success and Money [THA 472]

02-13-2026

Executing a 25 Year Plan: Retired at 47 [RR 1078]

02-10-2026

The Digital Front Door For Auto Repair: SEO, Google, and Website Marketing [THA 471]

02-06-2026

Beyond the Repair Order: The Strategy of Customer Loyalty [RR 1077]

02-03-2026

The 250K Mile Mindset: Selling Maintenance Without Selling Fear [THA 470]

01-30-2026

Beyond Babysitters: Developing Strong Managers and Financial Transparency [RR 1076]

01-27-2026

Streamlining the Mundane: How Automation Buys Back Time [THA 469]

01-23-2026

The Capacity Crisis: What If It Didn’t Have To Be So Hard? [RR 1075]

01-20-2026

Mastering Your Shop Finance: The Power of Specialized Automotive Accounting [THA 468]

01-16-2026

Do You Own a Business or a Job? [RR 1074]

01-13-2026

Future-Proofing the Automotive Industry: Consolidation, AI, and Career Evolution [THA 467]

01-09-2026

The Four Defining Roles in Your Business Story: Victim, Villain, Hero, and Guide [RR 1073]

01-06-2026

The Chicken or the Egg Trap: Hiring and Marketing for Auto Repair Shops [THA 466]

01-02-2026

Profitable vs. Valuable: The Hard Truth About Selling Your Shop [RR 1072]

12-30-2025

Vehicle Service Experts: Resources, Strategy and Best Practices for Shops [THA 465]

12-26-2025

When Customers Ask AI First: What Shop Owners Need to Know [RR 1071]

12-23-2025

Support Services

The Superhighway to Estimating: Canned Jobs and Categories For Shop Efficiency [THA 473]

02-20-2026

Beyond Service Advisors: Embracing the ‘Repairathist’ Mindset [RR 1079]

02-17-2026

Looking Rich VS Living Free: The Hidden Truth About Success and Money [THA 472]

02-13-2026

Executing a 25 Year Plan: Retired at 47 [RR 1078]

02-10-2026

The Digital Front Door For Auto Repair: SEO, Google, and Website Marketing [THA 471]

02-06-2026

Beyond the Repair Order: The Strategy of Customer Loyalty [RR 1077]

02-03-2026

The 250K Mile Mindset: Selling Maintenance Without Selling Fear [THA 470]

01-30-2026

Beyond Babysitters: Developing Strong Managers and Financial Transparency [RR 1076]

01-27-2026

Streamlining the Mundane: How Automation Buys Back Time [THA 469]

01-23-2026

The Capacity Crisis: What If It Didn’t Have To Be So Hard? [RR 1075]

01-20-2026

Mastering Your Shop Finance: The Power of Specialized Automotive Accounting [THA 468]

01-16-2026

Do You Own a Business or a Job? [RR 1074]

01-13-2026

Future-Proofing the Automotive Industry: Consolidation, AI, and Career Evolution [THA 467]

01-09-2026

The Four Defining Roles in Your Business Story: Victim, Villain, Hero, and Guide [RR 1073]

01-06-2026

The Chicken or the Egg Trap: Hiring and Marketing for Auto Repair Shops [THA 466]

01-02-2026

Profitable vs. Valuable: The Hard Truth About Selling Your Shop [RR 1072]

12-30-2025

Vehicle Service Experts: Resources, Strategy and Best Practices for Shops [THA 465]

12-26-2025

When Customers Ask AI First: What Shop Owners Need to Know [RR 1071]

12-23-2025

Educators

The Superhighway to Estimating: Canned Jobs and Categories For Shop Efficiency [THA 473]

02-20-2026

Beyond Service Advisors: Embracing the ‘Repairathist’ Mindset [RR 1079]

02-17-2026

Looking Rich VS Living Free: The Hidden Truth About Success and Money [THA 472]

02-13-2026

Executing a 25 Year Plan: Retired at 47 [RR 1078]

02-10-2026

The Digital Front Door For Auto Repair: SEO, Google, and Website Marketing [THA 471]

02-06-2026

Beyond the Repair Order: The Strategy of Customer Loyalty [RR 1077]

02-03-2026

The 250K Mile Mindset: Selling Maintenance Without Selling Fear [THA 470]

01-30-2026

Beyond Babysitters: Developing Strong Managers and Financial Transparency [RR 1076]

01-27-2026

Streamlining the Mundane: How Automation Buys Back Time [THA 469]

01-23-2026

The Capacity Crisis: What If It Didn’t Have To Be So Hard? [RR 1075]

01-20-2026

Mastering Your Shop Finance: The Power of Specialized Automotive Accounting [THA 468]

01-16-2026

Do You Own a Business or a Job? [RR 1074]

01-13-2026

Future-Proofing the Automotive Industry: Consolidation, AI, and Career Evolution [THA 467]

01-09-2026

The Four Defining Roles in Your Business Story: Victim, Villain, Hero, and Guide [RR 1073]

01-06-2026

The Chicken or the Egg Trap: Hiring and Marketing for Auto Repair Shops [THA 466]

01-02-2026

Profitable vs. Valuable: The Hard Truth About Selling Your Shop [RR 1072]

12-30-2025

Vehicle Service Experts: Resources, Strategy and Best Practices for Shops [THA 465]

12-26-2025

When Customers Ask AI First: What Shop Owners Need to Know [RR 1071]

12-23-2025

Town Hall Academy

The Superhighway to Estimating: Canned Jobs and Categories For Shop Efficiency [THA 473]

02-20-2026

Beyond Service Advisors: Embracing the ‘Repairathist’ Mindset [RR 1079]

02-17-2026

Looking Rich VS Living Free: The Hidden Truth About Success and Money [THA 472]

02-13-2026

Executing a 25 Year Plan: Retired at 47 [RR 1078]

02-10-2026

The Digital Front Door For Auto Repair: SEO, Google, and Website Marketing [THA 471]

02-06-2026

Beyond the Repair Order: The Strategy of Customer Loyalty [RR 1077]

02-03-2026

The 250K Mile Mindset: Selling Maintenance Without Selling Fear [THA 470]

01-30-2026

Beyond Babysitters: Developing Strong Managers and Financial Transparency [RR 1076]

01-27-2026

Streamlining the Mundane: How Automation Buys Back Time [THA 469]

01-23-2026

The Capacity Crisis: What If It Didn’t Have To Be So Hard? [RR 1075]

01-20-2026

Mastering Your Shop Finance: The Power of Specialized Automotive Accounting [THA 468]

01-16-2026

Do You Own a Business or a Job? [RR 1074]

01-13-2026

Future-Proofing the Automotive Industry: Consolidation, AI, and Career Evolution [THA 467]

01-09-2026

The Four Defining Roles in Your Business Story: Victim, Villain, Hero, and Guide [RR 1073]

01-06-2026

The Chicken or the Egg Trap: Hiring and Marketing for Auto Repair Shops [THA 466]

01-02-2026

Profitable vs. Valuable: The Hard Truth About Selling Your Shop [RR 1072]

12-30-2025

Vehicle Service Experts: Resources, Strategy and Best Practices for Shops [THA 465]

12-26-2025

When Customers Ask AI First: What Shop Owners Need to Know [RR 1071]

12-23-2025

The Superhighway to Estimating: Canned Jobs and Categories For Shop Efficiency [THA 473]

02-20-2026

Beyond Service Advisors: Embracing the ‘Repairathist’ Mindset [RR 1079]

02-17-2026

Looking Rich VS Living Free: The Hidden Truth About Success and Money [THA 472]

02-13-2026

Executing a 25 Year Plan: Retired at 47 [RR 1078]

02-10-2026

The Digital Front Door For Auto Repair: SEO, Google, and Website Marketing [THA 471]

02-06-2026

Beyond the Repair Order: The Strategy of Customer Loyalty [RR 1077]

02-03-2026

The 250K Mile Mindset: Selling Maintenance Without Selling Fear [THA 470]

01-30-2026

Beyond Babysitters: Developing Strong Managers and Financial Transparency [RR 1076]

01-27-2026

Streamlining the Mundane: How Automation Buys Back Time [THA 469]

01-23-2026

The Capacity Crisis: What If It Didn’t Have To Be So Hard? [RR 1075]

01-20-2026

Mastering Your Shop Finance: The Power of Specialized Automotive Accounting [THA 468]

01-16-2026

Do You Own a Business or a Job? [RR 1074]

01-13-2026

Future-Proofing the Automotive Industry: Consolidation, AI, and Career Evolution [THA 467]

01-09-2026

The Four Defining Roles in Your Business Story: Victim, Villain, Hero, and Guide [RR 1073]

01-06-2026

The Chicken or the Egg Trap: Hiring and Marketing for Auto Repair Shops [THA 466]

01-02-2026

Profitable vs. Valuable: The Hard Truth About Selling Your Shop [RR 1072]

12-30-2025

Vehicle Service Experts: Resources, Strategy and Best Practices for Shops [THA 465]

12-26-2025

When Customers Ask AI First: What Shop Owners Need to Know [RR 1071]

12-23-2025