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Archives

Shop Owners / Entrepreneurs

RR 387: In Praise of Our Trainers

12-11-2018

FTR 023: Greg Buckley – Are We Pigeonholing Ourselves Into Just One Area Of Repair?

12-10-2018

RR 386: Shop Talk 6 – Making it Work – Husband and Wife Partners

12-07-2018

THA 096: Engaging Kids in the Automotive

12-05-2018

RR 385: AAPEX 2018 – Driving the Aftermarket to be Ahead of the Curve

12-04-2018

FTR 022: Scott Brown – Don’t Ignore ADAS. Know it. Learn it.

12-03-2018

THA 095: Taking Good DVI Pictures

11-28-2018

FTR 021: Do You Need a Mentor? Who In Your Life Can You Mentor?

11-26-2018

THA 094: ASE – The Industry Credential and YOU!

11-21-2018

RR 379: A Banker and a Master Tech Build a BMW Specialty Shop – Down Under

11-13-2018

THA 092: The Extreme Value of Shop Tours

11-07-2018

RR 377: Gary Smith – The Knowledge Of Electricity Is The Basis Of Every Solution To A Diagnostics Problem

11-06-2018

RR 376: The Undeniable Rise of Digital Vehicle Inspection (DVI)

11-02-2018

THA 091: Workshop – Service Adviser Roleplay – Part 2

10-31-2018

RR 375: Trained By Techs – Creating a Training Commitment Inside All Shops

10-30-2018

RR 373: Shop Talk 5 – Retired and Still Helping the Industry

10-23-2018

RR 372: Edwin Hazzard – Training is the Responsibility of the Technician

10-19-2018

THA 089: Open Four, Five or Six Days a Week. You Decide.

10-17-2018

RR 370: Darren Garlock Treating Company Culture and Customer Retention Alike!

10-12-2018

THA 088: Everything I Did Wrong and What I Learned

10-10-2018

RR 369: Patrick McHugh. Using a Scoreboard to Manage Shop Performance.

10-09-2018

RR 368: Shop Talk 4. Gaining New Customers Through Marketing Automation.

10-05-2018

THA 084: Buying Technician Tools: Create Your Program!

09-12-2018

RR 361: Scott and Michael Waddle. Owner and Prodigy. Father and Son.

09-11-2018

Tag Cloud

Key Word Search

Business Coaches / Advice / Leadership

Future-Proofing the Automotive Industry: Consolidation, AI, and Career Evolution [THA 467]

01-09-2026

The Four Defining Roles in Your Business Story: Victim, Villain, Hero, and Guide [RR 1073]

01-06-2026

The Chicken or the Egg Trap: Hiring and Marketing for Auto Repair Shops [THA 466]

01-02-2026

Profitable vs. Valuable: The Hard Truth About Selling Your Shop [RR 1072]

12-30-2025

Vehicle Service Experts: Resources, Strategy and Best Practices for Shops [THA 465]

12-26-2025

When Customers Ask AI First: What Shop Owners Need to Know [RR 1071]

12-23-2025

The Aussie Connection: US and Australian Auto Repair Face Parallel Challenges [THA 464]

12-19-2025

The Level Testing Sales Amplifier: A Tiered System for Auto Repair Diagnostics [RR 1070]

12-16-2025

The Power of ASE Certification: 40% Better Productivity and 60% Fewer Comebacks [THA 463]

12-12-2025

The Future of Automotive Services: Diversify or Get Left Behind [RR 1069]

12-09-2025

Finding Joy in Your Business Again: The Shop Owner’s Comeback Story [THA 462]

12-05-2025

The Value of Diverse Training at ASTA 2025: From Finance to Mental Health [RR 1068]

12-02-2025

Building a Foundation to Prevent Employee Turnover [THA 461]

11-28-2025

People Love to Buy, They Don’t Like to Be Sold [RR 1067]

11-25-2025

Good Debt, Bad Debt: Distinguishing Healthy Leverage from Financial Risk [THA 460]

11-21-2025

Rock Your Role: Creating an Experience Employees and Customers Cheer For [RR 1066]

11-18-2025

Train the Trainer: Building an Industry Boot Camp for Automotive Educators [THA 459]

11-14-2025

Helping People Do Life in Auto Repair [RR 1065]

11-11-2025

Technician Talk

Future-Proofing the Automotive Industry: Consolidation, AI, and Career Evolution [THA 467]

01-09-2026

The Four Defining Roles in Your Business Story: Victim, Villain, Hero, and Guide [RR 1073]

01-06-2026

The Chicken or the Egg Trap: Hiring and Marketing for Auto Repair Shops [THA 466]

01-02-2026

Profitable vs. Valuable: The Hard Truth About Selling Your Shop [RR 1072]

12-30-2025

Vehicle Service Experts: Resources, Strategy and Best Practices for Shops [THA 465]

12-26-2025

When Customers Ask AI First: What Shop Owners Need to Know [RR 1071]

12-23-2025

The Aussie Connection: US and Australian Auto Repair Face Parallel Challenges [THA 464]

12-19-2025

The Level Testing Sales Amplifier: A Tiered System for Auto Repair Diagnostics [RR 1070]

12-16-2025

The Power of ASE Certification: 40% Better Productivity and 60% Fewer Comebacks [THA 463]

12-12-2025

The Future of Automotive Services: Diversify or Get Left Behind [RR 1069]

12-09-2025

Finding Joy in Your Business Again: The Shop Owner’s Comeback Story [THA 462]

12-05-2025

The Value of Diverse Training at ASTA 2025: From Finance to Mental Health [RR 1068]

12-02-2025

Building a Foundation to Prevent Employee Turnover [THA 461]

11-28-2025

People Love to Buy, They Don’t Like to Be Sold [RR 1067]

11-25-2025

Good Debt, Bad Debt: Distinguishing Healthy Leverage from Financial Risk [THA 460]

11-21-2025

Rock Your Role: Creating an Experience Employees and Customers Cheer For [RR 1066]

11-18-2025

Train the Trainer: Building an Industry Boot Camp for Automotive Educators [THA 459]

11-14-2025

Helping People Do Life in Auto Repair [RR 1065]

11-11-2025

Training / Future Technicians / Education

Future-Proofing the Automotive Industry: Consolidation, AI, and Career Evolution [THA 467]

01-09-2026

The Four Defining Roles in Your Business Story: Victim, Villain, Hero, and Guide [RR 1073]

01-06-2026

The Chicken or the Egg Trap: Hiring and Marketing for Auto Repair Shops [THA 466]

01-02-2026

Profitable vs. Valuable: The Hard Truth About Selling Your Shop [RR 1072]

12-30-2025

Vehicle Service Experts: Resources, Strategy and Best Practices for Shops [THA 465]

12-26-2025

When Customers Ask AI First: What Shop Owners Need to Know [RR 1071]

12-23-2025

The Aussie Connection: US and Australian Auto Repair Face Parallel Challenges [THA 464]

12-19-2025

The Level Testing Sales Amplifier: A Tiered System for Auto Repair Diagnostics [RR 1070]

12-16-2025

The Power of ASE Certification: 40% Better Productivity and 60% Fewer Comebacks [THA 463]

12-12-2025

The Future of Automotive Services: Diversify or Get Left Behind [RR 1069]

12-09-2025

Finding Joy in Your Business Again: The Shop Owner’s Comeback Story [THA 462]

12-05-2025

The Value of Diverse Training at ASTA 2025: From Finance to Mental Health [RR 1068]

12-02-2025

Building a Foundation to Prevent Employee Turnover [THA 461]

11-28-2025

People Love to Buy, They Don’t Like to Be Sold [RR 1067]

11-25-2025

Good Debt, Bad Debt: Distinguishing Healthy Leverage from Financial Risk [THA 460]

11-21-2025

Rock Your Role: Creating an Experience Employees and Customers Cheer For [RR 1066]

11-18-2025

Train the Trainer: Building an Industry Boot Camp for Automotive Educators [THA 459]

11-14-2025

Helping People Do Life in Auto Repair [RR 1065]

11-11-2025

Industry Thought Leaders

Future-Proofing the Automotive Industry: Consolidation, AI, and Career Evolution [THA 467]

01-09-2026

The Four Defining Roles in Your Business Story: Victim, Villain, Hero, and Guide [RR 1073]

01-06-2026

The Chicken or the Egg Trap: Hiring and Marketing for Auto Repair Shops [THA 466]

01-02-2026

Profitable vs. Valuable: The Hard Truth About Selling Your Shop [RR 1072]

12-30-2025

Vehicle Service Experts: Resources, Strategy and Best Practices for Shops [THA 465]

12-26-2025

When Customers Ask AI First: What Shop Owners Need to Know [RR 1071]

12-23-2025

The Aussie Connection: US and Australian Auto Repair Face Parallel Challenges [THA 464]

12-19-2025

The Level Testing Sales Amplifier: A Tiered System for Auto Repair Diagnostics [RR 1070]

12-16-2025

The Power of ASE Certification: 40% Better Productivity and 60% Fewer Comebacks [THA 463]

12-12-2025

The Future of Automotive Services: Diversify or Get Left Behind [RR 1069]

12-09-2025

Finding Joy in Your Business Again: The Shop Owner’s Comeback Story [THA 462]

12-05-2025

The Value of Diverse Training at ASTA 2025: From Finance to Mental Health [RR 1068]

12-02-2025

Building a Foundation to Prevent Employee Turnover [THA 461]

11-28-2025

People Love to Buy, They Don’t Like to Be Sold [RR 1067]

11-25-2025

Good Debt, Bad Debt: Distinguishing Healthy Leverage from Financial Risk [THA 460]

11-21-2025

Rock Your Role: Creating an Experience Employees and Customers Cheer For [RR 1066]

11-18-2025

Train the Trainer: Building an Industry Boot Camp for Automotive Educators [THA 459]

11-14-2025

Helping People Do Life in Auto Repair [RR 1065]

11-11-2025

Industry Women Series

Future-Proofing the Automotive Industry: Consolidation, AI, and Career Evolution [THA 467]

01-09-2026

The Four Defining Roles in Your Business Story: Victim, Villain, Hero, and Guide [RR 1073]

01-06-2026

The Chicken or the Egg Trap: Hiring and Marketing for Auto Repair Shops [THA 466]

01-02-2026

Profitable vs. Valuable: The Hard Truth About Selling Your Shop [RR 1072]

12-30-2025

Vehicle Service Experts: Resources, Strategy and Best Practices for Shops [THA 465]

12-26-2025

When Customers Ask AI First: What Shop Owners Need to Know [RR 1071]

12-23-2025

The Aussie Connection: US and Australian Auto Repair Face Parallel Challenges [THA 464]

12-19-2025

The Level Testing Sales Amplifier: A Tiered System for Auto Repair Diagnostics [RR 1070]

12-16-2025

The Power of ASE Certification: 40% Better Productivity and 60% Fewer Comebacks [THA 463]

12-12-2025

The Future of Automotive Services: Diversify or Get Left Behind [RR 1069]

12-09-2025

Finding Joy in Your Business Again: The Shop Owner’s Comeback Story [THA 462]

12-05-2025

The Value of Diverse Training at ASTA 2025: From Finance to Mental Health [RR 1068]

12-02-2025

Building a Foundation to Prevent Employee Turnover [THA 461]

11-28-2025

People Love to Buy, They Don’t Like to Be Sold [RR 1067]

11-25-2025

Good Debt, Bad Debt: Distinguishing Healthy Leverage from Financial Risk [THA 460]

11-21-2025

Rock Your Role: Creating an Experience Employees and Customers Cheer For [RR 1066]

11-18-2025

Train the Trainer: Building an Industry Boot Camp for Automotive Educators [THA 459]

11-14-2025

Helping People Do Life in Auto Repair [RR 1065]

11-11-2025

Married Partners: Women Series

Future-Proofing the Automotive Industry: Consolidation, AI, and Career Evolution [THA 467]

01-09-2026

The Four Defining Roles in Your Business Story: Victim, Villain, Hero, and Guide [RR 1073]

01-06-2026

The Chicken or the Egg Trap: Hiring and Marketing for Auto Repair Shops [THA 466]

01-02-2026

Profitable vs. Valuable: The Hard Truth About Selling Your Shop [RR 1072]

12-30-2025

Vehicle Service Experts: Resources, Strategy and Best Practices for Shops [THA 465]

12-26-2025

When Customers Ask AI First: What Shop Owners Need to Know [RR 1071]

12-23-2025

The Aussie Connection: US and Australian Auto Repair Face Parallel Challenges [THA 464]

12-19-2025

The Level Testing Sales Amplifier: A Tiered System for Auto Repair Diagnostics [RR 1070]

12-16-2025

The Power of ASE Certification: 40% Better Productivity and 60% Fewer Comebacks [THA 463]

12-12-2025

The Future of Automotive Services: Diversify or Get Left Behind [RR 1069]

12-09-2025

Finding Joy in Your Business Again: The Shop Owner’s Comeback Story [THA 462]

12-05-2025

The Value of Diverse Training at ASTA 2025: From Finance to Mental Health [RR 1068]

12-02-2025

Building a Foundation to Prevent Employee Turnover [THA 461]

11-28-2025

People Love to Buy, They Don’t Like to Be Sold [RR 1067]

11-25-2025

Good Debt, Bad Debt: Distinguishing Healthy Leverage from Financial Risk [THA 460]

11-21-2025

Rock Your Role: Creating an Experience Employees and Customers Cheer For [RR 1066]

11-18-2025

Train the Trainer: Building an Industry Boot Camp for Automotive Educators [THA 459]

11-14-2025

Helping People Do Life in Auto Repair [RR 1065]

11-11-2025

Technology Series / Web / Social / Diagnostics

Future-Proofing the Automotive Industry: Consolidation, AI, and Career Evolution [THA 467]

01-09-2026

The Four Defining Roles in Your Business Story: Victim, Villain, Hero, and Guide [RR 1073]

01-06-2026

The Chicken or the Egg Trap: Hiring and Marketing for Auto Repair Shops [THA 466]

01-02-2026

Profitable vs. Valuable: The Hard Truth About Selling Your Shop [RR 1072]

12-30-2025

Vehicle Service Experts: Resources, Strategy and Best Practices for Shops [THA 465]

12-26-2025

When Customers Ask AI First: What Shop Owners Need to Know [RR 1071]

12-23-2025

The Aussie Connection: US and Australian Auto Repair Face Parallel Challenges [THA 464]

12-19-2025

The Level Testing Sales Amplifier: A Tiered System for Auto Repair Diagnostics [RR 1070]

12-16-2025

The Power of ASE Certification: 40% Better Productivity and 60% Fewer Comebacks [THA 463]

12-12-2025

The Future of Automotive Services: Diversify or Get Left Behind [RR 1069]

12-09-2025

Finding Joy in Your Business Again: The Shop Owner’s Comeback Story [THA 462]

12-05-2025

The Value of Diverse Training at ASTA 2025: From Finance to Mental Health [RR 1068]

12-02-2025

Building a Foundation to Prevent Employee Turnover [THA 461]

11-28-2025

People Love to Buy, They Don’t Like to Be Sold [RR 1067]

11-25-2025

Good Debt, Bad Debt: Distinguishing Healthy Leverage from Financial Risk [THA 460]

11-21-2025

Rock Your Role: Creating an Experience Employees and Customers Cheer For [RR 1066]

11-18-2025

Train the Trainer: Building an Industry Boot Camp for Automotive Educators [THA 459]

11-14-2025

Helping People Do Life in Auto Repair [RR 1065]

11-11-2025

Multi-Shop Owners

Future-Proofing the Automotive Industry: Consolidation, AI, and Career Evolution [THA 467]

01-09-2026

The Four Defining Roles in Your Business Story: Victim, Villain, Hero, and Guide [RR 1073]

01-06-2026

The Chicken or the Egg Trap: Hiring and Marketing for Auto Repair Shops [THA 466]

01-02-2026

Profitable vs. Valuable: The Hard Truth About Selling Your Shop [RR 1072]

12-30-2025

Vehicle Service Experts: Resources, Strategy and Best Practices for Shops [THA 465]

12-26-2025

When Customers Ask AI First: What Shop Owners Need to Know [RR 1071]

12-23-2025

The Aussie Connection: US and Australian Auto Repair Face Parallel Challenges [THA 464]

12-19-2025

The Level Testing Sales Amplifier: A Tiered System for Auto Repair Diagnostics [RR 1070]

12-16-2025

The Power of ASE Certification: 40% Better Productivity and 60% Fewer Comebacks [THA 463]

12-12-2025

The Future of Automotive Services: Diversify or Get Left Behind [RR 1069]

12-09-2025

Finding Joy in Your Business Again: The Shop Owner’s Comeback Story [THA 462]

12-05-2025

The Value of Diverse Training at ASTA 2025: From Finance to Mental Health [RR 1068]

12-02-2025

Building a Foundation to Prevent Employee Turnover [THA 461]

11-28-2025

People Love to Buy, They Don’t Like to Be Sold [RR 1067]

11-25-2025

Good Debt, Bad Debt: Distinguishing Healthy Leverage from Financial Risk [THA 460]

11-21-2025

Rock Your Role: Creating an Experience Employees and Customers Cheer For [RR 1066]

11-18-2025

Train the Trainer: Building an Industry Boot Camp for Automotive Educators [THA 459]

11-14-2025

Helping People Do Life in Auto Repair [RR 1065]

11-11-2025

Support Services

Future-Proofing the Automotive Industry: Consolidation, AI, and Career Evolution [THA 467]

01-09-2026

The Four Defining Roles in Your Business Story: Victim, Villain, Hero, and Guide [RR 1073]

01-06-2026

The Chicken or the Egg Trap: Hiring and Marketing for Auto Repair Shops [THA 466]

01-02-2026

Profitable vs. Valuable: The Hard Truth About Selling Your Shop [RR 1072]

12-30-2025

Vehicle Service Experts: Resources, Strategy and Best Practices for Shops [THA 465]

12-26-2025

When Customers Ask AI First: What Shop Owners Need to Know [RR 1071]

12-23-2025

The Aussie Connection: US and Australian Auto Repair Face Parallel Challenges [THA 464]

12-19-2025

The Level Testing Sales Amplifier: A Tiered System for Auto Repair Diagnostics [RR 1070]

12-16-2025

The Power of ASE Certification: 40% Better Productivity and 60% Fewer Comebacks [THA 463]

12-12-2025

The Future of Automotive Services: Diversify or Get Left Behind [RR 1069]

12-09-2025

Finding Joy in Your Business Again: The Shop Owner’s Comeback Story [THA 462]

12-05-2025

The Value of Diverse Training at ASTA 2025: From Finance to Mental Health [RR 1068]

12-02-2025

Building a Foundation to Prevent Employee Turnover [THA 461]

11-28-2025

People Love to Buy, They Don’t Like to Be Sold [RR 1067]

11-25-2025

Good Debt, Bad Debt: Distinguishing Healthy Leverage from Financial Risk [THA 460]

11-21-2025

Rock Your Role: Creating an Experience Employees and Customers Cheer For [RR 1066]

11-18-2025

Train the Trainer: Building an Industry Boot Camp for Automotive Educators [THA 459]

11-14-2025

Helping People Do Life in Auto Repair [RR 1065]

11-11-2025

Educators

Future-Proofing the Automotive Industry: Consolidation, AI, and Career Evolution [THA 467]

01-09-2026

The Four Defining Roles in Your Business Story: Victim, Villain, Hero, and Guide [RR 1073]

01-06-2026

The Chicken or the Egg Trap: Hiring and Marketing for Auto Repair Shops [THA 466]

01-02-2026

Profitable vs. Valuable: The Hard Truth About Selling Your Shop [RR 1072]

12-30-2025

Vehicle Service Experts: Resources, Strategy and Best Practices for Shops [THA 465]

12-26-2025

When Customers Ask AI First: What Shop Owners Need to Know [RR 1071]

12-23-2025

The Aussie Connection: US and Australian Auto Repair Face Parallel Challenges [THA 464]

12-19-2025

The Level Testing Sales Amplifier: A Tiered System for Auto Repair Diagnostics [RR 1070]

12-16-2025

The Power of ASE Certification: 40% Better Productivity and 60% Fewer Comebacks [THA 463]

12-12-2025

The Future of Automotive Services: Diversify or Get Left Behind [RR 1069]

12-09-2025

Finding Joy in Your Business Again: The Shop Owner’s Comeback Story [THA 462]

12-05-2025

The Value of Diverse Training at ASTA 2025: From Finance to Mental Health [RR 1068]

12-02-2025

Building a Foundation to Prevent Employee Turnover [THA 461]

11-28-2025

People Love to Buy, They Don’t Like to Be Sold [RR 1067]

11-25-2025

Good Debt, Bad Debt: Distinguishing Healthy Leverage from Financial Risk [THA 460]

11-21-2025

Rock Your Role: Creating an Experience Employees and Customers Cheer For [RR 1066]

11-18-2025

Train the Trainer: Building an Industry Boot Camp for Automotive Educators [THA 459]

11-14-2025

Helping People Do Life in Auto Repair [RR 1065]

11-11-2025

Town Hall Academy

Future-Proofing the Automotive Industry: Consolidation, AI, and Career Evolution [THA 467]

01-09-2026

The Four Defining Roles in Your Business Story: Victim, Villain, Hero, and Guide [RR 1073]

01-06-2026

The Chicken or the Egg Trap: Hiring and Marketing for Auto Repair Shops [THA 466]

01-02-2026

Profitable vs. Valuable: The Hard Truth About Selling Your Shop [RR 1072]

12-30-2025

Vehicle Service Experts: Resources, Strategy and Best Practices for Shops [THA 465]

12-26-2025

When Customers Ask AI First: What Shop Owners Need to Know [RR 1071]

12-23-2025

The Aussie Connection: US and Australian Auto Repair Face Parallel Challenges [THA 464]

12-19-2025

The Level Testing Sales Amplifier: A Tiered System for Auto Repair Diagnostics [RR 1070]

12-16-2025

The Power of ASE Certification: 40% Better Productivity and 60% Fewer Comebacks [THA 463]

12-12-2025

The Future of Automotive Services: Diversify or Get Left Behind [RR 1069]

12-09-2025

Finding Joy in Your Business Again: The Shop Owner’s Comeback Story [THA 462]

12-05-2025

The Value of Diverse Training at ASTA 2025: From Finance to Mental Health [RR 1068]

12-02-2025

Building a Foundation to Prevent Employee Turnover [THA 461]

11-28-2025

People Love to Buy, They Don’t Like to Be Sold [RR 1067]

11-25-2025

Good Debt, Bad Debt: Distinguishing Healthy Leverage from Financial Risk [THA 460]

11-21-2025

Rock Your Role: Creating an Experience Employees and Customers Cheer For [RR 1066]

11-18-2025

Train the Trainer: Building an Industry Boot Camp for Automotive Educators [THA 459]

11-14-2025

Helping People Do Life in Auto Repair [RR 1065]

11-11-2025

Future-Proofing the Automotive Industry: Consolidation, AI, and Career Evolution [THA 467]

01-09-2026

The Four Defining Roles in Your Business Story: Victim, Villain, Hero, and Guide [RR 1073]

01-06-2026

The Chicken or the Egg Trap: Hiring and Marketing for Auto Repair Shops [THA 466]

01-02-2026

Profitable vs. Valuable: The Hard Truth About Selling Your Shop [RR 1072]

12-30-2025

Vehicle Service Experts: Resources, Strategy and Best Practices for Shops [THA 465]

12-26-2025

When Customers Ask AI First: What Shop Owners Need to Know [RR 1071]

12-23-2025

The Aussie Connection: US and Australian Auto Repair Face Parallel Challenges [THA 464]

12-19-2025

The Level Testing Sales Amplifier: A Tiered System for Auto Repair Diagnostics [RR 1070]

12-16-2025

The Power of ASE Certification: 40% Better Productivity and 60% Fewer Comebacks [THA 463]

12-12-2025

The Future of Automotive Services: Diversify or Get Left Behind [RR 1069]

12-09-2025

Finding Joy in Your Business Again: The Shop Owner’s Comeback Story [THA 462]

12-05-2025

The Value of Diverse Training at ASTA 2025: From Finance to Mental Health [RR 1068]

12-02-2025

Building a Foundation to Prevent Employee Turnover [THA 461]

11-28-2025

People Love to Buy, They Don’t Like to Be Sold [RR 1067]

11-25-2025

Good Debt, Bad Debt: Distinguishing Healthy Leverage from Financial Risk [THA 460]

11-21-2025

Rock Your Role: Creating an Experience Employees and Customers Cheer For [RR 1066]

11-18-2025

Train the Trainer: Building an Industry Boot Camp for Automotive Educators [THA 459]

11-14-2025

Helping People Do Life in Auto Repair [RR 1065]

11-11-2025