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2016 June 2016 May 2016 April 2016 March 2016 February 2016 January 2016 December 2015 November 2015 October 2015 September 2015 August 2015 July 2015 June 2015 May 2015 April 2015 March 2015 Shop Owners / Entrepreneurs RR 099: Randy Lucyk from Kalkaska Midas 03-15-2016 RR 097: Jeff Ruffing from Ruffing Automotive Services 03-08-2016 RR 095: Tim Davison from Chumbley’s Auto Care 03-01-2016 RR 093: Technician Mentor/Apprentice 02-24-2016 RR 092: Ryan Clo from Dubwerx in Cincinnati, OH 02-23-2016 RR 089: Larry Moore from Larry’s Auto Works 02-16-2016 RR 087: Tom Palermo from Preferred Automotive Specialists 02-09-2016 RR 085: Brian Bowersock of West Automotive Group 02-02-2016 RR 082: Joe Miles from Kaiser Tire & Auto 01-26-2016 RR 080: Michael Morgan from Frost Transmission 01-19-2016 RR 076: Alan ‘Ollie’ Gelfand 01-05-2016 RR 074: Catering to the Female Customer 12-29-2015 RR 073: Charitable Initiatives in the Automotive Aftermarket 12-22-2015 RR 071: Chris Price from Saratoga Shell 12-15-2015 RR 069: E-Myth: Working ON your business and not IN it. 12-08-2015 RR 067: Joe Valind from Auto Safety Center 12-01-2015 RR 065: Darrell Marx from Darrell’s Firestone 11-24-2015 RR 063: Value of a Business Coach 11-17-2015 RR 061: Keith Katz from Quality Service Center 11-10-2015 RR 056: Multi-Shop Ownership: Opportunities & Challenges 10-20-2015 RR 052: Mike Davidson from Parkway Automotive 10-06-2015 RR 050: Joe Sevart of I70 Auto Service 09-29-2015 RR 048: Jeff Matt from Victory Auto Service 09-22-2015 RR 046 Greg Skolnik from Motor Works 09-15-2015 « Previous 1 … 34 35 36 37 38 Next » Back To Top Tag Cloud Key Word Search 20 Questions in 30 Minutes AAPEX ADAS Advancing the Aftermarket Adversity Advisory Councils AMi Credit Apprentice ASE ASE Educational Foundation Association-Industry Activity ATRA Author Autonomous Vehicle Average Repair Order - ARO AYES Back Office Best Practices Beyond the Shop Bonus Episode Book Review Branch Store - Multi Shop Operation (MSO) Brand 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Automotive Career [RR 1060] 10-07-2025 The Karen Cooper Foundation: Bringing Christmas to Shelter Dogs [THA 453] 10-03-2025 AAPEX 2025: The Aftermarket Trade Show Reimagined [RR 1059] 09-30-2025 The Silent Profit Killer: Inconsistent Processes [THA 452] 09-26-2025 2025 Voice of the Technician Survey: Addressing Industry Pain Points [RR 1058] 09-23-2025 Business By The Numbers: Insights Into Auto Shop Benchmarks [THA 451] 09-19-2025 Process Engineering: Six Sigma for Auto Shop Efficiency and Growth [RR 1057] 09-16-2025 Recruiter’s Playbook: Overcoming Ghosting and Hiring Roadblocks [THA 450] 09-12-2025 A Phone Call Is Worth a Thousand Emails [RR 1056] 09-09-2025 The Growth Tax: What Every Shop Owner Must Pay to Move Forward [THA 449] 09-05-2025 Practice What You Preach: Coach Chris Cotton’s Shop Ownership Experience [RR 1055] 09-02-2025 Ring to Revenue: The Power of the First Hello [THA 448] 08-29-2025 The Showtime Mindset: How Top Shops Keep the Spotlight on Service [RR 1054] 08-26-2025 The Personal Touch in a Digital World: Why Outbound Calls Still Matter [THA 447] 08-22-2025 From Would’ve, Could’ve, Should’ve, To Will, Can, Do: Auto Repair Business Done Right [RR 1053] 08-19-2025 Uber, Loaners, and Shuttle Solutions for Automotive Clients [THA 446] 08-15-2025 Muscle Memory for the Counter: Service Advisor Training with the Practice Bot [RR 1052] 08-12-2025 People 101: Why Soft Skills Drive Hard Results [THA 445] 08-08-2025 1 2 3 … 101 Next » Back To Top Technician Talk Building an Essential Skilled Automotive Career [RR 1060] 10-07-2025 The Karen Cooper Foundation: Bringing Christmas to Shelter Dogs [THA 453] 10-03-2025 AAPEX 2025: The Aftermarket Trade Show Reimagined [RR 1059] 09-30-2025 The Silent Profit Killer: Inconsistent Processes [THA 452] 09-26-2025 2025 Voice of the Technician Survey: Addressing Industry Pain Points [RR 1058] 09-23-2025 Business By The Numbers: Insights Into Auto Shop Benchmarks [THA 451] 09-19-2025 Process Engineering: Six Sigma for Auto Shop Efficiency and Growth [RR 1057] 09-16-2025 Recruiter’s Playbook: Overcoming Ghosting and Hiring Roadblocks [THA 450] 09-12-2025 A Phone Call Is Worth a Thousand Emails [RR 1056] 09-09-2025 The Growth Tax: What Every Shop Owner Must Pay to Move Forward [THA 449] 09-05-2025 Practice What You Preach: Coach Chris Cotton’s Shop Ownership Experience [RR 1055] 09-02-2025 Ring to Revenue: The Power of the First Hello [THA 448] 08-29-2025 The Showtime Mindset: How Top Shops Keep the Spotlight on Service [RR 1054] 08-26-2025 The Personal Touch in a Digital World: Why Outbound Calls Still Matter [THA 447] 08-22-2025 From Would’ve, Could’ve, Should’ve, To Will, Can, Do: Auto Repair Business Done Right [RR 1053] 08-19-2025 Uber, Loaners, and Shuttle Solutions for Automotive Clients [THA 446] 08-15-2025 Muscle Memory for the Counter: Service Advisor Training with the Practice Bot [RR 1052] 08-12-2025 People 101: Why Soft Skills Drive Hard Results [THA 445] 08-08-2025 1 2 3 … 101 Next » Back To Top Training / Future Technicians / Education Building an Essential Skilled Automotive Career [RR 1060] 10-07-2025 The Karen Cooper Foundation: Bringing Christmas to Shelter Dogs [THA 453] 10-03-2025 AAPEX 2025: The Aftermarket Trade Show Reimagined [RR 1059] 09-30-2025 The Silent Profit Killer: Inconsistent Processes [THA 452] 09-26-2025 2025 Voice of the Technician Survey: Addressing Industry Pain Points [RR 1058] 09-23-2025 Business By The Numbers: Insights Into Auto Shop Benchmarks [THA 451] 09-19-2025 Process Engineering: Six Sigma for Auto Shop Efficiency and Growth [RR 1057] 09-16-2025 Recruiter’s Playbook: Overcoming Ghosting and Hiring Roadblocks [THA 450] 09-12-2025 A Phone Call Is Worth a Thousand Emails [RR 1056] 09-09-2025 The Growth Tax: What Every Shop Owner Must Pay to Move Forward [THA 449] 09-05-2025 Practice What You Preach: Coach Chris Cotton’s Shop Ownership Experience [RR 1055] 09-02-2025 Ring to Revenue: The Power of the First Hello [THA 448] 08-29-2025 The Showtime Mindset: How Top Shops Keep the Spotlight on Service [RR 1054] 08-26-2025 The Personal Touch in a Digital World: Why Outbound Calls Still Matter [THA 447] 08-22-2025 From Would’ve, Could’ve, Should’ve, To Will, Can, Do: Auto Repair Business Done Right [RR 1053] 08-19-2025 Uber, Loaners, and Shuttle Solutions for Automotive Clients [THA 446] 08-15-2025 Muscle Memory for the Counter: Service Advisor Training with the Practice Bot [RR 1052] 08-12-2025 People 101: Why Soft Skills Drive Hard Results [THA 445] 08-08-2025 1 2 3 … 101 Next » Back To Top Industry Thought Leaders Building an Essential Skilled Automotive Career [RR 1060] 10-07-2025 The Karen Cooper Foundation: Bringing Christmas to Shelter Dogs [THA 453] 10-03-2025 AAPEX 2025: The Aftermarket Trade Show Reimagined [RR 1059] 09-30-2025 The Silent Profit Killer: Inconsistent Processes [THA 452] 09-26-2025 2025 Voice of the Technician Survey: Addressing Industry Pain Points [RR 1058] 09-23-2025 Business By The Numbers: Insights Into Auto Shop Benchmarks [THA 451] 09-19-2025 Process Engineering: Six Sigma for Auto Shop Efficiency and Growth [RR 1057] 09-16-2025 Recruiter’s Playbook: Overcoming Ghosting and Hiring Roadblocks [THA 450] 09-12-2025 A Phone Call Is Worth a Thousand Emails [RR 1056] 09-09-2025 The Growth Tax: What Every Shop Owner Must Pay to Move Forward [THA 449] 09-05-2025 Practice What You Preach: Coach Chris Cotton’s Shop Ownership Experience [RR 1055] 09-02-2025 Ring to Revenue: The Power of the First Hello [THA 448] 08-29-2025 The Showtime Mindset: How Top Shops Keep the Spotlight on Service [RR 1054] 08-26-2025 The Personal Touch in a Digital World: Why Outbound Calls Still Matter [THA 447] 08-22-2025 From Would’ve, Could’ve, Should’ve, To Will, Can, Do: Auto Repair Business Done Right [RR 1053] 08-19-2025 Uber, Loaners, and Shuttle Solutions for Automotive Clients [THA 446] 08-15-2025 Muscle Memory for the Counter: Service Advisor Training with the Practice Bot [RR 1052] 08-12-2025 People 101: Why Soft Skills Drive Hard Results [THA 445] 08-08-2025 1 2 3 … 101 Next » Back To Top Industry Women Series Building an Essential Skilled Automotive Career [RR 1060] 10-07-2025 The Karen Cooper Foundation: Bringing Christmas to Shelter Dogs [THA 453] 10-03-2025 AAPEX 2025: The Aftermarket Trade Show Reimagined [RR 1059] 09-30-2025 The Silent Profit Killer: Inconsistent Processes [THA 452] 09-26-2025 2025 Voice of the Technician Survey: Addressing Industry Pain Points [RR 1058] 09-23-2025 Business By The Numbers: Insights Into Auto Shop Benchmarks [THA 451] 09-19-2025 Process Engineering: Six Sigma for Auto Shop Efficiency and Growth [RR 1057] 09-16-2025 Recruiter’s Playbook: Overcoming Ghosting and Hiring Roadblocks [THA 450] 09-12-2025 A Phone Call Is Worth a Thousand Emails [RR 1056] 09-09-2025 The Growth Tax: What Every Shop Owner Must Pay to Move Forward [THA 449] 09-05-2025 Practice What You Preach: Coach Chris Cotton’s Shop Ownership Experience [RR 1055] 09-02-2025 Ring to Revenue: The Power of the First Hello [THA 448] 08-29-2025 The Showtime Mindset: How Top Shops Keep the Spotlight on Service [RR 1054] 08-26-2025 The Personal Touch in a Digital World: Why Outbound Calls Still Matter [THA 447] 08-22-2025 From Would’ve, Could’ve, Should’ve, To Will, Can, Do: Auto Repair Business Done Right [RR 1053] 08-19-2025 Uber, Loaners, and Shuttle Solutions for Automotive Clients [THA 446] 08-15-2025 Muscle Memory for the Counter: Service Advisor Training with the Practice Bot [RR 1052] 08-12-2025 People 101: Why Soft Skills Drive Hard Results [THA 445] 08-08-2025 1 2 3 … 101 Next » Back To Top Married Partners: Women Series Building an Essential Skilled Automotive Career [RR 1060] 10-07-2025 The Karen Cooper Foundation: Bringing Christmas to Shelter Dogs [THA 453] 10-03-2025 AAPEX 2025: The Aftermarket Trade Show Reimagined [RR 1059] 09-30-2025 The Silent Profit Killer: Inconsistent Processes [THA 452] 09-26-2025 2025 Voice of the Technician Survey: Addressing Industry Pain Points [RR 1058] 09-23-2025 Business By The Numbers: Insights Into Auto Shop Benchmarks [THA 451] 09-19-2025 Process Engineering: Six Sigma for Auto Shop Efficiency and Growth [RR 1057] 09-16-2025 Recruiter’s Playbook: Overcoming Ghosting and Hiring Roadblocks [THA 450] 09-12-2025 A Phone Call Is Worth a Thousand Emails [RR 1056] 09-09-2025 The Growth Tax: What Every Shop Owner Must Pay to Move Forward [THA 449] 09-05-2025 Practice What You Preach: Coach Chris Cotton’s Shop Ownership Experience [RR 1055] 09-02-2025 Ring to Revenue: The Power of the First Hello [THA 448] 08-29-2025 The Showtime Mindset: How Top Shops Keep the Spotlight on Service [RR 1054] 08-26-2025 The Personal Touch in a Digital World: Why Outbound Calls Still Matter [THA 447] 08-22-2025 From Would’ve, Could’ve, Should’ve, To Will, Can, Do: Auto Repair Business Done Right [RR 1053] 08-19-2025 Uber, Loaners, and Shuttle Solutions for Automotive Clients [THA 446] 08-15-2025 Muscle Memory for the Counter: Service Advisor Training with the Practice Bot [RR 1052] 08-12-2025 People 101: Why Soft Skills Drive Hard Results [THA 445] 08-08-2025 1 2 3 … 101 Next » Back To Top Technology Series / Web / Social / Diagnostics Building an Essential Skilled Automotive Career [RR 1060] 10-07-2025 The Karen Cooper Foundation: Bringing Christmas to Shelter Dogs [THA 453] 10-03-2025 AAPEX 2025: The Aftermarket Trade Show Reimagined [RR 1059] 09-30-2025 The Silent Profit Killer: Inconsistent Processes [THA 452] 09-26-2025 2025 Voice of the Technician Survey: Addressing Industry Pain Points [RR 1058] 09-23-2025 Business By The Numbers: Insights Into Auto Shop Benchmarks [THA 451] 09-19-2025 Process Engineering: Six Sigma for Auto Shop Efficiency and Growth [RR 1057] 09-16-2025 Recruiter’s Playbook: Overcoming Ghosting and Hiring Roadblocks [THA 450] 09-12-2025 A Phone Call Is Worth a Thousand Emails [RR 1056] 09-09-2025 The Growth Tax: What Every Shop Owner Must Pay to Move Forward [THA 449] 09-05-2025 Practice What You Preach: Coach Chris Cotton’s Shop Ownership Experience [RR 1055] 09-02-2025 Ring to Revenue: The Power of the First Hello [THA 448] 08-29-2025 The Showtime Mindset: How Top Shops Keep the Spotlight on Service [RR 1054] 08-26-2025 The Personal Touch in a Digital World: Why Outbound Calls Still Matter [THA 447] 08-22-2025 From Would’ve, Could’ve, Should’ve, To Will, Can, Do: Auto Repair Business Done Right [RR 1053] 08-19-2025 Uber, Loaners, and Shuttle Solutions for Automotive Clients [THA 446] 08-15-2025 Muscle Memory for the Counter: Service Advisor Training with the Practice Bot [RR 1052] 08-12-2025 People 101: Why Soft Skills Drive Hard Results [THA 445] 08-08-2025 1 2 3 … 101 Next » Back To Top Multi-Shop Owners Building an Essential Skilled Automotive Career [RR 1060] 10-07-2025 The Karen Cooper Foundation: Bringing Christmas to Shelter Dogs [THA 453] 10-03-2025 AAPEX 2025: The Aftermarket Trade Show Reimagined [RR 1059] 09-30-2025 The Silent Profit Killer: Inconsistent Processes [THA 452] 09-26-2025 2025 Voice of the Technician Survey: Addressing Industry Pain Points [RR 1058] 09-23-2025 Business By The Numbers: Insights Into Auto Shop Benchmarks [THA 451] 09-19-2025 Process Engineering: Six Sigma for Auto Shop Efficiency and Growth [RR 1057] 09-16-2025 Recruiter’s Playbook: Overcoming Ghosting and Hiring Roadblocks [THA 450] 09-12-2025 A Phone Call Is Worth a Thousand Emails [RR 1056] 09-09-2025 The Growth Tax: What Every Shop Owner Must Pay to Move Forward [THA 449] 09-05-2025 Practice What You Preach: Coach Chris Cotton’s Shop Ownership Experience [RR 1055] 09-02-2025 Ring to Revenue: The Power of the First Hello [THA 448] 08-29-2025 The Showtime Mindset: How Top Shops Keep the Spotlight on Service [RR 1054] 08-26-2025 The Personal Touch in a Digital World: Why Outbound Calls Still Matter [THA 447] 08-22-2025 From Would’ve, Could’ve, Should’ve, To Will, Can, Do: Auto Repair Business Done Right [RR 1053] 08-19-2025 Uber, Loaners, and Shuttle Solutions for Automotive Clients [THA 446] 08-15-2025 Muscle Memory for the Counter: Service Advisor Training with the Practice Bot [RR 1052] 08-12-2025 People 101: Why Soft Skills Drive Hard Results [THA 445] 08-08-2025 1 2 3 … 101 Next » Back To Top Support Services Building an Essential Skilled Automotive Career [RR 1060] 10-07-2025 The Karen Cooper Foundation: Bringing Christmas to Shelter Dogs [THA 453] 10-03-2025 AAPEX 2025: The Aftermarket Trade Show Reimagined [RR 1059] 09-30-2025 The Silent Profit Killer: Inconsistent Processes [THA 452] 09-26-2025 2025 Voice of the Technician Survey: Addressing Industry Pain Points [RR 1058] 09-23-2025 Business By The Numbers: Insights Into Auto Shop Benchmarks [THA 451] 09-19-2025 Process Engineering: Six Sigma for Auto Shop Efficiency and Growth [RR 1057] 09-16-2025 Recruiter’s Playbook: Overcoming Ghosting and Hiring Roadblocks [THA 450] 09-12-2025 A Phone Call Is Worth a Thousand Emails [RR 1056] 09-09-2025 The Growth Tax: What Every Shop Owner Must Pay to Move Forward [THA 449] 09-05-2025 Practice What You Preach: Coach Chris Cotton’s Shop Ownership Experience [RR 1055] 09-02-2025 Ring to Revenue: The Power of the First Hello [THA 448] 08-29-2025 The Showtime Mindset: How Top Shops Keep the Spotlight on Service [RR 1054] 08-26-2025 The Personal Touch in a Digital World: Why Outbound Calls Still Matter [THA 447] 08-22-2025 From Would’ve, Could’ve, Should’ve, To Will, Can, Do: Auto Repair Business Done Right [RR 1053] 08-19-2025 Uber, Loaners, and Shuttle Solutions for Automotive Clients [THA 446] 08-15-2025 Muscle Memory for the Counter: Service Advisor Training with the Practice Bot [RR 1052] 08-12-2025 People 101: Why Soft Skills Drive Hard Results [THA 445] 08-08-2025 1 2 3 … 101 Next » Back To Top Educators Building an Essential Skilled Automotive Career [RR 1060] 10-07-2025 The Karen Cooper Foundation: Bringing Christmas to Shelter Dogs [THA 453] 10-03-2025 AAPEX 2025: The Aftermarket Trade Show Reimagined [RR 1059] 09-30-2025 The Silent Profit Killer: Inconsistent Processes [THA 452] 09-26-2025 2025 Voice of the Technician Survey: Addressing Industry Pain Points [RR 1058] 09-23-2025 Business By The Numbers: Insights Into Auto Shop Benchmarks [THA 451] 09-19-2025 Process Engineering: Six Sigma for Auto Shop Efficiency and Growth [RR 1057] 09-16-2025 Recruiter’s Playbook: Overcoming Ghosting and Hiring Roadblocks [THA 450] 09-12-2025 A Phone Call Is Worth a Thousand Emails [RR 1056] 09-09-2025 The Growth Tax: What Every Shop Owner Must Pay to Move Forward [THA 449] 09-05-2025 Practice What You Preach: Coach Chris Cotton’s Shop Ownership Experience [RR 1055] 09-02-2025 Ring to Revenue: The Power of the First Hello [THA 448] 08-29-2025 The Showtime Mindset: How Top Shops Keep the Spotlight on Service [RR 1054] 08-26-2025 The Personal Touch in a Digital World: Why Outbound Calls Still Matter [THA 447] 08-22-2025 From Would’ve, Could’ve, Should’ve, To Will, Can, Do: Auto Repair Business Done Right [RR 1053] 08-19-2025 Uber, Loaners, and Shuttle Solutions for Automotive Clients [THA 446] 08-15-2025 Muscle Memory for the Counter: Service Advisor Training with the Practice Bot [RR 1052] 08-12-2025 People 101: Why Soft Skills Drive Hard Results [THA 445] 08-08-2025 1 2 3 … 101 Next » Back To Top Town Hall Academy Building an Essential Skilled Automotive Career [RR 1060] 10-07-2025 The Karen Cooper Foundation: Bringing Christmas to Shelter Dogs [THA 453] 10-03-2025 AAPEX 2025: The Aftermarket Trade Show Reimagined [RR 1059] 09-30-2025 The Silent Profit Killer: Inconsistent Processes [THA 452] 09-26-2025 2025 Voice of the Technician Survey: Addressing Industry Pain Points [RR 1058] 09-23-2025 Business By The Numbers: Insights Into Auto Shop Benchmarks [THA 451] 09-19-2025 Process Engineering: Six Sigma for Auto Shop Efficiency and Growth [RR 1057] 09-16-2025 Recruiter’s Playbook: Overcoming Ghosting and Hiring Roadblocks [THA 450] 09-12-2025 A Phone Call Is Worth a Thousand Emails [RR 1056] 09-09-2025 The Growth Tax: What Every Shop Owner Must Pay to Move Forward [THA 449] 09-05-2025 Practice What You Preach: Coach Chris Cotton’s Shop Ownership Experience [RR 1055] 09-02-2025 Ring to Revenue: The Power of the First Hello [THA 448] 08-29-2025 The Showtime Mindset: How Top Shops Keep the Spotlight on Service [RR 1054] 08-26-2025 The Personal Touch in a Digital World: Why Outbound Calls Still Matter [THA 447] 08-22-2025 From Would’ve, Could’ve, Should’ve, To Will, Can, Do: Auto Repair Business Done Right [RR 1053] 08-19-2025 Uber, Loaners, and Shuttle Solutions for Automotive Clients [THA 446] 08-15-2025 Muscle Memory for the Counter: Service Advisor Training with the Practice Bot [RR 1052] 08-12-2025 People 101: Why Soft Skills Drive Hard Results [THA 445] 08-08-2025 1 2 3 … 101 Next » Back To Top Building an Essential Skilled Automotive Career [RR 1060] 10-07-2025 The Karen Cooper Foundation: Bringing Christmas to Shelter Dogs [THA 453] 10-03-2025 AAPEX 2025: The Aftermarket Trade Show Reimagined [RR 1059] 09-30-2025 The Silent Profit Killer: Inconsistent Processes [THA 452] 09-26-2025 2025 Voice of the Technician Survey: Addressing Industry Pain Points [RR 1058] 09-23-2025 Business By The Numbers: Insights Into Auto Shop Benchmarks [THA 451] 09-19-2025 Process Engineering: Six Sigma for Auto Shop Efficiency and Growth [RR 1057] 09-16-2025 Recruiter’s Playbook: Overcoming Ghosting and Hiring Roadblocks [THA 450] 09-12-2025 A Phone Call Is Worth a Thousand Emails [RR 1056] 09-09-2025 The Growth Tax: What Every Shop Owner Must Pay to Move Forward [THA 449] 09-05-2025 Practice What You Preach: Coach Chris Cotton’s Shop Ownership Experience [RR 1055] 09-02-2025 Ring to Revenue: The Power of the First Hello [THA 448] 08-29-2025 The Showtime Mindset: How Top Shops Keep the Spotlight on Service [RR 1054] 08-26-2025 The Personal Touch in a Digital World: Why Outbound Calls Still Matter [THA 447] 08-22-2025 From Would’ve, Could’ve, Should’ve, To Will, Can, Do: Auto Repair Business Done Right [RR 1053] 08-19-2025 Uber, Loaners, and Shuttle Solutions for Automotive Clients [THA 446] 08-15-2025 Muscle Memory for the Counter: Service Advisor Training with the Practice Bot [RR 1052] 08-12-2025 People 101: Why Soft Skills Drive Hard Results [THA 445] 08-08-2025 1 2 3 … 101 Next » Back To Top
