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Archives

Shop Owners / Entrepreneurs

MSO: 18 Team Members Tested Positive for Covid. How We Survived [RR 609]

01-26-2021

Career Upgrade: Service Manager to Shop Owner at 29 Years Old [RR 608]

01-22-2021

Pre Scheduling Appointments – The Time Has Come [THA 207]

01-21-2021

Owner, Technician, Service Advisor – Working Together – AAPEX 2020 Honors [RR 606]

01-15-2021

Proof of Concept [THA 206]

01-14-2021

How to Implement Your Own Apprentice Program [RR 605]

01-12-2021

Requirement for Growing a Branch Store [THA 205]

01-07-2021

What Will 2021 Be Like? [THA 204]

12-31-2020

Reflections of My First Episode and Prudent Advice for the Ages [RR 600]

12-25-2020

How My Business Changed as a Result of Covid-19 – A Look Back [THA 203]

12-24-2020

Social Media Influencer- Do What is Right and Not Easy [RR 598]

12-18-2020

Why Fix a Negative Attitude in your Shop [THA 202]

12-17-2020

Thinking Way Outside the Box with Greg Buckley [RR 597]

12-15-2020

Hiring a Business Coach [RR 596]

12-11-2020

Frank Scandura – 20 Questions in 30 Minutes [RR 595]

12-08-2020

Hiring Superstars with Jerry Kezhaya and Dr. Laura Shwaluk [RR 594]

12-04-2020

A Blessing in Disguise From My Biggest Mistake [THA 200]

12-03-2020

Buying & Selling: A Tale of Two Deals [THA 199]

11-26-2020

Four Corner – Four Wall Shop Inspection [THA 198]

11-19-2020

Doug Grills – 20 Questions in 30 Minutes [RR 589]

11-17-2020

The Difference: Dealership Tech Now Works for an Independent. Why? [RR 588]

11-13-2020

Electric Vehicles – The Future Unfolds [THA 197]

11-12-2020

Four Ways to Generate Income Using ESBI with Gerry Frank [RR 587]

11-10-2020

Dave Kusa – 20 Questions in 30 Minutes [RR 583]

10-27-2020

Tag Cloud

Key Word Search

Business Coaches / Advice / Leadership

What If Your Shop’s Newsletter Became Your Best Marketing Tool? [RR 1117]

11-10-2026

Mastering Shop Flow Part 2: Capacity Planning and Proactive Service Proposals [THA 510]

11-06-2026

Lost in Translation: Why Customers Ignore Deferred Work [RR 1116]

11-03-2026

Are You Diagnosing Vehicles or Just Throwing Parts at Them? [THA 509]

10-30-2026

You Don’t Have to Be a Programmer to Build AI Tools for Your Shop [RR 1115]

10-27-2026

Why Electrical Fundamentals, Service Information, and Technician Training Matter [THA 508]

10-23-2026

Shop Succession Without Retirement: How Three Employees Became Owners [RR 1114]

10-20-2026

From Technician to Shop Owner: The Challenges You Never Saw Coming [THA 507]

10-16-2026

Authenticity Is Your Shop’s Best Marketing Strategy [RR 1113]

10-13-2026

The Human Side of Auto Repair: Emotional Intelligence, Mentorship, and Leadership [THA 506]

10-09-2026

AAPEX 2026: What to See, Learn, and Experience [RR 1112]

10-06-2026

How to Turn Call Recordings Into Coaching, Conversions, and Customers [THA 505]

10-02-2026

Stop Losing Price Shoppers: Give Them a Price Range [RR 1111]

09-29-2026

Work Together, Thrive Together, Build a Business You Can Sell [THA 504]

09-25-2026

Inside the Role of a Performance and Accountability Team Leader [RR 1110]

09-22-2026

How to Develop a General Manager for Your Auto Repair Shop [THA 503]

09-18-2026

From Daily Profit to Long-Term Business Value [RR 1109]

09-15-2026

The Automotive Hiring Cycle: When and How to Recruit Top Technicians [THA 502]

09-11-2026

Technician Talk

What If Your Shop’s Newsletter Became Your Best Marketing Tool? [RR 1117]

11-10-2026

Mastering Shop Flow Part 2: Capacity Planning and Proactive Service Proposals [THA 510]

11-06-2026

Lost in Translation: Why Customers Ignore Deferred Work [RR 1116]

11-03-2026

Are You Diagnosing Vehicles or Just Throwing Parts at Them? [THA 509]

10-30-2026

You Don’t Have to Be a Programmer to Build AI Tools for Your Shop [RR 1115]

10-27-2026

Why Electrical Fundamentals, Service Information, and Technician Training Matter [THA 508]

10-23-2026

Shop Succession Without Retirement: How Three Employees Became Owners [RR 1114]

10-20-2026

From Technician to Shop Owner: The Challenges You Never Saw Coming [THA 507]

10-16-2026

Authenticity Is Your Shop’s Best Marketing Strategy [RR 1113]

10-13-2026

The Human Side of Auto Repair: Emotional Intelligence, Mentorship, and Leadership [THA 506]

10-09-2026

AAPEX 2026: What to See, Learn, and Experience [RR 1112]

10-06-2026

How to Turn Call Recordings Into Coaching, Conversions, and Customers [THA 505]

10-02-2026

Stop Losing Price Shoppers: Give Them a Price Range [RR 1111]

09-29-2026

Work Together, Thrive Together, Build a Business You Can Sell [THA 504]

09-25-2026

Inside the Role of a Performance and Accountability Team Leader [RR 1110]

09-22-2026

How to Develop a General Manager for Your Auto Repair Shop [THA 503]

09-18-2026

From Daily Profit to Long-Term Business Value [RR 1109]

09-15-2026

The Automotive Hiring Cycle: When and How to Recruit Top Technicians [THA 502]

09-11-2026

Training / Future Technicians / Education

What If Your Shop’s Newsletter Became Your Best Marketing Tool? [RR 1117]

11-10-2026

Mastering Shop Flow Part 2: Capacity Planning and Proactive Service Proposals [THA 510]

11-06-2026

Lost in Translation: Why Customers Ignore Deferred Work [RR 1116]

11-03-2026

Are You Diagnosing Vehicles or Just Throwing Parts at Them? [THA 509]

10-30-2026

You Don’t Have to Be a Programmer to Build AI Tools for Your Shop [RR 1115]

10-27-2026

Why Electrical Fundamentals, Service Information, and Technician Training Matter [THA 508]

10-23-2026

Shop Succession Without Retirement: How Three Employees Became Owners [RR 1114]

10-20-2026

From Technician to Shop Owner: The Challenges You Never Saw Coming [THA 507]

10-16-2026

Authenticity Is Your Shop’s Best Marketing Strategy [RR 1113]

10-13-2026

The Human Side of Auto Repair: Emotional Intelligence, Mentorship, and Leadership [THA 506]

10-09-2026

AAPEX 2026: What to See, Learn, and Experience [RR 1112]

10-06-2026

How to Turn Call Recordings Into Coaching, Conversions, and Customers [THA 505]

10-02-2026

Stop Losing Price Shoppers: Give Them a Price Range [RR 1111]

09-29-2026

Work Together, Thrive Together, Build a Business You Can Sell [THA 504]

09-25-2026

Inside the Role of a Performance and Accountability Team Leader [RR 1110]

09-22-2026

How to Develop a General Manager for Your Auto Repair Shop [THA 503]

09-18-2026

From Daily Profit to Long-Term Business Value [RR 1109]

09-15-2026

The Automotive Hiring Cycle: When and How to Recruit Top Technicians [THA 502]

09-11-2026

Industry Thought Leaders

What If Your Shop’s Newsletter Became Your Best Marketing Tool? [RR 1117]

11-10-2026

Mastering Shop Flow Part 2: Capacity Planning and Proactive Service Proposals [THA 510]

11-06-2026

Lost in Translation: Why Customers Ignore Deferred Work [RR 1116]

11-03-2026

Are You Diagnosing Vehicles or Just Throwing Parts at Them? [THA 509]

10-30-2026

You Don’t Have to Be a Programmer to Build AI Tools for Your Shop [RR 1115]

10-27-2026

Why Electrical Fundamentals, Service Information, and Technician Training Matter [THA 508]

10-23-2026

Shop Succession Without Retirement: How Three Employees Became Owners [RR 1114]

10-20-2026

From Technician to Shop Owner: The Challenges You Never Saw Coming [THA 507]

10-16-2026

Authenticity Is Your Shop’s Best Marketing Strategy [RR 1113]

10-13-2026

The Human Side of Auto Repair: Emotional Intelligence, Mentorship, and Leadership [THA 506]

10-09-2026

AAPEX 2026: What to See, Learn, and Experience [RR 1112]

10-06-2026

How to Turn Call Recordings Into Coaching, Conversions, and Customers [THA 505]

10-02-2026

Stop Losing Price Shoppers: Give Them a Price Range [RR 1111]

09-29-2026

Work Together, Thrive Together, Build a Business You Can Sell [THA 504]

09-25-2026

Inside the Role of a Performance and Accountability Team Leader [RR 1110]

09-22-2026

How to Develop a General Manager for Your Auto Repair Shop [THA 503]

09-18-2026

From Daily Profit to Long-Term Business Value [RR 1109]

09-15-2026

The Automotive Hiring Cycle: When and How to Recruit Top Technicians [THA 502]

09-11-2026

Industry Women Series

What If Your Shop’s Newsletter Became Your Best Marketing Tool? [RR 1117]

11-10-2026

Mastering Shop Flow Part 2: Capacity Planning and Proactive Service Proposals [THA 510]

11-06-2026

Lost in Translation: Why Customers Ignore Deferred Work [RR 1116]

11-03-2026

Are You Diagnosing Vehicles or Just Throwing Parts at Them? [THA 509]

10-30-2026

You Don’t Have to Be a Programmer to Build AI Tools for Your Shop [RR 1115]

10-27-2026

Why Electrical Fundamentals, Service Information, and Technician Training Matter [THA 508]

10-23-2026

Shop Succession Without Retirement: How Three Employees Became Owners [RR 1114]

10-20-2026

From Technician to Shop Owner: The Challenges You Never Saw Coming [THA 507]

10-16-2026

Authenticity Is Your Shop’s Best Marketing Strategy [RR 1113]

10-13-2026

The Human Side of Auto Repair: Emotional Intelligence, Mentorship, and Leadership [THA 506]

10-09-2026

AAPEX 2026: What to See, Learn, and Experience [RR 1112]

10-06-2026

How to Turn Call Recordings Into Coaching, Conversions, and Customers [THA 505]

10-02-2026

Stop Losing Price Shoppers: Give Them a Price Range [RR 1111]

09-29-2026

Work Together, Thrive Together, Build a Business You Can Sell [THA 504]

09-25-2026

Inside the Role of a Performance and Accountability Team Leader [RR 1110]

09-22-2026

How to Develop a General Manager for Your Auto Repair Shop [THA 503]

09-18-2026

From Daily Profit to Long-Term Business Value [RR 1109]

09-15-2026

The Automotive Hiring Cycle: When and How to Recruit Top Technicians [THA 502]

09-11-2026

Married Partners: Women Series

What If Your Shop’s Newsletter Became Your Best Marketing Tool? [RR 1117]

11-10-2026

Mastering Shop Flow Part 2: Capacity Planning and Proactive Service Proposals [THA 510]

11-06-2026

Lost in Translation: Why Customers Ignore Deferred Work [RR 1116]

11-03-2026

Are You Diagnosing Vehicles or Just Throwing Parts at Them? [THA 509]

10-30-2026

You Don’t Have to Be a Programmer to Build AI Tools for Your Shop [RR 1115]

10-27-2026

Why Electrical Fundamentals, Service Information, and Technician Training Matter [THA 508]

10-23-2026

Shop Succession Without Retirement: How Three Employees Became Owners [RR 1114]

10-20-2026

From Technician to Shop Owner: The Challenges You Never Saw Coming [THA 507]

10-16-2026

Authenticity Is Your Shop’s Best Marketing Strategy [RR 1113]

10-13-2026

The Human Side of Auto Repair: Emotional Intelligence, Mentorship, and Leadership [THA 506]

10-09-2026

AAPEX 2026: What to See, Learn, and Experience [RR 1112]

10-06-2026

How to Turn Call Recordings Into Coaching, Conversions, and Customers [THA 505]

10-02-2026

Stop Losing Price Shoppers: Give Them a Price Range [RR 1111]

09-29-2026

Work Together, Thrive Together, Build a Business You Can Sell [THA 504]

09-25-2026

Inside the Role of a Performance and Accountability Team Leader [RR 1110]

09-22-2026

How to Develop a General Manager for Your Auto Repair Shop [THA 503]

09-18-2026

From Daily Profit to Long-Term Business Value [RR 1109]

09-15-2026

The Automotive Hiring Cycle: When and How to Recruit Top Technicians [THA 502]

09-11-2026

Technology Series / Web / Social / Diagnostics

What If Your Shop’s Newsletter Became Your Best Marketing Tool? [RR 1117]

11-10-2026

Mastering Shop Flow Part 2: Capacity Planning and Proactive Service Proposals [THA 510]

11-06-2026

Lost in Translation: Why Customers Ignore Deferred Work [RR 1116]

11-03-2026

Are You Diagnosing Vehicles or Just Throwing Parts at Them? [THA 509]

10-30-2026

You Don’t Have to Be a Programmer to Build AI Tools for Your Shop [RR 1115]

10-27-2026

Why Electrical Fundamentals, Service Information, and Technician Training Matter [THA 508]

10-23-2026

Shop Succession Without Retirement: How Three Employees Became Owners [RR 1114]

10-20-2026

From Technician to Shop Owner: The Challenges You Never Saw Coming [THA 507]

10-16-2026

Authenticity Is Your Shop’s Best Marketing Strategy [RR 1113]

10-13-2026

The Human Side of Auto Repair: Emotional Intelligence, Mentorship, and Leadership [THA 506]

10-09-2026

AAPEX 2026: What to See, Learn, and Experience [RR 1112]

10-06-2026

How to Turn Call Recordings Into Coaching, Conversions, and Customers [THA 505]

10-02-2026

Stop Losing Price Shoppers: Give Them a Price Range [RR 1111]

09-29-2026

Work Together, Thrive Together, Build a Business You Can Sell [THA 504]

09-25-2026

Inside the Role of a Performance and Accountability Team Leader [RR 1110]

09-22-2026

How to Develop a General Manager for Your Auto Repair Shop [THA 503]

09-18-2026

From Daily Profit to Long-Term Business Value [RR 1109]

09-15-2026

The Automotive Hiring Cycle: When and How to Recruit Top Technicians [THA 502]

09-11-2026

Multi-Shop Owners

What If Your Shop’s Newsletter Became Your Best Marketing Tool? [RR 1117]

11-10-2026

Mastering Shop Flow Part 2: Capacity Planning and Proactive Service Proposals [THA 510]

11-06-2026

Lost in Translation: Why Customers Ignore Deferred Work [RR 1116]

11-03-2026

Are You Diagnosing Vehicles or Just Throwing Parts at Them? [THA 509]

10-30-2026

You Don’t Have to Be a Programmer to Build AI Tools for Your Shop [RR 1115]

10-27-2026

Why Electrical Fundamentals, Service Information, and Technician Training Matter [THA 508]

10-23-2026

Shop Succession Without Retirement: How Three Employees Became Owners [RR 1114]

10-20-2026

From Technician to Shop Owner: The Challenges You Never Saw Coming [THA 507]

10-16-2026

Authenticity Is Your Shop’s Best Marketing Strategy [RR 1113]

10-13-2026

The Human Side of Auto Repair: Emotional Intelligence, Mentorship, and Leadership [THA 506]

10-09-2026

AAPEX 2026: What to See, Learn, and Experience [RR 1112]

10-06-2026

How to Turn Call Recordings Into Coaching, Conversions, and Customers [THA 505]

10-02-2026

Stop Losing Price Shoppers: Give Them a Price Range [RR 1111]

09-29-2026

Work Together, Thrive Together, Build a Business You Can Sell [THA 504]

09-25-2026

Inside the Role of a Performance and Accountability Team Leader [RR 1110]

09-22-2026

How to Develop a General Manager for Your Auto Repair Shop [THA 503]

09-18-2026

From Daily Profit to Long-Term Business Value [RR 1109]

09-15-2026

The Automotive Hiring Cycle: When and How to Recruit Top Technicians [THA 502]

09-11-2026

Support Services

What If Your Shop’s Newsletter Became Your Best Marketing Tool? [RR 1117]

11-10-2026

Mastering Shop Flow Part 2: Capacity Planning and Proactive Service Proposals [THA 510]

11-06-2026

Lost in Translation: Why Customers Ignore Deferred Work [RR 1116]

11-03-2026

Are You Diagnosing Vehicles or Just Throwing Parts at Them? [THA 509]

10-30-2026

You Don’t Have to Be a Programmer to Build AI Tools for Your Shop [RR 1115]

10-27-2026

Why Electrical Fundamentals, Service Information, and Technician Training Matter [THA 508]

10-23-2026

Shop Succession Without Retirement: How Three Employees Became Owners [RR 1114]

10-20-2026

From Technician to Shop Owner: The Challenges You Never Saw Coming [THA 507]

10-16-2026

Authenticity Is Your Shop’s Best Marketing Strategy [RR 1113]

10-13-2026

The Human Side of Auto Repair: Emotional Intelligence, Mentorship, and Leadership [THA 506]

10-09-2026

AAPEX 2026: What to See, Learn, and Experience [RR 1112]

10-06-2026

How to Turn Call Recordings Into Coaching, Conversions, and Customers [THA 505]

10-02-2026

Stop Losing Price Shoppers: Give Them a Price Range [RR 1111]

09-29-2026

Work Together, Thrive Together, Build a Business You Can Sell [THA 504]

09-25-2026

Inside the Role of a Performance and Accountability Team Leader [RR 1110]

09-22-2026

How to Develop a General Manager for Your Auto Repair Shop [THA 503]

09-18-2026

From Daily Profit to Long-Term Business Value [RR 1109]

09-15-2026

The Automotive Hiring Cycle: When and How to Recruit Top Technicians [THA 502]

09-11-2026

Educators

What If Your Shop’s Newsletter Became Your Best Marketing Tool? [RR 1117]

11-10-2026

Mastering Shop Flow Part 2: Capacity Planning and Proactive Service Proposals [THA 510]

11-06-2026

Lost in Translation: Why Customers Ignore Deferred Work [RR 1116]

11-03-2026

Are You Diagnosing Vehicles or Just Throwing Parts at Them? [THA 509]

10-30-2026

You Don’t Have to Be a Programmer to Build AI Tools for Your Shop [RR 1115]

10-27-2026

Why Electrical Fundamentals, Service Information, and Technician Training Matter [THA 508]

10-23-2026

Shop Succession Without Retirement: How Three Employees Became Owners [RR 1114]

10-20-2026

From Technician to Shop Owner: The Challenges You Never Saw Coming [THA 507]

10-16-2026

Authenticity Is Your Shop’s Best Marketing Strategy [RR 1113]

10-13-2026

The Human Side of Auto Repair: Emotional Intelligence, Mentorship, and Leadership [THA 506]

10-09-2026

AAPEX 2026: What to See, Learn, and Experience [RR 1112]

10-06-2026

How to Turn Call Recordings Into Coaching, Conversions, and Customers [THA 505]

10-02-2026

Stop Losing Price Shoppers: Give Them a Price Range [RR 1111]

09-29-2026

Work Together, Thrive Together, Build a Business You Can Sell [THA 504]

09-25-2026

Inside the Role of a Performance and Accountability Team Leader [RR 1110]

09-22-2026

How to Develop a General Manager for Your Auto Repair Shop [THA 503]

09-18-2026

From Daily Profit to Long-Term Business Value [RR 1109]

09-15-2026

The Automotive Hiring Cycle: When and How to Recruit Top Technicians [THA 502]

09-11-2026

Town Hall Academy

What If Your Shop’s Newsletter Became Your Best Marketing Tool? [RR 1117]

11-10-2026

Mastering Shop Flow Part 2: Capacity Planning and Proactive Service Proposals [THA 510]

11-06-2026

Lost in Translation: Why Customers Ignore Deferred Work [RR 1116]

11-03-2026

Are You Diagnosing Vehicles or Just Throwing Parts at Them? [THA 509]

10-30-2026

You Don’t Have to Be a Programmer to Build AI Tools for Your Shop [RR 1115]

10-27-2026

Why Electrical Fundamentals, Service Information, and Technician Training Matter [THA 508]

10-23-2026

Shop Succession Without Retirement: How Three Employees Became Owners [RR 1114]

10-20-2026

From Technician to Shop Owner: The Challenges You Never Saw Coming [THA 507]

10-16-2026

Authenticity Is Your Shop’s Best Marketing Strategy [RR 1113]

10-13-2026

The Human Side of Auto Repair: Emotional Intelligence, Mentorship, and Leadership [THA 506]

10-09-2026

AAPEX 2026: What to See, Learn, and Experience [RR 1112]

10-06-2026

How to Turn Call Recordings Into Coaching, Conversions, and Customers [THA 505]

10-02-2026

Stop Losing Price Shoppers: Give Them a Price Range [RR 1111]

09-29-2026

Work Together, Thrive Together, Build a Business You Can Sell [THA 504]

09-25-2026

Inside the Role of a Performance and Accountability Team Leader [RR 1110]

09-22-2026

How to Develop a General Manager for Your Auto Repair Shop [THA 503]

09-18-2026

From Daily Profit to Long-Term Business Value [RR 1109]

09-15-2026

The Automotive Hiring Cycle: When and How to Recruit Top Technicians [THA 502]

09-11-2026

What If Your Shop’s Newsletter Became Your Best Marketing Tool? [RR 1117]

11-10-2026

Mastering Shop Flow Part 2: Capacity Planning and Proactive Service Proposals [THA 510]

11-06-2026

Lost in Translation: Why Customers Ignore Deferred Work [RR 1116]

11-03-2026

Are You Diagnosing Vehicles or Just Throwing Parts at Them? [THA 509]

10-30-2026

You Don’t Have to Be a Programmer to Build AI Tools for Your Shop [RR 1115]

10-27-2026

Why Electrical Fundamentals, Service Information, and Technician Training Matter [THA 508]

10-23-2026

Shop Succession Without Retirement: How Three Employees Became Owners [RR 1114]

10-20-2026

From Technician to Shop Owner: The Challenges You Never Saw Coming [THA 507]

10-16-2026

Authenticity Is Your Shop’s Best Marketing Strategy [RR 1113]

10-13-2026

The Human Side of Auto Repair: Emotional Intelligence, Mentorship, and Leadership [THA 506]

10-09-2026

AAPEX 2026: What to See, Learn, and Experience [RR 1112]

10-06-2026

How to Turn Call Recordings Into Coaching, Conversions, and Customers [THA 505]

10-02-2026

Stop Losing Price Shoppers: Give Them a Price Range [RR 1111]

09-29-2026

Work Together, Thrive Together, Build a Business You Can Sell [THA 504]

09-25-2026

Inside the Role of a Performance and Accountability Team Leader [RR 1110]

09-22-2026

How to Develop a General Manager for Your Auto Repair Shop [THA 503]

09-18-2026

From Daily Profit to Long-Term Business Value [RR 1109]

09-15-2026

The Automotive Hiring Cycle: When and How to Recruit Top Technicians [THA 502]

09-11-2026