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Archives

Shop Owners / Entrepreneurs

FTR 038: Jennifer Filzen – Create a Ripple Effect of Joy With and For Your Customers

03-25-2019

RR 416: Preparing Your Shop For Tomorrows Technicians – How To Attract and Retain Your Team

03-22-2019

THA 111: Building New Customers

03-20-2019

RR 415: Mitch Schneider – Legacy Aftermarket Influencer

03-19-2019

FTR 037: Scott Wheeler – Are You Really Listening to Your Customer?

03-18-2019

RR 414: Elevating Our Industry’s Definition of Mechanic/Technician

03-15-2019

THA 110: Charging What We Are Worth

03-13-2019

RR 413: Jill Trotta on Pricing Transparency

03-12-2019

FTR 036: Dwayne Myers – Say NO to the Technician Shortage

03-11-2019

RR 412: Dave Fischer – OSHA and Labor Law Expert Helps You Minimize Fines and Get Compliant

03-08-2019

THA 109: How to Handle the Overload of Information, Workload and All That You Have to Learn.

03-06-2019

RR 411: Changing of the Guard at ASCCA with Incoming President John Eppstein

03-05-2019

FTR 035: Aaron Shaffer – Sell Premium Products For All the Right Reasons

03-04-2019

RR 410: Tom Ham – Running Your Business Remotely

03-01-2019

THA 108: The Value of a Professional HR Support Company

02-27-2019

RR 409: AJ Nealey: Living the Dream. Turned His Vision Into His Reality. No, is Hard To Say for AJ!

02-26-2019

RR 408: Scott Shotton – Straight Talk on Entry Level Technicians, Tips on Becoming an Aftermarket Trainer and Post-Secondary Automotive Education

02-22-2019

THA 107: Discover How To Keep Your Women Customers For Life

02-20-2019

RR 407: Dennis Montalbano: He Survived a Heart Attack and Stroke and so Did His Business!

02-19-2019

RR 406: Geek Talk 2.0 Part 3: The Independents Biggest Competitor

02-15-2019

THA 106: Managing a Negative Online Review

02-13-2019

RR 405: Barry Barrett – Book Review – Never Split The Difference by Chris Voss

02-12-2019

THA 105: Catering to the Millennial Customer

02-06-2019

RR 403: Lucas Underwood – Take Ownership and Learn from your Mistakes. Find Humility.

02-05-2019

Tag Cloud

Key Word Search

Business Coaches / Advice / Leadership

Future-Proofing the Automotive Industry: Consolidation, AI, and Career Evolution [THA 467]

01-09-2026

The Four Defining Roles in Your Business Story: Victim, Villain, Hero, and Guide [RR 1073]

01-06-2026

The Chicken or the Egg Trap: Hiring and Marketing for Auto Repair Shops [THA 466]

01-02-2026

Profitable vs. Valuable: The Hard Truth About Selling Your Shop [RR 1072]

12-30-2025

Vehicle Service Experts: Resources, Strategy and Best Practices for Shops [THA 465]

12-26-2025

When Customers Ask AI First: What Shop Owners Need to Know [RR 1071]

12-23-2025

The Aussie Connection: US and Australian Auto Repair Face Parallel Challenges [THA 464]

12-19-2025

The Level Testing Sales Amplifier: A Tiered System for Auto Repair Diagnostics [RR 1070]

12-16-2025

The Power of ASE Certification: 40% Better Productivity and 60% Fewer Comebacks [THA 463]

12-12-2025

The Future of Automotive Services: Diversify or Get Left Behind [RR 1069]

12-09-2025

Finding Joy in Your Business Again: The Shop Owner’s Comeback Story [THA 462]

12-05-2025

The Value of Diverse Training at ASTA 2025: From Finance to Mental Health [RR 1068]

12-02-2025

Building a Foundation to Prevent Employee Turnover [THA 461]

11-28-2025

People Love to Buy, They Don’t Like to Be Sold [RR 1067]

11-25-2025

Good Debt, Bad Debt: Distinguishing Healthy Leverage from Financial Risk [THA 460]

11-21-2025

Rock Your Role: Creating an Experience Employees and Customers Cheer For [RR 1066]

11-18-2025

Train the Trainer: Building an Industry Boot Camp for Automotive Educators [THA 459]

11-14-2025

Helping People Do Life in Auto Repair [RR 1065]

11-11-2025

Technician Talk

Future-Proofing the Automotive Industry: Consolidation, AI, and Career Evolution [THA 467]

01-09-2026

The Four Defining Roles in Your Business Story: Victim, Villain, Hero, and Guide [RR 1073]

01-06-2026

The Chicken or the Egg Trap: Hiring and Marketing for Auto Repair Shops [THA 466]

01-02-2026

Profitable vs. Valuable: The Hard Truth About Selling Your Shop [RR 1072]

12-30-2025

Vehicle Service Experts: Resources, Strategy and Best Practices for Shops [THA 465]

12-26-2025

When Customers Ask AI First: What Shop Owners Need to Know [RR 1071]

12-23-2025

The Aussie Connection: US and Australian Auto Repair Face Parallel Challenges [THA 464]

12-19-2025

The Level Testing Sales Amplifier: A Tiered System for Auto Repair Diagnostics [RR 1070]

12-16-2025

The Power of ASE Certification: 40% Better Productivity and 60% Fewer Comebacks [THA 463]

12-12-2025

The Future of Automotive Services: Diversify or Get Left Behind [RR 1069]

12-09-2025

Finding Joy in Your Business Again: The Shop Owner’s Comeback Story [THA 462]

12-05-2025

The Value of Diverse Training at ASTA 2025: From Finance to Mental Health [RR 1068]

12-02-2025

Building a Foundation to Prevent Employee Turnover [THA 461]

11-28-2025

People Love to Buy, They Don’t Like to Be Sold [RR 1067]

11-25-2025

Good Debt, Bad Debt: Distinguishing Healthy Leverage from Financial Risk [THA 460]

11-21-2025

Rock Your Role: Creating an Experience Employees and Customers Cheer For [RR 1066]

11-18-2025

Train the Trainer: Building an Industry Boot Camp for Automotive Educators [THA 459]

11-14-2025

Helping People Do Life in Auto Repair [RR 1065]

11-11-2025

Training / Future Technicians / Education

Future-Proofing the Automotive Industry: Consolidation, AI, and Career Evolution [THA 467]

01-09-2026

The Four Defining Roles in Your Business Story: Victim, Villain, Hero, and Guide [RR 1073]

01-06-2026

The Chicken or the Egg Trap: Hiring and Marketing for Auto Repair Shops [THA 466]

01-02-2026

Profitable vs. Valuable: The Hard Truth About Selling Your Shop [RR 1072]

12-30-2025

Vehicle Service Experts: Resources, Strategy and Best Practices for Shops [THA 465]

12-26-2025

When Customers Ask AI First: What Shop Owners Need to Know [RR 1071]

12-23-2025

The Aussie Connection: US and Australian Auto Repair Face Parallel Challenges [THA 464]

12-19-2025

The Level Testing Sales Amplifier: A Tiered System for Auto Repair Diagnostics [RR 1070]

12-16-2025

The Power of ASE Certification: 40% Better Productivity and 60% Fewer Comebacks [THA 463]

12-12-2025

The Future of Automotive Services: Diversify or Get Left Behind [RR 1069]

12-09-2025

Finding Joy in Your Business Again: The Shop Owner’s Comeback Story [THA 462]

12-05-2025

The Value of Diverse Training at ASTA 2025: From Finance to Mental Health [RR 1068]

12-02-2025

Building a Foundation to Prevent Employee Turnover [THA 461]

11-28-2025

People Love to Buy, They Don’t Like to Be Sold [RR 1067]

11-25-2025

Good Debt, Bad Debt: Distinguishing Healthy Leverage from Financial Risk [THA 460]

11-21-2025

Rock Your Role: Creating an Experience Employees and Customers Cheer For [RR 1066]

11-18-2025

Train the Trainer: Building an Industry Boot Camp for Automotive Educators [THA 459]

11-14-2025

Helping People Do Life in Auto Repair [RR 1065]

11-11-2025

Industry Thought Leaders

Future-Proofing the Automotive Industry: Consolidation, AI, and Career Evolution [THA 467]

01-09-2026

The Four Defining Roles in Your Business Story: Victim, Villain, Hero, and Guide [RR 1073]

01-06-2026

The Chicken or the Egg Trap: Hiring and Marketing for Auto Repair Shops [THA 466]

01-02-2026

Profitable vs. Valuable: The Hard Truth About Selling Your Shop [RR 1072]

12-30-2025

Vehicle Service Experts: Resources, Strategy and Best Practices for Shops [THA 465]

12-26-2025

When Customers Ask AI First: What Shop Owners Need to Know [RR 1071]

12-23-2025

The Aussie Connection: US and Australian Auto Repair Face Parallel Challenges [THA 464]

12-19-2025

The Level Testing Sales Amplifier: A Tiered System for Auto Repair Diagnostics [RR 1070]

12-16-2025

The Power of ASE Certification: 40% Better Productivity and 60% Fewer Comebacks [THA 463]

12-12-2025

The Future of Automotive Services: Diversify or Get Left Behind [RR 1069]

12-09-2025

Finding Joy in Your Business Again: The Shop Owner’s Comeback Story [THA 462]

12-05-2025

The Value of Diverse Training at ASTA 2025: From Finance to Mental Health [RR 1068]

12-02-2025

Building a Foundation to Prevent Employee Turnover [THA 461]

11-28-2025

People Love to Buy, They Don’t Like to Be Sold [RR 1067]

11-25-2025

Good Debt, Bad Debt: Distinguishing Healthy Leverage from Financial Risk [THA 460]

11-21-2025

Rock Your Role: Creating an Experience Employees and Customers Cheer For [RR 1066]

11-18-2025

Train the Trainer: Building an Industry Boot Camp for Automotive Educators [THA 459]

11-14-2025

Helping People Do Life in Auto Repair [RR 1065]

11-11-2025

Industry Women Series

Future-Proofing the Automotive Industry: Consolidation, AI, and Career Evolution [THA 467]

01-09-2026

The Four Defining Roles in Your Business Story: Victim, Villain, Hero, and Guide [RR 1073]

01-06-2026

The Chicken or the Egg Trap: Hiring and Marketing for Auto Repair Shops [THA 466]

01-02-2026

Profitable vs. Valuable: The Hard Truth About Selling Your Shop [RR 1072]

12-30-2025

Vehicle Service Experts: Resources, Strategy and Best Practices for Shops [THA 465]

12-26-2025

When Customers Ask AI First: What Shop Owners Need to Know [RR 1071]

12-23-2025

The Aussie Connection: US and Australian Auto Repair Face Parallel Challenges [THA 464]

12-19-2025

The Level Testing Sales Amplifier: A Tiered System for Auto Repair Diagnostics [RR 1070]

12-16-2025

The Power of ASE Certification: 40% Better Productivity and 60% Fewer Comebacks [THA 463]

12-12-2025

The Future of Automotive Services: Diversify or Get Left Behind [RR 1069]

12-09-2025

Finding Joy in Your Business Again: The Shop Owner’s Comeback Story [THA 462]

12-05-2025

The Value of Diverse Training at ASTA 2025: From Finance to Mental Health [RR 1068]

12-02-2025

Building a Foundation to Prevent Employee Turnover [THA 461]

11-28-2025

People Love to Buy, They Don’t Like to Be Sold [RR 1067]

11-25-2025

Good Debt, Bad Debt: Distinguishing Healthy Leverage from Financial Risk [THA 460]

11-21-2025

Rock Your Role: Creating an Experience Employees and Customers Cheer For [RR 1066]

11-18-2025

Train the Trainer: Building an Industry Boot Camp for Automotive Educators [THA 459]

11-14-2025

Helping People Do Life in Auto Repair [RR 1065]

11-11-2025

Married Partners: Women Series

Future-Proofing the Automotive Industry: Consolidation, AI, and Career Evolution [THA 467]

01-09-2026

The Four Defining Roles in Your Business Story: Victim, Villain, Hero, and Guide [RR 1073]

01-06-2026

The Chicken or the Egg Trap: Hiring and Marketing for Auto Repair Shops [THA 466]

01-02-2026

Profitable vs. Valuable: The Hard Truth About Selling Your Shop [RR 1072]

12-30-2025

Vehicle Service Experts: Resources, Strategy and Best Practices for Shops [THA 465]

12-26-2025

When Customers Ask AI First: What Shop Owners Need to Know [RR 1071]

12-23-2025

The Aussie Connection: US and Australian Auto Repair Face Parallel Challenges [THA 464]

12-19-2025

The Level Testing Sales Amplifier: A Tiered System for Auto Repair Diagnostics [RR 1070]

12-16-2025

The Power of ASE Certification: 40% Better Productivity and 60% Fewer Comebacks [THA 463]

12-12-2025

The Future of Automotive Services: Diversify or Get Left Behind [RR 1069]

12-09-2025

Finding Joy in Your Business Again: The Shop Owner’s Comeback Story [THA 462]

12-05-2025

The Value of Diverse Training at ASTA 2025: From Finance to Mental Health [RR 1068]

12-02-2025

Building a Foundation to Prevent Employee Turnover [THA 461]

11-28-2025

People Love to Buy, They Don’t Like to Be Sold [RR 1067]

11-25-2025

Good Debt, Bad Debt: Distinguishing Healthy Leverage from Financial Risk [THA 460]

11-21-2025

Rock Your Role: Creating an Experience Employees and Customers Cheer For [RR 1066]

11-18-2025

Train the Trainer: Building an Industry Boot Camp for Automotive Educators [THA 459]

11-14-2025

Helping People Do Life in Auto Repair [RR 1065]

11-11-2025

Technology Series / Web / Social / Diagnostics

Future-Proofing the Automotive Industry: Consolidation, AI, and Career Evolution [THA 467]

01-09-2026

The Four Defining Roles in Your Business Story: Victim, Villain, Hero, and Guide [RR 1073]

01-06-2026

The Chicken or the Egg Trap: Hiring and Marketing for Auto Repair Shops [THA 466]

01-02-2026

Profitable vs. Valuable: The Hard Truth About Selling Your Shop [RR 1072]

12-30-2025

Vehicle Service Experts: Resources, Strategy and Best Practices for Shops [THA 465]

12-26-2025

When Customers Ask AI First: What Shop Owners Need to Know [RR 1071]

12-23-2025

The Aussie Connection: US and Australian Auto Repair Face Parallel Challenges [THA 464]

12-19-2025

The Level Testing Sales Amplifier: A Tiered System for Auto Repair Diagnostics [RR 1070]

12-16-2025

The Power of ASE Certification: 40% Better Productivity and 60% Fewer Comebacks [THA 463]

12-12-2025

The Future of Automotive Services: Diversify or Get Left Behind [RR 1069]

12-09-2025

Finding Joy in Your Business Again: The Shop Owner’s Comeback Story [THA 462]

12-05-2025

The Value of Diverse Training at ASTA 2025: From Finance to Mental Health [RR 1068]

12-02-2025

Building a Foundation to Prevent Employee Turnover [THA 461]

11-28-2025

People Love to Buy, They Don’t Like to Be Sold [RR 1067]

11-25-2025

Good Debt, Bad Debt: Distinguishing Healthy Leverage from Financial Risk [THA 460]

11-21-2025

Rock Your Role: Creating an Experience Employees and Customers Cheer For [RR 1066]

11-18-2025

Train the Trainer: Building an Industry Boot Camp for Automotive Educators [THA 459]

11-14-2025

Helping People Do Life in Auto Repair [RR 1065]

11-11-2025

Multi-Shop Owners

Future-Proofing the Automotive Industry: Consolidation, AI, and Career Evolution [THA 467]

01-09-2026

The Four Defining Roles in Your Business Story: Victim, Villain, Hero, and Guide [RR 1073]

01-06-2026

The Chicken or the Egg Trap: Hiring and Marketing for Auto Repair Shops [THA 466]

01-02-2026

Profitable vs. Valuable: The Hard Truth About Selling Your Shop [RR 1072]

12-30-2025

Vehicle Service Experts: Resources, Strategy and Best Practices for Shops [THA 465]

12-26-2025

When Customers Ask AI First: What Shop Owners Need to Know [RR 1071]

12-23-2025

The Aussie Connection: US and Australian Auto Repair Face Parallel Challenges [THA 464]

12-19-2025

The Level Testing Sales Amplifier: A Tiered System for Auto Repair Diagnostics [RR 1070]

12-16-2025

The Power of ASE Certification: 40% Better Productivity and 60% Fewer Comebacks [THA 463]

12-12-2025

The Future of Automotive Services: Diversify or Get Left Behind [RR 1069]

12-09-2025

Finding Joy in Your Business Again: The Shop Owner’s Comeback Story [THA 462]

12-05-2025

The Value of Diverse Training at ASTA 2025: From Finance to Mental Health [RR 1068]

12-02-2025

Building a Foundation to Prevent Employee Turnover [THA 461]

11-28-2025

People Love to Buy, They Don’t Like to Be Sold [RR 1067]

11-25-2025

Good Debt, Bad Debt: Distinguishing Healthy Leverage from Financial Risk [THA 460]

11-21-2025

Rock Your Role: Creating an Experience Employees and Customers Cheer For [RR 1066]

11-18-2025

Train the Trainer: Building an Industry Boot Camp for Automotive Educators [THA 459]

11-14-2025

Helping People Do Life in Auto Repair [RR 1065]

11-11-2025

Support Services

Future-Proofing the Automotive Industry: Consolidation, AI, and Career Evolution [THA 467]

01-09-2026

The Four Defining Roles in Your Business Story: Victim, Villain, Hero, and Guide [RR 1073]

01-06-2026

The Chicken or the Egg Trap: Hiring and Marketing for Auto Repair Shops [THA 466]

01-02-2026

Profitable vs. Valuable: The Hard Truth About Selling Your Shop [RR 1072]

12-30-2025

Vehicle Service Experts: Resources, Strategy and Best Practices for Shops [THA 465]

12-26-2025

When Customers Ask AI First: What Shop Owners Need to Know [RR 1071]

12-23-2025

The Aussie Connection: US and Australian Auto Repair Face Parallel Challenges [THA 464]

12-19-2025

The Level Testing Sales Amplifier: A Tiered System for Auto Repair Diagnostics [RR 1070]

12-16-2025

The Power of ASE Certification: 40% Better Productivity and 60% Fewer Comebacks [THA 463]

12-12-2025

The Future of Automotive Services: Diversify or Get Left Behind [RR 1069]

12-09-2025

Finding Joy in Your Business Again: The Shop Owner’s Comeback Story [THA 462]

12-05-2025

The Value of Diverse Training at ASTA 2025: From Finance to Mental Health [RR 1068]

12-02-2025

Building a Foundation to Prevent Employee Turnover [THA 461]

11-28-2025

People Love to Buy, They Don’t Like to Be Sold [RR 1067]

11-25-2025

Good Debt, Bad Debt: Distinguishing Healthy Leverage from Financial Risk [THA 460]

11-21-2025

Rock Your Role: Creating an Experience Employees and Customers Cheer For [RR 1066]

11-18-2025

Train the Trainer: Building an Industry Boot Camp for Automotive Educators [THA 459]

11-14-2025

Helping People Do Life in Auto Repair [RR 1065]

11-11-2025

Educators

Future-Proofing the Automotive Industry: Consolidation, AI, and Career Evolution [THA 467]

01-09-2026

The Four Defining Roles in Your Business Story: Victim, Villain, Hero, and Guide [RR 1073]

01-06-2026

The Chicken or the Egg Trap: Hiring and Marketing for Auto Repair Shops [THA 466]

01-02-2026

Profitable vs. Valuable: The Hard Truth About Selling Your Shop [RR 1072]

12-30-2025

Vehicle Service Experts: Resources, Strategy and Best Practices for Shops [THA 465]

12-26-2025

When Customers Ask AI First: What Shop Owners Need to Know [RR 1071]

12-23-2025

The Aussie Connection: US and Australian Auto Repair Face Parallel Challenges [THA 464]

12-19-2025

The Level Testing Sales Amplifier: A Tiered System for Auto Repair Diagnostics [RR 1070]

12-16-2025

The Power of ASE Certification: 40% Better Productivity and 60% Fewer Comebacks [THA 463]

12-12-2025

The Future of Automotive Services: Diversify or Get Left Behind [RR 1069]

12-09-2025

Finding Joy in Your Business Again: The Shop Owner’s Comeback Story [THA 462]

12-05-2025

The Value of Diverse Training at ASTA 2025: From Finance to Mental Health [RR 1068]

12-02-2025

Building a Foundation to Prevent Employee Turnover [THA 461]

11-28-2025

People Love to Buy, They Don’t Like to Be Sold [RR 1067]

11-25-2025

Good Debt, Bad Debt: Distinguishing Healthy Leverage from Financial Risk [THA 460]

11-21-2025

Rock Your Role: Creating an Experience Employees and Customers Cheer For [RR 1066]

11-18-2025

Train the Trainer: Building an Industry Boot Camp for Automotive Educators [THA 459]

11-14-2025

Helping People Do Life in Auto Repair [RR 1065]

11-11-2025

Town Hall Academy

Future-Proofing the Automotive Industry: Consolidation, AI, and Career Evolution [THA 467]

01-09-2026

The Four Defining Roles in Your Business Story: Victim, Villain, Hero, and Guide [RR 1073]

01-06-2026

The Chicken or the Egg Trap: Hiring and Marketing for Auto Repair Shops [THA 466]

01-02-2026

Profitable vs. Valuable: The Hard Truth About Selling Your Shop [RR 1072]

12-30-2025

Vehicle Service Experts: Resources, Strategy and Best Practices for Shops [THA 465]

12-26-2025

When Customers Ask AI First: What Shop Owners Need to Know [RR 1071]

12-23-2025

The Aussie Connection: US and Australian Auto Repair Face Parallel Challenges [THA 464]

12-19-2025

The Level Testing Sales Amplifier: A Tiered System for Auto Repair Diagnostics [RR 1070]

12-16-2025

The Power of ASE Certification: 40% Better Productivity and 60% Fewer Comebacks [THA 463]

12-12-2025

The Future of Automotive Services: Diversify or Get Left Behind [RR 1069]

12-09-2025

Finding Joy in Your Business Again: The Shop Owner’s Comeback Story [THA 462]

12-05-2025

The Value of Diverse Training at ASTA 2025: From Finance to Mental Health [RR 1068]

12-02-2025

Building a Foundation to Prevent Employee Turnover [THA 461]

11-28-2025

People Love to Buy, They Don’t Like to Be Sold [RR 1067]

11-25-2025

Good Debt, Bad Debt: Distinguishing Healthy Leverage from Financial Risk [THA 460]

11-21-2025

Rock Your Role: Creating an Experience Employees and Customers Cheer For [RR 1066]

11-18-2025

Train the Trainer: Building an Industry Boot Camp for Automotive Educators [THA 459]

11-14-2025

Helping People Do Life in Auto Repair [RR 1065]

11-11-2025

Future-Proofing the Automotive Industry: Consolidation, AI, and Career Evolution [THA 467]

01-09-2026

The Four Defining Roles in Your Business Story: Victim, Villain, Hero, and Guide [RR 1073]

01-06-2026

The Chicken or the Egg Trap: Hiring and Marketing for Auto Repair Shops [THA 466]

01-02-2026

Profitable vs. Valuable: The Hard Truth About Selling Your Shop [RR 1072]

12-30-2025

Vehicle Service Experts: Resources, Strategy and Best Practices for Shops [THA 465]

12-26-2025

When Customers Ask AI First: What Shop Owners Need to Know [RR 1071]

12-23-2025

The Aussie Connection: US and Australian Auto Repair Face Parallel Challenges [THA 464]

12-19-2025

The Level Testing Sales Amplifier: A Tiered System for Auto Repair Diagnostics [RR 1070]

12-16-2025

The Power of ASE Certification: 40% Better Productivity and 60% Fewer Comebacks [THA 463]

12-12-2025

The Future of Automotive Services: Diversify or Get Left Behind [RR 1069]

12-09-2025

Finding Joy in Your Business Again: The Shop Owner’s Comeback Story [THA 462]

12-05-2025

The Value of Diverse Training at ASTA 2025: From Finance to Mental Health [RR 1068]

12-02-2025

Building a Foundation to Prevent Employee Turnover [THA 461]

11-28-2025

People Love to Buy, They Don’t Like to Be Sold [RR 1067]

11-25-2025

Good Debt, Bad Debt: Distinguishing Healthy Leverage from Financial Risk [THA 460]

11-21-2025

Rock Your Role: Creating an Experience Employees and Customers Cheer For [RR 1066]

11-18-2025

Train the Trainer: Building an Industry Boot Camp for Automotive Educators [THA 459]

11-14-2025

Helping People Do Life in Auto Repair [RR 1065]

11-11-2025