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Leave! [RR 712] 01-21-2022 Father Daughter Teams [THA 259] 01-20-2022 Start Monday Positive and Celebrate Friday [RR 711] 01-18-2022 Satellite Location and Shop Tour with Tom Grady [AW 088] 01-15-2022 Mobile Diagnostics and 3D Printing [RR 710] 01-14-2022 Preventing Employee Apathy [THA 258] 01-13-2022 Women of the Year Awards 2021 [RR 709] 01-11-2022 CarmCast Power Panel [CC 102] 01-10-2022 What Is Your Word Of The Year? [AW 087] 01-08-2022 Talking Tech: SVI, ADAS, Perception Systems, and Ethernet with Joe Register [RR 708] 01-07-2022 Why We Are Better Than The Car Dealerships [THA 257] 01-06-2022 ASE ADAS Certification and Other Important News [RR 707] 01-04-2022 Creating Powerful Moments [AW 086] 01-01-2022 What Type of Training Works for You? [RR 706] 12-31-2021 Recovering From a Wrong Service Advisor Hire [THA 256] 12-30-2021 Training Workshops: Develop Your Culture and Leadership [RR 705] 12-28-2021 Why We Remodeled [AW 085] 12-25-2021 How to Pass a Wage and Hour Audit from DOL [RR 704] 12-24-2021 Culture Makes Great Customers, Keeps Great People, and Attracts Superstars [THA 255] 12-23-2021 The Four Pillars of Marketing – Tony Mercury [RR 703] 12-21-2021 29 Year Old Daughter Takes Ownership – Remodeled and Has Coach [AW 084] 12-18-2021 Three Managers You Need In Your Business- George Zeeks [RR 702] 12-17-2021 Are You Getting Value From Your Training Dollars? [THA 254] 12-16-2021 « Previous 1 … 11 12 13 14 15 … 38 Next » Back To Top Tag Cloud Key Word Search 20 Questions in 30 Minutes AAPEX ADAS Advancing the Aftermarket Adversity Advisory Councils AMi Credit Apprentice ASE ASE Educational Foundation Association-Industry Activity ATRA Author Autonomous Vehicle Average Repair Order - ARO AYES Back Office Best Practices Beyond the Shop Bonus Episode Book Review Branch Store - Multi Shop Operation (MSO) Brand Business Coach Business Culture Business Models Business Model Transformation Career CARS Change Compensation Competition Compliance Connected Car Consolidation Corporate Culture Covid-19 Culture of Learning Customer Experience Customer Financing Customer Reviews Customer Service Dashboard Data Decades Demographics Diagnostics Digital Disruptor Distributors DVI/Paperless E-Myth Story Education Electric Vehicles Emerging Technology Entrepreneurialism EOS - Entrepreneurial Operating System EQ Emotional Intelligence Equipment Expansion Expense Control Family Legacy Female Friendly Female Shop Owner Financial Fleet Future Technology Geek Talk General Manager / COO Generations Generation Z Goals Google Gross Margin Heavy Duty Hiring Human Resources Humorous Hybrid/Electric Vehicles Incentive Compensation Industry Recognition Instructors Insurance Internships In The Media Jobs Key Performance Indicators Labor Rates Leadership Leadership 2.0 Lean Legacy Leadership Legacy Professional Legal Legends Manufacturer Marketing Married Mentor/Mentoring Mentoring Millennials Mobile Diagnostics/Repair NACAT NASTF NATEF Networking New Building Newsletter Operations Partners Parts Parts Margins Parts Warranty People Development Performance Reviews Personal Development Personal Survival Personnel Development Philanthropy/Community Processes Productivity Profit Quality Controls Recruiting Retention Reviews Safety Scholarships Selling Selling Maintenance SEO-Internet Service Advisor Social Media Specialization Start-Up Succession Planning Suppliers Survey Data - Studies Survival Systems TAAS Technicians Technician Shortage Technician Training Technician Training. dvi/paperless Technology Tech Trends Telematics Thought Leaders Time Management Tools Training Training Events Transmissions Trends Twenty Group Used Cars Virtual Shop Tour Vision Vision Training-Expo Vocational Schools Wealth Websites Work Environment www Business Coaches / Advice / Leadership Recruiter’s Playbook: Overcoming Ghosting and Hiring Roadblocks [THA 450] 09-12-2025 A Phone Call Is Worth a Thousand Emails [RR 1056] 09-09-2025 The Growth Tax: What Every Shop Owner Must Pay to Move Forward [THA 449] 09-05-2025 Practice What You Preach: Coach Chris Cotton’s Shop Ownership Experience [RR 1055] 09-02-2025 Ring to Revenue: The Power of the First Hello [THA 448] 08-29-2025 The Showtime Mindset: How Top Shops Keep the Spotlight on Service [RR 1054] 08-26-2025 The Personal Touch in a Digital World: Why Outbound Calls Still Matter [THA 447] 08-22-2025 From Would’ve, Could’ve, Should’ve, To Will, Can, Do: Auto Repair Business Done Right [RR 1053] 08-19-2025 Uber, Loaners, and Shuttle Solutions for Automotive Clients [THA 446] 08-15-2025 Muscle Memory for the Counter: Service Advisor Training with the Practice Bot [RR 1052] 08-12-2025 People 101: Why Soft Skills Drive Hard Results [THA 445] 08-08-2025 Assume Nothing: Our Duty to Educate and Understand the Next Generation [RR 1051] 08-05-2025 The Investment in Youth: Why Camp D.R.I.V.E. is a Win [THA 444] 08-01-2025 Retention Starts with Recognition: Why Pay Is Just the Beginning [RR 1050] 07-29-2025 Brakes for Breasts: Breast Cancer Vaccine Update 2025 [THA 443] 07-25-2025 The Power of Accountability: You Can’t Grow Alone! [RR 1049] 07-22-2025 Transportation as a Lifeline: The Hidden Power of Your Shop [THA 442] 07-18-2025 Your Solution To: Missing Credits, Expenses, and Parts Tracking [RR 1048] 07-15-2025 1 2 3 … 101 Next » Back To Top Technician Talk Recruiter’s Playbook: Overcoming Ghosting and Hiring Roadblocks [THA 450] 09-12-2025 A Phone Call Is Worth a Thousand Emails [RR 1056] 09-09-2025 The Growth Tax: What Every Shop Owner Must Pay to Move Forward [THA 449] 09-05-2025 Practice What You Preach: Coach Chris Cotton’s Shop Ownership Experience [RR 1055] 09-02-2025 Ring to Revenue: The Power of the First Hello [THA 448] 08-29-2025 The Showtime Mindset: How Top Shops Keep the Spotlight on Service [RR 1054] 08-26-2025 The Personal Touch in a Digital World: Why Outbound Calls Still Matter [THA 447] 08-22-2025 From Would’ve, Could’ve, Should’ve, To Will, Can, Do: Auto Repair Business Done Right [RR 1053] 08-19-2025 Uber, Loaners, and Shuttle Solutions for Automotive Clients [THA 446] 08-15-2025 Muscle Memory for the Counter: Service Advisor Training with the Practice Bot [RR 1052] 08-12-2025 People 101: Why Soft Skills Drive Hard Results [THA 445] 08-08-2025 Assume Nothing: Our Duty to Educate and Understand the Next Generation [RR 1051] 08-05-2025 The Investment in Youth: Why Camp D.R.I.V.E. is a Win [THA 444] 08-01-2025 Retention Starts with Recognition: Why Pay Is Just the Beginning [RR 1050] 07-29-2025 Brakes for Breasts: Breast Cancer Vaccine Update 2025 [THA 443] 07-25-2025 The Power of Accountability: You Can’t Grow Alone! [RR 1049] 07-22-2025 Transportation as a Lifeline: The Hidden Power of Your Shop [THA 442] 07-18-2025 Your Solution To: Missing Credits, Expenses, and Parts Tracking [RR 1048] 07-15-2025 1 2 3 … 101 Next » Back To Top Training / Future Technicians / Education Recruiter’s Playbook: Overcoming Ghosting and Hiring Roadblocks [THA 450] 09-12-2025 A Phone Call Is Worth a Thousand Emails [RR 1056] 09-09-2025 The Growth Tax: What Every Shop Owner Must Pay to Move Forward [THA 449] 09-05-2025 Practice What You Preach: Coach Chris Cotton’s Shop Ownership Experience [RR 1055] 09-02-2025 Ring to Revenue: The Power of the First Hello [THA 448] 08-29-2025 The Showtime Mindset: How Top Shops Keep the Spotlight on Service [RR 1054] 08-26-2025 The Personal Touch in a Digital World: Why Outbound Calls Still Matter [THA 447] 08-22-2025 From Would’ve, Could’ve, Should’ve, To Will, Can, Do: Auto Repair Business Done Right [RR 1053] 08-19-2025 Uber, Loaners, and Shuttle Solutions for Automotive Clients [THA 446] 08-15-2025 Muscle Memory for the Counter: Service Advisor Training with the Practice Bot [RR 1052] 08-12-2025 People 101: Why Soft Skills Drive Hard Results [THA 445] 08-08-2025 Assume Nothing: Our Duty to Educate and Understand the Next Generation [RR 1051] 08-05-2025 The Investment in Youth: Why Camp D.R.I.V.E. is a Win [THA 444] 08-01-2025 Retention Starts with Recognition: Why Pay Is Just the Beginning [RR 1050] 07-29-2025 Brakes for Breasts: Breast Cancer Vaccine Update 2025 [THA 443] 07-25-2025 The Power of Accountability: You Can’t Grow Alone! [RR 1049] 07-22-2025 Transportation as a Lifeline: The Hidden Power of Your Shop [THA 442] 07-18-2025 Your Solution To: Missing Credits, Expenses, and Parts Tracking [RR 1048] 07-15-2025 1 2 3 … 101 Next » Back To Top Industry Thought Leaders Recruiter’s Playbook: Overcoming Ghosting and Hiring Roadblocks [THA 450] 09-12-2025 A Phone Call Is Worth a Thousand Emails [RR 1056] 09-09-2025 The Growth Tax: What Every Shop Owner Must Pay to Move Forward [THA 449] 09-05-2025 Practice What You Preach: Coach Chris Cotton’s Shop Ownership Experience [RR 1055] 09-02-2025 Ring to Revenue: The Power of the First Hello [THA 448] 08-29-2025 The Showtime Mindset: How Top Shops Keep the Spotlight on Service [RR 1054] 08-26-2025 The Personal Touch in a Digital World: Why Outbound Calls Still Matter [THA 447] 08-22-2025 From Would’ve, Could’ve, Should’ve, To Will, Can, Do: Auto Repair Business Done Right [RR 1053] 08-19-2025 Uber, Loaners, and Shuttle Solutions for Automotive Clients [THA 446] 08-15-2025 Muscle Memory for the Counter: Service Advisor Training with the Practice Bot [RR 1052] 08-12-2025 People 101: Why Soft Skills Drive Hard Results [THA 445] 08-08-2025 Assume Nothing: Our Duty to Educate and Understand the Next Generation [RR 1051] 08-05-2025 The Investment in Youth: Why Camp D.R.I.V.E. is a Win [THA 444] 08-01-2025 Retention Starts with Recognition: Why Pay Is Just the Beginning [RR 1050] 07-29-2025 Brakes for Breasts: Breast Cancer Vaccine Update 2025 [THA 443] 07-25-2025 The Power of Accountability: You Can’t Grow Alone! [RR 1049] 07-22-2025 Transportation as a Lifeline: The Hidden Power of Your Shop [THA 442] 07-18-2025 Your Solution To: Missing Credits, Expenses, and Parts Tracking [RR 1048] 07-15-2025 1 2 3 … 101 Next » Back To Top Industry Women Series Recruiter’s Playbook: Overcoming Ghosting and Hiring Roadblocks [THA 450] 09-12-2025 A Phone Call Is Worth a Thousand Emails [RR 1056] 09-09-2025 The Growth Tax: What Every Shop Owner Must Pay to Move Forward [THA 449] 09-05-2025 Practice What You Preach: Coach Chris Cotton’s Shop Ownership Experience [RR 1055] 09-02-2025 Ring to Revenue: The Power of the First Hello [THA 448] 08-29-2025 The Showtime Mindset: How Top Shops Keep the Spotlight on Service [RR 1054] 08-26-2025 The Personal Touch in a Digital World: Why Outbound Calls Still Matter [THA 447] 08-22-2025 From Would’ve, Could’ve, Should’ve, To Will, Can, Do: Auto Repair Business Done Right [RR 1053] 08-19-2025 Uber, Loaners, and Shuttle Solutions for Automotive Clients [THA 446] 08-15-2025 Muscle Memory for the Counter: Service Advisor Training with the Practice Bot [RR 1052] 08-12-2025 People 101: Why Soft Skills Drive Hard Results [THA 445] 08-08-2025 Assume Nothing: Our Duty to Educate and Understand the Next Generation [RR 1051] 08-05-2025 The Investment in Youth: Why Camp D.R.I.V.E. is a Win [THA 444] 08-01-2025 Retention Starts with Recognition: Why Pay Is Just the Beginning [RR 1050] 07-29-2025 Brakes for Breasts: Breast Cancer Vaccine Update 2025 [THA 443] 07-25-2025 The Power of Accountability: You Can’t Grow Alone! [RR 1049] 07-22-2025 Transportation as a Lifeline: The Hidden Power of Your Shop [THA 442] 07-18-2025 Your Solution To: Missing Credits, Expenses, and Parts Tracking [RR 1048] 07-15-2025 1 2 3 … 101 Next » Back To Top Married Partners: Women Series Recruiter’s Playbook: Overcoming Ghosting and Hiring Roadblocks [THA 450] 09-12-2025 A Phone Call Is Worth a Thousand Emails [RR 1056] 09-09-2025 The Growth Tax: What Every Shop Owner Must Pay to Move Forward [THA 449] 09-05-2025 Practice What You Preach: Coach Chris Cotton’s Shop Ownership Experience [RR 1055] 09-02-2025 Ring to Revenue: The Power of the First Hello [THA 448] 08-29-2025 The Showtime Mindset: How Top Shops Keep the Spotlight on Service [RR 1054] 08-26-2025 The Personal Touch in a Digital World: Why Outbound Calls Still Matter [THA 447] 08-22-2025 From Would’ve, Could’ve, Should’ve, To Will, Can, Do: Auto Repair Business Done Right [RR 1053] 08-19-2025 Uber, Loaners, and Shuttle Solutions for Automotive Clients [THA 446] 08-15-2025 Muscle Memory for the Counter: Service Advisor Training with the Practice Bot [RR 1052] 08-12-2025 People 101: Why Soft Skills Drive Hard Results [THA 445] 08-08-2025 Assume Nothing: Our Duty to Educate and Understand the Next Generation [RR 1051] 08-05-2025 The Investment in Youth: Why Camp D.R.I.V.E. is a Win [THA 444] 08-01-2025 Retention Starts with Recognition: Why Pay Is Just the Beginning [RR 1050] 07-29-2025 Brakes for Breasts: Breast Cancer Vaccine Update 2025 [THA 443] 07-25-2025 The Power of Accountability: You Can’t Grow Alone! [RR 1049] 07-22-2025 Transportation as a Lifeline: The Hidden Power of Your Shop [THA 442] 07-18-2025 Your Solution To: Missing Credits, Expenses, and Parts Tracking [RR 1048] 07-15-2025 1 2 3 … 101 Next » Back To Top Technology Series / Web / Social / Diagnostics Recruiter’s Playbook: Overcoming Ghosting and Hiring Roadblocks [THA 450] 09-12-2025 A Phone Call Is Worth a Thousand Emails [RR 1056] 09-09-2025 The Growth Tax: What Every Shop Owner Must Pay to Move Forward [THA 449] 09-05-2025 Practice What You Preach: Coach Chris Cotton’s Shop Ownership Experience [RR 1055] 09-02-2025 Ring to Revenue: The Power of the First Hello [THA 448] 08-29-2025 The Showtime Mindset: How Top Shops Keep the Spotlight on Service [RR 1054] 08-26-2025 The Personal Touch in a Digital World: Why Outbound Calls Still Matter [THA 447] 08-22-2025 From Would’ve, Could’ve, Should’ve, To Will, Can, Do: Auto Repair Business Done Right [RR 1053] 08-19-2025 Uber, Loaners, and Shuttle Solutions for Automotive Clients [THA 446] 08-15-2025 Muscle Memory for the Counter: Service Advisor Training with the Practice Bot [RR 1052] 08-12-2025 People 101: Why Soft Skills Drive Hard Results [THA 445] 08-08-2025 Assume Nothing: Our Duty to Educate and Understand the Next Generation [RR 1051] 08-05-2025 The Investment in Youth: Why Camp D.R.I.V.E. is a Win [THA 444] 08-01-2025 Retention Starts with Recognition: Why Pay Is Just the Beginning [RR 1050] 07-29-2025 Brakes for Breasts: Breast Cancer Vaccine Update 2025 [THA 443] 07-25-2025 The Power of Accountability: You Can’t Grow Alone! [RR 1049] 07-22-2025 Transportation as a Lifeline: The Hidden Power of Your Shop [THA 442] 07-18-2025 Your Solution To: Missing Credits, Expenses, and Parts Tracking [RR 1048] 07-15-2025 1 2 3 … 101 Next » Back To Top Multi-Shop Owners Recruiter’s Playbook: Overcoming Ghosting and Hiring Roadblocks [THA 450] 09-12-2025 A Phone Call Is Worth a Thousand Emails [RR 1056] 09-09-2025 The Growth Tax: What Every Shop Owner Must Pay to Move Forward [THA 449] 09-05-2025 Practice What You Preach: Coach Chris Cotton’s Shop Ownership Experience [RR 1055] 09-02-2025 Ring to Revenue: The Power of the First Hello [THA 448] 08-29-2025 The Showtime Mindset: How Top Shops Keep the Spotlight on Service [RR 1054] 08-26-2025 The Personal Touch in a Digital World: Why Outbound Calls Still Matter [THA 447] 08-22-2025 From Would’ve, Could’ve, Should’ve, To Will, Can, Do: Auto Repair Business Done Right [RR 1053] 08-19-2025 Uber, Loaners, and Shuttle Solutions for Automotive Clients [THA 446] 08-15-2025 Muscle Memory for the Counter: Service Advisor Training with the Practice Bot [RR 1052] 08-12-2025 People 101: Why Soft Skills Drive Hard Results [THA 445] 08-08-2025 Assume Nothing: Our Duty to Educate and Understand the Next Generation [RR 1051] 08-05-2025 The Investment in Youth: Why Camp D.R.I.V.E. is a Win [THA 444] 08-01-2025 Retention Starts with Recognition: Why Pay Is Just the Beginning [RR 1050] 07-29-2025 Brakes for Breasts: Breast Cancer Vaccine Update 2025 [THA 443] 07-25-2025 The Power of Accountability: You Can’t Grow Alone! [RR 1049] 07-22-2025 Transportation as a Lifeline: The Hidden Power of Your Shop [THA 442] 07-18-2025 Your Solution To: Missing Credits, Expenses, and Parts Tracking [RR 1048] 07-15-2025 1 2 3 … 101 Next » Back To Top Support Services Recruiter’s Playbook: Overcoming Ghosting and Hiring Roadblocks [THA 450] 09-12-2025 A Phone Call Is Worth a Thousand Emails [RR 1056] 09-09-2025 The Growth Tax: What Every Shop Owner Must Pay to Move Forward [THA 449] 09-05-2025 Practice What You Preach: Coach Chris Cotton’s Shop Ownership Experience [RR 1055] 09-02-2025 Ring to Revenue: The Power of the First Hello [THA 448] 08-29-2025 The Showtime Mindset: How Top Shops Keep the Spotlight on Service [RR 1054] 08-26-2025 The Personal Touch in a Digital World: Why Outbound Calls Still Matter [THA 447] 08-22-2025 From Would’ve, Could’ve, Should’ve, To Will, Can, Do: Auto Repair Business Done Right [RR 1053] 08-19-2025 Uber, Loaners, and Shuttle Solutions for Automotive Clients [THA 446] 08-15-2025 Muscle Memory for the Counter: Service Advisor Training with the Practice Bot [RR 1052] 08-12-2025 People 101: Why Soft Skills Drive Hard Results [THA 445] 08-08-2025 Assume Nothing: Our Duty to Educate and Understand the Next Generation [RR 1051] 08-05-2025 The Investment in Youth: Why Camp D.R.I.V.E. is a Win [THA 444] 08-01-2025 Retention Starts with Recognition: Why Pay Is Just the Beginning [RR 1050] 07-29-2025 Brakes for Breasts: Breast Cancer Vaccine Update 2025 [THA 443] 07-25-2025 The Power of Accountability: You Can’t Grow Alone! [RR 1049] 07-22-2025 Transportation as a Lifeline: The Hidden Power of Your Shop [THA 442] 07-18-2025 Your Solution To: Missing Credits, Expenses, and Parts Tracking [RR 1048] 07-15-2025 1 2 3 … 101 Next » Back To Top Educators Recruiter’s Playbook: Overcoming Ghosting and Hiring Roadblocks [THA 450] 09-12-2025 A Phone Call Is Worth a Thousand Emails [RR 1056] 09-09-2025 The Growth Tax: What Every Shop Owner Must Pay to Move Forward [THA 449] 09-05-2025 Practice What You Preach: Coach Chris Cotton’s Shop Ownership Experience [RR 1055] 09-02-2025 Ring to Revenue: The Power of the First Hello [THA 448] 08-29-2025 The Showtime Mindset: How Top Shops Keep the Spotlight on Service [RR 1054] 08-26-2025 The Personal Touch in a Digital World: Why Outbound Calls Still Matter [THA 447] 08-22-2025 From Would’ve, Could’ve, Should’ve, To Will, Can, Do: Auto Repair Business Done Right [RR 1053] 08-19-2025 Uber, Loaners, and Shuttle Solutions for Automotive Clients [THA 446] 08-15-2025 Muscle Memory for the Counter: Service Advisor Training with the Practice Bot [RR 1052] 08-12-2025 People 101: Why Soft Skills Drive Hard Results [THA 445] 08-08-2025 Assume Nothing: Our Duty to Educate and Understand the Next Generation [RR 1051] 08-05-2025 The Investment in Youth: Why Camp D.R.I.V.E. is a Win [THA 444] 08-01-2025 Retention Starts with Recognition: Why Pay Is Just the Beginning [RR 1050] 07-29-2025 Brakes for Breasts: Breast Cancer Vaccine Update 2025 [THA 443] 07-25-2025 The Power of Accountability: You Can’t Grow Alone! [RR 1049] 07-22-2025 Transportation as a Lifeline: The Hidden Power of Your Shop [THA 442] 07-18-2025 Your Solution To: Missing Credits, Expenses, and Parts Tracking [RR 1048] 07-15-2025 1 2 3 … 101 Next » Back To Top Town Hall Academy Recruiter’s Playbook: Overcoming Ghosting and Hiring Roadblocks [THA 450] 09-12-2025 A Phone Call Is Worth a Thousand Emails [RR 1056] 09-09-2025 The Growth Tax: What Every Shop Owner Must Pay to Move Forward [THA 449] 09-05-2025 Practice What You Preach: Coach Chris Cotton’s Shop Ownership Experience [RR 1055] 09-02-2025 Ring to Revenue: The Power of the First Hello [THA 448] 08-29-2025 The Showtime Mindset: How Top Shops Keep the Spotlight on Service [RR 1054] 08-26-2025 The Personal Touch in a Digital World: Why Outbound Calls Still Matter [THA 447] 08-22-2025 From Would’ve, Could’ve, Should’ve, To Will, Can, Do: Auto Repair Business Done Right [RR 1053] 08-19-2025 Uber, Loaners, and Shuttle Solutions for Automotive Clients [THA 446] 08-15-2025 Muscle Memory for the Counter: Service Advisor Training with the Practice Bot [RR 1052] 08-12-2025 People 101: Why Soft Skills Drive Hard Results [THA 445] 08-08-2025 Assume Nothing: Our Duty to Educate and Understand the Next Generation [RR 1051] 08-05-2025 The Investment in Youth: Why Camp D.R.I.V.E. is a Win [THA 444] 08-01-2025 Retention Starts with Recognition: Why Pay Is Just the Beginning [RR 1050] 07-29-2025 Brakes for Breasts: Breast Cancer Vaccine Update 2025 [THA 443] 07-25-2025 The Power of Accountability: You Can’t Grow Alone! [RR 1049] 07-22-2025 Transportation as a Lifeline: The Hidden Power of Your Shop [THA 442] 07-18-2025 Your Solution To: Missing Credits, Expenses, and Parts Tracking [RR 1048] 07-15-2025 1 2 3 … 101 Next » Back To Top Recruiter’s Playbook: Overcoming Ghosting and Hiring Roadblocks [THA 450] 09-12-2025 A Phone Call Is Worth a Thousand Emails [RR 1056] 09-09-2025 The Growth Tax: What Every Shop Owner Must Pay to Move Forward [THA 449] 09-05-2025 Practice What You Preach: Coach Chris Cotton’s Shop Ownership Experience [RR 1055] 09-02-2025 Ring to Revenue: The Power of the First Hello [THA 448] 08-29-2025 The Showtime Mindset: How Top Shops Keep the Spotlight on Service [RR 1054] 08-26-2025 The Personal Touch in a Digital World: Why Outbound Calls Still Matter [THA 447] 08-22-2025 From Would’ve, Could’ve, Should’ve, To Will, Can, Do: Auto Repair Business Done Right [RR 1053] 08-19-2025 Uber, Loaners, and Shuttle Solutions for Automotive Clients [THA 446] 08-15-2025 Muscle Memory for the Counter: Service Advisor Training with the Practice Bot [RR 1052] 08-12-2025 People 101: Why Soft Skills Drive Hard Results [THA 445] 08-08-2025 Assume Nothing: Our Duty to Educate and Understand the Next Generation [RR 1051] 08-05-2025 The Investment in Youth: Why Camp D.R.I.V.E. is a Win [THA 444] 08-01-2025 Retention Starts with Recognition: Why Pay Is Just the Beginning [RR 1050] 07-29-2025 Brakes for Breasts: Breast Cancer Vaccine Update 2025 [THA 443] 07-25-2025 The Power of Accountability: You Can’t Grow Alone! 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