The Aftermarket's Largest Library of Audio Content for Personal and Business Insights, Ideas and Inspiration

Your Learning Curve Never Sounded So Good

Archives

Shop Owners / Entrepreneurs

Building Trust and Rapport: The Art of Being a Service Advisor [THA 326]

05-04-2023

From HVAC to Thermal System Management: Opportunities and Challenges [RR 845]

05-02-2023

Toxic Cultures, Leaders and Team Members [AW 155]

04-29-2023

Streamlining Workflow: Shop-Ware’s New TechApp for Technicians [RR 843]

04-25-2023

Consistency and Common Sense Trumps Trendiness [AW 154]

04-22-2023

Unlocking Technician Earning Potential [RR 842]

04-21-2023

Why Dressing Professionally Matters in the Shop and Beyond [THA 324]

04-20-2023

Closed All 10 Locations for Company Summit [AW 153]

04-15-2023

Crush Your Fears and Build a Sustainable Business [RR 840]

04-14-2023

Mastering the Art of Dealing with Difficult Customers [RR 839]

04-11-2023

Unlock the Power of Indeed Resume to Find Technicians Faster [AW 152]

04-08-2023

Technology Horizon, Do You See It? [RR 838]

04-07-2023

From Luscious Garage to Earthling Automotive: A Rebranding Journey [RR 837]

04-04-2023

Where is Car Count Heading? Catching Up with Greg Bunch [AW 151]

04-01-2023

The Automotive Industry: Does the Public Really Know What We Do? [RR 836]

03-31-2023

Technician Round Table: Mobile Technicians [THA 321]

03-30-2023

Shop Owner is a Coach and Her Clients’ Biggest Cheerleader [RR 835]

03-28-2023

Newly Purchased ADAS Calibration Equipment [AW 150]

03-25-2023

The Ebb and Flow of Being a Wife and Business Partner [RR 834]

03-24-2023

Going Electric in California [THA 320]

03-23-2023

Job of a Trainer Isn’t a Job, It’s a Lifestyle [RR 833]

03-21-2023

Delivering Amazing Customer Experience is Taught, Not Assumed [AW 149]

03-18-2023

First Ever General Service Technician Academy at Vision KC [RR 832]

03-17-2023

Managing Comebacks and Quality Control [THA 319]

03-16-2023

Tag Cloud

Key Word Search

Business Coaches / Advice / Leadership

A Professional Face Lift: Why the Automotive Generalist Model is Broken [RR 1062]

10-21-2025

From Alignment Dilemma to ADAS Center: Say Yes When Everyone Else Says No [THA 455]

10-17-2025

Do We Need A License To Calibrate Vehicles: The Professionalism Gap [RR 1061]

10-14-2025

Auto Repair Business SWOT: Strengths, Weaknesses, Opportunities, and Threats [THA 454]

10-10-2025

Building an Essential Skilled Automotive Career [RR 1060]

10-07-2025

The Karen Cooper Foundation: Bringing Christmas to Shelter Dogs [THA 453]

10-03-2025

AAPEX 2025: The Aftermarket Trade Show Reimagined [RR 1059]

09-30-2025

The Silent Profit Killer: Inconsistent Processes [THA 452]

09-26-2025

2025 Voice of the Technician Survey: Addressing Industry Pain Points [RR 1058]

09-23-2025

Business By The Numbers: Insights Into Auto Shop Benchmarks [THA 451]

09-19-2025

Process Engineering: Six Sigma for Auto Shop Efficiency and Growth [RR 1057]

09-16-2025

Recruiter’s Playbook: Overcoming Ghosting and Hiring Roadblocks [THA 450]

09-12-2025

A Phone Call Is Worth a Thousand Emails [RR 1056]

09-09-2025

The Growth Tax: What Every Shop Owner Must Pay to Move Forward [THA 449]

09-05-2025

Practice What You Preach: Coach Chris Cotton’s Shop Ownership Experience [RR 1055]

09-02-2025

Ring to Revenue: The Power of the First Hello [THA 448]

08-29-2025

The Showtime Mindset: How Top Shops Keep the Spotlight on Service [RR 1054]

08-26-2025

The Personal Touch in a Digital World: Why Outbound Calls Still Matter [THA 447]

08-22-2025

Technician Talk

A Professional Face Lift: Why the Automotive Generalist Model is Broken [RR 1062]

10-21-2025

From Alignment Dilemma to ADAS Center: Say Yes When Everyone Else Says No [THA 455]

10-17-2025

Do We Need A License To Calibrate Vehicles: The Professionalism Gap [RR 1061]

10-14-2025

Auto Repair Business SWOT: Strengths, Weaknesses, Opportunities, and Threats [THA 454]

10-10-2025

Building an Essential Skilled Automotive Career [RR 1060]

10-07-2025

The Karen Cooper Foundation: Bringing Christmas to Shelter Dogs [THA 453]

10-03-2025

AAPEX 2025: The Aftermarket Trade Show Reimagined [RR 1059]

09-30-2025

The Silent Profit Killer: Inconsistent Processes [THA 452]

09-26-2025

2025 Voice of the Technician Survey: Addressing Industry Pain Points [RR 1058]

09-23-2025

Business By The Numbers: Insights Into Auto Shop Benchmarks [THA 451]

09-19-2025

Process Engineering: Six Sigma for Auto Shop Efficiency and Growth [RR 1057]

09-16-2025

Recruiter’s Playbook: Overcoming Ghosting and Hiring Roadblocks [THA 450]

09-12-2025

A Phone Call Is Worth a Thousand Emails [RR 1056]

09-09-2025

The Growth Tax: What Every Shop Owner Must Pay to Move Forward [THA 449]

09-05-2025

Practice What You Preach: Coach Chris Cotton’s Shop Ownership Experience [RR 1055]

09-02-2025

Ring to Revenue: The Power of the First Hello [THA 448]

08-29-2025

The Showtime Mindset: How Top Shops Keep the Spotlight on Service [RR 1054]

08-26-2025

The Personal Touch in a Digital World: Why Outbound Calls Still Matter [THA 447]

08-22-2025

Training / Future Technicians / Education

A Professional Face Lift: Why the Automotive Generalist Model is Broken [RR 1062]

10-21-2025

From Alignment Dilemma to ADAS Center: Say Yes When Everyone Else Says No [THA 455]

10-17-2025

Do We Need A License To Calibrate Vehicles: The Professionalism Gap [RR 1061]

10-14-2025

Auto Repair Business SWOT: Strengths, Weaknesses, Opportunities, and Threats [THA 454]

10-10-2025

Building an Essential Skilled Automotive Career [RR 1060]

10-07-2025

The Karen Cooper Foundation: Bringing Christmas to Shelter Dogs [THA 453]

10-03-2025

AAPEX 2025: The Aftermarket Trade Show Reimagined [RR 1059]

09-30-2025

The Silent Profit Killer: Inconsistent Processes [THA 452]

09-26-2025

2025 Voice of the Technician Survey: Addressing Industry Pain Points [RR 1058]

09-23-2025

Business By The Numbers: Insights Into Auto Shop Benchmarks [THA 451]

09-19-2025

Process Engineering: Six Sigma for Auto Shop Efficiency and Growth [RR 1057]

09-16-2025

Recruiter’s Playbook: Overcoming Ghosting and Hiring Roadblocks [THA 450]

09-12-2025

A Phone Call Is Worth a Thousand Emails [RR 1056]

09-09-2025

The Growth Tax: What Every Shop Owner Must Pay to Move Forward [THA 449]

09-05-2025

Practice What You Preach: Coach Chris Cotton’s Shop Ownership Experience [RR 1055]

09-02-2025

Ring to Revenue: The Power of the First Hello [THA 448]

08-29-2025

The Showtime Mindset: How Top Shops Keep the Spotlight on Service [RR 1054]

08-26-2025

The Personal Touch in a Digital World: Why Outbound Calls Still Matter [THA 447]

08-22-2025

Industry Thought Leaders

A Professional Face Lift: Why the Automotive Generalist Model is Broken [RR 1062]

10-21-2025

From Alignment Dilemma to ADAS Center: Say Yes When Everyone Else Says No [THA 455]

10-17-2025

Do We Need A License To Calibrate Vehicles: The Professionalism Gap [RR 1061]

10-14-2025

Auto Repair Business SWOT: Strengths, Weaknesses, Opportunities, and Threats [THA 454]

10-10-2025

Building an Essential Skilled Automotive Career [RR 1060]

10-07-2025

The Karen Cooper Foundation: Bringing Christmas to Shelter Dogs [THA 453]

10-03-2025

AAPEX 2025: The Aftermarket Trade Show Reimagined [RR 1059]

09-30-2025

The Silent Profit Killer: Inconsistent Processes [THA 452]

09-26-2025

2025 Voice of the Technician Survey: Addressing Industry Pain Points [RR 1058]

09-23-2025

Business By The Numbers: Insights Into Auto Shop Benchmarks [THA 451]

09-19-2025

Process Engineering: Six Sigma for Auto Shop Efficiency and Growth [RR 1057]

09-16-2025

Recruiter’s Playbook: Overcoming Ghosting and Hiring Roadblocks [THA 450]

09-12-2025

A Phone Call Is Worth a Thousand Emails [RR 1056]

09-09-2025

The Growth Tax: What Every Shop Owner Must Pay to Move Forward [THA 449]

09-05-2025

Practice What You Preach: Coach Chris Cotton’s Shop Ownership Experience [RR 1055]

09-02-2025

Ring to Revenue: The Power of the First Hello [THA 448]

08-29-2025

The Showtime Mindset: How Top Shops Keep the Spotlight on Service [RR 1054]

08-26-2025

The Personal Touch in a Digital World: Why Outbound Calls Still Matter [THA 447]

08-22-2025

Industry Women Series

A Professional Face Lift: Why the Automotive Generalist Model is Broken [RR 1062]

10-21-2025

From Alignment Dilemma to ADAS Center: Say Yes When Everyone Else Says No [THA 455]

10-17-2025

Do We Need A License To Calibrate Vehicles: The Professionalism Gap [RR 1061]

10-14-2025

Auto Repair Business SWOT: Strengths, Weaknesses, Opportunities, and Threats [THA 454]

10-10-2025

Building an Essential Skilled Automotive Career [RR 1060]

10-07-2025

The Karen Cooper Foundation: Bringing Christmas to Shelter Dogs [THA 453]

10-03-2025

AAPEX 2025: The Aftermarket Trade Show Reimagined [RR 1059]

09-30-2025

The Silent Profit Killer: Inconsistent Processes [THA 452]

09-26-2025

2025 Voice of the Technician Survey: Addressing Industry Pain Points [RR 1058]

09-23-2025

Business By The Numbers: Insights Into Auto Shop Benchmarks [THA 451]

09-19-2025

Process Engineering: Six Sigma for Auto Shop Efficiency and Growth [RR 1057]

09-16-2025

Recruiter’s Playbook: Overcoming Ghosting and Hiring Roadblocks [THA 450]

09-12-2025

A Phone Call Is Worth a Thousand Emails [RR 1056]

09-09-2025

The Growth Tax: What Every Shop Owner Must Pay to Move Forward [THA 449]

09-05-2025

Practice What You Preach: Coach Chris Cotton’s Shop Ownership Experience [RR 1055]

09-02-2025

Ring to Revenue: The Power of the First Hello [THA 448]

08-29-2025

The Showtime Mindset: How Top Shops Keep the Spotlight on Service [RR 1054]

08-26-2025

The Personal Touch in a Digital World: Why Outbound Calls Still Matter [THA 447]

08-22-2025

Married Partners: Women Series

A Professional Face Lift: Why the Automotive Generalist Model is Broken [RR 1062]

10-21-2025

From Alignment Dilemma to ADAS Center: Say Yes When Everyone Else Says No [THA 455]

10-17-2025

Do We Need A License To Calibrate Vehicles: The Professionalism Gap [RR 1061]

10-14-2025

Auto Repair Business SWOT: Strengths, Weaknesses, Opportunities, and Threats [THA 454]

10-10-2025

Building an Essential Skilled Automotive Career [RR 1060]

10-07-2025

The Karen Cooper Foundation: Bringing Christmas to Shelter Dogs [THA 453]

10-03-2025

AAPEX 2025: The Aftermarket Trade Show Reimagined [RR 1059]

09-30-2025

The Silent Profit Killer: Inconsistent Processes [THA 452]

09-26-2025

2025 Voice of the Technician Survey: Addressing Industry Pain Points [RR 1058]

09-23-2025

Business By The Numbers: Insights Into Auto Shop Benchmarks [THA 451]

09-19-2025

Process Engineering: Six Sigma for Auto Shop Efficiency and Growth [RR 1057]

09-16-2025

Recruiter’s Playbook: Overcoming Ghosting and Hiring Roadblocks [THA 450]

09-12-2025

A Phone Call Is Worth a Thousand Emails [RR 1056]

09-09-2025

The Growth Tax: What Every Shop Owner Must Pay to Move Forward [THA 449]

09-05-2025

Practice What You Preach: Coach Chris Cotton’s Shop Ownership Experience [RR 1055]

09-02-2025

Ring to Revenue: The Power of the First Hello [THA 448]

08-29-2025

The Showtime Mindset: How Top Shops Keep the Spotlight on Service [RR 1054]

08-26-2025

The Personal Touch in a Digital World: Why Outbound Calls Still Matter [THA 447]

08-22-2025

Technology Series / Web / Social / Diagnostics

A Professional Face Lift: Why the Automotive Generalist Model is Broken [RR 1062]

10-21-2025

From Alignment Dilemma to ADAS Center: Say Yes When Everyone Else Says No [THA 455]

10-17-2025

Do We Need A License To Calibrate Vehicles: The Professionalism Gap [RR 1061]

10-14-2025

Auto Repair Business SWOT: Strengths, Weaknesses, Opportunities, and Threats [THA 454]

10-10-2025

Building an Essential Skilled Automotive Career [RR 1060]

10-07-2025

The Karen Cooper Foundation: Bringing Christmas to Shelter Dogs [THA 453]

10-03-2025

AAPEX 2025: The Aftermarket Trade Show Reimagined [RR 1059]

09-30-2025

The Silent Profit Killer: Inconsistent Processes [THA 452]

09-26-2025

2025 Voice of the Technician Survey: Addressing Industry Pain Points [RR 1058]

09-23-2025

Business By The Numbers: Insights Into Auto Shop Benchmarks [THA 451]

09-19-2025

Process Engineering: Six Sigma for Auto Shop Efficiency and Growth [RR 1057]

09-16-2025

Recruiter’s Playbook: Overcoming Ghosting and Hiring Roadblocks [THA 450]

09-12-2025

A Phone Call Is Worth a Thousand Emails [RR 1056]

09-09-2025

The Growth Tax: What Every Shop Owner Must Pay to Move Forward [THA 449]

09-05-2025

Practice What You Preach: Coach Chris Cotton’s Shop Ownership Experience [RR 1055]

09-02-2025

Ring to Revenue: The Power of the First Hello [THA 448]

08-29-2025

The Showtime Mindset: How Top Shops Keep the Spotlight on Service [RR 1054]

08-26-2025

The Personal Touch in a Digital World: Why Outbound Calls Still Matter [THA 447]

08-22-2025

Multi-Shop Owners

A Professional Face Lift: Why the Automotive Generalist Model is Broken [RR 1062]

10-21-2025

From Alignment Dilemma to ADAS Center: Say Yes When Everyone Else Says No [THA 455]

10-17-2025

Do We Need A License To Calibrate Vehicles: The Professionalism Gap [RR 1061]

10-14-2025

Auto Repair Business SWOT: Strengths, Weaknesses, Opportunities, and Threats [THA 454]

10-10-2025

Building an Essential Skilled Automotive Career [RR 1060]

10-07-2025

The Karen Cooper Foundation: Bringing Christmas to Shelter Dogs [THA 453]

10-03-2025

AAPEX 2025: The Aftermarket Trade Show Reimagined [RR 1059]

09-30-2025

The Silent Profit Killer: Inconsistent Processes [THA 452]

09-26-2025

2025 Voice of the Technician Survey: Addressing Industry Pain Points [RR 1058]

09-23-2025

Business By The Numbers: Insights Into Auto Shop Benchmarks [THA 451]

09-19-2025

Process Engineering: Six Sigma for Auto Shop Efficiency and Growth [RR 1057]

09-16-2025

Recruiter’s Playbook: Overcoming Ghosting and Hiring Roadblocks [THA 450]

09-12-2025

A Phone Call Is Worth a Thousand Emails [RR 1056]

09-09-2025

The Growth Tax: What Every Shop Owner Must Pay to Move Forward [THA 449]

09-05-2025

Practice What You Preach: Coach Chris Cotton’s Shop Ownership Experience [RR 1055]

09-02-2025

Ring to Revenue: The Power of the First Hello [THA 448]

08-29-2025

The Showtime Mindset: How Top Shops Keep the Spotlight on Service [RR 1054]

08-26-2025

The Personal Touch in a Digital World: Why Outbound Calls Still Matter [THA 447]

08-22-2025

Support Services

A Professional Face Lift: Why the Automotive Generalist Model is Broken [RR 1062]

10-21-2025

From Alignment Dilemma to ADAS Center: Say Yes When Everyone Else Says No [THA 455]

10-17-2025

Do We Need A License To Calibrate Vehicles: The Professionalism Gap [RR 1061]

10-14-2025

Auto Repair Business SWOT: Strengths, Weaknesses, Opportunities, and Threats [THA 454]

10-10-2025

Building an Essential Skilled Automotive Career [RR 1060]

10-07-2025

The Karen Cooper Foundation: Bringing Christmas to Shelter Dogs [THA 453]

10-03-2025

AAPEX 2025: The Aftermarket Trade Show Reimagined [RR 1059]

09-30-2025

The Silent Profit Killer: Inconsistent Processes [THA 452]

09-26-2025

2025 Voice of the Technician Survey: Addressing Industry Pain Points [RR 1058]

09-23-2025

Business By The Numbers: Insights Into Auto Shop Benchmarks [THA 451]

09-19-2025

Process Engineering: Six Sigma for Auto Shop Efficiency and Growth [RR 1057]

09-16-2025

Recruiter’s Playbook: Overcoming Ghosting and Hiring Roadblocks [THA 450]

09-12-2025

A Phone Call Is Worth a Thousand Emails [RR 1056]

09-09-2025

The Growth Tax: What Every Shop Owner Must Pay to Move Forward [THA 449]

09-05-2025

Practice What You Preach: Coach Chris Cotton’s Shop Ownership Experience [RR 1055]

09-02-2025

Ring to Revenue: The Power of the First Hello [THA 448]

08-29-2025

The Showtime Mindset: How Top Shops Keep the Spotlight on Service [RR 1054]

08-26-2025

The Personal Touch in a Digital World: Why Outbound Calls Still Matter [THA 447]

08-22-2025

Educators

A Professional Face Lift: Why the Automotive Generalist Model is Broken [RR 1062]

10-21-2025

From Alignment Dilemma to ADAS Center: Say Yes When Everyone Else Says No [THA 455]

10-17-2025

Do We Need A License To Calibrate Vehicles: The Professionalism Gap [RR 1061]

10-14-2025

Auto Repair Business SWOT: Strengths, Weaknesses, Opportunities, and Threats [THA 454]

10-10-2025

Building an Essential Skilled Automotive Career [RR 1060]

10-07-2025

The Karen Cooper Foundation: Bringing Christmas to Shelter Dogs [THA 453]

10-03-2025

AAPEX 2025: The Aftermarket Trade Show Reimagined [RR 1059]

09-30-2025

The Silent Profit Killer: Inconsistent Processes [THA 452]

09-26-2025

2025 Voice of the Technician Survey: Addressing Industry Pain Points [RR 1058]

09-23-2025

Business By The Numbers: Insights Into Auto Shop Benchmarks [THA 451]

09-19-2025

Process Engineering: Six Sigma for Auto Shop Efficiency and Growth [RR 1057]

09-16-2025

Recruiter’s Playbook: Overcoming Ghosting and Hiring Roadblocks [THA 450]

09-12-2025

A Phone Call Is Worth a Thousand Emails [RR 1056]

09-09-2025

The Growth Tax: What Every Shop Owner Must Pay to Move Forward [THA 449]

09-05-2025

Practice What You Preach: Coach Chris Cotton’s Shop Ownership Experience [RR 1055]

09-02-2025

Ring to Revenue: The Power of the First Hello [THA 448]

08-29-2025

The Showtime Mindset: How Top Shops Keep the Spotlight on Service [RR 1054]

08-26-2025

The Personal Touch in a Digital World: Why Outbound Calls Still Matter [THA 447]

08-22-2025

Town Hall Academy

A Professional Face Lift: Why the Automotive Generalist Model is Broken [RR 1062]

10-21-2025

From Alignment Dilemma to ADAS Center: Say Yes When Everyone Else Says No [THA 455]

10-17-2025

Do We Need A License To Calibrate Vehicles: The Professionalism Gap [RR 1061]

10-14-2025

Auto Repair Business SWOT: Strengths, Weaknesses, Opportunities, and Threats [THA 454]

10-10-2025

Building an Essential Skilled Automotive Career [RR 1060]

10-07-2025

The Karen Cooper Foundation: Bringing Christmas to Shelter Dogs [THA 453]

10-03-2025

AAPEX 2025: The Aftermarket Trade Show Reimagined [RR 1059]

09-30-2025

The Silent Profit Killer: Inconsistent Processes [THA 452]

09-26-2025

2025 Voice of the Technician Survey: Addressing Industry Pain Points [RR 1058]

09-23-2025

Business By The Numbers: Insights Into Auto Shop Benchmarks [THA 451]

09-19-2025

Process Engineering: Six Sigma for Auto Shop Efficiency and Growth [RR 1057]

09-16-2025

Recruiter’s Playbook: Overcoming Ghosting and Hiring Roadblocks [THA 450]

09-12-2025

A Phone Call Is Worth a Thousand Emails [RR 1056]

09-09-2025

The Growth Tax: What Every Shop Owner Must Pay to Move Forward [THA 449]

09-05-2025

Practice What You Preach: Coach Chris Cotton’s Shop Ownership Experience [RR 1055]

09-02-2025

Ring to Revenue: The Power of the First Hello [THA 448]

08-29-2025

The Showtime Mindset: How Top Shops Keep the Spotlight on Service [RR 1054]

08-26-2025

The Personal Touch in a Digital World: Why Outbound Calls Still Matter [THA 447]

08-22-2025

A Professional Face Lift: Why the Automotive Generalist Model is Broken [RR 1062]

10-21-2025

From Alignment Dilemma to ADAS Center: Say Yes When Everyone Else Says No [THA 455]

10-17-2025

Do We Need A License To Calibrate Vehicles: The Professionalism Gap [RR 1061]

10-14-2025

Auto Repair Business SWOT: Strengths, Weaknesses, Opportunities, and Threats [THA 454]

10-10-2025

Building an Essential Skilled Automotive Career [RR 1060]

10-07-2025

The Karen Cooper Foundation: Bringing Christmas to Shelter Dogs [THA 453]

10-03-2025

AAPEX 2025: The Aftermarket Trade Show Reimagined [RR 1059]

09-30-2025

The Silent Profit Killer: Inconsistent Processes [THA 452]

09-26-2025

2025 Voice of the Technician Survey: Addressing Industry Pain Points [RR 1058]

09-23-2025

Business By The Numbers: Insights Into Auto Shop Benchmarks [THA 451]

09-19-2025

Process Engineering: Six Sigma for Auto Shop Efficiency and Growth [RR 1057]

09-16-2025

Recruiter’s Playbook: Overcoming Ghosting and Hiring Roadblocks [THA 450]

09-12-2025

A Phone Call Is Worth a Thousand Emails [RR 1056]

09-09-2025

The Growth Tax: What Every Shop Owner Must Pay to Move Forward [THA 449]

09-05-2025

Practice What You Preach: Coach Chris Cotton’s Shop Ownership Experience [RR 1055]

09-02-2025

Ring to Revenue: The Power of the First Hello [THA 448]

08-29-2025

The Showtime Mindset: How Top Shops Keep the Spotlight on Service [RR 1054]

08-26-2025

The Personal Touch in a Digital World: Why Outbound Calls Still Matter [THA 447]

08-22-2025